Food could always be better. But otherwise I always enjoy flying JetBlue.
Flight was great, airplane has plenty of room
Another jetblue flight, another 5 hour delay.
My flight was changed so many times and then it was majorly delayed
Very delayed due to maintenance servicing and flights not arriving on time. Crazy how many hours we were stuck wearing a mask. Just terrible and unethical.
Flew mint first class it was Great!
Cons: "The 2.5 hour flight from MIA to NYC was delayed four hours. The gate was changed about four times and the plane that finally arrived was older and had zero outlets. We were not given the option of headphones. Mainly the flights delay was the absolute worst. In 2021 a flight from NYC to MIA is basically a commuter flight and both ways my flights were delayed such incredible amounts of time."
Cons: "We had a 5 hours delay and crew didn’t have any information"
Pros: "Flight was smooth"
Cons: "Newer plane with outlets to charge phones iPads etc"
Cons: "They were good but not overly service oriented."
Cons: "Flight was delayed for 3 hrs"
Pros: "JetBlue it have a lot more space for your and it was on time too but this morning the rain delay us a bit because they close one of the run way so it was not easy to get out"
Cons: "Hour-long maintenance delay. Rule 1, run on schedule."
Cons: "They had to reset entertainment sets 3 times before they started working. This happens regularly on the SFO to BOS jetblue flight."
Cons: "Boarding took a long time. We were waiting in the tunnel for longer than usual."
Pros: "I liked that we were offered to check our carry-ons at the gate."
Cons: "The plane was too hot. When it is that full you could turn up the air."
Cons: "Got to the gate one minute late and wouldn’t let me on"
Pros: "Flight delayed 1 hour"
Pros: "See above"
Cons: "Nothing to speak of."
Pros: "I love JetBlue. Spacious seats, free tv, and a basket of snacks (chips, pretzels, cookies, crackers...etc) to choose from."
Pros: "Ease of boarding. Comfortable seating"
Pros: "They had everything to make the flight enjoyable, including the “little things” - WiFi, individual screens, lots of movie and tv options, and quality unlimited snacks."
Cons: "Everyone was extremely pleasant except for the gate agent. I had a quick question about traveling with a baby and he was short and seemed impatient and annoyed with me."
Pros: "I got more room than most, sitting in the front row."
Cons: "Skipped for drink service. My eyes were closed, I wasn't sleeping, but by the time I was aware of the steward, he was gone down the aisle and serving the people behind me. Also, even though I am disabled, the steward did not help me to put my bag up in the overhead compartment, even though he insisted, the very moment I sat down that my bag needed to be placed up top. No visible plugs for headsets, or USB to charge phones. This plane looks older than I am and I'm 47 years old!"
Pros: "Friendliness at all levels, efficient, decent fare value."
Pros: "Flight attendants (one of which was her bday today) were SO kind :)"
Pros: "Everything but the delay"
Cons: "The delay"
Pros: "I didnr like they charged 75 euro to carry on luggage"
Pros: "Friendly, down to earth staff that looks like their happy to be there, including Pilot."
Cons: "Every time my flight is always late and I usually have my family with me. An on time flight would be nice."
Pros: "There was a weather delay but otherwise the flight was.good"
Pros: "Loved the convenience of traveling one airline from Atlanta and my luggage booked through."
Cons: "No particulars"
Pros: "Waiting on the tarmac both leaving NYC and when landing in Phoenix was bad"
Pros: "The boarding process was quick and painless and we left the gate quickly which I always like!"
Cons: "The tv screens on the plane didn’t work at all. I believe you could watch the movies that were being shown but most everyone I saw was just watching the previews on repeat for three hours or had turned off the screens. It’s not a huge deal for myself but I have a two year old and those TVs in the back of the seat are a total life saver- but only when they work."
Pros: "Leg room."
Cons: "Flight was more than an hour late. There is NEVER enough room for carry-on luggage. Since you charge people extra to check luggage (how carrying luggage on a flight is considered "extra" is beyond me), you should provide enough space for them to bring carry ons. That adds to the stress of flying. It's almost as if you created a focus group, asked them how to make flying more stressful and miserable, and then did that."
Pros: "Crew was very pleasant and helpful"
Cons: "Delayed flight and confusion trying to board the plane"
Pros: "I occasionally fly with Jetblue and I’m never once disappointed. They still serve Terra Blue chips (one of my favorites) thumps up for that. The seat are spacious. I was actually surprised to see free WiFi."
Cons: "Steward seemed to have a bit off day but other then that I had a uneventful flight."
Cons: "Too hot and stuffy."
Pros: "Space, comfort, treats, tv's Ann's wifi"
Pros: "Pretty good leg room and on time"
Pros: "Great overall experience with JetBlue!"
Pros: "Helpful, friendly staff."
Cons: "No blue chips!!"
Cons: "Service is not measured in dollars. Really charging $5 for blankets headsets pillows."
Pros: "The crew were friendly and very funny.."
Cons: "I was very upset because I was flying alone for the first time and there was no tv or movies . I was nervous and took comfort in the thought at least I can keep myself entertained."
Pros: "Everything! By far the very BEST airline I've ever had the privilege of flying on!"
Pros: "Fast, on time and comfortable. Good"
Pros: "The leg room and stretch out was good. Seat was comfy The crew was very attentive and supportive. Pilot was informative"
Cons: "Some of the snacks could be more healthy There was a take off delay (mechanical) which was only explained when solved"
Cons: "The tv set stopped working 45 min before landing."
Pros: "Easy airline to fly with good equipment"
Pros: "The crew was attentive"
Cons: "The aircraft needs better maintenance. My table was tilted and the seatbelt was twisted"
Cons: "I'm tall and I hace no problems because there is a lot of space between files"
Pros: "Good service from the crew /flight attendance"
Cons: "Terrible food - no choices Terrible wines - no choices"
Pros: "Crew was courteous,helpful."
Pros: "Quick boarding."
Cons: "Food was sub-par. Tight seating"
Pros: "Seats comfort"
Cons: "Crew attention. Food. Airport assistance. Boarding times. Take off on time"
Pros: "Good service from the crew and the boarding process was made quick and punctual."
Pros: "Entertainment system, boarding"
Cons: "Bogotá Avianca baggage handling. It took 45 minutes to get the bags"
Pros: "Nicer plane than the one we flew from San Francisco to San Salvador"
Pros: "The aircraft."
Cons: "The Food was Horrible."
Pros: "The food"
Cons: "El Salvador airport!!!!"
Pros: "We had an amazing flight"
Cons: "The fight got delay. They made me loose my connection and then made me wait 9 hour at the airport just to make a change on my schedule. The people from the Avianca counter in Miami is the worst. Also, when I arrive to Lima, got my luggage an one of them was terrible broken with the things that were inside. Will never use AVIANCA in my life!"
Pros: "On time.. great crew and service.. very good flight"
Cons: "Not too much leg room.. food was just ok..kind of rough"
Pros: "Friendly crew, arrived earlier than expected. Offered to excellent assistance to my mom with the wheelchair"
Cons: "Food wasn’t good. During the stop in Guatemala didn’t change planes so had to wait for the maintenance staff to clean the plane before using bathroom. No water during stop and had to change seats"
Cons: "Took forever to check in even though I got to the airport well ahead of time. The self check in stations were not working. The flight was delayed for 2 hours"
Pros: "That the flight was on time"
Cons: "The food, and they told me I should pick up my baggage at Guayaquil but I had to pick it up in Quito"
Pros: "I liked that the crew where nice and congratulate the mountain bike team of Costa Rica who had won second place in the panamerican games"
Cons: "I push the "call the stewart" bottom and they never came to me.."
Pros: "The crew, the plane, the flight, the food was all very, very good"
Cons: "We initially picked exit seats but they ended up unasigning my son's seat because he is 2 years old, both times they gave us the worst possible seats in the plane. When initially assigned my son, it said: "No one under 2 is allowed to seat in emergency seats" a bit misleading and inconvenient. Other than this we had a great experience."
Pros: "Avianca es la aerolinea que prefiero y continua siendo"
Cons: "Las aeromozas tienen muy mala actitud, parece que uno les está pidiendo plata."
Pros: "Connections very easy. Flight arrived early. In-flight service exceptional."
Cons: "I don’t even know how and where to start.. Avianca has given me issues in the past and I have decided a few more times to give them a chance. Avianca has a culture of rude and “take advantage of people” culture. I went through hell on my last flight. Left us on our connection flight in Cali, Colombia made us (15 passengers) wait for our bus we all had to pickup and carry our luggage’s out to the streets rcause they don’t have enough money to pay for a cart when we were actually in that situation because for them. Next day we were transported (they show up 2 hours later from the promised time) we were transported to the airport to actually catch a flight to another different city to then arrive wait 4 more hours to catch a plane to our final destination... a 3 hours and 45 minutes flight from Miami turned into a 4 different city, hotel and nightmare, luggage’s were broke and everybody turned out to be rude rude rude rude!!!!!!... I am still waiting for my $200 promised Boucher. This is my last time flying with AVIANCA. I am a frequent flyer and have made the decision to fly AA from now On... Actually just purchased a ticket which was actually $100 more than Avianca... nothing like great service and respect towards your clients... I’m also making sure NOBODY flys with AVIANCA."
Pros: "Comfortable newer aircraft On time departure on both outbound and return flights Full meal service with free beverage including wine and beer offered in economy class. Two free checked bags per passenger in economy class. All of the above are far superior to any airline at a competitive price"
Pros: "Nice crew"
Cons: "The food"
Pros: "It was hard to not laugh at the gate confusion, time confusion, and clear general incompetence of the thousands of airport staff."
Cons: "The flight was delayed so they put me in another flight. When I already had the confirmation, the people at the counters said I could not fly because the flight was oversold. I had to complain strongly and asked to see the manager. Finally I was able to fly, but after much arguing and stress. Poor experience."
Pros: "Great flight great service."
Pros: "The most was the attention of the flight attendant and how fast and save we landed. Good vibes"
Pros: "Great flight"
Cons: "Terrible service , terrible boarding and worst food than in prison"
Pros: "The service from Miami to Bogota was pleasant so was the service."
Pros: "Had an excellent flight to Bogota no problems whatsoever."
Cons: "Had a two hour delay and couldn't check in early. I tried to check in around 2 AM when I got to Miami (the flight was originally for 9 AM) and they told me I had to wait till 6 AM. Of course, when I came back at 6 AM they weren't open, and only opened around 6:30 AM."
Pros: "The staff in Bogota were oh so friendly compare to my previous experience in GYE. Same as when coming down from SJO. Beautiful. Keep it up! Friendly atmosphere just a delight, like it should be."
Cons: "It would be nice to have vegetarian options and the entertainment options were down. This is no way a big deal. I just mention it as there are more and more people embracing vegetarianism so if you want to be on the front lines of customer care, that would certainly make you one of the top ones in that regard alone! Pura Vida! Dave"
Pros: "The flight was on time, good attention and very pleasant thanks Avianca."
Pros: "I liked your all disposition in this travel and your attention of the crew, the food and everything. I am comfortable to use your services. Thank you Hugo Ojeda"
Pros: "Good airplane and service"
Cons: "Avianca charged my account twice for the cost of the ticket, now the bank says I have to talk to Avianca and Avianca says I have to talk to the bank. It's very annoying to spend hours listening to endless messages in both ends, the bank and the airline, and not being able to get me money back!"
Pros: "Staff help us tho resolve some troubles with wrong name on check in."
Cons: "Wrong name in check in on line"
Pros: "Everything was fine."
Cons: "We did not know our ticket-price included breakfast. However, the flight had no vegetarian option, so we passed."
Cons: "Cancelaron mi vuelo de escala en bogota y me hicierln esperar 12 horas por eso no pude llegar a tiempo a mi compromiso y lo cambie para la fecha antes de irme, como mi compromiso era importante tome el riesgo pero tuve otro retrazo y no pude tomar el vuelo de vuelta, llege al aeropuerto y me dijeron que no podian hacer nada me hicieron pagar 300 dolares mas. Todo esto fue culpa de su aerolinea ya no tengo ganas de viajar de nuevo con ustedes"
Pros: "crew was very charming"
Pros: "Being moved to a copa fligth"
Cons: "They had us 3hours con the plain and after that it was cancelled. Several people lost a full day of work no responsability from Avianca."
Pros: "basically everything"
Cons: "the food"
Pros: "Got lucky with a free upgrade to 1st class and the crew always helpful."
Cons: "Tried to add an additional bag for 50 to 70 Lbs and website said $50 USD and they wanted to charge $100 USD for some reason. end up removing stuff from the bag to not get charge an extra $60 USD"
Pros: "excellent service on board"
Cons: "The seats are very tight, no tv, the rest of it wonderful"
Pros: "The crew was very kind"
Cons: "The seats wasn’t very comfortable"
Cons: "Maybe less cold the temperature."
Cons: "Flight was delayed and airlkne system was down"
Pros: "Very friendly stewardess"
Cons: "Food. More legroom."
Pros: "Confortable seats"
Pros: "I liked the service, everything they provided."
Cons: "Entertainment. They need a screen on each seat like other airlines."
Pros: "The food they serve besides being a very small portion, is disgusting."
Pros: "Que el avion era de 2 filas conn2 lugares"
Cons: "La comodidad.. Son muy estrechos..."
Pros: "Boarding process and crew service were ok"
Cons: "Comfort and entertainment could be better"
Pros: "everyone was friendly and helpful. better service than the typical U.S. carrier."
Pros: "You got to pick your own movie/games & good was provided"
Pros: "Comfortable and puntual"
Pros: "Flight on time."
Cons: "Changed gates at Panama without any alert until boarding time."
Cons: "My parents fly from IAH to MIA, in Houston was lightning pretty bad. They was landing more then 1+ late. Copa airlines do not approved them for another flight to get home. They need to purchase another tickets $300 per person"
Pros: "Food and beverages were good and free of charge. No embarrassing food for purchase as other airlines."
Cons: "Lack of in-flight internet connection and no power outlets for charging devices on board."
Pros: "Better ask, what didn't like. The Cops agents were very professional and courteous. The planes were on time, boarding also and so was takeoffs."
Cons: "The food was terrible!"
Pros: "The quality of the food was excellent but I missed a coffee or tea after dinner and in the morning. The crew was the best I had flew with."
Pros: "Free meal on a one hour flight!"
Cons: "I chose the seats 8 months before this flight and I supposed to be assigned 8F and 8E. However, I don"t know why the airline assigned me the last seats in the airplane in this time. That day the aircraft experienced turbulence and I felt bad at the back. I did not like they decided to change my seats without asking me."
Pros: "As a non-Spanish speaker we felt well cared for."
Pros: "Crew and newer aircraft"
Cons: "Food could have been better in business."
Pros: "The flight was on time and the crew was nice"
Cons: "Food was not good and since the plane was old, entertainment was poor"
Cons: "Food was really awful"
Pros: "Modern aircraft and good service"
Cons: "Leg room on the flight was cramped"
Pros: "Connecting flight with a meal!"
Pros: "Me Gusto la atención el personal el abordeaje"
Cons: "Asientos incómodos y comida fea mala película para el entretenimiento"
Pros: "We actually arrived earlier than schedule. Very impressed."
Cons: "No air conditioning, small gates, too crowded."
Pros: "Service, on time, New planes"
Cons: "Small plane, limited entertainment, limited food, no power outlet, tight"
Pros: "The staff"
Cons: "No vegetarian options granted :( the planes are dirty."
Pros: "The aireplane in clean. And the people ver y gently"
Cons: "Board not very organized"
Pros: "Super nice crew! Gave us food even though it was a 50 min flight."
Pros: "Very friendly and professional service combined with good food"
Pros: "the food was ok, the service is poor,."
Cons: "The airport personnel did not help me with adding my miles to my Cops Cinbect card, they said it was no value and that Cops Connect membership want Copa, Worse they broke my expensive Nautica luggage by losing a wheel and my luggage was not even 22 kilos"
Pros: "Every thing"
Cons: "Imformation spoken to fast and completely clear"
Pros: "2 free checked bags, and hot sandwich and drink in coach"
Cons: "Can't think on anything"
Pros: "Quick boarding"
Cons: "Poor customer service for our friend who had a problem with her ticket."
Pros: "El personal muy amable. El vuelo salió a tiempo y llegó bien. La comida buena."
Cons: "I already wrote this in their customer feedback, and I haven't gotten a response."
Pros: "la puntualidad y el buna atención."
Pros: "I liked the spacious seats and free food and drinks. I appreciated the flight being on time."
Pros: "I love the genral flight experice. I found the crew very helpful and friendly. I liked the food."
Cons: "The seats were uncomfortable."
Pros: "On time and did not lose my luggage"
Pros: "It was a short flight....they made the trip comfortable, and on time..."
Cons: "No complaints....."
The flight was on time. I missed some food, at least a snack I only got a cup of orange juice.
Pros: "Flight, plane, and crew were great."
Cons: "MEX customs was a nightmare."
Cons: "Check in. A nightmare Boarding. A nightmare Waiting 1 hour for the bags to arrive. A nightmare"
Cons: "The person who was sitting next to me. Lol. Jk. The guy was a riot. I know you can't control that. Anyway, everything was great"
Pros: "Nothing in particular"
Cons: "A more organized boarding process"
Pros: "Crew was good, food was good."
Cons: "The entertainment, I saw the Wifi stuff when I bought the ticket, but there was no internet connection there. Besides, no movies, no screen... boring."
Pros: "Crew was very attentive & polite."
Cons: "Online seat selection."
Cons: "Be in time, over 1 hr delayed."
Pros: "The checkin counter staff tried their best to get me a seat for this oversold flight"
Cons: "The TV screen on my flight was broken. So no TV."
Pros: "Decent on flight entertainment"
Cons: "1 hour delay in the flight"
Pros: "Luggage was found that was good"
Cons: "Horrible day nobody here to guide you or help you and then charge you an arm and a leg."
Pros: "I like they that they actually serve a small meal on board and the inflight service much better than US airlines. Service in the air is excellent!"
Cons: "Ground service not the most efficient. Especially rude was the darker complexion lady in charge of boarding the flight at the counter on NOV 19 at 12:35 pm flight from Miami to Mexico City. She needs to be repremended or closely observed on her customer skills. I fly a lot and don’t come across to many like this lady."
Pros: "Flight on time, all personal was very helpful and kind"
Cons: "No choices for breakfast and the one served on first class not so great."
Cons: "that my ticket was managed by Just Fly when the Kayakpage said that the ticket is Aeromexico's. I will not use Just Fly anymore and Kayak risks me going directly to Aeromexico or other airlines if they are not transparent with the vendor."
Pros: "Ease in ticketing."
Cons: "The hardest part was the long layover. I didn’t dress warmly enough, so I had to keep moving!"
Pros: "Quick es and punctuality in the flight."
Cons: "Bad service on the staff, no charging station and screen on every seat."
Pros: "They are always on time and they are one of the few flights that include a meal in flight when traveling national."
Pros: "Servicio. Puntualidad."
Cons: "Todo bien"
Pros: "Food, entertainment, leg room much better than any US airline. Crew is smart and efficient."
Pros: "Average flight. Nothing special."
Cons: "No entertainment system. Nothing Thanks I bring my Ipad. Spend play Solitaire."
Pros: "The services and attention were very good. The flight was in time."
Cons: "I do not have any negative feedback about this travel. I felt good about it"
Pros: "The fly was good."
Cons: "The experiente to arrive at Mexico City airport is always the worst one. The airplane takes much time to arrive at the finger, the lines are too big, the luggages takes much time to arrive..."
Cons: "No spacefor carry on bag"
Pros: "Vuelo acorde con el horario establecido"
Cons: "Regular atención del personal en el aeropuerto"
Pros: "Very nice flight attendant"
Cons: "Crew standing in the back talking to each other with their backs on us"
Cons: "delay due to late arrival of crew entertainment system not working properly"
Pros: "Always comfortable, so much nice leg room than other airlines, always great food and drinks, and best of all the service is outstanding!"
Pros: "No waiting at the counter. Personal assistance. TSA preference. Free coffee and cookie.Thanks!"
Cons: "Small seats."
Pros: "Close for connecting and had lots of staff to get you there on time."
Cons: "Food mediocre"
Pros: "Ontime and pleasant"
Pros: "It was a direct flight."
Cons: "The delay when departing, and the attention of the flight attendants. Also very limited kind of beverages."
Pros: "Service was friendly and very attentive"
Cons: "Every time I would fly out in Aeromexico we never payed for luggage I don’t know why they changed their policy to charge for every bag."
Pros: "Nothing. We’re not there yet"
Cons: "Everything. AM customer service is beyond horrible and unhelpful."
Pros: "The ticket counter heavy set with black hair, I think her 1st or last name start with "JA" is very very ride and unprofessional. In the middle of taking care of me and my wife he walk away and said., I'm going to the back, let someone else take care of you. Please call me to get the full detail @ 954-501-5998 or email: email@example.com"
Cons: "Ticket counter employee at Miami international airport are very rude and unprofessional."
Cons: "My flight was moved around then cancelled and I didn't know. I also never got a refund for the flight so I really didn't know! Then I got to the airport and said that they canceled my flight but they got me on a new one for the first leg to Mexico City but then there were no flights for my second leg to Cabo"
Pros: "Everything. Everybody very helpful"
Pros: "1. Food was and drink was decent 2. In flight entertainment was good 3. Crew were friendly and helpful"
Cons: "1. Flight was delayed over an hour due to flight crew arriving late 2. Paid for a premium seat and space was just as cramped as a non premium seat 3. Boarding was a free for all no control by staff for boarding zones.. Also when are airlines ever going to learn to board passengers from the rear to front first? 4. Mexico city landing was terrible, we all felt like the rear of the aircraft was fish tailing"
Pros: "Un pequeño retraso a la salía de México, sin mayores inconvenientes"
Pros: "I was impressed and very happy the flight was early. I had low expectations with Aeromexico because in the past every flight I took with you was delayed or late."
Pros: "I really liked the service and en comfort"
Pros: "Efficient boarding process and friendly helpful staff."
Cons: "We what on the runway for over 20 minutes without explanation as to why we were not leaving on time. Prior to this an announcement said they were refueling and we should not fasten our seat belts in that process. There was no announcement to say the fueling had been completed or who we were leaving later than scheduled. All of a sudden we just began the pushback from the gate."
Pros: "see first message"
Cons: "see first message"
Pros: "Newer plane, smooth boarding and on time arrival"
Pros: "Great comfortable seats"
Cons: "Too much turbulence"
Pros: "Everything was good."
Cons: "The breakfast."
Cons: "No gate when we landed."
Cons: "More room. Screen was broke"
Cons: "My tv didn’t work my WiFi didn’t work and no beverage service"
Pros: "The crew was really nice and I like the cookies"
Pros: "The crew and the duration of the flight"
Cons: "The comfort and the food"
Pros: "Once boarding, we didn’t wait long for take off."
Cons: "Being on time."
Cons: "American airlines needs to improve their inter hub options"
Pros: "Kind crew, smooth flight"
Pros: "Gate folks were professional in spite of late incoming flight causing late departure, late on a Sunday night, and full load of home bound passengers."
Cons: "Again, horrible seats. Could actually feel and see the support bars. Come on AA this is not hard."
Cons: "The seating were very uncomfortable the tv screen are small and old fashioned. Compare to other airlines very uncomfortable and they made me check in my carry on bag to charge $60 so disappointed I been taking this carry on for long time no other airline ever made me do that will not recommend"
Pros: "It was on time"
Cons: "The crew, the flight attendant was very rude"
Pros: "Entertainment available excellent"
Cons: "Seating space seems to narrow"
Cons: "Only arriving in Madrid took 1/2 to open the door"
Pros: "Nothing, flight was delayed 3 hours"
Cons: "There’s no headphones aboard for entertainment"
Pros: "The crew was very nice and friendly"
Cons: "There was a technical difficulty with the plane, which made a short delay in our flight."
Pros: "Relatively smooth flight, departed and arrived on time"
Cons: "Overhead storage was crowded"
Pros: "0ntime quick boarding"
Cons: "cost to check baggage"
Cons: "Most of the family were seating apart. I can't understand why?"
Pros: "On time"
Cons: "Boarding system, come located entertainment o/b, non existan food/snacks"
Pros: "The flight itself was about as average as any other flight. At least all our luggage made it from the incoming flight from Key West to join us in Charlotte. That was our final destination but most of the passengers were making additional connections."
Cons: "The boarding went like the plane was ready to leave on time, except it didn't. There was a delay because the flight crew came from another arriving flight, so they had to go through the full pre-flight checklist. Then there was a "minor maintenance issue" that couldn't be fixed right away because it was "shift change" for the maintenance crews. Eventually they arrived and fixed whatever, while everyone was getting texts and alerts that kept delaying the departure by 15-minute intervals. Over an hour (while sitting in a warm plane) after the original scheduled departure, we left the gate, sat on the taxiway a while, then took off. Cabin crew only had cookies and drinks, no other snacks or food. All anyone got was an apology for the extended delay."
Pros: "Easy check in and Boarding"
Pros: "The crew was excellent. Grabbed me a blanket. Did not mind the small plane."
Cons: "Bumpy ride."
Cons: "Very uncomfortable American airlines is the worst"
Pros: "Friendly crew"
Cons: "Tight seating leg room non existent."
Pros: "Nice seat. Good food. Good service."
Cons: "Seats and space"
Pros: "Can’t say anything good"
Cons: "When boarding crew was rude because carry on did not fit the overhead compartment. No options to choose from for entertainment. Flight was delayed almost an hour while sitting in plane. Food options almost nonexistent"
Cons: "No longer free entries on board like before"
Pros: "The crew was very friendly and accommodating. The food as usual just snack type food for purchase as expected. The entertainment system malfunctioned and we could not watch the movie they offered. However one flight attendant was very nice and gave my kids special cookies. Nice touch!"
Pros: "Thanks everything was on time. Very nice cre"
Cons: "No personal TV for entertainment"
Pros: "The crew of the plane going to Rome was very nice. Food was good. And the departure was fast."
Cons: "The entertainment system crashed and they had to reboot it. Also the system was old and the touch screen was not responsive. The headphone jack was put in such a bad place that I broke my headphones accidentally while moving."
Cons: "The drink was terrible, hot tea"
Pros: "Mostly everyrhing"
Cons: "Food was so so"
Pros: "Food and a/c"
Cons: "Two hours delay."
Cons: "The departure was delated more than 30 minutes and the arrival disembarking was to slow."
Pros: "Arrived early, friendly crew, good exit row seat."
Pros: "the clerk at the boarding desk was kind"
Cons: "i bought better seats when i booked the tickets. on the day of the flight AA changed the airplane, and I did not get the preferred ticked i payed for."
Cons: "All. The worst airline in the world"
Cons: "Sits were not comfortable."