MAD - CHI

$369 Find Cheap Flights from Madrid to Chicago

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Madrid to Chicago departing on 10/27. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Chicago

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Madrid to Chicago.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Madrid to Chicago.
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Flight Deals

Cheap Flights from Madrid to Chicago (MAD-CHI)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Madrid to Chicago that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Madrid to Chicago

Sun, Dec 7 - Thu, Jan 15
British Airways Logo
11:35 am - 2:30 pmMAD-ORD
9h 55mnonstop
British Airways Logo
9:45 pm - 6:30 pmORD-MAD
13h 45m1 stop
$546British Airways
Find Deal
Sat, Dec 6 - Thu, Jan 15
KLM Logo
11:00 am - 9:44 pmMAD-MDW
17h 44m1 stop
KLM Logo
1:00 pm - 10:15 amMDW-MAD
14h 15m2 stops
$547KLM
Find Deal
Sun, Sep 21 - Sun, Sep 28
Air Canada Logo
12:30 pm - 3:04 pmMAD-ORD
33h 34m1 stop
Air Canada Logo
8:25 pm - 8:20 amORD-MAD
28h 55m1 stop
$547Air Canada
Find Deal
Thu, Sep 11 - Thu, Sep 25
Finnair Logo
11:35 am - 2:15 pmMAD-ORD
9h 40mnonstop
Finnair Logo
4:30 pm - 7:55 amORD-MAD
8h 25mnonstop
$551Finnair
Find Deal
Mon, Sep 15 - Mon, Sep 29
Finnair Logo
4:40 pm - 6:50 pmMAD-ORD
9h 10mnonstop
Finnair Logo
1:20 pm - 9:05 amORD-MAD
12h 45m1 stop
$568Finnair
Find Deal
Thu, Sep 11 - Thu, Sep 25
United Airlines Logo
6:00 am - 7:55 pmMAD-ORD
20h 55m1 stop
United Airlines Logo
8:40 am - 6:40 amORD-MAD
15h 00m1 stop
$569United Airlines
Find Deal
Sat, Nov 1 - Sun, Nov 9
United Airlines Logo
6:00 am - 4:20 pmMAD-ORD
16h 20m1 stop
United Airlines Logo
8:50 am - 8:05 amORD-MAD
16h 15m1 stop
$573United Airlines
Find Deal
Mon, Nov 3 - Wed, Nov 12
Iberia Logo
11:35 am - 2:30 pmMAD-ORD
9h 55mnonstop
Iberia Logo
6:45 pm - 8:50 pmORD-MAD
19h 05m1 stop
$579Iberia
Find Deal
Thu, Sep 11 - Wed, Sep 24
American Airlines Logo
4:40 pm - 6:50 pmMAD-ORD
9h 10mnonstop
American Airlines Logo
9:51 am - 5:30 amORD-MAD
12h 39m1 stop
$587American Airlines
Find Deal
Fri, Nov 7 - Sun, Nov 9
Iberia Logo
11:35 am - 2:30 pmMAD-ORD
9h 55mnonstop
Iberia Logo
11:20 am - 8:55 amORD-MAD
14h 35m1 stop
$589Iberia
Find Deal
Expert advice

Expert advice for your flight from Madrid to Chicago

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Iberia

Iberia's business class offers all-aisle access and quality Spanish cuisine.


Iberia's Premium Economy provides wider seats and adjustable headrests for long-haul comfort.

Read more about Iberiaby Marisa Garcia
Finnair

Finnair's A350 offers lower cabin altitude and higher humidity for a more comfortable journey.


Finnair's Economy Comfort offers extra legroom for a small additional charge, enhancing comfort.

Read more about Finnairby Gabriel Leigh
British Airways

BA's premium economy offers more space, wider seats, and priority boarding for long-haul comfort.


BA's professional cabin crew enhances the flight experience with attentive service.

American Airlines

AA's Main Cabin Extra offers early boarding and complimentary drinks for a small fee.


AA's Premium Economy includes upgraded seats and complimentary meals on long-haul flights.

Airports
MAD

For international departures, arrive early at MAD due to long walks between terminals and potential bus transfers to gates.

Read more about MADby Ramsey Qubein
ORD

Take the CTA Blue Line from ORD to downtown Chicago for a reliable 45-minute journey, avoiding traffic delays.

Read more about ORDby Stefanie Waldek
Our travel experts
Marisa Garcia

Marisa Garcia

Expert on Iberia

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Gabriel Leigh

Gabriel Leigh

Expert on Finnair

Gabriel Leigh

Gabriel Leigh

Gabriel is a writer and video creator. As senior content producer for Flightradar24 and Monocle’s transport correspondent, he keeps a close eye on aviation in particular. He has also written travel articles for the likes of The New York Times. Born in New York but raised around the world, he now lives in Sweden. He’s been to 75 countries, flying 2.3 million miles on 113 airlines and through 234 airports in the process.

Read more
Duncan Madden

Duncan Madden

Expert on British Airways

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Harriet Baskas

Harriet Baskas

Expert on American Airlines

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Stefanie Waldek

Stefanie Waldek

Expert on ORD

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Ramsey Qubein

Ramsey Qubein

Expert on MAD

Ramsey Qubein

Ramsey Qubein

An avid traveler and aviation expert who has visited 173 countries, all 50 states and seven continents, Ramsey Qubein flies nearly 400,000 miles a year. As a North Carolina-based freelance journalist for publications including Conde Nast Traveler, Forbes, USA Today and Bloomberg among others, he explores the latest trends in aviation, hospitality, cruises and business.

Read more
Booking Insights

KAYAK's insights & trends for Madrid to Chicago flights

Get data-powered insights and trends into flights from Madrid to Chicago to help you find the cheapest flights, the best time to fly and much more.

What is the cheapest Madrid to Chicago flight route?

Data is based on round-trip flight searches on KAYAK over the past month.

The cheapest return flight from Madrid to Chicago costs $563 on the route between Madrid (MAD) and Chicago O'Hare Intl Airport (ORD). It is also the most popular route.

What’s the cheapest day of the week to fly from Madrid to Chicago?

The average price of all round-trip flights from Madrid to Chicago clicked on KAYAK for each day over the last 12 months.

Your flight ticket price will generally be cheaper if you fly to Chicago on a Monday and more expensive on a Friday. On your return trip to Madrid, you should consider flying back on a Wednesday, and avoid Saturdays for better deals.

What is the cheapest month to fly from Madrid to Chicago?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from Madrid to Chicago, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from Madrid to Chicago is February, where tickets cost $466 (return) on average. On the other hand, the most expensive months are January and August, where the average cost of round-trip tickets is $807 and $804 respectively.

Can I save money by flying with a layover from Madrid to Chicago?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

Yes, flying with a layover may cost you more time, but you can also save money on the route, with a 2 stops layover the cheapest option at $656 on average.

How far in advance should I book a flight from Madrid to Chicago?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from Madrid to Chicago, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from Madrid to Chicago, you should book around 5 weeks before departure, which saves you about 41% compared to booking last minute. For the absolute cheapest price, our data suggests you should book 15 weeks before departure.

Good to know

Low seasonMarch
Cheapest flight$369
Best time to beat the crowds with an average 8% drop in price.
Most popular time to fly with an average 22% increase in price.
Flight from Madrid to Chicago O'Hare Airport

When to book flights from Madrid to Chicago

Are your dates flexible? Find out the best times to travel from Madrid to Chicago based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking flights from Madrid to Chicago

  • What budget-friendly airlines flying between Madrid and Chicago?

    Budget-conscious travelers should consider flying with Icelandair and TAP Air Portugal Airlines. Saga Club, a loyalty program offered by Icelandair Airlines, lets members earn and redeem points for flight discounts and other costs. TAP Air Portugal Airlines has a Discount Fare that offers low prices but fewer restrictions and amenities.

  • What are the carry-on baggage policies for flights from Madrid to Chicago?

    The airline you choose will typically determine its carry-on baggage rules. American and Delta Airlines allow economy class passengers to have one carry-on bag with dimensions of 22 × 14 × 9 inches weighing 18-35 lbs. Passengers traveling in business and first class are allowed one personal item and two carry-on bags with dimensions of 22 × 14 × 9 inches and a maximum weight of 35 lbs. Checked bags should not exceed 70 lbs.

  • Which sustainable airlines fly between Madrid and Chicago?

    Iberia Airlines has made investments in more fuel-efficient aircraft and sustainable aviation fuel. Additionally, through the airline's carbon offset program, passengers of this airline can reduce the carbon emissions from their trips by contributing to renewable energy initiatives.

  • What flight alliances are available for flights from Madrid to Chicago?

    Atlanta and London are connected via flight alliances like SkyTeam and Star Alliance. SkyTeam member Air France Airlines makes greater connectivity to other airlines possible. StarAlliance member United Airlines offers straightforward connections and a convenient trip when taking multiple flights. Passengers can earn and redeem points across numerous airlines thanks to these alliances.

  • What is the cheapest flight from Madrid to Chicago?

    In the last 3 days, the lowest price for a flight from Madrid to Chicago was $369 for a one-way ticket and $546 for a round-trip.

  • Do I need a passport to fly between Madrid and Chicago?

    A passport is required to fly from Madrid to Chicago.

  • Which airports will I be using when flying from Madrid to Chicago?

    On your way to Chicago, you’ll fly out from Madrid Barajas. You’ll be landing in one of Chicago’s 2 airports: Chicago Midway or Chicago O'Hare Intl.

  • Which airlines offer Wi-Fi service onboard planes from Madrid to Chicago?

    All the following airlines offer inflight Wi-Fi service on the Madrid to Chicago flight route: Iberia, British Airways, Finnair, Air France, Delta, Virgin Atlantic, KLM, and American Airlines.

  • Which aircraft models fly most regularly from Madrid to Chicago?

    The Airbus A330 is the aircraft model that flies most regularly on the Madrid to Chicago flight route.

  • Which airline alliances offer flights from Madrid to Chicago?

    oneworld is the only airline alliance operating flights between Madrid and Chicago.

  • On which days can I fly direct from Madrid to Chicago?

    There are nonstop flights from Madrid to Chicago on a daily basis.

  • Which is the best airline for flights from Madrid to Chicago, Finnair or United Airlines?

    The two airlines most popular with KAYAK users for flights from Madrid to Chicago are Finnair and United Airlines. With an average price for the route of $687 and an overall rating of 7.6, Finnair is the most popular choice. United Airlines is also a great choice for the route, with an average price of $621 and an overall rating of 7.4.

  • How does KAYAK find such low prices on flights from Madrid to Chicago?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Madrid to Chicago.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Madrid to Chicago?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Chicago from Madrid is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from Madrid to Chicago?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Chicago with an airline and back to Madrid with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Madrid to Chicago?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Chicago from Madrid up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from Madrid to Chicago

  • Looking for a cheap flight? 25% of our users found flights on this route for $717 or less one-way and $621 or less round-trip.
  • New York, Amsterdam, Paris, and London commonly serve as layover stops on this route. These cities are layover stops for United, British Airways, KLM, and Air France airlines. These places set up connecting flights, enabling travelers to see new cities and get some exercise before continuing their journey. Long flights are broken up, which makes travel more comfortable.
  • The main airport serving Madrid is Madrid-Barajas Airport (MAD). It is roughly 9 miles northeast of Central Madrid. International flights to New York and Tokyo can be taken from MAD. Airlines like Ryanair and Air Europa use MAD as a hub. Due to the MAD's proximity to cabs and rental cars, guests can quickly get to and fro the airport.
  • The Premium Alitalia Lounge at MAD is located in Terminal 2 near the gate, offering comfortable seats, drinks and showers so you may freshen up before you depart. This lounge is available to passengers flying first and business class. You can use this lounge if you have elite status with a frequent flyer program. Sala VIP Lounge in Terminal 4 offers dining options, newspapers and showers. Unlike the Premium Alitalia Lounge, this lounge is open to all passengers and charges a fee.
  • O'Hare International Airport (ORD) serves as Chicago's main airport. ORD is around 17 miles northeast of downtown. There are international flights from ORD to Tokyo, Dubai, Frankfurt, and Istanbul. ORD is a hub for Air Canada, British Airways, and Delta Airlines. Buses, taxis, and train systems connected to ORD make it simple for people to reach the airport.
  • Iberia and American Airlines are options for business travelers who wish to work while on board. Iberia Airlines offers power outlets for charging your devices and lie-flat seats for increased relaxation. American Airlines provides noise-canceling headphones to block background noise, making it easier to work.

Prefer to fly direct from Madrid to Chicago?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from Madrid Barajas to Chicago.
Find which airlines fly direct from Madrid Barajas Airport to Chicago, which days they fly and book direct flights.

Direct departures

Madrid Barajas to Chicago

Monday

American Airlines, Iberia

American Airlines, Iberia

Tuesday

American Airlines, Iberia

American Airlines, Iberia

Wednesday

American Airlines, Iberia

American Airlines, Iberia

Thursday

American Airlines, Iberia

American Airlines, Iberia

Friday

American Airlines, Iberia

American Airlines, Iberia

Saturday

American Airlines, Iberia

American Airlines, Iberia

Sunday

American Airlines, Iberia

American Airlines, Iberia

See more direct flights

Direct returns

Chicago to Madrid Barajas

Monday

American Airlines, Iberia

American Airlines, Iberia

Tuesday

American Airlines, Iberia

American Airlines, Iberia

Wednesday

American Airlines, Iberia

American Airlines, Iberia

Thursday

American Airlines, Iberia

American Airlines, Iberia

Friday

American Airlines, Iberia

American Airlines, Iberia

Saturday

American Airlines, Iberia

American Airlines, Iberia

Sunday

American Airlines, Iberia

American Airlines, Iberia

See more direct flights

Reviews of the top 5 airlines serving from Madrid to Chicago

 
See real verified KAYAK customer reviews for airlines flying from Madrid to Chicago. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Madrid to Chicago? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.6
FinnairOverall score based on 1321 reviews
6.9Entertainment
7.5Comfort
6.7Food
8.1Crew
7.6Boarding
Airline reviews

Great. It was awesome to have boarding from the front and back of the plane as it made the process go very quickly

10.0 ExcellentSarah, Aug 2025CPH - HEL
Read more Finnair reviews

Great. It was awesome to have boarding from the front and back of the plane as it made the process go very quickly

It was okay. The airplane was a little smaller than a flight from Thailand to Helsinki.

Wish that everyone would board the back of the plane first. Also let kids on first. The gate wasn’t open at arrival and we waited 45 minutes to takeoff. They made up for time in the air.

This was an absolutely exceptional flight. The flight attendants were extremely attentive and very friendly. They seemed to go out of their way to make us comfortable and to make sure that we had everything we needed., We were in business and were very happy with the size and the details for our pods. We would definitely recommend Finnair and will definitely be flying with them again.

We had an excellent trip with Finnair. This was our first time and we’re very pleased. The only issue was with the boarding - it was a little bit confusing and needs a little bit of streamlining.

Crew very lovely. Arrived an hour late due to bad weather. We were given new tickets to an other flight but it could have been organised better, so we did not have to run through the whole airport to.

Flight delayed over an hour. They said they would hold our connection but then did not.

Major problems checking in at Alaska counter. They could not find our booking code because it came from Finnair.

Do not use KAYAK or Finair for future travel. Unless you purchase the tickets directly from the airline, you were going to have a difficult time checking in. Kayak canceled my flights twice and ended up causing great difficulty in me getting back from Europe because they double sold my tickets between American Airlines and Finair. The event caused significant delays and led to me having to rebook my flights.

The staff were all particularly great. The plane was clean and fresh. The bassinet worked great. It was all very nice.

Any flight to ORD after about 2pm this summer has been challenging. Flight was delayed getting in (coming from ORD) and that led to it not leaving before a ground stop due to lightening before they could fuel the plane, and so forth. They made up some time but we were still late in arriving at ORD, and that led to missed connections.

Food was ok, but not as good as I have had before on AA.

Pretty good. The food was just mediocre, the boarding and crew were good.

Worst flight ever. I was suppose to have a 3 1/2 hour layover in Chicago but got to the gate 4 minutes before boarding.

My flight got switched and my prepaid bag didnt transfer over properly so I paid to check ANOTHER BAG. I was placed in a middle seat and it was just miserable. At least it was a bulkhead row so I had legroom. The flight just never seem3d to end

They should have MSNBC available on board. A 4- hour flight should provide more than a cookie.

Was not able to watch most shows on the entertainment site. They would not load

On Wednesday, July 30 we were in mid flight from Manchester to Charlotte and we turned around because the right engine was malfunctioning. That was the last flight out of Manchester that night. I was rebooked for Thursday, which became a weather event Friday. There were no seats left on the flight from Manchester to Charlotte. Consequently I didn’t leave Manchester until Saturday morning and we flew to Chicago so to say the least my scheduled flight and return to Iowa was three days off and it messed with my business schedule. Consequently cash flow. I would like some sort of acknowledgment of this event.

Dreadful experience. Our flight was delayed more than 8 hours due to a maintenance issue and the assistance from rebooking was poor. I was travelling with a bad knee and needed assistance waited in one place more than 3 hours before someone came with a wheelchair. The woman next to me was a 91 year old great grandmother who had waited more than 4 hours. There were moments of support from the staff but it appeared as they were going against the direction of management. It was apathy, lack of ownership and dismissive responses with small moments of kindness and understanding typically from grey haired, female, veteran staff..

Couldn’t get the door on the plane to close leading to a nearly 2 hour delay. But, hey at least they didn’t cancel the flight.

I will avoid TAP if I can, the ground experience was very poor with bad behaviour from the ground crew and it was only a bit better on the aircraft.

Flight was fine. Second meal ( fish sandwich on hard roll) was awful. My suitcase didn’t make the flight. It had been located, but won’t be delivered until tomorrow. Five days after flight

Boarding experience was awful. TAP claims I did not have check in luggage with tickets. I went 3-4 check in agents until I finally found a helpful kind agent who checked in my luggage with no fees. On top of that our flight was over 2 hours delayed with barely an apology or explanation.

We flew TAP last October from Newark to Lisbon. The meal was bad. This flight had good food. Also, this flight was delayed. There were TAP employees waiting at Lisbon to make sure we made our connecting flight. I find the TAP website and app frustrating, but the service once we reached the airport was very good

Was the best airplane ✈️ ever that I never see I will traveling again again with u guys.

Tap air Portugal was the best I will traveling again with u guys. Thank u.

The long wait at JFK made the trip horrible. Also not having enough buses when we deplaned was annoying

Flight was delayed on 6/20 to miss international connection. Next flight out was 24 hours later. Not acceptable.

Flight from FNC to OBO was cancelled. We were rebooked to Lisbon later in the day. It was inconvenient but it worked out ok in the end.

Terrible flight attendant attitude. Average 3-star hotel employee has better hospitality skills. Business class seats are literally a joke. TAP executives should ride business class in other airlines to develop some rudimentary sense of what business class is.

The plane needs upgrading, the seats are uncomfortable, we are a family of three and they split us and did nothing to group us together, and the food is horrible compared to other airlines bu

Horrible almost missed my flight because my 1st flight was delayed. Airline crew is so unprofessional. The people on the plane do whatever they want kids running screaming. Will never fly this airline again Suitcases never arrived

People point to America as the model of late stage capitalism. My friends, airlines in america at least give you WiFi, and they haven’t quite smashed people into cardboard tv dinner trays yet. Iberia has mastered the tv dinner seat and WiFi is 20 euros. Be serious yall.

Boarding was odd. Gates switched and had to take a bus to the plane. Luggage got lost. Still waiting on one bag. Flight itself was very nice!

Do Not Fly Iberia. Horrible experience. Iberia changes things at random -like the date of the flight and seat you have bought. After buying my flight, they contacted me and told me I had to return a day later. Then when I was boarding the flight, I discovered they had changed my window seat in a row away from the wing, to an aisle seat in front of the toilet! The worse seat on the plane. But it wasn’t just me- a family was scattered all over the plane. I was able to trade my seat because a father was separated from his son. Unfortunately the seat was the window seat directly over the wing, the loudest seat in the plane. I couldn’t sleep, even with noise cancelling earphones. Also, I ordered gluten free meal-which was tasteless and gave me cramps.

I have nothing but great things to say about the crew of the American Airlines flight from Madrid to Dallas. They were fantastic! I do, however, have some disregard for the flight attendant that was late in Dallas, causing us to further delay the boarding of our flight to Portland, and leading to the eventual cancellation of that flight. Because that crew-member was so late, we got caught-up in a weather-related ground stop, eventually causing our pilots to "time-out". So we couldn't get out of Dallas. We would have departed DFW on-time (and before the arrival of the thunderstorm) if not for the lateness of that crew member. The whole time the pilots couldn't tell us whether the flight would be cancelled, and that they couldn't get any information from the airline. By the time we knew the flight was cancelled, all of the flights for the following day were full. So, we didn't even get offered a viable option to get home. The American Airlines customer service desk at DFW was grossly under-staffed. And there were several people who waited in line for four-hours before being helped at that desk. We waited in line for almost 2-hours, until I was able to speak with a customer service agent on the phone (after being on-hold for over an hour). So, once we knew the information about how to get our bag in PDX, and that there weren't any options for flights the next day, we left the line & began searching for another way home. We eventually had to purchase a ticket home on a different airline, in order to get my wife to work on Monday. And we are pursuing a refund of that DFW-PDX leg of the journey. The good news is that the late flight attendant's hair was perfect. And she looked fantastic as she departed the airport & headed back home, while we all hunkered down to sleep in the terminal for the night.

They need to start flying on time. We lost 2 days of our time because they delayed flight both ways.

The flight delay in Dallas created a domino effect that impacted all of the connecting flights. It also increased the number of connections. I missed my flight from Casablanca to Marrakech because of the tight turnaround when landing in Casablanca. . CMN airport was understaffed. Only one person could help while other employees were just watching him. It was an extremely frustrating situation. People were crying and slamming their palms on the counter when speaking to the customer service provider, Allabough (man’s name?). Allabough couldn’t change my flight in the system. simultaneously, I was on the call with America. Airlines customer service rep named Solomon that said he couldn’t change it either. So, I took a ONYA voyages train to from Casablanca to Marrakech to get there on Friday June 26. This was unpredictable trip.

The flight was over two hours delayed. The aircraft was somewhat dated.

There's not enough leg room in economy class. The seats are very narrow as well.

They issued seat assignments and sat my 2 year-old in the row behind me, separate from me and my daughter. Communication/ customer service was terrible. They told me to change it in London, then in London, they told me to talk to the cabin crew, then a supervisor came and stuck us in the back of the plane when we were supposed to be in row 25. Overall, they need to really work on their customer service. Additionally the food was terrible and they ran out of meals and didn’t have any kid options. To top it off there was no in-flight entertainment for the first hour of the trip.

We missed the connection because we had to wait for a shuttle from the plane to the Terminal. Also, we needed assistance and none was available.

When we arrived at the airport - 1st step - printing out your boarding pass - no issue. Not long lines as these machines. 2nd step - processing your bag drop off. There was only one associate there to help 10 kiosks. We had a family in front of us for 20 minutes trying to work on the machine and figure out every step for 4 pieces of luggage. My husband alerted the associate who was able to assist the family. Highly suggest that there are more associates to assist in this process. Besides this issue, security check went very quickly. Our flight was direct to Philadelphia. We had to carry our bags down two flights of steps, then out to the tarmac to a bus, then carry our bags up two flights of stairs to the plane. No one on the flight was expecting that long trek. I could see some people were struggling a bit. All in all - great flight crew, plane was clean and food was great!

There were no gluten-free vegan options available, so food was very limited on this flight, and some of the crew weren’t especially helpful about it. To make matters worse, a passenger was sick on board, and although the area was cleaned, the smell lingered for the rest of the journey. On top of that, we ended up circling for an extra hour, which only made the unpleasant situation drag on even longer.

Checking in prior on line and wait time at Gatwick was terrible. I would rate a big fat ZERO.

There was a slight delay. Otherwise, everything else was satisfactory.

The company that I bought my tickets through, Cheapflightsfares, failed to provide my confirmation information in a timely manner, so I was unable to check on at the country and therefore unable to make my flight. As a matter of fact, I STILL have not received the confirmation. After having read more and more reviews about the company, Cheapflightsfares appears to have scammed hundreds of hopeful travelers out of thousands of dollars. Please look into this company and, for the sake of anyone planning their next trip, stop allowing them to do business through you.

horrible! after going through hell and back to get a flight home after my flights got cancelled I also had a delay of 2hrs stuck inside the plane because of some technological problem.

I checked in to bags, one arrived one was delayed. I did not receive the bag for 4 days - arrived on Tuesday, received bag on Saturday!

It was ok. Our flight was delayed 2 hours, and then again on arrival. The explanation given felt feeble.

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