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Airports
Origin
Tel Aviv
$330
only
$330
Kuwait City
$558
only
$558
Beirut
$506
only
$506
Destination
New York
$380
only
$380
Newark
$513
only
$513
Newburgh
$409
only
$409
Washington
$377
only
$377
Pittsburgh
$330
only
$330
Fri, Oct 12
TLV
Tel Aviv Yafo Ben Gurion Intl
PIT
Pittsburgh
15h 50m
Fri, Oct 19
PIT
Pittsburgh
TLV
Tel Aviv Yafo Ben Gurion Intl
15h 05m
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SXF
KEF
Good 6.3

Seats are too small

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Tue, Nov 13
TLV
Tel Aviv Yafo Ben Gurion Intl
IAD
Washington Dulles Intl
20h 39m
Sun, Dec 2
IAD
Washington Dulles Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
15h 44m
Trip: 20 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,673 reviews
Boarding
7.2
Comfort
6.7
Crew
7.7
Entertainment
6.0
Food
6.6
KBP
TLV
Mediocre 2.0

The fact I didn't know that it's a flight without suitcase. And that took from me 80 dollar for it

TLV
JFK
Good 7.3

Seated in middle seat.

TLV
LCA
Good 6.0

Departed and arrived on time. No frills, decent leg room

TLV
EWR
Excellent 8.0

Clean airport and airline. I was on the new Dreamliner. Book business you don’t want to be in the back.

For obvious reasons security is tight. However, they do not warn you sufficiently about the screening and security process. It took 2 hours alone to get through security and it was a light crowd. I can only imagine if it was packed or during major EU or Israeli holiday. They try to move people fast but security folks are all very young so they require a lot of supervision and need oversight so they stop and go for questions with trained team members.

BCN
TLV
Good 7.6

Need to improve food and entertainment ...

Mon, Oct 15
TLV
Tel Aviv Yafo Ben Gurion Intl
SWF
Newburgh Stewart
45h 00m
Tue, Nov 6
SWF
Newburgh Stewart
TLV
Tel Aviv Yafo Ben Gurion Intl
38h 25m
Trip: 23 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Jan 24
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
33h 20m
Mon, Jan 28
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
12h 55m
Trip: 5 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 3,189 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
OSL
WAW
Mediocre 3.3

Boeing 737 ok

No food

JFK
OSL
Mediocre 3.0

The attendandats in premium cabin were great

Multiple delays; even after boarding. Disembarking was a mess because everyone simply wanted off the plane. Delay resulted in an unexpected influx of travelers into immigration which was an additional delay. Premium seats may be ok for sitting and watching the limited entertainment selections but not designed for sleeping on an overnight flight. Upon landing water fell to the floor in the galley. Once on the ground no flight attendants bothered to dry it up; despite them all giggling when it happened. Seemed quite unprofessional. Can’t say I’d be inclined to book with Norwegian again. The price may be enticing; but you get what you pay for.

JFK
OSL
Mediocre 3.3

Comfort and modern plain Boeing 787 Dreamliner

While checking in Norwegian charged us $200 per person for checked in luggage. We don't now how to a avoid it coming back home. You have to play for lausie food

FCO
EWR
Okay 5.3

The crew was very nice and friendly and accommodating.

This flight was extremely cold in the cabin. I couldn’t get warm. There was nothing to watch on the tv’s making it a very difficult long flight back home.

MAD
LAX
Good 7.0

Everything except the food!

Food

Thu, Feb 14
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
25h 20m
Sun, Feb 17
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
33h 35m
Trip: 4 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 2,885 reviews
Overall
6.3
Boarding
6.5
Comfort
6.1
Crew
7.0
Entertainment
5.1
Food
5.5
KBP
JFK
Good 6.0

They change the plane without telling us. The plane couldn't flight fast enough to be on time. So instead of 8h flight we did it in 11h.

CAI
KBP
Mediocre 2.0

The seats were so mashed together i could barely get in from the aisle, there was an unexplained three hour delay, and no food service.

KBP
VNO
Good 6.0

Price

Pretty much everything esle

ODS
KBP
Okay 4.3

Planes cleanliness, professional flight attendants

No jetway, crowded buses to and from terminal, no A/C on the bus Airline did not send a check-in email, forced us to pay for check-in and language.

TLV
KBP
Excellent 10.0

The flight from Tel Aviv was delayed and due to the short connection and overbooking we were transferred to direct flight with El Al at no additional cost. Have arrived to Vienna 3 hrs. Earlier.

Sat, Jan 19
BEY
Beirut
JFK
New York John F Kennedy Intl
28h 35m
Sat, Jan 26
JFK
New York John F Kennedy Intl
BEY
Beirut
18h 20m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1,690 reviews
Overall
7.1
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.8
Food
6.9
JED
JFK
Good 6.6

The screen and the live map was not working

AUH
RUH
Excellent 10.0

* On-time departure. * Food portions. * Fight seat comfort.

* service speed.

JED
IAD
Okay 4.0

I purchased a window seat in the exit aisle from the airline when booking. The airline seated me in a regular aisle seat without legroom.

AMM
JED
Good 6.3

The seats are very tight and so small

JED
MUC
Excellent 10.0

Decent food, plane left and arrived on time, friendly staff

Nothing - all was as expected. Never flown Saudi before but was a good experience

Tue, Nov 27
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
17h 30m
Mon, Dec 10
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
25h 35m
Trip: 14 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,268 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
SFO
Good 6.3

Food was excellent, frequent and filling

The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too.

MSP
AMS
Mediocre 2.3

Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split.

That it didn’t happen.

ATL
AMS
Mediocre 2.0

Flight was cancelled.

YEG
AMS
Excellent 10.0

Everything excellent. Comfortable seats in business.

KBP
AMS
Excellent 10.0

We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!

Wed, Nov 21
KWI
Kuwait
JFK
New York John F Kennedy Intl
19h 10m
Fri, Nov 30
JFK
New York John F Kennedy Intl
KWI
Kuwait
16h 00m
Trip: 10 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 1,247 reviews
Boarding
7.6
Comfort
7.5
Crew
7.8
Entertainment
6.8
Food
7.2
HBE
JED
Good 7.6

They were on time Greeting was nice Food OK (breakfast)

The time it took from the car to the airplane took more than 1 hour and 30 min. Totally unorganized check points with no crowed control or whatever. I think if they want more tourist in the future they have to work on that!

KWI
CAI
Excellent 9.6

Simplicity

Long waiting time

CAI
AMM
Good 7.0

Friendly flight attendants, clean, very smooth takeoff and landing

Signs are not very visable at airport

AMM
CAI
Mediocre 2.0

I couldn't get my boarding passes online or at the airport kiosk after already checking in online before getting to the airport. I had to wait over an hour in line at the checkin desk just to get my boarding passes. The boarding process in Cairo was even more chaotic with unnecessary multiple disorganized checkpoints and line ups.

ASW
CAI
Okay 5.3

Food

Cabin Crew are not helpful, less smiling when serving. Captain did not give information during flight.

Wed, Oct 17
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
21h 30m
Thu, Oct 18
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
33h 10m
Trip: 2 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
AMS
KEF
Good 6.0

The price

The delay

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Wed, Nov 7
TLV
Tel Aviv Yafo Ben Gurion Intl
SWF
Newburgh Stewart
37h 50m
Thu, Nov 22
SWF
Newburgh Stewart
TLV
Tel Aviv Yafo Ben Gurion Intl
53h 10m
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Feb 9
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
15h 55m
Wed, Feb 20
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
15h 10m
Trip: 12 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 2,885 reviews
Overall
6.3
Boarding
6.5
Comfort
6.1
Crew
7.0
Entertainment
5.1
Food
5.5
TLV
KBP
Excellent 10.0

The flight from Tel Aviv was delayed and due to the short connection and overbooking we were transferred to direct flight with El Al at no additional cost. Have arrived to Vienna 3 hrs. Earlier.

KBP
BGY
Okay 4.6

See my previous comment

KBP
JFK
Good 6.0

They change the plane without telling us. The plane couldn't flight fast enough to be on time. So instead of 8h flight we did it in 11h.

ODS
KBP
Okay 4.3

Planes cleanliness, professional flight attendants

No jetway, crowded buses to and from terminal, no A/C on the bus Airline did not send a check-in email, forced us to pay for check-in and language.

KBP
DEL
Mediocre 2.0

the flight from kiev to delhi was good

we had a horrible wait inside the airplane it was very hot and no water was given to the passengers after the flight was delayed twice!

Sat, Dec 15
TLV
Tel Aviv Yafo Ben Gurion Intl
SWF
Newburgh Stewart
52h 45m
Wed, Jan 9
SWF
Newburgh Stewart
TLV
Tel Aviv Yafo Ben Gurion Intl
40h 25m
Trip: 26 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Nov 27
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
32h 05m
Fri, Dec 7
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
31h 05m
Trip: 11 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 3,189 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
FCO
EWR
Okay 5.3

The crew was very nice and friendly and accommodating.

This flight was extremely cold in the cabin. I couldn’t get warm. There was nothing to watch on the tv’s making it a very difficult long flight back home.

EWR
FCO
Okay 4.3

The only good thing was the seat went flat to a bed. Not so for 2 of my neighbors. Tv had 3 pathetic channels. No pillow. Hard, hard seats

Look above

BCN
EWR
Good 7.3

Good value. Mostly new planes.

For being new planes, they're already a bit dirty and run down.

MAD
LAX
Good 7.0

Everything except the food!

Food

CDG
JFK
Mediocre 2.0

Crew member was over an hour late and held up the plane. No WiFi on the flight.

Mon, Jan 28
TLV
Tel Aviv Yafo Ben Gurion Intl
SWF
Newburgh Stewart
24h 30m
Mon, Feb 4
SWF
Newburgh Stewart
TLV
Tel Aviv Yafo Ben Gurion Intl
32h 30m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Nov 4
BEY
Beirut
JFK
New York John F Kennedy Intl
26h 25m
Thu, Nov 15
JFK
New York John F Kennedy Intl
BEY
Beirut
18h 20m
Trip: 12 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1,690 reviews
Overall
7.1
Boarding
7.1
Comfort
7.2
Crew
7.4
Entertainment
6.8
Food
6.9
RUH
JED
Mediocre 3.3

Flight delayed more than 1 hour and 25 minutes

AUH
RUH
Excellent 10.0

* On-time departure. * Food portions. * Fight seat comfort.

* service speed.

JED
DXB
Excellent 10.0

No issues, smooth ride, excellent service.

No alcohol, no problem for me, but if u like alcohol do not ride.

DMM
RUH
Good 7.0

Steward was helpfull

LAX
JED
Excellent 10.0

Everything good

Sun, Dec 16
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
21h 15m
Wed, Jan 16
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
25h 35m
Trip: 32 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,268 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
ATL
AMS
Mediocre 2.0

Flight was cancelled.

SFO
AMS
Good 6.3

The boarding was easy and you didn't have to wait inline for that long

KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.

AMS
BCN
Mediocre 3.6

Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.

AMS
MUC
Mediocre 2.0

Didn’t happen.

AMS
SFO
Good 6.3

Food was excellent, frequent and filling

The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too.

Tue, Mar 19
TLV
Tel Aviv Yafo Ben Gurion Intl
EWR
Newark
16h 10m
Fri, Mar 22
EWR
Newark
TLV
Tel Aviv Yafo Ben Gurion Intl
13h 40m
Trip: 4 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 3,189 reviews
Boarding
7.0
Comfort
7.0
Crew
7.5
Entertainment
6.9
Food
6.1
MAD
LAX
Good 7.0

Everything except the food!

Food

FCO
EWR
Okay 5.3

The crew was very nice and friendly and accommodating.

This flight was extremely cold in the cabin. I couldn’t get warm. There was nothing to watch on the tv’s making it a very difficult long flight back home.

CPH
MCO
Excellent 10.0

We had a great flight from Copenhagen to Orlando on a 787 Dreamliner.

BCN
EWR
Good 7.3

Good value. Mostly new planes.

For being new planes, they're already a bit dirty and run down.

FCO
EWR
Good 7.0

Arrival and departure close to on schedule. Flight crew somewhat helpful during the boarding process finding space for carry on luggage.

Economy tickets don't get offered a glass of water the entire trip!! Completely ignored by flight attendants during flight.

Fri, Oct 26
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
21h 30m
Sat, Nov 10
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
30h 45m
Trip: 16 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

KEF
BRU
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Sun, Oct 14
TLV
Tel Aviv Yafo Ben Gurion Intl
JFK
New York John F Kennedy Intl
30h 45m
Mon, Oct 15
JFK
New York John F Kennedy Intl
TLV
Tel Aviv Yafo Ben Gurion Intl
29h 35m
Trip: 2 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 2,885 reviews
Overall
6.3
Boarding
6.5
Comfort
6.1
Crew
7.0
Entertainment
5.1
Food
5.5
KBP
DEL
Mediocre 2.0

the flight from kiev to delhi was good

we had a horrible wait inside the airplane it was very hot and no water was given to the passengers after the flight was delayed twice!

KBP
JFK
Good 6.0

They change the plane without telling us. The plane couldn't flight fast enough to be on time. So instead of 8h flight we did it in 11h.

KBP
BGY
Okay 4.6

See my previous comment

TLV
KBP
Excellent 10.0

The flight from Tel Aviv was delayed and due to the short connection and overbooking we were transferred to direct flight with El Al at no additional cost. Have arrived to Vienna 3 hrs. Earlier.

KBP
LWO
Mediocre 2.0

If company requires to check online otherwise passengers have to pay because they could not- it should be written big letters in front of purchase before customers pays for tickets!

I should not pay extra for free seats because I did not check in online! That’s personal- people who want do it !! People who doesn’t and came on time for there checking in into flight should not pay fees because they did not check on line!! That’s unheard off!!

Tue, Oct 30
TLV
Tel Aviv Yafo Ben Gurion Intl
SWF
Newburgh Stewart
52h 35m
Mon, Nov 5
SWF
Newburgh Stewart
TLV
Tel Aviv Yafo Ben Gurion Intl
53h 40m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
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