LON - MAD

$48 Find Cheap Flights from London to Madrid

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from London to Madrid departing on 8/20. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Madrid

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Madrid.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Madrid.
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Flights Deals

Cheap Flights from London to Madrid (LON-MAD)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from London to Madrid that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from London to Madrid

Tue, Sep 9 - Tue, Sep 23
easyJet Logo
6:00 am - 9:30 amLGW-MAD
2h 30mnonstop
easyJet Logo
10:15 am - 11:35 amMAD-LGW
2h 20mnonstop
$80easyJet
Find Deal
Tue, Sep 16 - Fri, Sep 19
easyJet Logo
6:00 am - 9:30 amLGW-MAD
2h 30mnonstop
easyJet Logo
9:40 pm - 11:05 pmMAD-LGW
2h 25mnonstop
$90easyJet
Find Deal
Mon, Nov 17 - Thu, Nov 20
Iberia Logo
6:45 pm - 10:10 pmLHR-MAD
2h 25mnonstop
Iberia Logo
3:50 pm - 5:15 pmMAD-LHR
2h 25mnonstop
$99Iberia
Find Deal
Mon, Nov 17 - Thu, Nov 20
Iberia Logo
7:40 pm - 11:05 pmLHR-MAD
2h 25mnonstop
Iberia Logo
3:50 pm - 5:15 pmMAD-LHR
2h 25mnonstop
$101Iberia
Find Deal
Sat, Oct 11 - Tue, Oct 14
British Airways Logo
8:00 pm - 11:25 pmLHR-MAD
2h 25mnonstop
British Airways Logo
3:45 pm - 5:15 pmMAD-LHR
2h 30mnonstop
$110British Airways
Find Deal
Tue, Sep 16 - Tue, Sep 16
 Logo
6:00 am - 9:30 amLGW-MAD
2h 30mnonstop
 Logo
9:45 pm - 8:25 amMAD-LGW
11h 40m1 stop
Tue, Sep 30 - Tue, Oct 14
 Logo
3:15 pm - 10:35 pmLGW-MAD
6h 20m1 stop
 Logo
10:15 am - 11:35 amMAD-LGW
2h 20mnonstop
Thu, Nov 20 - Sun, Nov 23
British Airways Logo
7:05 pm - 10:30 pmLHR-MAD
2h 25mnonstop
British Airways Logo
2:45 pm - 4:15 pmMAD-LHR
2h 30mnonstop
$120British Airways
Find Deal
Thu, Dec 4 - Sun, Dec 7
KLM Logo
10:00 am - 4:05 pmLCY-MAD
5h 05m1 stop
KLM Logo
1:00 pm - 5:20 pmMAD-LCY
5h 20m1 stop
$244KLM
Find Deal
Wed, Sep 3 - Thu, Sep 11
KLM Logo
5:10 pm - 11:25 pmLCY-MAD
5h 15m1 stop
KLM Logo
1:05 pm - 4:40 pmMAD-LCY
4h 35m1 stop
$264KLM
Find Deal
Expert advice

Expert advice for your flight from London to Madrid

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Ryanair

Ryanair's Basic fare includes a small cabin bag; stick to dimensions to avoid fees.


Avoid priority boarding; it often leads to longer waits in cramped conditions.

Read more about Ryanairby Duncan Madden
Iberia

Iberia offers priority check-in and boarding for business class, enhancing travel efficiency.


Iberia's Wi-Fi is available on most flights, ideal for staying connected during travel.

Read more about Iberiaby Marisa Garcia
British Airways

BA's Euro Traveller fares include a carry-on bag, avoiding surprise fees.


BA offers comfortable leather seats with 31-inch legroom on short-haul flights.

Air Europa

Air Europa's Economy Flex allows ticket changes without penalty, offering flexibility.


Air Europa provides speedy Wi-Fi, ideal for work during flights.

Airports
LHR

At Heathrow, arrive two hours early for flights to avoid long security queues, especially during peak times.

Read more about LHRby Duncan Madden
MAD

Madrid Airport's metro line offers a fast, clean, and frequent connection to the city center in 30-40 minutes.

Read more about MADby Ramsey Qubein
Our travel experts
Duncan Madden

Duncan Madden

Expert on Ryanair, British Airways and LHR

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Marisa Garcia

Marisa Garcia

Expert on Iberia

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Laura Ratliff

Laura Ratliff

Expert on Air Europa

Laura Ratliff

Laura Ratliff

Laura Ratliff is a New York-based writer and editor. She lives in downtown Brooklyn with her husband and their beloved dogs. Originally from Texas, she now considers New York City her home. She typically spends more than 200,000 miles on a plane each year and stays in plenty of hotels.

Read more
Ramsey Qubein

Ramsey Qubein

Expert on MAD

Ramsey Qubein

Ramsey Qubein

An avid traveler and aviation expert who has visited 173 countries, all 50 states and seven continents, Ramsey Qubein flies nearly 400,000 miles a year. As a North Carolina-based freelance journalist for publications including Conde Nast Traveler, Forbes, USA Today and Bloomberg among others, he explores the latest trends in aviation, hospitality, cruises and business.

Read more
Useful Info

KAYAK's insights & trends for London to Madrid flights

Get data-powered insights and trends into flights from London to Madrid to help you find the cheapest flights, the best time to fly and much more.

Find cheap flights to Madrid
Find cheap flights to Madrid

Planning a trip from London to Madrid? KAYAK’s data-powered insights will help you find cheap flights. Learn the best time to fly, how early to book your ticket, and other tips to secure great prices.

How much is a round-trip flight from London to Madrid?

What is the cheapest London to Madrid flight route?

The cheapest price for flight routes found by users searching on KAYAK in the last 2 weeks for round-trip flights from London to Madrid.

Our data shows that the cheapest route for a return flight from London to Madrid cost $82 and was between London Luton Airport (LTN) and Madrid (MAD). On average, the best prices are found if you fly this route. The average price for a return flight for this route is $82.

What’s the cheapest day of the week to fly from London to Madrid?

The average price of all round-trip flights from London to Madrid clicked on KAYAK for each day over the last 12 months.

If you are looking for a flight deal from London to Madrid, look for departures on Tuesdays and avoid leaving on a Saturday, as it's usually the priciest day. When flying back from Madrid, Friday is the cheapest day to fly and Wednesday is the most expensive.

What is the cheapest month to fly from London to Madrid?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from London to Madrid, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from London to Madrid is January, where tickets cost $101 (return) on average. On the other hand, the most expensive months are July and April, where the average cost of round-trip tickets is $268 and $267 respectively.

Can I save money by flying with a layover from London to Madrid?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

Yes, flying with a layover may cost you more time, but you can also save money on the route, with a 1 stop layover the cheapest option at $297 on average.

How far in advance should I book a flight from London to Madrid?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from London to Madrid, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from London to Madrid, you should book around 9 weeks before departure. For the absolute cheapest price, our data suggests you should book 25 weeks before departure.

Good to know

Low seasonJanuary
High seasonJuly
Cheapest flight$48
Best time to beat the crowds with an average 51% drop in price.
Most popular time to fly with an average 31% increase in price.
Flight from London Gatwick Airport to Madrid

When to book flights from London to Madrid

Are your dates flexible? Find out the best times to travel from London to Madrid based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking flights from London to Madrid

  • Which airlines have a hub at Madrid-Barajas Airport?

    Madrid Barajas Airport is the busiest in the Spanish airport group and the main international airport serving Spain. It acts as the hub for the national carrier Iberia as well as Air Europa.

  • Are there places to freshen up at Madrid-Barajas Airport and at London Heathrow?

    Madrid Airport has ‘Air Rooms’, at T4, which can be used for a maximum of 6 hours to sleep or 1 hour if you only want to shower. Heathrow Airport has showers throughout the terminals and has a day room in T3 for travellers to rest before connecting flights.

  • Can you fly business class on flights from London to Madrid?

    Yes, it is possible to do this on airlines such as British Airways and Iberia/Iberia Express. Norwegian, although it is one of the less expensive airlines, it also offers a premium class fare (and seats) to its passengers for this flight.

  • What is the easiest way to get into Madrid from the airport?

    Madrid-Barajas Airport is approximately 12 km (7.4 miles) from the city. Metro line 8 is the easiest way to get into the city and the journey takes between 12 and 15 minutes. A single ticket costs EUR4.50 to EUR5 (roughly GBP4 – GBP4.50). There are metro stops at all terminals.

  • What is the cheapest flight from London to Madrid?

    In the last 3 days, the lowest price for a flight from London to Madrid was $48 for a one-way ticket and $80 for a round-trip.

  • Do I need a passport to fly between London and Madrid?

    Yes

  • Which airports will I be using when flying from London to Madrid?

    London has 3 major airports: London City, London Gatwick, and London Heathrow. Madrid Barajas is the only airport in Madrid. You’ll usually find the cheapest deals if you fly from London Gatwick Airport.

  • Which aircraft models fly most regularly from London to Madrid?

    The Airbus A320-100/200 is the aircraft model that flies most regularly on the London to Madrid flight route.

  • Which airline alliances offer flights from London to Madrid?

    oneworld, and SkyTeam are the airline alliances operating flights between London and Madrid, with SkyTeam being the most commonly used for this route.

  • On which days can I fly direct from London to Madrid?

    There are nonstop flights from London to Madrid on a daily basis.

  • Which is the best airline for flights from London to Madrid, Iberia or easyJet?

    The two airlines most popular with KAYAK users for flights from London to Madrid are Iberia and easyJet. With an average price for the route of $306 and an overall rating of 7.0, Iberia is the most popular choice. easyJet is also a great choice for the route, with an average price of $153 and an overall rating of 6.9.

  • How does KAYAK find such low prices on flights from London to Madrid?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London to Madrid.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from London to Madrid?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Madrid from London is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from London to Madrid?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Madrid with an airline and back to London with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from London to Madrid?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Madrid from London up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from London to Madrid

  • Looking for a cheap flight? 25% of our users found flights on this route for $158 or less one-way and $211 or less round-trip.
  • Having difficulty deciding which airport to fly from in London? While you can catch direct flights from London to Madrid from any of four airports in London – Gatwick, Heathrow, Luton and Stansted, the two latter airports only have flights on easyJet and Ryanair respectively. London Gatwick is the airport that has the most flights departing for Madrid and London Heathrow has flights operated by the two national carriers – British Airways and Iberia
  • For families travelling with babies and small children on flights from London to Madrid it will be a relief for you to know that Madrid-Barajas Airport has breastfeeding lounges (which has facilities to heat water and food and a changing table) and play areas for children aged between 0 and 6 years old – these can be found in T1 and T4.
  • If you have to catch an early morning flight from London Heathrow or from Madrid Barajas on your return you can opt to stay at one of the airport hotels overnight to avoid having to get up very early to catch your flight. Heathrow has hotels that are actually linked directly with their terminals – the Sofitel London Heathrow at T5 and the Hilton London Heathrow at T4. If you are departing from T1, 2 or 3 you can take the free airport shuttle from T4 or 5 to your departure terminal. In Madrid, the Hotel Melía Barajas and the Hotel Tryp Madrid Alameda Aeropuerto, while not being at the airport are very close by and both have free shuttles that run between Madrid Barajas Airport and the hotel.
  • For the business travellers who need to have meetings as soon as they come off flights from London to Madrid, there are various meeting and conference rooms at T1, T2 and T4. These can be used for smaller meetings as well as training courses or conferences and can be organised by the airport company.
  • If you are a last minute traveller who hasn’t yet bought presents for those at home. Don’t worry, there is a shop at the airport that stocks all the local gifts and accessories you might need. El Market Espanã has branches in all terminals at Madrid Barajas Airport where you can pick up something to remind you (and your family and friends back home) of your trip to Madrid.

Prefer to fly direct from London to Madrid?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from London to Madrid Barajas.
Find which airlines fly direct from London to Madrid Barajas Airport, which days they fly and book direct flights.

Direct departures

London to Madrid Barajas

Monday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Tuesday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Wednesday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Thursday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Friday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Saturday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Sunday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

See more direct flights

Direct returns

Madrid Barajas to London

Monday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Tuesday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Wednesday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Thursday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Friday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Saturday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Sunday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

See more direct flights

Reviews of the top 5 airlines serving from London to Madrid

 
See real verified KAYAK customer reviews for airlines flying from London to Madrid. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from London to Madrid? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.0
IberiaOverall score based on 2818 reviews
7.7Crew
6.8Comfort
6.3Food
7.1Boarding
6.6Entertainment
Airline reviews

ground crew and check-in was pathetic - insisted on charging me for luggage even though the ticket said it was already included. They also accidentally sent my luggage through without a luggage tag and had to retrieve it. Generally, it was like a bad movie.

4.0 OkayBob, Jul 2025JFK - MAD
Read more Iberia reviews

ground crew and check-in was pathetic - insisted on charging me for luggage even though the ticket said it was already included. They also accidentally sent my luggage through without a luggage tag and had to retrieve it. Generally, it was like a bad movie.

The app on phone and the online check in is not good, it would not give me the option of Spain or Madrid City in the drop down menu and I couldn't move forward with online check in.

Well my luggage was damaged and they lost the plastic cover. I need to file a claim and I would like for someone to follow up with me on this. Thanks.

Not having to check carry on bags when plane wasn’t full. (The told us it was)

Service and food were excellent, could have been more info in English.

I was in business class for the 8 hour flight where: 1. The WiFi did not work 2. The entertainment system did not work 3. We were told there were no hot drinks for the entire flight

I had an issue with the name on my ticket vs my passport name. I was very upset that the Iberia ticket clerk had no authorization to help me and I was left to fix it. It took 19 calls of persons promising to accomplish and not doing anything before I reached someone who helped me in 10 minutes. Two of them even hung up on me. I missed my original flight because of this. Terrible customer service.

Flight boarded three hours late for no reason other than someone made a huge error in crew scheduling. We missed our connecting flight in Madrid and got zero help from American or Iberian airlines on rebooking. We had to pay for a car to take us to the Madrid train station and pay for train tickets to Santiago. We never used our booked flight to Santiago. American claims I can submit the expenses but they are not obligated to cover them. Very frustrating.

Flight delayed Service could be better Iberia staff are not really friendly

Flight from Costa Rica to Madrid was excellent. Good food and service. The flight from Madrid to Brussels was very poor . No food , no entertainment, no usb … Total package was quite expensive so you should give same service on the second flight

Everything should improve! Service like a low cost but prices like a premium airline. Crew in general with bad manners arguing for everything. You pay for priority access but then they use buses, so your loose your advantage to put your carry on first. That was the purpose for paying for priority. Bording is a nightmare, people accessing the plane for bothering doors, front and rear, no matter which line do you have.

Issues with plane led to multiple gate changes and chaos. Very little communication from the ground crew led to cranky passengers.

I flew business class, at breakfast I asked for a small bottle of olive oil instead of butter and the flight attendant responded with a negative gesture.

They didn't even give us water, everything was sold

They should at least offer water like other airlines, which seems like a humanitarian gesture to me

They gave me an upgrade but charged me for my bag. I felt abused because this had never happened to me before with an upgrade with another airline.

Well. It is a no frills airline. Annoying is that even for the long-haul everything has to be paid for separately. Once you add up the extras the flight is getting to expensive. Then one might as well fly with a legacy carrier which provides far better comfort. Changing flight at MAD airport is a nightmare. The worst airport in the world. Poor signposting, poor passport control, poor security check and long queues. I had 2h transfer time and spend in queues almost 1.5h

All flights with Air Europa you arrive late to the connections of other flights, I missed my train, I had to pay for my train again, the crew are antisocial, you are paying for a service, it is not free, thanks to the travelers they are there, it is the last time I fly with them,

Terrible experience - we won’t be flying with Air Europa again

The crew was not kind , just doing their job but very cold people

Not happy with price of luggage or that we had no choice but to pay whether cabin or hold. I didn't book seats but this is unnecessary extra money along with suitcase

We accidentally purchased twice the bags we needed. Our fault, but the ticket was not clear to us, and it asked us to purchase bags at checkin. When we notified them to get credit back at the airport, they said to contact customer service. We flew the flight and then contracted customer service. They said no credits after the flight has flown. Not customer service oriented at all. They know we didn’t check that many bags and kept our money for a service they did not provide. Be aware and very careful of what you are purchasing from them because they will not make it right if there is an error.

sadly in Basel & Naples- no jetway we had to climb up and down stairs with our max size carry-on luggage, which was not fun!!!

This was our first time using them. I gave okay ratings for food and entertainment because it was minimal or not provided so I couldn't judge, but much better than most budget carriers we have ever used.

We were charged a ridiculous amount for a name spelling error on ticket which I would’ve corrected if I received pre-check info more than 1/2hr before flight. Then we were told at ticket counter that our bags were fine for boarding but then we’re charged another ridiculous amount to take in our luggage despite being told differently. Flight itself was great. Charges were unfair.

Apart from an email about re configuring passenger seating less than 24hrs before flying it was all good.

There were a lot (4 I think) of EasyJet flights leaving Agadir, we arrived two and a half ours before our flight. Very slow to get through the booking in, passport control and security!! We had booked in on line but had to Queue with others who had not to drop our bags off!,

We boarded and then sat on the tarmac for an hour….probably not E Jets fault. But the gentleman that checked us in and took our luggage was exceptionally friendly and calming for early morning/ confused passengers. As always, it’s the people that make or break an experience, right?

I was hesitant to book with a low cost airline due to previous experience but Easy Jet surpassed my expectations. I would definitely book a flight with them again! Seemless booking, upfront about baggage fees, professional, and helpful staff.

Kayak sent several notifications that the flight was late. This contradicted the information on the airport boards. This was extremely confusing and we very nearly missed the flight purely because we double checked with the info desk when the flight stays said’closed’. Kayak notifications are therefore unreliable and pointlesa

It was appalling, full of young people who were drunk and disobeying instructions to sit down. Crew did nothing to enforce. There was a Ryanair pilot sitting in the aisle opposite me who talked through out the safety briefing so loudly I couldn’t hear. Whole thing felt unsafe

Delayed for 2 hours lack of communication no refreshments as promised and the drinks on board were not as ordered and refused to refund

Straight forward checking as long as you have completed every single detail online, prior to checking day. Efficient boarding, seating is ok for a two hour flight. Fulfilledour travel requirements from Manchester to Marseille.

Cabin crew couldn’t be less interested. Cabin manager was the most arrogant and the rudest I’ve encountered in many years.

I couldn’t understand the aircraft tannoy announcements I was in seat 20C - nobody in our row could either. Speakers a bit too quiet plus messages read out too fast. Otherwise excellent flight. (Flight delayed by 50 mins)

This was the worst boarding ever. We were kept in the boarding bus for almost 40 minutes without any information or update. Very uncomfortable beings squished with another 50 people and not knowing what was happening.

I bought my flight, insurance etc early and paid over £200. But had i waited until closer the time the price was much cheaper, i appreciate that it could've been more expensive but it wasn't. A better discount for booking early would be better than your current one

ontime and super quick boarding and disembarking. I made it in 6 min from airplane through passport control to the train platformin Cologne. Amazingly quick airport.

The punctuality of f the flight was super: we left on time and arrived about 20 minutes early - and the cabin crew were both friendly and efficient. The only downside was that Ryanair appears to have resumes its old obsession with sizing cabin bags again after a long and welcome absence.

There plane had a technical pricken so we had to disembark, but the replacement aircraft was provided within one hour so there was not much delay.

The flight was an hour late leaving Heathrow. The food was mediocre. When we got to Austin, my husband’s luggage was missing. He filled out information at baggage claim. We are waiting to hear something. His name is Henry Jacob Braunig.

Only for BA because we had to get to Edinburgh at a certain time. Baggage lost, late boarding with only one person checking, again, our passports and boarding passes until the despatch controller had to step in to get us away. Will never fly BA again.

The food was very good and it came multiple times

Flight from LGW to JFK delayed by 4 hrs No explanation given until the pilot said the delay due to planned maintenance on the aircraft

We arrived late to London, and consequently were 5 min. late to be allowed through security for our next flight. Even though dozens of people missed the same flight, BA did not radio ahead to hold open security for an extra 5-10 min. to allow people to get on the flight. This caused an additional 6 hour delay in London after waiting over an hour in Customer Service to get rebooked. They did not have enough staff on hand to help people in a timely manner. Not at all happy with the BA's customer care or customer service.

All service prior to the flight was terrible: online check-in not working, no customer service tel,, multiple airport scanners not working, A huge mess.

CONSTANT ERROR MESSAGE THAT THE WIFI COULD NOT BE PURCHASED DUE TO INABILITY TO CONNECT PAYMENT SYSTEM VIA SATELLITE. THIS HAPPENED IN BOTH DIRECTIONS. THE MAIN REASON I TRAVEL IN PRIORITY IS TO BE ABLE TO WORK FOR WHICH I NEED ACCESS TO INTERNET. .

They lost my luggage. Lady who was helping with it in Austin was rude. Not very helpful!

Waited 3.25 hours in plane only to have the flight cancelled.

The business class seat was an uncomfortable conversion of a main cabin seat well below the quality of even the budget carriers in the US. I would have never paid for business class if would have known I get the same seat as main cabin. BA has gone down hill significantly in this class of service.

Everything you need to know for your flight from London to Madrid

Information on your arrival and departure airports

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