MAD - MEX

$369 Find Cheap Flights from Madrid to Mexico City

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Madrid to Mexico City departing on 9/14. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to Mexico City

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Madrid to Mexico City, as well as popular online travel agencies
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Madrid to Mexico City, as well as popular online travel agencies
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Flights Deals

Cheap Flights from Madrid to Mexico City (MAD-MEX)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Madrid to Mexico City that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Madrid to Mexico City

Tue, Nov 18 - Mon, Dec 8
British Airways Logo
8:50 pm - 6:45 pmMAD-MEX
28h 55m1 stop
British Airways Logo
9:00 pm - 6:15 pmMEX-MAD
14h 15m1 stop
$546British Airways
Find Deal
Mon, Sep 29 - Wed, Oct 22
British Airways Logo
12:10 pm - 7:45 pmMAD-MEX
15h 35m1 stop
British Airways Logo
10:00 pm - 4:20 pmMEX-MAD
34h 20m1 stop
$575British Airways
Find Deal
Tue, Nov 25 - Wed, Dec 10
Iberia Logo
8:50 pm - 6:45 pmMAD-MEX
28h 55m1 stop
Iberia Logo
3:10 pm - 1:05 pmMEX-MAD
14h 55m1 stop
$585Iberia
Find Deal
Wed, Nov 5 - Tue, Nov 18
Delta Logo
11:00 am - 7:54 pmMAD-MEX
15h 54m1 stop
Delta Logo
1:55 pm - 3:25 pmMEX-MAD
18h 30m2 stops
$587Delta
Find Deal
Wed, Nov 5 - Tue, Nov 18
Virgin Atlantic Logo
11:00 am - 7:54 pmMAD-MEX
15h 54m1 stop
Virgin Atlantic Logo
8:40 am - 9:00 amMEX-MAD
17h 20m1 stop
$591Virgin Atlantic
Find Deal
Wed, Nov 5 - Sat, Nov 15
Virgin Atlantic Logo
11:00 am - 7:54 pmMAD-MEX
15h 54m1 stop
Virgin Atlantic Logo
8:40 am - 9:00 amMEX-MAD
17h 20m1 stop
$593Virgin Atlantic
Find Deal
Mon, Nov 3 - Mon, Nov 17
Delta Logo
11:00 am - 7:54 pmMAD-MEX
15h 54m1 stop
Delta Logo
4:30 pm - 4:05 pmMEX-MAD
16h 35m2 stops
$595Delta
Find Deal
Tue, Nov 25 - Wed, Dec 10
 Logo
1:00 pm - 9:40 pmMAD-MEX
15h 40m1 stop
 Logo
5:59 am - 9:25 amMEX-MAD
20h 26m1 stop
Tue, Oct 21 - Tue, Jan 20
 Logo
12:25 pm - 10:20 pmMAD-MEX
17h 55m1 stop
 Logo
3:45 pm - 1:05 pmMEX-MAD
14h 20m1 stop
Thu, Sep 11 - Sun, Sep 21
Iberia Logo
11:55 pm - 3:20 amMAD-MEX
11h 25mnonstop
Iberia Logo
1:55 pm - 12:45 pmMEX-MAD
14h 50m1 stop
$650Iberia
Find Deal
Expert advice

Expert advice for your flight from Madrid to Mexico City

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
Aeromexico

Aeromexico's Clase Premier on 787-9 offers 20” wide seats with 60” pitch for privacy.


Aeromexico's AM Plus offers extra legroom with 38” pitch and priority boarding.

Iberia

Iberia's Business class offers all-aisle access and a private suite on A350-900s.


Iberia's Premium Economy seats are 18.5” wide with 37” pitch, ideal for long-haul comfort.

Read more about Iberiaby Marisa Garcia
Airports
MAD

For a smooth departure from MAD, arrive early to navigate between terminals, especially if using the train to T4S for non-Schengen flights.

Read more about MADby Ramsey Qubein
MEX

Upon arrival at MEX, expect immigration lines to take 10-40 minutes. Porters are available to assist with luggage for a tip.

Read more about MEXby Marisa Garcia
Our travel experts
Marisa Garcia

Marisa Garcia

Expert on Aeromexico, Iberia and MEX

Marisa Garcia

Marisa Garcia

Marisa knows planes inside and out, spending 16 years working on aircraft in hangars at airports around the world. She is an aviation industry expert, specialized in airline interiors and regulations. Ten years ago, she pivoted to journalism. She shares her insights in leading aviation, travel, and business publications and on her site FlightChic.

Read more
Ramsey Qubein

Ramsey Qubein

Expert on MAD

Ramsey Qubein

Ramsey Qubein

An avid traveler and aviation expert who has visited 173 countries, all 50 states and seven continents, Ramsey Qubein flies nearly 400,000 miles a year. As a North Carolina-based freelance journalist for publications including Conde Nast Traveler, Forbes, USA Today and Bloomberg among others, he explores the latest trends in aviation, hospitality, cruises and business.

Read more
Useful Info

KAYAK's insights & trends for Madrid to Mexico City flights

Get data-powered insights and trends into flights from Madrid to Mexico City to help you find the cheapest flights, the best time to fly and much more.

What’s the cheapest day of the week to fly from Madrid to Mexico City?

The average price of all round-trip flights from Madrid to Mexico City clicked on KAYAK for each day over the last 12 months.

Your flight ticket price will generally be cheaper if you fly to Mexico City on a Monday and more expensive on a Friday. On your return trip to Madrid, you should consider flying back on a Tuesday, and avoid Saturdays for better deals.

What is the cheapest month to fly from Madrid to Mexico City?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from Madrid to Mexico City, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from Madrid to Mexico City is February, where tickets cost $529 (return) on average. On the other hand, the most expensive months are December and July, where the average cost of round-trip tickets is $996 and $990 respectively.

Can I save money by flying with a layover from Madrid to Mexico City?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

Yes, flying with a layover may cost you more time, but you can also save money on the route, with a 1 stop layover the cheapest option at $1,912 on average.

How far in advance should I book a flight from Madrid to Mexico City?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from Madrid to Mexico City, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from Madrid to Mexico City, you should book around 9 weeks before departure. For the absolute cheapest price, our data suggests you should book 13 weeks before departure.

Good to know

Low seasonMarch
High seasonDecember
Cheapest flight$369
Best time to beat the crowds with an average 22% drop in price.
Most popular time to fly with an average 30% increase in price.
Flight from Madrid to Mexico City

When to book flights from Madrid to Mexico City

Are your dates flexible? Find out the best times to travel from Madrid to Mexico City based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking flights from Madrid to Mexico City

  • What entertainment options does Avianca have on flights from Madrid to Mexico City?

    Avianca offers a variety of entertainment options on flights from Madrid to Mexico City. Passengers can enjoy a selection of movies, TV shows, music, and games. Some examples of available entertainment may include recent movie releases, popular TV series, a diverse music library, and interactive games suitable for all ages, ensuring an enjoyable in-flight experience.

  • Can passengers hire a rental car after flights from Madrid to Mexico City?

    Passengers can hire rental cars after flights from Madrid to Mexico City. There are several rental companies available at the Mexico City International Airport, such as Hertz, Avis, Budget, SIXT, and Alamo. These companies offer a range of vehicles for hire, allowing passengers to explore the city and its surroundings at their convenience.

  • How does Avianca help in sustainable travel on flights from Madrid to Mexico City?

    Avianca promotes sustainable travel on flights from Madrid to Mexico City through various initiatives. For instance, they prioritize fuel-efficient aircraft, reducing carbon emissions. They implement waste reduction measures on board, including recycling programs. These actions contribute to minimizing the airline's ecological footprint and promoting more environmentally friendly travel.

  • Can passengers pre-select seats when flying American Airlines from Madrid to Mexico City?

    Passengers flying American Airlines from Madrid to Mexico City can pre-select seats. During the booking process, passengers can choose their preferred seats based on availability. American Airlines offers different seating options, including standard seats, preferred seats with extra legroom, and premium seats with additional amenities. Passengers can select their desired seats online or through the airline's mobile app.

  • What is the cheapest flight from Madrid to Mexico City?

    In the last 3 days, the lowest price for a flight from Madrid to Mexico City was $369 for a one-way ticket and $546 for a round-trip.

  • Do I need a passport to fly between Madrid and Mexico City?

    A passport is required to fly from Madrid to Mexico City.

  • Which airports will I be using when flying from Madrid to Mexico City?

    When flying out of Madrid you will be using Madrid Barajas. You will be landing at Mexico City, also known as Mexico City Benito Juarez.

  • Which airlines offer Wi-Fi service onboard planes from Madrid to Mexico City?

    Vueling, Aeromexico, Alaska Airlines, and Lufthansa offer inflight Wi-Fi service on the Madrid to Mexico City flight route.

  • Which aircraft models fly most regularly from Madrid to Mexico City?

    The Airbus A350-900 is the aircraft model that flies most regularly on the Madrid to Mexico City flight route.

  • Which airline alliances offer flights from Madrid to Mexico City?

    SkyTeam, and oneworld are the airline alliances operating flights between Madrid and Mexico City, with oneworld being the most commonly used for this route.

  • On which days can I fly direct from Madrid to Mexico City?

    There are nonstop flights from Madrid to Mexico City on a daily basis.

  • Which is the best airline for flights from Madrid to Mexico City, Aeromexico or Iberia?

    The two airlines most popular with KAYAK users for flights from Madrid to Mexico City are Aeromexico and Iberia. With an average price for the route of $750 and an overall rating of 7.5, Aeromexico is the most popular choice. Iberia is also a great choice for the route, with an average price of $998 and an overall rating of 7.0.

  • How does KAYAK find such low prices on flights from Madrid to Mexico City?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Madrid to Mexico City.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Madrid to Mexico City?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Mexico City from Madrid is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from Madrid to Mexico City?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Mexico City with an airline and back to Madrid with another airline. Booking your flights between Madrid and MEX can sometimes prove cheaper using this method.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Madrid to Mexico City?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Mexico City from Madrid up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from Madrid to Mexico City

  • Looking for a cheap flight? 25% of our users found flights on this route for $515 or less one-way and $823 or less round-trip.
  • After your flight from Madrid (MAD) to Mexico City (MEX), you can utilize various public transportation options. Examples include the Mexico City Metro, a comprehensive subway system with extensive coverage across the city; Metrobús, a bus rapid transit system; taxis, both traditional yellow cabs and ride-hailing services like Uber; and local buses, which operate on various routes throughout the city.
  • Avianca does not permit birds as pets on their flights from Madrid to Mexico City. However, they allow dogs and cats to travel as checked baggage or in the cabin. The maximum weight for pets traveling in the cabin is 17.6 lbs including the carrier. Examples of acceptable pets are small dogs, cats, and some small caged animals like hamsters or rabbits.
  • Avianca operates flights from Madrid to Mexico City and offers access to several lounges for its passengers. Examples of lounges that Avianca may use include the Sala VIP Puerta de Alcalá and the Iberia VIP Velázquez Lounge at Madrid-Barajas Adolfo Suárez Airport, as well as the Mera Business Lounge and the Grand Lounge Elite at Mexico City International Airport.
  • Delta Air Lines offers flights from Madrid, Spain to Mexico City, Mexico with common layovers in Atlanta, Georgia, or New York City, New York. For example, a typical layover for this route could be in Atlanta, where passengers may have a connection before continuing their journey to Mexico City. Another common layover option is in New York City.
  • Aeroméxico offers various kid-friendly options on flights from Madrid to Mexico City. Examples include in-flight entertainment with a wide selection of movies, TV shows, and games suitable for children, kid-friendly meals and snacks, and activity kits to keep children entertained during the flight. These options aim to provide a comfortable and enjoyable experience for young travelers.

Prefer to fly direct from Madrid to Mexico City?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from Madrid Barajas to Mexico City Benito Juarez.
Find which airlines fly direct from Madrid Barajas Airport to Mexico City Benito Juarez Airport, which days they fly and book direct flights.

Direct departures

Madrid Barajas to Mexico City Benito Juarez

Monday

Aeromexico, Air Europa, British Airways, +4 more

Aeromexico, Air Europa, +5 more

Tuesday

Aeromexico, Air Europa, British Airways, +4 more

Aeromexico, Air Europa, +5 more

Wednesday

Aeromexico, Air Europa, British Airways, +4 more

Aeromexico, Air Europa, +5 more

Thursday

Aeromexico, Air Europa, British Airways, +4 more

Aeromexico, Air Europa, +5 more

Friday

Aeromexico, Air Europa, British Airways, +4 more

Aeromexico, Air Europa, +5 more

Saturday

Aeromexico, Air Europa, British Airways, +4 more

Aeromexico, Air Europa, +5 more

Sunday

Aeromexico, Air Europa, British Airways, +4 more

Aeromexico, Air Europa, +5 more

See more direct flights

Direct returns

Mexico City Benito Juarez to Madrid Barajas

Monday

Aeromexico, Air Europa, British Airways, +4 more

Aeromexico, Air Europa, +5 more

Tuesday

Aeromexico, Air Europa, British Airways, +4 more

Aeromexico, Air Europa, +5 more

Wednesday

Aeromexico, Air Europa, British Airways, +4 more

Aeromexico, Air Europa, +5 more

Thursday

Aeromexico, Air Europa, British Airways, +4 more

Aeromexico, Air Europa, +5 more

Friday

Aeromexico, Air Europa, British Airways, +4 more

Aeromexico, Air Europa, +5 more

Saturday

Aeromexico, Air Europa, British Airways, +4 more

Aeromexico, Air Europa, +5 more

Sunday

Aeromexico, Air Europa, British Airways, +4 more

Aeromexico, Air Europa, +5 more

See more direct flights

Reviews of the top 5 airlines serving from Madrid to Mexico City

 
See real verified KAYAK customer reviews for airlines flying from Madrid to Mexico City. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Madrid to Mexico City? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
7.5
Air FranceOverall score based on 1472 reviews
7.0Food
7.4Comfort
7.4Boarding
8.2Crew
7.0Entertainment
Airline reviews

Wasted a lot of time trying to find the CDG lounge - it was not next to the connecting flight gate like the Air France staff said.

8.0 ExcellentAnonymous, Jun 2025JFK - CDG
Read more Air France reviews

Wasted a lot of time trying to find the CDG lounge - it was not next to the connecting flight gate like the Air France staff said.

My experience was good overall, the quality of the food really decreased! There used to be a choice between meat and fish now it’s between chicken and pasta! In the choices of entertainment meditation has been added which is very good. Soft chair workout to improve blood circulation and avoid phlebitis should be added.

The only reason the overall rating wasn't "excellent" was due to problems in claiming luggage. The bags are delivered to the main area (Cinta 35) for domestic passengers, but to a DIFFERENT ROOM for international arrivees. After waiting 30 minutes, someone (who didn't appear to be from Air France or the airport) told us to go to another area. There we found our bags, which appeared to have been awaiting us for a while. We had to go through a bag check before leaving the airport. If we had been alerted to this possibility, or better yet, been to go directly to Cinta 34, we could have eliminated quite a bit of waiting.

Much better than the major US Carriers especially in Biz Class.

I wish that the meal included a vegetable or even a salad instead of couscous! Why serve chicken with rice AND couscous? Service was good overall though a bit lacking in friendliness. Usually on air france I've been offered a glass of champagne before dinner, wine with dinner, and a digestif after dinner. We were only offered wine this time!

It was not Air France but Air Europa. But confusion over our checked luggage. Whether it was checked all the way to Tenerife or not. It was not. Had to line up again in Departures. At least our Sky Priority was honoured. Flight was fine.

My wife and I had a row to ourselves after moving seats. There were no TVs and you had to buy food. So we did nothing but had a quick nap. Flight was fine.

The male attended that served are section was a snob. He did not answer my call light when my wine spilled all over the floor. I did not push it again or drew his attention to it. He just ignored the call light when he came to give us our meal, serving the people behind us first. I did not push it again or drew his attention to it to see his reaction. It was so obvious that he was ignoring us. We were in premium economy!

The plane was old Only 3 bathrooms available for economy The entertainment was old and the selection was poor

Georgian Airways check in staff initially denied us, because they thought passengers required transit visas to transfer on connecting flights. This required 70 minutes for them to call multiple people to confirm how transfers worked. They did not apologize once accepting our check in. Onboard, the four hour flight gave stale bread with spam slices as lunch. The only included drinks were still or sparkling water.

My flight was delayed, then I got transferred to a new flight that was also delayed- which wasn’t Aeromexico’s fault, it was because of weather conditions. Most of the crew was very nice and patient, except for one or two flight attendants who were rude. The entertainment wasn’t on, so all the screens were off.

My wife's entertainment system did not work. Payed for flight upgrade but did not receive advertised "free WiFi".

Annoying that we had to go to departures and get boarding passes. Should allow us to be booked all the way through, this is the only airline i have this problem with in MEX. Late boarding and take off

Lousy No wheelchair. As normal at Atlanta Cheap airline Cheap aero plane. - Neither entertainment nor food on a 5 hour saga

The airplane was an old airplane, seats were very uncomfortable and very little space, they changed my seat and that was no option to get back into my seat even when I was traveling a senior who required assistance.

This is not a low cost airline. Stop acting like o e.

Aeromexico crew made me check my hand luggage in the door of the plane. As soon as I reach Mexico City, I notice that my luggage was opened and 8 games of Nintendo Switch were stolen (700 dllrs value aprox) (the console was there) but the games were stolen. I am very dissapointed of Aeromexico and all the crew. Instead of being a good trip, It was a sad trip

Ok. But we arrived to a remote terminal which meant that a bus had to take us to the terminal building

Old aircraft the audio of the entertainment dosent work Dirty seats

The plane was so outdated, that it made it uncomfortable. The temperature was hot during the whole flight

The flight delay in Dallas created a domino effect that impacted all of the connecting flights. It also increased the number of connections. I missed my flight from Casablanca to Marrakech because of the tight turnaround when landing in Casablanca. . CMN airport was understaffed. Only one person could help while other employees were just watching him. It was an extremely frustrating situation. People were crying and slamming their palms on the counter when speaking to the customer service provider, Allabough (man’s name?). Allabough couldn’t change my flight in the system. simultaneously, I was on the call with America. Airlines customer service rep named Solomon that said he couldn’t change it either. So, I took a ONYA voyages train to from Casablanca to Marrakech to get there on Friday June 26. This was unpredictable trip.

The flight was over two hours delayed. The aircraft was somewhat dated.

There's not enough leg room in economy class. The seats are very narrow as well.

Luggage arrived damaged and protective plastic was lost. I need customer service to contact me or the number for customer service. Thanks.

Bag misplaced. Iberia claims bag has been forwarded. But AirTag shows that the bag is still in Madrid.

Food was terrible, tasteless. I ordered ovo lacto special menu in business class and got vegan tasteless food instead. Really disappointing.

Awful. The flight wasn't actually operated by Iberia, but by American Airlines. I was unable to get my boarding pass and as a result missed my connecting flight.

Very good service from San Jose to Madrid . Ryanair service from Madrid to Brussels 😕

I wish they could put the pre-tsa check on the tickets or global entry.

Couldn’t keep my luggage and had no choice. Ground staff didn’t even bother to explain why.

Boarding was excessively slow. They do it by groups in a way that it doesn’t make sense. After business class , ppl that need assistance and any other priority group they should have ppl board from the back to the front. First rows 20+. Then 15+. Then 10, etc. having ppl sitting in the back board last makes no sense. The libe backame long as soon as ppl on rows 10 or so where told to board. The line went all the way up the ramp and tunnel for 25 mins.

The chicken that was served in business class was cold!

I receive a service for what I pay, so it is fair.

A few years ago long flights 6 hours or so used to have video screens and they offered ear phones. The food cart used to come and drinks. Now absolutely nothing. Avianca is as bad as Spirit Airlines. Avianca will now be my last choice when booking my next flight.

Terrible, We had to stay in Bogota for two days due to weather but the airline did not provide for the same day flight. Only two days later

Purchased a business class ticket and got a economy seat with center seat blocked they call it business. 3100usd ticket on a flight where economy costs 500usd The biggest scam insult have had on a regular airline. Avianca should be in the low cost category and kicked out of Star Alliance. I want the difference to be credited. Ets see what Avianca does. No reply so far. Avianca = low cost airline. Beware

Excellent flight and one of the smoothest landing I’ve ever experienced

The seats were very uncomfortable. I would have upgrade or got different flight if I knew. I usually sleep in the plane but I couldn’t sleep at all. Very uncomfortable. Also no food or drink everything was to purchase, and that’s u usual for international flight.

Flew with our two children. Paid $380 to check two bags (one was overweight). They then left the bags behind on Sunday, December 21st, with all our family’s clothes and family Christmas presents. When we arrived at our destination they told us the bags had not arrived, and they thought (but didn’t know) they were still in Boston, but that there’d be a flight the next day and the bags would arrive the next day. The next day we found out there was no flight, now we’re hoping we get our bags before we fly back out. Meanwhile, trying to get any engagement or accurate information is a waste of time. The folks at the call center are just gatekeepers, who can’t connect with any departments that actually do things to solve a problem. Getting information is made deliberately difficult. My biggest regret is that I’ve had a number of awful experiences with Avianca traveling between the US and Colombia, and still let myself get suckered into buying these tickets because the schedule was great. Never again.

We were not aware carry-on bags cost extra until we arrived at the airport so, we were charged $240.00 for two small carry- on bags! There was a substantial fee for drinks and snacks. No wifi, or other entertainment was available. Waiting areas were crowded and uncomfortable.

The first class seats were unusable, mine at the end of the flight, my husband's in the middle of the flight, and the one next to me was unusable either, they had to move the person to another seat.

I thought we were screwed having to pay an additional $300 to pick our seats. My wife and I think it’s important to sit together on long flights and British Airlines use’s that against us charging over $300 on top of an already high fares. In the future, I’ll try to avoid using British Airlines, and KAYAK and stick to American or United.

Yet again BA flight was delayed. Only one delayed. No updates from ground staff. Plane was dirty and staff were disinterested.

BA gave away one of the seats I paid for. Within the last minutes before boarding, my partner couldn't make the flight. I should have had a seat next to me that was empty.

I couldn't get a vegan meal because I booked via kayak but everything else was lovely

The flight was booked on British Airways but operated by American Airlines. When I went to check in at the BA counter I was told I needed to check in at the American counter. That wasn't a problem but it would have been nice to know and save a bit of time on the very long American check-in lines.

my flight was canceled and rescheduled for two days later

Boarding was chaos. They did not board by group number and it was a free for all. We had a young child with us and were expecting pre boarding. Crew announcements were also poor as the crew member was speaking far too quickly to be able to hear what they were saying.

My seat was broken and unable to fully recline. My USB power point was not working and nor was the one next to me. It made a 12 hour flight feel a lot longer.

They took my carry on and checked it in. Staff in general at Heathrow are not friendly or helpful

Everything you need to know for your flight from Madrid to Mexico City

Information on your arrival and departure airports

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