Flight was cancelled without notification. Information on flight status was not available on Emirates's website.
I love to travel again and again in Emirates. Keep up the good work.
The stewardess took a picture as a gift , if you asked for it. Every thing was very good, Especially the food, big and tasty. The service was good, they served water several times, very frequent.
I liked the newer aircraft CRJ-550 since it had WIFI and the seats are more spacious.
Sadly I couldn't get the food I requested as it was out. Also, if you don't want to be woken up make sure the crew knows it. My wife was woken on every service.
Three meals on a single flight is disgusting. Even if I reject them all, sleeping is impossible and all that food (especially wasted food) is just antithetical to a pleasant flight experience. People were chucking multiple abandoned trays on the floor in front of my seat.
Similar to Hyd->Dubai this too was worst airlines. Bad seats, bad seating arrangement which created lot of confusion since family member were not given seat together. However most of them changed the seat and got with the family. Cheap tactics by Emirates.
The best ever, friendly and attentive cabin crew, amazing captains who utilised their expertise for less turbulence, just overall amazing
Overall I was quite pleased with the experience; the cleanliness; the polite and attentiveness of the cabin crew; and the delicious food options.
I would never have been able to make the transfer in time without asking for a wheelchair
Had worst experience with check in and baggage check attendant I’ve ever had in my life with airline attendant as well as what I feel was poor communication skills and customer service, along with inaccurate information or willingness to assist in correcting. Had to check three bags an ALL my belongings due to saying my bag was too large for bins overhead, or willingness to check them at the gate if so. BOTH my bags are typical carry on size or smaller, and never had the issue. I preferred to check one bag due to convenience on the trip, but not my personal bag. Anyway, had to check them, pay to check them, and then the flight was very light on people, plenty of luggage larger or same size as mine aboard, and no others had to check theirs. And PLENTY of space for the luggage onboard. So unsure why was singled out, like this, but had to check some fragile items and electronics, personal items including some financial information and checks, computer etc So just would like an explanation, and confirmation that your staff was correct, or that this shouldn’t be an issue in future flights for me, as I do travel a good amount, and would fly your airlines again in the future, if this was not the way it happen going forward and was a mistake or one off event. Appreciate our reply and clarification on the policies and costs associated with my flight.
Absolutely terrible. Didn’t notify us of a delay until after we arrived at the airport, ended up spending the whole day at the airport and it got delayed 3 more times. The whole delay ended up being 5.5 hours. Never flying Neos again
Air was not working while grounded and we were waiting in the heat for almost 2 hours until takeoff. It was way too hot to be on the plane for that long, especially with the same hot air circulating with people coughing and sneezing. We were all sweating. Flight crew was great and flight was very smooth in air as well as takeoff and landing. Also, wifi was not working and we were not able to watch anything. Screens were not working. There were no earbuds given out even if we wanted to watch something. That was very disappointing as it was a very long flight and we had 2 young children with us.
NYC JFK there is no information about delayed flight, milan airport no information where to pick up the bording pass
In-flight service was very good. Plane had spacious overhead bins and incorporated windows with an automatic dimming feature eliminating the need for traditional plastic shades. Boarding was halted and the crew did not communicate a reason. We waited on the gang plank for 30 minutes after showing boarding passes without being given a reason.
Our flight with Neos airlines was great. The price was very reasonable, the staff very professional and accomodating. The flight was comfortable with more leg room than most airlines I have travelled with in the past. The food and service while on board was good. I would travel again to Italy and back with Neos if given the opportunity.
We never got to the flight due to ferry cancelation due to bad weather and could not contact with anyone for support and advice. We'll appreciate your support now in our attempts to get refund
Seats were comfortable, 8 hours. One flight attendant was not appropriate in his verbal response: "Please, DON'T touch me.", after being tapped near his elbow after being made unaware he skipped serving me & had passed further down the aisle.
The baggage belt was not updated on the Delta App and was displayed on the wrong belt board. Was not expecting this to happen.
Landed without a gate ready. Plane is extremely old and dirty.
Wonderful crew, great movie selection and good food. I prefer Airbus to Boeing, much more comfortable
Got to fly my favorite plane, the Boeing 767-400ER, to Milan. The soft blush pink mood lighting during meal service was very beautiful and gorgeous. The service was top-notch, and our flights were on time. I highly recommend Delta.
The crew, and fellow passengers, were super gracious and kind. There seemed to be plenty of bin space even though the plane was full. It’s nice to get a glass of wine with dinner in Premiere seating, and there was a lot of food.
Delta One is extraordinary. I fly business when somebody hires me. I just wonder why there is such a chasm between business class and the insanely inhumane and nonsensical coach. The seats are not large enough to fit even my tiny wife. We fly 10% of what we did because we don’t want to pay 5-10 k but for $400 it’s unbearable. It seems like the accountants took over and made stupid decisions. Screw in 20 extra seats and make it so unbearable that people fly 90% less. Just put the damn price up and put some proper chairs in. But business, yay.
Air travel sucks. It continues to be awful for all airlines. No shame on delta alone.
Delta canceled our flight and we had to scramble to find another airline to get home. Phoenix is not a delta hub so they didn’t have another plane. It would have been a red eye though Salt Lake City. Getting in at 5am. No bueno.
I went to washroom twice and once there was no toilet seat cover and the other no toilet paper at all. I don't think it was ever replenished or checked before we boarded as it was very early on in the flight.
Boarding gate at LAX was too crowded—two gates next to one another
It was really a terrific experience both going and returning on AA. Staff and crew were professional.
This short sector between Miami and JFK was undertaken purely for business purposes, with efficiency as the primary objective rather than a full inflight experience. Overall, the journey met its intended purpose; however, the ground experience at Miami stood out significantly. During check-in, I was unable to link my frequent flyer details from Qatar Airways (oneworld alliance) through either the self-service kiosk or web check-in. The situation was handled exceptionally well by the check-in agent, who demonstrated remarkable ownership. She coordinated across multiple counters, ensured my frequent flyer number was correctly reflected, reissued the boarding pass, and confirmed that mileage accrual would be recognized. Additionally, she ensured the boarding pass reflected priority status, enabling a seamless priority check-in experience without delays. This level of proactive service was both commendable and impactful. Boarding and the inflight experience, operated by American Airlines under a codeshare arrangement, were efficient but largely transactional. While operational delivery was smooth, there was no visible recognition of oneworld frequent flyer status onboard. In comparison to the consistently personalized engagement typically experienced with Qatar Airways, this absence was noticeable—though understandably a potential limitation of codeshare alignment rather than a direct service shortfall. In summary, while the flight itself fulfilled its operational intent, the exceptional professionalism and commitment demonstrated at the Miami check-in counter was the defining highlight of this journey. Greater consistency in elite recognition across partner airlines would further enhance the overall experience.
A chaotic and uncomfortable experience from start to finish. The boarding process was a disaster; despite group numbers, it was a free-for-all that the staff failed to manage (especially after group 5). Once on board, the "entertainment" was non-existent. There are no seatback screens, and the mobile app selection is incredibly thin. The hardware is severely dated. My seat had zero cushioning left—it felt like sitting on a hard board for the entire flight—and the legroom was cramped. To make matters worse, the bathroom was repulsive, with toilet paper, soiled paper towels and liquid/pee all over the floor. When I did interact with the crew, they provided the absolute bare minimum and made me feel like an inconvenience for asking for anything. Avoid this flight if you can.
We left at 1030 am pacific from LA and supposed to land at 7 pm Eastern in NY. They made a detour, stopped in Philadelphia and didn’t land till 1130 PM Eastern!!! Worst flight experience with no pilot communication with no explanation as to what was going on. Everyone was very frustrated to say the least.
Found that the plane used for this short flight is smaller and therefore the seats are really squeezed tight.
The flight itself was excellent but the gate attendant made me check my carryon since she said it was an inch too big. I’ve had no problems with this carryon on recent flights on Qantas, Delta, Austrian, Southwest Airlines even though the overhead bins are the same size. there were other carryons in the bins that also looked larger than mine and there was room left in the bins for more. When I picked up my carryon from baggage claim one of the wheels had broken off.
Flight was scheduled at 11:26am but they keep Delaying until midnight. They waited at airport restless.
Movie selections were very limited. Meals were not f So good.
AA is flying sub par aging 787's to Tokyo. I fly other 787's long haul and these are at the bottom. Seats don't work well, tray tables don't work well and were dirty. The flight was great, the plane was not.
I was downgraded from business class to economy class with no compensation. American Airlines is absolutely the worst airline for international travel. They treat their business class customers like dogs.
efficient. on time. cabin crew were very professional and very nice to deal with. would definately fly BA again.
Charging for the internet in business is penny wise pound foolish. WIn €20 lose customer goodwill
Delays on take off, delays at gate on landing, lugging lost to the ether. power on seats not working, couldn't work due to that and no WiFi. The crew was great and boarding was orderly if confused and rushed.
Did not like the seating configuration at all with 2+3+2 in business class. Lacking total privacy and comfort
Excellent. The crew and flight were great. Checking in was easy and everyone was very helpful.
Gate agents were late…flight was late and air attendants unhelpful.
Plane was extremely delayed, but not all of it was BA fault (some was). Worst part was lack of room - this had as much space as an Allegiant flight. I thought transatlantic usually gave you an extra inch or two, but not this one. Entertainment system sporadically worked and didn’t have great options. Overhead bins are old and tiny, not as good as aunties new planes.
I was in a bulkhead seat and my tray table wasn't level. Eating was difficult.
It was great. Enough space and room for legs . Great service to.
