The "gestapo" lady with a bad attitude who hustles you over to "measure" your carry on bag size ... can't believe JetBlue spends all that extra personnel for this ... only began that since they went to "tiered" price system ... really should do away with it
Very courteous front desk and gate attendants, knowledgeable, efficient, Good entertainment, nice free snacks and soda. Very considerate for passengers with special needs requested.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
Southwest flight attendants are the ABSOLUTE BEST! Always friendly, professional, and taking that extra step to make sure everyone is safe, happy, and getting to their destination in style. I have HAD to fly on other airlines recently, and the service and price of Southwest is the only airline worth my time.
The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.
Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."
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