LON - MAD

$48 Find Cheap Flights from London to Madrid

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from London to Madrid departing on 2/25. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Madrid

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Madrid.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from London to Madrid.
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Flight Deals

Cheap Flights from London to Madrid (LON-MAD)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from London to Madrid that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from London to Madrid

Sat, Nov 22 - Wed, Nov 26
Multiple Airlines Logo
2:20 pm - 9:55 pmLGW-MAD
6h 35m1 stop
Multiple Airlines Logo
11:35 am - 1:05 pmMAD-LGW
2h 30mnonstop
$90Multiple Airlines
Find Deal
Tue, Mar 10 - Tue, May 12
easyJet Logo
3:25 pm - 7:00 pmLGW-MAD
2h 35mnonstop
easyJet Logo
10:15 am - 11:35 amMAD-LGW
2h 20mnonstop
$92easyJet
Find Deal
Wed, Dec 10 - Sat, Dec 13
easyJet Logo
7:25 am - 11:00 amLGW-MAD
2h 35mnonstop
easyJet Logo
4:45 pm - 6:10 pmMAD-LGW
2h 25mnonstop
$93easyJet
Find Deal
Sun, Mar 15 - Fri, Mar 20
Iberia Logo
9:15 am - 12:40 pmLHR-MAD
2h 25mnonstop
Iberia Logo
3:05 pm - 4:35 pmMAD-LHR
2h 30mnonstop
$99Iberia
Find Deal
Tue, Dec 2 - Thu, Dec 11
Iberia Logo
6:45 pm - 10:10 pmLHR-MAD
2h 25mnonstop
Iberia Logo
3:50 pm - 5:15 pmMAD-LHR
2h 25mnonstop
$101Iberia
Find Deal
Sat, Feb 28 - Tue, Mar 3
British Airways Logo
5:25 pm - 8:50 pmLHR-MAD
2h 25mnonstop
British Airways Logo
1:20 pm - 2:55 pmMAD-LHR
2h 35mnonstop
$105British Airways
Find Deal
Thu, Jan 1 - Thu, Jan 8
British Airways Logo
6:15 am - 9:45 amLHR-MAD
2h 30mnonstop
British Airways Logo
6:05 pm - 7:25 pmMAD-LHR
2h 20mnonstop
$114British Airways
Find Deal
Sat, Nov 8 - Mon, Nov 10
Iberia Express Logo
7:40 pm - 11:00 pmLGW-MAD
2h 20mnonstop
Iberia Express Logo
9:30 am - 10:50 amMAD-LGW
2h 20mnonstop
$122Iberia Express
Find Deal
Thu, Feb 26 - Tue, Mar 3
KLM Logo
10:00 am - 4:05 pmLCY-MAD
5h 05m1 stop
KLM Logo
1:05 pm - 5:20 pmMAD-LCY
5h 15m1 stop
$240KLM
Find Deal
Sat, Jan 31 - Wed, Feb 4
KLM Logo
8:40 am - 4:05 pmLCY-MAD
6h 25m1 stop
KLM Logo
6:00 am - 9:30 amMAD-LCY
4h 30m1 stop
$241KLM
Find Deal

Everything you should know

Our travelers' advice
AI-generated summary based on content written by travel experts
BA's Euro Traveller fares include a carry-on bag.
Ryanair's Basic fare includes a small cabin bag.
Expert advice
Expert advice
Expert advice
Expert advice
Top airlines
easyJet
Cheapest • from $92 (round-trip)
Air Europa
Best reviews • 7.0 score
Airline reviews
Airline reviews
+1
+1
Airline reviews
Airline reviews
+1
Video guide: How to find cheap flights to Madrid
Watch video
Watch video
Watch video
Watch video
Top routes
STN-MAD
Cheapest • 84% average savings
LHR-MAD
Most popular
Insights
Insights
Insights
Insights
When to book
10 weeks
in advance
Our data shows that travelers who book at least 10 weeks in advance save around 34% compared to booking last minute.
Insights
Insights
Insights
Insights
When to travel
January
Cheapest • 48% price drop
May
Most popular
Good to know
Good to know
+1
+1
Good to know
Good to know
+1
Cheapest round-trip
$90
Overall average: $153
Multiple Airlines
Sat 11/22Wed 11/26
LGW - MAD • 1 stop
Cheapest non-stop
$92
Typical prices: $141-291
easyJet
Tue 3/10Tue 5/12
LGW - MAD • Non-stop
Start a new search
KAYAK searches 100s of sites at once to find you the best travel deals.
We hope you love your trip to Madrid!
Expert advice

Expert advice for your flight from London to Madrid

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Ryanair

Ryanair's Basic fare includes a small cabin bag; stick to dimensions to avoid fees.


Avoid priority boarding; it often leads to longer waits in cramped conditions.

Read more about Ryanairby Duncan Madden
Iberia

Iberia offers priority check-in and boarding for business class, enhancing travel efficiency.


Iberia's Wi-Fi is available on most flights, ideal for staying connected during travel.

Read more about Iberiaby Marisa Garcia
British Airways

BA's Euro Traveller fares include a carry-on bag, avoiding surprise fees.


BA offers comfortable leather seats with 31-inch legroom on short-haul flights.

Air Europa

Air Europa's Economy Flex allows ticket changes without penalty, offering flexibility.


Air Europa provides speedy Wi-Fi, ideal for work during flights.

Airports
LHR

At Heathrow, arrive two hours early for flights to avoid long security queues, especially during peak times.

Read more about LHRby Duncan Madden
MAD

Madrid Airport's metro line offers a fast, clean, and frequent connection to the city center in 30-40 minutes.

Read more about MADby Ramsey Qubein
Our travel experts
Duncan Madden

Duncan Madden

Expert on Ryanair, British Airways and LHR

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Marisa Garcia

Marisa Garcia

Expert on Iberia

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Laura Ratliff

Laura Ratliff

Expert on Air Europa

Laura Ratliff

Laura Ratliff

Laura Ratliff is a New York-based writer and editor. She lives in downtown Brooklyn with her husband and their beloved dogs. Originally from Texas, she now considers New York City her home. She typically spends more than 200,000 miles on a plane each year and stays in plenty of hotels.

Read more
Ramsey Qubein

Ramsey Qubein

Expert on MAD

Ramsey Qubein

Ramsey Qubein

An avid traveler and aviation expert who has visited 173 countries, all 50 states and seven continents, Ramsey Qubein flies nearly 400,000 miles a year. As a North Carolina-based freelance journalist for publications including Conde Nast Traveler, Forbes, USA Today and Bloomberg among others, he explores the latest trends in aviation, hospitality, cruises and business.

Read more
Booking Insights

KAYAK's insights & trends for London to Madrid flights

Get data-powered insights and trends into flights from London to Madrid to help you find the cheapest flights, the best time to fly and much more.

Find cheap flights to Madrid
Find cheap flights to Madrid

Planning a trip from London to Madrid? KAYAK’s data-powered insights will help you find cheap flights. Learn the best time to fly, how early to book your ticket, and other tips to secure great prices.

How much is a round-trip flight from London to Madrid?

What is the cheapest London to Madrid flight route?

Data is based on round-trip flight searches on KAYAK over the past month.

The absolute cheapest return flight from London to Madrid costs $65 on the route between London Stansted Airport (STN) and Madrid (MAD). However, over the past month, flights between London Luton Airport (LTN) and Madrid (MAD) were, on average, 84% cheaper than other London-Madrid routes. The most popular route is between London Heathrow Airport (LHR) and Madrid (MAD).

What’s the cheapest day of the week to fly from London to Madrid?

The average price of all round-trip flights from London to Madrid clicked on KAYAK for each day over the last 12 months.

If you are looking for a flight deal from London to Madrid, look for departures on Wednesdays and avoid leaving on a Saturday, as it's usually the priciest day. When flying back from Madrid, Friday is the cheapest day to fly and Sunday is the most expensive.

What is the cheapest month to fly from London to Madrid?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from London to Madrid, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from London to Madrid is January, where tickets cost $101 (return) on average. On the other hand, the most expensive months are April and May, where the average cost of round-trip tickets is $273 and $249 respectively.

Can I save money by flying with a layover from London to Madrid?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

No, with an average price for the route of $239, prices are generally cheapest when you fly direct.

How far in advance should I book a flight from London to Madrid?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from London to Madrid, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from London to Madrid, you should book around 10 weeks before departure, which saves you about 34% compared to booking last minute. For the absolute cheapest price, our data suggests you should book 25 weeks before departure.

Good to know

Low seasonJanuary
Cheapest flight$48
Best time to beat the crowds with an average 48% drop in price.
Most popular time to fly with an average 28% increase in price.
Flight from London Gatwick Airport to Madrid

When to book flights from London to Madrid

Are your dates flexible? Find out the best times to travel from London to Madrid based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking flights from London to Madrid

  • Which airlines have a hub at Madrid-Barajas Airport?

    Madrid Barajas Airport is the busiest in the Spanish airport group and the main international airport serving Spain. It acts as the hub for the national carrier Iberia as well as Air Europa.

  • Are there places to freshen up at Madrid-Barajas Airport and at London Heathrow?

    Madrid Airport has ‘Air Rooms’, at T4, which can be used for a maximum of 6 hours to sleep or 1 hour if you only want to shower. Heathrow Airport has showers throughout the terminals and has a day room in T3 for travellers to rest before connecting flights.

  • Can you fly business class on flights from London to Madrid?

    Yes, it is possible to do this on airlines such as British Airways and Iberia/Iberia Express. Norwegian, although it is one of the less expensive airlines, it also offers a premium class fare (and seats) to its passengers for this flight.

  • What is the easiest way to get into Madrid from the airport?

    Madrid-Barajas Airport is approximately 12 km (7.4 miles) from the city. Metro line 8 is the easiest way to get into the city and the journey takes between 12 and 15 minutes. A single ticket costs EUR4.50 to EUR5 (roughly GBP4 – GBP4.50). There are metro stops at all terminals.

  • What is the cheapest flight from London to Madrid?

    In the last 3 days, the lowest price for a flight from London to Madrid was $48 for a one-way ticket and $90 for a round-trip.

  • Do I need a passport to fly between London and Madrid?

    Yes

  • Which airports will I be using when flying from London to Madrid?

    London has 3 major airports: London City, London Gatwick, and London Heathrow. Madrid Barajas is the only airport in Madrid. You’ll usually find the cheapest deals if you fly from London Gatwick Airport.

  • Which airlines offer Wi-Fi service onboard planes from London to Madrid?

    Iberia, and British Airways offer inflight Wi-Fi service on the London to Madrid flight route.

  • Which aircraft models fly most regularly from London to Madrid?

    The Airbus A320-100/200 is the aircraft model that flies most regularly on the London to Madrid flight route.

  • Which airline alliances offer flights from London to Madrid?

    oneworld, and SkyTeam are the airline alliances operating flights between London and Madrid, with SkyTeam being the most commonly used for this route.

  • On which days can I fly direct from London to Madrid?

    There are nonstop flights from London to Madrid on a daily basis.

  • Which is the best airline for flights from London to Madrid, Iberia Express or Iberia?

    The two airlines most popular with KAYAK users for flights from London to Madrid are Iberia Express and Iberia. With an average price for the route of $183 and an overall rating of 7.4, Iberia Express is the most popular choice. Iberia is also a great choice for the route, with an average price of $301 and an overall rating of 7.0.

  • How does KAYAK find such low prices on flights from London to Madrid?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from London to Madrid.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from London to Madrid?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Madrid from London is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from London to Madrid?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Madrid with an airline and back to London with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from London to Madrid?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Madrid from London up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from London to Madrid

  • Looking for a cheap flight? 25% of our users found flights on this route for $90 or less one-way and $228 or less round-trip.
  • Having difficulty deciding which airport to fly from in London? While you can catch direct flights from London to Madrid from any of four airports in London – Gatwick, Heathrow, Luton and Stansted, the two latter airports only have flights on easyJet and Ryanair respectively. London Gatwick is the airport that has the most flights departing for Madrid and London Heathrow has flights operated by the two national carriers – British Airways and Iberia
  • For families travelling with babies and small children on flights from London to Madrid it will be a relief for you to know that Madrid-Barajas Airport has breastfeeding lounges (which has facilities to heat water and food and a changing table) and play areas for children aged between 0 and 6 years old – these can be found in T1 and T4.
  • If you have to catch an early morning flight from London Heathrow or from Madrid Barajas on your return you can opt to stay at one of the airport hotels overnight to avoid having to get up very early to catch your flight. Heathrow has hotels that are actually linked directly with their terminals – the Sofitel London Heathrow at T5 and the Hilton London Heathrow at T4. If you are departing from T1, 2 or 3 you can take the free airport shuttle from T4 or 5 to your departure terminal. In Madrid, the Hotel Melía Barajas and the Hotel Tryp Madrid Alameda Aeropuerto, while not being at the airport are very close by and both have free shuttles that run between Madrid Barajas Airport and the hotel.
  • For the business travellers who need to have meetings as soon as they come off flights from London to Madrid, there are various meeting and conference rooms at T1, T2 and T4. These can be used for smaller meetings as well as training courses or conferences and can be organised by the airport company.
  • If you are a last minute traveller who hasn’t yet bought presents for those at home. Don’t worry, there is a shop at the airport that stocks all the local gifts and accessories you might need. El Market Espanã has branches in all terminals at Madrid Barajas Airport where you can pick up something to remind you (and your family and friends back home) of your trip to Madrid.

Prefer to fly direct from London to Madrid?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from London to Madrid Barajas.
Find which airlines fly direct from London to Madrid Barajas Airport, which days they fly and book direct flights.

Direct departures

London to Madrid Barajas

Monday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Tuesday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Wednesday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Thursday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Friday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Saturday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Sunday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

See more direct flights

Direct returns

Madrid Barajas to London

Monday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Tuesday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Wednesday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Thursday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Friday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Saturday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

Sunday

Air Europa, British Airways, Iberia, +2 more

Air Europa, British Airways, +3 more

See more direct flights

Reviews of the top 5 airlines serving from London to Madrid

 
See real verified KAYAK customer reviews for airlines flying from London to Madrid. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from London to Madrid? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.0
Air EuropaOverall score based on 557 reviews
7.0Comfort
6.6Entertainment
7.5Crew
6.3Food
7.1Boarding
Airline reviews

Great staff, just very far from the main terminal, had to run to connect my flight. I had 90 minutes to spare. But my flight from Chicago was delayed also.

8.0 ExcellentJustin, Sep 2025MAD - AGP
Read more Air Europa reviews

Great staff, just very far from the main terminal, had to run to connect my flight. I had 90 minutes to spare. But my flight from Chicago was delayed also.

My luggage is lost and nowhere to be found, no response from airline

Boarding was a shitshow. Had to bus to the gate. No separate bus and boarding process for Business Class.

The plane was very old, no power outlets. We also had to wait a long time to board. They kept moving us to different lines before we actually could step foot on the plane. We ended up being delayed an hour but we were never told or informed for any reason. After the meal I asked for a coffee which the flight attendant forgot and I had to ask again. Overall not the worst but not the best experience.

Need to pay for headsets, water, or any extra except air to breath.

Sitting space was very tight and I am not big or fat (I am 5'10" 178 Lb), so eating was very challenging. The rest was good.

Sitting space was very tight, so eating was difficult. But everything else was good.

12 hours flight. Only one meal, not enough food. At the galley only water during the flight. Lavatories not clean. Headsets at extra cost.

Need to pay for a cup of water. No food. Need to pay for headsets.

Everything should improve! Service like a low cost but prices like a premium airline. Crew in general with bad manners arguing for everything. You pay for priority access but then they use buses, so your loose your advantage to put your carry on first. That was the purpose for paying for priority. Bording is a nightmare, people accessing the plane for bothering doors, front and rear, no matter which line do you have.

We liked the flight but while we purchased an aisle seat, our seats had a different configuration on this flight. A fellow passenger suggested that the airplane had been changed. Too bad we were not informed and had no chance to modify our seat preferences. We were stuck in the window and middle seats with no chance to walk around and go to the bathroom without disturbing our sleeping fellow passenger.

Boarding an international flight via several sets of stairs and shuttle busses to the tarmac even when multiple jet-bridges were empty at Madrid airport (the hub for Iberia) was not pleasant. I was fine, but a lot of elderly folks and families with kids were struggling. A bad way to start a flight. Business class seats were nice, although not cleaned well from the prior flight.

The flight was great; I don't see any area of improvement.

The crew were not very personable. The crew did not serve tea or coffee. The bathroom was not kept clean. Two out of the 5 toilets in the cabin weren't working.

Delayed first flight Geneva Madrid.. We didn’t miss our 2nd flight only because the 2nd flight Madrid Dallas was 1h delayed. However we did end up missing the 3rd leg Dallas Austin. Luggage didn’t show up in Dallas. So we re missing 2 suit cases. Customer service sent us to a hotel in Dallas. Only one room booked for 5!! Pretty bad experience overall. I won’t book a flight on Iberia in the future

Crew was excellent, great customer service, checked luggage took 1 hour and a half to come out at the baggage claim, the only negative thing about the flight.

Horrible experience airline crew was unprofessional. Flight was delayed. Suit cases did not arrive. Never flying iberia again

Iberia lost my bag, said they found it in another country, said they sent it to me, but never did. Went my whole trip without my stuff, but expecting it to show up because that’s what they said would happen. Their communication sucks, their website sucks, and to top it all off, their seats are small and uncomfortable. They’re bad at their jobs and they should feel bad about themselves. Do not even get me started on the flight home. AVOID!

The flight was delayed over 4 hours. Business class is just slightly upgraded economy.

Delayed and missed connections on leaving the states and returning Planes were old and small- very uncomfortable. Meals were good but very infrequent service for even water/drinks. No explanations for 3+ hour delay

First -the flight was late - more than two hours Second, not even a bottle of water at bord to give for free for this inconvenience. Three-at landing ive realised that I've lost one of my ear plug headphones and been very desperate to find it with my torch, the crew not helped at all more than that they asked to leave the plane as everyone did before me. This was the last flight from that day- extra 5 min for me with a bit of help from crew - would have bring a super review. I guess this days humanity disappeared!

I got caught using a stolen credit card number. Michelle Siziba is my name Nice to London Gatwick on 7/31/25.

Not happy with price of luggage or that we had no choice but to pay whether cabin or hold. I didn't book seats but this is unnecessary extra money along with suitcase

We accidentally purchased twice the bags we needed. Our fault, but the ticket was not clear to us, and it asked us to purchase bags at checkin. When we notified them to get credit back at the airport, they said to contact customer service. We flew the flight and then contracted customer service. They said no credits after the flight has flown. Not customer service oriented at all. They know we didn’t check that many bags and kept our money for a service they did not provide. Be aware and very careful of what you are purchasing from them because they will not make it right if there is an error.

sadly in Basel & Naples- no jetway we had to climb up and down stairs with our max size carry-on luggage, which was not fun!!!

This was our first time using them. I gave okay ratings for food and entertainment because it was minimal or not provided so I couldn't judge, but much better than most budget carriers we have ever used.

We were charged a ridiculous amount for a name spelling error on ticket which I would’ve corrected if I received pre-check info more than 1/2hr before flight. Then we were told at ticket counter that our bags were fine for boarding but then we’re charged another ridiculous amount to take in our luggage despite being told differently. Flight itself was great. Charges were unfair.

Apart from an email about re configuring passenger seating less than 24hrs before flying it was all good.

There were a lot (4 I think) of EasyJet flights leaving Agadir, we arrived two and a half ours before our flight. Very slow to get through the booking in, passport control and security!! We had booked in on line but had to Queue with others who had not to drop our bags off!,

We boarded and then sat on the tarmac for an hour….probably not E Jets fault. But the gentleman that checked us in and took our luggage was exceptionally friendly and calming for early morning/ confused passengers. As always, it’s the people that make or break an experience, right?

Flight was delayed by 1 hour 45 minutes. Aircraft was cramped, dirty and uncomfortable. Boarding staff more interested in charging you for oversize baggage than getting you on board. Overall not a pleasant experience.

A delay of almost 3 hours. It was evident that the staff wanted us to board urgently, to the point of rudeness, to avoid paying compensation

It's not the staff's fault. The cabin crew do their best but the setup in Stansted Airport by Ryanair is poor. The herding of people like cattle is unacceptable before boarding and is something that's in every airport but only in Stansted have I seen the queueing of passengers outside the plane on the tarmac and the crew only turning up with maybe 5 minutes to depart. This is a resource issue . Yes prices are good but seemingly comes with a price of poor treatment of customers. I'll pay more next time

On time arrival but the aircraft had seen better days and needed a deep clean.

It was appalling, full of young people who were drunk and disobeying instructions to sit down. Crew did nothing to enforce. There was a Ryanair pilot sitting in the aisle opposite me who talked through out the safety briefing so loudly I couldn’t hear. Whole thing felt unsafe

Delayed for 2 hours lack of communication no refreshments as promised and the drinks on board were not as ordered and refused to refund

Straight forward checking as long as you have completed every single detail online, prior to checking day. Efficient boarding, seating is ok for a two hour flight. Fulfilledour travel requirements from Manchester to Marseille.

Cabin crew couldn’t be less interested. Cabin manager was the most arrogant and the rudest I’ve encountered in many years.

I couldn’t understand the aircraft tannoy announcements I was in seat 20C - nobody in our row could either. Speakers a bit too quiet plus messages read out too fast. Otherwise excellent flight. (Flight delayed by 50 mins)

This was the worst boarding ever. We were kept in the boarding bus for almost 40 minutes without any information or update. Very uncomfortable beings squished with another 50 people and not knowing what was happening.

It was a good experience, especially travelling with a baby and their accessories

what would have been better would have been that my booking not been canceled by the system and had I been informed that the booking had been cancelled by the system I could have immediately rebooked and not found out that there was an issue when I was told by the system that I needed to book in. It would have also been good if either the booking agent or BA or anyone been in anyway useful. In the end I had to rebook a flight at an additional cost of $350. So no I'm not impressed by BA any of the other parties involved.

Boarding was poor. Why are first class passengers not boarded first?! Bus to the plane and then held on a packed bus because we were waiting for people on the bus before to finish boarding. Seat belt on the fist clas seat is very uncomfortable, cutting into your neck. Other than that crew, seating and food were all excellent. Entertainment, as usual - rubbish.

Three major things that led to my low rating, 1. Internet wasn't available for the whole time, and 2. TV became available way into flight, after numerous system reboots, and 3. Food is not good at all.

The flight was fine but no food available apart from snacks like Pringles and olives which was a problem for me as I hadn’t eaten anything that day. But the worst problem was BA left 24 suitcases in Heathrow as the flight was too full but didn’t tell anyone. So we waited for ages at Toulouse airport with no information and finally found out from the one member of staff in the baggage collection area who explained what had happened and apologised for no announcement being made but said that was their policy. Then BA contacted me today to say they have found my luggage and can deliver it to me on Tuesday - half way through my holiday!!!! So a friend has had to make a four hour round trip in his car to go and collect the luggage from the airport so we can get it today. A TOTAL SHAMBLES AND DISREGARD BY BA FOR THEIR PASSENGERS’ BEST INTERESTS.

Much much better than my previous times on British Airways the food was spot-on and the service was really genuine and attentive

Flight was delayed but my previous flight was as well so It worked to my advantage. This was my first time in first class. I don't think they ever stopped feeding us. The seating area was very spacious and comfortable. The attendants were wonderful, warm, friendly and very personable.

First time on BA but will fly with them from now on! Everything about the flight was superb!!!

Horrible experience. They broke the handle of my checked in suitcase and then refused pay for damages

We had a pretty good experience. Enjoyed both the flights. Crew was very good and helpful.

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