Find Cheap Flights from Louisville Standiford Field to London Heathrow (SDF - LHR)

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Good to Know

Average Price:
$1438
(avg. price over the last 2 weeks)
Good Deal:
$1084
or less (round trip)

When to Book Flights from Louisville Standiford Field to London Heathrow

Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $1084 or less.
The cheapest flight from Louisville Standiford Field to London Heathrow was found 20 days before departure, on average.
Book at least 2 weeks before departure in order to get a below-average price.
Morning departure is around 35% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Louisville Standiford Field to London Heathrow Flights

How long does a flight from Louisville Standiford Field to London Heathrow take?
An average nonstop flight takes 10h 26m, covering a distance of 4036 miles.
Which airlines provide the cheapest flights from Louisville Standiford Field to London Heathrow?
In the past 3 days, the cheapest round-trip tickets were found on United ($854), KLM ($875) and Virgin Atlantic ($911).
Do I need a passport to fly between Louisville Standiford Field and London Heathrow?
Yes.
What’s the cheapest day of the week to fly Louisville Standiford Field to London Heathrow?
For Louisville Standiford Field to London Heathrow, Sunday is the cheapest day to fly on average and Saturday is the most expensive. Flying from London Heathrow back to Louisville Standiford Field, the best deals are generally found on Tuesday, with Thursday being the most expensive.

Book cheap flights from Louisville Standiford Field to London Heathrow (round-trip)

Airports
Origin
Louisville
$854
only
$854
Destination
London
$854
only
$854
Sun, Feb 11
SDF
LHR
16h 20m
Tue, Feb 20
LHR
SDF
15h 30m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52353 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
MUC
Mediocre 2.0

Our plane was defective so had to be replaced. This is fine, I certainly am willing to wait for a new plane if it means not blowing up over the ocean. The problem was how little the attendants at the gate communicated the situation to us. What should have been a brief layover became a 12 hour nightmare. The gate attendants did finally issue meal vouchers but they waited until 10 minutes before all the restaurants closed and only issued $10 a person. This is enough to buy a hot dog at an airport... We were told there wouldn't be any rescheduling of missed connections until we were "airborne". This resulted in mass panic and confusion upon reaching our destination. We were told to go to the service desk, half an airport away, but once the entire passenger contents of the plane arrived at that far flung service desk, we were mostly turned away to seek help at individual gates. This lack of communication meant I missed the next next available connecting flight and now have a further six hour layover. I understand accidents happen and planes can break down but the nearly complete lack of care and customer attention is, frankly, disappointing. I've now had nearly an entire day added to my travel time. If I'd been willing to loose that time I would have paid $600 less for my ticket. United finally offered a token of their appreciation : a $100 e-voucher. I have spent more than that on food and coffee in airports for the past two days while trying to survive until my next connections.

SLC
ORD
Good 6.0

Flight attendants seemed completely unwilling to accommodate any requests outside of their "service time".

RSW
EWR
Okay 5.3

Waiting

EWR
CLT
Excellent 8.0

2 sear rows so no middle seat

Late departure

LHR
SFO
Excellent 9.0

Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.

The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.

Wed, Feb 14
SDF
LHR
11h 20m
Thu, Feb 22
LHR
SDF
15h 26m
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1540 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

JNB
AMS
Excellent 9.6

Comfort economy well worth the extra.

JFK
AMS
Good 7.6

Two hours delay in the start.

SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

JNB
AMS
Excellent 8.0

Good multi media access and content

Sat, Feb 10
SDF
LHR
32h 35m
Mon, Feb 19
LHR
SDF
12h 21m
Trip: 10 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 962 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
SFO
LHR
Mediocre 2.0

Flight was cancelled .

LHR
BOS
Excellent 8.0

The crew was excellent. Flight was quite comfortable. Nice attention to service

I would have appreciated another round of hot drinks.

MEL
LAX
Good 7.3

in flight experience is above average

The computer system really needs a lot of improvement. We were checking in with our infant daughter and it took 50 minutes to check in with a senior person helping the check in person and phone calls to their technical assistance. We were told an infant is difficult in their system, and our dual national daughter was another layer of complication.

CHC
BNE
Excellent 9.6

The crew were very friendly and attentive through out flight.

LAX
LHR
Good 6.0

good plane and timing

meal was not served according to the request and no sound support from the staff

Fri, Feb 9
SDF
LHR
11h 20m
Sat, Feb 17
LHR
SDF
12h 21m
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14257 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
ATL
ABE
Okay 4.0

Long wait for de-Icing. Got on and off the plane 3 times. First wait was 1 hour, but plane aborted takeoff. Second plane waited at gate with all aboard for 2-1/2 hours and never got slot and de-planed. Third plane waited 1-1/2 hours for de-Icing and finally we were headed home. Arrived 8.5 hours after schedule.

ZAG
CDG
Good 6.0

Old plane, bad food & old crew

JFK
ATL
Excellent 8.3

We had the best flight attendant ever! Her name was Sharon on Eandeavor / Delta Cnx, and she made the experience the best flight I've experienced. Thanks Sharon for being awesome!

window seat in back didn't have window

DEN
ATL
Excellent 8.6

On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you.

On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra.

BWI
JFK
Mediocre 3.6

There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked.

Wed, Feb 28
SDF
LHR
15h 16m
Sun, Mar 11
LHR
SDF
14h 18m
$1216
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
SEA
Excellent 8.0

Behavior of board personnel

The delay in London

LHR
FRA
Excellent 10.0

At security London Heathrow, it took 30 minutes for them to check 1 bag of ours! Almost didn't make the flight.

LHR
BOM
Mediocre 2.0

Nothing to like

11 hours wait time!!!! No lounge entrance No food!

PHX
LHR
Mediocre 2.0

1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration.

LAX
LHR
Mediocre 2.0

The woman at the check in desk worked patiently with us until she found us an alternate route. We werare given food and hotel vouchers to get us through the night.

Our British Airways flight was downgraded to a smaller airplane and we were not informed of this until we were in an hour in to waiting in a very long line to check in at the airport. We were unable to check in online the night before but not told why, and then we were unable to check in at the electronic kiosk at the airport but also not told way. When we got into the very confused and long line at the check-in desk 2.5 hours before our scheduled departure, we waited for almost an hour before anybody told us what was going on. They then told us that the flight has been downgraded to a smaller airplane, and that the agents were individually looking into rerouting passengers as they came up to the desk. Yeah sure does that the flight would not leave until everything was resolved and that people who had purchased their flights earlier would have priority. We then waited another 1.5 hours before it was our turn to speak to an agent at the desk. She told us that we would definitely not be getting on the flight because we had not checked in in time, which we had been unable to do. She then worked on rerouting us and offered us what sounded like an excellent flight option direct to Amsterdam on KLM the following day, however when we went to KLM to check in for the flight they said it was overbooked and we could go standby but we would not be guaranteed seats. We went back to her again and she eventually booked us on a Delta flight through Salt Lake City leaving the following day. We are currently in Salt Lake awaiting our flight to Amsterdam. This gets us to Amsterdam 12 hours after planned, Shortening our vacation with friends and causing us to miss events that have been planned. We are very upset that there was no information provided to us earlier and that British Airways did not, as is customary, first seek volunteers to take later flights, before bumping people off due to a lack of seats on their available plane. Instead they gave priority to people that had paid more money to check in with priority. We booked our flights 3 1/2 months ahead of time and feel that we were grossly AND unnecessarily put out by the actions and lack of communication throughout the process with British Airways.

Sat, Mar 31
SDF
LHR
19h 15m
Sat, Apr 7
LHR
SDF
18h 25m
$1417
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3905 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
DUB
SFO
Excellent 8.0

Their food is grotesque.

JFK
DUB
Good 7.0

Plane was dirty - petri dish mold on window blind No choice of food seats uncomfortable for 6 + hours

FCO
DUB
Good 7.3

Only water was free on inter EU FLIGHT and AL made it,inconvenient

CDG
DUB
Excellent 8.0

it was quiet and smooth for an English/Irish flight.

Horrific food; horribly tight seats on an E330;

SFO
DUB
Good 7.6

The economy seats are more comfortable than average transatlantic flights on other airlines, albeit far from perfect. The meal was nicer too. The crew both onboard and on land was nice and attentive.

The entertainment system is slow and the selection of films to watch could be better.

Mon, Feb 12
SDF
LHR
16h 20m
Wed, Feb 21
LHR
SDF
16h 30m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52353 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
MUC
Good 6.3

Crew and food.

The old bait and switch. United is not and will never be Lufthansa. Cattle call seating.

RSW
EWR
Okay 5.3

Boarding quickly

No PED was available didn’t have anything for entertainment if you weren’t buying it seems every thing available for 3 hour flight and flight was scheduled for 2 hours and 55 minutes No snacks made available came thru once had a small bag of pretzels cup of coffee and never came back

EWR
CLT
Excellent 8.0

2 sear rows so no middle seat

Late departure

ATL
ORD
Excellent 8.0

The United pilot we flew that day. did great job. we arrive safe to the distination despite of the climate condition. im happy for the service.so far im satified..

the delayed flight this time almost cause us to lost our next flight in chicago. thats what i dont like. wish this wont happen next time..

MCO
EWR
Excellent 10.0

Excellent support from everyone as all were very helpful with assisting my need for wheel chair.

Wed, Feb 21
SDF
LHR
16h 14m
Thu, Mar 1
LHR
SDF
16h 25m
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1540 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

JNB
AMS
Excellent 8.0

Good multi media access and content

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

Sat, Mar 10
SDF
LHR
32h 05m
Mon, Mar 19
LHR
SDF
13h 18m
Trip: 9 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 962 reviews
Overall
8.1
Boarding
8.3
Comfort
7.8
Crew
8.5
Entertainment
8.0
Food
7.8
LAX
LHR
Excellent 8.3

The crew was the best part of my experience, super nice and accomodating

the wifi had subpar performance

CHC
BNE
Excellent 9.6

The crew were very friendly and attentive through out flight.

MEL
LAX
Good 6.6

The flight crew from the mel to lax route were excellent. One was especially attentive to my 2 toddlers and gave me a bit of a break, something that has NEVER happened in over 40 flights traveling with children.

I think something was broken in our section (mel to lax) as it was uncomfortably hot and the flight crew tried to get it cooler but could not. I’ve never experienced a flight that was too hot, usually the opposite. It was stifling.

LAX
MEL
Excellent 8.0

I like flying Virgin whether Australia or Atlantic!

Just a little bit more leg room.

LAX
LHR
Good 6.0

good plane and timing

meal was not served according to the request and no sound support from the staff

Sat, Feb 10
SDF
LHR
10h 26m
Sat, Feb 17
LHR
SDF
13h 27m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14257 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
ATL
DFW
Excellent 10.0

My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime.

DEN
ATL
Excellent 8.6

On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you.

On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra.

JFK
MIA
Okay 5.3

Some of the flight attendants were rude and not very welcoming at all.

SEA
LAX
Okay 5.3

Mu seat!

My baggage took for to long to arrive

BWI
JFK
Mediocre 3.6

There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked.

Tue, Feb 13
SDF
LHR
13h 45m
Thu, Feb 22
LHR
SDF
15h 30m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52353 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
MCO
EWR
Excellent 10.0

Excellent support from everyone as all were very helpful with assisting my need for wheel chair.

EWR
BTV
Excellent 10.0

All the effort to make my need for wheelchair problem free

RSW
EWR
Okay 5.3

Boarding quickly

No PED was available didn’t have anything for entertainment if you weren’t buying it seems every thing available for 3 hour flight and flight was scheduled for 2 hours and 55 minutes No snacks made available came thru once had a small bag of pretzels cup of coffee and never came back

IAD
MUC
Good 6.3

Crew and food.

The old bait and switch. United is not and will never be Lufthansa. Cattle call seating.

SLC
ORD
Good 6.0

Flight attendants seemed completely unwilling to accommodate any requests outside of their "service time".

Tue, Feb 27
SDF
LHR
12h 45m
Thu, Mar 8
LHR
SDF
16h 35m
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1540 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

JNB
AMS
Excellent 8.0

Good multi media access and content

AMS
IAH
Excellent 8.6

Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

JFK
AMS
Good 7.6

Two hours delay in the start.

Sat, Feb 24
SDF
LHR
11h 55m
Sun, Mar 4
LHR
SDF
12h 54m
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14257 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
BWI
JFK
Mediocre 3.6

There was a change in our flight. According to Delta you didn't confirm every leg of our flight and the plane was over booked.

ZAG
CDG
Good 6.0

Old plane, bad food & old crew

GSO
ATL
Excellent 10.0

Plane nice and comfortable

SEA
LAX
Okay 5.3

Mu seat!

My baggage took for to long to arrive

ATL
DFW
Excellent 10.0

My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime.

Wed, Feb 14
SDF
LHR
16h 13m
Thu, Feb 22
LHR
SDF
16h 30m
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52353 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
MUC
Mediocre 2.0

Our plane was defective so had to be replaced. This is fine, I certainly am willing to wait for a new plane if it means not blowing up over the ocean. The problem was how little the attendants at the gate communicated the situation to us. What should have been a brief layover became a 12 hour nightmare. The gate attendants did finally issue meal vouchers but they waited until 10 minutes before all the restaurants closed and only issued $10 a person. This is enough to buy a hot dog at an airport... We were told there wouldn't be any rescheduling of missed connections until we were "airborne". This resulted in mass panic and confusion upon reaching our destination. We were told to go to the service desk, half an airport away, but once the entire passenger contents of the plane arrived at that far flung service desk, we were mostly turned away to seek help at individual gates. This lack of communication meant I missed the next next available connecting flight and now have a further six hour layover. I understand accidents happen and planes can break down but the nearly complete lack of care and customer attention is, frankly, disappointing. I've now had nearly an entire day added to my travel time. If I'd been willing to loose that time I would have paid $600 less for my ticket. United finally offered a token of their appreciation : a $100 e-voucher. I have spent more than that on food and coffee in airports for the past two days while trying to survive until my next connections.

RSW
EWR
Okay 5.3

Waiting

SLC
ORD
Good 6.0

Flight attendants seemed completely unwilling to accommodate any requests outside of their "service time".

LHR
SFO
Excellent 9.0

Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.

The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.

EWR
BTV
Excellent 10.0

All the effort to make my need for wheelchair problem free

Sun, Mar 4
SDF
LHR
14h 45m
Tue, Mar 13
LHR
SDF
16h 23m
Trip: 9 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1540 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

JFK
AMS
Good 7.6

Two hours delay in the start.

AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

Fri, Mar 9
SDF
LHR
19h 35m
Sat, Mar 17
LHR
SDF
15h 43m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14257 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
JFK
MIA
Okay 5.3

Some of the flight attendants were rude and not very welcoming at all.

AMS
DTW
Mediocre 2.0

The most horrible experience. Pathetic to say the least. No water in the flight lavotries. Such a pathetic service from so called top airline.

GSO
ATL
Excellent 10.0

Plane nice and comfortable

JFK
ATL
Excellent 8.3

We had the best flight attendant ever! Her name was Sharon on Eandeavor / Delta Cnx, and she made the experience the best flight I've experienced. Thanks Sharon for being awesome!

window seat in back didn't have window

JFK
YYZ
Excellent 10.0

The staff is very friendly. Most pleasant airline I've flown with.

Sun, Feb 18
SDF
LHR
19h 05m
Tue, Feb 27
LHR
SDF
16h 30m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52353 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
CLT
Excellent 8.0

2 sear rows so no middle seat

Late departure

FLL
ORD
Excellent 8.0

no aisle seat

MCO
EWR
Excellent 10.0

Excellent support from everyone as all were very helpful with assisting my need for wheel chair.

LHR
SFO
Excellent 9.0

Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.

The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.

EWR
BTV
Excellent 10.0

All the effort to make my need for wheelchair problem free

Sat, Feb 17
SDF
LHR
32h 15m
Tue, Feb 27
LHR
SDF
15h 26m
Trip: 11 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1540 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
JNB
AMS
Excellent 8.0

Good multi media access and content

KRK
AMS
Mediocre 3.0

Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

Mon, Feb 19
SDF
LHR
12h 20m
Wed, Feb 28
LHR
SDF
15h 30m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52353 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
MUC
Mediocre 2.0

Our plane was defective so had to be replaced. This is fine, I certainly am willing to wait for a new plane if it means not blowing up over the ocean. The problem was how little the attendants at the gate communicated the situation to us. What should have been a brief layover became a 12 hour nightmare. The gate attendants did finally issue meal vouchers but they waited until 10 minutes before all the restaurants closed and only issued $10 a person. This is enough to buy a hot dog at an airport... We were told there wouldn't be any rescheduling of missed connections until we were "airborne". This resulted in mass panic and confusion upon reaching our destination. We were told to go to the service desk, half an airport away, but once the entire passenger contents of the plane arrived at that far flung service desk, we were mostly turned away to seek help at individual gates. This lack of communication meant I missed the next next available connecting flight and now have a further six hour layover. I understand accidents happen and planes can break down but the nearly complete lack of care and customer attention is, frankly, disappointing. I've now had nearly an entire day added to my travel time. If I'd been willing to loose that time I would have paid $600 less for my ticket. United finally offered a token of their appreciation : a $100 e-voucher. I have spent more than that on food and coffee in airports for the past two days while trying to survive until my next connections.

IAD
CDG
Good 7.6

The food was particularly poor this flight.

IAD
MUC
Good 6.3

Crew and food.

The old bait and switch. United is not and will never be Lufthansa. Cattle call seating.

EWR
CLT
Excellent 8.0

2 sear rows so no middle seat

Late departure

RSW
EWR
Okay 5.3

Boarding quickly

No PED was available didn’t have anything for entertainment if you weren’t buying it seems every thing available for 3 hour flight and flight was scheduled for 2 hours and 55 minutes No snacks made available came thru once had a small bag of pretzels cup of coffee and never came back

Thu, Mar 1
SDF
LHR
15h 16m
Sun, Mar 11
LHR
SDF
16h 03m
$1256
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
OTP
LHR
Mediocre 3.6

No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!

LAX
LHR
Mediocre 2.0

The woman at the check in desk worked patiently with us until she found us an alternate route. We werare given food and hotel vouchers to get us through the night.

Our British Airways flight was downgraded to a smaller airplane and we were not informed of this until we were in an hour in to waiting in a very long line to check in at the airport. We were unable to check in online the night before but not told why, and then we were unable to check in at the electronic kiosk at the airport but also not told way. When we got into the very confused and long line at the check-in desk 2.5 hours before our scheduled departure, we waited for almost an hour before anybody told us what was going on. They then told us that the flight has been downgraded to a smaller airplane, and that the agents were individually looking into rerouting passengers as they came up to the desk. Yeah sure does that the flight would not leave until everything was resolved and that people who had purchased their flights earlier would have priority. We then waited another 1.5 hours before it was our turn to speak to an agent at the desk. She told us that we would definitely not be getting on the flight because we had not checked in in time, which we had been unable to do. She then worked on rerouting us and offered us what sounded like an excellent flight option direct to Amsterdam on KLM the following day, however when we went to KLM to check in for the flight they said it was overbooked and we could go standby but we would not be guaranteed seats. We went back to her again and she eventually booked us on a Delta flight through Salt Lake City leaving the following day. We are currently in Salt Lake awaiting our flight to Amsterdam. This gets us to Amsterdam 12 hours after planned, Shortening our vacation with friends and causing us to miss events that have been planned. We are very upset that there was no information provided to us earlier and that British Airways did not, as is customary, first seek volunteers to take later flights, before bumping people off due to a lack of seats on their available plane. Instead they gave priority to people that had paid more money to check in with priority. We booked our flights 3 1/2 months ahead of time and feel that we were grossly AND unnecessarily put out by the actions and lack of communication throughout the process with British Airways.

LHR
SFO
Okay 5.6

Very big delay!!!

BUD
LHR
Excellent 8.0

Behavior of board personnel

LHR
SEA
Excellent 8.0

Behavior of board personnel

The delay in London

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