Find Cheap Flights from Madrid Barajas to Miami (MAD - MIA)

Absoulty nothing

Your lack of verification of someone at your gate compelling my wife to pay in cash instead of accepting the reservation. Uouj could snd should. Have call security And your gate and investigated my claim. You had 3 hours to do so.

No delays. Efficient service. Comfortable seats and able to sleep easily.

N/a

clean. Seat covers nice and clean. furniture color scheme pleasant.

1. Seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food. 6. Electrical / USB / Network plugs or WIFI unknown.

Late

Late

Great selection of movies and entertainment

Flight attendants were very disorganized, did not answer calls and were not on time to serve the passengers. The snack just before arriving was served 30 min late and they were rushing to clean up; they finished just in time before touchdown. I heard one saying "we're landing in 1.5 hours while serving the snack and the flight tracker showed about 50 min. They even dropped an empty can from the trash bag on me and not a single apology.

I tried to check in online but was prompted to check in at the airport. At the airport kiosk I checked in and got a terrible seat two rows from the back. Food was mediocre and entrainment fair. The flight crew were ok not exceptional. Aircraft was nice and clean. Other than poor seating the flight was smooth. I've had better flights overseas.

See above I should asked for another seat there were plenty of vacancies.

Excellent depart timing and crew member customer service.

The LCD movie player didn't work... it makes a 9 hours flight even longer and super uncomfortable.

Latest aircraft provides the best comfort you can get in economy class !

Not enough food in our dish. Entertainment catalog had nice films and series but not enough choice in my experience. French subtitles would have been nice.

Based on the way that I wa treated, I am unable to find anything that I did like.

Unprofessional, lack of manners. Customer service for tap is awful.

More legroom than a standard US commuter flight, and food also was better.

Checking a bag took about 45 minutes even though I had already checked in and prepaid for my checked luggage...

Nice crew, food was good. 2.5 hour flight, so entertainment is not valid for this review.

However, the boarding was absolutely atrocious. They had two Dutch attendants dealing with a fully booked Airbus flight. I arrived at 11 AM and did not get to the front of the line until 1 PM. They actually had to take off later, as in, push the flight later, because of their inability to bring someone else to the check-in counter to help with boarding. For the Dutch and their famous understanding of efficiency and staying ahead of the curve, this was both frustrating and not understandable. Not really TAP's fault...

Boarding fast

Old plane. Floor lighting was duct tapped down... Very surprised to see. Nice that food was provided on a short flight but bread was ice cold and hard.

Departure and arrival were on time.

The chair is very tiring Very tight space between chairs The food cold and wrapping was wet with water !!!! No entairtaiment movies for almost six hours.

Cancelled!

A short flight but attendants served us a snack and water with a smile.

No business class

Clean plane, efficient crew, food OK. Boarding was organized

No entertainment and no power plug to charge devices.

TAP and the personnel from TAP were fantastic.

The Dutch/KLM gate agents were horrible. I was treated rudely and unprofessionally.

The seats were pretty comfortable and the crew was excellent.

There was no entertainment and the food wasn't good.

The service is great, nice crew, always helping the traveler. Entertainment system is very good with several movies, programs, The musci system is very poor. but they charge for headphones. The food is good.

The layout of the plane, the rows are too close. This is a Boeing 787, beautiful plane, but you are tight in your seat, so is a long, long, long trip. Maybe is because is form LOT Airlines?

I flew business class and the crew was very attentive and accommodating. I actually really enjoyed the food, it wasn't the most lavish or have much variety to choose from, but it was good, filling, and I liked what they had to offer. Comfortable chairs/beds. We were on the new Dreamliner and the windows and lighting effects were great, minimizing our jet lag. Good airline I would consider flying again if they rectify the problem with the bugs that bit me!!

Well, I ended up with 25 incredibly itchy bug bites on my legs from the blanket they gave me. It was painful and uncomfortable and, well, gross. I've asked for a refund, I am waiting to hear back from them. If this didn't happen, I would have said the entire flight was easy and excellent. There was very little entertainment, so if you do fly them on a long flight, come prepared with things to do.

Not friendly stuarders..

They had a snack even on such a short redeye flight!

No vegetarian snack option though.

Food

Touch screens

The air France staff were phenomenal. Very professional and courteous. Almost so courteous you thought it was not genuine (however it was)...by end of the flight they made you want to write a letter on their behalf.

Seat didn't recline as much as needed and was no in flight entertainment.

Plane, Seats Ponctuality

The food.. Beurk!! My seat was broken but they find me another one not bulk head unfortunately

The flight was good along with the food, entertainment and staff.

Overall the flight was good but we were delayed due to a spill behind the plane. Unfortunately during the delay we were stuck inside the airplane with no air for some time until it was turned on. Also the restrooms need to be checked more often as they became very dirty mid flight and toilet paper and hand towels ran out.