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— OAK
May 21 — May 281
Round-trip
1 adult
Economy
From?
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Sat 5/21
Sat 5/28
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Top 5 airlines serving Middle East to Oakland
Scores according to KAYAK customer reviews8.2
Qatar AirwaysOverall score based on 11544 reviews
8.3Boarding
8.2Comfort
8.6Crew
8.3Entertainment
8.0Food
Airline reviews
We had a family traveling to SFO without wearing masks and I have to repeatedly request the flight attendants to ask them to wear their masks. It included elder people to children coughing and sneezing and my seating was amidst them. I had to request the attendant to find me an alternate seating, which turned out to be less comfortable, but better than my allotted seat.
We had a family traveling to SFO without wearing masks and I have to repeatedly request the flight attendants to ask them to wear their masks. It included elder people to children coughing and sneezing and my seating was amidst them. I had to request the attendant to find me an alternate seating, which turned out to be less comfortable, but better than my allotted seat.
It's getting to the point in life that a flight in coach in those little seats for 9 to 15 hours is just too cramped. This was a packed flight with nearly every center seat taken. Good for Qatar airlines, which is a terrific airline, but its tough to ride in those little seats on long-haul flights
It’s good, thanks for all team members
Very good service, all were ok/excellent
They did not let my uncle fly
Pros: "No distance between passengers (covid)"
Pros: "Decent seats. Good amenities for a long flight - entertainment, pack with toothbrush/mask/earplugs/socks."
Pros: "Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience"
Cons: "Honestly, this trip worked very fine. I do not have additional recommendations."
Pros: "Everything"
Cons: "Nothing"
Pros: "As always crew magnificent"
Pros: "Perfect"
Pros: "Crew was amazing"
Pros: "Flight attendants were very polite."
Cons: "The seats could be more wide."
Pros: "The crew were good"
Cons: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"
Pros: "Yes very"
Cons: "Nothing"
Pros: "I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon"
Cons: "Providing better food and movie"
Pros: "Great experience"
Pros: "Crew were helpful"
Cons: "Luggage didn't make it onto flight, from transfer flight"
Pros: "Flight was on time, touch down smooth"
Cons: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"
Pros: "The service was super and the food was delicious even the seats are very comfortable"
Cons: "Everything was super"
Pros: "The entertainment was reasonable, I enjoyed the festive choices."
Cons: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Pros: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Cons: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Pros: "The food and the crew were excellent. Highly recommend the chicken massals"
Cons: "The seats in economy class were a little too close for comfort"
Pros: "everything"
Cons: "Nothing"
Cons: "Too many security screenings including the airline’s itself.!!!"
Pros: "I like how kind and caring the staff .. how they handle people specially on take off and landing they manage to smile and brief people who are first time on plane or not familiar with the rulea and safety precautions on flight"
Cons: "Its not that i didnt like.. but i would like to have a more .. food servings and more healthy food. But the food is good.."
Pros: "QR528 landed in Chennai at 01.50 hrs IST on time was out of plane in 10 mins and then the endless wait for my baggage after immigration check, being a Indian citizen no issues but was able to collect my baggage at 3.02 hrs Doha - Chn flying time 3.50hrs, baggage collection 50 mins, its bizzare & absurd"
Cons: "The aircraft was changed and passengers were required to check in their hand luggage, yet remove their electronics from their hand carry. In my case I had several electronic items which I had to carry onto the aircraft and store awkwardly which created a major risk of my camera and laptop being damaged in the process. This is not the kind of service I expect from Qatar Airways, especially considering the exorbitant ticket prices."
Cons: "Boarding"
Cons: "the returning flight from Doha to Chicago was absolutely old and small."
Cons: "Chairs a little too small for long flights...."
Pros: "The flight attendants are always friendly and helpful"
Pros: "Doha to hyd was good. Crew was courteous."
Cons: "Even after online checkin. Just to drop the bags it took 1 hr. The thin old black lady at the baggage drop off counter was very partial in treating people. She allowed a black male take 27.8 kgs but asked us to adjust our bags when we had 23 kgs. Also if the passenger is allowed to carry a laptop bag, according to her training and theory she only knows 1 shape and does not recognize a back pack which has only the laptop. I travelled several times in Qatar, but never had this kind of experience."
Pros: "Food, seat OK, crew excellent"
Cons: "Immigration at Doha is appalling. More than 75 minutes waiting and very understaffed."
Pros: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Cons: "The food"
Pros: "Flight was as scheduled"
Cons: "Did not like the entertainment"
Pros: "Seats should be comfortable, improve your menu, Pakistani dishes should be added, sweat dishes are hot and tasteless"
Pros: "Everything is good thank you so mach !!!!"
Pros: "Boarding was good and the flight was on time"
Cons: "The food is lowering in quality as time passes. It's very disappointing to see one of Qatar Airways advantages lowering in quality."
Pros: "Seats in Business Class are heaven. You get quality rest. Very spacious. Food is good but should have option of healthy sides (steam or sauteed vegetables dor example). On board crew very helpful and polite with a minor exception"
Cons: "Food is good but should have option of healthy sides (steam or sauteed vegetables dor example). Too much potato. One flight attendant with an attitude can affect overall experience. Not sure if because of inexperience or just the wrong way to approach customers. I could tell this person was struggling trying to be genuinely nice. Complicated process to upgrade from economy to business"
Pros: "Upgrade to 1st Class. Very grateful for the experience. Outstanding service. Very professional crew. Awesome recliner seats. What's not to like about premium service?"
Cons: "Too short leg :( This upgrade would have been awesome for the longer leg of the trip (for a much needed decent sleep)."
Pros: "First of all, I want to preface this by saying that virtually every airline is better than the major ones working in the US (American, United, and Delta), and Qatar Airways is amongst this number. The entertainment selection was excellent, the best of any flight I've ever been on. The flight attendants were excellent, again, much better than those on American carriers (I am American, FYI)."
Cons: "The food was terrible. Of course, we know this about airline food, BUT I have been on Qatar Airways flights with GOOD food in the past, so I know it can be better. Also, I sat in the baby section, which also happens to be where they put long-legged people. This is no one's fault, but suffice to say, do NOT sit next to 4 5-month olds for a 15-hr flight! Interestingly, since all flight attendants were women, about 50% of the flight did listen to them since there were many conservative Arabs onboard from Qatar or Saudi Arabia (i.e., those who are taught not to listen to or respect women). This made for some frustrating sites to witness but it's obviously not the airline's fault. Poor women!"
Pros: "Excellent service. Good seats. I like the 3x3x3 configuration which make the middle seat bearable."
Cons: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."
Pros: "Nothing"
Cons: "In their Business Class they only had two shower room and they wait was 7 hours! I now totally dont trust Kayak and it's ratings. Qatar Airways sucks!"
Cons: "Nothing wrong every thing is good"
Pros: "flat bed business class seats"
Cons: "flight was delayed by more than four hours. as per the ground staff due to technical hitch but as per the pilot due to run way maintenance in COK. but there were other flights from Emirate, Jet, Ethihad all flying in and out without any issues, so doubt why only runway maintenance for QR.."
Pros: "I slept most of the flight and awoke to the smiling faces of the flight attendants."
Cons: "Long time to check in. Not the airlines fault. Passengers had so much luggage, I didn't think the plane would leave the ground. There should be a line for people who travel light."
Pros: "Nothing"
Cons: "delays with little information and compensation"
Cons: "The staff was very supportive"
I love flying with Delta…more snacks lol
Our flight left esrly and left ud
The flight attendants were happy!
KLM flight staff were very helpful and attentive. They had plenty of snacks available during the duration of the trip, the dinner and breakfast meals were tasty, the airplane was clean and each seat had a built-in video screen for entertainment purposes. I would definitely fly with this airline again.
The flight crew was friendly, and I was given an exit row window seat on a basic economy fare. Delta prioritizes SkyMiles cardholders, and that's much appreciated.
Cons: "None"
Cons: "There should not be a pay wall around the internet in today's day and age"
Cons: "TVs/outlets on my side and section of the plane were not working."
Cons: "Plane was cramped and in disrepair: broken seat arm and headrest, very limited recline. It was a 767 and felt more uncomfortable than a 30 seat regional jet. Very dated entertainment system with limited media options. Exceedingly long delay (1 hour) which the pilot attributed to the ground crew."
Pros: "The flight crew was great"
Cons: "I was left at a gate and wasn’t informed of the gate change. I was in a wheelchair and needed assistance. I was left and almost missed my flight. I arrived at the gate with 15 minutes before takeoff. The agent was very rude...she said my seat had been given away. After checking she was wrong."
Cons: "Disembarking could be more efficient"
Cons: "The ticketing counter gave very bad guidance for when I arrived, thus refusing to allow me to check my bag. And insisting that I had to cancel my skymiles ticket and purchasing a new ticket. Show up at least 2 hours before at DCA for intl flights, employee incompetence could cost you $$$$"
Pros: "The movies were entertaining"
Cons: "Delays."
Cons: "Put in early flight"
Pros: "Smooth"
Cons: "Boarding"
Pros: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Cons: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"
Pros: "Boarding was smooth, attendants were nice and informative, and everything was on time"
Pros: "Excellent flight with efficient service. Flight was on time and friendly staff"
Cons: "Efficiency"
Pros: "Operated by Delta so great!"
Pros: "Clean plane, quick turnaround"
Pros: "Boarding from back to front. Making early boarders wait to the side when they tried to embark too soon."
Cons: "All the people standing in line prior to boarding."
Cons: "I understand Mother Nature causes issues tkayakhat no one can control but when I'm receiving updates from the 3rd party travel app that isn't the airline before receiving any information directly from the airline via the gate agent or Deltas travel app and the gate agent not being able to verify the 3rd party travel app something is wrong."
Cons: "Left 30 minutes late from SLC."
Pros: "The fact I arrived safely"
Cons: "Delayed 40 min then boarded the plane without pilots. Waited another 30 mins for pilots and by the time they got there and settled weather delayed. Sat on plane for another 30 mins then were finally let off the plane. Quiet announcements for reboard most passengers late. Then waited in line for take off for another 25 min. Whole thing was poorly executed. Would expect better from a large airline"
Pros: "The crew were nice and friendly. The plane was new with lots of amenities"
Cons: "The new plane has NO leg room at all. It’s the worst leg room i’ve Experienced for such a large plane. I’m 6’1” and my knees would only fit if I spread my legs wide and sit back deep into the chair."
Cons: "Tv"
Pros: "The flight staff were very attentive and courteous. I was asleep when drinks were passed out. The stewardess went out of her way to get me a drink after I woke up."
Cons: "Nothing"
Pros: "We got home"
Cons: "Delayed. 1 hour delay they said. Gate change from d41 to d6. Went to grab some food during delay and then they started boarding about 950 and we were last call to board. Once on board they then had to fuel the plane and get it ready for flight that was another twenty minutes Finally in the air about 1045 Frustrating. I don’t know why we boarded with plane not ready to fly"
Pros: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."
Pros: "The attendant was most helpful. Because the flight was not full, she allowed us to sit in the exit row, window and aisle, with no one between. I'm a tall person, so the extra leg room was deeply appreciated. I give her and the airline high marks."
Cons: "The monitors kept on freezing"
Pros: "Staff and equipment"
Cons: "Early to arrive but gate not ready so we lost our edge"
Cons: "Flight delayed, nearly missed connecting flight"
Pros: "The movie availability was very much appreciated."
Cons: "Although my TSA Pre check number was on my flight coming into Atlanta, it wss not on my fight leaving Atlanta. That caused me to arrive at my gate 5 mins before boarding time and prevented me from having time to eat breakfast before my flight."
Cons: "I booked through kayak and received an e-mail saying "you're booked!" with a flight itinerary and everything and then I got to the airport and they told me I had no ticket to get on the flight and no payment had ever been made and that to get on the flight I would have to pay over $1000 for a seat !!!! The original ticket I bought was under $400. I was NOT happy with this at all - Kayak screwed me over and I expect compensation."
Cons: "Due to the earthquakes, the film festival I was going to was cancelled. Ten days prior to the flight I called AeroMexico to cancel and they said there would be a cancellation penalty, which was fine. When I tried to redeem my credit, they said there was also an additional "No-show fee" even though I called to cancel 10 days prior, which left a total of $70 credit after all their penalties. I called and emailed to complain but they did nothing but pass me to someone else who was equally unhelpful. I will never fly AeroMexico for any reason in the future."
Cons: "No on board entertainment."
Pros: "For a short flight, they gave it drinks and snacks."
Pros: "On time flight"
Cons: "Cramped seating in coach. Think comfort not profit"
Pros: "Crew was courtesy"
Cons: "1hour delay from departing LAX runway - not good"
Pros: "Movies"
Cons: "Seats are in humane"
Cons: "Again, not enough leg room. Also, our luggage did not make the connecting flight and we didn't get our bags unit the next morniing - late."
Pros: "Flight was delayed for over 6 hours. Not an ideal way to spend the day."
Pros: "Everything went wonderful. Excellent crew"
Cons: "No problems"
Pros: "Get a day in NYC"
Cons: "Two daytime flights booked so can't get to Bangor until the 9:00 pm flight tonight. Aitline only coveted one night at the hotel. Had to buy a second night so we don't have to carry our bags around all day."
Cons: "Takeoff was delayed approx 4 hours which made me miss my connection and prolonged the whole travel day."
Pros: "Boarding was a breeze and the staff at Delta was nice and courteous along with being clear for boarding zone instructions. Haven't had a problem yet with Delta! Also the pilot was great at landing so it was not as jerky as some flights I have been on."
Cons: "No complaints!"
Pros: "We barely got on the flight."
Cons: "The boarding "red shirt" saved us. We are a band on tour and thanks to her we made the gig"
Pros: "Not too much this leg!"
Cons: "Baggage retrieval was horrendous! Absolutely a nightmare which after paying for 3 nights hotel with no discount, I was further inconvenienced by the inability to receive my 2nd luggage and after requesting it be delivered, I, I, tracked my bag and you chose to send it 3 days ahead to my destination and I HAVE NOT RECEIVED any acknowledgment of my online inquiry which is why I am complaining. I've had to purchase a new set of luggage AND will have to pay for them on my next 2 legs on Delta. I apologise for seeming so harsh as I know you've had so much trouble because of the tornadoes, but this leg of my trip cost me an additional $800.00 plus AUD and I was here in the US to care for my father who recently had a 2nd heart attack and my final days in USA were meant to be a holiday, and all I can say is the stress because these expenses have removed any enjoyment (I know I'm looking at this half empty, not half full). I'm glad to share this and hope you're company loses will be recouped after this mess! Daniel Grayson Craigieburn, VIC Australia"
Pros: "The staff was great. The plane was the cleanest of MD-88s I'd been on recently."
Cons: "The old plans have your too cramped or squeezed in. The connecting flight from ATL to MKE made this one look good."
Over 3 hours of delay without any assistance from klm
Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
Okay
Nice flight but from Entebbe to Amsterdam they didn’t get me what I requested for the baby.
Pros: "Crew was great, on time flight, clean plane."
Cons: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Pros: "So rude crew"
Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Pros: "Klm's consistantly high standards in everything they do."
Cons: "Nothing"
Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"
Pros: "Everything works and quick to get to destination."
Pros: "KLM STAFF WERE VERY PROFESSIONAL"
Cons: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Cons: "The plane is so old..,"
Cons: "KLM crew exceed our expectations"
Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Cons: "Staff rude and short"
Pros: "No delay and nice staff"
Pros: "The crew is really welcoming"
Cons: "The seats are too narrow and a bit too hard"
Pros: "Seat comfortable"
Cons: "Flight was delayed and overhead bin space was very small"
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Pros: "Nothing"
Cons: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Pros: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Cons: "The earphones could have worked!"
Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"
Pros: "Friendly and efficient crew. Flights were on time if not even early."
Pros: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Cons: "tough to sit on a plane for 9.5 hours"
Pros: "NOTHING"
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Cons: "wasn't able to take the flight since I missed it"
Cons: "Nothing special"
Pros: "Great service"
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Pros: "Great"
Cons: "Great"
Pros: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Cons: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Pros: "The staff was extremely pleasant. Food was good!"
Cons: "Have no complaints"
Pros: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Cons: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Cons: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."
Pros: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Cons: "The food was okay, not that great."
Pros: "Easy boarding, plenty of room"
Pros: "newer plane, good staff"
Cons: "need better and more food options, more often"
Pros: "Great food"
Cons: "Sears we're toooo small"
Pros: "Great crew service. Among the best ever."
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Cons: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"
Pros: "Crew service"
Cons: "Flight delayed."
Pros: "Free wee cake."
Cons: "Nothing in particular."
Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Pros: "It was a short flight so it was O.K."
Cons: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
It was during the holiday, me traveling as a female, in a foreign country, for the first time, by myself and I did not make it to check-in within appropriate time. The kayak support staff was fkg unreasonable!!! They stated that I voided my ticket, proceeded to cancel my flight and refused to put me on standby ((ALL BEFORE THE PLANE EVER TOOK OFF)). I will be telling everyone about the $1700 that I wasted on airfare with kayak, due to their unwillingness to have ANY sympathy or to hold up their end of travel protection that I purchased! DO NOT PURCHASE FLIGHTS THROUGH KAYAK!!!!
The flight back was good. The flight there was horrible with a 16 hour delay. Loss of 1 day of vacation with Kayak representatives providing almost no assistance or care for resolution of the issues faced. We hoped to make up for the day's loss but neither Kayak nor BA helped. We were told to deal with it or seek refund weeks after booking and prices for other airlines had gone up.
Not much
Attendant was really bad
Excellent meal and great flat bed seat. Expensive wifi.
Pros: "N/A"
Cons: "My flight was canceled. The airline couldn’t help me because I purchased my ticket through a 3rd party/ aka kayak. I filed a dispute with my bank for the purchase of a $3500 airfare that was required to accompany the $7000 trip I purchased, for the trip of a lifetime to see Egypt and Jordan. This ARRANGANT responded that they were going to take me to claims court. I purchased a flight to Cairo, There were no flights out of Heathrow. That was my connecting flight. Who is responsible ?? kayak, you need to be better than this."
Pros: "The crew saw I was travelling with my young son; baby and elderly parents. We were placed at the front of the crew and were kind enough to allow me to board first."
Cons: "Most passengers had to put cabin bags into the hold. These were taken at the gate, it would have been nicer to have had this notified by text or when checking in so the bags could have been left at the check in desk."
Pros: "Everything was impeccable"
Cons: "Nothing except the rude passagers. But that is out of the hands of the airline.."
Pros: "Our flight attendant was very nice."
Cons: "LHR made us wait 30+ min upon arrival for a gate."
Cons: "Organisation at Tegal airport, was a free for all to board the plane."
Pros: "Crew were helpful. Food was OK. I had Hindu meal and it was hot and tasty but salty."
Cons: "Seats could have been more comfortable. I am not a tall person so seat spacing was not an issue, but for any one more than 5'8'' tall, seat spacing may be uncomfortable."
Pros: "Seats are good sized. Food and service was good."
Cons: "Too many flight delays."
Pros: "Only the crew."
Cons: "No water no food no blanket. No pillow.and it was freezing."
Cons: "No free juice and water. Everything is for purchase. No seatback entertainment. No internet."
Pros: "Nothing."
Cons: "I would never book a ticket through BA ever! Paid business class and my luggage got forgotten in Heathrow through transit. No one knows anything about it. I have arrived to san Francisco with no language at all!!!!"
Pros: "We enjoyed the flight from Orlando to London."
Cons: "Trying to find the connecting flight in London and not much leg room."
Pros: "Crew was very nice and helpful, even for such a short flight"
Pros: "Comfortable enough (but not a cm to spare); Splendid Entertainment choices, sufficient pillow & blanket"
Cons: "Lack of sufficient hydration offered; deboarding was a nightmare, missed connection, 4 hours late"
Pros: "Efficient processes. All went to plan"
Cons: "Tight seating. Old plane. Entertainment screen sub par"
Cons: "Seat space too cramped"
Cons: "No ba lounge, only the overcrowded Turkish Lounge."
Pros: "It was good traveling with American Airlines. Good service from Chicago to London."
Cons: "I did not like the service between British airways from London to Gothenburg, they charge you even for water. They did not offer free drinks like soda or water, they charged. Even though the flight was international."
Pros: "Nothing about wheelchairs"
Cons: "When arrived they don't take wheelchairs"
Cons: "The crew were clearly not happy to be here New Year’s morning. They didn’t do the proper number of services, then left many of us with our food trays while they all went to take a lengthy break together. Passengers were using the flight attendants call button, and they were ignored."
Pros: "."
Cons: "."
Pros: "British Airways makes you pay for water!!! I accept paying for food and drinks but water should be free Also their machines to pay on board don’t accept USA credit cards so I couldn’t pay but a kind flight attendant allowed me to buy with card and she hand wrote info"
Pros: "The crew were friendly, helpful and professional."
Cons: "Those headrests need an upgrade in economy!"
Pros: "Comming back the seats were more comfortable"
Cons: "Going the seats were very very uncomfortable"
Pros: "Cabin crew was friendly. Everything ran smoothly. Baggage was fast"
Cons: "No problems"
Pros: "The staff were some of the friendliest I have encountered in recent traveling experiences. They were very attentive to every passenger."
Cons: "We only paid for economy seats, and unfortunately, it's hard to expect much more than what we got. The friendly service made up for the lack of comfort these seats provide."
Pros: "This was the first time I had flown into Oakland instead of SFO. It was faster, easier and close to my destination than San Francisco Airport."
Cons: "The selection of music on BA flights has fallen dramatically in the last year. I prefer to listen to music rather than watch movies and in the past there was a good selection and a broad choice."
Pros: "Quick boarding!"
Cons: "Snack trolley didn't reach the back seats due to the shortness of the flight. The only entertainment was an in flight magazine!"
Pros: "Every things I always liked to go with you"
Pros: "Relatively confortable seating"
Cons: "Incompetent ground staff, inadequate handling of Reservation by BA"
Pros: "Leg room, food and entertainment"
Pros: "The plane was comfortable and clean, and there was enough legroom for me even in economy. The flight attendants were friendly and meal services were well timed. For a 10+ hour flight, this was about as comfortable as it could be."
Pros: "Crew were great."
Pros: "Nice plane, very smooth flight, good landing."
Cons: "Small screen on movies, couldn't find charger station for my iPhone."
Cons: "I loved everything except the in flight entertainment which was very limited and boring. Please upgrade it to the high standard and good quality of everything else. I spent the whole flight reading!"
Cons: "Crew did not seem friendly nor as though they wanted to help. Perhaps because they were all young, perhaps some senior crew members to supervise would be beneficial."
Pros: "Some of the cabin crew were friendly."
Cons: "I was in the premium economy section, which was definitely more comfortable than regular steerage but the 777 cabin was old, and the amenities out of date. No plugs for phone or ipad charging; the in flight entertainment system was buggy and the selection was very limited. There was one drink service. Even business class looks worn out and tattered. No wonder the Gulf based airlines are eating their lunch."
Pros: "On time, good entertainment"
Pros: "Service was good. 2.5 meals, lots of water and drinks, kind service, kind help desk. Good room between seats"
Cons: "Seat bottoms were painful. TV screens were super old, but thats a very first world complaint."
Cons: "The plane takeoff time was delayed by almost two hours. When we got to Oakland, waiting for the luggage took an exceptionally long time. Don't understand why we couldn't sit in the waiting room until a "certain time" before getting on the plane, we had to wait outside in a hall with no seats. The room was not being used by anyone else."
Pros: "The in-flight service was great!"
Pros: "Comfortable seats"
Cons: "Delayed flight. Only accept credit cards on board."
Cons: "My flight was booked for April 25 and my paperwork actually showed that. Upon arrival at Gatwick I was told the flight left on April 24 and no other flight till April 27 so I had to go to Heathrow."
Cons: "Flight delayed 1 hour. No drinks included"
Pros: "Very efficient and speedy service delivering my delayed luggage on the way from Toronto to Amman."
Cons: "American Airlines is on top there game"
Pros: "No"
Cons: "Of course. EMPATHY"
Pros: "The plane felt new!"
Cons: "The carry-on space underneath the seat was limited by the entertainment system box"
Pros: "Crew was efficient and pleasant making for a good experience."
Cons: "Nothing"
Pros: "Smooth. We will definitely fly AA again."
Pros: "the crew were amazing. And the airplane we took was very modernized with all the electronics. Had a great flight"
Pros: "nothing"
Cons: "the flight was delayed till the next day and we sat in tarmax 4 hours"
Pros: "CREW WAS GREAT AT BOARDING GATE AND IN FLIGHT."
Cons: "LEFT 30 MIN LATE, DUE TO CONNECTING FLIGHT."
Cons: "almost an hour late - and no explanation. First class was about equal to Jet Blue regular class but without seat power."
Cons: "did not deliver baggage to Glasgow"
Pros: "Comfortable seat"
Cons: "Umm, maybe a tv in the headrest"
Cons: "Entertainment system for myself and my wife failed after an hour."
Pros: "Overall a very good flight"
Pros: "Friendly, comfortable, and ON-TIME!!"
Pros: "We were happy with the selection of movies, tv shows, and games. The food options were nice - and the amount of meals, drinks, and snacks were more than enough to get us through the long flight."
Cons: "The seats were a little small and cramped, but no more so than any other airline."
Pros: "Customer service"
Cons: "Nothing"
Pros: "Nothing"
Cons: "Delayed, bumpy and staff didn’t look for headphones"
Cons: "Horable...never ever use AA"
Cons: "Our original flight was cancelled so we were rebooked for a much later flight which impacted our vacation. Call system was not working efficiently."
Cons: "Yes Old planes again. No charging ports no entertainment. The crew was nice but the whole experience of this trip was awful."
Pros: "The Crew. Polite, helpful accommodating, SMILING!!!!"
Cons: "Note code share - came on American Airlines Delayed- no explanation- no"apology"- but really not necessary as most of the time - things happen. Food was mediocre. Entertainment system not working."
Pros: "The entertainment system was nice. The cabin crew was nice."
Cons: "Airlines have gon back to the days of packing as many seats as possible into these planes. I not a big guy but not huge. I’m just over 6 feet. When I sat down it was impossible for me to sit without my knees jammed against the seat in front of me. I ended up switching with my daughter to the seat across the isle which had slightly more leg room. Overall the seating was very uncomfortable."
Cons: "did not get my requested wheel chair service."
Pros: "How fast they had us in the air (5 min early)."
Cons: "In their rush to leave, they didn't communicate with the on board crew about overhead bins and I was forced to check a priceless item that I purposely wanted with me in the cabin. The overheads were empty above my own seat. I wasn't allowed to go back and reclaim my bag because they had already taken it. And they were completely indifferent to my situation, which isn't surprising given they didn't understand the value of my item. Thus, I had a full blown panic attack for my entire 2 hour flight, my medicine being one of the items also in my now checked bag. It was too late, my bag was taken and thrown under the plane by the time it struck. And the flight attendants also had on perfume that brought on a tension headache due to my sensitivity to scents. Considering they work in a recycled air tube, this seems like a vast oversight on their part and should consider that not everyone can handle even the faintest of perfumes. It may not seem like a big deal to them, because mental illness is still seen as a made up thing, but it was enough of a trigger that I will not fly American Airlines again."
Pros: "The plane was clean and flight crew was very pleasant."
Cons: "On a cross country flight I would expect there to be in-seat entertainment or at least power / USB charging at each seat. This flight had no AC power nor did it have USB charging."
Pros: "Love the entertainment system, watched a movie and was able to charge my phone too"
Cons: "Gate the boarding process but that's about it"
Pros: "Real nice people at check in and flight crew was really nice"
Cons: "N/A"
Pros: "The crew was amazing"
Cons: "The airplane was very old and I couldn't hear or see the "entertainment"."
Pros: "I am not comfortable flying so for me, flying makes me nervous"
Pros: "All flights were on time and actually landed ahead of schedule. Crew were helpful and attentive but our particular flight attendant was very abrupt with all the passengers which was off putting."
Cons: "need more leg room for international flights. My husband is 6 feet and he found it very uncomfortable when the person in front of him reclined his seat for the entire trip."
Pros: "Early departure and arrival. Great flight and crew on a full flight."
Cons: "Nothing"
Cons: "experienced a 1hr mechanical delay. it would be nice if refreshments were served."
Pros: "Crew service"
Cons: "Very cramped seating Delays on both flights"
Pros: "Arrived very early"
Pros: "First class on TUS to ORD flight - very good flight attendant who was very pleasant, attentive and knowledgeable... she remembered which drink I was having."
Pros: "It was excellent!!! The service, the food, flight on time. Very friendly attendants!"
Cons: "The seats are too tight."
Pros: "Great flight overall. Crew attentive and helpful. Food and entertainment were good and available throughout."
Cons: "Planes were identified to have mechanical or electrical issues after leaving the gate for flight from Philldelphia and to Philadelphia. Things were ultimately fixed but with significant delays. Crew as very accommodating during this time however."
Cons: "I'm still limping slightly from not having hardly any legroom period but it's just a fact that you're playing too not designed for people like me"
Pros: "No flight to charlotte"
Cons: "Read above"
Pros: "I sat next to a friend I haven't seen in almost a year"
Pros: "The experience was average."
Cons: "While the brakes/ tires issue was not their fault, it's much more helpful to post a 2 hour delay (and surprise us with an earlier boarding) than checking with mechanics every 15 minutes with updates announced but no projected departure time!"
Pros: "As somewhat experienced travelers, we know to keep carry on luggage as tight as possible. I was pleasantly suprised to see that overhead bins were not full! We didn't have seats next to each other initially, but the gate agent put us in the exit row with extra legroom!"
Cons: "Nothing comes to mind."
Cons: "Wasn't able to catch up this flight because of the cancellation of the connecting flight."
Pros: "I got to my flight with ease, my flight was on time and the pilot did an excellent job of taking off and a picture perfect landing . The attendants were quick to respond to my needs, ( I needed some trash thrown away and I had a request for coffee)"
Cons: "More space in coach. If there was a larger person next to me it would have been a different review"
Pros: "There's nothing good about AA"
Cons: "One of the few things SouthWest, Alaska & United did was the proper queuing of people to get into the plane. AA is a free for all - those who follow regulations will fall behind. In this flight from Boston to LAX - I heard there were 80 Priority checking - are you kidding me. Group 1 does not help if I have 80 Priority seating and one family took 12 people in with one elderly. It's good to place Elderly and Military up front first - but to take the Whole entire family - that's not fair - you have 8 able bodies who should be in line with the rest of the crowd. Also who heard of 80 Priority check ins - normally, that's Group 1. Never flying AA unless I a desperate."
Pros: "Same"
Cons: "Same"
Pros: "See above. Worst flight in 60 years of flying.Their systems failed at every point-- changing flights without carrying over seat reservations "Too close to flight time""
Cons: "Attitude of many employees--" tough on you, suck it up. stuff happens". poor communication re flight change, rejection of AA Advantage Mastercard to pay for baggage check and get boarding pass and seat assignment. Rerouted me by 200 yards to TSA checkpoint I could see was 30 yards away. When flight arrived in SFO the arrivals board never showed it and there was no carousel shown for checked baggage. I finally had to go to customer service, where attendant just pointed to my bag on the floor with lots of others from the flight, shrugged, no apology, and chewed her gum a little faster before turning her back."
Pros: "The younger male crew staff was good Female staff poor Plane itself was poor . Seat Tray kept unlocking as latch old and faulty Connection was good although airport shuttle to gate uncomfortable due to navigate stairs with carry on"
Pros: "Flight attendants were ok"
Cons: "I left my cellphone with a wallet case with all my important information including military ID in the seat pocket. American Airlines has NO BODY I can talk to to locate my device. I had to fill out a form online and now I am stuck waiting up to 30 days to find it."
COVID-19 information
Safety measures for airlines flying from Middle East to Oakland
Airlines flying from Middle East to Oakland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Middle East to Oakland
Mandatory masks
Masks required on board, masks provided on flights from Middle East to Oakland
Social distancing seating
Middle seats unavailable to book on flights from Middle East to Oakland
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Middle East to Oakland
Flexible cancellations
Waiving of change fees. Search flexible flights from Middle East to Oakland
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