Find Cheap Flights from London Heathrow to Orlando (LHR - MCO)

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everything - absolutely no frills

Flight attendants were friendly, but they only had limited resources to work with.

Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...

It wasn't clear that we would need to pay to check our luggage, especially since every international flight I have ever been on allows you a checked bag at no cost. When we got to the airport it cost us $130 each to check our bag which we were told it would have been around $50 if we had done it online ahead of time (if we knew). $130 per bag is excessive for checked luggage and we were extremely frustrated and disappointed. I like to fly Virgin when I can due to comfort but that experience left much to be desired.

Never seen an international flight charges checked in luggage $130 US dollars a piece

Gate area was cramped and a little chaotic

Comfortable seats and boarding was quick.

No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.

Average flight to get you where you want to go. That's it.

Rude air hostess. Very poor customer relations. Very poor.

Drinks trolley too slow, considering passengers on most European flights are paying for their drinks. Quick drinks trolley with the food trolley coming along behind would be much better, and a lot more happy passengers, One and a half hours,approx., from take-off when the food and drinks trolley, from the front, reached Row 10. Not good Willie!

You should board by seat numbers on European flights. Aisles too narrow on 320's (and equivalent), with passengers putting quite large carry-on luggage in the overhead lockers and slowing everything down plus discomfort to passengers already seated. Otherwise a very pleasant an enjoyable flight. when the doors closed.

The breakfast served in the route Abuja to Heathrow was very hot and tasty. The hostesses were great. Good service overall

Nothing

The crews are ok

The seats are not too comfortable

the crew was very attentive and was good with the customers. have no complaints there.

the international flight was good bu the choices of movies and music left a lot to be desired.

New boarding system of putting your hand luggage on ready was good.

You have to pay for food and entertainment even though flight over 4 hours.

It was part of our hop from the United States to Malaga.

I fly Southwest Airlines in the US frequently, but this plane felt FAR more packed in than those do. Without a free drink or snack, my 3 hours on this plane were miserable. We were flying at night, and they kept EVERY light in the cabin on for the duration. I don't know why they needed so much illumination to push a cart up and down the aisle for the few people willing to pay for beverages.

The boarding was quick & pleasant, the crew was friendly & helpful.

There was no food left or soft drinks left when before the crew even got to me on the flight

Everything best airline I've ever flown with great job

The crew were wonderful.

Everything from start to finish incompetent.

Baggage lost for mere one-hour flight from Amsterdam to Dublin with extended delay before it was recovered.

Professionalism value of service

let me think....

Very good on board services and nice crew

At boarding in Atlanta, they only checked in 1 of my 3 luggages to my final destination, the 2 others are lost...

Lost piece of luggage to start with. An Aer Lingus agent in A'dam, where we started our journey, insisted we could not take a not oversized small suitcase w expensive photo equipment on board. She labeled the suitcase to Boston while we were boarding = (very confusing as per your representative in Dublin who told us she should have labeled it to Dublin), American custom in Dublin asked us to identify our luggage and this piece was on their computer but NOTHING showed up in Boston nor at our final destination in TPA. Name Lylem Maria AH, 9 074 KL 936816, filed a report in Boston and TPA but nothing yet.

Food very mediocre, old plane, entertainment system not working well in my chair, not sure or I wil fly again w your airline, will probably use Delta again= bit more expensive but would rate them "good".

I've flown Aer Lingus years ago......it was a pleasant experience. Now it's a bargain airline. Everything is for sale......nothing free.

packed but acceptable and was timely

passengers werent very considerate but otherwise it ws fine

we were stranded in aberdeen due to flooding and were to miss our connection to vietnam. we were expecting the worst when we called BA but the service representative could not have been more helpful or efficient. she had us booked in the next couple of days all the way to our door. she was positive and we could tell she really cared about our plight.

cramped seats, but that is cattle all over