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The entire experience from boarding to landing was amazing! The crew were very friendly. Will definitely be back.

The crew was very kind and made going to Hawaii relaxing and fun to look forward to! Thank you Southwest for a pleasant flight!

Southwest was greaat! The most expensive but the least upsetting for those we were flying to see.

Boarding was easy. The seats are small and fairly uncomfortable

The Southwest experience has definitely taken a dive from its early days. You can no longer deferentiate from other airlines. Air travel is too expensive. Southwest is no longer budget friendly. They have lost me as a loyal customer.

The wifi on the plane is great. The only issue that I have is that I prefer an aisle seat and on my trips this week, I was either in the middle or window. If we can work to secure aisle seating, I will be thrilled. Nice trip.

Great flight but super high price. Glad it was a business trip and not personal

Flight wasn’t even full, but too many carry-ons caused us to run out of bin space. New bag fee has folks who would usually check their bags carrying on. Watching Southwest morph into Spirit/Frontier is so sad to watch

It was a perfect flight in all aspects! Both legs!

The plane arrived 25 minutes late, and the Wi-Fi was slower than it usually is.

Gate agent and flight attendants were efficient, but more stern than warm.

Great quik boarding, friendly gate agent and crew. Let early

The wifi was barely operable. just enough to charge me, not enough to be useful. I wasted 2 hours of time I could have been working. So now, I' have two hours of work this weekend to catch up on thanks to Delta's crappy technology. Plus I'm out the money!

It’s a 3 hour flight with no entertainment and no WiFi due to Delta using old planes on this route and food is cold. Today we were told no potable water on the flight to even make coffee or tea. Ridiculous service in this direct route for business travelers and non business travelers

Audio Visual Equipment lacking content and features. No connection ability for noise cancellation pods

Delta is getting worst by the minute. Where this was at one point my only go to airline, it has become like a budget airline

Even though we arrived early and checked in, for some unexplained reason, our bags were removed from the plane and put on the next flight. It took over 12 hours after arriving to get our bags.

Long story short, it was one of the better flight experiences I've had in some time when compared with other airlines.

Smaller plane for a longer flight than my first one. Doesn’t make sense.

Good breakfast granola bar good crew seamless flight and baggage transfer we’ll done!

Terrible. Delayed my family flight for several hours affecting family plans

Flight was delayed and then my second leg was completely canceled. Had to get a refund

When I wanted to check in 3 hours prior to boarding time, the employees mentioned “a little over an hour delay” so I waited for an hour then I went to go look for food in the terminal and most people from that flight were in the same area looking for food. Finally I decided after food to check to see if it’s anytime closer and now it’s 2 mins until boarding closes?! What are you kidding me? I didn’t receive anything via sms about boarding now nor via email or on the intercom. I luckily made it through, barely, and then there’s no room for my carry on mind you I’m in the very first row so I had to place my purse in one further row back and my carry on sections down. Not sure who pays for better seats to get your stuff placed all over the plane but that was the worst experience I’ve ever had flying with anyone.

baggage clamed had to wait over a hour and half for all people on my flight it was terrible

My flight was canceled I was promised a reginf still not received.

It was a short flight so no food or entertainment….

Frontier had yet another flight cancellation. Have never made a complete round trip with this airline without at least one leg getting cancelled. Miserable flights - dirty, uncomfortable planes that apparently always have issues since I've had multiple delays and cancellations with them.

They changed the timing , first delayed by 4 hours then went back to 40 mins late, we had to run back to airport to not miss our flight. This is ridiculous

I didn't like anything about the flight It was my first time and definitely my last time boarding a frontier flight. Their counter agents need training and they need to learn to communicate regularly and respectfully

Flight was delayed for more than 3 hours, crew at ONT airport was rude, and when we got to DFW the airplane had an issue landing, we had to be taxied to the terminal, and the luggage was hold until the next day.