Another horrible Jet Blue experience. This airline has suffered the biggest decline of all from best to worst. TVs didn’t work (again). internet was temperamental. Boarded late and couldn’t get organized to serve snacks.
Another horrible Jet Blue experience. This airline has suffered the biggest decline of all from best to worst. TVs didn’t work (again). internet was temperamental. Boarded late and couldn’t get organized to serve snacks.
I hate their constant delays! It’s as if I cannot confidently make plans for timing when I'm traveling with them. I slept through it, so all I can say is it was good.
Did not wait long for wheelchair and attendant to arrive after checking in. Wheeled down to plane Was greeted with a smile when entering the plane Choice of snacks was very limited to 2 items. Seats are uncomfortable. My butt was sore after the 1st hour of flying. Needs better cushioning at seats.
Did not wait long for wheelchair and attendant to arrive after checking in. Wheeled down to plane Was greeted with a smile when entering the plane Choice of snacks was very limited to 2 items.
One hour delayed departure resulted in problems with planned ground transportation at my destination.
No WiFi No TV Bag of chips I guess it could be worse.
I really liked the way snacks and drinks were available throughout the flight!!! The flight attendants were also all fantastic!
From bag drop to boarding, it was great. In-flight is a little different. The seats were a little uncomfortable for that long of a flight. The rest of the cabin crew except for Eva was wonderful. Eva was not friendly at all. I've had to personally encounter her twice in-flight. First time was when I had to go to the lavatory in the back of the plane, and since it was the first for me to board such tiny plane, I didn't know we were using the crew toilet. She was giving me an attitude while telling me where and how to open it since it's not the regular push to open type of door. The second one was when I had to throw trash then use the lavatory again. I asked where to throw them, and unfortunately she was the only crew in the back doodling on her phone, she had to point it out to me with an attitude then told me to wait on the carpet, which I understand because I didn't realize that, but she could have been nicer. After all, I'm a paying customer, and assisting a passenger who isn't knowledgeable about the aircraft is one of the things she's there for. The rest of the experience and crew from bag drop to in-flight were excellent except for her.
Boarding process on JetBlue is an absolute disgrace. I can’t believe they can’t figure out a better way to board everyone. They called people with disabilities, mosaic and group A all at once and it was a disaster
The flight itself was fine.. the customer service was amonst the worst I’ve seen. When booking my flight, I selected my window seat as I always do because when I’m flying alone so I can rest against it without worrying about falling asleep on anyone.. Then when it came time to check in, there was no record of my seat selection and the only window that was left cost me an extra $74. I called and they said there was a glitch when I booked the first time and there was nothing they could do about it.. Meanwhile the only reason I was flying JetBlue was because I had a $50 credit from the last awful flight we had that was delayed for four hours… So it actually cost me more to use that credit. Never flying with them again.
Flight was on time. Staff were friendly. I paid for Economy Plus but was required to check my standard carry-on luggage due to lack of space on the aircraft. This cost me 30 minutes, unexpectedly, in waiting at the baggage claim. This experience did not meet my expectations.
737 Max was leaking water into the cabin through the windows. Overhead bins opened on landing. Bad bad plane.
I was not able to buy food in the flight. They refer to include your Credit card in the APP, and if you are not from USA (i have a credit card form Canada) it is not possible
The plane boarded and deplaned twice before the crew timed out. Flight was 7 hours late departing. Horrible experience!
Over two hours wait to get wheelchair assistance from arrival to the departure gate for LA was unreasonable even though there appreared to be heavy demand.
Everything was very good. Boarding and takeoff were on time and organized. Had a good flight
Wouldn’t let me check in said couldn’t find a ticket had to wait very long Time
Awful…flight was delayed more than 12hrs, missed all connections to Fort Wayne, IN, had to get flight to another city 2 hours from my destination, flight was again delayed by 40 mins because they did not have enough fuel, again missed a connection, finally arrived in Indiana at 11pm…but before my 2 hour drive home, ay, no Five That Our Luggage Never Made On The plane and Still In Chicago
Other than the two hour delay, it was fine. Of course they were very professional and kept us informed throughout the whole delay..
Good. The wife was not working but then it got resolved.
Absolutely filthy flight and not equipped for a trans US
The male steward shoved me hard when i sleeping on the isle, woke me up the only way incan descripe it was Violently. I wanted to cause a scene but was able to putnmy anger innch check, i want complain to AA
Good over all but my flight from. Miami to Barbados the airplane was very dirty like I have never seen before. It looked like that plane hasn’t been cleaned in a long time and I fly about one time a month.
Everything was very good EXCEPT the food, on a five and a half hour trip. They only gave to us was snacks in first class. They didn't give us pillows or blankets.
Very disappointed with the crew and the lack of attention given to the passengers. On a 5 hour flight they never offered a snack. One time offered a beverage and didn’t pick up the used cups until the flight was on final approach. The two flight attendants in our section mentioned that they were best friends and compared their pre flight shoes. When paying for first/business class there is a level of service that should be expected. These two spent the majority of the flight in their seats playing on their phones and laughing with each other. Very frustrating!!!
Both flights were delayed. One by an hour and the other by 1 1/2 hours after boarding.
Mas información, nos quedamos parado en el avión media hora
On a 4.5 hour flight to Las Vegas there was no food/lunch provided only cookies and a drink. This airline is starting to look and act like Sprit/Frontier. Will start to look into other airlines to fly more comfortably
We paid for 1st class seats and they did not even recline enough to making sleeping possible on this red-eye flight. No coffee before landing either. Will not be flying American again.
Great flight, great service but most of all- our luggage made the trip with us.,
Actual CLT experience was rough. I've never seen the airport as bad in regards to security lines and wait. (For not being a holiday) A lot of folks missed their flight this morning. Spirit is fine. But wasnt offered a beverage somehow. No worries but some how I missed it.
Flight from Tampa to Houston was canceled. SPIRIT rebooked me and they double booked my seat. Conclusion I COULD NOT TRAVEL TO HOUSTON. I MISSED MY GRANDDAUGHTER BIRTHDAY. I would not recommend this company. I will file a complaint. I will never consider SPIRIT as an airline . It’s a faker.
My flight was cancelled and I am stranded in another state
The crew was great but it felt gross how spirit charges you for every little thing. Picking your seat should be free (first come first served). Beverages and food I get. But picking where I sit? Gross.
Horrendous. Wish they would have just shot me in the leg instead.
I was denied my flight bc of my 2lb chihuahua, despite having sent in correct documents to board.
Flight always gets delayed. Sat in the plane for over an hour before take off with no air con, still had to pay full price for snacks/drinks.
The airlines delay the flight 1 day and we refuse to take that option instead we need to take a bus ride, now we are expecting for refund the money, it was a horrible experience.
Spirit cancels my flight and I have been stuck here at the airline since March 3rd 2pm and still here everything is close they didn’t accommodate me with a room or nothing they rebooked my flight for 7:25pm to New Orleans then from New Orleans to Fort Lauderdale I Wang Arrive Homw Until The 5th of March I am missing work I hav e kids to get home to and I am currently stuck with no food nowhere to stay no renter cause everything close I spent all my money and I’m very disappointed trying to get home I’m very very mad frustrated and very disappointed
It would have been no e to have the option of a mid day flight and not super early or super late in the day.
Manchester (MHT)United States
Miami (MIA)United States