Find Cheap Flights from London to Orlando (LON - MCO)

Crew were great and friendly.

Not enough room in the seats and not enough leg room. Unable to sleep as we could not get comfortable. No where to put rubbish when eating the meals etc.

Getting off the stinky airplane...peeyoo!

The three hour delay in departure.

This is the first time we are not happy. We informed BA personnel that we need wheel chairs and vegetarian food with no mushroom and no fish and eggs. At Orlando airport there was no mention of wheel chairs. The staff made the wheel chairs available BUT we were given separate seats. I am 82 and my wife 76' I requested to give us seats together and at the last moment at the gate the BA staff gave us seats together. On arrival at London there was no mention of wheel chair but later they gave one wheel chair and my wife had to walk. Pathetic. Yesterday (3rd January 2016) at London airport again there was no mention of wheel chair and vegetarian food. Lady at the counter managed to give us wheel chairs BUT separate seats. We pleaded but no result. TRY AT THE GATE, TELL THE CREW WHETHER THEY CAN HELP but there was no help. we even tried to upgrade by paying extras but they said because we did not buy the ticket from BA they could not do it. BA staff told us to contact you to upgrade. Nobody helped us to give us seats together. On arrival at the Orlando airport at least we got wheel chairs. Also at tea time we were given egg sandwich we could not eat. THANK YOU VERY MUCH. This is the first time we were treated like this. How can BA separate us when we booked the tickets together Hope you can answer us what happened. We have booked tickets through you many times over the years. Can you find out for us what happened and why we should fly BA and why we should buy tickets through you when we cannot upgrade because we bought tickets through you. Amritlal Vassa

The food in business was very good as well as crew

This plane is so old and entertainment is terrible

cheap(?)

everything - absolutely no frills

Flight attendants were friendly, but they only had limited resources to work with.

Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...

Gate area was cramped and a little chaotic

Comfortable seats and boarding was quick.

No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.

That they was entertainment.

That the entertainment cut out and froze constantly regardless of whether there were announcements being made.

Nice plane. Dreamliner... newer. Nice crew.

Added cost to everything. The seat were a bit snug. The boarding and deplaning took some time. We left later but arrived on time. Although taxied quite a while

Arrived safely

Itinerary was Boston to Manchester on Thomas Cook Airlines, and Manchester to Munich on Lufthansa. Computer system was down for Thomas Cook. 300 passengers checked in with hand-written boarding passes. Poor communication between airline and passengers. Delayed departure. Arrived in Manchester at 5:55am, an hour late. Misinformation in Manchester about what would happen with our checked bags. We were directed to transfers, only to find out that the hand-written bag tags were not accepted by transfers and we had to exit transfers to claim the bags. This delay caused me to miss my 7:25am connection to Munich. Better information and communication would have allowed me to make the flight. Was rebooked for 10:50am flight but at gate found out it was oversold, I had no "priority" because it was a rebooking, and my seat was given away to another passenger. I was then rebooked for 17:55 flight. I was told that my checked bag would be on it. At the gate for this later flight, I asked about my checked bag but was given no information, and the staff was not helpful in confirming my bag would be loaded. After a 12 hour layover in Manchester (should have been 2 hours), I boarded the 17:55 flight. I arrived in Munich and of course my bag did not make the flight. Effectively I lost a day on my trip, and this was a terrible experience. Flying multiple airlines on a single trip can really be awful if there is rebooking involved, as they don't work together, and neither treats you like a paying customer. I also would advise against flying Thomas Cook. Their computer system going down is inexcusable, and created a massive headache for not just me, but many passengers who missed connections.

Lucky enough to have seat with no one beside me

Delayed departure but some time made up during flight Sub standard food in comparison to outward bound flight

Average flight to get you where you want to go. That's it.

Rude air hostess. Very poor customer relations. Very poor.

Drinks trolley too slow, considering passengers on most European flights are paying for their drinks. Quick drinks trolley with the food trolley coming along behind would be much better, and a lot more happy passengers, One and a half hours,approx., from take-off when the food and drinks trolley, from the front, reached Row 10. Not good Willie!

You should board by seat numbers on European flights. Aisles too narrow on 320's (and equivalent), with passengers putting quite large carry-on luggage in the overhead lockers and slowing everything down plus discomfort to passengers already seated. Otherwise a very pleasant an enjoyable flight. when the doors closed.

The flight on time and comfort

Nothing

Not much turbulent. Smooth.

I did not get the meal of my choice, also as I tried to check in at home, the system did not give me much choices to respond to, instead the system blocked me entirely from early check in and it wasn't enough time to make calls. I think check in should be made available at least 48-72hrs ahead not just 24hrs. Also walking from terminal to terminal in Frankfurt is way too far, it seems about 2miles + of walk.

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

Dealing w kayak and all related parties in advance of flight was a NIGHTMARE. Very confusing w 3-4 layers of companies, reservation numbers, confirmation codes, etc. Will Never deal w kayak again.

Crew

Delays

Everything was great and I truly enjoyed this flight.

Friendly, helpful, efficient staff on the ground & in the air. Great selection of movies, tv, music for each person flying. Comfortable flight. Great beverage & food choices.

Crew was very accommodating

I was delayed twice and have arrived without any luggage. All my business wear and presentation materials are in that bag. I'm devastated.

Good amount of space and friendly crew

A one hour delay, limited communication and lots of confusion at the terminal.

The food was good, the service was excellent, and we had achance to sleep.

Nothing

I flew with multiple international airlines this summer and KLM was by far the best. The crew of KLM were exceptionally attentive, polite, and helpful. The meals were by far the most enjoyable of my airplane travel meals; and I learned that KLM does not charge for it's drinks on international flights, unlike most other international airlines that I traveled with this summer. In a sentence, flying with KLM was a very pleasant experience and I will recommend this airlines to others.

If I were going to list any negatives, I would say that the little travel pillow that was given to the passengers was so thin that it was practically useless, but I brought my own with me, so I was none the less comfortable.

It was part of our hop from the United States to Malaga.

I fly Southwest Airlines in the US frequently, but this plane felt FAR more packed in than those do. Without a free drink or snack, my 3 hours on this plane were miserable. We were flying at night, and they kept EVERY light in the cabin on for the duration. I don't know why they needed so much illumination to push a cart up and down the aisle for the few people willing to pay for beverages.

The boarding was quick & pleasant, the crew was friendly & helpful.

There was no food left or soft drinks left when before the crew even got to me on the flight