Find cheap flights from Mexico City Federal District to Burbank

Find cheap flights from Mexico City Federal District to Burbank

Round-trip
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Wichita (ICT)
Burbank Bob Hope
Mon 11/30
Mon 12/7
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Top 5 airlines serving Mexico City Federal District to Burbank Bob Hope

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 28,796 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "I will say that this has been the best flight my husband and I have ever had. The crew members were very nice and helpful. This has been the smoothest flight we have ever had as well."

Pros: "Nice crew. Comfortable seats."
Cons: "Peanuts and water was “snack”"

Pros: "Comfortable seats and good choices of movies."
Cons: "Staff was rude and we were called to board but took long waiting in line to get in the actual plane. Flight was delayed. Food didn’t look appetizing."

Pros: "No issues with the flight. All went as planned."

Pros: "The movies"

Pros: "This flight was spectacular! I loved how the flight attendants served with pleasure and delight! They are very polite and patient, especially with the children. I have never seen flight attendants work with so much compassion and joy!"
Cons: "This would have to be my best flight so far!"

Cons: "My luggage was sent to another city"

Pros: "Staff was friendly."
Cons: "Crying child but I understand has nothing to do with the airline."

Pros: "I LIKED EVERYTHING,SERVICE AND ATENTION WAS EXELLENT ,PERSONAL WAS GREAT, MY BEST FLIGHT EVER..."
Cons: "WELL,ALL TV SCRENS ON THE RIGHT SIDE WASN'T WORKING,BUT NOT A BIG DEAL..."

Pros: "I had never traveled with Delta until my trip to Mexico. I was most impressed with the great service I received on my way to Mexico: from Atlanta to Guadalajara, Guadalajara to CDMX, and, at the end of my stay, from CDMX to Atlanta. I cannot say the same about the experience within Continental USA."
Cons: "I perceived a negative difference in all aspects during my flight going to Mexico, from Philadelphia to Atlanta, and coming back, from Atlanta to Philadelphia."

Cons: "The cramped airplane. The inept service crew… One of the worst I've had on board in a very long time"

Cons: "I never received anything about my booking. I went the airport Wednesday morning not knowing if I’d actually fly out. I only had on my Kayak app a trip itinerary. Thankfully I did. In Atlanta I added my Skymiles # to my trip. Upon arrival in Mexico I rec’d a push from Delta about my trip with my Record Locator. Flying home was to depart at 8am. When I rec’d my boarding pass it stated 8:55am. While waiting at my gate Delta sent me a text at 7:30am that my flight would be leaving at 8am. That confused me. Needless to say I was suppose to arrive CVG at 3:49pm, but instead was booked on a flight departing Atlanta at 4:30pm. Plans at home had to changed for Friday evening as I was not arriving at mid-afternoon. Needless to say I’ll probably not book thru Kayak anymore."

Cons: "Having to wait a long time standing in line before boarding the plane."

Pros: "Service the crew gave. Smooth fligh"

Pros: "Getting off the plane"
Cons: "This flight was fine compared to the first"

Pros: "Everything's good but the company need to improve the menu for vegetarians people"
Cons: "The vegetarian menu was very bad. I really didn't like it and was the same option to L.A. and when I came back tp Australia."

Pros: "We got before time scheduled"
Cons: "We paid full price and we got a service like Low cost flight.they ask us to pay for first luggage When we paid more then 800 Dolar to flight from México to New York"

Pros: "It left and arrived on time"
Cons: "They didn’t have wine in such a long flight"

Pros: "Easy to boar, no delay and arrived on time"
Cons: "One of the flight attendant was a little rude to some passengers."

Pros: "The Delta flight was such a pleasant contrast to the funky Interjet flight that I took from L.A. to Mexico that my Economy Class felt like First Class."

Pros: "The flight was delayed 6 hours but the crew and captain were exceptionally accommodating, helpful, and informative on updates."

Pros: "i liked very much the cheese and the coffee was also good."

Pros: "Nothing"
Cons: "It is the first time that I travel by this airline and I have a bad experience. The flight was delayed by 2 hours and before arriving at Los Angeles airport they informed us that they had not been provided with the migration forms."

Pros: "Excelent service"

Pros: "Non"
Cons: "My return portion of my flight was canceled and had to purchase a new ticket. I would like a full refund of my expenses."

Pros: "Horrible experience! Flight was delayed over an hour with no announcement. Seat was reassigned from front aisle seat to rear window Seat. Fortunately, it was a short fkight."

Pros: "Nothing really."
Cons: "Boarding process was horribly handled. Food was inadequate. Stewardess was saccharine. Bathroom door didn’t shut completely. I was told this wasn’t an international flight and therefore no free alcohol. Aero Mexico flight to Mexico City had much better food, free alcohol and more attentive service personnel. Also delays because of equipment problems."

Cons: "I lost the flight To hartford and I pay 4 the hotel"

Pros: "Good movies and some snacks."
Cons: "They told me last minute I needed to go to another gate for a passport check and a new ticket. They shouldn't have waited until the very last minute."

Pros: "We were delayed one hour in Mexico city but when we were in flight the crew definetly made up for it. The crew served us a great meal with drinks of choice as quick as possible followed by a hot cup of coffee cookies and kept coming around to check if we needed any thing els. Way to turn things around Delta."

Pros: "Please offer headphones to people who do not regularly take them in flights."

Pros: "I really enjoyed the movie selection on my personal entertainment screen. The movies were New releases and there was a good selection. Staff was also very friendly and attentive."
Cons: "The cookies on the return flight with Delta were nice, but the mini meal on the flight down with Aeromexico was even better!"

Pros: "I liked watching movies."

Pros: "The best service"

Pros: "That they got me to where I was going"
Cons: "The fact that Aeromexico/Delta and their predatory pricing charged us 28USD for a checked bag in an INTERNATIONAL flight, in clear defiance of Mexico's Law of Civil Aviation new reform. Also, shame on you Kayak for not bringing this up to our attention when buying our tickets."

Cons: "Spent $130 on a very uncomfortable aisle seat."

Pros: "Since I am a Silver Medallion Skymiles member, I asked about an upgrade. All seats in First Class were taken, but the agent at the gate seated me in a seat in the front of coach with more legroom (comfort plus? I don't know what they call it). That was great!"

Cons: "That we weren't automatically transferred to the next available flight to Burbank."

Pros: "The service of only one employee that booked another flight for me instead and actually helped me I didn't even take the flight to atlanta"
Cons: "The hole return experience was terrible the supervisor i tried explaining the situation to just walked of while I was talking to him i would like a refund for the last flight I didn't take."

Pros: "Awful"

Pros: "The service"
Cons: "Going into the security check point (immigration) lost my connection from Atlanta to Richmond Va there was just a few CBP officers working at that time but other than that was great"

Cons: "I couldnt watch any movie because the re was a buzz where the Earphones need to be conected."

Pros: "Flight took off and landed on time"

Cons: "It was belated by 2.5 hrs :("

Pros: "Comfortable, courtesy, good service."
Cons: "Please, there is never a vegetarian option. Many people do not want to eat meat. Very easy to offer a sandwich with vegetables or a little bowl of rice and beans..."

Cons: "Was not on it due to cancellation. Was on an Aeromexico flight without Delta emenities. Was very disappointing. Was not offered an upgrade and had a long layover in Mexico City"

Pros: "I didnt ever purchase that ticket"

Pros: "We liked the jet-ways to get to the plane, the food was acceptable. the plane was clean and the crew was helpful. The missing luggage was found and delivered to my home."
Cons: "The seats were so tight that even average size people had trouble getting their seats back a little. Somehow kids were placed in exit rows and seat exchanges had to be made. They ended up in my row. One piece of my luggage showed it was available at the conveyor but couldn't be found. It delayed our long day and was frustrating to think it was missing. No distinction where Delta has it's gates in Mexico City."

Pros: "Delta provides the best service I can think of. Even the babies in economy class stopped crying right after they realized they were flying with Delta. :)"
Cons: "I wish they would provide more entertainment options even for shorter flights. Let's all have free internet. Come on, it's 2016. Even for 20-30 mins free internet per flight would be great."

Cons: "Wasn't allowed to board because my sister is autistic traveling with her service dog. This had been the worst experience ever. We feel discriminated for something that is outside our control . This is unacceptable."

Pros: "Excellent selection of movies and the dinner was very good."
Cons: "Breakfast eggs and mashed potatoes were wet and too watery."

Cons: "Boarding procedure was hard and inconvenient."

Pros: "Crew was very friendly and helpful."
Cons: "You should bring a pillow and a blanket yourself if you want to have a good long flight."

Cons: "My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it."

Pros: "El asiento Premier cómodo . Acceso a Fast Track en inmigración"
Cons: "Salón premier en terminal 2 para vuelos internacionales tiene que mejorar . Buen servicio en el avión pero no excelente cómo ha sido en otras ocasiones"

Pros: "I was at premier class . Very comfy. Dreamer line are excellent and the service too."
Cons: "Nothing"

Pros: "More Spencer in the sits"
Cons: "Do they sits more confortable"

Pros: "Again, that you managed to be on time and that a 45 minute connection went flawlessly."

Pros: "Nothing"
Cons: "Everything"

Cons: "Landing was horrible"

Pros: "Non"
Cons: "Delay 5 hr made me stress, coz have conecting flight 6 hr..running in the diairport for check in LA - Korea"

Pros: "The crew was very kindly all the time, the on board entertainment is modern"

Pros: "The stewards and stewardesses were incredibly friendly, making up for the over-salted food and cramped quarters in economy."

Cons: "Llegue temprano al mostrador me paso a Migracion sabiendo que mi pasaporte estaba roto y no pude viajar perdiendo mi vuelo si el me uniese dicho eso yo uniese tenido tiempo de ir a sacar pasaporte nuevo y poder viajar y me cobran otra maleta y no me regreso el dinero sabiendo que no viaje"

Cons: "A friend was flying standby and didn’t get a seat even thpugh the seat beside me was empty. Very upsetting"

Cons: "On the first leg of my trip, the time shown on the boarding pass was the time I needed to be at the gate. For this leg of the trip, the time on the boarding pass was the time the plane left. I arrived at the gate at the time the boarding pass said and the plane had already left. I am traveling to my father's funeral and the only option I had was to rebook for an additional cost of $600. Extremely upset."

Pros: "Arrive on time, excellent flight."

Pros: "Everything"
Cons: "Flight Schedule that kept changing."

Pros: "The comfort during the whole flight is remarkable"
Cons: "no comments."

Pros: "They had good movies in the plane"
Cons: "There were two runways in Mexico City and one was under maintenance so it took a long time from the moment we landed to the time we were able to get out of the plane. Then, they took our check-in luggage from the plane and it went through an inspection (bag by bag), so this caused another hour delay. After that they gave us our check-in luggage for us to take it to another location (to another floor) within the airport to be checked-in again. They wanted to charge us $20.00 additional per check-in bag even though they were half of the weight limit. After we complained, they dropped this charge. Due to all the delays we lost our connection and we had to book another flight. Not a good experience. We will never make a stop in Mexico in the future."

Pros: "Punctuality and service. Also the landing"
Cons: "Nothing"

Pros: "On time, smooth flight."
Cons: "very uncomfortable and tight seating. Almost impossible to eat with a passenger sitting next to you. No salt, pepper or butter with food. Dried out tasteless, inedible bun served with meal. Cabin crew a little indifferent."

Pros: "Staff was friendly."
Cons: "Food mediocre."

Pros: "Entertainment, I really enjoyed the movies!!!! My luggage was shipped without any delay"
Cons: "My seat!!! Even when I am short, I wasn't comfortable at all!!! I have problems with my knees, they got worse"

Pros: "nothing"
Cons: "we never even got on this flight"

Cons: "i like everything service entreteinment very good i really enjoyed the movies employes helpfull i whish they have hot meals like before other than that i was very pleased thank you"

Pros: "The tv. Food. Bathroom"

Pros: "The stewardesses were hotties with very cute outfits. The chars were fairly comfortable and spacious."

Pros: "It is a good airplane very modern"
Cons: "Delayed. We wait almost three hours in the airplane."

Cons: "Flight was delayed 2 hours due to entire crew not being there. Unacceptable in 2017."

Pros: "Crew was very nice, food was adequate. Smooth flight!"
Cons: "The plane was old and extremely filthy. In flight entertainment was lacking, given the flight was over 3 hours I had expected more options."

Pros: "flight on time, flight price"
Cons: "food"

Pros: "Nothing!!!!!!!!!!!!!!!!!!!!!!!!!"
Cons: "Terrible service and an all around terrible airline!!!!!!!!!!"

Pros: "very helpful flight attendant crew"

Cons: "Missed connection No reebooking done by klm no hotel voucher no taxi voucher very bad ground service in MEX"

Cons: "Plane was late , and they dis not get my suitcasz"

Cons: "The flight was delayed 5 hours, they kept us in the plane without air conditioner, only to change us to a different plane. Due to the long delay I lost my train and had to buy the ticket again."

Pros: "I enjoyed my flight bc of the nice service and the great entertainment collection."
Cons: "I did not like the bread"

Cons: "Leg room was worse than the tiny Alaska Horizon plane I flew home on later in the day."

Pros: "The crew were very professional, I liked the free entertainment system available ( movies, music, etc.), and the meal service was good. AeroMexico gave me the best rates from Chicago to Buenos Aires. The crew kept a good schedule, arriving and departing on time."
Cons: "Nothing to complain about. Everything was perfect!"

Cons: "Terrible rude service, nobody could help me when I had all the following problems: -I didn't get the seats that where chosen and confirmed on ANY of my FOUR flights. -In my connecting flight to LA in mexico they made me go out of the connections area and re-check back in (as if I was checking in from my flight in mexico, which I had already done in Peru) and get searched again just to drop off a fragile bag. -Connecting flight to LA in Mexico they wouldn't let me take my carry on as a carry on even though it was within the size and weight, which I had carried on flight in my other three flights already with no problems. OVERALL GARBAGE"

Cons: "Aeromexico tried to take each penny from you. They even tried to charge me for the second connection check-in luggage for a connection flight from South America (2 check in luggage allowed). Airport is a mess, service, food are poor, crews are not as professional compared to their US counter part."

Pros: "I like the courtesy in the flight and the food was great, I think iit is the only aeroline that offer food when travel to Mexico."
Cons: "I did not like qthe aeroport in México City, too many fligths departing from the same gate. Too confused."

Cons: "I travel in 4 AeroMexico flights, and in all of then they needed to check passengers carry because they run out of space in the cabin. If you are boarding in group 5 be sure you will not find carry on space."

Pros: "No comment"
Cons: "I missed my flight thats what i didnt like!"

Pros: "Seat back tv with movie choices. Fed on the plane, and nice crew."
Cons: "Always a delay in taking off, and always a delay in docking the plane at a terminal."

Cons: "Same, the employees at the airport were so meant to us and Was not respectful, they feel like they are the boss and there, they really don't have that feeling to help others, I hope they do somenthing"

Pros: "Good movies and entertainment"
Cons: "All our flights were delayed. Also our flight schedule changed multiple times costing me extra money for a hotel. Unacceptable. I would avoid flying with Aeromexico at all costs in the future."

Pros: "Good service and no delayed flight even through the holiday rush."

Pros: "Even during a delay the crew remained professional. There was something wrong with the plan and I appreciate that safety was the main priority."
Cons: "My 1 hour layover turned into a four hours past 2am arrival."

Cons: "Cool AC, it was hot! AC barely working or set too low."

Cons: "Connection"

Cons: "I hate pretzels. Another option would be cool"

Cons: "The crew was rude, we left over an hour late due to human error, there was no food for sale and the internet was down"

Cons: "One of the crew at the airplane was really rude was a Male. He needs be more sensitive with special needs passengers."

Cons: "Boarded too many people and there key bridge filled up. Also, on a night flight just skip the credit card ad and let me get to sleep"

Cons: "The gate in Dallas changed three times, which caused me to walk all over the airport. Then the flight was delayed 3 hours with little communication"

Cons: "A different choice of snacks would be nice."

Pros: "Crew and food and drink options fine. Comfort level in First Class much lower that expected. Update the aricraft please!!"
Cons: "Couldn't recline the seat very far. No USB outlet. No multimedia options. Get into the 21st century!!"

Pros: "Boarding very well done."
Cons: "One of the crew was unhappy."

Cons: "American Airlines lost our luggage and both flights were late, wife her cell phone and credit cards due to running in airport to catch our flight to Lisbon. Not impressed."

Pros: "Crew was extremely nice."

Pros: "Comfortable seats and functional entertainment"
Cons: "I placed my order for my meal and never got the meal. Crew was asleep and only served those that asked for their meals or stayed awake. Never got asked if I still wanted my meal or any other service during the flight."

Pros: "The atención"

Pros: "Eventually getting home."
Cons: "Not being delayed as long, not waiting an hour to get our bags once we got off the plane."

Pros: "Great crew. Easily accessible."
Cons: "Several delays."

Pros: "Good flight"
Cons: "Nothing. Process was smooth"

Cons: "It was an old plane (with short First class) and they changed various time the departure time without explaining until letting us wait without news for an hour on the plane before takeoff... and arriving at Miami without a door available, we had to wait further 30+ minutes in the plane"

Pros: "Crew"
Cons: "Delay, the waiting room was very hot, very small place for many gates. Not enough seats for rest until my flight comes"

Pros: "Please get a terminal that lands at Bradly terminal. busing around and waiting like cattle is not fun. I am sure First Class also feels this way."
Cons: "excessive wait and shuttling."

Pros: "Very nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
Cons: "not much selection for in-flight food and nothing for entertainment. Rosario"

Pros: "Nice flight"

Pros: "Good job of the tripulation"
Cons: "Audio of Entertainment, maybe was the headphones, but was not good"

Pros: "Crew worked hard."
Cons: "premium service was good including extra seat space"

Cons: "Same is last."

Pros: "Good movie"
Cons: "Seats too little space"

Cons: "Jetblue Have a miserable attitude to their customer"

Pros: "Nothing"
Cons: "I was in line for 25 min I was there 90 min before but took me 25 min to check in and the lady said I was late for only 3 min I was waiting on line I still had 87 min before my flight and the lady didn't check me in for only 3 min that was my 25 min in line"

Pros: "On time"
Cons: "Packed"

Pros: "The counter attendant was helpful in changing our seats so could sit together."
Cons: "The flight attendant when first boarding was extremely rude. We had a bag we brought on three previous legs of our total travel which was considered by all of the other attendants as a personal item. This particular attendant very rudely informed us it was not, and we needed to check it. When we tried to explain the previous flights she responded with “I just explained this to the other passengers...it’s not allowed.” We didn’t argue, and gave the bag to the personnel in attendance, but the tone for the duration of the flight continued."

Pros: "Overall I liked a little of everything such as the entertainment, staff friendliness, comfort etc."
Cons: "The food would be the one thing I didn’t like, there is only one option of a snack and it’s not very fulfilling."

Pros: "We got there"
Cons: "Seats"

Cons: "It was late."

Pros: "excellent from ticketing to depaning"

Pros: "They moved me to a seat of my choice because I was in a middle seat with a infant."
Cons: "Nothing in particular"

Cons: "My grandparents were supposed to have escorts and assistants with their baggage, as they don't speak English and are elderly. In addition, one of their suitcases was lost and the other was rifled through. The overall service was very discouraging."

Pros: "Liked the ease of traveling from DFW to Corpus."
Cons: "The crew, especially flight attendant Brittany, were rude, and she was beyond rude and actually the backend of a donkey. She snapped at us about a carry on that wasn't an issue traveling to DFW., then ignored me (have a boot and crutch) when seats with more room were available...then did nothing to help get my crutch from the storage."

Cons: "Six hours of delay on the outward trip; five hours delay on the return trip. Don't count on American to get you to your destination when it says it will."

Pros: "Boarding, crew"
Cons: "entertainment, 1st luggage payment"

Pros: "On time, clean plane"
Cons: "A biscuit for snak"

Pros: "Entertainment"
Cons: "Got charged to check in 1 luggage. $ 50 roundtrip added extra to my plane ticket cost, it used to be free .I will not use this airline again,now I know your fees."

Pros: "It was nice to be on a plane where we could sit with just the two of us.I was finally able to sleep on the long segment with the aid of sleeping aids."
Cons: "The crew seemed like they didn't really care about the passengers. I even heard one comment,"Last call must have been made looking at the amount of wine thats been used." It was not very professional."

Pros: "Treated very well. Shout out to a flight attendant whose name I think was Renee - I could be totally wrong. Female, lives in NC. A kind, friendly flight attendant really makes a flight pleasant - especially a long flight."
Cons: "The food, especially the snack, was awful. I'm not even sure what that snack was. I think it was melted cheese in bread. But it was bad."

Cons: "They charged me for my baggaged. Said it wasnt included with the ticket"

Pros: "Nothing"
Cons: "Trip was delayed by 3 hours, terrible service, many annoying checks and customs. Uncomfortable seats, on flight bad service and late flight times."

Pros: "On time flight"
Cons: "Not organized at all at the Mexican airport"

Cons: "Bumping passengers with seated tickets so you can fly additional crew elsewhere is 100% unacceptable. Luckily I got on the flight last minute but only after dealing with extremely unprofessional staff/supervisors at the gate"

Cons: "2 hour Delay"

Pros: "Offered me to take the exit row for free at checkin"
Cons: "Old, not free and NOT WORKING entertainment screens. Before checkin, they have 10 different prices for the same crappy economy seats. Food is not free, pretty bad for an international flight."

Pros: "Timming Was ok"
Cons: "No Food, old tv, poor confort seat"

Pros: "Food was great"
Cons: "Smoothly flight"

Pros: "A staff of 2 attendants on a crowded A 321 is minimal, not optimal"

Pros: ". The staff was and movies waa the only good part of the flight."
Cons: "I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money"

Pros: "Pleasant Flight attendants and good pilot."
Cons: "No free drinks at all! Cheap airline"

Pros: "Service, Ecofriendly, Kind Staff"
Cons: "Nothing"

Cons: "2h delay because of technical issues"

Pros: "The crew were friendly."
Cons: "The crew did the best they could but the plane had two equipment malfunctions resulting in a 1.5 hr delay. After the first one resolved, we were inches away from takeoff when the captain came on to tell us something went wrong and we would need to be towed back to the terminal. After waiting for the ground crew to come rescue us, we started pushing backwards but then forwards again. Captain came on and said the problem was fixed. Once we landed at Toronto Pearson from Mexico City, there were no available gates. The movies see election available through streaming on Air Canada Rouge had fewer movies and shows than the tablet you could rent from the airline."

Pros: "Excellent processes- on time, landing, taking off, boarding, checking in. Good product."
Cons: "No entertainment provided (iPad tablets you need to pay for 10 dollars), pay as you go Wifi, and limited legroom/ overall comfort. Other US airlines have on demand videos. Overnight flight without pillows/ blankets provided."

Pros: "The comfort in side the plane and quiet drive"
Cons: "The 5 hours waiting time at the Toronto airport. It really was hard to endure."

Pros: "Friendly staff"
Cons: "Smelled like vomit when I sat in my seat and there was garabage on the floors. Staff was nice but plane was extremely small and untidy."

Pros: "I didn’t like anything"
Cons: "I had problems rebooking , they made multiply mistakes costing ME over 300 dollars cad ... very upset , flight was cancelled, they didn’t pay for my hotel .. worst experience.. flying with west jet next time"

Pros: "Great cabin crew."
Cons: "Huge delay without explanation."

Pros: "Food was great"
Cons: "Nothing"

Pros: "Coming home"
Cons: "price of Air Canada Rouge not worth it, they should put this flight back to the regular air Canada flight. I can go with United and have a much more comfortable flight home"

Cons: "Not impressed with luggage fees that were not indicate but hidden in price - and all the nickle and diming on every little thing.. ruins the overall experience"

Pros: "Seats."
Cons: "No entreteiment. No food. One of the crew was indiferent and rude."

Pros: "Overall a great experience."

Pros: "Finally getting off the plane."

Pros: "Friendly punctual"
Cons: "Seats are way too close! No leg room!"

Pros: "Excellent service, good food, business class on the 787 is very nice."
Cons: "Nothing"

Pros: "We got there safely."
Cons: "Seats were uncomfortable. Food was simple and bland. I was not allowed more than 2 alcoholic drinks on a 10 hr flight -- what is that?"

Pros: "Espaço para as pernas na classe econômica foi suficiente para mim, a tripulação foi cordial, o avião era novo à parte de entretenimento foi boa."
Cons: "Quando embarcamos, quase todos os espaços para as malas já estavam ocupados, o espaço lateral das poltronas era muito apertado, a reclinação era péssima, praticamente inexistente. Quando decolamos, começou a cair água na nossa cabeça. O funcionário responsável disse que era do ar condicionado e era normal. A comida era ruim, sem gosto e com acompanhamentos que não combinavam, por exemplo no meu caso era frango com uma salada de vagens e pepino. Fora o horário das refeições, quase não era oferecido bebidas em um voo de 10 horas."

Pros: "Treated well and basically enjoyable flight, which is saying something on an eleven hour flight."
Cons: "On the return flight we arrived an hour late, and though we were told that they were holding our connecting flight, it left on time, five minutes before we got to the gate."

Pros: "The flight attendants are usually nice and very helpful when we're traveling with our baby."
Cons: "We take air Canada from NYC to Toronto a few times a year, and they often cancel flights when they're not full enough, which is annoying. Also the agents at the counter are not courteous."

Pros: "Boarding"
Cons: "Having to download entertainment app beforehand isn't made clear"

Pros: "Great fast flight"

Pros: "The crew was friendly, quick, and helpful. The seats were comfortable, we had space for our carry on items, and there was a good selection of entertainment and food/snack options. Takeoff and landing were also very smooth - the pilot did a fantastic job!"
Cons: "On an international flight (or any flight over 3 or 4 hours) I believe it would be courteous to provide a meal as part of the ticket price. We purchased food on board as it was a five hour flight from Mexico City to Toronto. The food was good with a variety of options, but it seems that Air Canada should update its policy to offer complimentary food service on longer flights."

Pros: "Nothing"
Cons: "Everything"

Cons: "delay upon delay due to maintenance then delayed again because the flight crew left due to the delays and a new crew had to be found. 1.5 hours of delay in total but we were only told a few minutes at a time so aggravating"

Pros: "Air Canada was kind enough to give us a hotel voucher."
Cons: "The flight was cancelled and we weren't informed until we arrived at the airport. An email was supposedly sent, but I didn't receive it. We had to fly out the next morning and missed half a day of work. Fortunately, we didn't have anything important scheduled."

Pros: "There was enough room to stretch out a little."
Cons: "That there was a secondary charge for everything."

Pros: "We were able to switch to an earlier flight. gate agent was very helpful"

Pros: "Boarded on time. Left on time. Arrived earlier than estimated. Excellent flight crew service."

Pros: "great lunch and very nice flight crew."
Cons: "flight was long but that is how one gets from europe to america. worst part of the trip was going thru USA customs in Toronto. They get a D- for incompetence.... but Air Canadaa had nothing to do with this...."

Pros: "Food was much better than I've had on a plane in years"
Cons: "touch screen was very finicky"

Cons: "And I paid for the preferred upgrade"

Pros: "Comfort and Entertainment were great. They were punctual as well."
Cons: "The overall checking process was horrible. Nobody to provide help in Mexico City. We ended up spending extra time on line even though we did online check-in. One of our bags never made it. Which was very frustrating since we were traveling with two kids and were the last to leave waiting for the bag that never made it. At Newark, the lady that handled our missed bag claim had little customer service skills. All she said was that it was common for stuff like that to happen. Just that experience might make this the first and last time I use Air Canada again."

Pros: "Air Canada's excellent and consistent performance and delivery of services.!! I have been flying with your company since 1970 and I have enjoyed every trip with your Company.... Thank you!!"

Cons: "Boarding: Late Crew: Lied to me about doing me a favor changing seats while it was me who did it online Comfort: narrow seats Food: purchasable, nothing included Entertainment: no screen available and was told an app could be downloaded just when the plane was about to take off"

Pros: "Flight crew were fine. Flight itself was uneventful."
Cons: "Flights were all over booked. People were being bumped, flights delayed. We were in the Toronto airport for 8 hours. We missed our connection in Denver. The Air Canada people on Toronto said someone would be waiting to help us get a hotel and a new flight when we reached Denver. In realit, the stewards on the flight just gave us a card with a customer service number, said call this number and they will get you accommodations. So no one was at the gate to meet us and no one ever answered the phone!! We were on hold for 48 minutes. We were stuck in the airport for ten hours, through the night, until another flight could be arranged. We had to find someone on United to get us on a new flight. My daughter and I were at the end of 24 hours of flying and expected that what we were told would be carried out. I was not impressed with the way this was handled and no apology or compensation from Air Canada for the delays and sleeping on the airport floor!!"

Pros: "Nice airplane and very friendly staff once finally on board."
Cons: "Please read previous comments (copied and pasted below) I should never have been sold the flight. The connecting time was too short - even under normal circumstances without delay I was told that I had a solid chance of missing the flight. Furthermore, once I finally made it into Montreal for my connecting flight, no one did anything to expedite my experience. They tried to get me to my final destination 24 hours after I was supposed to be there - they had a packet of accommodations for hotel and flight already prepped (mind you, I had only missing my flight by 10 minutes so clearly my seat was sold to someone else), and they didn't want to accommodate me in any other way. Explaining that I was meeting a friend who had taken another flight, I was told that the problem was not his and there was nothing I could do. Even though I found flights on Kayak and on Air Canada site for an alternate flight getting me out to Europe a few hours later, I was told "no can do." I asked him to speak to a manager and suddenly he was on the phone and (successfully) accomodating me. BUT. The flight was a connecting flight (connection in Rome to final destination Barcelona) - and he hadn't booked me the Rome to Barcelona portion. i was told - "go see the stand in Rome and they will have your ticket ready to go." They didn't have anything on their record but did tell me that this flight should not have been booked for me without having a ticket for my final destination. This was a hellish experience and I will be writing reviews and contacting Air Canada further to discuss this whole process."

Pros: "Crew was nice but customer service at the airport and over the phone is terrible (takes over 30 min to speak with someone and a few times they hang up the phone)"
Cons: "Luggage was delayed for over 36 hours and customer service hotline was useless."

Pros: "Efficient boarding, plenty of overhead space for suitcase despite being the last boarding group"
Cons: "Information about passport presentation inconsistent with instructions received at online checkin. Seats are small and uncomfortable.Flight attendants monopolized aisles for more than half the 4 hr flight. Weren't flexible about allowing people to use the restroom and move back to seats."

Pros: "Comfortable"
Cons: "We had huge trouble at front desk since now Canada asks Mexican citizens for visa and while booking the flight there was no mention to this! We almost didn't make it to the flight, only because we have double citizenship and we could board with our other passport. Front desk made us a lot of trouble in accepting the other passports because the name is not the same in both documents (one married last name other one with single last name) Strongly suggest adding a pop up when there are specific visa requirements."

Pros: "Good entertainment, pillows and blankets, friendly staff."
Cons: "Very long transfer lines to get to my flight to Philadelphia because in a different country. Food was distributed first to pre-paid passengers, hinting that there might not be enough for all passengers to buy."

Pros: "Flight crew was nice."
Cons: "Uncomfortable cramped plane. No in flight entertainment unless you rented an iPad from them for a fee."

Cons: "Had requested assistance for my mother and air canada passed the buck putting the responsibility to the airport when in fact it should be the carriers responsibility to make arrangements with the airport staff to provide the assistance between gates for seniors with mobility issues at both the Pearson and Tampa airports. Very disheartening how they treat seniors and vets"

Cons: "The breakfast was very poor"

Cons: "When the flight was overbooked I did not get my flight because I checked in in person and not online. That is bullshit. They were nice to figure out the best alternative but I still lost hours to figure it out, leave and come back."

Pros: "Space on the airplane"

Pros: "Very professional"

Pros: "Never again 1st class with United. Other than the bigger seat, really not much of a difference that would justify the added cost. I’ve been on many other airlines 1st class. I will say that with h United, it’s just not worth it."

Pros: "Great service loved how the kayak app updates gate changes. Awesome feature"
Cons: "Airline delayed a bit. Nothing wrong from kayak."

Pros: "The best thing about my flight was that it was really empty so I was able to change to a better seat. Everything was quick and easy."

Pros: "Attentiveness"
Cons: "Food and boarding"

Pros: "Everything about customer service was great, unfortunately both fights got delayed making it for an extremely long day."

Cons: "Crew ignored me, did not offer me refreshments, did not respond to my greetings"

Pros: "That i got there safely"
Cons: "5 hour wait time NO FREE WIFI NO POWER OUTLETS"

Pros: "Everything was great."

Pros: "No issues; flight was fine."

Cons: "Delay getting off due to weather the crew said. This flight was very mediocre – seat was tight, crew were not very social or pleasant. Captain did keep us posted and was apologetic and kind."

Pros: "United is very reputable airline with great pilots and safety record. Prior to leaving for Mexico, the plane was examined amd found a 'mechanical issue'. All of the passengers were immediately switched to a different airplane. The safety of the airline and the pocedures used to ensure the craft was 100% was very comforting."
Cons: "I was bothered by the fee to check in 1 bag and the lack of food and ebtertainment upon the return flight from Mexico to Los Angeles. During the entire 4 hour flight, passengers were offered a bag of chips and nothing else, not even for purchase. Thus particular plane didn't have any screen for entertainment. I was most bothered by the baggage fee of $50 ($25 each way ) because the ticket price doesnt reflect an airline that charges for necessary things."

Cons: "I took forever to have my suitcase coming from the carrousel, almost missed my flight Denver."

Pros: "Good price"
Cons: "Very cramped space for economy class"

Pros: "The free entertainment"
Cons: "Seats"

Pros: "-"
Cons: "The"

Cons: "Didn't take the flight. I want a refund!! You cancelled my flight and I couldn't take later flight. I had to buy a new flight from AA for $255 to get home in time for work. Please refund me and call at 585-727-9282"

Pros: "Everyone was very polite and easy going. Definitely kept me comfortable(:"

Cons: "Payed entertainment"

Pros: "The service"
Cons: "The fact that a 3.5 hour flight to MEXICO didn't have tequila or mexican beers. c'mon. Really? The food choices were just a joke."

Pros: "Plane was clean and crew was helpful and professional."
Cons: "Flight was not on time."

Pros: "United is reputable. I like the trust of knowing what to expect, especially on international flights."
Cons: "Both United flights, to and from, were delayed. In both incidents, it seemed that our aircrafts were switched out. Thus., we waited for another to arrive. In the MEX - ORD flight, we stood waiting with our boarding groups for at least 30 minutes. United seems to do well on my domestic flights, but international, I may consider a different airline next time."

Cons: "."

Pros: "Looks like almost all flights were delayed here. However we were abke to be rerouted yo catch connecting flight thanks to the quick thinking of service staff at terminal. Food/free snack was lacking. Some staff seemed a little short and less attentive. Leg room is a joke with coach."
Cons: "Delay delay delay of flights. I need united to have planes ready on standby in case of delays. This is a serious ongoing issue that no one in planning is paying attention to. So PAY Attention! Will someone please hire a snack maker that can make good low salt, healthy snacks?!"

Pros: "Everything was great!"

Cons: "The flight left early cause the storm and I had to spend the night at the airport."

Pros: "The variety of things to do while I waited to board."
Cons: "There was nothing I did not like."

Pros: "Customer service who helped us switch flights from Burbank to LAX was helpful"
Cons: "Booked and paid for a flight for 4 had no seats, put on another flight that was delayed for 5 hours. Sat in Denver airport for 6.5+ hours with small children. Could not get seats together on second flight"

Pros: "Comfortable. Crew was pleasant."
Cons: "No complaints."

Pros: "I didn't like the flight cuz I wasn't on it..."
Cons: "Father in hospital tri d to change flight ... 250$ change fee for a 130$ ticket is stupid"

Pros: "Everything was fine"
Cons: "Hour long delay."

Cons: "Apart from the bad weather, the flight from Houston to Mexico was delayed because we were waiting for two flight attendants that were coming from another flight. The airline needs to have enough crew."

Pros: "Staff"
Cons: "Four hour delay"

Pros: "The flight was good overall although I wish on a 5 hour plus flight there was more food for free."
Cons: "A very expensive item was stolen from my suitcase. Very unsettling. And a claim takes up to 8-10 weeks to process and no guarantee that it wil be honored."

Pros: "Boarding on time"

Pros: "Once we got going, the flight was quick"
Cons: "We were delayed multiple times! We were late to our car rental and cost us 3x as much to make a new reservation, cause our original rental place was closed"

Pros: "Every second of the trip"
Cons: "Nothing"

Pros: "Everything ‼️"

Pros: "Great flight"

Pros: "I was happy to have leg room on this flight. My first one was way too cramp"

Pros: "Flight was cancelled when it was supposed to take off."
Cons: "Missed a day of work"

Pros: "Safe, On time Flight attendant was brilliant"
Cons: "None"

Pros: "Absolutely nothing!"
Cons: "Not professional. Kayak I will never use you again. A waste of my money. Service from you guys is a 1/10 at best."

Pros: "My flight was perfect, I really enjoy it and we arrived early."
Cons: "Just clean the table tray"

Cons: "5 hour delay no good."

Pros: "I really like when everything runs smooth no delays"

Pros: "Flight was on time. Attendants were helpful."
Cons: "The seats were very uncomfortable. We also experienced a lot of turbulence so that did not help. There was in flight wifi offered but it was a very poor connection and was essentially uselsss since I paid $5 for it."

Pros: "I really had been a good experience with you I don't really had that much to complaint, the only personal I will re-trained to be more polite and understanding will be the people's or employees who make us as loyal costumer to have a hard time for a few onces. They need to be a little more understanding not just to judge everybody equally for who we are traveling to"
Cons: "Being treated like I was during somethings wrong just because a had a few onces on my luggage and I was traveling to a third word country"

Pros: "Right on time"

Read more about Delta
COVID-19 information

Safety measures for airlines flying from Mexico City Federal District to Burbank

Airlines flying from Mexico City Federal District to Burbank have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters

Mandatory masks

Masks required on board, masks provided

Social distancing seating

Middle seats unavailable to book

Pre-flight testing

Testing for antibodies, testing for symptoms

Book cheap flights from Mexico City Federal District to Burbank Bob Hope

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