Shorter time over Atlantic. Very gentle staff. Good food and service. And I will visit Lisbon next time
Boarding from a bus at the main TAP airport for so many travellers and a long trip. Hei! Is not an economy charter!
Boarding was refused at gate due to late arrival of previous flight which was also a TAP flight. No assistance to delay following flight or accelerate our deplaning even though the next identical flight was three days later.
The crew did a great job.
The boarding process was nutz. We had to take a bus away from the terminal to board the plane. The flight was delayed. I was not very happy to have to spend $92 to check 2 bags.
The food was good. I have Celiac Disease and they accommodated my gluten free necessities with GF bread!! Wow.
The entertainment for an international flight (9 hours) was horrendous. The tiny TVs were actually fuzzy and it is set up so that you cannot actually choose your movie. It is like watching TV where you may tune in to a movie 20 minutes into it playing instead of starting whatever movie you want from the beginning. To make matters worse, there was no plug-in in case you wanted to watch entertainment of your own on phone/iPad.
Cancelled our flight, at 4am. Did not give a reasonX
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