The service is great, nice crew, always helping the traveler. Entertainment system is very good with several movies, programs, The musci system is very poor. but they charge for headphones. The food is good.
The layout of the plane, the rows are too close. This is a Boeing 787, beautiful plane, but you are tight in your seat, so is a long, long, long trip. Maybe is because is form LOT Airlines?
Nice crew, food was good. 2.5 hour flight, so entertainment is not valid for this review.
However, the boarding was absolutely atrocious. They had two Dutch attendants dealing with a fully booked Airbus flight. I arrived at 11 AM and did not get to the front of the line until 1 PM. They actually had to take off later, as in, push the flight later, because of their inability to bring someone else to the check-in counter to help with boarding. For the Dutch and their famous understanding of efficiency and staying ahead of the curve, this was both frustrating and not understandable. Not really TAP's fault...
Old plane. Floor lighting was duct tapped down... Very surprised to see.
Nice that food was provided on a short flight but bread was ice cold and hard.
I flew business class and the crew was very attentive and accommodating. I actually really enjoyed the food, it wasn't the most lavish or have much variety to choose from, but it was good, filling, and I liked what they had to offer. Comfortable chairs/beds. We were on the new Dreamliner and the windows and lighting effects were great, minimizing our jet lag. Good airline I would consider flying again if they rectify the problem with the bugs that bit me!!
Well, I ended up with 25 incredibly itchy bug bites on my legs from the blanket they gave me. It was painful and uncomfortable and, well, gross. I've asked for a refund, I am waiting to hear back from them. If this didn't happen, I would have said the entire flight was easy and excellent. There was very little entertainment, so if you do fly them on a long flight, come prepared with things to do.
The flight was good along with the food, entertainment and staff.
Overall the flight was good but we were delayed due to a spill behind the plane. Unfortunately during the delay we were stuck inside the airplane with no air for some time until it was turned on. Also the restrooms need to be checked more often as they became very dirty mid flight and toilet paper and hand towels ran out.
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us, please send us an
email
and someone from our team will get back to you promptly.
¹
Hacker Fares sell tickets to/from a destination via different airlines and are subject to the booking
requirements and terms of each. Any changes made to one of your tickets will not necessarily afford
rights to change the other ticket. Fares change frequently and are subject to availability.
International travel may require proof of return flight.
Air Europa
Finnair
TAP Portugal