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Seat Legroom Comfort Food Service Crew ... amazing!!!

Price?

Liked foot room

Padded seat belt very uncomfortable.., tv control & pad on seatbelt pushed me into client on left, big gent sitting next to her pushed her into me.., people walked thru isle & stepped on my toes..., why virgin Atlantic moved us & gave refund I will never know...we paid for extra leg rm 4 months ago

Food was really excellent Entertainment selection great Tiny bit more room than other airlines I've traveled Polite, friendly crew

Economy is never exactly luxurious Video screens were rather poor quality

The crew, food, and comfort of the plane were all outstanding. The plane was the quietest and smoothest ride I have ever had. We were delayed almost 3.3 hours because of a change in planes that needed to take place earlier in the day, but there was plenty of notice ahead and some minor credit was given for food while waiting at the airport. All understandable.

The baggage at the end of the flight was quite delayed and after waiting almost 1.5 hours was told that a significant portion of the baggage had not made it to SFO from London. Curious as the flight had been delayed 3.3 hours so one might assume there was plenty of time for all connecting baggage to make the transfer. All the agents on the ground were very helpful, however seriously understaffed and overwhelmed by the scale of the problem so passengers, already delayed 3.5 hours, lost about another 1 - 2 hours, no fun at 9:30pm.

9 month old A380 with dedicated flight crew - everything on time - what more is there to ask for?

Airplane meals tend to be carb-heavy and the food service was no exception. Always a roll or bread but this is normal.

I liked the crew and the fact that the flight was on time in both directions. We actually landed a little earlier than scheduled. The food was decent enough for airplane food and there were some recently released movies to watch.

The seats were a bit cramped, which I guess is to be expected on a plane.

I like the food and the service plus the entertainment on the Telvision

Nice food, wonderful entertainment.

Old fashioned seat, no usb to charge my phone, battery went ;off and couldn't make a call to my family to assure them of a half way safe trip while stopping over for almost 6 hours in Ataturk Intl. Airport, Turkey.

Ground crew in London was great. Flight was operated by United, hence United service and plane.

Flight delayed 2.5 hours due to fuel line leak but managed to cut off one of those hours in flight so only delayed 1.5 hours. Older plane so no screens at seats and movies were predetermined. On an 11 hour flight that sucks -- I had seen every single video. Three miserable babies but that is not the airline's fault. I have flown Lufthansa in the past and really thought they were tip top.

We left a little late but arrived early.

My back was hurting after ten hours plus in my seat - even though I was in Economy Plus. The main course of my Asian Vegetarian Meal was tasty but the accoutrements were borderline dreadful.

This was my first experience with Virgin Atlantic, and I was highly satisfied. I really appreciated the large selection of movies and TV shows, and the option of vegetarian and vegan meals (nothing fancy, but solid for airline food).

Great food and movie offerings. On time and courteous staff.

Cramped chairs- less leg room than Delta. Also, annoying that buying through Kayak left us without a code to be able to check in online, meaning we were left to be assigned seats at the airport.

On time departure and arrival. Food very good (except the bread rolls), vegetarian lasagna surprisingly delicious.

Long trip

The most uncomfortable flight I have ever been on. British Airways website would not let me check-in in advance so me and my travel partner had possibly the worst seats on the entire plane. The seats were miserably uncomfortable. All of the people surrounding us were extremely inconsiderate. The person in front of me reclined their seat to the max, leaving me with inches of space in front of my face. My knees were sinking into the seat in front of me and I'm not even a tall person (5'5" with average length legs). I had to recline my seat a bit and when I did so, the person behind me kept kicking the back of my seat. The passenger to the left of me used both armrests available to him and left me with none. He was also a creepy person and asked my friend if she wanted to sleep on him.

The veg meal - paneer, rice, lentils - was absolutely delicious. In fact, all of the food was great.

Slight problem with the movie viewing - the screen kept going blank every minute or two throughout, and had to be touched to restart. Only on the films, though; the TV episodes were fine.

Very good service, plenty of food, food was pretty good, entertainment system was great and the seats in economy with very comfortable.

The food was awesome, especialy the chicken tikka masala.

The boarding process was terrible after the computers went down and everything had to be manually entered causing at least an hour delay.

Great food, nice plane, quiet, smooth, well informed.

Some problems with boarding, and confusion on whether the plane was ready. Had us queue up 10-15 minutes before actually allowing people on the plane. Then didn't honor club world statuses. Crew is usually 100% lovely, like you can tell they love their job. They weren't very nice. Seemed annoyed or something to be working. Not my usually experience on BA. I love BA flights ps. Usually best service around.

British Airways operated this flight and it was a great experience. The seats were cramped, but almost to be expected for an economy service overseas.

Food, drink, and movies were great! Gotta love the A380 and British Air

Really comfortable seats with sidewing headrests and more legroom than standard for economy seats. Cheerful, helpful staff. Food was really good, again compared to standard airline fare. wine to accompany meal.

Bathroom ran out of toilet tissue. We were connecting BA flights at Terminal 5 and were not told of the scarcity of restaurants/shops at the satellite C gates (only Starbucks) and we had to return to A (20 mins roundtrip). BA customer service at C were indifferent about the issue and gave no help about how to get back.

lost my luggage for no good reason