The plane was an older model but the seat space was suprisingly good. Was served dinner as soon as plane reached flying altitude and breakfast 2 hours before landing. We got lucky and since the flight was not full we were able to sleep well in 2 empty rows.
Unfortunately the 10 kg limit for carry on luggage is a bummer so pack light as they weigh your carry on and personal item. I felt cheated as I saw quite a bit of people board with their carry on and personal item that looked quite over 10 kg and I was forced to check in my carry on. Also the entertainment selection was not that great so fortunately I was able to sleep as my flight was a redeye from Miami to Paris.
The cabin crew was excellent and one good person at check in at Tampa
They kept losing seat assignments. When I bought the ticket I reserved seats on all four segments. When I bought the ticket all four seat assignments printed out on my copy from the internet. Later that afternoon I went in to check the status and all four seat assignments had disappeared. So I called up and spent 30 minutes with an American agent who reserved seats again on all four segments. When I went to check in for the flight... all the seat assignments had disappeared again. This time the idiot American agent on the phone told me that I would have to pay for seat assignments for the MIA-CDG and CDG-MIA segments. I refused. So I arrived at the airport three hours ahead of time prepared to do battle. A very good agent at the counter then spent 45 minutes (Yes, 45 minutes) on the phone trying to get the seats on those two segments. Finally he was successful.
Then I arrived at the gate, and when I boarded I was told that there was someone else assigned to those seats.
CLEARLY AMERICAN AIRLINES HAS MAJOR INFORMATION SYSTEMS FAILURE. ONE CAN ONLY IMAGINE HOW BAD THEIR SYSTEMS MUST BE FOR MAINTENANCE IF THEY CAN'T EVEN GET SEAT ASSIGNMENTS DONE PROPERLY.
It continued on the MIAI-CDG flight. when a young man who didn't speak English ended up next to me. He had a boarding pass for a window seat but as he boarded the plane they took half of his boarding pass (he kept the other half) and gave him a middle seat in a five across section. This made no sense because there were twenty empty seats and our five across section was full, including a lap child. That head flight attendant moved him back to an available window seat after I asked for her help for him.
WHY DOES BRITISH AIRWAYS CODE SHARE WITH THESE IDIOT BARBARIANS ON AMERICAN AIRWAYS? THEY ARE DANGEROUSLY STUPID.
Thd boarding was delayed. The food was terrible. Thd breakfast was barely edible. For such a long flight, our flight attendant didn't even check on us after serving the meal and appeared bothered to even be there. In all fairness this was an AA flight not British Airways.
I am not sure why when i bought my ticket on kayak just fly was the company I had to deal with. They are extortionist. They should be deleted from your website.
Tried to change my flight, line got disconnected, when I called back the fees went from 500 to 1100 - they couldn't justify why. I will never use kayak again if these kind of people is who I have to deal with coupled with awful customer service they hung up on me three times.
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