Daily cleaning, installation of cabin HEPA filters on flights from Los Angeles to Shenzhen
Shenzhen Airlines and Air China have all waived their change and cancellation fees on flights from Los Angeles to Shenzhen. Confirm policies on booking site.
China has restricted entry and transit to all travelers except Chinese nationals, Hong Kong, Macau, or Taiwan passport holders, and travelers with diplomatic, service, courtesy, or C visas, or visas issued after March 28, 2020.
China has suspended all direct flights from the UK.
Foreign nationals with residence permit with the purpose of work, personal matter and reunion can re-enter China. Holders of expired residence permits can apply for a new one.
Foreign nationals coming to the mainland of China for necessary economic, trade, scientific or technological activities, or out of emergency humanitarian needs may apply for visas at Chinese embassies or consulates.
Foreign nationals must complete a "Health Declaration Form" and present upon arrival.
Chinese nationals arriving from Afghanistan, Albania, Algeria, Andorra, Angola, Armenia, Australia, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Central African Rep., Chad, Colombia, Republic of the Congo, Democratic Republic of the Congo, Costa Rica, Cote d'Ivoire, Cuba, Cyprus, Djibouti, Dominican Republic, Ecuador, Equatorial Guinea, Eritrea, Estonia, Eswatini (Swaziland), Gabon, Gambia, Georgia, Ghana, Grenada, Guinea, Guinea-Bissau, Hungary, Iran, Israel, Japan, South Korea, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malawi, Maldives, Mali, Malta, Mauritania, Moldova, Mongolia, Morocco, Mozambique, Niger, Nigeria, North Macedonia, Oman, Palestine, Panama, Peru, Poland, Portugal, Qatar, Romania, Rwanda, Sao Tome and Principe, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Somalia, South Sudan, Sri Lanka, St. Vincent and the Grenadines, Sudan, Suriname, Tajikistan, Tanzania, Timor-Leste, Togo, Tunisia, Uganda, Ukraine, Uruguay, Uzbekistan, Vietnam or Zambia must have a green QR code with a must declare their health status for 14 days in the WeChat app "FANG YI JIAN KANG MA GUO JI BAN". A green QR code generated from the program must be presented before departure. Chinese nationals arriving from the following countries will need a COVID-19 nucleic acid test result issued within 3 days prior to departure to generate this code.
Foreign nationals arriving from the abovementioned countries must have a Health Declaration Form issued by a Chinese embassy or consulate. The form can be obtained with a medical certificate with a negative Coronavirus (COVID-19) nucleic acid test result issued at most 3 days before departure
Travelers arriving from Taiwan must have a medical certificate with a negative COVID-19 nucleic acid test result issued at most 72 hours before departure.
Travelers arriving from Argentina, Austria, Belgium, Brazil, Canada, Chile, Czech Republic, Denmark, Egypt, Ethiopia, Finland, France, Germany, Greece, Iceland, India, Indonesia, Iraq, Ireland, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Malaysia, Mauritius, Mexico, Namibia, Nepal, Netherlands, New Zealand, Norway, Pakistan, Philippines, Russia, Saudi Arabia, South Africa, Spain, Syria, Switzerland, Thailand, Turkey, UAE, UK, US or Zimbabwe must have a green QR code with a must declare their health status for 14 days in the WeChat app "FANG YI JIAN KANG MA GUO JI BAN". A green QR code generated from the program must be presented before departure. Travelers arriving from the following countries will need a COVID-19 nucleic acid test result issued within 48 hours and a negative IgM anti-body test result issued at most 48 hours prior departure prior to departure to generate this code. Travelers not arriving directly in China must repeat both tests in the transit countries and obtain a new Health Declaration Form in each transit country.
Foreign nationals arriving from the abovementioned countries must have a Health Declaration Form issued by a Chinese embassy or consulate. The form can be obtained with a negative Coronavirus (COVID-19) nucleic acid test result issued at most 48 hours before departure and a negative IgM anti-body test result issued at most 48 hours before departure. Travelers not arriving directly in China must repeat both tests in the transit countries and obtain a new Health Declaration Form in each transit country.
Travelers arriving at Beijing (PEK), Guangzhou (CAN), Shanghai Hongqiao (SHA), Shanghai Pudong (PVG), Shenzhen (SZX) or Xiamen (XMN) are subject to medical screening and quarantine for 14 days.
Airline crew with a layover at the above airports must undergo NAT inside the passenger terminal, then self-isolate at their hotel temporarily before acquiring the NAT results.
There are currently 487 active cases of COVID-19 diagnosed in CN and 4,846 deaths as of Jun 9 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
An average nonstop flight takes 21h 45m, covering a distance of 7236 miles.
There are 2 (nonstop) flights between Los Angeles and Shenzhen per week, averaging 0 per day.
In the past 3 days, the cheapest one-way tickets to Shenzhen from Los Angeles were found on Multiple Airlines ($591) and Air Canada ($713), and the lowest round-trip tickets have been found on Multiple Airlines ($953) and Air Canada ($1,288).
Air China flies once weekly (Tuesday), Shenzhen Airlines flies once weekly (Tuesday).
From Los Angeles to Shenzhen, Tuesday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Shenzhen back to Los Angeles , the best deals are generally found on Wednesday, with Tuesday being the most expensive.
When flying out of Los Angeles you will be using Los Angeles, often referred to as Los Angeles Airport. You will be landing at Shenzhen, also known as Shenzhen Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Los Angeles to Shenzhen.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Shenzhen from Los Angeles is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Shenzhen with an airline and back to Los Angeles with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Shenzhen from Los Angeles up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The diabetic meals"
Cons: "Headphones and more snacks."
Cons: "Crew was fantastic. Very attentive to passengers’ needs. From check in to baggage claim, China Airlines was fantastic. When many passengers needed to board aconnecting flight in Taipei to Bangkok with very little time, crew members shepherded all of us through the tram and security right to boarding. It was fantastic. China Airlines is my “go to” company for any routes on my travels they provide in the future. Thank you China Airlines!!!"
Pros: "Vegan meal was okay. Check in swift and good. Too crowded. Seats too tight."
Cons: "Hard to ask for more spacious seating but I will."
Pros: "Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result."
Cons: "Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride."
Pros: "All ran on time. Crew okay"
Cons: "Seat uncomfortable. Food awful. For such a long trip-impossible to be comfortable in economy."
Cons: "Dinner served 1130 pm breakfast after 12 hrs peanut snack."
Pros: "I got some sleep. Crew was pleasant. Plane is pretty and clean."
Cons: "Old men on both sides of me ... not the best conversationalists."
Pros: "Check-in counter - staff was corteous"
Cons: "Flight was cancelled, air line did not offer any food nor hotel accommodation. We were rebooked to a different carrier, departed 13 hours later."
Cons: "no place to put pillow/blanket while eating"
Pros: "Better service and food than recent USA experience China Airlines at LAX had me sign a statement that I knew I may be denied entry to destination Indonesia, as told required exit ticket which did not have...was not asked anything at indo immigration, customs, etc a breeze"
Cons: "Too small seats I believe Kayak info was China Airlines allowed 55 lbs checked - China Airlines site says 50....so May be important to travelers to do their own verifications..."
Pros: "Nice attention to details like water periodically during flight and warm towels before our meal."
Cons: "The food was only okay. I ordered a special meal and it was bland with mushy veggies and unhealthy looking salads. I’m picky so I may get be a bit more judgemental."
Pros: "Great service"
Cons: "Nothing. Everything was awesome."
Pros: "cheap ticket buf it comes with a cost-- a seat on the end rear section of the plane!"
Cons: "the cheap ticket that you reserved on line puts you at the tail portion of the plane where you will have to endure a 14 hours of turbulence. food is not impressive! the plane left lax so late that we have to run to our connecting gate in taipei!"
Pros: "Pleasant flight attendants, great attentiveness. Clean planes."
Cons: "Seat cushions were VERY hard."
Pros: "Overall, it wasn't a bad experience but it wasn't fantastic."
Cons: "The crew barely smiled."
Cons: "No choice for seats. The assigned seats was in the middle of four chairs. The alternative option was the same, but in different row. (Not sure if these kind of seats leave it to Kayak, or other travel company)."
Pros: "Food was pretty good (for airplane food), staff was friendly and made sure everyone was comfortable"
Pros: "The food, service, and seats were all great in economy. I typically fly UA and China Airline's entertainment system and seat comfort are definitely on par on this 777 when compared to UA's 787."
Cons: "I didn't like that we didn't have a free row since our flight was packed - but that's not really much of a negative."
Pros: "Not much"
Cons: "Less leg room than other airlines, food is not as good as other airlines. If only the seats could be more comfortable."
Pros: "I fly to South East Asia quote often and have tried a a few airlines. China Airlines has been the most consistent in all aspects. On time, ease of flying, on board entertainment. I will continue to look to use this Airline in the future."
Cons: "The food could be better. Maybe offer an American choice?"
Cons: "One of the crew members was a little rude. I was sleeping and was forced to wake up and pull my seat back all the way forward so the person behind me could eat."
Pros: "Service on the ground and in the air was efficient, if somewhat cool and uninterested. (The exception was at checkin counter where the service was great.) options for entertainment were great. Food was decent, legroom was decent, plane was older but still decent...."
Cons: "The entire plane's group of passengers seemed to be lined up at the boarding gate - no explanation why, but they were checking ID's. Then the line just moved into the plane. I prefer boarding by rows, especially when traveling with my young son. Air crew seemed pretty uninterested in anything beyond the basic requirements of the job."
Pros: "Chair comfort (but no location) , food and partially the crew."
Cons: "Terrible procedure of getting the BORDING pass. I had to walk very long distance from arrival to gate 155 to find a CIA desk to get my boarding pass. The worst seat on the plane was assigned to me and CiA procedure didn't give me any chance for a normal seat. I had the bad chance to be served by a HIPER team of two flight attendants that rised my blood pressure. Their egarness to be productive and their rush were NOT justified, especially on such a long flight; low professionalizm."
Cons: "General good!"
Pros: "The inflight entertainment was okay. Changing planes in Taipei was enlivened by their funky themed lounges."
Cons: "The first meal was horrible. Things improved somewhat after that but it made a lasting impression."
Pros: "Nice crew, decent food"
Cons: "Very narrow seats, sitting between two mothers with crying infants"
Pros: "Service and flight was mediocre and flight time was longer than I thought."
Cons: "Economy chair doesn't recline at all. It was a minial space compare other airline's international flight."
Pros: "Airplanes are fairly new. Everything seemed fairly clean. Movie choices were good. The staff was really accommodating and friendly."
Cons: "Narrow seats in Economy. With every move, I had to be careful not to disturb the person next to me. I am a fairly skinny guy. This was quite challenging when I tried to eat. It was too easy to trigger the flight-attendant call button by accident with the touch screen. The icon is not really obvious and it is close to the screen on and off icon."
Pros: "I am a vegetarian and they didnt have any options. Whatever options the crew could find, they said it was vegetarian but i dont think it was. The crew didnt understand english and couldnt speak english at all. Come-on you are operating an international airlines. The check in took good TWO hours- never have seen this delay in check in."
Pros: "I had to make an emergency trip back home ASAP, and China Airlines had the best schedule. It was my first time flying with them, and I was not sure what to expect. Some quick research about safety and traveler experiences - indicated it would be a reasonably safe and comfortable flight. It was - good seats, smooth takeoff and landing, diligent attendants, and meal service was decent (for example - on par with KLM, better presentation than Air India, not as good as Qatar or ANA). I would consider flying with them again."
Cons: "Lunch meal was a rice/chicken/vegetable/thick sauce micture. Decent, but I was a bit put-off by the soupy rice. Perhaps because I had the congee for the breakfast meal, and had had enough of rice porridge texture."
Cons: "Comfort was horrible! We were cramped in like sardines there was absolutely no room! To walk to rest for 13 hour flight. Crew is stiff a feels like they're paid to smile."
Pros: "Flight attendants was prompt and courteous."
Cons: "Food was okay."
Pros: "The flight in Premium Economy is a good experience, worth the price of the ticket. I am accustomed to very long flights between Southeast Asia and Europe: this one compares favorably."
Cons: "Nothing wrong with the flight. Being a frequent flier I used the very short line in LAX to get my boarding pass. All other passengers were queuing up a very, very, long line. Since every single passenger has to go through a face to face session with a physical person, CI should really have more personnel available at LAX for the check-in procedures. The business lounge, provided by Korean Airlines, is a big disappointment. Food not worth mentioning. Going through security at TPE for passengers in transit there is no short line. The only line is very, very long, although quick enough. The facility for this procedure should also be renewed."
Pros: "One of the beat flying experiences ever. China Airlines does cust at a high level"
Cons: "Nothing to report bad"
Pros: "The flight I was on was leaving at 1:45AM. It took about 15-20 minutes to check in our bags and there were about 75 people ahead of us. We didn't wait at all for TSA, just walked up and there was absolutely no line. The China airlines staff was very nice and helpful. Also, there were screens on the headrest in front of us and they had new tv shows, music and movies all for free and they even provided earphones."
Cons: "The seats could have been a little more comfortable but it wasn't unbearable."
Pros: "Staff was good & food was always on time."
Cons: "I didn't like how the flight felt too congested. Especially on a 13hr flight. There was no self checking in or online check-in available so I had to wait in a long line to check-in. The most negative part about this flight is the 10hr delay in Taiwan. Sleeping in the airport for 10hrs isn't easy and fun especially after a 13hr flight. Overall, not a good experience as I hoped it would be."
Pros: "Entertainment system and the interior of the plane cabin."
Cons: "Crammed seats and how one female flight attendant yelled at a passenger out of impatience."
Pros: "On time, friendly people, airplane not too crowded, vegetarian food was good, luggage unloaded quickly so little waiting upon arrival in Taiwan."
Cons: "Carry on luggage weighed 9 Kg and they told me I had to remove some things. Suitcase was standard carry-on size, fit well into the display frame. I had plenty of room in the two checked in bags but they had already been processed and moved out on the conveyer belt. Never heard of such as small allowance for carry-on luggage, at least on Delta, United and the other airlines I generally fly. My impression was that this rule was not much enforced since I saw many carry-on bags bigger than mine and judging by the effort I saw when people put them overhead, they likely were heavier than mine."
Pros: "Good crew"
Cons: "No customer service people to talk to about seating. No one ever answer the telephone"
Pros: "All good"
Cons: "All good"
Pros: "The attendants were very good on the flight and they made it worthwhile to fly there..."
Cons: "The customer service guy was not professional at all...also he was very back stabbing in his dealing with the requests...cause there were many open seats in premium economy and he claimed there were none...very bad attitude..."
Cons: "Crew was not friendly, very little patience. Overall just the way they served us as passages. Had better crew service in other flights"
Cons: "Something must be done about how far a person can recline their seats. I'm a '6 with long legs, the flight to Taipei was 13 hours. The guy in front of me reclined his seat all the way down. Flight crew was helpless."
Pros: "Like the staff on board. Very nice."
Cons: "Too hot! No individual air vents!! Need that on those planes. Also could have had better leg room Could have been nice to upgrade to economy plus even at the last minute Line at boarding was horrible. Very long and 2hr wait. Almost missed plane trying to get to security even after showing up 2 hrs before flight"
Pros: "The food was pretty good , I sat in premium economy, a far better enjoyable ride to regular economy so paying the a few extra hundred bucks help make a long flight tolerable. Oh yea the plane was nice it was the Airbus 300-777 I believe, also this was my first time flying with China Airline and overall it was a good experience ."
Cons: "The stewardess' could of been a bit nicer and a little more attentive . They were just a few screws shy of being robots not the whole crew but most of them from what I've seen. If you didn't speak chinese it was hard to understand the announcements over the intercom from most of the crew in english, but hey what do you expect it's a chinese airliner. Other than that it was a decent ride."
Pros: "Seat, service, entertainment."
Pros: "Not much"
Cons: "Seating is fit only for the wee people"
Cons: "The attendants could have been more hospitable"
Cons: "2,5 hours delayed. Econ seats are tiny with zero legroom."
Pros: "Fair space"
Cons: "Head steward with an attitude"
Pros: "Not much, plane was full and felt like a sardine even after paying extra for more room"
Cons: "Air Canada is trying to grab every nickel it can wring out of flyers"
Pros: "Ease of flying right from and to home"
Cons: "Mostly everything"
Cons: "Plane delayed 1 hour and a half. No compensation."
Pros: "Great service"
Cons: "Zone 5 boarding even after I had pre checked in online."
Pros: "Friendly staff. Clean plane."
Pros: "That they give you ear phones"
Cons: "Delay 1 hour"
Pros: "good services ."
Cons: "evry thimg on time"
Cons: "No TV"
Cons: "We had a 5 hour delayed flight. We received no notification that our flight would be delayed so we were stuck waiting on the airport for 5 hours, which forced us to cancel evening plans with friends that night because the flight landed in Vancouver at 3am the next morning and we didn't get to our Airbnb until around 4-5am. The crew seemed disorganized."
Cons: "Arrived 1 hr 15 min late."
Cons: "Baggage hasn't arrived after 45 minutes"
Cons: "Your worst nightmare. Lost my luggage and 24 hours can't even tell me where it is. Complete incompetence."
Cons: "My experience with red-eye flights is that the lights go off, the crew disappears and everyone tries desperately to get some sleep. Not so with these guys - lights on and crew regularly pushing the drinks cart down the aisle. And a lack of free snacks as well (not even pretzels??)."
Pros: "The comfort was much better than I expected from an airbus a320 and even though the in seat system was slow it was nice that there was option on a short regional flight."
Cons: "It would be nice if there was at least a snack boarding was a little chaotic. They should use the PA system."
Pros: "Email notifications for checking in and delayed"
Cons: "The flight was delayed. Not enough space for over head compartment."
Cons: "The landing"
Pros: "We were already delayed by alot"
Pros: "Absolutely nothing."
Cons: "1. Boarding arrangement was very poor. 2. No zone number on our boarding passes. Although we were seated in seats 22,23, we were automatically pushed to zone 5 and forced to board last. 3. My wife and I were assigned two middle seats in two separate rows. 4. We were forced to check in our cabin baggage saying that there was lack of overhead space, but when we boarded among last passengers, there were a number of empty overhead bins. We could easily have saved 45 minutes in Toronto airport without having to wait for our bags."
Pros: "Quick fast and no bother"
Cons: "Nothing at all."
Cons: "Losing my bag, someone took it by mistake, but all turned out well."
Cons: "Delayed as usual for AC"
Cons: "Food in terminal 2 closes early - should stay open later since many flights are still leaving."
Cons: "Lavatories didn't flash properly. No tap water"
Pros: "None I like"
Cons: "Crew - no one onboard seemed happy, didn't see anyone smile at all, not a happy place. Food - tasteless, for the only meal they offered transatlantic flight was total thumbs down."
Pros: "Your service was good."
Cons: "The outcome was not. They would not allow me to board the plane b/c I didn't have a valid passport. I grew up in Canada & over the years have crossed the border in both directions & never needed a passport. Could you be more diligent in letting people know this."
Cons: "It is unacceptable for a big airline company not to include any complimentary meal for a five hour flight. Even low coast companies include the meals. First time I see that."
Pros: "Yes, I like it"
Cons: "We could not book for large group, so we have to separate"
Pros: "Modern plane, space, good service"
Cons: "The pasta was not good and the piece of sugary bread for breakfast was also not good."
Pros: "It was a safe landing"
Cons: "The flight was late The movies are not current There wasn't even a bag of peanuts Basically no service from the flight attendents"
Pros: "It was average with everything."
Pros: "Smiley and kind crew. Smooth take off and landing in both ways. Clean and organized craft. Being on time. Could not be better. Thank you Air Canada"
Cons: "I am disappointed that all air lines cut the meals"
Cons: "Child behind me kicking seat entire time!!!"
Pros: "service staff were nice"
Cons: "didn't like that bags cost USD25 extra. USD10 should be the cost."
Pros: "It was good!"
Pros: "I got a larger than normal seat,"
Cons: "The idiots lost my luggage, and it took two full days and about 20 phone calls to get it back."
Cons: "the egg sandwich had a really bad sauce on it."
Pros: "Never flown "air canada", was a bit apprehensive. But I was very much happy & pleasantly surprised!"
Pros: "On time"
Cons: "Food , uncomfortable ,"
Pros: "On time, excellent flight."
Cons: "There was only a very limited choice of movies to select from."
Pros: "The boarding ran smoothly and the employees were very nice and helpful."
Cons: "On this flight you had to have an iPad or iPhone to enjoy the entertainment, and I had neither."
Pros: "on time, friendly service"
Cons: "cannot think of anything"
Cons: "WiFi and entertainment"
Pros: "The crew was adequate."
Cons: "The airplane was old and dirty."
Pros: "I booked my business flight through kayak, but looks like kayak is using Flyus.com who’s has a nasty customer service. Even requesting meals cost money. Air China can’t do anything with my flight and are sending me to the kayak.com. I will never again book through kayak and will be reporting this"
Cons: "Don’t sell services through Flyus.com."
Pros: "seat so so"
Pros: "crews are kind and help."
Cons: "entertainment system sucks, no internet"
Pros: "Lounge in lax was wonderful"
Cons: "Boarding for business class was a mess"
Pros: "The crew was “matter of fact”."
Cons: "Make the flights on time!!! Cancelles my flight and totally ruined my vacation!!"
Cons: "My flight was canceled and then the time changed 3 times before I finnally got my flight changed to a completely new flight and route. Was suppose to leave Thursday night at 10:40pm and now I’m leaving Saturday morning at 10:30am. Ruined my entire trip."
Cons: "For this plane, the seat is very cramp - leg room has shrunk. Entertainment selection is poor, no new movies at all - like watching reruns."
Pros: "Flight left on time and got to Beijing on time. Everything was fast and easy. Crew member helped me with luggage. Food was good. The only thing is entertainment, not good."
Cons: "The entertainment."
Pros: "I have requested refund my money but still pending"
Cons: "arrived in Beijing and flight was delayed - unknown departure time. no English information available. waited 2 hours to get info"
Pros: "Once aboard it was fine"
Cons: "I was delayed by a connecting flight and there was no way to pre-check, notify the airline or get ahold of anyone to let this be known in advance. I tried customer service for airline, for travel agent etc. no way to get ahold of anyone. Thought I was there at the time of boarding, they would not let me board, because I was not within their 1 hour check in time so I missed the flight. Since connections to Korea are only once per day, I was delayed a full 24 hours and endured several more hardships that could have been easily avoided with some good customer service. Also, it was stifling hot inside the aircraft and the crew could not seem to help cool it off despite twice asking them to get me some air-flow."
Pros: "The food was really go and the flight attendants were really nice"
Cons: "Seats weren’t so comfortable so I will next time splurge on better seats"
Cons: "Their seat arrangement. I feel a little more like being in the coach"
Pros: "Very clean and staffs was very nice and helpful"
Cons: "Need more movies option."
Pros: "On time low budget very good for The price"
Cons: "The flight was very hot the entire 12 hours, no individual air controls were present. We asked for a beer when the first drink service came around and were told only juice or water was available, while the next row of seats were served multiple beers without issue. After the service was over we rang the attendant button, it was immediately shut off and no one came to assist us. Rows ahead and behind us ran an attendant and were served. We asked again for a beer and were told they didn’t have it (these were all by the same attendant that was serving our area, who was liberally serving others in our area) We eventually got up to and went to the service station, where 5-7 other passengers were standing, helping themselves to beers in the carts and pouring themselves wine while flight attendants stood there chatting with them and continuing to ignore us. Eventually we were able to get ones attention and were able to secure two beers, after being told Mulltuple times that they didn’t have them, while other passengers were being served multiple at a time, or helping themselves to the beverage carts in the service areas. Staff was unprofessional and the entire flight was a battle for service. I have flown many 12+ hour flights and never had any stress or issues whatsoever, this was a new and frankly terrible experience. I am wishing my flight home was not with this airline, as I am afraid of a repeat."
Cons: "The food doesn’t taste good"
Pros: "Everything fine"
Pros: "Food is horrible"
Pros: "Food was good. Flight attendants were good."
Cons: "Tiny beds in business class with two-across seating so the window passenger has to climb over the aisle passenger. Are they stuck in the 90s? I won't fly with them again. Boarding in Beijing for Manila was a free for all. Business class was not called first. Isn't this why I pay triple the coach fare? No English language newspapers from Los Angeles to Beijing."
Pros: "Nice clean plane"
Cons: "Very bad food boiled vegetable and meat with no taste at all. Most entertainment movies, music and video in Chinese language."
Pros: "Absolutely no customer service whatsoever, not even a smile. Best thing about this flight was the food and trust me that’s not saying much."
Pros: "Attentive gate staff who made sure there were no issues with my seat and made sure to seat me with my husband. Honestly just a long coach flight, maybe don’t fly coach if you can’t handle being a little uncomfortable. I was expecting much worse from some of the reviews. Bring your own food though. Good selection of films."
Cons: "Terrible online check in."
Pros: "Good for the price i payed!"
Pros: "No hassle check in and boarding."
Cons: "Meals were average. Rice meals are better than the noodles. IFE selection for US passengers could be better. No cell allowed after take off."
Cons: "Wverything else"
Cons: "Held my bag for two days, No explanation, apparently just wanted to rummage through it. Stranded in Mongolia with no clean clothes or medication."
Cons: "Cabin was really dirty, carpet coming apart and stain on the seats"
Cons: "Every single flight was delayed. 15 hour trip turned into a 40 hour one. Notice of flight rescheduling was given on the day of the flight. They did not give us a hotel room during a 12 hour wait caused by a misconnect due to their delays"
Cons: "Almost four hour delay to destination"
Cons: "The video selections had limited appeal to westerners."
Cons: "Beijing airport was under construction. There was long delay."
Pros: "Serving two meals"
Cons: "Coffee was bad"
Cons: "I got my baggage after 4 days from landing."
Pros: "Only boarding"
Cons: "No drunks like other flights"
Pros: "Short ride over to Phoenix, very nice trip"
Pros: "Nothing. Flew business class only and each time the service was mediocre at best. Food is good going to China, terrible coming back. Worst part was the crew. I've been a pilot and an FAA inspector; after confronting the crew about smelling smoke on board and asking why the smoke detectors had been disabled,they simply played stupid."
Cons: "Several safety violations. I wouldn't fly this airline again even if they paid me."
Pros: "When you are on a very long flight it would be nice to have a crew that is pleasant and nice . I will never fly this airline again. One of the many instance of rudesness from the crew was after a long while where I was sitting the person smelled so I saw an empty seat in the back and say there since no one was using it. The crew member rudely made me go back to my seat and indure 13 long hours uncomfortable"
Cons: "My luggage was not on the plane when I landed in destination even though I was at the airport at 5 in the morning and I didn't fly out at 8 at night... they went through my luggage taking all my brand new zippo lighter that was not even used yet stating that they had fuel in them which they confascated in China. There was no help where to go when you landed in Beijing. Didn't get my luggage til 3 days later delaying my travel"
Airlines flying from Los Angeles to Shenzhen have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Los Angeles to Shenzhen
Masks required on board, masks provided on flights from Los Angeles to Shenzhen
Social distancing seating
Middle seats unavailable to book on flights from Los Angeles to Shenzhen
Testing for antibodies, testing for symptoms for flights from Los Angeles to Shenzhen
Waiving of change fees. Search flexible flights from Los Angeles to Shenzhen