Pros: Flew Air Transat between Toronto and Rome. Relatively open flight and were allowed to changes seats after take off. Food was much better than your average airline. All employees were friendly and helpful (no disgruntled, self-entitled employees encountered). Being a hint over 6 foot tall, there was enough leg room in every seat. Great selection in the personal entertainment system (bring your headsets) and USB port for charging. Although there were many who were testing the carry on limit, there was plenty of room for my carry on. Be prepared to take shuttle from gate and board plane using stairs on the tarmac. Great first Air Transat experience and will fly with them again.
Cons: Not sure how comfortable a full flight or middle seat would be since the seating is 3-3-3. Elbow room may be a little uncomfortable and less leg room. I would go for the rear of the plane where the seating is 2-3-2 if available.
Since Air Transat uses a shuttle bust the gate, the gate closes 20 to 30 minutes before takeoff. I wish the Pre-boarding and gate-close-times were published instead of, or with, takeoff-time when booking ( I think you find out this info no earlier than boarding pass). It makes a difference in what time you plan to arrive at the airport and in my opinion, should be included in the travel time, not just time in the air. It felt like I booked a 9pm flight, but oh by the way, boarding starts at 8pm and we'll leave you behind if not here by 8:30. Important info for those of us booking last minute and/or a lesson for the next time.