Pros: "The seats were very comfortable even though legroom was limited in the basic cabin."
Cons: "Delta delayed the flight from LAX to SLC, which subsequently made me miss the connecting flight from SLC to ORD. Completely unacceptable"
Pros: "best meal ive had in so long service was great the captain anniuncements were clear and detailed"
Pros: "Overall, flight was great."
Cons: "The couple next to me were a little on the plus size. A little tight for my flight. But I was ok"
Pros: "Everything clicked from the start"
Cons: "This flight always arrived 25-30 minutes early...why cant delta post the correct arrival times?? My first class priority boxes did not come off first but near last and wet!? Bad handling but at least within the 20 minutes!"
Pros: "I did not like nothing"
Cons: "Custom took for ever they only had 2 agents working and I Missed my fight to nyc"
Cons: "Sat on the runway for over an hour to get the gate. Unacceptable."
Cons: "Double booking and payment of flight. Dropped flight bookings. Not a good trip"
Pros: "comfortable seats in comf+ but no pillow or blanket for 4 hr red eye? Come on delta"
Cons: "Gate agent was the worst in two years..never smiled, never thanked anyone and didnt call me by name or recognize my diamond status. Boarding was a fiasco with the pillars in too small of a gate. FA had too much coffee they kept main babin lights on way too long and kept loudly asking if anyone wanted extra drinks snacks....this is a redeye, people want to sleep!!"
Pros: "The attendant was most helpful. Because the flight was not full, she allowed us to sit in the exit row, window and aisle, with no one between. I'm a tall person, so the extra leg room was deeply appreciated. I give her and the airline high marks."
Had to cancel flight as it was delayed by 12 hours
Pros: "Crew was good but baggage claim took forever. The seating was not well arranged. The seats were very uncomfortable. The weight limit of the bags were unreasonable"
Cons: "Better seats could be better"
Pros: "The crew was amazing, super helpful, very friendly and understanding when it came to social distancing."
Cons: "The seats are not the most comfortable, but the price is right."
Cons: "Alligient air is an excellent economy airline that flies non-stop to smaller cities."
Pros: "The plane was clean and crew was very friendly."
Cons: "Delayed departure with no explanation. Other passengers clogged up the overhead bins with small bags, purses and containers of to-go food. Causing me to place my carry on in an overhead bin multiple aisles behind my seat which made for a cluster trying to board and de board."
Pros: "Price of ticket. Crew was efficient."
Cons: "Baggage limitations are not clear: especially when the ticket says no carryon luggage. What they mean is anything that fits under your seat and is under 20 lbs is OK. Seat did not recline. Leg room was poor."
Pros: "the crew was very welcoming. and the boarding process was fast."
Cons: "the seats are not comfortable. however I can understand because of the price."
Pros: "Nothing. It is a cheap airline and it shows. It is the worst airline I have ever flown."
Cons: "The crew was okay but it must be depressing to work for a company where you cannot get a glass of water without paying for it. I had never flown allegiant and was not prepared for paying $50 for my carry on bag."
Pros: "The flight attendants, the space on the plane, the prompt departure and arrival!"
Cons: "Media has not been reflective of my great experience."
Pros: "To be honest nothing"
Cons: "Missed flight any no one was willing to help us pure BS"
Cons: "There are too many announcements on the screen before you can start watching entertainment. It takes about 15 minutes."
Pros: "Clean plane, fast boarding process."
Cons: "No power to charge a device. This really is unacceptable in today’s world."
Cons: "Cabin was freezing cold. Flight on time. No major issuess"
Cons: "Even though we pay exorbinant prices: The poorest selection of non-meat vegetarian food."
Cons: "There was no entertainment at all, and pretzels are gross"
Cons: "inflight entertainment wasn't working on my seat only which made my 6 hour flight seem even longer :("
Pros: "A 2 hr delay after boarding with precious little communication from the crew."
Cons: "Flight was delayed an hour. Poor communication with passengers during the process."
Pros: "On time arrival"
Cons: "No movie screens, no video screens, no charging options, no blankets, no pillows, no fun."
Pros: "seat was comfortable. flight almost on time food was poor"
Cons: "food was poor"
Cons: "The seats were narrow and cramped. The entertainment system only worked on the UA app. No one informed us that the app was required until we were aboard and it was too late to download and install the app. Flight attendants did not seem happy. Baggage return was delayed."
Pros: "Meals were good, good service, complimentary food and drink at good intervals"
Cons: "Booked a cheap flight but United wouldn't allow us to carry on our federally regulated carry on bags because we bought an economy class ticket. Made our flight expensive and will try and avoid United in our future flight plans"
Pros: "Overall the flight process was fine."
Cons: "Kayak is not transparent enough about highlighting which flights are low cost flights during purchasing. I thought I was purchasing a regular fare where I could bring a normal carry-on onto the flight, but this was a low cost flight and I had to check my bag. This information was not disclosed until after payment, and I believe this is dishonest on the part of Kayak. Kayak needs to be much more upfront about the details of the flights so that we passengers can select flights according to their needs. I felt deceived by the fare and would have purchased a different flight if I would have known ahead of time."
Pros: "-Blue lighting and head space makes the plane feel more open. -Staff was patient considering the unfair backlash they were getting for the recent abuse of a United passenger. -Seats were well cushioned. -I arrived home to my family alive, unhurt, and safe."
Cons: "-2 hour delay (especially after I arrived 2 hours early) is unacceptable. -Overhead bins too low over our seats. We can't stand up straight at our seats making it very difficulty to get in and out of our seats. -Couldn't access entertainment on my Mac laptop. -Bathroom closets are too small. Floors in the bathroom were consistently wet because the sink is too small for people to wash their hands. -Two bathrooms for the majority of the passengers on the plane is just not enough and you know it. It's pretty uncivilized. It creates a line at the back of the plane covering at least 5 rows. Then, your aisles are too narrow. So we have to rub our bodies up against each other to let people squeeze through. -I think you guys could do better than one tiny bag of pretzel mix for a 5 hour flight. -Let's get upper management flying in economy across the country and see what they would change."
Cons: "They (united airlines) put my wife's luggage in the wrong flight and we are still waiting for it to arrive. It's already been 8 hrs since we landed and every time we call them, they're telling us it's scanned in a different city. Now she is without clothes and her necessities."
Pros: "There was a nice selection of entertainment"
Cons: "The plane was not comfortable at all for an International flight. United should invest in bigger planes for flights over 6 hours. I could hardly sleep since the seats were so uncomfortable. Further, I was unable to get up and move around as much as I had on other international flights. There was no room on this plane to walk around and stretch. The food was mediocre. Quantas, Air China and Japan Airlines have much better meals."
Pros: "The crew was very attentive. They offered refreshments when we needed."
Pros: "Everything went well with United at LAX. Baggage check-in and boarding were very easy. Interesting and fun entertainment options made the flight go extremely fast. Crew was very polite and accommodating."
Cons: "Leg room seems to be getting smaller and smaller in economy class; could barely move in my window seat."
Cons: "I was flying with 3 others and my screen didn't worked at all and 1 earphone port didn't worked from the other guys and when we asked the flight attendants what she can do she answered that she can't do anything"
Cons: "Spirit airlines is a joke. The seats are very uncomfortable, and they do not recline. Torturous."
Pros: "That the flight was over"
Cons: "Had to pay for flight, tiny sardine seat, water and people on flight were in a huge hurry to exit plane at gate, hardly waiting for row by row polite deplaning. At least I had an assigned seat! Baggage took a long time to arrive. The crowd on flight were very loud - awkward personal conversations. Crew were good."
Pros: "I remember I used to fly with spirit and they were the worst airline. I can tell now they have changed a lot and they have improved in all ways. No delays"
Cons: "They should at least have water for the passengers. But in overall it was a pretty comfy flight."
Pros: "Bording was fine"
Cons: "Horrible costomer service, nobody knew there job. Never flying spirit again"
Pros: "Had a row to my self. Comfortable."
Cons: "The cost of checking bags and having to pay for a seat. I thought when you purchased an airline ticket it included a seat. Imagine my surprise when I had to pay for a seat."
Pros: "Crew was friendly."
Cons: "Late 4.5hrs, several false "we're boarding now". No communication of what the issue was. No in-flight service, even a soda wasn't free. Never again."
Cons: "The baggage "stuff" is so confusing. Really, charging for carry ons, come on that is crazy. It is presented in poor fashion."
Pros: "Seats are the most uncomfortable I've ever experienced. Maybe acceptable for short flight, but more than 2 hours never again."
Pros: "Horrible airlines. Worst experience I have ever had flying. Terrible Costumer Service. Hidden costs everywhere. I will aggressively spread the word for people to not use this airline."
Pros: "Attendants were very polite and funny!"
Cons: "Delay on runway, in-flight transit was faster overall. Same or earlier arrival. No complaint."