MIL - JFK

$186 Find Cheap Flights from Milan to New York John F Kennedy Airport

This is the cheapest one-way flight price found by a KAYAK user in the last 72 hours by searching for a flight from Milan to John F Kennedy Intl departing on 10/15. Fares are subject to change and may not be available on all flights or dates of travel. Click the price to replicate the search for this deal.
1 adult
1 adult, Economy

KAYAK searches hundreds of travel sites at once for deals on flights to New York John F Kennedy Intl Airport

 
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Milan to New York.
These are the airlines KAYAK users have selected most often from within our search results in flight searches from Milan to New York.
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Cheap Flights from Milan to John F Kennedy Intl (MIL-JFK)

 
Here are some of the best deals found on KAYAK recently from the most popular airlines for round-trip flights from Milan to John F Kennedy Intl that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.

Recent round-trip flight deals from Milan to John F Kennedy Intl

Thu, Nov 20 - Fri, Nov 28
SWISS Logo
10:40 am - 1:05 pmMXP-JFK
32h 25m1 stop
SWISS Logo
4:25 pm - 6:15 pmJFK-MXP
19h 50m1 stop
$210SWISS
Find Deal
Thu, Sep 25 - Sun, Sep 28
 Logo
11:50 pm - 9:40 pmMXP-JFK
27h 50m1 stop
 Logo
11:40 pm - 1:15 amJFK-MXP
19h 35m1 stop
Wed, Sep 24 - Sun, Sep 28
 Logo
9:55 am - 9:40 pmMXP-JFK
17h 45m1 stop
 Logo
11:40 pm - 1:15 amJFK-MXP
19h 35m1 stop
Mon, Oct 6 - Wed, Oct 15
Icelandair Logo
3:10 pm - 7:10 pmMXP-JFK
34h 00m1 stop
Icelandair Logo
8:25 pm - 2:10 pmJFK-MXP
11h 45m1 stop
$378Icelandair
Find Deal
Thu, Oct 2 - Sun, Oct 5
Icelandair Logo
3:10 pm - 10:10 pmMXP-JFK
13h 00m1 stop
Icelandair Logo
8:25 pm - 2:10 pmJFK-MXP
11h 45m1 stop
$380Icelandair
Find Deal
Wed, Sep 17 - Tue, Sep 23
Vueling Logo
9:30 pm - 9:40 pmMXP-JFK
30h 10m1 stop
Vueling Logo
11:40 pm - 5:25 pmJFK-MXP
11h 45m1 stop
$399Vueling
Find Deal
Wed, Aug 27 - Thu, Sep 11
Delta Logo
1:00 pm - 10:50 pmLIN-JFK
15h 50m1 stop
Delta Logo
4:30 pm - 1:55 pmJFK-LIN
15h 25m1 stop
$500Delta
Find Deal
Sat, Oct 11 - Sat, Oct 18
American Airlines Logo
7:25 am - 5:05 pmLIN-JFK
15h 40m1 stop
American Airlines Logo
7:30 pm - 3:00 pmJFK-LIN
13h 30m1 stop
$503American Airlines
Find Deal
Sat, Oct 18 - Fri, Oct 24
American Airlines Logo
7:25 am - 5:05 pmLIN-JFK
15h 40m1 stop
American Airlines Logo
10:55 pm - 7:40 pmJFK-LIN
14h 45m1 stop
$504American Airlines
Find Deal
Tue, Sep 2 - Tue, Sep 16
Delta Logo
1:00 pm - 10:28 pmLIN-JFK
15h 28m2 stops
Delta Logo
2:35 pm - 8:50 amJFK-LIN
12h 15m2 stops
$505Delta
Find Deal
Expert advice

Expert advice for your flight from Milan to John F Kennedy Intl

 
Snippets provided in this section are AI-generated based on a summarization of KAYAK-commissioned articles. The articles are presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the articles are original to the author and reflect their authentic experience, which may vary significantly from the experience of others.
KAYAK teamed up with top travel experts to share the best tips for your journey.
Airlines
KLM

KLM's Premium Comfort offers 18.5-inch width and eight inches of recline.


KLM offers free snacks and drinks on European routes, including wine and beer.

Read more about KLMby Blane Bachelor
Emirates

Emirates' economy class offers 33-inch pitch and 13.3-inch TV screens.


Emirates offers free Wi-Fi for Skywards members on long-haul flights.

Read more about Emiratesby Duncan Madden
Neos Air

Neos offers complimentary meals and wine choices even in Economy class.


Economy Extra Plus includes fast track check-in and welcome beverage.

British Airways

BA's premium economy offers more space and peace, ideal for long flights.


BA's World Traveller Plus offers seven extra inches of legroom.

Delta

Delta's Premium Select offers 38-inch pitch and memory foam pillows for extra comfort.


Delta One Suites provide lie-flat seats with sliding doors for privacy on select aircraft.

Read more about Deltaby Stefanie Waldek
American Airlines

American's Main Cabin Extra offers early boarding and complimentary drinks, ideal for long-haul comfort.


Consider Premium Economy for upgraded seats and amenities on long international flights.

Airports
MXP

Allow an hour for check-in and security at MXP, especially during peak times, as queues can be long and unpredictable.

Read more about MXPby Duncan Madden
JFK

Use the JFK AirTrain to connect with subway or rail lines, avoiding traffic and saving money on trips to Manhattan.

Read more about JFKby Harriet Baskas
Our travel experts
Blane Bachelor

Blane Bachelor

Expert on KLM

Blane Bachelor

Blane Bachelor

Blane Bachelor is a journalist and editor specializing in travel and aviation who writes regularly for top global outlets. Born and raised in Florida, Blane has worked and lived in four countries, including the Netherlands, where she’s currently based with her family. Her favorite way to get to know a new destination is by running or riding a bike around town – or hearing a spooky ghost story about local history. She will always choose the window seat.

Read more
Duncan Madden

Duncan Madden

Expert on Emirates, British Airways and MXP

Duncan Madden

Duncan Madden

Duncan is a freelance travel writer, copywriter and book author in constant search of travel stories and the perpetual sensation of being on holiday. He’s never happier than when on a dusty trail in search of empty waves or ducking under the piste tape in search of snowbound solitude. British born, living in Germany, but happiest heading for the horizon. His first book, Found in Translation, explores the etymologies and stories of country names around the world and is out now.

Read more
Chris Smith

Chris Smith

Expert on Neos Air

Chris Smith

Chris Smith

Chris takes immense pleasure in imparting his love of travel, particularly flying to others. He has a wealth of insider knowledge to share since he is still an active airline pilot. Who knows? One day, he may even fly you on your next vacation! Having worked and lived in numerous countries in Africa and the Middle East, he now resides in Scotland. When he's not traveling the world or penning new articles, he gives his all to a couple of local Scottish charities that are dear to his heart.

Read more
Stefanie Waldek

Stefanie Waldek

Expert on Delta

Stefanie Waldek

Stefanie Waldek

Stefanie Waldek is a freelance space, travel, and design writer based in Saratoga Springs, NY. Her words have appeared in Space.com, Travel + Leisure, Condé Nast Traveler, Architectural Digest, and House Beautiful, among other publications. An expert in aviation and expedition cruising, Stefanie is frequently up in the air or on the sea, likely en route to Antarctica or the Arctic.

Read more
Harriet Baskas

Harriet Baskas

Expert on American Airlines and JFK

Harriet Baskas

Harriet Baskas

Harriet is an award-winning journalist who is happiest in an airport or an unusual museum. Her stories about airports, air travel, and the business of travel have appeared on NBC News, CNBC, USA TODAY, The Points Guy and other outlets. She is the creator of the StuckatTheAirport.com blog and the author of nine books. When not out on the road or exploring the latest airport amenities, she’s home in Seattle getting ready for the next adventure.

Read more
Useful Info

KAYAK's insights & trends for Milan to John F Kennedy Intl flights

Get data-powered insights and trends into flights from Milan to John F Kennedy Intl to help you find the cheapest flights, the best time to fly and much more.

How much is a round-trip flight from Milan to New York John F Kennedy Intl Airport?

What is the cheapest Milan to New York John F Kennedy Intl Airport flight route?

The cheapest price for flight routes found by users searching on KAYAK in the last 2 weeks for round-trip flights from Milan to New York John F Kennedy Intl Airport.

Our data shows that the cheapest route for a return flight from Milan to New York John F Kennedy Intl Airport cost $489 and was between Milan Malpensa Airport (MXP) and New York John F Kennedy Intl Airport (JFK). On average, the best prices are found if you fly this route. The average price for a return flight for this route is $489.

What’s the cheapest day of the week to fly from Milan to New York John F Kennedy Airport?

The average price of all round-trip flights from Milan to New York John F Kennedy Intl Airport clicked on KAYAK for each day over the last 12 months.

Your flight ticket price will generally be cheaper if you fly to New York John F Kennedy Airport on a Thursday and more expensive on a Sunday. On your return trip to Milan, you should consider flying back on a Monday, and avoid Fridays for better deals.

What is the cheapest month to fly from Milan to New York John F Kennedy Intl Airport?

To calculate monthly average prices, KAYAK takes all prices for each month over the last year for round-trip flights from Milan to New York John F Kennedy Intl Airport, removes the top 0.1% to account for outliers, and then takes the median of all values for each month.

The cheapest month for flights from Milan to New York John F Kennedy Intl Airport is February, where tickets cost $463 (return) on average. On the other hand, the most expensive months are December and August, where the average cost of round-trip tickets is $747 and $723 respectively.

Can I save money by flying with a layover from Milan to New York John F Kennedy Intl Airport?

The average round-trip price for all non-stop flights, flights with one layover, and flights with two layovers for the route found by users searching on KAYAK in the last 2 weeks.

No, with an average price for the route of $1,983, prices are generally cheapest when you fly direct.

How far in advance should I book a flight from Milan to New York John F Kennedy Intl Airport?

To calculate weekly average prices, KAYAK takes all prices for each week before departure over the last year for round-trip flights from Milan to New York John F Kennedy Intl Airport, removes the top 0.1% to account for outliers, and then takes the average of all the values for each week.

To get a below average price on the flight from Milan to New York John F Kennedy Intl Airport, you should book around 3 weeks before departure. For the absolute cheapest price, our data suggests you should book 19 weeks before departure.

Good to know

Low seasonJanuary
High seasonApril
Cheapest flight$186
Best time to beat the crowds with an average 8% drop in price.
Most popular time to fly with an average 6% increase in price.
Flight from Milan Malpensa Airport to New York John F Kennedy Airport

When to book flights from Milan to John F Kennedy Intl

Are your dates flexible? Find out the best times to travel from Milan to John F Kennedy Intl based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated round-trip price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or round-trips with a duration up to 40 days. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.

FAQs for booking Milan to New York John F Kennedy Airport flights

  • How do I get from John F Kennedy Airport?

    Go Airlink provides ride-share shuttles from JFK to the city. You can also take the AirTrain, which connects the terminal to the Long Island Rail Road and New York City Subway Lines in Queens. In addition, about six bus lines offer rides from the airport to the surrounding metropolitan areas. Finally, you can rent a car at the on-site rental agencies near the baggage claim of all terminals.

  • How many travel classes does Emirates Airlines have?

    Emirates Airlines has four travel classes: premium economy, economy, business, and first class. Economy class features ample legroom, wide seats, and complimentary snacks. Premium economy offers more spacious seating and a premium dining experience. Business class has wider seats and seats that recline to beds. Travelers also get fold-down tables and extra legroom. First-class travelers get fully enclosed capsules with temperature controls, mood lighting, and complimentary alcoholic and non-alcoholic drinks. They also get at-seat service.

  • Does British Airways offer special assistance to reduced mobility travelers?

    Yes. Reduced mobility travelers can request assistance from British Airways. The airline aids and from the airports. They help travelers ascend and descend the stairs, and provide specialized aisle chairs. Contact British Airways at least 48 hours before your scheduled flight if you need special assistance. Customers with their mobile devices should let them know about the type of wheelchairs, dimensions, weight, and number of batteries installed.

  • What is ITA Airways baggage allowance?

    This depends on the travel class you are in. Travelers on light fares have to pay for all their luggage. Economy class travelers can bring one luggage item of under 50 lbs. Premium economy travelers can bring two checked items under 50 lbs. Business class travelers can bring two items of luggage under 70 lbs.

  • What is the cheapest flight from Milan to New York John F Kennedy Intl Airport?

    In the last 3 days, the lowest price for a flight from Milan to New York John F Kennedy Intl Airport was $186 for a one-way ticket and $210 for a round-trip.

  • Do I need a passport to fly between Milan and New York John F Kennedy Airport?

    A passport is required to fly from Milan to New York John F Kennedy Airport.

  • Which airports will I be using when flying from Milan to New York John F Kennedy Airport?

    Milan is served by 2 major airports and there is only 1 main airport in New York John F Kennedy Airport. You will leave Milan from one of these airports: Milan Linate or Milan Malpensa. You will be arriving at New York John F Kennedy Intl.

  • Which airlines offer Wi-Fi service onboard planes from Milan to New York John F Kennedy Airport?

    All the following airlines offer inflight Wi-Fi service on the Milan to New York John F Kennedy Airport flight route: Air France, Delta, KLM, American Airlines, SWISS, Alaska Airlines, Virgin Atlantic, and United Airlines.

  • Which aircraft models fly most regularly from Milan to New York John F Kennedy Airport?

    The Boeing 777-200/200ER is the aircraft model that flies most regularly on the Milan to New York John F Kennedy Airport flight route.

  • Which airline alliances offer flights from Milan to New York John F Kennedy Airport?

    oneworld, and SkyTeam are the airline alliances operating flights between Milan and New York John F Kennedy Airport, with oneworld being the most commonly used for this route.

  • On which days can I fly direct from Milan to New York John F Kennedy Airport?

    There are nonstop flights from Milan to New York John F Kennedy Airport on a daily basis.

  • Which is the best airline for flights from Milan to New York, Delta or American Airlines?

    The two airlines most popular with KAYAK users for flights from Milan to New York are Delta and American Airlines. With an average price for the route of $643 and an overall rating of 8.0, Delta is the most popular choice. American Airlines is also a great choice for the route, with an average price of $531 and an overall rating of 7.2.

  • How does KAYAK find such low prices on flights from Milan to New York John F Kennedy Airport?

    KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Milan to New York John F Kennedy Airport.

  • How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Milan to New York John F Kennedy Airport?

    KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to New York John F Kennedy Airport from Milan is likely to change within 7 days, so travelers know whether to wait or book now.

  • What is the Hacker Fare option on flights from Milan to New York John F Kennedy Airport?

    Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to New York John F Kennedy Airport with an airline and back to Milan with another airline.

  • What is KAYAK's "flexible dates" feature and why should I care when looking for a flight from Milan to New York John F Kennedy Airport?

    Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to New York John F Kennedy Airport from Milan up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

KAYAK’s top tips for finding a cheap flight from Milan to New York John F Kennedy Intl Airport

  • Looking for a cheap flight? 25% of our users found flights on this route for $562 or less one-way and $597 or less round-trip.
  • New York is also served by La Guardia International Airport (LGA) and Newark International Airport (EWR). LGA is ideal for travelers that wish to land near northern Brooklyn, upper Manhattan, or midtown Manhattan. EWR is ideal for travelers wishing to land near Manhattan's west side.
  • Light-class travelers of ITA Airways can upgrade their tickets if they have luggage. Upgrading your ticket from Light fares to Economy lets you bring one checked item of fewer than 50 lbs. This is cheaper than purchasing an Economy ticket.
  • Families with children under two years old can board early when traveling with American Airlines. In addition, nursing mothers can travel with a breast pump and a small soft-sided cooler of breast milk in addition to their carry-on items for free. Also, families that book earlier can get seats together.
  • Finn Air provides in-flight entertainment for passengers on board. They feature an in-flight entertainment system with several movies, TV shows, music albums, and game selections. In addition, travelers can connect to the in-flight woi0-fi and stream content on the internet for their entertainment.
  • British Airways one-stop flights on the Milan (MIL) John F Kennedy Airport (JFK) route have layovers in London. American Airlines' one-stop flights on the route have layovers in London. ITA Airways on the route have layovers in Rome.

Prefer to fly direct from Milan to New York John F Kennedy Airport?

 
Direct data is based off flight results for the next 60 days. Find direct flights from all airlines flying direct from Milan to New York John F Kennedy Intl.
Find which airlines fly direct from Milan to New York John F Kennedy Intl Airport, which days they fly and book direct flights.

Direct departures

Milan to New York John F Kennedy Intl

Monday

American Airlines, Delta, Emirates, +1 more

American Airlines, Delta, +2 more

Tuesday

American Airlines, Delta, Emirates, +1 more

American Airlines, Delta, +2 more

Wednesday

American Airlines, Delta, Emirates

American Airlines, Delta, +1 more

Thursday

American Airlines, Delta, Emirates, +1 more

American Airlines, Delta, +2 more

Friday

American Airlines, Delta, Emirates

American Airlines, Delta, +1 more

Saturday

American Airlines, Delta, Emirates, +1 more

American Airlines, Delta, +2 more

Sunday

American Airlines, Delta, Emirates

American Airlines, Delta, +1 more

See more direct flights

Direct returns

New York John F Kennedy Intl to Milan

Monday

American Airlines, Delta, Emirates, +1 more

American Airlines, Delta, +2 more

Tuesday

American Airlines, Delta, Emirates

American Airlines, Delta, +1 more

Wednesday

American Airlines, Delta, Emirates, +1 more

American Airlines, Delta, +2 more

Thursday

American Airlines, Delta, Emirates

American Airlines, Delta, +1 more

Friday

American Airlines, Delta, Emirates, +1 more

American Airlines, Delta, +2 more

Saturday

American Airlines, Delta, Emirates

American Airlines, Delta, +1 more

Sunday

American Airlines, Delta, Emirates, +1 more

American Airlines, Delta, +2 more

See more direct flights

Reviews of the top 5 airlines serving from Milan to John F Kennedy Intl

 
See real verified KAYAK customer reviews for airlines flying from Milan to New York. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
Need help choosing which airline to fly with from Milan to John F Kennedy Intl? KAYAK airline reviews give an overall score for each airline based on loads of factors, including comfort, boarding, in-flight entertainment and more, to make your decision easier. See airline scores according to verified KAYAK customer reviews.
8.3
Neos AirOverall score based on 44 reviews
7.3Entertainment
8.4Crew
7.6Boarding
8.2Comfort
7.4Food
Airline reviews

Air was not working while grounded and we were waiting in the heat for almost 2 hours until takeoff. It was way too hot to be on the plane for that long, especially with the same hot air circulating with people coughing and sneezing. We were all sweating. Flight crew was great and flight was very smooth in air as well as takeoff and landing. Also, wifi was not working and we were not able to watch anything. Screens were not working. There were no earbuds given out even if we wanted to watch something. That was very disappointing as it was a very long flight and we had 2 young children with us.

4.0 OkayAnonymous, Jul 2024PMO - JFK
Read more Neos Air reviews

Air was not working while grounded and we were waiting in the heat for almost 2 hours until takeoff. It was way too hot to be on the plane for that long, especially with the same hot air circulating with people coughing and sneezing. We were all sweating. Flight crew was great and flight was very smooth in air as well as takeoff and landing. Also, wifi was not working and we were not able to watch anything. Screens were not working. There were no earbuds given out even if we wanted to watch something. That was very disappointing as it was a very long flight and we had 2 young children with us.

NYC JFK there is no information about delayed flight, milan airport no information where to pick up the bording pass

In-flight service was very good. Plane had spacious overhead bins and incorporated windows with an automatic dimming feature eliminating the need for traditional plastic shades. Boarding was halted and the crew did not communicate a reason. We waited on the gang plank for 30 minutes after showing boarding passes without being given a reason.

Our flight with Neos airlines was great. The price was very reasonable, the staff very professional and accomodating. The flight was comfortable with more leg room than most airlines I have travelled with in the past. The food and service while on board was good. I would travel again to Italy and back with Neos if given the opportunity.

We never got to the flight due to ferry cancelation due to bad weather and could not contact with anyone for support and advice. We'll appreciate your support now in our attempts to get refund

The best ever, friendly and attentive cabin crew, amazing captains who utilised their expertise for less turbulence, just overall amazing

Overall I was quite pleased with the experience; the cleanliness; the polite and attentiveness of the cabin crew; and the delicious food options.

I would never have been able to make the transfer in time without asking for a wheelchair

Good food, real silverware, polite staff, smooth landing, charging plugs, good entertainment options.

Loved that I had an exit row seat, and there was no one else in the row! And again, I don' use on-line entertainment at all (I read or sleep) but I very much appreciate that I didn't hear anyone else's entertainment!

The entire crew was amazing. They went out of their way to make us enjoy a great travel experience.

Loved everything! This flight had premium economy and I didn't see an option to upgraded to premium economy OR buy premium economy tickets. How come?

Some Crew were distinguishably fake in their interactions with passengers.

We was missed the flight They doesn’t lest us fly next flight without payment They charge me 606 hundred dollars What is very unacceptable,our first fight ticket was almost 2000 dollars, again paid 700 it’s hurt … airlines need to do something please

They were very pleasant and helpful. My husband and I were sitted apart. We asked if we could be seated together were told flight ws fuly booked but would try. After a while they were able to make it work we got seats together. Their food is good and attendents are very friendly/helpful.

Our flight was canceled after several delays. No hotel vouchers offered, minimal help for resolution leave me ultimately to cancel and book on an other airline. Then waited to get bags for more than 3 hours This whole experience has been awful!!!

The way BCN airport handled boarding was a huge improvement over our trip to Spain from JFK. Instead of gate-mosquitos edging in before their zone was called, in BCN they had clearly marked lines for Zones 1-8 and people just lined up correctly. The flight itself was uneventful. The meal (curried chicken and rice) was one of the better meals we've had on Delta. Entertainment options were plentiful, power chargers were available in Main Cabin, and seats were decent. Flight staff were very friendly and positive throughout the 8 hour flight.

I like for how they process during check in. It was very smoothly.

Most aspects were good however if they assign boarding zones they ought to enforce them or why bother? My luggage from SAN-JFK-MAD was lost in NY so I without my main bag for two days upon arrival in Spain. They were helpful in tracking it and eventually delivered it to my hotel. The flub was because of a delay upon arrival in NYC. I had booked 2 1/2 hours between flights but we had to hold on the taxiway for an hour after landing while waiting for a clear gate which likely caused the baggage error.

Boarding was tough as we had to take a bus out to the plane and walk up a lot of stairs. Difficult with heavy carry-ons that said I got an entire empty row of seats, which was excellent for an international flight. Food was very mediocre but happy with the comfort so not complaining.

Subject: Complaint Regarding Disrespectful Behavior by Delta Air Lines Staff at Boarding Gate Dear Delta Air Lines Team, I am writing to formally file a complaint regarding the behavior of a staff member at the boarding gate today, May 14, 2025, at Las Américas International Airport. While we were preparing to board flight DL-1829 to New York, scheduled for 2:28 PM at gate T-11, we were informed that the aircraft was experiencing water system issues and that passengers were advised to use the restroom before boarding. I politely approached one of the Delta staff members to ask whether the lavatory would be partially or completely unavailable during the flight, as I am traveling with a baby in my arms. The employee’s response was extremely rude and arrogant. He replied, in an unnecessarily hostile tone, something along the lines of: “It’s either that or we cancel the flight — do you want us to cancel the flight?” This response lacked any empathy or professionalism. I understand that technical issues can arise, but that does not excuse such inappropriate treatment of passengers. I felt deeply disrespected and disappointed by the interaction. I sincerely hope appropriate measures are taken, and that all staff members receive the necessary training to treat passengers with courtesy, especially in delicate situations like this one.

This is speaking of the original flight leaving on April 30th(DL 1957) not the rebooked the following morning DL 9887. On April 30th, it was unusually crowded at Sangster International Airport (MBJ) the morning my mother and I arrived for our flight. She had to exceedingly long time for a wheelchair, once a wheelchair attendant arrived to take us to thru immigration and security then to go to gate the flight was boarding. We stayed on board for 3 1/2 hrs until the flight crew notified the passengers that flight indefinitely delayed so we had to stay by gate area. Before that my mom had to wait an additional 20-30 mins to deboard the plane. Was given food vouchers, by the time I came back the gate agents said the flight was gonna to reboard, so all the wheelchair passengers lined up. We waited an additional 45 mins, while I received a notification from kayak that the flight was cancelled. And on my delta app updated that flight was being detoured to Miami then from Miami back to JFK. We boarded the plane started to eat, then the flight crew notified us the flight was indeed being detoured & that how come the gate agents didn’t notified the passengers. We stayed on board for another 30-40 mins then was told by the captain that they tried all avenues to get the passengers back to JFK but the crew couldn’t continue the journey and the flight was cancelled. So we deboarded the plane again. Was told that we were going to be setup in hotels for the night. The hotel that we setup to go to wasn’t suitable for my mother’s needs and requested one nearby we were located in Jamaica. So any we had called a taxi to come to take us back where we stayed in Jamaica, that we had to pay out of own pockets.

third trip overseas with delta recently where the TV did not work- not acceptable for a 8 hour flight! your food really has declined crew great and I am loyal to delta

Great staff. Wifi is terrible. Signing up for skylines is a painstaking process. Had to call customer service just to get my flight itinerary and confirmation sent to me. Consistent delays. A well staffed company that is run so poorly. Upper management needs to be renewed.

Boarding is, as it always is… horrible. Gate lice. Slow moving zones. Too many people with carry ons

It was okay. The airplane was a little smaller than a flight from Thailand to Helsinki.

Wish that everyone would board the back of the plane first. Also let kids on first. The gate wasn’t open at arrival and we waited 45 minutes to takeoff. They made up for time in the air.

This was an absolutely exceptional flight. The flight attendants were extremely attentive and very friendly. They seemed to go out of their way to make us comfortable and to make sure that we had everything we needed., We were in business and were very happy with the size and the details for our pods. We would definitely recommend Finnair and will definitely be flying with them again.

We had an excellent trip with Finnair. This was our first time and we’re very pleased. The only issue was with the boarding - it was a little bit confusing and needs a little bit of streamlining.

Crew very lovely. Arrived an hour late due to bad weather. We were given new tickets to an other flight but it could have been organised better, so we did not have to run through the whole airport to.

Flight delayed over an hour. They said they would hold our connection but then did not.

Major problems checking in at Alaska counter. They could not find our booking code because it came from Finnair.

Do not use KAYAK or Finair for future travel. Unless you purchase the tickets directly from the airline, you were going to have a difficult time checking in. Kayak canceled my flights twice and ended up causing great difficulty in me getting back from Europe because they double sold my tickets between American Airlines and Finair. The event caused significant delays and led to me having to rebook my flights.

The staff were all particularly great. The plane was clean and fresh. The bassinet worked great. It was all very nice.

Boarding uncomfortable. Stewardess said I would have to check my carry on as there was no room in the overhead bins. Another passenger helped me find a spot.

3/4 bags delayed and 1/4 damaged at the other end. Flight was freezing

After boarding we were waiting in the plane for more than one hour to take off without AC with very high temperature inside

The food was very good and it came multiple times

Flight from LGW to JFK delayed by 4 hrs No explanation given until the pilot said the delay due to planned maintenance on the aircraft

CONSTANT ERROR MESSAGE THAT THE WIFI COULD NOT BE PURCHASED DUE TO INABILITY TO CONNECT PAYMENT SYSTEM VIA SATELLITE. THIS HAPPENED IN BOTH DIRECTIONS. THE MAIN REASON I TRAVEL IN PRIORITY IS TO BE ABLE TO WORK FOR WHICH I NEED ACCESS TO INTERNET. .

Checking in process could use streamlining when it comes to all info required.not bad tho

The cabin was bit colder than I like but the crew members looked after us very well. They did even offer hot water bottle and hot chocolate. I cannot rate the crew enough excellent is not good enough. They really were wonderful.

Not good. First time flying AA in years and won’t be doing so again. We departed late and missed our connecting flight to Barcelona. As a result we missed the first two days of a Mediterranean cruise. No reason given for the delay. Got rerouted from JFK to Heathrow and then to Barcelona. Flight to Heathrow was delayed causing us to miss the flight to Barcelona again. Routed then to Palmero where we had to purchase transportation and a 2 night hotel stay to pick up the cruise there. Probably cost us $2k plus.

Fantastic! Great seats! Friendly staff! Amazing selection of shows and movies! Smooth ride! I don’t know what more I could have asked for honestly. They made flying a breeze this time around.

Pleasant staff. Entertainment system was down in many rows for a while the staff did rectify it in the end.

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