Find Cheap Flights from London to New York John F Kennedy Intl (LON - JFK)

A few members of the staff were really friendly and professional.

Long queue! Long wait! I spent more than 6hours at the airport!!!! Flight delayed! More than 3hrs!!!! Not enough seats for passengers! Had to miss my flight!! Lack of communication and organization

Nice, new plane with great entertainment user interface and options (control reading light and call crew via screen is way more efficient and user friendly than armrest controls). Plane crew very nice.

Seated by bathroom. Selecting a seat when booking was not an option so I was stuck with this seat which meant there was a lot of commotion constantly. Crew at Gatwick boarding gate hassled me about my carry on when it did in fact conform to the airline's standards (I had checked the policy beforehand and already weighed it at check in desk). When preordering a meal with Norwegian the options were very limited, it seems you'd be better off waiting to purchase items from the snack bar.

staff very friendly

Ethiopian Airlines need to get themselves better organised for how they line people up for boarding and make it clearer in the airport where people need to go and when; we headed to the gate waaaaay too early; very uncomfortable seating at gate 1 area. Where are the movie screens for such a long flight???? 6 1/2 hours of a screaming baby makes for a very uncomfortable journey - also TURN OFF the lights sooner; when people are leaving at 1am; they aren't worried about seeing inside the cabin; they want to be sleeping!!!!

The flight was simply fantastic

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

The flight on time and comfort

Nothing

Not much turbulent. Smooth.

I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.

cheap(?)

everything - absolutely no frills

The food was good, the service was excellent, and we had achance to sleep.

Nothing

clean. Seat covers nice and clean. furniture color scheme pleasant.

1. Seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food. 6. Electrical / USB / Network plugs or WIFI unknown.

Late

Late

Gate area was cramped and a little chaotic

Comfortable seats and boarding was quick.

No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.

Was cancelled after sitting on plane for 2 hours with no details.

Lack of detail and cancellation.

It was wery nice flight

On time

Overall service, food, entertainment was good. This was a Virgin Atlantic flight to New york with a connecting flight to LA.

The time between the two connecting flights made it impossible to make the next flight. Between waiting for customs and my luggage by the time I made it to check my bag again it was time for the flight to leave. There just isn't enough time and it looked like everyone missed their connecting flights.

Easy and quick check in

Food tasty, well made, excellent chicken curry rivaling restaurant cooking big time, portion size appropriate. And service with a smile the whole seven and a half hours. Beautiful magazines free provided before boarding. No lines at the gate with favored seats going first. We simply boarded as we arrived!

Didn't get Terminal info via email before leaving home!

Large selection of movies and music 3d map Crew spectacular

Almost every aspect aside from check-in process in LGW

2 agents serving a large # of people resulting in slow moving lines during check-in at LGW

Crew friendliness, flight quality

seat discomfort

Ground crew was very helpful. Nothing remarkable about the flight

Flight was late. This made the connection in Vienna very stressful

Flight was not full Nice clean 777-300 Better food service than in the past ... more snack service With Global Entry, I was off the plane and in a car in less than 20 minutes

Traveled BA and it was lovely, as usual.

The flight staff on this particular BA flight was not as accommodating and friendly as I am so accustomed to on BA. Perhaps the flight attendant in charge of our seats was having a bad day. Also, the food on our BA flights to and from NYC was not up to scratch and rather bland and ordinary, compared to their usual. that was a huge disappointment.

The flight was on time. The flight crew was amazing. The overall experience was exceptional. I recommend this service to anyone who's traveling.

Everything

Nothing

the staff was professional and quick on flight. the food was tasty.

the boarding line took a long time. there seemed to be confusion with carry-on baggage limits. this should have be taken care of during check in.

New plane and free entertainment. Good value.

Handoff between Kayak and Norweigian could have been better.

Departure and arrival were on time.

The chair is very tiring Very tight space between chairs The food cold and wrapping was wet with water !!!! No entairtaiment movies for almost six hours.

Cancelled!

We have bought our seats, but in the airport it was found that our seats were assigned to somebody else and nothing could be done to give them back to us

I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!

Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution

When checking in for my flight in Stockholm, there was no option to pay for the luggage that I had. I assumed that I had an Economy Light ticket, which requires €15 to be paid early (during online check in) or €30 to be paid at the airport. Because their system wouldn't let me check in my bag, I was forced to pay €30 at the airport. No one there would listen to my issue. The woman taking my payment at the airport pretended not to speak English, which was a total lie (the second person in front of me was English, and she spine perfectly). I tried emailing the Austrian Air customer help group, and they basically said tough noogies. They emailed me back several times saying it wasn't their problem.