Find Cheap Flights from Toronto Pearson Intl to London (YYZ - LON)

Gate area was cramped and a little chaotic

Comfortable seats and boarding was quick.

No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.

Snack wise you get pretzels and/or cookies which are both really good. They come around a couple of times for it.

Leg room is a bit tight as always but that's expected. For the entertainment system you have to bring your own device which is a little annoying but I was trying to sleep during the flight so it didn't affect me too much

honestly the best part of the flight was the doughnut from tim hortons that I ate before the flight. Westjet staff were kind and witty as always.

Flight spent an hour and a half doing nothing because of "ice on the runway" that could have been removed before the flight took off. Never expect westjet flights to be on time.

Average flight to get you where you want to go. That's it.

Rude air hostess. Very poor customer relations. Very poor.

Drinks trolley too slow, considering passengers on most European flights are paying for their drinks. Quick drinks trolley with the food trolley coming along behind would be much better, and a lot more happy passengers, One and a half hours,approx., from take-off when the food and drinks trolley, from the front, reached Row 10. Not good Willie!

You should board by seat numbers on European flights. Aisles too narrow on 320's (and equivalent), with passengers putting quite large carry-on luggage in the overhead lockers and slowing everything down plus discomfort to passengers already seated. Otherwise a very pleasant an enjoyable flight. when the doors closed.

The entertainment was good - lots of options The staff were helpful

Seating was very cramped, I am not a big person, neither was my neighbour, but we had to get very cosy rubbing arms at all moments of the flight. I had a seat support at my feet, so there was nowhere to put my briefcase under the seat in front of me. I needed an evening meal, but also needed to try to sleep, by the time the meal was served, we were half way into the flight with little time left to sleep. Please provide pillows on these flights, my back was very uncomfortable.

Modern and new plane

Very small seats that can't fit 1 adult. Not suitable for a long distance fligth.

airfare.com is truly awful, and I'll avoid using that service in future

The food

The crew was excellent, never heard a negative comment. Helpful and courteous. Flight was delayed from Amsterdam, but did not cause a problem with our connection at Iceland.

Very crowded and disorganized at Amsterdam. More of an issue with both airports lack of people capacity than Icelandair operations.

I like the route going through Reykjavik so that we can avoid New York and Chicago connections.

No food servedl

cheap(?)

everything - absolutely no frills

The food was good, the service was excellent, and we had achance to sleep.

Nothing

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

I liked the communication with the passengers. I also liked the movies available. The cabin had a decent amount of leg room for me, I'm an avg sized person I would say.

I didn't like the prices for food. A bit high for a baguette with just bread cheese and one slice of ham. It was very good but pricey. Also, boarding is disorganized. They call everyone at once, not by rows, so it gets congested FAST.

Flight delayed

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class