Find Cheap Flights from New York John F Kennedy Intl to Milan (JFK - MIL)

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Good to Know

Low Season:
March
Best time to beat the crowds
3%
expected price decrease
High Season:
July
Most popular time to fly
19%
expected price increase
Average Price:
$875
(avg. price over the last 2 weeks)
Good Deal:
$592
or less (round trip)

When to Book Flights from New York John F Kennedy Intl to Milan

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $591 or less.
The cheapest flight from New York John F Kennedy Intl to Milan was found 67 days before departure, on average.
Book at least 2 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is March.
Morning departure is around 6% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking New York John F Kennedy Intl to Milan Flights

How long does a flight from New York John F Kennedy Intl to Milan take?
An average nonstop flight takes 7h 51m, covering a distance of 4010 miles.
How many flights are there between New York John F Kennedy Intl and Milan?
There are 171 (nonstop) flights between New York John F Kennedy Intl and Milan per week, averaging 24 per day.
Which airlines provide the cheapest flights from New York John F Kennedy Intl to Milan?
In the past 3 days, the cheapest round-trip tickets were found on Finnair ($399), British Airways ($406) and KLM ($406).
Do I need a passport to fly between New York John F Kennedy Intl and Milan?
Yes.
Which airlines fly most frequently between New York John F Kennedy Intl and Milan?
Delta (5 times daily), Air France (2 times daily), Alitalia (2 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly New York John F Kennedy Intl to Milan?
For New York John F Kennedy Intl to Milan, Thursday is the cheapest day to fly on average and Monday is the most expensive. Flying from Milan back to New York John F Kennedy Intl, the best deals are generally found on Sunday, with Thursday being the most expensive.

Book cheap flights from New York John F Kennedy Intl to Milan (round-trip)

Airports
Origin
New York
$399
only
$399
Destination
Milan
$399
only
$399
Thu, Dec 28
JFK
MXP
8h 00m
Wed, Jan 17
MXP
JFK
27h 00m
Trip: 21 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 7 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
MXP
Mediocre 3.6

Nothing

Old plane, noscreen on seats,, can't choose movie, no charger and USB. Terrible food Very expensive for the price

HEL
JFK
Good 7.6

The friendly crew, and quiet cabin

The food was too Finnish.

HEL
JFK
Good 7.6

Crew, entertainment and food service was excellent

Seats too crowded for 8 hour flight. As soon as the person in front leans back you have no room it is unbelievably uncomfortable to have a seat back in your face for that long!

TLL
HEL
Excellent 10.0

The nicest cabin crew!

JFK
HEL
Excellent 10.0

modern aircraft, excellent service , nice crew

Sat, Dec 30
JFK
MXP
8h 00m
Thu, Jan 18
MXP
JFK
9h 40m
Trip: 20 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 7 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
JFK
MXP
Okay 4.0

Old plane. for International flight, not power outlets, no screens. Plane felt dirty.

PHL
LHR
Okay 5.0

I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.

JFK
MXP
Excellent 8.0

I liked that I was able to lay down because there was nobody next to me, after having been awake travelling for almost 48 hours it was VERY welcomed. The food was very good except for the breakfast. The bag of mixed dried berries and cranberries were horrible and the yogurt gave me wicked heartburn. The fact that the flight had no problems, almost no turbulence to speak of, and we got there on time are definitely the reasons why I was overall happy with this flight, afterall, safety comes first, everything else is really nothing.

I would rather have travelled on british air and NOT American Airlines! the plane was old and did not have your own TV to watch with different genres to choose from like most airlines offer today, instead I had to watch horrible NBC programming and CONSTANT commercials FOR NBC. Horrible. Thankfully it was a night flight and I was exhausted and slept for almost the whole flight. Had it been a day flight, it would have been a different story I guess and more towards a disappointing story. Next time I will spend the extra money and fly on Alitalia for sure. Someone should let the airlines know that when their flight is predominantly Italians, that drink ESPRESSO, they should offer espresso instead of the horrible watered down american coffee.

LHR
SEA
Excellent 8.0

Behavior of board personnel

The delay in London

LAX
LHR
Mediocre 2.0

The woman at the check in desk worked patiently with us until she found us an alternate route. We werare given food and hotel vouchers to get us through the night.

Our British Airways flight was downgraded to a smaller airplane and we were not informed of this until we were in an hour in to waiting in a very long line to check in at the airport. We were unable to check in online the night before but not told why, and then we were unable to check in at the electronic kiosk at the airport but also not told way. When we got into the very confused and long line at the check-in desk 2.5 hours before our scheduled departure, we waited for almost an hour before anybody told us what was going on. They then told us that the flight has been downgraded to a smaller airplane, and that the agents were individually looking into rerouting passengers as they came up to the desk. Yeah sure does that the flight would not leave until everything was resolved and that people who had purchased their flights earlier would have priority. We then waited another 1.5 hours before it was our turn to speak to an agent at the desk. She told us that we would definitely not be getting on the flight because we had not checked in in time, which we had been unable to do. She then worked on rerouting us and offered us what sounded like an excellent flight option direct to Amsterdam on KLM the following day, however when we went to KLM to check in for the flight they said it was overbooked and we could go standby but we would not be guaranteed seats. We went back to her again and she eventually booked us on a Delta flight through Salt Lake City leaving the following day. We are currently in Salt Lake awaiting our flight to Amsterdam. This gets us to Amsterdam 12 hours after planned, Shortening our vacation with friends and causing us to miss events that have been planned. We are very upset that there was no information provided to us earlier and that British Airways did not, as is customary, first seek volunteers to take later flights, before bumping people off due to a lack of seats on their available plane. Instead they gave priority to people that had paid more money to check in with priority. We booked our flights 3 1/2 months ahead of time and feel that we were grossly AND unnecessarily put out by the actions and lack of communication throughout the process with British Airways.

Thu, Jan 11
JFK
MXP
7h 51m
Sun, Feb 4
MXP
JFK
9h 35m
Trip: 25 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1540 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

JFK
AMS
Good 7.6

Two hours delay in the start.

KRK
AMS
Mediocre 3.0

Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.

JNB
AMS
Excellent 8.0

Good multi media access and content

Fri, Jan 26
JFK
MXP
7h 55m
Mon, Jan 29
MXP
JFK
9h 25m
Trip: 4 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2 reviews
Overall
6.9
Boarding
7.1
Comfort
6.8
Crew
7.4
Entertainment
5.8
Food
6.3
FCO
TXL
Mediocre 3.3

A cancelled flight, bankruptcy, no refund, no one answered through phone.

Hmmm

FCO
CAI
Okay 5.3

SHOULD HAVE BEEN WARNED THAT THE IMMIGRATION TOOK LONGER THAN EXPECTED BECAUSE OF THE QUEUE.

FCO
LAX
Excellent 10.0

Alitalia gets a bad rap, but I thought this flight was excellent, and a comfortably way to travel the 13 hour flight from Rome to Los Angeles. Cabins recently refurbished on 777 thanks to Etihad Airways investment. Food, and plenty of it, was excellent. Wide selection of wines. Choice between freshly made American coffee or Espresso (from Lavazza). Lie flat seats are way more comfortable than KLM. Esoteric selection of documentaries and Italian movies. Leather seats and color scheme is elegant. Also, business class lounge (Alitalia House) at Rome Fiumincino serves delicious freshly cut Italian cold cuts, cheeses, pastrries, and has an actual barista vs a machine. You don't get the sense that they are cutting corners, which is probably why the airline keeps losing money, but that is to the benefit of the traveler (for now). Service friendly. For nonstop to this part of Europe, or for connections to Southern Europe, it may be my number one Skyteam choice.

Check in is extremely unorganized and long lines at Sky Priority, but someone finally directed me to the VIP check in in the back, which you can use if you are flying Business Class or have Elite status. This was not indicated anywhere, though, so make sure you ask or look for it if there is a long line at check in. Then, the gate is very, very far. Not sure why they had me check in at Terminal 1 as the gate is in Terminal 3. Make sure to allow for plenty of time, and maybe see if it's possible to check in at Terminal 3, which may well save time. But for a 14-hour flight in total comfort, the trade off was worth it.

YYZ
FCO
Excellent 9.6

you have to show all the empty seats at check in. I have bought a seat for 90$ and it was empty seats near me

FLR
FCO
Mediocre 2.0

My flight cancelled. I waited 3hours in the flight. They said they provide the bus instead of flight. Now, I waiting 2 hours for they provide bus.

Wed, Mar 7
JFK
MXP
8h 00m
Sun, Mar 18
MXP
JFK
9h 35m
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Dec 28
JFK
MXP
8h 00m
Tue, Jan 16
MXP
JFK
9h 40m
Trip: 20 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 7 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
JFK
Good 7.3

It was a pleasant enough trip. Friendly crew, surprisingly decent food for a flight, and some decent entertainment available, though admittedly my headphones broke within a couple of hours for some reason, but by then I was nearly asleep anyway.

It wasn't very comfortable and I had basically no leg room, but then, I sat in economy, so I can't be too surprised by that. Otherwise it was a good flight.

TXL
HEL
Excellent 8.0

They have no charging points for the phone

HEL
JFK
Okay 4.0

UNCOMFORTABLE BED AND SERVICE

BED, DRINKS

JFK
HEL
Okay 5.3

Fast connection in Helsinki!

Delay in JFK, old aircrafts and mulfunctioned entertainment equipment.

JFK
HEL
Good 7.0

Late takeoff caused me to miss connecting flight from helsinki to Tallinn

Fri, Feb 2
JFK
MXP
7h 51m
Sun, Feb 11
MXP
JFK
9h 35m
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1540 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
JNB
AMS
Excellent 9.6

Comfort economy well worth the extra.

JNB
AMS
Excellent 8.0

Good multi media access and content

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

JFK
AMS
Good 7.6

Two hours delay in the start.

AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

Mon, Feb 12
JFK
MXP
8h 00m
Tue, Feb 27
MXP
JFK
9h 40m
Trip: 16 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 7 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
JFK
MXP
Excellent 8.0

I liked that I was able to lay down because there was nobody next to me, after having been awake travelling for almost 48 hours it was VERY welcomed. The food was very good except for the breakfast. The bag of mixed dried berries and cranberries were horrible and the yogurt gave me wicked heartburn. The fact that the flight had no problems, almost no turbulence to speak of, and we got there on time are definitely the reasons why I was overall happy with this flight, afterall, safety comes first, everything else is really nothing.

I would rather have travelled on british air and NOT American Airlines! the plane was old and did not have your own TV to watch with different genres to choose from like most airlines offer today, instead I had to watch horrible NBC programming and CONSTANT commercials FOR NBC. Horrible. Thankfully it was a night flight and I was exhausted and slept for almost the whole flight. Had it been a day flight, it would have been a different story I guess and more towards a disappointing story. Next time I will spend the extra money and fly on Alitalia for sure. Someone should let the airlines know that when their flight is predominantly Italians, that drink ESPRESSO, they should offer espresso instead of the horrible watered down american coffee.

PHL
LHR
Okay 5.0

I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.

JFK
MXP
Okay 4.0

Old plane. for International flight, not power outlets, no screens. Plane felt dirty.

LHR
SEA
Excellent 8.0

Behavior of board personnel

The delay in London

LAX
LHR
Mediocre 2.0

The woman at the check in desk worked patiently with us until she found us an alternate route. We werare given food and hotel vouchers to get us through the night.

Our British Airways flight was downgraded to a smaller airplane and we were not informed of this until we were in an hour in to waiting in a very long line to check in at the airport. We were unable to check in online the night before but not told why, and then we were unable to check in at the electronic kiosk at the airport but also not told way. When we got into the very confused and long line at the check-in desk 2.5 hours before our scheduled departure, we waited for almost an hour before anybody told us what was going on. They then told us that the flight has been downgraded to a smaller airplane, and that the agents were individually looking into rerouting passengers as they came up to the desk. Yeah sure does that the flight would not leave until everything was resolved and that people who had purchased their flights earlier would have priority. We then waited another 1.5 hours before it was our turn to speak to an agent at the desk. She told us that we would definitely not be getting on the flight because we had not checked in in time, which we had been unable to do. She then worked on rerouting us and offered us what sounded like an excellent flight option direct to Amsterdam on KLM the following day, however when we went to KLM to check in for the flight they said it was overbooked and we could go standby but we would not be guaranteed seats. We went back to her again and she eventually booked us on a Delta flight through Salt Lake City leaving the following day. We are currently in Salt Lake awaiting our flight to Amsterdam. This gets us to Amsterdam 12 hours after planned, Shortening our vacation with friends and causing us to miss events that have been planned. We are very upset that there was no information provided to us earlier and that British Airways did not, as is customary, first seek volunteers to take later flights, before bumping people off due to a lack of seats on their available plane. Instead they gave priority to people that had paid more money to check in with priority. We booked our flights 3 1/2 months ahead of time and feel that we were grossly AND unnecessarily put out by the actions and lack of communication throughout the process with British Airways.

Thu, Feb 1
JFK
MXP
18h 20m
Thu, Feb 8
MXP
JFK
9h 40m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Dec 29
JFK
MXP
8h 00m
Tue, Jan 16
MXP
JFK
9h 40m
Trip: 19 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 7 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
TXL
HEL
Excellent 8.0

They have no charging points for the phone

JFK
MXP
Mediocre 3.6

Nothing

Old plane, noscreen on seats,, can't choose movie, no charger and USB. Terrible food Very expensive for the price

HEL
JFK
Good 7.6

Crew, entertainment and food service was excellent

Seats too crowded for 8 hour flight. As soon as the person in front leans back you have no room it is unbelievably uncomfortable to have a seat back in your face for that long!

JFK
HEL
Okay 5.3

Fast connection in Helsinki!

Delay in JFK, old aircrafts and mulfunctioned entertainment equipment.

JFK
HEL
Good 7.0

Late takeoff caused me to miss connecting flight from helsinki to Tallinn

Fri, Mar 2
JFK
MXP
8h 03m
Sun, Mar 11
MXP
JFK
9h 24m
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1540 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

AMS
IAH
Excellent 8.6

Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.

AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

KRK
AMS
Mediocre 3.0

Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.

Tue, Jan 16
JFK
MXP
14h 55m
Sat, Feb 3
MXP
JFK
9h 40m
Trip: 19 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 7 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
PHX
LHR
Mediocre 2.0

1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration.

JFK
MXP
Okay 4.0

Old plane. for International flight, not power outlets, no screens. Plane felt dirty.

LHR
BOM
Mediocre 2.0

Nothing to like

11 hours wait time!!!! No lounge entrance No food!

BUD
LHR
Excellent 8.0

Behavior of board personnel

LGW
ALC
Okay 4.0

Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised.

Sat, Dec 30
JFK
MXP
8h 00m
Tue, Jan 16
MXP
JFK
9h 40m
Trip: 18 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 7 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
JFK
Good 7.6

The friendly crew, and quiet cabin

The food was too Finnish.

JFK
HEL
Good 7.0

Late takeoff caused me to miss connecting flight from helsinki to Tallinn

JFK
HEL
Excellent 10.0

modern aircraft, excellent service , nice crew

PEK
HEL
Excellent 10.0

N/a

JFK
MXP
Mediocre 3.6

On-time dep./arr. luggage arrival

Poor, old tech seats wired-remote in armrest uncomfortable in general inadvertent pressing volume, channel poor quality video screen poor movie/music choices reading lights mis-aimed got used to bad food a long time ago. (above applies to east and westbound flight) flight back from Milan to JFK /very cold cabin temperature (westbound

Thu, Jan 18
JFK
MXP
14h 55m
Sat, Feb 3
MXP
JFK
9h 40m
Trip: 17 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 7 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
BOM
Mediocre 2.0

Nothing to like

11 hours wait time!!!! No lounge entrance No food!

BUD
LHR
Excellent 8.0

Behavior of board personnel

PHL
LHR
Okay 5.0

I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.

JFK
MXP
Excellent 8.0

I liked that I was able to lay down because there was nobody next to me, after having been awake travelling for almost 48 hours it was VERY welcomed. The food was very good except for the breakfast. The bag of mixed dried berries and cranberries were horrible and the yogurt gave me wicked heartburn. The fact that the flight had no problems, almost no turbulence to speak of, and we got there on time are definitely the reasons why I was overall happy with this flight, afterall, safety comes first, everything else is really nothing.

I would rather have travelled on british air and NOT American Airlines! the plane was old and did not have your own TV to watch with different genres to choose from like most airlines offer today, instead I had to watch horrible NBC programming and CONSTANT commercials FOR NBC. Horrible. Thankfully it was a night flight and I was exhausted and slept for almost the whole flight. Had it been a day flight, it would have been a different story I guess and more towards a disappointing story. Next time I will spend the extra money and fly on Alitalia for sure. Someone should let the airlines know that when their flight is predominantly Italians, that drink ESPRESSO, they should offer espresso instead of the horrible watered down american coffee.

JFK
MXP
Okay 4.0

Old plane. for International flight, not power outlets, no screens. Plane felt dirty.

Sun, Dec 31
JFK
MXP
8h 00m
Sat, Jan 27
MXP
JFK
9h 40m
Trip: 28 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 7 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
HEL
Good 7.0

Late takeoff caused me to miss connecting flight from helsinki to Tallinn

PEK
HEL
Excellent 10.0

N/a

HEL
JFK
Okay 4.0

UNCOMFORTABLE BED AND SERVICE

BED, DRINKS

JFK
HEL
Okay 5.3

Fast connection in Helsinki!

Delay in JFK, old aircrafts and mulfunctioned entertainment equipment.

TXL
HEL
Excellent 8.0

They have no charging points for the phone

Sun, Jan 28
JFK
MXP
14h 55m
Thu, Feb 8
MXP
JFK
9h 40m
Trip: 12 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 7 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
SEA
Excellent 8.0

Behavior of board personnel

The delay in London

LAX
LHR
Mediocre 2.0

The woman at the check in desk worked patiently with us until she found us an alternate route. We werare given food and hotel vouchers to get us through the night.

Our British Airways flight was downgraded to a smaller airplane and we were not informed of this until we were in an hour in to waiting in a very long line to check in at the airport. We were unable to check in online the night before but not told why, and then we were unable to check in at the electronic kiosk at the airport but also not told way. When we got into the very confused and long line at the check-in desk 2.5 hours before our scheduled departure, we waited for almost an hour before anybody told us what was going on. They then told us that the flight has been downgraded to a smaller airplane, and that the agents were individually looking into rerouting passengers as they came up to the desk. Yeah sure does that the flight would not leave until everything was resolved and that people who had purchased their flights earlier would have priority. We then waited another 1.5 hours before it was our turn to speak to an agent at the desk. She told us that we would definitely not be getting on the flight because we had not checked in in time, which we had been unable to do. She then worked on rerouting us and offered us what sounded like an excellent flight option direct to Amsterdam on KLM the following day, however when we went to KLM to check in for the flight they said it was overbooked and we could go standby but we would not be guaranteed seats. We went back to her again and she eventually booked us on a Delta flight through Salt Lake City leaving the following day. We are currently in Salt Lake awaiting our flight to Amsterdam. This gets us to Amsterdam 12 hours after planned, Shortening our vacation with friends and causing us to miss events that have been planned. We are very upset that there was no information provided to us earlier and that British Airways did not, as is customary, first seek volunteers to take later flights, before bumping people off due to a lack of seats on their available plane. Instead they gave priority to people that had paid more money to check in with priority. We booked our flights 3 1/2 months ahead of time and feel that we were grossly AND unnecessarily put out by the actions and lack of communication throughout the process with British Airways.

BUD
LHR
Excellent 8.0

Behavior of board personnel

LHR
BOM
Mediocre 2.0

Nothing to like

11 hours wait time!!!! No lounge entrance No food!

PHX
LHR
Mediocre 2.0

1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration.

Wed, Jan 10
JFK
MXP
8h 00m
Thu, Jan 18
MXP
JFK
9h 40m
Trip: 9 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 7 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
HEL
Excellent 10.0

modern aircraft, excellent service , nice crew

HEL
JFK
Good 7.6

Crew, entertainment and food service was excellent

Seats too crowded for 8 hour flight. As soon as the person in front leans back you have no room it is unbelievably uncomfortable to have a seat back in your face for that long!

TXL
HEL
Excellent 8.0

They have no charging points for the phone

JFK
HEL
Good 7.0

Late takeoff caused me to miss connecting flight from helsinki to Tallinn

TLL
HEL
Excellent 10.0

The nicest cabin crew!

Tue, Feb 20
JFK
MXP
14h 55m
Sun, Feb 25
MXP
JFK
9h 40m
Trip: 6 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 7 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
BUD
LHR
Excellent 8.0

Behavior of board personnel

LHR
BOM
Mediocre 2.0

Nothing to like

11 hours wait time!!!! No lounge entrance No food!

LAX
LHR
Mediocre 2.0

The woman at the check in desk worked patiently with us until she found us an alternate route. We werare given food and hotel vouchers to get us through the night.

Our British Airways flight was downgraded to a smaller airplane and we were not informed of this until we were in an hour in to waiting in a very long line to check in at the airport. We were unable to check in online the night before but not told why, and then we were unable to check in at the electronic kiosk at the airport but also not told way. When we got into the very confused and long line at the check-in desk 2.5 hours before our scheduled departure, we waited for almost an hour before anybody told us what was going on. They then told us that the flight has been downgraded to a smaller airplane, and that the agents were individually looking into rerouting passengers as they came up to the desk. Yeah sure does that the flight would not leave until everything was resolved and that people who had purchased their flights earlier would have priority. We then waited another 1.5 hours before it was our turn to speak to an agent at the desk. She told us that we would definitely not be getting on the flight because we had not checked in in time, which we had been unable to do. She then worked on rerouting us and offered us what sounded like an excellent flight option direct to Amsterdam on KLM the following day, however when we went to KLM to check in for the flight they said it was overbooked and we could go standby but we would not be guaranteed seats. We went back to her again and she eventually booked us on a Delta flight through Salt Lake City leaving the following day. We are currently in Salt Lake awaiting our flight to Amsterdam. This gets us to Amsterdam 12 hours after planned, Shortening our vacation with friends and causing us to miss events that have been planned. We are very upset that there was no information provided to us earlier and that British Airways did not, as is customary, first seek volunteers to take later flights, before bumping people off due to a lack of seats on their available plane. Instead they gave priority to people that had paid more money to check in with priority. We booked our flights 3 1/2 months ahead of time and feel that we were grossly AND unnecessarily put out by the actions and lack of communication throughout the process with British Airways.

LHR
SFO
Okay 5.6

Very big delay!!!

JFK
MXP
Mediocre 2.0

Never got on this flight - the connecting flight from DC was cancelled by AA but BA rebooked us via London

Fri, Jan 12
JFK
MXP
8h 00m
Sun, Jan 28
MXP
JFK
9h 40m
Trip: 17 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 7 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
JFK
Okay 4.0

UNCOMFORTABLE BED AND SERVICE

BED, DRINKS

JFK
MXP
Mediocre 3.6

Nothing

Old plane, noscreen on seats,, can't choose movie, no charger and USB. Terrible food Very expensive for the price

JFK
HEL
Good 7.0

Late takeoff caused me to miss connecting flight from helsinki to Tallinn

JFK
MXP
Mediocre 3.6

On-time dep./arr. luggage arrival

Poor, old tech seats wired-remote in armrest uncomfortable in general inadvertent pressing volume, channel poor quality video screen poor movie/music choices reading lights mis-aimed got used to bad food a long time ago. (above applies to east and westbound flight) flight back from Milan to JFK /very cold cabin temperature (westbound

PEK
HEL
Excellent 10.0

N/a

Mon, Feb 12
JFK
MXP
8h 00m
Wed, Feb 21
MXP
JFK
17h 03m
Trip: 10 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 7 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
BKK
Mediocre 2.0

Late BA flight made sure I had to wait 7 hours to catch and EVA air flight. I want my money back. I paid 1000 to flight British Airways not to be crammed on a flight as a show away. Super uncomfortable seat on EVA and a terrible experience. I fell on the plane.

JFK
MXP
Okay 4.0

Old plane. for International flight, not power outlets, no screens. Plane felt dirty.

JFK
MXP
Excellent 8.0

I liked that I was able to lay down because there was nobody next to me, after having been awake travelling for almost 48 hours it was VERY welcomed. The food was very good except for the breakfast. The bag of mixed dried berries and cranberries were horrible and the yogurt gave me wicked heartburn. The fact that the flight had no problems, almost no turbulence to speak of, and we got there on time are definitely the reasons why I was overall happy with this flight, afterall, safety comes first, everything else is really nothing.

I would rather have travelled on british air and NOT American Airlines! the plane was old and did not have your own TV to watch with different genres to choose from like most airlines offer today, instead I had to watch horrible NBC programming and CONSTANT commercials FOR NBC. Horrible. Thankfully it was a night flight and I was exhausted and slept for almost the whole flight. Had it been a day flight, it would have been a different story I guess and more towards a disappointing story. Next time I will spend the extra money and fly on Alitalia for sure. Someone should let the airlines know that when their flight is predominantly Italians, that drink ESPRESSO, they should offer espresso instead of the horrible watered down american coffee.

JFK
MXP
Mediocre 2.0

Never got on this flight - the connecting flight from DC was cancelled by AA but BA rebooked us via London

BUD
LHR
Excellent 8.0

Behavior of board personnel

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