Pros: "Delta is doing a great job keeping everything calm and clean during this pandemic!"
Cons: "For options none. No drink carts at all. Had coffee once after I asked. Poor quality entertainment. Just a huge waste of money."
Pros: "It’s nice to be in a plane fitted with modern conveniences. Great entertainment options."
Cons: "I didn’t have a window at all. The staff didn’t offer any snacks to us. My bag was the only one that didn’t make it while I had a plenty long layover."
Pros: "The crew was communicative and courteous."
Cons: "There was a flight delay in LAX due to a maintenance issue. The captain and crew informed us before we boarded the plane which was excellent. However, they could not figure out what was wrong with the planed and delayed the boarding for another 3 hours, putting our 1900 departure time to 2100."
Cons: "The flight is operated by Air France and I would have preferred Delta. It was extremely cramped but the food was excellent and it was on time"
Pros: "Love the fact that the head rests move to support your head better."
Cons: "The boarding process at LAX was awful. I’m sure the horrible shuttle wait and transfer from terminal to terminal is the airport’s fault, but the airline did not do anywhere near enough to inform passengers of what was in store. It was confusing and annoying."
Cons: "Delta delayed the flight from LAX to SLC, which subsequently made me miss the connecting flight from SLC to ORD. Completely unacceptable"
Pros: "We boarded close to on time, no hassles. Allowed my husband and me (retired military) to board early, thank you."
Cons: "LAX security is awful. We never left the airport (arrived LAX from Sydney AU) yet were forced thru security again. Had to remove shoes, was scanned and "frisked" by TSA to get to Denver. To go to Australia, Denver TSA waived the removal of shoes, skipped the scan for the metal detector and no one touched me, ditto for LAX on the trip to Sydney. Where's the uniformity or standards for TSA?? Why did I have to be subjected to this garbage on the way home?? This is why I despise flying. It makes no sense to me. This ruined what was a great vacation."
Pros: "The airline staff ladies were so wonderful. They were super friendly, efficient, thorough, assited the elderly on the flight, and continuously cleaned the cabin. they helped people organize the bags in overhead ducts and always had a smile. They should be the standard for service on all flights. Excellent job."
Pros: "The staff was amazingly friendly and always smiling. It was. quick flight to Denver from LA but was overall pleasant."
Pros: "The crew members were friendly."
Cons: "The seats are not very comfortable and the flight was very bumpy"
Pros: "I really like the flight attendant. He was funny and made the whole crowd laugh. Plus, the ride was smooth so no issues there."
Cons: "The slow ticket machine :("
Pros: "We were sitting 200 feet away from the gate and did not hear any announcements. About 10 of us miss the flight"
Pros: "The crew was attentive, professional, kind, and capable."
Cons: "I purchased two snacks (cheese and nuts) and both were very stale and of very poor quality. Also, our plane was 1 hour late to depart."
Pros: "Quick. Cheap. Great customer service. Much better than those privileged pricks offer. That and spirit sent me a $50 voucher for the delay. That is top notch good business."
Cons: "Got delayed 3 hours."
Cons: "It's not that I didn't like it. They just don't offer food and entertainment."
Cons: "Missed a flight due to early departure No blankets All other flights late"
Pros: "Spirit airlines is a joke..... from customer service, flightbatt attendants to multiple delays. Never again!!!!"
Pros: "It was great everything on time and the fare was not that expensive"