Find Cheap Flights from Milan Malpensa to New York John F Kennedy Intl (MXP - JFK)

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Milan Malpensa to New York John F Kennedy Intl Flight Information

Avg. Flight Duration 8h 46m
Flights Arrive in New York John F Kennedy Intl
Flights Depart from Milan Malpensa
Flight Price $331
Distance 3,985 miles
Airlines Air Italy, Finnair, British Airways, Delta

Good to Know

Low Season:
November
Best time to beat the crowds
3%
expected price decrease
High Season:
July
Most popular time to fly
18%
expected price increase
Average Price:
$373
(avg. price over the last 2 weeks)
Good Deal:
$306
or less (round trip)

When to Book Flights from Milan Malpensa to New York John F Kennedy Intl

Estimated round-trip price
Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $305 or less.
The cheapest flight from Milan Malpensa to New York John F Kennedy Intl was found 66 days before departure, on average.
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is November.
Morning departure is around 6% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Milan Malpensa to New York John F Kennedy Intl Flights

How long does a flight from Milan Malpensa to New York John F Kennedy Intl take?
An average nonstop flight takes 9h 05m, covering a distance of 3985 miles.
How many flights are there between Milan Malpensa and New York John F Kennedy Intl?
There are 192 (nonstop) flights between Milan Malpensa and New York John F Kennedy Intl per week, averaging 25 per day.
Which airlines provide the cheapest flights from Milan Malpensa to New York John F Kennedy Intl?
In the past 3 days, the cheapest round-trip tickets were found on Air Italy ($331), Multiple Airlines ($340) and Finnair ($341).
Do I need a passport to fly between Milan Malpensa and New York John F Kennedy Intl?
Yes.
Which airlines fly most frequently between Milan Malpensa and New York John F Kennedy Intl?
American Airlines (2 times daily), KLM (2 times daily), Air France (2 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Milan Malpensa to New York John F Kennedy Intl?
For Milan Malpensa to New York John F Kennedy Intl, Thursday is the cheapest day to fly on average and Monday is the most expensive. Flying from New York John F Kennedy Intl back to Milan Malpensa, the best deals are generally found on Monday, with Sunday being the most expensive.

Book cheap flights from Milan Malpensa to New York John F Kennedy Intl (round-trip)

Airports
Origin
Milan
$331
only
$331
Destination
New York
$331
only
$331
Thu, May 16
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 25m
Wed, May 22
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
8h 20m
Trip: 7 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 16 reviews
Boarding
6.7
Comfort
6.7
Crew
7.5
Entertainment
6.0
Food
6.5
MXP
JFK
Good 6.6

Pros: The flight going to Milan was great. Crew and flight was great.

Cons: Coming back to JFK, the crew was terrible. Not helpful not pleasent but just there on the flight. I was woken by the toilet flush every 3 min. The sound was soooo awful I had to put headphones on to try and block the sounds. I had a headache and could not sleep the entire flight. Really awful to have to deal with all things LOUD bathroom flushing every 3 min. It was completely unacceptable. -JoAnna

MXP
JFK
Excellent 8.6

Pros: If AirItaly continues in this fashion they will outpace other airlines to Italy. Great crew, delicious food.

Cons: Entertainment package was not too good. Needed better movies or a bigger selection.

MXP
JFK
Mediocre 2.4

Cons: We stood in a crowded area after our documents were checked and they would not let us on the plane. 100+ people crammed in a small space, standing and waiting, with all of their bags and everything. what a disorganized Airline!

MXP
JFK
Okay 4.0

Pros: The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

Cons: First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

MXP
JFK
Okay 5.0

Pros: Staff friendly, free movies on the plane.

Cons: Boarding is crazy without zones, or any order to the boarding process it’s just a free for all. The plane is kept too warm. And though I know the delays were not their fault a little more information about why we were delayed with more updates about when we would finally ge to move would have been appreciated. Also having to pay €100 for checking an 8 kilo bag is an absolute scam.

Tue, Jan 22
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
12h 10m
Sun, Jan 27
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
10h 05m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Jan 10
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 40m
Mon, Jan 21
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
9h 55m
Trip: 12 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 4 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
MIA
Excellent 9.0

Pros: The crew was helpful and polite, food was good

Cons: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.

HEL
ARN
Excellent 10.0

Pros: I wish I found somebody to take me around

Cons: No complains

JFK
HEL
Mediocre 2.0

Pros: Was on time! Not croweded!

LHR
HEL
Excellent 8.0

Pros: This is a great way to travel from Helsinki to Tampere and avoid the railway and train changing.

Cons: The plane is not comfortable, but the flight is very short. It balances out.

MXP
JFK
Mediocre 2.6

Cons: One of the crew members was rude.

Thu, Mar 14
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
28h 50m
Thu, Mar 21
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
18h 45m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 6 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
BWI
Okay 5.3

Pros: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.

Cons: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.

MXP
JFK
Good 7.3

Pros: Crew; very personable, answered questions, connection info.

Cons: it was chilly and and no in-seat screens.

PIT
ORD
Excellent 8.0

Pros: The plane left on schedule.

Cons: I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.

MXP
JFK
Good 6.6

Pros: It was a nice flight

Cons: The food service is a bit embarrassing compared to competition such as British Airways, Lufthansa, etc. PLEASE NOTE: This was an American Airlines flight, not BA

LHR
WAW
Good 6.6

Cons: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc

Tue, Apr 30
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 15m
Mon, May 6
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
13h 15m
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
MXP
JFK
Good 6.3

Cons: Too little leg room; hit entrees poor tasting

MXP
JFK
Excellent 9.3

Pros: Comfortable seating in business class Arriving JFK early.

MXP
JFK
Good 7.0

Pros: Flight attendants were excellent, flight from Milan to JFK, while long was reasonably comfortable. Food was pretty good. Lots of free movie and TV choices. Leg room was OK.

Cons: It would be nice if the seats leaned back just a little more for sleeping. Make certain you have used the restroom before you get to JFK and customs. Customs was a pain but I had lots of time between flights.

ORD
ATL
Mediocre 2.0

Cons: It was delayed

MXP
JFK
Good 6.6

Pros: Good onboard service, comfortable seat, flight was timely.

Cons: Preposterous delay at check-in for a sky priority and business class passenger, fully disorganized boarding procedure that staff don't know how to handle, and one female flight attendant in particular who chatted way too loudly with her colleagues during takeoff and landing.

Tue, Apr 9
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 25m
Mon, Apr 15
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
8h 20m
Trip: 7 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 16 reviews
Boarding
6.7
Comfort
6.7
Crew
7.5
Entertainment
6.0
Food
6.5
MXP
JFK
Okay 4.0

Pros: The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

Cons: First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

MXP
JFK
Good 6.0

Pros: Staff cordial.

Cons: A real problem while transfering to a flighjt from Milan to NY. There is an extra steo before boarding which is a "transfer desk"...which most people were not informed about and while boarding were redirected to a line that took 45 minutes to clear . Also useless concept of of "priority boarding" with air italy. Children boarding and buisness class were recognized only not what was charged as priority boarding from Air Italy. There is no such thing so if you pay for that it all for nothing... Dont do it!

MXP
JFK
Okay 5.3

Pros: The crew was good

Cons: I’m writing from the airplane, more than 1hour to reach the terminal and the assigned parking spot....why????

MXP
JFK
Okay 5.0

Pros: Staff friendly, free movies on the plane.

Cons: Boarding is crazy without zones, or any order to the boarding process it’s just a free for all. The plane is kept too warm. And though I know the delays were not their fault a little more information about why we were delayed with more updates about when we would finally ge to move would have been appreciated. Also having to pay €100 for checking an 8 kilo bag is an absolute scam.

MXP
JFK
Okay 4.3

Cons: Not announced to everyone that seats assignments no longer valid. Plane had no chargjng ports

Thu, Jan 10
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 40m
Wed, Jan 16
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
8h 05m
Trip: 7 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 4 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
JFK
HEL
Mediocre 2.0

Pros: Was on time! Not croweded!

LED
HEL
Excellent 10.0

Cons: 2 hr delay

ORD
HEL
Good 6.0

Pros: Finnair cabin/seats, clean, quiet and comfortable airport in Helsinki

Cons: Not only the first flight got delayed for over 2 hours. I had to re-book the second - connecting - flight because of that. Now it made my layover instead of 1 h 45 m - 5 hours! Then the second flight got delayed!! So instead of 5 hours layover it was over 7 hours!!! Very inconvenient and upsetting experience. The only reason I booked these particular flights is because they were advertized as "the shortest trip" time on your website...

CDG
JFK
Okay 5.6

Cons: My headphones didn’t work

HEL
ARN
Excellent 10.0

Pros: I wish I found somebody to take me around

Cons: No complains

Fri, Mar 15
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
15h 50m
Sun, Apr 14
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
31h 24m
Trip: 31 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 6 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
IAH
LHR
Excellent 9.3

Pros: Friendly staff, good food, comfy seats, clean plane

Cons: The lights broke on the plane so we all had to sleep with the lights on. That was the only negative.

MXP
JFK
Mediocre 3.6

Pros: Boarding process was efficient

Cons: Shocked to realize that flights from Europe to US can still have old planes that don't have personal entertainment systems. Get on with the times, I expect more specially when BA planes from US to Europe are modern and excellent!!!! Rethink code sharing with American Airlines if their service/planes are so much worse than BA!

MXP
JFK
Good 7.3

Pros: Crew; very personable, answered questions, connection info.

Cons: it was chilly and and no in-seat screens.

LHR
BWI
Okay 5.3

Pros: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.

Cons: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.

PIT
ORD
Excellent 8.0

Pros: The plane left on schedule.

Cons: I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.

Thu, Feb 14
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 05m
Thu, Feb 21
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
7h 55m
Trip: 8 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 16 reviews
Boarding
6.7
Comfort
6.7
Crew
7.5
Entertainment
6.0
Food
6.5
MXP
JFK
Okay 4.6

Pros: Staff was nice

Cons: Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

MXP
JFK
Okay 5.0

Pros: Staff friendly, free movies on the plane.

Cons: Boarding is crazy without zones, or any order to the boarding process it’s just a free for all. The plane is kept too warm. And though I know the delays were not their fault a little more information about why we were delayed with more updates about when we would finally ge to move would have been appreciated. Also having to pay €100 for checking an 8 kilo bag is an absolute scam.

MXP
JFK
Excellent 8.6

Pros: If AirItaly continues in this fashion they will outpace other airlines to Italy. Great crew, delicious food.

Cons: Entertainment package was not too good. Needed better movies or a bigger selection.

MXP
JFK
Good 6.6

Pros: The flight going to Milan was great. Crew and flight was great.

Cons: Coming back to JFK, the crew was terrible. Not helpful not pleasent but just there on the flight. I was woken by the toilet flush every 3 min. The sound was soooo awful I had to put headphones on to try and block the sounds. I had a headache and could not sleep the entire flight. Really awful to have to deal with all things LOUD bathroom flushing every 3 min. It was completely unacceptable. -JoAnna

MXP
JFK
Okay 4.8

Pros: Good: warm, free blanket, relatively comfortable seats, reasonable leg room (by today's standards).

Cons: Bad: I had a connection in Milan -- both legs on Air Italy. The flight into Milan landed nearly 2 hours late due to weather; the delay was not their fault but Air Italy handled the connection very poorly. Many people from that first, delayed, flight were transferring to the same Milan-NYC flight. We landed after the boarding time for the second flight but Air Italy gave us no information at all about the status of the flight; then we were stopped in a hallway and put through extremely slow extra security measures (only one staff member to process all those people), again with no explanation, delaying us well past take-off time. Folks were extremely stressed because we didn't know whether we were missing the second flight or not -- I saw two people in tears. In fact, it turned out Air Italy had held the second flight for us -- but why not tell us so, and avoid all the upset and stress? Also bad: The crew in the economy cabin on the Milan-NYC leg were abrupt, to put it mildly. Didn't give us the advertised choice of food, snapped at one poor person who didn't understand the menu, were shockingly ungracious when thirsty people asked for water, etc. (I should note, the crew on my outgoing Air Italy flight were lovely.)

Mon, Apr 1
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 25m
Sat, Apr 6
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
8h 20m
Trip: 6 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 16 reviews
Boarding
6.7
Comfort
6.7
Crew
7.5
Entertainment
6.0
Food
6.5
MXP
JFK
Excellent 8.6

Pros: If AirItaly continues in this fashion they will outpace other airlines to Italy. Great crew, delicious food.

Cons: Entertainment package was not too good. Needed better movies or a bigger selection.

MXP
JFK
Okay 4.0

Pros: The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

Cons: First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

MXP
JFK
Okay 4.8

Pros: Good: warm, free blanket, relatively comfortable seats, reasonable leg room (by today's standards).

Cons: Bad: I had a connection in Milan -- both legs on Air Italy. The flight into Milan landed nearly 2 hours late due to weather; the delay was not their fault but Air Italy handled the connection very poorly. Many people from that first, delayed, flight were transferring to the same Milan-NYC flight. We landed after the boarding time for the second flight but Air Italy gave us no information at all about the status of the flight; then we were stopped in a hallway and put through extremely slow extra security measures (only one staff member to process all those people), again with no explanation, delaying us well past take-off time. Folks were extremely stressed because we didn't know whether we were missing the second flight or not -- I saw two people in tears. In fact, it turned out Air Italy had held the second flight for us -- but why not tell us so, and avoid all the upset and stress? Also bad: The crew in the economy cabin on the Milan-NYC leg were abrupt, to put it mildly. Didn't give us the advertised choice of food, snapped at one poor person who didn't understand the menu, were shockingly ungracious when thirsty people asked for water, etc. (I should note, the crew on my outgoing Air Italy flight were lovely.)

MXP
JFK
Okay 4.3

Cons: Not announced to everyone that seats assignments no longer valid. Plane had no chargjng ports

MXP
JFK
Good 6.0

Pros: Staff cordial.

Cons: A real problem while transfering to a flighjt from Milan to NY. There is an extra steo before boarding which is a "transfer desk"...which most people were not informed about and while boarding were redirected to a line that took 45 minutes to clear . Also useless concept of of "priority boarding" with air italy. Children boarding and buisness class were recognized only not what was charged as priority boarding from Air Italy. There is no such thing so if you pay for that it all for nothing... Dont do it!

Sat, Jun 15
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
15h 15m
Tue, Jun 25
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
15h 55m
Trip: 11 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 6 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
BWI
Okay 5.3

Pros: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.

Cons: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.

MXP
JFK
Mediocre 3.6

Pros: Boarding process was efficient

Cons: Shocked to realize that flights from Europe to US can still have old planes that don't have personal entertainment systems. Get on with the times, I expect more specially when BA planes from US to Europe are modern and excellent!!!! Rethink code sharing with American Airlines if their service/planes are so much worse than BA!

MAD
LHR
Excellent 10.0

Pros: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.

LHR
WAW
Good 6.6

Cons: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc

MXP
JFK
Good 7.3

Pros: Crew; very personable, answered questions, connection info.

Cons: it was chilly and and no in-seat screens.

Wed, Apr 3
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 25m
Thu, Apr 11
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
8h 20m
Trip: 9 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 16 reviews
Boarding
6.7
Comfort
6.7
Crew
7.5
Entertainment
6.0
Food
6.5
MXP
JFK
Good 6.0

Pros: Staff cordial.

Cons: A real problem while transfering to a flighjt from Milan to NY. There is an extra steo before boarding which is a "transfer desk"...which most people were not informed about and while boarding were redirected to a line that took 45 minutes to clear . Also useless concept of of "priority boarding" with air italy. Children boarding and buisness class were recognized only not what was charged as priority boarding from Air Italy. There is no such thing so if you pay for that it all for nothing... Dont do it!

MXP
JFK
Okay 4.0

Pros: The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

Cons: First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

MXP
JFK
Mediocre 2.4

Cons: We stood in a crowded area after our documents were checked and they would not let us on the plane. 100+ people crammed in a small space, standing and waiting, with all of their bags and everything. what a disorganized Airline!

MXP
JFK
Okay 4.6

Pros: Staff was nice

Cons: Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

MXP
JFK
Okay 4.3

Cons: Not announced to everyone that seats assignments no longer valid. Plane had no chargjng ports

Wed, May 15
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 25m
Tue, May 21
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
8h 20m
Trip: 7 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 16 reviews
Boarding
6.7
Comfort
6.7
Crew
7.5
Entertainment
6.0
Food
6.5
MXP
JFK
Okay 4.3

Cons: Not announced to everyone that seats assignments no longer valid. Plane had no chargjng ports

MXP
JFK
Good 6.0

Pros: Staff cordial.

Cons: A real problem while transfering to a flighjt from Milan to NY. There is an extra steo before boarding which is a "transfer desk"...which most people were not informed about and while boarding were redirected to a line that took 45 minutes to clear . Also useless concept of of "priority boarding" with air italy. Children boarding and buisness class were recognized only not what was charged as priority boarding from Air Italy. There is no such thing so if you pay for that it all for nothing... Dont do it!

MXP
JFK
Okay 4.6

Pros: Staff was nice

Cons: Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

MXP
JFK
Good 6.6

Pros: The flight going to Milan was great. Crew and flight was great.

Cons: Coming back to JFK, the crew was terrible. Not helpful not pleasent but just there on the flight. I was woken by the toilet flush every 3 min. The sound was soooo awful I had to put headphones on to try and block the sounds. I had a headache and could not sleep the entire flight. Really awful to have to deal with all things LOUD bathroom flushing every 3 min. It was completely unacceptable. -JoAnna

MXP
JFK
Good 6.3

Pros: Food selection and service Choice of movies Nice flight attendants who moved us away from crying children Lots of carryon luggage space

Cons: Waiting in check-in line for 2 hours without being told the problem with computers or updates. Being pulled off the plane seconds before taking my seat because of problem with passport but not telling me what the problem was. Being forced to pay $100 per checked bag because of fine print on a discount website. I have not experienced that with any other airline. No apologies or acknowledgement of any of these inconveniences to me or other passengers.

Fri, Jan 18
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
23h 05m
Sat, Jan 19
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
32h 33m
Trip: 2 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 6 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
MXP
JFK
Mediocre 3.6

Pros: Boarding process was efficient

Cons: Shocked to realize that flights from Europe to US can still have old planes that don't have personal entertainment systems. Get on with the times, I expect more specially when BA planes from US to Europe are modern and excellent!!!! Rethink code sharing with American Airlines if their service/planes are so much worse than BA!

IAH
LHR
Excellent 9.3

Pros: Friendly staff, good food, comfy seats, clean plane

Cons: The lights broke on the plane so we all had to sleep with the lights on. That was the only negative.

LHR
IAD
Excellent 10.0

Pros: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!

Cons: N/A

LHR
WAW
Good 6.6

Cons: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc

MXP
JFK
Good 7.3

Pros: Crew; very personable, answered questions, connection info.

Cons: it was chilly and and no in-seat screens.

Mon, Mar 4
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 05m
Thu, Mar 7
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
7h 55m
Trip: 4 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 16 reviews
Boarding
6.7
Comfort
6.7
Crew
7.5
Entertainment
6.0
Food
6.5
MXP
JFK
Okay 4.8

Pros: Good: warm, free blanket, relatively comfortable seats, reasonable leg room (by today's standards).

Cons: Bad: I had a connection in Milan -- both legs on Air Italy. The flight into Milan landed nearly 2 hours late due to weather; the delay was not their fault but Air Italy handled the connection very poorly. Many people from that first, delayed, flight were transferring to the same Milan-NYC flight. We landed after the boarding time for the second flight but Air Italy gave us no information at all about the status of the flight; then we were stopped in a hallway and put through extremely slow extra security measures (only one staff member to process all those people), again with no explanation, delaying us well past take-off time. Folks were extremely stressed because we didn't know whether we were missing the second flight or not -- I saw two people in tears. In fact, it turned out Air Italy had held the second flight for us -- but why not tell us so, and avoid all the upset and stress? Also bad: The crew in the economy cabin on the Milan-NYC leg were abrupt, to put it mildly. Didn't give us the advertised choice of food, snapped at one poor person who didn't understand the menu, were shockingly ungracious when thirsty people asked for water, etc. (I should note, the crew on my outgoing Air Italy flight were lovely.)

MXP
JFK
Good 6.3

Pros: Food selection and service Choice of movies Nice flight attendants who moved us away from crying children Lots of carryon luggage space

Cons: Waiting in check-in line for 2 hours without being told the problem with computers or updates. Being pulled off the plane seconds before taking my seat because of problem with passport but not telling me what the problem was. Being forced to pay $100 per checked bag because of fine print on a discount website. I have not experienced that with any other airline. No apologies or acknowledgement of any of these inconveniences to me or other passengers.

MXP
JFK
Good 6.6

Pros: Customer service in Milan was great. Crew was very nice

Cons: Kayak was misleading didn't tell us about extra fee for bags. Customer service in NYC was super rude.

MXP
JFK
Okay 5.3

Pros: The crew was good

Cons: I’m writing from the airplane, more than 1hour to reach the terminal and the assigned parking spot....why????

MXP
JFK
Excellent 8.6

Pros: If AirItaly continues in this fashion they will outpace other airlines to Italy. Great crew, delicious food.

Cons: Entertainment package was not too good. Needed better movies or a bigger selection.

Wed, Jun 5
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 25m
Thu, Jun 13
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
8h 20m
Trip: 9 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 16 reviews
Boarding
6.7
Comfort
6.7
Crew
7.5
Entertainment
6.0
Food
6.5
MXP
JFK
Good 6.0

Pros: Staff cordial.

Cons: A real problem while transfering to a flighjt from Milan to NY. There is an extra steo before boarding which is a "transfer desk"...which most people were not informed about and while boarding were redirected to a line that took 45 minutes to clear . Also useless concept of of "priority boarding" with air italy. Children boarding and buisness class were recognized only not what was charged as priority boarding from Air Italy. There is no such thing so if you pay for that it all for nothing... Dont do it!

MXP
JFK
Good 6.6

Pros: The flight going to Milan was great. Crew and flight was great.

Cons: Coming back to JFK, the crew was terrible. Not helpful not pleasent but just there on the flight. I was woken by the toilet flush every 3 min. The sound was soooo awful I had to put headphones on to try and block the sounds. I had a headache and could not sleep the entire flight. Really awful to have to deal with all things LOUD bathroom flushing every 3 min. It was completely unacceptable. -JoAnna

MXP
JFK
Okay 5.3

Pros: The crew was good

Cons: I’m writing from the airplane, more than 1hour to reach the terminal and the assigned parking spot....why????

MXP
JFK
Mediocre 2.4

Cons: We stood in a crowded area after our documents were checked and they would not let us on the plane. 100+ people crammed in a small space, standing and waiting, with all of their bags and everything. what a disorganized Airline!

MXP
JFK
Good 6.6

Pros: Customer service in Milan was great. Crew was very nice

Cons: Kayak was misleading didn't tell us about extra fee for bags. Customer service in NYC was super rude.

Mon, Mar 25
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 05m
Mon, Apr 1
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
8h 20m
Trip: 8 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 16 reviews
Boarding
6.7
Comfort
6.7
Crew
7.5
Entertainment
6.0
Food
6.5
MXP
JFK
Good 6.6

Pros: The flight going to Milan was great. Crew and flight was great.

Cons: Coming back to JFK, the crew was terrible. Not helpful not pleasent but just there on the flight. I was woken by the toilet flush every 3 min. The sound was soooo awful I had to put headphones on to try and block the sounds. I had a headache and could not sleep the entire flight. Really awful to have to deal with all things LOUD bathroom flushing every 3 min. It was completely unacceptable. -JoAnna

MXP
JFK
Okay 4.0

Pros: The crew was nice and made up for the nasty attitude of the lady at check in who pretend she could not find my reservation

Cons: First, they were unable to find my reservation for the return flight second they refused to assign me a seat Third they put me on stand by keeping me waiting for confirmation When I was finally allowed to board I had a terrible seat surrounded by screaming toddlers!!!

MXP
JFK
Okay 5.0

Pros: Staff friendly, free movies on the plane.

Cons: Boarding is crazy without zones, or any order to the boarding process it’s just a free for all. The plane is kept too warm. And though I know the delays were not their fault a little more information about why we were delayed with more updates about when we would finally ge to move would have been appreciated. Also having to pay €100 for checking an 8 kilo bag is an absolute scam.

MXP
JFK
Okay 4.8

Pros: Good: warm, free blanket, relatively comfortable seats, reasonable leg room (by today's standards).

Cons: Bad: I had a connection in Milan -- both legs on Air Italy. The flight into Milan landed nearly 2 hours late due to weather; the delay was not their fault but Air Italy handled the connection very poorly. Many people from that first, delayed, flight were transferring to the same Milan-NYC flight. We landed after the boarding time for the second flight but Air Italy gave us no information at all about the status of the flight; then we were stopped in a hallway and put through extremely slow extra security measures (only one staff member to process all those people), again with no explanation, delaying us well past take-off time. Folks were extremely stressed because we didn't know whether we were missing the second flight or not -- I saw two people in tears. In fact, it turned out Air Italy had held the second flight for us -- but why not tell us so, and avoid all the upset and stress? Also bad: The crew in the economy cabin on the Milan-NYC leg were abrupt, to put it mildly. Didn't give us the advertised choice of food, snapped at one poor person who didn't understand the menu, were shockingly ungracious when thirsty people asked for water, etc. (I should note, the crew on my outgoing Air Italy flight were lovely.)

MXP
JFK
Excellent 8.6

Pros: If AirItaly continues in this fashion they will outpace other airlines to Italy. Great crew, delicious food.

Cons: Entertainment package was not too good. Needed better movies or a bigger selection.

Mon, Dec 24
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
31h 25m
Tue, Jan 1
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
8h 00m
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 6 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
MAD
LHR
Excellent 10.0

Pros: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.

LHR
BWI
Okay 5.3

Pros: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.

Cons: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.

MXP
JFK
Mediocre 3.6

Pros: Boarding process was efficient

Cons: Shocked to realize that flights from Europe to US can still have old planes that don't have personal entertainment systems. Get on with the times, I expect more specially when BA planes from US to Europe are modern and excellent!!!! Rethink code sharing with American Airlines if their service/planes are so much worse than BA!

IAH
LHR
Excellent 9.3

Pros: Friendly staff, good food, comfy seats, clean plane

Cons: The lights broke on the plane so we all had to sleep with the lights on. That was the only negative.

MXP
JFK
Excellent 10.0

Pros: Everything, especial how polite the flight crew were.

Wed, Apr 3
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 25m
Mon, Apr 8
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
8h 20m
Trip: 6 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 16 reviews
Boarding
6.7
Comfort
6.7
Crew
7.5
Entertainment
6.0
Food
6.5
MXP
JFK
Good 6.3

Pros: Food selection and service Choice of movies Nice flight attendants who moved us away from crying children Lots of carryon luggage space

Cons: Waiting in check-in line for 2 hours without being told the problem with computers or updates. Being pulled off the plane seconds before taking my seat because of problem with passport but not telling me what the problem was. Being forced to pay $100 per checked bag because of fine print on a discount website. I have not experienced that with any other airline. No apologies or acknowledgement of any of these inconveniences to me or other passengers.

MXP
JFK
Okay 4.8

Pros: Good: warm, free blanket, relatively comfortable seats, reasonable leg room (by today's standards).

Cons: Bad: I had a connection in Milan -- both legs on Air Italy. The flight into Milan landed nearly 2 hours late due to weather; the delay was not their fault but Air Italy handled the connection very poorly. Many people from that first, delayed, flight were transferring to the same Milan-NYC flight. We landed after the boarding time for the second flight but Air Italy gave us no information at all about the status of the flight; then we were stopped in a hallway and put through extremely slow extra security measures (only one staff member to process all those people), again with no explanation, delaying us well past take-off time. Folks were extremely stressed because we didn't know whether we were missing the second flight or not -- I saw two people in tears. In fact, it turned out Air Italy had held the second flight for us -- but why not tell us so, and avoid all the upset and stress? Also bad: The crew in the economy cabin on the Milan-NYC leg were abrupt, to put it mildly. Didn't give us the advertised choice of food, snapped at one poor person who didn't understand the menu, were shockingly ungracious when thirsty people asked for water, etc. (I should note, the crew on my outgoing Air Italy flight were lovely.)

MXP
JFK
Mediocre 2.4

Cons: We stood in a crowded area after our documents were checked and they would not let us on the plane. 100+ people crammed in a small space, standing and waiting, with all of their bags and everything. what a disorganized Airline!

MXP
JFK
Good 6.0

Pros: Staff cordial.

Cons: A real problem while transfering to a flighjt from Milan to NY. There is an extra steo before boarding which is a "transfer desk"...which most people were not informed about and while boarding were redirected to a line that took 45 minutes to clear . Also useless concept of of "priority boarding" with air italy. Children boarding and buisness class were recognized only not what was charged as priority boarding from Air Italy. There is no such thing so if you pay for that it all for nothing... Dont do it!

MXP
JFK
Okay 4.6

Pros: Staff was nice

Cons: Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

Mon, Jan 28
MXP
Milan Malpensa
JFK
New York John F Kennedy Intl
9h 05m
Mon, Feb 4
JFK
New York John F Kennedy Intl
MXP
Milan Malpensa
7h 55m
Trip: 8 days
5.8OkayShow reviews
Overall 5.8 Okay
Based on 16 reviews
Boarding
6.7
Comfort
6.7
Crew
7.5
Entertainment
6.0
Food
6.5
MXP
JFK
Okay 4.3

Cons: Not announced to everyone that seats assignments no longer valid. Plane had no chargjng ports

MXP
JFK
Good 6.6

Pros: Customer service in Milan was great. Crew was very nice

Cons: Kayak was misleading didn't tell us about extra fee for bags. Customer service in NYC was super rude.

MXP
JFK
Okay 4.6

Pros: Staff was nice

Cons: Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

MXP
JFK
Okay 5.3

Pros: The crew was good

Cons: I’m writing from the airplane, more than 1hour to reach the terminal and the assigned parking spot....why????

MXP
JFK
Good 6.6

Pros: The flight going to Milan was great. Crew and flight was great.

Cons: Coming back to JFK, the crew was terrible. Not helpful not pleasent but just there on the flight. I was woken by the toilet flush every 3 min. The sound was soooo awful I had to put headphones on to try and block the sounds. I had a headache and could not sleep the entire flight. Really awful to have to deal with all things LOUD bathroom flushing every 3 min. It was completely unacceptable. -JoAnna

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