Took forever to take off, AC was nonoperational. Very discomforting!
I enjoyed the movies on board, entertainment great!
This my 3rd trip to PVR on airline. As a delta frequent flyer I have always gotten upgraded or standby list. For what ever reason on my return it seemed staff working at airport today ALL gave me false info and finally in the end when I wanted to pay for upgrade told flight sold out ! False ! 3 Empty AM Plus seats 5 Ross in front of me . So I was separated from my friends as they sat in first class. I blame the gate staff since none had a clue ! Horrible e periwnce for first time at Mexico City airport. We also left Aweomexico lounge since was dirty and went to American Express Lounge that was clean z
The crew kept us informed and the flight attendants were nice awesome plane!
At the time to pick up bags it was very confusing, people saying it was on a different band, information was not clear and my bag was already in the floor, for a long time. Very confusing how people on the ground have different information to what the screens are saying
Que solo tengan cacahuates y el avión no tenía pinta de haber sido aseado antes de abordar
The flights were always in time
The crew wasn’t in any flight positive, always angry
I like the easy connection and that we arrived on time. Even that the boarding was late.
airplane cold and no blankets. Bad service. No info
The welcome abord
I remember once they asked who wanted stay and spend a night in Panamá, I accepted the offer in Panama, but when the flight that was in my regular schedule was about to leave, they told me that I needed to abord because it was no possible to stay and I made big movement with my luggage and they putted back my luggage in the plane. That was one of the bad moments I experienced with Copa once.
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