LHR - BOS

$198 Find Cheap Flights from London Heathrow Airport to Boston

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Heathrow to Boston departing on 11/14. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Boston

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Boston.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Boston.
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Flights Deals

Cheap Flights from Heathrow to Boston (LHR-BOS)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Heathrow to Boston that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Heathrow to Boston

Wed, Oct 8 - Wed, Oct 29
 Logo
8:50 pm - 9:15 pmLHR-BOS
29h 25m1 stop
 Logo
9:00 pm - 10:50 amBOS-LHR
9h 50m1 stop
Sun, Oct 5 - Tue, Oct 14
 Logo
9:55 am - 10:10 pmLHR-BOS
17h 15m1 stop
 Logo
8:50 pm - 11:55 amBOS-LHR
10h 05m1 stop
Sat, Nov 1 - Sun, Feb 1
Scandinavian Airlines Logo
6:40 am - 4:50 pmLHR-BOS
38h 10m2 stops
Scandinavian Airlines Logo
5:35 pm - 9:20 amBOS-LHR
10h 45m1 stop
$411Scandinavian Airlines
Find Deal
Sat, Nov 1 - Sun, Feb 1
Scandinavian Airlines Logo
6:40 am - 4:50 pmLHR-BOS
38h 10m2 stops
Scandinavian Airlines Logo
5:35 pm - 4:25 pmBOS-LHR
17h 50m2 stops
$412Scandinavian Airlines
Find Deal
Sat, Nov 1 - Sun, Feb 1
Scandinavian Airlines Logo
6:40 am - 4:50 pmLHR-BOS
38h 10m2 stops
Scandinavian Airlines Logo
5:35 pm - 9:20 amBOS-LHR
10h 45m1 stop
$415Scandinavian Airlines
Find Deal
Sat, Nov 1 - Thu, Jan 29
Scandinavian Airlines Logo
6:40 am - 4:50 pmLHR-BOS
38h 10m2 stops
Scandinavian Airlines Logo
5:35 pm - 4:25 pmBOS-LHR
17h 50m2 stops
$416Scandinavian Airlines
Find Deal
Fri, Sep 26 - Sun, Sep 28
JetBlue Logo
8:25 am - 10:57 amLHR-BOS
7h 32mnonstop
JetBlue Logo
10:00 am - 9:30 amBOS-LHR
18h 30m1 stop
$430JetBlue
Find Deal
Mon, Nov 10 - Mon, Nov 17
Aer Lingus Logo
10:00 am - 4:50 pmLHR-BOS
11h 50m1 stop
Aer Lingus Logo
7:25 pm - 9:15 amBOS-LHR
8h 50m1 stop
$431Aer Lingus
Find Deal
Mon, Nov 3 - Mon, Nov 10
Aer Lingus Logo
7:50 am - 1:50 pmLHR-BOS
11h 00m1 stop
Aer Lingus Logo
7:25 pm - 9:15 amBOS-LHR
8h 50m1 stop
$435Aer Lingus
Find Deal
Wed, Oct 1 - Mon, Oct 6
British Airways Logo
8:10 pm - 10:40 pmLHR-BOS
7h 30mnonstop
British Airways Logo
7:40 pm - 7:20 amBOS-LHR
6h 40mnonstop
$469British Airways
Find Deal
Expert advice

Expert advice for your flight from Heathrow to Boston

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
British Airways

BA Premium Economy offers extra legroom and priority boarding, enhancing long-haul comfort.


BA’s Executive Club offers Avios rewards for flights, enhancing travel value.

American Airlines

American Airlines Premium Economy includes complimentary meals and amenity kits on international flights.


AA’s Flagship Lounges offer upgraded seating and meals for premium passengers.

Delta

Delta One Suites provide sliding doors for privacy and comfort on long-haul flights.


Delta’s Premium Select offers 38” pitch and memory foam pillows for added comfort.

Read more about Deltaby Stefanie Waldek
JetBlue

JetBlue’s Mint offers lie-flat seats and priority boarding on select flights.


JetBlue provides free gate-to-gate Wi-Fi and live TV for all passengers.

Read more about JetBlueby Harriet Baskas
Iberia

Iberia’s Business class offers roomy seating with all-aisle access and Wi-Fi connectivity.


Iberia Premium Economy features 37” seat pitch and 18.5” width, ideal for long-haul comfort.

Read more about Iberiaby Marisa Garcia
Virgin Atlantic

Virgin Atlantic’s Upper Class offers fully flat beds and access to exclusive lounges.


Premium Economy provides priority boarding and enhanced meal service for added comfort.

Airports
LHR

Heathrow can be overcrowded with long security lines. Arrive early, especially during peak times, to avoid rushing to distant gates.

Read more about LHRby Duncan Madden
BOS

BOS offers the Silver Line bus for free from the airport to South Station, a convenient and budget-friendly option.

Read more about BOSby Blane Bachelor
Our travel experts
Duncan Madden

Duncan Madden

Expert on British Airways and LHR

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Harriet Baskas

Harriet Baskas

Expert on American Airlines and JetBlue

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Stefanie Waldek

Stefanie Waldek

Expert on Delta

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Marisa Garcia

Marisa Garcia

Expert on Iberia

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Laura Ratliff

Laura Ratliff

Expert on Virgin Atlantic

Laura Ratliff

Laura Ratliff

Laura Ratliff is a New York-based writer and editor. She lives in downtown Brooklyn with her husband and their beloved dogs. Originally from Texas, she now considers New York City her home. She typically spends more than 200,000 miles on a plane each year and stays in plenty of hotels.

Read more
Blane Bachelor

Blane Bachelor

Expert on BOS

Blane Bachelor

Blane Bachelor

Blane Bachelor is a journalist and editor specializing in travel and aviation who writes regularly for top global outlets. Born and raised in Florida, Blane has worked and lived in four countries, including the Netherlands, where she’s currently based with her family. Her favorite way to get to know a new destination is by running or riding a bike around town – or hearing a spooky ghost story about local history. She will always choose the window seat.

Read more
Useful Info

KAYAK's insights & trends for Heathrow to Boston flights

Get data-powered insights and trends into flights from Heathrow to Boston to help you find the cheapest flights, the best time to fly and much more.

Find cheap flights to Boston
Find cheap flights to Boston

Planning a trip from Heathrow to Boston? KAYAK’s data-powered insights will help you find cheap flights. Learn the best time to fly, how early to book your ticket, and other tips to secure great prices.

How much is a round-trip flight from London Heathrow Airport to Boston?

What’s the cheapest day of the week to fly from London Heathrow Airport to Boston?

The average price of all round-trip flights from London Heathrow Airport to Boston clicked on KAYAK for each day over the last 12 months.

If your flying dates are flexible, you should consider flying to Boston on a Wednesday, as we generally find the cheapest rates on that day for this route. On the other hand, Sunday is the most expensive day to fly from London Heathrow Airport to Boston. For your return ticket, we recommend flying on a Tuesday and avoiding Saturdays for the best deals.

What is the cheapest month to fly from London Heathrow Airport to Boston?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from London Heathrow Airport to Boston, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from London Heathrow Airport to Boston is February, where tickets cost $537 (return) on average. On the other hand, the most expensive months are August and July, where the average cost of round-trip tickets is $812 and $807 respectively.

Can I save money by flying with a layover from London Heathrow Airport to Boston?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

Yes, flying with a layover may cost you more time, but you can also save money on the route, with a 1 stop layover the cheapest option at $1,614 on average.

How far in advance should I book a flight from London Heathrow Airport to Boston?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from London Heathrow Airport to Boston, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from London Heathrow Airport to Boston, you should book around 3 weeks before departure. For the absolute cheapest price, our data suggests you should book 24 weeks before departure.

Good to know

Low seasonJanuary
High seasonJuly
Cheapest flight$198
Best time to beat the crowds with an average 11% drop in price.
Most popular time to fly with an average 27% increase in price.
Flight from London Heathrow Airport to Boston

When to book flights from Heathrow to Boston

Are your dates flexible? Find out the best times to travel from Heathrow to Boston based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

Flights from Heathrow to Boston: the best tips from KAYAK users' own experiences

Insights shared by verified travelers who flew the route from Heathrow to Boston 
Verified travelerFlew with British AirwaysLHR-BOSMar 2025
Try to get an aisle seat and walk around the plane as often as possible. Your legs will thank you
ShawnFlew with British AirwaysLHR-BOSDec 2024
Know that gates are posted just about an hour before takeoff and it takes a bit of time to actually get to the gate. If you make a mistake there is no train back- you have to walk to the correct area and that are at least 10 minutes apart. Make sure to have ALL liquids ready to place in the tray at TSA
Verified travelerFlew with British AirwaysLHR-BOSMar 2024
If you are arriving on a late flight check in to an airport hotel at Logan. Good choice, easy access and good start to your trip
Verified travelerFlew with FinnairLHR-BOSDec 2023
If you’re looking for a hassle free and good customer experience, avoid BA; Fly American. As soon as you board the plane, set your watch to local US time to help adjust to the time difference.

FAQs for booking London Heathrow Airport to Boston flights

  • How can I get from Boston airport to downtown?

    You can travel from Boston Airport to the centre of the city via the MBTA Subway, which costs about $2.75 (£2) and takes approximately 35min. There is also a free option via the MBTA Silver Line, which takes you to the South Station in about 25min. Alternatively, a taxi will cost around $35 (£25) and takes about 20min to get you to the centre.

  • Can I fly non-stop between London and Boston?

    Yes, you can fly non-stop with several airlines from Heathrow Airport. With flights taking under 8h in general, you will be landing in Boston in no time at all. Depending on which airline you leave from, you may depart from a different terminal. For instance, British Airways flights leave from Terminal 3, KLM leaves from Terminal 2, whereas Iberia takes-off from Terminal 5. This may affect your travel or accommodation requirements, depending on when and how you are getting to the airport.

  • Can I use an express lane at airport security?

    Yes, you can pre-book your express lane ticket in advance, providing you do this at least 24h prior to take-off. You will get a QR code and a time slot in which the code is valid. From here you can use the express lane to beat the queues going through security. This is about £12.50 and is a great way to avoid hanging around at the airport.

  • Are there hotels I can stay at the night before my flight?

    Yes, you can stay at many airport hotels before your flight. If you are leaving from Terminal 2 with British Airways, you can stay at Aerotel, which is a few minutes’ walk from the terminal building. If your flight is with Iberia from Terminal 5, then you can stay at Sofitel which is conveniently located next to the terminal, whereas Hilton Garden Inn is close to Terminal 2 should your trip be with KLM.

  • What is the cheapest flight from London Heathrow Airport to Boston?

    In the last 3 days, the lowest price for a flight from London Heathrow Airport to Boston was $198 for a one-way ticket and $399 for a round-trip.

  • Do I need a passport to fly between London Heathrow Airport and Boston?

    Yes, you’ll need a passport to travel to Boston from London Heathrow Airport.

  • Which airlines offer Wi-Fi service onboard planes from London Heathrow Airport to Boston?

    Air France, Virgin Atlantic, KLM, Delta, and American Airlines offer inflight Wi-Fi service on the London Heathrow Airport to Boston flight route.

  • Which aircraft models fly most regularly from London Heathrow Airport to Boston?

    The Boeing 777-200/200ER is the aircraft model that flies most regularly on the London Heathrow Airport to Boston flight route.

  • Which airline alliances offer flights from London Heathrow Airport to Boston?

    oneworld, SkyTeam, and Star Alliance are the airline alliances operating flights between London Heathrow Airport and Boston, with SkyTeam being the most commonly used for this route.

  • On which days can I fly direct from London Heathrow Airport to Boston?

    There are nonstop flights from London Heathrow Airport to Boston on a daily basis.

  • Which is the best airline for flights from London to Boston, JetBlue or Aer Lingus?

    The two airlines most popular with KAYAK users for flights from London to Boston are JetBlue and Aer Lingus. With an average price for the route of $890 and an overall rating of 7.3, JetBlue is the most popular choice. Aer Lingus is also a great choice for the route, with an average price of $916 and an overall rating of 7.1.

  • How does KAYAK find such low prices on flights from London Heathrow Airport to Boston?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London Heathrow Airport to Boston.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from London Heathrow Airport to Boston?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Boston from London Heathrow Airport is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from London Heathrow Airport to Boston?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Boston with an airline and back to London Heathrow Airport with another airline. Booking your flights between London Heathrow Airport and BOS can sometimes prove cheaper using this method.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from London Heathrow Airport to Boston?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Boston from London Heathrow Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from London Heathrow Airport to Boston

  • Looking for a cheap flight? 25% of our users found flights on this route for $578 or less one-way and $641 or less round-trip.
  • One of the advantages of a flight from London Heathrow is that it’s easy to reach from the centre of London. You can take either the Piccadilly Line or Heathrow Express, which take you directly to the terminal building, or you can reach it by car via exit 14 or 15 of the M25.
  • Boston Logan Airport is brilliantly located for your onward journey. With Nashua about 50min away by car and Worcester a similar distance, you can explore Massachusetts with ease upon touchdown in the States.
  • Before your flight across the Atlantic, one great way to relax is to enjoy a lounge, such as Aspire Lounge. From about £25 per person, you can enjoy complimentary Wi-Fi and food and drink, as well as shower facilities, to put you in a great mood ahead of your trip.
  • If you need assistance with mobility at Heathrow Airport, you can arrange for this ahead of your arrival. Call up at the Assistance Host Area reception least 48h in advance, and they will provide you with a wheelchair upon arrival. You can either meet them at their desk or they will meet you when you get to the airport.
  • Before take-off, you can exchange your currency with ease. At Terminals 2, 3 and 4 you can visist Travelex bureaus, whereas at Terminal 5, you will have access to a Moneycorp office. These can be easily located upon arrival, so you’ll be able to get American Dollars with ease ahead of your trip.

Prefer to fly direct from London Heathrow Airport to Boston?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from London Heathrow to Boston Logan Intl.
Find which airlines fly direct from London Heathrow Airport to Boston Logan Intl Airport, which days they fly and book direct flights.

Direct departures

London Heathrow to Boston Logan Intl

Monday

Aer Lingus, Air France, American Airlines, +11 more

Aer Lingus, Air France, +12 more

Tuesday

Aer Lingus, Air France, American Airlines, +11 more

Aer Lingus, Air France, +12 more

Wednesday

Aer Lingus, Air France, American Airlines, +11 more

Aer Lingus, Air France, +12 more

Thursday

Aer Lingus, Air France, American Airlines, +11 more

Aer Lingus, Air France, +12 more

Friday

Aer Lingus, Air France, American Airlines, +11 more

Aer Lingus, Air France, +12 more

Saturday

Aer Lingus, Air France, American Airlines, +11 more

Aer Lingus, Air France, +12 more

Sunday

Aer Lingus, Air France, American Airlines, +11 more

Aer Lingus, Air France, +12 more

See more direct flights

Direct returns

Boston Logan Intl to London Heathrow

Monday

Aer Lingus, Air France, American Airlines, +11 more

Aer Lingus, Air France, +12 more

Tuesday

Aer Lingus, Air France, American Airlines, +11 more

Aer Lingus, Air France, +12 more

Wednesday

Aer Lingus, Air France, American Airlines, +11 more

Aer Lingus, Air France, +12 more

Thursday

Aer Lingus, Air France, American Airlines, +11 more

Aer Lingus, Air France, +12 more

Friday

Aer Lingus, Air France, American Airlines, +11 more

Aer Lingus, Air France, +12 more

Saturday

Aer Lingus, Air France, American Airlines, +11 more

Aer Lingus, Air France, +12 more

Sunday

Aer Lingus, Air France, American Airlines, +11 more

Aer Lingus, Air France, +12 more

See more direct flights

Reviews of the top 5 airlines serving from Heathrow to Boston

 
See real verified KAYAK customer reviews for airlines flying from London to Boston. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Heathrow to Boston? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.0
DeltaOverall score based on 7951 reviews
7.9Entertainment
8.5Crew
7.9Comfort
7.3Food
8.2Boarding
Airline reviews

Very late arrival at PWM. Late jet getting to ATL. Equipment problem with aircraft - could not get enough water onto plane., Another delay getting FAA approval for flight with bottled H2O. Not the crew’s problem.

4.0 OkayJames, Jul 2025MSN - ATL
Read more Delta reviews

Very late arrival at PWM. Late jet getting to ATL. Equipment problem with aircraft - could not get enough water onto plane., Another delay getting FAA approval for flight with bottled H2O. Not the crew’s problem.

Everything was fine except the entertainment was not working for half of the flight.

Easy boarding with an extremely kind attendant. Seats were spacious and we had 3 seats for 2 people so we could stretch out. Comfortable air flow and very attentive and hospital attendants. Bathrooms and food were the only negative. Bathrooms were so small you could hardly get in and close the door. I don’t think an obese person would fit or a person with a movement disability. Food was the trending food for flights, nonexistent. We spent $40 getting sandwich and snack at airport for our 6 hour flught.

At first, we were on the runway for about an hour, literally. The Captain did explain that the Control Tower just had a change shift (sounds like an unrealistic excuse) and then that we had to change a runway. A regular economy seat is made for 12 yo twiggy. I understand Delta wants to push for an upgrade, but after sitting in a Comfort seat and in First class. I would say First class is not worthy of my money. The landing was delayed because of the weather in NYC, I don't hold that against Delta, of course. The Captain did alert us to that upon takeoff in Vegas and again as we reached NY.

No one fussed at me about my pap machine as a 3rd pice on the plane. Boarding was pleasant and smooth. The boarding agent in Anchorage was a fun character- he could be in a movie. :~) The on-board crew were downright pleasant. No militant attitudes on Delta. Like all planes these days the seats are too narrow for standard Americans and at 5’2” there is barely enough leg room. I don’t know how tall people fold themselves into the seats. But that’s nothing specific to Delta

Leaving on time and having my luggage on my connecting flight

My husband upgraded our seats and I don't know if it was due to the type of planet was or if they didn't upgrade our seats. We were supposed to be in I believe comfort seats and they were just as tight as any other seat- no leg room and we are very tall people but at least it wasn't extremely cold. My husband did put in a complaint about our seating because he paid extra and if we would have known that the space and the tightness would have been the same, we just would have gotten the emergency row emergency row seats that we normally get. We love Delta but both our flights coming home we're not good. Oh I forgot to mention that on our flight to Hawaii our luggage wheels got broke and we had to purse new luggage on vacation then we never had this problem so we didn't know protocol and reported it after we got home only for them to tell is we only had 24hrs to report the damage. Not sure what was going on with Delta this vacation trip.

My flight was extremely cold. I had a jacket and a cover was left in each seat. The cover was extremely thin and I have a disability, fibromyalgia and arthrithis and AC air is the worst. I closed my vent and my husbands vent and it still was frigid. I asked the attendant if I could get another cover and she quickly almost dismissively and totally unconcerned stating, (I quote) (one per chair) and walked off so quickly that I didn't get a chance to explain to her that I literally have adisability. I didnt want to make a seen so I set on that flight for over 5 hours in pain, joints locking up and extremely uncomfortable. When my fibromyalgia flares up my joints not only ache but they will lock up also and it takes me days to get back to my regular self even though I take medication for it. I felt like it would not have hurt anyone at all for her to just give me an extra cover because I'm sure they have all types of medical issues in people that fly every day.

After all the weather issues at least they got me to my destination the next day

My flight was canceled after being rescheduled for four days canceling my trip. Kayak and everyone affiliated with it I.e the airlines, and just fly have been excruciating to deal with. My trip to visit family had to be canceled as there was no way to make it. I am furious at all of you.

There were mutliple delays. There was inconsistent, delayed, and poor communication regarding the delays.

Spend hours delayed with no food, water anything sitting on the aieplane with no ability to eat or use the restroom. My entire experience was the absolute worst. I will never fly jet Blue again.

It would have been nice if they had offered more than one set of snacks

Seats were not too comfortable; it was impossible to locate the underseat power outlet.

You get what you pay for with JetBlue. Every little thing costs more, you are nickel and dimed until the end. Entertainment doesn’t function. Flight attendants do the bare minimum.

Ground crew gave me interference about carrying a laptop and a small shoulder bag, even though I told them I traveled with them all the time. I then placed my laptop bag in my carryon and took out a medical device, and ground crew still tried to give interference. I had to remind them that medical devices don't count towards luggage limits. It was quite annoying and unne

The check in and boarding process was a bit of a cluster. Two people at the counter to check in, three random lines that nobody knew which was for what, and people kept getting shuffled from one line to another for no apparent reason because then they’d get shuffled back and end up getting out further back in the line than they were originally. I only had to hand my already checked bag over and it took 45 minutes. I was never assigned a seat so when I tried to board I was pulled out of line again while someone had to try to manually assign me a seat. During the flight I got up to go to the bathroom, and there was an attendant in the aisle offering pillows etc and it was a 30 min wait unbuckled standing by the bathrooms because she said I couldn’t go past her. First and last time flying jet blue to be honest.

Communication since no reason or explanation was given for 3 hrs delay

Flight was delayed several 3 hours - no reason was given and no communication what so ever.

No overhead baggage room even though I was seated in row 2. Consequently had to check in my carry on bag. Baggage carousel was jammed. Took 45 min to get my bag.

I flew Business Class. Rory, one of the Cabin stewards, was attentive, explained the menu, provided appropriate drinks. was

I wish American Airlines would change the airline industry by loading the plane back to front instead of front to back. Planes would board so much more smoothly and quickly.

The flight crew were friendly and attentive. Food was good and they passed out ice cream and drinks awhile after Lunch was done. The ice cream was a nice treat! I found several movies to watch during the flight. There was many movies and tv shows to choose from. We flew Premium economy and there was enough leg room to be comfortable. The seats were also comfortable. I would fly AA again if the airfare isn’t expensive.

Staff lovely , economy seats very uncomfortable , wheelchair assistance wonderful in Heathrow awful in Nashville !

Good crew and a great experience. Only good things to say.

I had a horrible experience from the time I dropped off my bags until the time I landed. The staff taking the bags at the check-in counter prior to security, forced me to check my baby stroller, even though it weighed less than 20 pounds. their excuse was that the wheels were too big. I have never had an issue gate checking this exact same stroller in the past either on American or on any other airline. when I asked for the agent to show me the rule about the size of the wheels on strollers, they told me to look it up on the AA website. I did so, and did not find any indication that wheel size was a problem for gate checking strollers. The only limitation would be the weight of the stroller which mine was below. I was left with a one-year-old child and all of my carry-on luggage, diaper bag, and the like to walk around the airport without the assistance of a stroller and had the same issue when I exited the plane and had to go all the way to baggage claim without a stroller. In addition, while on the airplane, I was told I can only get one bag of cookies as a snack, even though I was with a child. Apparently my child and I were supposed to share a cookie. While this latter issue is a minor one, it is just another example of the absolutely horrible customer service that American Airlines provides. In addition, the 737 aircraft that I was on was extremely hot and the air vents above the seat were so far away from the aisle and middle seats that it was comical. I could barely reach the air vent to adjust it. I had to ask the person in the window seat to do it for me. The whole experience was just a nightmare.

Flight was late and TSA had shut down so (almost) no passengers could get to the gate. American failed to inform TSA to stay open! Needed to get back home so we had to rent a car & drive 13 hours all through the night. It was bad.

The flight was on time and everything went very smoothly.

I was in a wheelchair and went from international to domestic. I was transferred to several different modes of transport and expected to give a tip at each transfer. I was, although, grateful to get to the gate in time for my flight.

Great thanks - a whole row to myself. Good food but film selection not great.

One of the crew members hit me with the car and not even says anything

They need to start flying on time. We lost 2 days of our time because they delayed flight both ways.

As always a terrible experience. AA stole a day from my vacation days planned to be spent with my Family. Response: delays related to weather issues.

Even in the premium economy, I found the seats incredibly uncomfortable. I hated that booking through Kayak, it wasn't clear that it was a Level flight, not Iberia. Everything felt cheaply made and not at all worth the airfare we paid.

The flight was over two hours delayed. The aircraft was somewhat dated.

Luggage arrived damaged and protective plastic was lost. I need customer service to contact me or the number for customer service. Thanks.

Provided a good service and I will use it again. Thanks,

Boarding was not well coordinated. I asked twice at the Level check-in area about the MIA flight. At no point did they say the check-in would be at another counter. Fortunately, another passenger was equally confused and got the REAL story from the airport’s info center. Further, my minor child was tagged “SSSS” on their boarding pass. Level should have notified TSA about him being a minor. Instead, the entire family went through the SSSS process, not just our son. When his name was called out at the gate, it was announced in Spanish. No English announcement was made. The food on board was bearable. The crew was adequate, despite not being Level/Iberia crew (Level contracted out our flight to “World2Fly Airlines” - a company I have never heard of!). The onboard entertainment was very limited. They did not even offer a flight tracker option. Nor were music selections offered. Like TAP and Aer Lingus, I will think twice before booking Level ever again.

This ticket was canceled and I did not find out until it was time to check in. I believe the vendor is at fault. Cheap tickets.com I would like to elaborate on the situation to kayak. Can you give me an email address?

You get what you pay for. In general I like the service and flight attendants.

3/4 bags delayed and 1/4 damaged at the other end. Flight was freezing

The crew were good. The flight was on time. The entertainment choice was ok. But the food was bad, tasted and texture were awful.

After boarding we were waiting in the plane for more than one hour to take off without AC with very high temperature inside

The flight was an hour late leaving Heathrow. The food was mediocre. When we got to Austin, my husband’s luggage was missing. He filled out information at baggage claim. We are waiting to hear something. His name is Henry Jacob Braunig.

We arrived late to London, and consequently were 5 min. late to be allowed through security for our next flight. Even though dozens of people missed the same flight, BA did not radio ahead to hold open security for an extra 5-10 min. to allow people to get on the flight. This caused an additional 6 hour delay in London after waiting over an hour in Customer Service to get rebooked. They did not have enough staff on hand to help people in a timely manner. Not at all happy with the BA's customer care or customer service.

All service prior to the flight was terrible: online check-in not working, no customer service tel,, multiple airport scanners not working, A huge mess.

CONSTANT ERROR MESSAGE THAT THE WIFI COULD NOT BE PURCHASED DUE TO INABILITY TO CONNECT PAYMENT SYSTEM VIA SATELLITE. THIS HAPPENED IN BOTH DIRECTIONS. THE MAIN REASON I TRAVEL IN PRIORITY IS TO BE ABLE TO WORK FOR WHICH I NEED ACCESS TO INTERNET. .

They lost my luggage. Lady who was helping with it in Austin was rude. Not very helpful!

Waited 3.25 hours in plane only to have the flight cancelled.

More space, of course. a footrest! more room to walk. Movie selection was awful. Some good documentaries would help if the movies can't be better. The flight itself was great, crew was great.

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