Find Cheap Flights from London to Madrid Barajas (LON - MAD)

Very low fare

Lot of stairs at stanstead to carry luggage

.. The yellow in the logo

Where to began?? The most unorganized company I've ever come across. They don't accept online checkin. They don't explain that you need to pay for an airport fee which is 45 euros in addition to the plane ticket which is crazy. Oh customer service... Ha ha ha ha. Just a mess. Never again with this airline, I'd rather pay extra and go with another airline.

Nothing

They made us miss our flight! Very rude and disorganized customer service.

over an hour late with poor communication. charged 3€ for a small bottle of water. ridiculous.

Nothing we booked because of flight time but was not worth it

They charge u extra for your carry on we were flying internationally which allows u 1 suitcase 1 carry on and a hand bag easy jet only allows I carry on charges for suit case and hand bag would not take ever again u have to pay for food too

I liked the flight crew, and the flight was very smooth.

I wish there wasn't a charge for luggage, or it would be better if check-in luggage was cheaper. I didn't try food or entertainment, but the flight was short so it wasn't really necessary.

Charged 100Ł due to public transit errors, rebooked, moved from line to line to receive boarding pass , nobody has right answers. You get what you pay for I guess

NOTHING

Everyone, EVERYTHING, horrible customer service!!!

I paid extra for priority boarding and, though I was one of the first 20 passengers on board, I was not allowed to put my bag in the overheard compartment. I was told to put both my purse (not a tiny one, mind you) and my carry on bag under the seat. And, because I had an isle seat, the space was smaller than average. So I had to fly cramped up. Because I'm not an EU citizen, I had to queue up as if to check in luggage to have a stamp placed on my boarding pass. Then another queue to board the plane because they don't bother to call by row or group number like most airlines. The boarding was chaotic. The seats are very uncomfortable. They don't even give you one small cup of water. You have to pay 3 euros for a bottle of water that would cost you 1 elsewhere. Finally, the landing was very hard and shook everyone about.

I bought a coffee just minutes before boarding and was told I could not take it on board and had to drink it all immediately, scolding hot and everything. When I walked onto the plane, I found a fellow passenger peacefully sipping her airport-bought brew with no sign of reprimand from the Ryanair staff. I only ask that the rules be applied to everybody or not at all.