LON - MAD

$59 Find Cheap Flights from London to Madrid

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from London to Madrid departing on 12/16. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Madrid

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Madrid.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Madrid.
Travelers love KAYAK
41,299,237 searches in the past 7 days on KAYAK

Save 22% or moreCompare multiple travel sites with one search.

Track pricesNot ready to book? Create a price alert for when prices drop.

Bundle and saveSave money when you bundle your flight + hotel.

Filter your dealsChoose cabin class, free Wi-Fi and more.

Flight Deals
Expert advice
Booking Insights
Flight Deals

Cheap Flights from London to Madrid (LON-MAD)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from London to Madrid that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from London to Madrid

Wed, Dec 17 - Sun, Dec 21
easyJet Logo
7:25 am - 11:00 amLGW-MAD
2h 35mnonstop
easyJet Logo
7:35 pm - 9:00 pmMAD-LGW
2h 25mnonstop
$103easyJet
Find Deal
Sat, Nov 1 - Wed, Nov 5
easyJet Logo
12:40 pm - 4:10 pmLGW-MAD
2h 30mnonstop
easyJet Logo
8:45 pm - 8:10 amMAD-LGW
12h 25m1 stop
$104easyJet
Find Deal
Tue, Dec 9 - Sat, Dec 13
easyJet Logo
7:20 am - 11:00 amLGW-MAD
2h 40mnonstop
easyJet Logo
7:40 pm - 9:05 pmMAD-LGW
2h 25mnonstop
$105easyJet
Find Deal
Wed, Dec 3 - Tue, Dec 9
Iberia Logo
7:40 pm - 11:05 pmLHR-MAD
2h 25mnonstop
Iberia Logo
7:40 am - 9:15 amMAD-LHR
2h 35mnonstop
$108Iberia
Find Deal
Mon, Nov 3 - Tue, Nov 11
Air Europa Logo
10:00 am - 1:30 pmLGW-MAD
2h 30mnonstop
Air Europa Logo
7:35 am - 9:00 amMAD-LGW
2h 25mnonstop
$108Air Europa
Find Deal
Sat, Dec 6 - Tue, Dec 9
Iberia Logo
6:45 pm - 10:10 pmLHR-MAD
2h 25mnonstop
Iberia Logo
7:40 am - 9:15 amMAD-LHR
2h 35mnonstop
$110Iberia
Find Deal
Mon, Jan 5 - Fri, Jan 9
British Airways Logo
4:30 pm - 8:00 pmLHR-MAD
2h 30mnonstop
British Airways Logo
9:20 pm - 10:40 pmMAD-LHR
2h 20mnonstop
$118British Airways
Find Deal
Thu, Dec 4 - Mon, Dec 8
British Airways Logo
10:05 am - 1:35 pmLHR-MAD
2h 30mnonstop
British Airways Logo
12:50 pm - 2:20 pmMAD-LHR
2h 30mnonstop
$119British Airways
Find Deal
Mon, Oct 27 - Sat, Feb 28
Iberia Express Logo
11:45 am - 3:05 pmLGW-MAD
2h 20mnonstop
Iberia Express Logo
9:30 am - 10:50 amMAD-LGW
2h 20mnonstop
$120Iberia Express
Find Deal
Mon, Sep 22 - Sat, Sep 27
Air Europa Logo
10:00 am - 1:30 pmLGW-MAD
2h 30mnonstop
Air Europa Logo
7:35 am - 9:00 amMAD-LGW
2h 25mnonstop
$145Air Europa
Find Deal
Expert advice

Expert advice for your flight from London to Madrid

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Ryanair

Ryanair's Basic fare includes a small cabin bag; stick to dimensions to avoid fees.


Avoid priority boarding; it often leads to longer waits in cramped conditions.

Read more about Ryanairby Duncan Madden
Iberia

Iberia offers priority check-in and boarding for business class, enhancing travel efficiency.


Iberia's Wi-Fi is available on most flights, ideal for staying connected during travel.

Read more about Iberiaby Marisa Garcia
British Airways

BA's Euro Traveller fares include a carry-on bag, avoiding surprise fees.


BA offers comfortable leather seats with 31-inch legroom on short-haul flights.

Air Europa

Air Europa's Economy Flex allows ticket changes without penalty, offering flexibility.


Air Europa provides speedy Wi-Fi, ideal for work during flights.

Airports
LHR

At Heathrow, arrive two hours early for flights to avoid long security queues, especially during peak times.

Read more about LHRby Duncan Madden
MAD

Madrid Airport's metro line offers a fast, clean, and frequent connection to the city center in 30-40 minutes.

Read more about MADby Ramsey Qubein
Our travel experts
Duncan Madden

Duncan Madden

Expert on Ryanair, British Airways and LHR

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Marisa Garcia

Marisa Garcia

Expert on Iberia

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Laura Ratliff

Laura Ratliff

Expert on Air Europa

Laura Ratliff

Laura Ratliff

Laura Ratliff is a New York-based writer and editor. She lives in downtown Brooklyn with her husband and their beloved dogs. Originally from Texas, she now considers New York City her home. She typically spends more than 200,000 miles on a plane each year and stays in plenty of hotels.

Read more
Ramsey Qubein

Ramsey Qubein

Expert on MAD

Ramsey Qubein

Ramsey Qubein

An avid traveler and aviation expert who has visited 173 countries, all 50 states and seven continents, Ramsey Qubein flies nearly 400,000 miles a year. As a North Carolina-based freelance journalist for publications including Conde Nast Traveler, Forbes, USA Today and Bloomberg among others, he explores the latest trends in aviation, hospitality, cruises and business.

Read more
Booking Insights

KAYAK's insights & trends for London to Madrid flights

Get data-powered insights and trends into flights from London to Madrid to help you find the cheapest flights, the best time to fly and much more.

Find cheap flights to Madrid
Find cheap flights to Madrid

Planning a trip from London to Madrid? KAYAK’s data-powered insights will help you find cheap flights. Learn the best time to fly, how early to book your ticket, and other tips to secure great prices.

How much is a round-trip flight from London to Madrid?

What is the cheapest London to Madrid flight route?

Data is based on round-trip flight searches on KAYAK over the past month.

The absolute cheapest return flight from London to Madrid costs $50 on the route between London Stansted Airport (STN) and Madrid (MAD). However, over the past month, flights between London Luton Airport (LTN) and Madrid (MAD) were, on average, 38% cheaper than other London-Madrid routes. The most popular route is between London Heathrow Airport (LHR) and Madrid (MAD).

What’s the cheapest day of the week to fly from London to Madrid?

The average price of all round-trip flights from London to Madrid clicked on KAYAK for each day over the last 12 months.

If you are looking for a flight deal from London to Madrid, look for departures on Wednesdays and avoid leaving on a Saturday, as it's usually the priciest day. When flying back from Madrid, Friday is the cheapest day to fly and Sunday is the most expensive.

What is the cheapest month to fly from London to Madrid?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from London to Madrid, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from London to Madrid is January, where tickets cost $101 (return) on average. On the other hand, the most expensive months are April and August, where the average cost of round-trip tickets is $267 and $249 respectively.

Can I save money by flying with a layover from London to Madrid?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

Yes, flying with a layover may cost you more time, but you can also save money on the route, with a 1 stop layover the cheapest option at $297 on average.

How far in advance should I book a flight from London to Madrid?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from London to Madrid, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from London to Madrid, you should book around 9 weeks before departure, which saves you about 37% compared to booking last minute. For the absolute cheapest price, our data suggests you should book 25 weeks before departure.

Good to know

Low seasonJanuary
Cheapest flight$59
Best time to beat the crowds with an average 49% drop in price.
Most popular time to fly with an average 26% increase in price.
Flight from London Gatwick Airport to Madrid

When to book flights from London to Madrid

Are your dates flexible? Find out the best times to travel from London to Madrid based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking flights from London to Madrid

  • Which airlines have a hub at Madrid-Barajas Airport?

    Madrid Barajas Airport is the busiest in the Spanish airport group and the main international airport serving Spain. It acts as the hub for the national carrier Iberia as well as Air Europa.

  • Are there places to freshen up at Madrid-Barajas Airport and at London Heathrow?

    Madrid Airport has ‘Air Rooms’, at T4, which can be used for a maximum of 6 hours to sleep or 1 hour if you only want to shower. Heathrow Airport has showers throughout the terminals and has a day room in T3 for travellers to rest before connecting flights.

  • Can you fly business class on flights from London to Madrid?

    Yes, it is possible to do this on airlines such as British Airways and Iberia/Iberia Express. Norwegian, although it is one of the less expensive airlines, it also offers a premium class fare (and seats) to its passengers for this flight.

  • What is the easiest way to get into Madrid from the airport?

    Madrid-Barajas Airport is approximately 12 km (7.4 miles) from the city. Metro line 8 is the easiest way to get into the city and the journey takes between 12 and 15 minutes. A single ticket costs EUR4.50 to EUR5 (roughly GBP4 – GBP4.50). There are metro stops at all terminals.

  • What is the cheapest flight from London to Madrid?

    In the last 3 days, the lowest price for a flight from London to Madrid was $59 for a one-way ticket and $103 for a round-trip.

  • Do I need a passport to fly between London and Madrid?

    Yes

  • Which airports will I be using when flying from London to Madrid?

    London has 3 major airports: London City, London Gatwick, and London Heathrow. Madrid Barajas is the only airport in Madrid. You’ll usually find the cheapest deals if you fly from London Gatwick Airport.

  • Which airlines offer Wi-Fi service onboard planes from London to Madrid?

    Iberia, and British Airways offer inflight Wi-Fi service on the London to Madrid flight route.

  • Which aircraft models fly most regularly from London to Madrid?

    The Airbus A320-100/200 is the aircraft model that flies most regularly on the London to Madrid flight route.

  • Which airline alliances offer flights from London to Madrid?

    oneworld, and SkyTeam are the airline alliances operating flights between London and Madrid, with SkyTeam being the most commonly used for this route.

  • On which days can I fly direct from London to Madrid?

    There are nonstop flights from London to Madrid on a daily basis.

  • Which is the best airline for flights from London to Madrid, Iberia Express or Iberia?

    The two airlines most popular with KAYAK users for flights from London to Madrid are Iberia Express and Iberia. With an average price for the route of $183 and an overall rating of 7.4, Iberia Express is the most popular choice. Iberia is also a great choice for the route, with an average price of $300 and an overall rating of 7.0.

  • How does KAYAK find such low prices on flights from London to Madrid?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London to Madrid.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from London to Madrid?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Madrid from London is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from London to Madrid?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Madrid with an airline and back to London with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from London to Madrid?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Madrid from London up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from London to Madrid

  • Looking for a cheap flight? 25% of our users found flights on this route for $89 or less one-way and $202 or less round-trip.
  • Having difficulty deciding which airport to fly from in London? While you can catch direct flights from London to Madrid from any of four airports in London – Gatwick, Heathrow, Luton and Stansted, the two latter airports only have flights on easyJet and Ryanair respectively. London Gatwick is the airport that has the most flights departing for Madrid and London Heathrow has flights operated by the two national carriers – British Airways and Iberia
  • For families travelling with babies and small children on flights from London to Madrid it will be a relief for you to know that Madrid-Barajas Airport has breastfeeding lounges (which has facilities to heat water and food and a changing table) and play areas for children aged between 0 and 6 years old – these can be found in T1 and T4.
  • If you have to catch an early morning flight from London Heathrow or from Madrid Barajas on your return you can opt to stay at one of the airport hotels overnight to avoid having to get up very early to catch your flight. Heathrow has hotels that are actually linked directly with their terminals – the Sofitel London Heathrow at T5 and the Hilton London Heathrow at T4. If you are departing from T1, 2 or 3 you can take the free airport shuttle from T4 or 5 to your departure terminal. In Madrid, the Hotel Melía Barajas and the Hotel Tryp Madrid Alameda Aeropuerto, while not being at the airport are very close by and both have free shuttles that run between Madrid Barajas Airport and the hotel.
  • For the business travellers who need to have meetings as soon as they come off flights from London to Madrid, there are various meeting and conference rooms at T1, T2 and T4. These can be used for smaller meetings as well as training courses or conferences and can be organised by the airport company.
  • If you are a last minute traveller who hasn’t yet bought presents for those at home. Don’t worry, there is a shop at the airport that stocks all the local gifts and accessories you might need. El Market Espanã has branches in all terminals at Madrid Barajas Airport where you can pick up something to remind you (and your family and friends back home) of your trip to Madrid.

Prefer to fly direct from London to Madrid?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from London to Madrid Barajas.
Find which airlines fly direct from London to Madrid Barajas Airport, which days they fly and book direct flights.

Direct departures

London to Madrid Barajas

Monday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Tuesday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Wednesday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Thursday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Friday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Saturday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Sunday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

See more direct flights

Direct returns

Madrid Barajas to London

Monday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Tuesday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Wednesday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Thursday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Friday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Saturday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Sunday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

See more direct flights

Reviews of the top 5 airlines serving from London to Madrid

 
See real verified KAYAK customer reviews for airlines flying from London to Madrid. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from London to Madrid? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.0
Air EuropaOverall score based on 551 reviews
6.3Food
7.1Boarding
7.5Crew
7.0Comfort
6.6Entertainment
Airline reviews

My luggage is lost and nowhere to be found, no response from airline

2.0 MediocreAnonymous, Sep 2025AGP - MAD
Read more Air Europa reviews

My luggage is lost and nowhere to be found, no response from airline

Boarding was a shitshow. Had to bus to the gate. No separate bus and boarding process for Business Class.

The plane was very old, no power outlets. We also had to wait a long time to board. They kept moving us to different lines before we actually could step foot on the plane. We ended up being delayed an hour but we were never told or informed for any reason. After the meal I asked for a coffee which the flight attendant forgot and I had to ask again. Overall not the worst but not the best experience.

Need to pay for headsets, water, or any extra except air to breath.

Sitting space was very tight and I am not big or fat (I am 5'10" 178 Lb), so eating was very challenging. The rest was good.

Sitting space was very tight, so eating was difficult. But everything else was good.

12 hours flight. Only one meal, not enough food. At the galley only water during the flight. Lavatories not clean. Headsets at extra cost.

Need to pay for a cup of water. No food. Need to pay for headsets.

Everything should improve! Service like a low cost but prices like a premium airline. Crew in general with bad manners arguing for everything. You pay for priority access but then they use buses, so your loose your advantage to put your carry on first. That was the purpose for paying for priority. Bording is a nightmare, people accessing the plane for bothering doors, front and rear, no matter which line do you have.

Issues with plane led to multiple gate changes and chaos. Very little communication from the ground crew led to cranky passengers.

We liked the flight but while we purchased an aisle seat, our seats had a different configuration on this flight. A fellow passenger suggested that the airplane had been changed. Too bad we were not informed and had no chance to modify our seat preferences. We were stuck in the window and middle seats with no chance to walk around and go to the bathroom without disturbing our sleeping fellow passenger.

Boarding an international flight via several sets of stairs and shuttle busses to the tarmac even when multiple jet-bridges were empty at Madrid airport (the hub for Iberia) was not pleasant. I was fine, but a lot of elderly folks and families with kids were struggling. A bad way to start a flight. Business class seats were nice, although not cleaned well from the prior flight.

The flight was great; I don't see any area of improvement.

The crew were not very personable. The crew did not serve tea or coffee. The bathroom was not kept clean. Two out of the 5 toilets in the cabin weren't working.

Delayed first flight Geneva Madrid.. We didn’t miss our 2nd flight only because the 2nd flight Madrid Dallas was 1h delayed. However we did end up missing the 3rd leg Dallas Austin. Luggage didn’t show up in Dallas. So we re missing 2 suit cases. Customer service sent us to a hotel in Dallas. Only one room booked for 5!! Pretty bad experience overall. I won’t book a flight on Iberia in the future

Crew was excellent, great customer service, checked luggage took 1 hour and a half to come out at the baggage claim, the only negative thing about the flight.

Horrible experience airline crew was unprofessional. Flight was delayed. Suit cases did not arrive. Never flying iberia again

Iberia lost my bag, said they found it in another country, said they sent it to me, but never did. Went my whole trip without my stuff, but expecting it to show up because that’s what they said would happen. Their communication sucks, their website sucks, and to top it all off, their seats are small and uncomfortable. They’re bad at their jobs and they should feel bad about themselves. Do not even get me started on the flight home. AVOID!

The flight was delayed over 4 hours. Business class is just slightly upgraded economy.

Delayed and missed connections on leaving the states and returning Planes were old and small- very uncomfortable. Meals were good but very infrequent service for even water/drinks. No explanations for 3+ hour delay

I got caught using a stolen credit card number. Michelle Siziba is my name Nice to London Gatwick on 7/31/25.

Not happy with price of luggage or that we had no choice but to pay whether cabin or hold. I didn't book seats but this is unnecessary extra money along with suitcase

We accidentally purchased twice the bags we needed. Our fault, but the ticket was not clear to us, and it asked us to purchase bags at checkin. When we notified them to get credit back at the airport, they said to contact customer service. We flew the flight and then contracted customer service. They said no credits after the flight has flown. Not customer service oriented at all. They know we didn’t check that many bags and kept our money for a service they did not provide. Be aware and very careful of what you are purchasing from them because they will not make it right if there is an error.

sadly in Basel & Naples- no jetway we had to climb up and down stairs with our max size carry-on luggage, which was not fun!!!

This was our first time using them. I gave okay ratings for food and entertainment because it was minimal or not provided so I couldn't judge, but much better than most budget carriers we have ever used.

We were charged a ridiculous amount for a name spelling error on ticket which I would’ve corrected if I received pre-check info more than 1/2hr before flight. Then we were told at ticket counter that our bags were fine for boarding but then we’re charged another ridiculous amount to take in our luggage despite being told differently. Flight itself was great. Charges were unfair.

Apart from an email about re configuring passenger seating less than 24hrs before flying it was all good.

There were a lot (4 I think) of EasyJet flights leaving Agadir, we arrived two and a half ours before our flight. Very slow to get through the booking in, passport control and security!! We had booked in on line but had to Queue with others who had not to drop our bags off!,

We boarded and then sat on the tarmac for an hour….probably not E Jets fault. But the gentleman that checked us in and took our luggage was exceptionally friendly and calming for early morning/ confused passengers. As always, it’s the people that make or break an experience, right?

I was hesitant to book with a low cost airline due to previous experience but Easy Jet surpassed my expectations. I would definitely book a flight with them again! Seemless booking, upfront about baggage fees, professional, and helpful staff.

A delay of almost 3 hours. It was evident that the staff wanted us to board urgently, to the point of rudeness, to avoid paying compensation

It's not the staff's fault. The cabin crew do their best but the setup in Stansted Airport by Ryanair is poor. The herding of people like cattle is unacceptable before boarding and is something that's in every airport but only in Stansted have I seen the queueing of passengers outside the plane on the tarmac and the crew only turning up with maybe 5 minutes to depart. This is a resource issue . Yes prices are good but seemingly comes with a price of poor treatment of customers. I'll pay more next time

On time arrival but the aircraft had seen better days and needed a deep clean.

It was appalling, full of young people who were drunk and disobeying instructions to sit down. Crew did nothing to enforce. There was a Ryanair pilot sitting in the aisle opposite me who talked through out the safety briefing so loudly I couldn’t hear. Whole thing felt unsafe

Delayed for 2 hours lack of communication no refreshments as promised and the drinks on board were not as ordered and refused to refund

Straight forward checking as long as you have completed every single detail online, prior to checking day. Efficient boarding, seating is ok for a two hour flight. Fulfilledour travel requirements from Manchester to Marseille.

Cabin crew couldn’t be less interested. Cabin manager was the most arrogant and the rudest I’ve encountered in many years.

I couldn’t understand the aircraft tannoy announcements I was in seat 20C - nobody in our row could either. Speakers a bit too quiet plus messages read out too fast. Otherwise excellent flight. (Flight delayed by 50 mins)

This was the worst boarding ever. We were kept in the boarding bus for almost 40 minutes without any information or update. Very uncomfortable beings squished with another 50 people and not knowing what was happening.

I bought my flight, insurance etc early and paid over £200. But had i waited until closer the time the price was much cheaper, i appreciate that it could've been more expensive but it wasn't. A better discount for booking early would be better than your current one

Flight was delayed but my previous flight was as well so It worked to my advantage. This was my first time in first class. I don't think they ever stopped feeding us. The seating area was very spacious and comfortable. The attendants were wonderful, warm, friendly and very personable.

First time on BA but will fly with them from now on! Everything about the flight was superb!!!

Horrible experience. They broke the handle of my checked in suitcase and then refused pay for damages

We had a pretty good experience. Enjoyed both the flights. Crew was very good and helpful.

The flight was very delayed in taking off - which was out of control of the crew, but then the pilot worked hard so we only arrived about 30 minutes late. Everyone was very friendly and accommodating!

They issued seat assignments and sat my 2 year-old in the row behind me, separate from me and my daughter. Communication/ customer service was terrible. They told me to change it in London, then in London, they told me to talk to the cabin crew, then a supervisor came and stuck us in the back of the plane when we were supposed to be in row 25. Overall, they need to really work on their customer service. Additionally the food was terrible and they ran out of meals and didn’t have any kid options. To top it off there was no in-flight entertainment for the first hour of the trip.

We missed the connection because we had to wait for a shuttle from the plane to the Terminal. Also, we needed assistance and none was available.

When we arrived at the airport - 1st step - printing out your boarding pass - no issue. Not long lines as these machines. 2nd step - processing your bag drop off. There was only one associate there to help 10 kiosks. We had a family in front of us for 20 minutes trying to work on the machine and figure out every step for 4 pieces of luggage. My husband alerted the associate who was able to assist the family. Highly suggest that there are more associates to assist in this process. Besides this issue, security check went very quickly. Our flight was direct to Philadelphia. We had to carry our bags down two flights of steps, then out to the tarmac to a bus, then carry our bags up two flights of stairs to the plane. No one on the flight was expecting that long trek. I could see some people were struggling a bit. All in all - great flight crew, plane was clean and food was great!

The space is tight. Either you sit straight up the whole time, but the minute you relax, your knees hit the back of the seat in front of you. My seat would not recline so I was quite uncomfortable. Didn’t use my tray table bc it was stained and sticky and nasty. I was also seating in one of the last rows and one crew member and people going to the bathroom kept hitting my elbow resting on the armrest.

Flight was delayed for 2h. Announcements were poor and I was given 1 biscuit and a bottle of water as consolation. Not happy.

Everything you need to know for your flight from London to Madrid

Information on your arrival and departure airports

Not what you’re looking for? Find thousands of other hotels, flights, car rentals and package deals with KAYAK.