Find Cheap Flights from London Heathrow to Los Angeles (LHR - LAX)

The crew were very accommodating and the bar was complimentary! The food was average but the entertainment provided was excellent. Anyone interested in current movies or TV shows will be pleasantly surprised by the selection available. 10 hours never went by quicker!

People should be able to recline their chairs whenever they want to.

Organized boarding, nice and friendly flight attendants

Food was mediocre at best, seats uncomfortable for such a long flight

Although I was in business class the service seemed unattentive and sparse. The crew did not check for passengers needing additional drinks and did not clear the empty glasses until almost the end of the flight. Overall, the crew seemed more suited to economy class than business class.

Food entertainment flight attendances were so helpful and perfectly friendly

Nothing was bad at all

Sat in a seat that can be a sky couch, used the footrest option even though I wasn't able to use the full sky couch. Very comortable. Great movies available, but I wish there were more episodes of Married at First Sight! :)

I purchased a preferred seat, which included preferred boarding. There was no preferred boarding announcement and I boarded with everyone else and fought for overhead bin space.

The crew were really awesome. They kept a smile the whole 11 hours.

To be honest I had to pay for the five star entertainment and a small increase in comfort.

This was my third flight with Air NZ.. Flight Crew excellent, entertainment excellent, food great. Especially enjoyed the morning tea after the long flight from London to LAX.

Flight was delayed for 1 hour and gate was not posted until right before boarding causing us to rush clear across the airport. However boarding was quick and made up time in flight so all worked out.

Brand new plane, great leg room in coach. My next suggestion would be to buy "sky couch"

Some of the crew were a bit pushy