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Cons: Waiting on one way too long. More than 1hrRead more about Alaska Airlines
Cons: Waiting on one way too long. More than 1hr
Pros: Always a great airline and crew
Cons: Beverage service could be more frequent
Pros: Crew was very nice and professional.
Cons: Turbulence. Assigned a seat that doesn’t recline
Pros: seats are okay one of the few airlines with outlets to charge electronics no matter if you’re in coach or first class
Cons: more comfortable seats
Pros: Quick flight
Pros: Fast flight
Cons: Seats were a little uncomfortable. The boarding process took a while.
Pros: Everything was good
Pros: crew amazing, since an added luggage is a carry on, we were given a pass on paying checked in luggage. thank you very much Alaska Airlines
Cons: none that I could remember
Pros: Everything goes so smoothly.friendly crew. Good coffee.
Cons: Nothing. Tight squeeze.
Pros: Good personal good service thank you Alaska
Cons: One person he was change my ticket he was a good man and a very gentle man thank you so much appreciate I don’t know your name but thank you .
Pros: Everything was perfect!
Cons: Nothing. Great airline.
Pros: Spiffy plane; nice, attentive flight attendant.
Pros: Crew was very warm and friendly! Delicious food and snacks available for purchase.
Pros: Great service
Pros: Very friendly crew. On time flight. New airplanes. Free movies.
Cons: Please provide more meal options available for purchse.
Pros: We arrive safe
Cons: We arrive safeThe staff spend a good part of the time chopping it up with themselves in the back and just before they landed they rushed through the aisle to pick up trash and they were so rude
Pros: The attendants were really nice... flight was fast and smooth.
Pros: The boarding went super quick and the crew was very helpful!
Cons: Not many snack choices
Cons: The crew was rude and disrespectful. Disorganized about handing out drinks. Unable to keep passengers from getting up too early on landing or opening bins in an orderly fashion
Cons: What food? Alaska Airlines doesn't feed the cattle. Even the Salmon I brought back, one was semi frozen, expected that... The other was not frozen at all??? What's up with that??? Leave that one out on the tarmac or what??? Doesn't matter what "AGREMENT" Alaska Air has with any airlines. Make you go through TSA again and there isn't enough time to catch a flight 60 minutes later. Much less get bags and check in again. I"m look for a different air carrier. Alaska Air is a mediocre airline and it's okay for them. That landing included a few bounces. The pilot came over the com talking about a great landing. I'd hate to see one of his bad landings.
Pros: Fast flight. Pleasant crew.
Cons: Sat on the runway for 30 or so minutes waiting to disembark. Wasn’t sure what was going on. A little explanation would have been pleasant.
Cons: Flight got delayed by 40 minutes while sitting in the plane. Sardines in a can is the comfort level....
Pros: Everyone was very friendly and professional, they granted me with an unexpected upgrade.
Pros: Overall, I had a pleasant experience.
Cons: Seats are too close together.
Pros: Yes, they My have lost it but they delivered it to make up for the mistakes.
Cons: My luggage was lost and still had not been found so I was in Alaska without most of my winter clothes.
Pros: It was quick and easy.
Pros: Great flight, crew and airplane. I love the brand new Boeing 737-900s that Alaska used on our route. Gorgeous new plane, great crew, and on time performance.
Pros: Alaska staff are always friendly and courteous, and the plane we flew on was very recent so the seats were new, clean, and comfortable. No issues with delays or timing.
Pros: Pleasant flight. Seemed to have more leg room. Pleasant crew
Cons: New approach to entertaiment, which requires you to have your own devices to view
Pros: Great exit row seat! Great free entertainment! Got on an earlier connecting flight for free!
Pros: Nice crew, helpful. Coffee was good. Seats were pretty comfortable
Cons: My ears Filled up and hurt on decent. I tried all the tricks but didn't help. Maybe cabin wasn't pressurized enough?? Also wifi should be free!! We pay enough for the flight, that's not nice.
Cons: The seats are small and so are the seatbelts
Cons: crowded with no room to sit anywhere and couldn't hear announcements outside immediate area. Immigration process too lengthy and almost missed flight with 2 2/12 layover in Seattle.
Pros: I recoment to fly with them 10. Todo estuvo súper se los recomiendo volar con ellos
Cons: Everything was excelent. Se disfruta ver el paisaje
Pros: The crew was great. They were pleasant and helpful.
Cons: We were on row 33 d,e, & f. Seats d & e would not recline. The button on seat d was broken. As annoying as that was, there were 3 unaccompanied minors sitting in front of us. Two of them were fine. The third one on the isle seat was up and down, in and out of his seat the majority of the flight. I couldn't sleep. This was my second flight of the day after staying in Seattle for 7 hours waiting between my flights. The kid was loud and it seemed like the crew couldn't correct him. He just did as he pleased. I wasn't the only passenger who had a problem with him. And apparently the crew did as well. I paid a lot of money for that flight and he ruined it for me. If they are going to fly children like that, the crew should be able to correct them so the other passengers can have a pleasant flight.
Pros: Most Everyithinh
Cons: Your free snacks are aweful and the wifi was not right for iphone connections.
Pros: Polite and helpful crew members.
Cons: Boarding just takes a while to get started.
Pros: Easy boarding
Cons: The Wi-Fi was not working on our flight. Money back?
Pros: all the efforts they went through to ensure our comfort as our flight was delayed 3 hours
Pros: Alaska Airlines treats their customers as kings and queens and not a burden like other airlines. My flights were on time, comfortable, peaceful, and most of all welcoming.
Cons: Nothing at this time.
Pros: Crew was friendly and flight was on time.
Cons: As I went to board my flight to return to Austin my seat was changed for "operational purposes" from a window to seat B elsewhere. I hate to complain and at the point we were boarding and I simply wanted to return home. However I have motion sickness typically and really hate being stuck in seat B neither on the isle or window as this really does not assist with feeling nauseated. Furthermore the seat I was placed in did not recline so I was unable to relax at all once we were airborne.
Pros: Quick and easy experiences at the check-in counter, on-time flight boarding and departure, very clean planes, extremely helpful and thoughtful crew on board despite my husband and I walking around the entire flight calming our 7 month old girls, and quick luggage retrieval upon arrival at Newark. A great first experience with Alaska Air which I hope we can flight with again in the future!
Pros: I flew with my 83 year old mother, the whole process was very smooth and easy. I particularly liked having assigned seats. We didn't have to scramble to try to get seats next to one another. Everyone was courteous and present. I woul fly with Alaska again.
Cons: No dislikes
Pros: very little except the price
Cons: well it wasn't Qantas that's for sure
Pros: Her flight in to Seattle from Sacramento went very smoothly.
Cons: She missed her flight after several Alaska Airlines employees directed her to wrong lines to check her bags, she does not have a credit card so she just wanted to pay cash but no one seemed to know how to help her for over an hour. Just really put a damper on a Birthday trip to visit me.
Pros: On schedule. No luggage problems.
Pros: I liked getting off the airplane.
Cons: Look every one experiances problems. It comes in the form of weather, mechanical or security issues that disrupt a flight in the form of delays. There is no surprise when this occurs. So when a three hour delay is thrust upon you and you have already given up your carry on and your assigned seats perhaps the recovery should have been less of a surprise. One pilot announcement, and offer of free loyalty points falls so short. No comp eat or drink coupons on the ground. Still got billed for food and wifi. Drinks were offered but ofcourse they ran out before the center of the AC was served. The recovery happens at the moment not in the next few days you will recieve an email with miles. Still haven't gotten any email after a week. I will fly anybody other then Alaska.
Pros: The staff was extremely pleasant. Plenty of leg room. Departed on time and arrived ahead of schedule.
Pros: On time!
Cons: So far nothing.
Pros: Fast boarding and off boarding
Cons: Crew wasn’t as attentive. While my first flight (I had a layover) seemed extra attention and care was put into the cleanliness and order due to Covid, second flight seemed to be a little overcrowded.
Pros: Fast boarding, quick flight, friendly attendants.
Cons: DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight.
Cons: Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open.
Cons: Freezing flight! So cold. From Atlanta to Pensacola in June, one should not freeze.
Pros: They were great & super friendly!!
Pros: The movies
Cons: They didn’t have any blankets left it was really cold on plane
Cons: No wifi
Pros: Flight attendants were very friendly.
Cons: Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly.
Pros: The crew
Pros: The crew was excellent
Cons: We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one
Pros: That I arrived safe.
Cons: My seat didnt recline my back was in a lot of pain so was my neck. After getting to L.A at 9:52 a.m didn’t get out of the plane till 11:05 then the baggage claim was noted on carousel 2 when in fact it was carousel 3 when I asked a worker she said “I dont know ma’am” waved me off and kept walking. Terrible.
Pros: That we landed an hour early.
Cons: That the seats were so cramped.
Pros: We got on we took off and arrived on schedule just as it should be.
Cons: The overhead didn’t fit my standard and I ask the gate attendant and she assured me or would. Otherwise excellent game
Pros: How friendly all the staff were and how quickly we boarded the plane.
Cons: How the toilet didn't work, but it's okay because I think we could all hold it for an hour ;)
Cons: Plane was delayed 90 minutes due to late crew. Plane was very old, only outside bins held carryons.
Pros: With all the competition among airlines and the cutbacks we suffer as customers Delta manages to make you feel like you matter still. Timely boarding, actual help with finding seats making boarding efficient (not just hurrying you along), updates from the cockpit that you could hear and understand, multiple choices in snacks-one even a healthy option, staff that was friendly and interested in making it a good experience not one that seemed bothered they had to work.
Pros: Atlanta airport is super duper organized!!! No problem getting tons of people through passport control & customs! Lots of well English speaking guiding staff- i was delighted!
Cons: On the international aircraft, 767, the monitors were smaller and hab on the domestic flights flight, the picture was way too dark to enjoy & sound out of one earpiece only
Cons: My flight was delayed, which would have caused me to miss my connecting flight. The customer service person was not at all helpful, and told me there were no other flights available on any airline until the next day. However, I was able to go online and book another flight immediately...which means that she was either being disingenuous or actively undermining efforts to get me home in a timely fashion. Very disappointing and as a SkyMiles member would have thought there would be some level of common courtesy dealing with a non-weather related delay that drastically impacted my travel plans.
Pros: Traveling with a 4 year old isn’t always easy. Delta’s flight attendants and the captains controlling the plane were excellent! Safe flight. And the entertainment that is provided for the customers is fun and relaxing. Makes a 4.5 hour flight go by quick. Thank you delta, I will be flying with you in the future
Pros: The fact I arrived safely
Cons: Delayed 40 min then boarded the plane without pilots. Waited another 30 mins for pilots and by the time they got there and settled weather delayed. Sat on plane for another 30 mins then were finally let off the plane. Quiet announcements for reboard most passengers late. Then waited in line for take off for another 25 min. Whole thing was poorly executed. Would expect better from a large airline
Cons: I never received anything about my booking. I went the airport Wednesday morning not knowing if I’d actually fly out. I only had on my Kayak app a trip itinerary. Thankfully I did. In Atlanta I added my Skymiles # to my trip. Upon arrival in Mexico I rec’d a push from Delta about my trip with my Record Locator. Flying home was to depart at 8am. When I rec’d my boarding pass it stated 8:55am. While waiting at my gate Delta sent me a text at 7:30am that my flight would be leaving at 8am. That confused me. Needless to say I was suppose to arrive CVG at 3:49pm, but instead was booked on a flight departing Atlanta at 4:30pm. Plans at home had to changed for Friday evening as I was not arriving at mid-afternoon. Needless to say I’ll probably not book thru Kayak anymore.
Pros: Everything was great.
Pros: Good customer service
Pros: Quick boarding, clean plane, good entertainment system.
Cons: Used a neck/back pillow and jacket against hull to try and keep my shoulder and arm from freezing solid. I usually sit by the window on a couple dozen flights per year, and it has never been this cold on my arm. I wonder if a heating pad would work on their outlet?
Pros: Wouldn't know wasn't able to make it to the flight
Cons: The fact that for the second time in 2 months Delta issues kept me from making my flight
Pros: The boarding process was smooth, friendly staff.
Pros: Maintained high standards of service despite massive delay.
Cons: Boarding and departure was messy because of the delay
Pros: We'd paid extra for main cabin so hot to choose seats and got in flight entertainment.. Staff were friendly.
Cons: No free wifi.
Cons: Every flight was 100% full. Inadequate overhead space. I felt I was being herded like cattle. It is NOT a pleasurable experience flying with Delta.
Cons: I liked it all
Pros: The boarding agents were especially helpful and friendly to my disabled wife, travelling in a wheelchair.
Pros: on time meet all my expectations
Cons: I believe it is time for WI-FI to be complimentary in flights. It is far too expensive and feels like price gauging
Pros: Free first checked bag, comfy seats
Cons: Would have liked more movie selection
Pros: Refer to my comments about flight from Chicago to Minneapolis.
Pros: love to fly delta
Cons: don't like when they ask to check bags at gate
Pros: I was very grateful to have made this flight on standby.
Cons: Someone has to sit in the seat next to the restroom. Had I a choice in the matter, I would have preferred to sit elsewhere. But as I said, I was grateful to have made the flight, and arrive at my destination a mere 3 hours late.
Pros: Delta service and conford are great.
Cons: Pay for wifi
Cons: Waited on tarmac at Laguardia more than 45 minutes after landing for gate to open up.
Cons: Didn't eat or use entertainment.
Pros: Everything was smooth from start to finish, and the flight landed 10 min. early! Can't ask for more!
Cons: I will avoid the airline at all costs
Cons: Ended up stuck at Laguardia for 9 hours, tried to get onto earlier flight and wasn't able to because as I arrived as the jet bridge door was closing. The delta crew was pleasant, but I sat at the terminal watching to see how quickly that plane would back out to depart.... it sat there for another 45 mins, while I sat there wishing I was on it. My later/original flight ended up being delayed multiple times (not due to weather) and given no explanation for why.
Cons: Connection flight from LAX to Seattle was dropped off of booking completely. When Delta was able to fix the changes in Sydney Australia they put my husbands ticket as a standby instead of putting him in an assigned seat and reported that they couldn't fix it that we would have to wait and get to LAX before the changes could be made again. There was a one and a half hour flight delay from LAX to Seattle. From Sydney Australia to LAX entertainment system didn't work the whole entire flight, they were screaming children the entire flight, and Delta had double booked seats on several different people. There were no apologies and no compensation for any of the incidences.
Pros: People were nice.
Cons: I didn't like having my seat assigned at the gate. I booked this flight months ago, but yet somehow I got the very last row of the plan. Which is the noisiest location with the least amount of room. On the flight back they put me in the second to last row, even though there were about 10 seats empty scattered throughout the plan. Made no sense to me.
Pros: Organized and smooth
Pros: Plane wasn’t full and left and arrived early!
Cons: Offering some kind of beverage
Cons: IFE was not streaming movies, WiFi on but not loading
Pros: Crew was great
Cons: Not operating in any way like there is a pandemic going on. Both overbooked flights. Put everybody too close together and then spouted a bunch of social distancing. All words no action. No sanitizer or wipes offered. No amenities.
Cons: never made it to this flight.
Cons: A bigger plane.
Cons: Crew was terrible
Cons: Baggage handler lost my bag, grabbed it off plane cabin, never found
Pros: The crew was good in first but ooor in baxk
Cons: More room for bags
Pros: On time flight, efficient, friendly crew. Clean plane.
Cons: I was told that 30 minutes is plenty of time to make a connection at DCA. However in order to make a connection there you need to take a bus across the tarmac. The bus sat on the tarmac loading up with way too many people for 10+ min… Almost missed our connection
Cons: Great flight
Cons: Flight currently delayed 3 hours! No help booking another flight or compensation or way of getting back to NYC in time.
Cons: All good
Pros: Crew was great. Seats could be a bit wider
Pros: Crew was great. Boarding was easy.
Cons: Easier option for entertainment.
Cons: Flight delayed, interior of aircraft was deteriorating
Cons: AA flight into Miami delayed due to late arrival of aircraft, followed by significant delay on the tarmac waiting for another plane to leave. This then delayed getting bags that required rechecking. At the AA booth, even though I was 42 minutes before the flight, they would not let me check my bags (not 45 minutes before) requiring me to stay in Miami overnight before booking me on a standby flight the next day. Customer service representatives were unhelpful and supervisor was rude. As someone who travels a lot, this was the worst service I have ever received from an airline (which says quite a bit). Will rethink ever booking a trip on American again.
Cons: Flight attendant was not helpful and the border of rude
Cons: Delay more ran 2 hours
Pros: Arrived on time despite late departure
Cons: Bumpy ride in CLT but uncontrollable
Pros: We really appreciated the comfort of the seats and the staff are great. Although fully booked, we were still comfortable.
Cons: My husband and I were assigned seats away from each other and the boarding took a long time.
Pros: WiFi was on the flight. Free with TMobile.
Cons: Easy and fast flight
Pros: Flight crew very friendly.
Cons: No entertainment so 1 star rating. Kind passenger switched seats so I could sit with my husband and son. Would have had to sit behind them if not for her. Paying extra for isle seats was a surprise.
Cons: Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.
Pros: We arrived on time.
Cons: These planes feel like they are made of Legos. They are absurdly tiny and uncomfortable (and I am a small woman). Hot and stinky when boarding and no room for you or your carry on luggage. The days of glamorous air travel seem very far away.
Cons: Delayed over two hrs due to mech. Known long befire scheduled departure according to pilot. Did not know why alt plane was not provided sooner! Not best airline as claimed!
Pros: Got into NYC early which enabled us to make our connection. Flight attendant also moved us to a row with more leg room.
Cons: Cramped seating would have been miserable had we not been moved to an exit row.
Pros: Lost baggage
Cons: They have it arriving with me. But cannot locate it. Normally they would know where it was.
Cons: Had to wait for pilot coming from Mexico flight for 20 mins after everyone boarded
Pros: Other passengers were friendly?
Cons: I was traveling alone with my tired, cranky 13 month old. I get that it's no fun for anyone, including me, to have a tired toddler on the flight! But from the moment we boarded the flight attendant was unfriendly and unhelpful. I asked for help putting a heavy bag in the overhead compartment. She half-heartedly tried and then told me it "didn't fit". By simply turning it on its side, I was able to easily make it fit, but it was uncomfortable for me to have to do so while also holding my baby! The flight attendant then commented that I couldn't have the child in a carrier during the flight (something I am well aware of!). She also neglected to offer us a snack later on. Overall, she was rude and inconsiderate and made a difficult trip more unpleasant.
Cons: Will probably never choose to fly American Airlines again
Pros: The PWM airport, ALMOST makes air travel tolerable. Great little airport. Crew was pleasant, Seemed to enjoy their work. That, alone makes a huge difference in an industry that truly doesn't put customer service anywhere NEAR the top of the priority list.
Pros: otherwise ok
Cons: 2hr delay
Pros: The flight was fast and good service
Cons: En El Salvador the person who check my luggage was rude And throw my medicines to the garbage and she told That I need a proscription from my Dr , never it happen before , I think she work for El Salvador airport but she was rude
Cons: Small plane with no leg room
Pros: The staff were all quite polite and helpful
Cons: the boarding process is chaotic. No one pays attention to the boarding numbers and it's just a big, pushing, shoving mess. I'd like to see a little more use of the system to keep.people more orderly.
Cons: Flight was good until, after arriving 30 minutes early to PWM, our plane had to wait about that much time for our gate to open. Once pulling to the gate we waited another 15 minutes for someone to figure out the walkway and open the door tom the plane-- all with no communication from the crew.
Cons: Did not get to finish the movie I was watching on my first flight and movies were not offered on this flight.
Cons: i decided to purchase a separate direct flight at a different time instead of changing my flight, only to be informed later when i tried to hop on the back end of my original flight, that they had canceled my ticket since i hadnt boarded on the front end of that flight. i had spoken to a customer service rep about my option before purchasing the extra ticket, and she did not mention that this would be an issue. then i had to pay extra to get back on my original flight.
Pros: Quick and easy
Pros: American Airlines is my favorite Airlines to fly. There is a little more leg room and the seats are a little wider. The staff is very professional and courteous.
Pros: On time, courteous ground and flight crew
Cons: Tight seating, refreshment service
Cons: My flight date was changed because of a medical issue with my grandson, and I was outraged by the amount of the change fee.
Pros: Not applicable
Cons: Flight was pushed out at least 5 times before departing. Once we even boarded and were told to get off the plane after the delay became too long, "for security purposes." The pilot was completely unprofessional - he tried to make light of the situation. At first it was funny but the jokes soon got old. There was little attempt to to update as the delay kept getting longer and longer. We learned more about the delay from our phone apps than from the crew. Most idiotic and incompetent group I've ever flown with.
Cons: I never even made the flight because they kept jerking us around
Pros: Wasn't over booked
Cons: No entertainment no offer to up grade
Cons: When I noticed on the itinerary that the layover only gave me 35 minutes I knew it would be a problem. I missed my flight and never got to Pensacola . AA staff were not very Empathetic. It seems to happen often. I'm in a hotel and praying that my flight leaves today.
Cons: Uncomfortable; charged $50 for checking bags only to see them checked for others for free at the gate. Seat selection on our three flights that day were ignored on 2 of tge floghts.
Pros: Easy upgrade
Cons: E145 don’t have room for carry on. Instead of people having to wait at exit of plane. Tell them well a head like when booking check your bag and make that one free. It goes to the same place right?
Pros: the crew was nice
Cons: We had to sit on the tarmac and deplane just to get onto another flight where I no longer had any power to charge my devices
Pros: Crew was very accommodating in light of the maintenance delay. Especially for those of us with small children.
Cons: Look, delays suck. We fly about only once a year, and we ALWAYS have a delay. ALWAYS. Air traffic control at Newark will delay a flight for a hangnail.
Pros: Very friendly crew.
Cons: This is a small airplane. I would like to see United insist that people check large bags.
Pros: Quick flight
Cons: Hard seats
Pros: It’s existance. Informative capt.
Cons: Late almost 3 hours. Sketchy bev service. 50 seat RJ.
Cons: Flight got cancelled again and again then call customer service but he doesn’t know anything about information. Totally ruined my day
Cons: 3 hour mechanical delay
Pros: An early departure!
Pros: Nothing was good about this airline with the exception of the baggage crew that finally helped me in Washington Ronald Regan Airport
Cons: My flight out of Portland was canceled and it took hours to rebook. I had to fly American Airline to Washington DCA where I roamed the airport at 9pm looking for someone from United. The crew in Portland ME told me the gate person would have a hotel for me.... The baggage crew had to help me.
Cons: I only made it as far as Chicago, and my bag was fairly comprehensively lost as I did so
Cons: delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.
Cons: Person at ticket counter was rude did not want to wait in us when we was 1st in line. Did not greet and say good morning
Pros: AT THE TERMINAL IN PORTLAND THE ATTENDANTS WERE SUPER HELPFUL AS I WAS CONFUSED ABOUT GETTING MY TICKETS.
Cons: JUST BEFORE BOARDING THOSE OF US PASSENGERS NOT ALREADY BOARDED WERE TOLD WE COULD NOT BRING OUR CARRY ONS WITH US AS THERE WAS NOT ENOUGH SPACE TO STOW THEM OVERHEAD. SO WE WERE TOLD TO SEND THEM DIRECTLY TO OUR FINAL DESTINATION. WHEN I BOARDED THE PLANE I COUNTED 7 OVERHEAD STORAGE BINS ON THE OPPOSITE SIDE TO MY AISLE WHERE I WAS SEATED WERE NOT FILLED AND THERE WERE SEVERAL SUCH BINS ON MY SIDE OF THE AISLE (I DID NOT HAVE TIME TO COUNT THEM BEFORE I SAT DOWN). I ASKED AN ATTENDANT WHY THIS WAS SO GIVEN WE WERE TOLD THE BINS WERE FILLED JUST AS WE BOARDING FROM THE DEPARTURE AREA. SHE WAS POLITE AND SAID SHE WASN'T SURE ABOUT WHO MADE THE ANNOUNCEMENT IN THE TERMINAL BUT THAT IN ANY EVENT MY CARRY ON WOULD ARRIVE SAFE AND SOUND IN VANCOUVER - IT DID BUT WITH MY BOOK FOOD SNACK WHICH i HAD INTENDED TO USE WHILE ON MY WAY TO CHI. AND VAN.
Pros: First time first class flyer. It was great!
Cons: Being separated from my wife in seating when we booked before others that we talked to!
Pros: The flight attendants. Especially Meagan and Heather. Amber was a,sweetheart too. I had the same attendants 3 out of 4 of my flights that weekend. So cool. When they realized it was me again they spoiled me rotten. So good I feel like unless I have those 3 as my attendants I won't fly United again
Cons: No food options. No free food
Cons: Really awful, disorganized and unapologetic.
Pros: Got through sucurity ar PNR barely in time to make flight.
Cons: Even though I am a frequent flyer with a Global Access card, I was select for enhanced security check. I paid for the Global Accessmcard especially sofas to avoid this. United said it was a TSA thing while TSA said it was at the prerogative of the airline. Why did this happen? So much for TSA Pre or Global Access.
Pros: Usual United Corp mentality Overbook flites change your itinary leave you stranded with no connection spend nite in airport
Cons: See above
Pros: Arrived early
Cons: The plane dropped during decent.
Pros: kept us advised on why we were delayed. somethings are out of your control abbr I understand that
Cons: one of the crew members was not so friendly.
Pros: The flight was ok.
Cons: It took a long time to hook up to the jetway once we taxied in to EWR. Pilot even commented that he didn't know what the heck she was doing out there.
Pros: Flight did not happen
Pros: I liked when Delta stepped up and had us booked on one of their flights within seconds, after United abandoned us at their own terminal.
Cons: Flight delayed 3 times due to maintenance, total of 5 hours. After final arrival time came and went with no plane or even announcement, I had to go back through security to front desk to find a rep and remind United that they had forgotten about us. They handed us off to the Delta counter with no apology (except the "new girl" apologized)
Pros: Short direct flight
Pros: Not a single thing!
Cons: Arrived late
Cons: Kayak did not provide me with confirming email for flight in either direction and I missed my first flight to LA from Portland This is the second time I was not contacted via email from Kayak on flight reservations
Pros: The crew was nice and the area was clean.
Cons: I didn't like the fact that before boarding they offered to check peoples bags for free because so many people were trying to take ridiculous sized bags onto the plane. I always pay to check my bag . That process took for ever but we did still arrive on time.
Cons: it took me three days to get home. the first plane had a mechanical error. the second flight united booked me on was over booked so i didnt get a seat. the third flight they tried to send me on was also over booked. luckily someone volunteered to give up their seat.
Pros: We stood in line forever to then be told the clerk couldn't ch we ck us in. When we tried the kiosk it didn’t work. Long story short we missed our flight due to their poor organization of the line and crowd.
Cons: The confusion caused by lack of direction from the staff.
Cons: Seating next to the bathroom is gross
Pros: Friendly and polite! Crew.
Cons: Middle seat. Space too small.
Pros: Couldn't really figure out your Wi-Fi system so I just read a book
Cons: It's not really easy to set up your Wi-Fi system through the United app
Pros: It use to be, I could put up with the lack of comfort and services because the cost savings made it bearable. But thes days, the basic ticket costs are high and increasing despite ala Carter pricing. The flights are always full and the number of flights are down. Airline profits are at a peak yet very little is flowing back to improve the flying experience.
Cons: No agent to check in when I arrived at airport. Only at gate. No advance check in or advance seating. Allowed passengers to have more than 2 bags. Flight was late. No help getting to next gate or holding aircraft. Absolutely uncomfortable sitting.
Pros: That I got a refund, although that should be a given
Cons: Had to purchase new flight day of, as I was told of flight cancellation 5 hours before leaving to the airport. I then had to spend $500 on a new flight, and one of the connections refused to let me on the plane. Stil not home.
Pros: Pleasant crew
Pros: made good time.
Cons: they lost our luggage on the way back,Didn't make it to Portland. But it was brought to our house at 7:45. I think for 1600.00 for tickets you should provide pretzels. That would be great. Thanks
Cons: Canceled flight, booked me an impossible connection, put on stayby when I get the tickets months in advance. Offered no vouchers and made me fly out on a diffrent day. Hs aircraft delays on all flights
Cons: Never flying United again. On my way to the airport in Portland I got a text from United that my flight to Newark had been cancelled and there was no way to fly me out of Portland to San Diego that day. My sister had to drive me to Boston so I could catch a flight to San Francisco, which took 6.5 hours because it flew over most of Canada for some reason AND had three babies that cried from start to finish. Oh and because I was a late addition, I had a middle seat. The second I turned my phone on after we landed I had another yet another text from United saying that my connection to San Diego had been delayed three hours and wouldn't take off until 11:15 pm.
Cons: Tried to get assistance at the United desk where my gate was located at and they could not answer any of my questions and would not assist me or many others who had the same issues.
Pros: Same as Co's to Houston
Cons: Payed to upgrade seat was not comfortable and person next to me kept moving onto my side. Flight was 2 hours late so I missed my connection and had a terrible time to find a flight home. United staff was not helpful and kept telling me to go somewhere else for help. No food was served only tiny packet of way too spicy pretzels. Sat on the runway for an hour. Flight crew said 15 min and it was much longer. Crew seemed to be really confused.
Pros: Polite staff
Pros: The crew communicated well to the passengers.
Cons: I didn't get to Chicago until close to midnight, the flight to MSP was cancelled, and I missed my meeting the next morning. I understand you can't control the weather, but that didn't change the outcome for me.
Pros: Staff excellent
Cons: Passengers space is insanely small, staff work under restrictive conditions
Pros: Left on time,luggage not missed and good landing
Airlines flying from Maine to Alabama have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Maine to Alabama
Masks required on board, masks provided on flights from Maine to Alabama
Social distancing seating
Middle seats unavailable to book on flights from Maine to Alabama
Testing for antibodies, testing for symptoms for flights from Maine to Alabama
Waiving of change fees. Search flexible flights from Maine to Alabama