Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years.
Good organization and time on flight.
In 10 hours never offered water.
Our seats was almost the last seat of all our flights, even we checked in very early.
The business class seat was extremely comfortable.
The touch-screen was very difficult to navigate. It didn't respond very well when touched.
BWI check-in crew is not friendly, not related to Japan Airline.
The snack selection and lack of entertainment
Packed like sardines; the seats are getting narrower and the seat pockets are ridiculously small.
|Flights Arrive in||London Gatwick|
|Flights Depart from||Madison Truax Field|
|Airlines||Iberia, American Airlines|
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