We got checked in quickly unlike the first time we flew VirginAustralia when it took two hours to get through the checkin line and checked in. For that flight we would have missed the flight if it had been on time.
The boarding and flight staff were very good. Noticing that we had young children, we boarded early. Pity the staff didn't notice this on the outbound flight. Adult food was good. Entertainment was good with a great variety. Leg room was pretty good in row 72 lower deck economy.
There should be a TASER available to deal with idiots behind you who kick your seat for the ENTIRE flight. Kids meals should NOT be the same as adults meals. A 5 year old will usually find it difficult to enjoy or eat sausage, wet hash brown and rubbery scrambled eggs.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
Disorganized boarding. Had to disembark due to light malfunction. 6 hours later we took off. I had paid extra to depart in that early flight, Virgin only gave us an $8 voucher- $8 doesn't go very far in an airport restaurant. Issue should have been fixed before passengers boarded. First time flying with them and am pretty disappointed. However, am happy they didn't crash us. I guess that's what really matters. Excellent cabin crew, they all went the extra mile during the entire debacle.
Rude fight crew. No help at all. Asked for water bottle 5 hours into a 15 hour flight and was told "We dont have any more bottles" Had to use old water bottle to fill up water every few hours.
No... "excuse me" or "pardon me" when the crew walks by. Smiles are missing totally except for one flight attendant.
Even thought the plane was a Airbus 380... seats were still tight.
Qantas is kindergarten compared to Emirates AIrline..
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