Daily cleaning, installation of cabin HEPA filters on flights from North America to Burbank
Southwest, Alaska Airlines and JetBlue have all waived their change and cancellation fees on flights from North America to Burbank. Confirm policies on booking site.
Alaska Airlines does not allow booking a middle seat on flights from North America to Burbank.
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Scores according to KAYAK customer reviews
Pros: "The air conditioning?"
Cons: "Nobody ever wants to be advertised to (use our credit card?) after paying a few hundred bucks for the ride. I don’t care how many other airlines are doing it, cut it out."
Cons: "Everything was great, beverage service could have been more timely but everything was good"
Pros: "Room for my carry-on in above seat compartment was good and available right above where I sat. Crew was friendly when boarding."
Cons: "No seat room or real leg room and I am only 5’2”. No in- flight screens and unable to connect to WiFi even though I had the app already downloaded. But, again, why do I need to use my own device? Back of the chair that faced me was dirty and had food residue on it— hard to clean with only 5 minutes between disembarking and loaded next set of passengers."
Pros: "LOVED having an outlet at my seat. Great movie selections that I didn't have to pay for. Really friendly flight attendants who were very attentive."
Cons: "Flight wasn't quite long enough to watch an entire movie so I planned to watch the end of the movie on the way back but couldn't find it in the selection :( Seemed like the available movies changed over the weekend."
Pros: "Customer service at airport was great. Helped us change a flight."
Cons: "No snacks"
Pros: "Great service quick boarding and unboarding"
Pros: "Politeness and pleasant crew."
Cons: "I was given an option to change my seat at the check in kiosk, after selecting a different seat it told me they could not change my seat at that time. As soon as I boarded I asked one of the flight crew in the back if it was possible to purchase a cheese platter as I was really looking forward to it and was already hungry since I was trying to save room for it. She explained it was a first come first serve... By the time the lady got to the back she stood there for a while gossiping with another traveler without even glancing over at us and was holding our commentary cookies in her hand. She finally acknowledged us and when I asked for the cheese platter I was informed they had sold out... At that point I was HUNGRY and tired and honestly irritated that we had to sit there for several minutes without being acknowledged so she could gossip with a passenger. I ended up having to buy a box that I really didn't like but I didn't want to be cranky cuz I was hungry and I needed to eat something. Also, I had a middle seat ALL the way in the back of the plane next to a crying baby, which I couldn't change even though I was "given the option to." I have a difficult time flying if I can't see out the window. That just added to the irritation of the situation :/ I fly Alaska a lot and I was surprised at how bad this flight experience was..."
Pros: "easy access,"
Cons: "Check in staff at Assistance counters either had problems with their computers or couldn't understand reservations. We had a pet for which we had paid for round trip reservation months ago, yet agent took quite awhile to reconcile our reservations. We stood in line for nearly a half hour during which their were very long lines at each check in point and at least one or two agents left on breaks while the lines were still very long. At Burbank the agents were fast, accurate and there were almost no waiting. The flight itself was great and the flight attendants were excellent; but not impressed at all with check in at Seattle."
Pros: "Personable attendants. They seem like they like what they do and have good energy."
Cons: "In flight entertainment. Not knowing beforehand to download app in order to watch movies on personal devices when no screen available."
Pros: "Very Nice Crew. Flight was good and smooth."
Cons: "Wish I had a little more seat space...."
Pros: "Nothing much to report. Typical flight. Left mostly on time. Entertainment was lacking, but to be expected I suppose on a short flight."
Pros: "Clean quick quiet and nice staff. Easy and relaxing"
Cons: "Drink service was slow and infrequent"
Pros: "GOGO Internet is useless"
Pros: "After a long day of traveling they certainly knew how to make me feel at home. I was even offered some free wine which was a shocker to me"
Pros: "boarding was good"
Pros: "crew nice... but I chose an available seat and they re- seated me in a middle seat ... this is done to accomadate a person who books after me ??? I dont understand when they do this or why and would appreciate an email.warning me and giving some options if need to reseat ... I chose a seat when thete were many seats available"
Pros: "Always professional yet relaxed!"
Pros: "Once on board the crew was very friendly and tried to Ease thru the trip as best they could"
Cons: "When you make people wait for over 2 hours I believe that you should take and reward them for using your airline it was not their fault that they couldn't board your plane and make their connections instead nothing was done there were no half price tickets given there were no offers to go to other airlines there was no free breakfast for everyone that was on board or lunch. There was nothing that's not right"
Pros: "Friendly crew. Made good time even with a maintenance delay on the tarmac after boarding. Got home. Lol"
Cons: "Plane was old. No screens. No outlets to plug in anything. Not even headphones. I had the first class divider curtain literally in my lap the whole flight. Ratty dirty old thing, if it's not going to be used get rid of it. Had to physically tie it up then it fell on me and I had to tuck it in my seat pocket to keep it off my leg. Lame food service and minimal drinks. Crew was friendly tho. I've had much better from Alaska in the past."
Pros: "The stewards were friendlier than most airlines."
Cons: "Wish they had tv screens behind the headrests."
Pros: "When landing in Burbank, we were able to exit the plane from both the front and the back! Since I was sitting almost all the way in the back of the plane, this made it very easy for me to exit the plane quickly. The plane also wasn't full to capacity, so I was able to have an entire row to myself!"
Cons: "Our landing into Burbank was very rough! We came in very fast and it was quite a scary experience."
Cons: "When we got to Seattle the Old shuttle plane we were supposed to board broke down as we were about to take off. I'm never flying with Alaska Air."
Pros: "Friendly flight attendants, local beer/wine/food options featuring NW small businesses, on time departure, and almost a half hour early landing. Baggage claim at Burbank is always super quick. Great trip overall."
Pros: "Alaska airlines is absolutely wonderful. Friendly, happy and simple..."
Pros: "Left a little earlier than scheduled and arrived earlier than scheduled. Very smooth flight."
Cons: "It was all great"
Pros: "I liked the crews relaxed, friendly, manners."
Cons: "There was very little sitting room at the gate in Seattle N 13 and people were sitting on the floor. However the boarding attendant was great! He was friendly, organized and keep the crowd from jumping the boarding schedule in a polite and curious manner. You just wanted to do what he asked!"
Pros: "Way too hot on plane without anyersonal air gens. Then it was freezing after takeoff"
Pros: "New plane"
Cons: "Lack of infotainment, poor ventilation and air, and landing was rough."
Pros: "Nice, friendly crew."
Cons: "Limited complimentary beverages, would like to see more varieties, always a short landing at Burbank."
Pros: "Fleas. I was seated less than 10 minutes before I began being bitten on my legs. So, on my remaining flights I sparayed myself with Off!"
Cons: "Fellow passenger that would not shut up"
Pros: "Checking in was easy. As long as you have your confirmation number ready you are golden!"
Cons: "The fact that I had to pay for my luggage at check in was a horrible surprise. I thought one luggage check came with the price of the ticket and was included in the fare. Guess not! I had to use 75$ of my vacation money for luggage there and back!!!"
Cons: "Was unfamiliar with Seattle airport .. no one around during the wee hours in the morn when I arrived .. finally saw a worker who directed me to the Alaska airlines gate. Had to take three trains to get there, Not the fault of the airlines, just an annoying experience for me."
Cons: "Can't believe you charge for the internet!"
Pros: "Compared to the service from Burbank, nothing"
Cons: "There should have been a warning that we have to do everything by ourselves when we get to Seatac. All I saw that Alaska staff did in the airport was take my bag. I did all the work, wow. The airport staff looked really pressed though. Security check was bad enough, the lines were the worst I've ever seen. Alaska check-in instructions were hardly visible, and that's were the 'work' for the staff came in, I giess. They told us where to go, ha ha."
Pros: "Comfortable fast and easy !"
Pros: "LOVE the free wifi - can't tell you how wonderful that is when you have a 2+ year old who loves watching videos, etc. Crew was incredible kind and patient when my husband was walking the aisle with our baby (trying to get her to sleep)."
Cons: "Nothing negative on this flight."
Pros: "Even the ground delay was handled so easily it was not a problem."
Cons: "Flight was delayed, gate staff not helpful"
Cons: "I didn't get a blanket or pillow"
Pros: "Going home."
Cons: "Noise and uncomfortable"
Pros: "As above"
Cons: "As above"
Cons: "Waiting inside airplane from 9.20 to 11pm ( take off)"
Pros: "There were no problems."
Pros: "Flew to Seattle in the morning in a Southwest Cattle Car. Flew back on one of Alaska's new 737's. Really liked the cabin design. Cabin lighting was very impressive and very easy on your eyes. Well done Alaska!"
Cons: "I'm 6'-6", so more legroom would always be appreciated."
Pros: "Clean and friendly"
Cons: "No inflight but it really wasn't about deal"
Cons: "100% as always.. delta has never disappointed! Keep up the good work guys"
Cons: "Delta.... they’rrrrrr Grrrreaaate!"
Cons: "Everything was really nice. The snacks were good. I don’t know if there are excellent t snacks but very good."
Cons: "Slight delay"
Pros: "The in-flight entertainment was awesome. I was able to watch NFL games the entire flight which made the flight go by super quick. Our flight was also ahead of schedule which was great as well."
Cons: "The seats were a little tight together. I didn't even have enough room to put my laptop on my lap."
Cons: "Idk terrible flight experience with delta"
Pros: "We arrived eventually."
Cons: "Flight delayed three hours. Payed extra for an earlier flight. Very disappointing."
Pros: "Quick flight...ahead of schedule"
Cons: "Cheese It’s are boring...miss the snack mix"
Pros: "Flight was delayed for more than 3 hours."
Cons: "Could have left on or close to schedule."
Pros: "The service, on time, employees very nice."
Pros: "Nothing spectacular."
Cons: "The headrests won’t stay up. And it’s hot."
Cons: "Have rhe right to carry at least one luggage per person at no cost. Besides carry on and personal item. Tickets prices and luggage costs are extremely expensive."
Cons: "Seats are so small. Flight was delayed."
Pros: "Staff from Check in to aircraft very pleasant. Snack choice in Coach impressive."
Cons: "Couldn't believe the flight attendant walked around with a tray of snacks and bananas. When I asked for the banana, she said, "Oh I'm sorry, those are for First Class only". Really?"
Cons: "Denver airport is far too large for there to be such a small security check therefore it took forever and I missed the flight. Delta tried to charge me $1000 for another ticket to Albany and I decided to fly with another airline for half the price instead"
Cons: "I bought a ticket thinking i bought it through kayak but I actually bought a ticket through a third party in India. Where no one spoke good English. I called the agency to find out if I needed a Visa for my visit to Australia and the told me no. So when I showed up to the airport I didn’t have the right documents and I MISSED MY FLIGHT. Also the wouldn’t just change my flight and charge me the change flight fee. They cancelled my flight entirely and made me buy a whole new ticket!!! Worst flight experience I’ve ever had and this is not my first time flying to Australia or out of country."
Pros: "Friendly cabin crew. Early am departure. On board entertainment is a great selection of movies/TV etc. Clean aircraft. Comfortable seating. Great flight."
Cons: "Had to wait for the crew from another flight before boarding p"
Cons: "The seats were in bad condition, I was surprised as Delta usually has well cared for interior and exterior airplanes."
Pros: "Professional appearance of flight staff accommodating and sincete"
Pros: "Food and entertainment was good"
Cons: "The bathroom I used was disgusting."
Pros: "Check in Denver super helpful Gate staff hustled to turn around flight Flight crew excellent"
Cons: "Flight delayed, almost missed international connections"
Pros: "Boarding, friendliness of staff"
Pros: "Everything was easy and smooth."
Pros: "Everyone was fairly friendly"
Cons: "Cramped foot room"
Cons: "Bags never arrived at the listed baggage claim. After 45 min, I saw bags on a different claim station and I notified everyone standing around. BUT, I filed a claim with Delta and was immediately given 2500 miles, as guaranteed!"
Pros: "Comfortable seats. Good entertainment"
Cons: "Going to Denver was delayed and now return trip delayed We were give 3 separate reasons. Poor communication. Just telling me a flight will be delayed is not communication. Lack of a free snack was disappointing. May have to rethink flying Delta next time."
Pros: "Delta is great"
Cons: "Poor Delta DEN counter agent experience. Name on ticket didnt match Delta profile name nor TSA [rofile name. Delta counter agent would do nothing, except blame TSA. Would not check ticket name vs profile name. Happened two consecutive flights. Flight tomorrow morning has no TSA Pre clearance on boarding pass. This will be three consecutive flights. Also seated me next to a person who needed 2 seats to himself. Please never seat me next to a passenger who cannot fit in their own seat. I am switching to SWA."
Pros: "On two of the legs of the trip they notice I was a tall person with long legs and upgraded me to seats with more leg room!! I didn't even ask. Thank you."
Cons: "On the way back there were open seats with extra leg room and I asked the gate attendant if it was possible to switch my seat to one with more room and they said they only could if I paid extra."
Pros: "Entertainment system is awesome and similar to what I usually see only on international flights."
Pros: "Ran smoothly, typical flight, everything was as to be expected. Everyone was polite and courteous."
Cons: "Tight seats, boarding process was a bit lengthy, and we hit some turbulence (obviously beyond anyone's control). The pilot and crew handled it well."
Pros: "What a city.. Unique for hell sure..."
Pros: "Boarding super excellent! Also: Best landing I've ever experienced! Props to the pilot!!"
Pros: "Staff pretty friendly. Plane clean. Ran on time. Good communication. Even though shorter flight, had movie entertainment option. Before flight we had a flat tire so missed our flight. Agent extremely helpful getting us on another flight."
Pros: "Newer plane with movies."
Cons: "Airlines pack you on so tight."
Cons: "That I couldn't reschedule due to the hurricane. I got stuck in Texas because of the hurricane. They didn't want to reschedule the flight because Denver was not apart of the affected area."
Pros: "Staff was courteous, flight uneventful but that's a good thing!"
Cons: "Long flight, difficult to sit that long (3 hrs plus)"
Cons: "That we weren't automatically transferred to the next available flight to Burbank."
Pros: "Excellent crew and comfortable flight"
Pros: "Great,I loved it!"
Cons: "I fly Delta quite often, and am usually pleased with their service, but the morning of June 23 was terrible. I got to the airport in Denver at 5:30 am for a 7:30 am flight to Atlanta, and the line to check a bag was about 40 people long. I waited 55minutes to check my bag, as they kept moving the ski priority people, and people in danger of missing their flight, to the head of the line. There were obviously not enough Delta workers on staff to process all the flights at that time."
Pros: "The moviea"
Cons: "The time of night"
Pros: "Everything else fine."
Cons: "Made me check my bag - even though ther was plenty of overhead bin space."
Pros: "I didn't like anything because the fly leat 3 hours"
Pros: "Smooth ride. Delta got everything right from takeoff to landing."
Pros: "Entertainment options"
Cons: "Cool AC, it was hot! AC barely working or set too low."
Cons: "I hate pretzels. Another option would be cool"
Pros: "The counter attendant was helpful in changing our seats so could sit together."
Cons: "The flight attendant when first boarding was extremely rude. We had a bag we brought on three previous legs of our total travel which was considered by all of the other attendants as a personal item. This particular attendant very rudely informed us it was not, and we needed to check it. When we tried to explain the previous flights she responded with “I just explained this to the other passengers...it’s not allowed.” We didn’t argue, and gave the bag to the personnel in attendance, but the tone for the duration of the flight continued."
Cons: "Cramped seating, uncomfortable cabin temperature, very hard/jolting landing"
Pros: "I actually got to sit by my sweetie. Perfection."
Pros: "Priority boardinf"
Cons: "Being forced to pay extra for seating because no other seats available."
Pros: "blanket made it comfortable"
Cons: "No entertainment options"
Pros: "Staff was awesome!"
Cons: "As was getting in line for security, overheard it was at least a one-half hour wait. The wait was actually pretty close to 1/2 hr."
Pros: "Sittings on the tarmac for 90 minutes no airs no waters. 114 degrees"
Cons: "The very least employees should offer customer some waters to cool of"
Pros: "Staff was friendly"
Cons: "Cabin was cold and no blankets available."
Pros: "Always on time and always comfortable."
Pros: "Not much"
Cons: "Was asked to keep moving to another check in line. By the time we got to an open kiosk it was too late and the machine said we could no longer check our bags! Just Awful"
Cons: "No place to put my purse!"
Pros: "Very smooth"
Cons: "I didn't not like anything."
Cons: "Power cord plug-ins for cell phone in passenger lounge were limited. Wish standard seating allowed for more width, better way to avoid reclined seat in front."
Pros: "I love the cookies"
Cons: "I wish my seat would recline more"
Pros: "Same as above."
Pros: "Friendly service and staff."
Pros: "On my return I had my own seat! Not nearly as cramped. Had soda and pretzels. The air magazine was latest issue! The attended was nice."
Cons: "The seats needed to be shampood."
Pros: "Everything was great could have done nothing to improve wonderful set"
Cons: "Everything was great magnificent service no complaints"
Pros: "comfortable seating"
Cons: "They forced me to check my bag in to baggage claim instead of at the gate. The airport staff were extremely rude and disrespectful."
Cons: "Everything was perfect"
Pros: "Everything was nice and comfy"
Cons: "Nothing everything is perfect"
Cons: "That there is no internet"
Cons: "No seemed happy at all."
Pros: "Good customer service but to be expected"
Cons: "Horrible bin space Sitting arrangement southwest has better system including free baggage"
Pros: "Nothing stood out"
Cons: "Nothing stood out"
Pros: "The touchscreen was pretty awesome"
Cons: "Loud passengers"
Cons: "See my previous comment"
Cons: "There were no screens by each place!!"
Cons: "Everything. DELAYS___DELAYS"
Pros: "AM staff were helpful and pleasant when I asked questions."
Pros: "LOWER PRICE, BUT NO FRILLS."
Cons: "SEATS FEEL FINE AT FIRST BUT AS THE TRIP WEARS ON THE SEATS GROW TO BE UNCOMFORTABLE."
Pros: "The lay over wasn't bad at all had enough time to make it to my gate and get something to eat"
Cons: "Was scheduled to leave at 3:15pm didn't leave until 4:17pm"
Cons: "Terrible side to side of aeroport to get conetion fly with out time"
Pros: "on time..."
Pros: "Everything. I was amazed and extra appreciative that my checked bag made what turned out to be a very tight connection! Thanks!"
Cons: "Everything was great. I would like to connect that it would be nice to have a not applicable rating option for food and entertainment as they are often not applicable but having to choose something effects the overall rating."
Pros: "The young woman running the admirals club front desk was excellent Friday July 29"
Pros: "See above."
Cons: "See above."
Cons: "They never called me as I was told due to my handicap needs. When I arrived I had no wheelchair and when I got to my distandnation they gave away my wheelchair and I had to wait for another one"
Pros: "Everyone was friendly and helpful"
Cons: "Phone charging in each row..."
Cons: "Sitting on the Tarmac for 30 minutes is not acceptable no control of passengers to stay seated"
Cons: "My wifi didn't work"
Pros: "49mins verse 6hrs"
Pros: "Short flight time"
Cons: "We were delayed initially because our jet was given to a different flight which had been delayed due to mechanical problems. Then our incoming flight was first from San Diego, then Los Angeles. The arrival was delayed several times. Then our boarding was delayed several times. By the time we we in the air, we were even later. The flight was so turbulent, there was no food or beverage service, which isn't important anyway since that has become a token gesture by airlines anyway. . If this was an isolated incident, I could ignore it but it seems that this almost always happens when I fly United."
Cons: "Boarding delayed an hour, and another one hour until takeoff. I was late for my meeting for an hour. :("
Cons: "They delayed the flight 4 times. Very unprofessional"
Pros: "- orderly boarding - calm crew despite many frustrating circumstances which delayed the flight"
Cons: "- Had to wait for catering to deliver carts before take off (this also caused a weight balance issue) - After carts were delivered, we were informed catering had forgotten one which caused more of a delay - While we were waiting, the plane started to become unbearably hot - After finally taking off, we were promised free Directv access for the delay but the entertainment was turned off 5 min into the flight due to technical difficulties"
Cons: "Delayed for hours, luggage was lost"
Cons: "Over 1/2 hr late and the worse la ding in history. Has this pilot ever la fed a jet???"
Pros: "Never again 1st class with United. Other than the bigger seat, really not much of a difference that would justify the added cost. I’ve been on many other airlines 1st class. I will say that with h United, it’s just not worth it."
Pros: "Lovely timing. Great crew"
Pros: "Crew was very nice"
Cons: "Cannot use a full size computer. Cannot change positions while seated. Not enough room for legs. Trays are tiny. Was very uncomfortable."
Cons: "They cancelled my flight and made it seem like it was my fault. Took forever to speak to someone! I had to drive to San Francisco last minute because they cancelled the flight two hours before my flight!"
Cons: "I paid 6 dollars to watch TV but the headphones plug in wasn’t working well."
Pros: "Flight crew, flight, getting to plane and retrieving baggage"
Cons: "Seats could be a little more comfortable. What food? Pretzels? Oh boy. Delay was frustrating (especially as I had one on way out.)"
Pros: "United - standard and expected fare!"
Cons: "How can they put you all inside a plane, pull out from the gate and then talk about gate delays for 45 mins? Another 15 mins on holding pattern. All this hoopla for a 45 mins flight!!"
Cons: "Being 4 hours delayed"
Cons: "Delay getting off due to weather the crew said. This flight was very mediocre – seat was tight, crew were not very social or pleasant. Captain did keep us posted and was apologetic and kind."
Cons: "Delay delay,?and delay and delay Poor communication from personnel Confusion thruout They are on a downward spiral Horrible seats Cattle drive"
Pros: "Crew was very kind, helpful, and informative."
Cons: "Outlet doesn't have USB slot for charging."
Cons: "Delayed hours and hours. Terribke trip. Never again."
Pros: "Arriving to my destination."
Cons: "The flight crew was rude, walking through the aisle sounding bossy, not courteous. I've flown united in the past and not had issues but on both united flights this trip, highly disappointed in the experience."
Pros: "Easy to board and everyone very friendly"
Cons: "Nothing negative to say"
Pros: "Overall flight was good. Unknown why it was delayed would have been nice to know. no food or entertainment on board so not fair to rate. Thank you"
Cons: "This is the second time I have had a flight flat out cancelled to Burbank from SFO for blurry reasons. I was told it was an air traffic control issue. I was re-routed to LAX, which defeats the entire purpose of booking this particular flight."
Cons: "Flight was delayed by two hours to wait for crew that was delayed elsewhere as they were coming off duty and had to presumably fly them back to Burbank so our entire flight was held to wait for them."
Cons: "Didn't take the flight. I want a refund!! You cancelled my flight and I couldn't take later flight. I had to buy a new flight from AA for $255 to get home in time for work. Please refund me and call at 585-727-9282"
Pros: "Everyone was very polite and easy going. Definitely kept me comfortable(:"
Pros: "Plane was clean and crew was helpful and professional."
Cons: "Flight was not on time."
Pros: "Looks like almost all flights were delayed here. However we were abke to be rerouted yo catch connecting flight thanks to the quick thinking of service staff at terminal. Food/free snack was lacking. Some staff seemed a little short and less attentive. Leg room is a joke with coach."
Cons: "Delay delay delay of flights. I need united to have planes ready on standby in case of delays. This is a serious ongoing issue that no one in planning is paying attention to. So PAY Attention! Will someone please hire a snack maker that can make good low salt, healthy snacks?!"
Pros: "The variety of things to do while I waited to board."
Cons: "There was nothing I did not like."
Pros: "Comfortable. Crew was pleasant."
Cons: "No complaints."
Pros: "I didn't like the flight cuz I wasn't on it..."
Cons: "Father in hospital tri d to change flight ... 250$ change fee for a 130$ ticket is stupid"
Pros: "Everything was fine"
Cons: "Hour long delay."
Cons: "standing on the tarmac for a few minutes, waiting to board, was uncomfortably cold / I wasn't dressed for that."
Cons: "Four hour delay"
Pros: "Once we got going, the flight was quick"
Cons: "We were delayed multiple times! We were late to our car rental and cost us 3x as much to make a new reservation, cause our original rental place was closed"
Pros: "Service was good"
Pros: "comfort and everthing was good"
Cons: "ac was too cold"
Pros: "Flight was cancelled when it was supposed to take off."
Cons: "Missed a day of work"
Cons: "Was told I could sit next to my travel partner but when we went to check in at the boarding gate, we did not have seats together...."
Cons: "Never made it to Sna. Whiched me to lax because that was fastest time back. Wasted more money on uber to get home from la"
Pros: "Nice big plane and great staff"
Cons: "45 minute delay"
Cons: "Old planes, blanket with hair, no complimentary meals"
Pros: "Was impressed w the new plane"
Cons: "Overhead storage a little small"
Pros: "Google service on United Airlines not pleasant in the flights were delayed all the time"
Cons: "Bad experience flying with United Airlines sorry"
Pros: "Nice place"
Pros: "There were no delays."
Pros: "watching free movies used to be the only good thing about flying."
Cons: "Not being able to watch movies for free is BOGUS. That used to be the only good thing about flying."
Cons: "I prepaid for a checked bag. I thought I should get that refunded because I missed my flight. I was running late and there was a line to check the bag and then missed the flight."
Pros: "The flight was on time and the seat was comfortable and also the flight attendant was very friendly and helpful."
Pros: "Quick boarding."
Cons: "Charges for everything"
Cons: "Southwest is very uncomfortable and they don't have Wi-Fi. I understand not having entertainment because it cost them money but Wi-Fi would cost the customers money."
Pros: "Nothing, won't fly again"
Cons: "Could not check in on line. Had to pay $100 for a carry on"
Pros: "The gate agent was a great help! For some reason the system didn't let me select a seat when I checked in, but she was able to get me squared away!"
Cons: "The bag rules are not fully consequent. Some pepole bring much bigger bag as personal than the limit."
Cons: "Everything niot good that all"
Cons: "The $100 carry on fee at the gate... It's a carry on!"
Pros: "Boarding was quick and easy"
Cons: "Space is a little tight. Didn't get offered food or drink. Didn't like the baggage policy."
Pros: "No enough leg space"
Pros: "It was comfortable and peaceful."
Pros: "It sucked"
Cons: "Seat which I paid for it"
Pros: "Price that's about it"
Cons: "Boarding and organization was garbage"
Pros: "Very helpful and kind"
Pros: "The price."
Cons: "The Terrible American Lack of Service, and the malfunctioning website."
Pros: "The cheapness of the tickets was very cheap"
Cons: "Not über comfortable, but worth the price!"
Cons: "Fees, late arrival"
Cons: "The delays , take off and landing was not smooth . Overall bad experience will not fly spirit again"
Cons: "It was cancelled and Spirit was very unhelpful"
Pros: "All good"
Cons: "All good"
Cons: "Delays and gate changes. Awful experience."
Cons: "I just think it's ridiculous to have to pay $52 for a small bag. I could see if it was an over-sized bag. I understand if you have to charge something but you charge way too much."
Pros: "Ticket price was very good."
Cons: "I am not a fan of Airbus. And an aviation professional, Boeing and Embraer are where it is at. They both are superior to Airbus. it is the airframes I have issue with. The CFM and Snmeca engines are just fine."
Pros: "Nothing at all"
Cons: "The service was awful, 3 of my flights were canceled over 4 days. They did not accommodate me at all and now I'm flying Southwest as I should have in the first place. They're the bomb!"
Cons: "luggage charge and cost of beverages was too high. The amount of leg room is horrible."
Cons: "Same as above"
Pros: "Went smoothly and landed early! Definitely better than many flights I've been on."
Cons: "The baggage charges are ridiculous. Couldn't believe them. Won't be flying on this airlines again soon."
Pros: "Ihate the way the charger laggage"
Cons: "The chaos of the delay and the woman getting arrested. Leg room is very tight."
Pros: "Overall everything was good"
Cons: "Checking, etc., was very difficult & disappointing!"
Cons: "The nit-picking-pricing. The billing was unclear and you can't talk to a live person!!!!"
Pros: "Got back to detroit"
Cons: "Seating is horrible"
Cons: "Seating comfort was poor"
Pros: "Horrible and I was scared my son would not be able to get on the plane."
Cons: "Inconsiderate staff to a college student."
Cons: "Tacked on $55.00 cary on charge - no more Spirit for this flyer!"
Pros: "This is a no frills carrier and as long as you keep that in mind you get great value for your money. Checking in online or at the kiosk is simple."
Cons: "I like no frills, but just wanted some frills."
Pros: "Nothing! !!"
Cons: "I have not yet boarded. Should be there by now. Still sitting in an airport."
Cons: "EVERYTHING:( Missed all my flights due to the delay and had to be on standby for my next two flights..I was supposed to be home at 8:51p and didn't arrive until 1a the next day..NEVER AGAIN"
Airlines flying from North America to Burbank have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North America to Burbank
Masks required on board, masks provided on flights from North America to Burbank
Social distancing seating
Middle seats unavailable to book on flights from North America to Burbank
Testing for antibodies, testing for symptoms for flights from North America to Burbank
Waiving of change fees. Search flexible flights from North America to Burbank