MSP - AUS

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MSP — AUS
Jan 14 — Jan 211
Round-trip
1 adult
Economy
0 bags
From?
To?
Fri 1/14
Fri 1/21

Good to know

Low season

September

High season

March

Average price round-trip

$216

Good deal round-trip

$135

Good deal one-way

$108
Best time to beat the crowds with an average 52% drop in price.
Most popular time to fly with an average 29% increase in price.
(avg. price over the last 2 weeks)
or less
or less

When to book flights from Minneapolis to Austin

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $108 or less one-way and $135 or less round-trip.
  • The cheapest flight from Minneapolis to Austin was found 18 days before departure, on average.
  • Book at least 1 week before departure in order to get a below-average price.
  • High season is considered to be February, March and April. The cheapest month to fly is September.
  • Morning departure is around 2% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking flights from Minneapolis to Austin

Top 5 airlines serving Minneapolis St Paul to Austin Bergstrom

Scores according to KAYAK customer reviews
7.9
DeltaOverall score based on 30272 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews

I liked the timeliness of the departure and arrival, and the crew were good. The turbulence was rough, though.

Read more about Delta

I liked the timeliness of the departure and arrival, and the crew were good. The turbulence was rough, though.

No seat assignment. Was put in the absolute last seat in the plane. Flight was delayed because of an electrical issue which also broke the AC until we were taxi-ing. It was hot.

Thanks

Plane was hot. Flight handling was poor (rough takeoff, landing). Young and inexperienced pilot. Short flight made it bearable. If it was longer than an hour, that would have been terrible. Beverage service? Warm water. Disappointing.

Pros: "Great crew. Entertainment options were good."
Cons: "Should add weather/radar to the flight tracker"
Pros: "Crew was great, flight in general was okay"
Cons: "The plane itself and seating was filthy, some unknown substance fell on me from the vent above, there was a bunch of crumbs in the seat buckle that fell out all over my lap when I fastened it. I'm not sure the tray table was wiped down, or at least not very well. The in-flight tracker was completely incorrect, I was on a 4-hour flight and it read 14 hours and counting throughout."
Pros: "Boarding was very efficient. Flight attendants were helpful and kind and seemed to care."
Cons: "We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo."
Cons: "Delayed and did not explain why"
Cons: "Luggage drop was severely understaffed. We had checked in, had boarding passes but there was a 45 minute wait just to drop off a checked bag."
Cons: "being on time"
Pros: "N/A"
Cons: "N/A"
Pros: "I didn't fly from Minneapolis to Los Angeles"
Cons: "I didn't fly from Minneapolis to Los Angeles"
Cons: "No delay"
Cons: "4 hour delay"
Pros: "The free movie/entertainment system"
Cons: "Leg room limited, but seats were ok"
Cons: "They could improve the boarding process."
Cons: "Couldn't have been better"
Pros: "individual TVs"
Cons: "it would be great if you could not use all those one-use plastic cups. waste is a real issue in the US and the solution is using re-usable items like washable cups. Unboarding was a nightmare and it started to get really hot waiting to get off."
Cons: "It made no sense to board an hour and a half before takeoff."
Pros: "On time boarding. Good entertainment options, friendly staff"
Pros: "Everyone was great!"
Cons: "N/A"
Pros: "Typical Delta efficiency and comfort."
Pros: "Almost everything"
Cons: "Could not get entertainment interface with my tablet to work, especially since I paid extra to do so. Could not access live TV on my seat/chair screen."
Cons: "Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold."
Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."
Pros: "Like the smaller contingent of passengers. Boerding a lot quicker and simpler. Captain gave us some interesting details about plane and its capabilities."
Cons: "Exit row seats were were very uncomfortable, very little padding, although there was plenty of legroom. No snacks or entertainment. WiFi did not work."
Pros: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."
Pros: "Crew and boarding were great, which I expect from a premium carrier like delta."
Cons: "Perfect day outside, not a busy day or time to fly. The email forbhe plane being late was was too last minute. A heads up sooner would have been nice. That way we’re not waiting at the airport."
Pros: "Loved having the Movie and tv options on the flight, really passed the time"
Cons: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."
Pros: "Nice equipment for the ride and pleasant staff"
Cons: "My flight was delayed over 3 hours and I have reached out to Delta and no one has called or emailed me back."
Cons: "Bought a brand new suitcase and Delta staff broke one of the wheels!"
Pros: "It got me home, eventually."
Cons: "Poor communication, a 6 hour delay followed by a 7 hour layover (during which we had to sleep on an airport floor because Delta couldn't offer us any hotel vouchers). Gate agents disappeared after 7pm becuase they were due to be done with their shifts when our flight was originally supposed to leave at 6 pm. It felt like we were trapped in the movie The Terminal. Oh! And our bag was misrouted, because that was just how things went those 2 days. All in all a 6 hour trip turned into 18 hours. I could have driven home in that amount of time!"
Pros: "Everything was in order"
Cons: "None really"
Pros: "The gate agent and cabin crew handled passenger's misery with friendly grace and professionalism. Also, it was an old plane and so the seats, even in coach, were comfortable."
Cons: "Plane was around 45 minutes late in arriving at our Minneapolis gate. Flight was further delayed by something (unspecified) being "frozen." WORST part was that the temperature in the seating area at the gate was horribly cold. Departing passengers at a neighboring gate were bound for Fargo and sat with their parkas on and with parka hoods up. We Houston-bound had packed our coats & boots and were shivering. Then when we finally boarded the crew announced that the plane's water system was broken and so we would have no hot coffee or hot tea or hot anything. No water, also and obviously, in the restroom sink. But sani-wipes were provided in the sink basin."
Cons: "On the MSP to ATL leg the gate crew made a huge deal about checking rolling bags. They even stopped us at check-in and nearly begged us to check our bags pointing to the backed up jetway. But we had a lot of unpacking to do before checking our bags so we politely declined three times. On getting to our seats there were at least 8 open slots for bags near us. I heard a crew member call forward to say "tell them no more rollaboards" so they forced everyone left to check. On departure they slammed shut several very large empty overheads. WTF"
Pros: "I had an open seat next to me."
Cons: "Bumpy flight"
Pros: "It was a good flight"
Cons: "Nothing"
Pros: "The plane was clean and well staffed. The crew was nice and helpful if I needed anything. The snacks and drinks are decent and what you would expect: small bags of pretzels or cookies and your choice of Coke product or coffee. Using the mobile Delta app made boarding and finding my gate a breeze."
Cons: "The seats were hard, and it was hard to fall asleep."
Pros: "All was quiet. It was an early flight. Nice offer of more snack choices than other airlines."
Cons: "Didn't understand why I had to wait until getting to the gate to have a seat assigned when I purchased tickets several months ago. Since I was in the last boarding group, Had to check in my bag since it was already full, had fragile stuff in there and hoping everything is ok. it is what it is. Not anyone's fault but disappointing to have to do when I didn't plan on checking in and going to pick up at the baggage claim. This is what i wanted to avoid in the first place. could have at least offered to let us pick them up as we deplaned and not baggage claim!"
Pros: "Nothing"
Cons: "Never made it on this flight and in the end my luggage was lost."
Pros: "Crew was very good and nice on the flight"
Cons: "Flight terminal was changed about 30 to 45 minutes before boarding Flight was delayed due to AC problem Configuration of the plane was terrible. Little leg room but the windows did not align with the seats so a window was shared with two rows making it challenging to open or close a window without disturbing the passenger in the other row with whom the window is being shared. No charging outlets in the terminal or on the plane. Plane had no food to offer for purchase. Expected better from Delta."
Pros: "First class crew was great! Smooth ride, arrived early"
Cons: "Lunch option on LAX-AUS wasn't that good (chicken salad or meatballs), also was pretty sparse on the meal itself compared to other airlines"
Cons: "The temperature in the plane from Rhineland to Minneapolis and to San Jose was hot"
Pros: "Very late flight. Left on time, arrived 25 minutes early! Cabin crew were friendly and cared for everybody's comfort. They distributed a lot of extra munchies. They had real almonds instead of the usual 1/3 ounce peanuts, isn't that wonderful? Lights went off early and stayed that way so that the passengers could easily sleep through the flight. Uneventful flight, and therefore enjoyable."
Cons: "I had chosen 10C in the Comfort+ section of this MD90 plane. I did get my knee bumped more than once. I still like the seat because I can stretch my legs, but people should be aware of the bumping issue; it can be rather painful, and you do not get an apology."
Pros: "Nothing to like"
Cons: "Poor service Poor air craft space The is my worst cattle transport Shame on Delta"
Pros: "Nothing to like about this leg"
Cons: "The cramped real cramped space, shame on the US Poor service Delta should be ashamed of itself for this kind of poor cattle transport"
Pros: "On time"
Cons: "No entertainment Small overhead bind"
Pros: "We were traveling with a group of 8, only 3 of us had assigned seats when were arrived and the others were on standby. We asked the attendant at the gate desk if there was any chance that the rest of us on standby could be seated together... HE UPGRADED OUR WHOLE GROUP TO COMFORT and allowed us to all sit with each other. Greatest flight experience I've had and such great staff with Delta. Will fly Delta going forward whenever I have a a chance (flew Southwest the rest of our trip - service, cleanliness, friendliness didn't compare)."
Pros: "Not too much this leg!"
Cons: "Baggage retrieval was horrendous! Absolutely a nightmare which after paying for 3 nights hotel with no discount, I was further inconvenienced by the inability to receive my 2nd luggage and after requesting it be delivered, I, I, tracked my bag and you chose to send it 3 days ahead to my destination and I HAVE NOT RECEIVED any acknowledgment of my online inquiry which is why I am complaining. I've had to purchase a new set of luggage AND will have to pay for them on my next 2 legs on Delta. I apologise for seeming so harsh as I know you've had so much trouble because of the tornadoes, but this leg of my trip cost me an additional $800.00 plus AUD and I was here in the US to care for my father who recently had a 2nd heart attack and my final days in USA were meant to be a holiday, and all I can say is the stress because these expenses have removed any enjoyment (I know I'm looking at this half empty, not half full). I'm glad to share this and hope you're company loses will be recouped after this mess! Daniel Grayson Craigieburn, VIC Australia"

Tried to check in on line and I could not do it. Because I had minor kids with me. We were separated in our seats. I had to pay airport prices for my bag going back to Rockford I was not a very happy camper.

All went as planned.

I think regular soda and water should be covered. Also the leg room isnt good. But it would not matter if the seat was adjustable.

Worst plane ride ever. So uncomfortable and it ran late was just not a great company for us

Very clean flight. The attendants were very helpful and patient!

Cons: "They charged $3 for water, nothing complementary."
Cons: "I tried to cancel this trip but was told I would have to pay more in order to receive a refund. Very disappointed customer as I have traveled with Allegiant many times and the one time I try to cancel my flight, I’m told I have to pay a fee which was more expensive than the actual price of the ticket. Waste of money."
Pros: "I'm never flying them again I like nothing"
Cons: "the flights were never on time"
Cons: "I see no reason why the airlines cannot provide a beverage and snack - I think they still make plenty of money off our tickets and how much could this really cost them?"
Pros: "Boarding was fast. We arrived early."
Cons: "It was too cold & they kept turning on the lights (it was a late night flight)."
Pros: "Allegiant is a Budget airline. Good fares and great service. Nonstop service to less traveled destinations"
Cons: "Nothing for the price."
Pros: "Flight attendants were great."
Cons: "Bag check agent could have been a little more friendly."
Cons: "Flight itself was great. Seats are very narrow"
Pros: "The price was excellent."
Cons: "The flight was delayed for two hours."
Pros: "Crew was friendly and helpful"
Cons: "Offer at least water at no charge."
Pros: "The boarding wasn’t smooth, there were 3 women at the podium listing zones and it was very mumbled and low, quite hard to hear despite the small area dedicated to Allegiant passengers."
Cons: "The women at the podium listing flights could have been friendlier and more customer service oriented... there was a lot of mumbling into the speaker for boarding ... and the person kept giggling into the mic. Once past boarding, everything was great !"
Pros: "Great fares even for last minute booking."
Cons: "Services and comfort as expected for the price."
Pros: "Definitely the price. Boarding process was pretty quick. Flight attendants seemed nice."
Cons: "Left a little late, but still arrived on time, so that was okay. Seats aren't the most comfortable, but that's expected. Was still able to get a little nap in."
Cons: "on time flight. Accurate info on app. Correct seat assignments"
Pros: "Everything was done right"
Cons: "The landing was rough"
Pros: "Nothing"
Cons: "Woke up to a notice saying my flight was delayed 2 hours. So I took my time leaving. Then Got another notice saying it was delayed only 16 min. I live 1.5hrs away! Several people missed the flight because of this."
Pros: "Our plane was struck by lightning and therefore not able to fly, so we were deboarded and left to wait until a rescue flight could come in from Boston. Over the course of 4 hours, the crew kept us updated with every little change and were all very helpful! Once we were able to board the rescue plane, the crew handed out complimentary candy and drinks to help ease the wait times. Highly recommended!"
Pros: "The prices are good. That's pretty much it. I can't say anything else"
Cons: "you get what you pay for. Both flights delayed. One delayed for 12 hours. limited days to fly out"
Pros: "Timeliness"
Cons: "Hsve to pay for drinks & snacks"
Pros: "Boarding was better than other airlines."
Cons: "Seats are uncomfortable and do NOT recline!"
Pros: "The check-in line moved quickly and our representative was very friendly and encouraged us to download the app rather than pay for boarding passes. Good experience all around"
Pros: "Flight crew were very polite and we received free soda. Free booze however would have been more appropriate after spending my entire New Year’s Day in an airport."
Cons: "Reviewed 9 hours because a crew member didn’t show. Was originally told 6 hours delay only 20 minutes before the flight was due to leave. Received two $8 meal vouchers and rude and slow service from the entire ground crew."
Pros: "I’m 5’10- tall for a woman but average height I’d say overall. I was so cramped in that seat that next time I will choose another airline to get more rom."
Cons: "No free water?! That’s just cruel considering the flight was over 2 hours."
Pros: "The service is not extravagant but completely adequate. Also, it is very consistent every time I fly them."
Cons: "Nothing at all."
Cons: "Lands in South Terminal of Austin’s airport, meaning you have to shuttle 8 miles to get to main terminal or long term parking. Unbelievable! Very inconvenient..."
Pros: "Boarding at the new Austin South terminal was a breeze!"
Cons: "It's ridiculous to make passengers keep their personal items on the floor when most of the overhead lockers are empty. Ridiculous and dangerous."
Cons: "We were moved gates a few times. Delayed a few times, finally on a plane and they deboard the whole thing. No one seemed too apologetic at all. Pretty much who cares, after spending money and being moved all over seeming like they cared would've been nice."
Pros: "Crew was nice"
Cons: "No wifi"
Pros: "They offered a direct flight from Cincinnati to Austin. The price was good, even though they charge for carry on."
Cons: "They land at the Austin airport, kind of. Once we landed they took us to a Remote terminal which required waiting for a bus to fill up and then take you back to the actual airport. There was no quick way for the bus to return and it has to drive for 15 to 20 minutes to get to the main airport. I took 1 complete hour from when I landed to when I got in my car in lot D."
Pros: "Quick boarding with priority access Friendly staff"
Cons: "Unclear boarding instructions. Both flights roundtrip were delayed about an hour. Wasn't advised of seat changes and reasons why. Mobile passes were unavailable due to a system issue gate attendants had to check manually. Bring own snacks or eat before flight and provide your own entertainment. Seats not reclining are uncomfortable. Not suitable for someone with back issues. First flight was uncomfortably cold return flight was uncomfortably hot."
Pros: "Fast flight"
Cons: "Charge for carry on and in flight snacks and drinks (sodas,juices,water)"
Pros: "Well, it was a somewhat inexpensive flight out of a convenient terminal."
Cons: "I say somewhat cheap, because by the time they ala carte everything, it's not so cheap anymore. As in no longer cheap enough to justify the bare bones service. The flight attendants are basically candy salespeople. I typically need help putting things in the overhead bin, but the flight attendant actually told me it wasn't her job. That indeed may be the airline's bad policy, but she also thought her way of expressing it was appropriate, which it is not. That has to come straight from the top. Also, what kinda janky airline doesn't serve complementary water. Probably the biggest deal though was that my flight was delayed for 2 hours both ways due to a maintenance issue. I know air travel is fairly safe, but given the track record of both Allegiant and Airbus, I was a little worried during the flights. Even though this particular route is convenient for me, I'm going to avoid Allegiant."
Pros: "The idea of a more competitive airfare. New South terminal in Austin is nice. Parking is cheaper. Food truck and outdoor seating are nice."
Cons: "No wifi. No entertainment options. You have to pay for snacks and regular drinks- even water."
Pros: "Low cost, great service, arrived 20 min early"
Cons: "Seats were kinda tight but I'm sort of used to that"
Pros: "We eventually got to Las Vegas."
Cons: "Everything. Spend an it make and book with someone else."
Cons: "I paid more to be upfront so I could get off plane faster but there was no room in overhead because people had put their carry on and personal items. I also didn't like that drinks weren't complimentary, especially beings that it was a 3 hour flight."
Pros: "Smooth boarding"
Pros: "Very clean, great staff, smooth flight, easy boarding. All the things you could expect for a great experience. First time flying with this airline so I didn't know what to expect but it was great!"
Pros: "Great price ."
Cons: "Landing in Austin and having to walk down a wet slippery ramp and then across the tarmac in a thunderstorm ... got VERY wet . How about a cover ?"
Pros: "On time. Courteous stsgg. Great price."
Cons: "All was great"
Pros: "We had kids wound up from Disney and caused all kinds of problems. Normally the attendants are irritated, every single one of these remained genuinely polite. I really thought the staff/crew were great. Other than that the flight was fine, a little late, but all went well."
Cons: "First Allegiant flight, so I did not realize the 40 lb bag limit. Made for a last minute headache during checkin."
Pros: "The price."
Cons: "Having then bill me for each little thing."
Pros: "I didn't like anything about them"
Cons: "They made me pay 100 dollars for two bags that would of fit under the seat"
Pros: "It's a cheap direct flight. Seats don't recline, so if you're tall, you won't have anyone leaning into your knees."
Cons: "The seats are really packed in, and people kept slamming into my elbow as they walked down the aisle. De-planing was a bit chaotic, I don't think many of these people fly regularly, and were having some serious heebie-jeebies at their bags being in an overhead compartment not immediately above their head. So before anyone was mobile or doors were open, there were large pieces of luggage being passed around through really crowded spaces. Chill, people. The baggage carousel at the new terminal was poorly designed, shutting down when people went to pick up their bags. It took awhile to get our bags, and we were scolded by the staff for tripping some sensor. I don't know what universe y'all live in, but in this one, you have to move close to the carousel to lift your bag. So the sensor tripped like three times and people were unhappy."
Pros: "The crew was good and had customer service"
Cons: "After an 36 hour delay and only $8 meal voucher in Las Vegas, highly disappointed!!! The next flight was late arrival and Late boarding. everything to include water and sodas are extra fees. not impressed and will never fly Allegiant again"

Be on time

Pros: "We didn’t crash"
Cons: "Everything. No charging no entertainment food was awful. Few was meh. But you sure got your money didn’t you"
Pros: "Organized gate"
Cons: "Information on delay boarding"
Pros: "Biarding"
Cons: "Internet WiFi"
Cons: "Delayed 2 hours"
Cons: "Delayed 1.5 hrs because of broken bathroom in orginal plane"
Pros: "Departed and arrived on time."
Cons: "Legroom was minimal."
Pros: "frequency of drink/food service. Appreciated the ice cream."
Cons: "Food was not good. chicken or pasta were the choices, we sampled both. Neither was good - some of the worst airplane food Ive had. On our return flight from Munich to Houston we had same choices but it was a different type of chicken - curry chicken - and that was excellent. I would recommend you serve the same thing on your Houston - Munich flights! Seat comfort (bottoms) not so good."
Pros: "The MSP united noticed our original flight was not going to match our connection flight so they search us out for an earlier flights so we could get to our destination. Also, got two refreshments."
Cons: "Seats were hard."
Pros: "It was a nightmare. They changed gate numbers with no notification so I was at the wrong gate. Then they left 20 mins early which they aren’t suppose to do. Was stuck at the airport all day waiting for another flight to open."
Cons: "Got so good exercise from walking all over Newark airport."
Pros: "Nice trip!"
Cons: "This was a connecting flight and they were at the opposite ends of airport so had to run to catch this flight!"
Cons: "The legroom is non-existent. I sure wish airlines didn't try to put so many seats in each aircraft."
Cons: "Our flight was delayed out of Mpls 2 hours so we had to rebook everything since we would miss our connection in Denver to Honolulu. The process of rebooking was terrible -- took almost 2 hours standing in line and the booking agent wasn't knowledgable Had to make an additional stop in LAX and arrived in Honolulu 5 hours later than we were supposed to. VERY disappointing experience all around!"
Cons: "I didn't like how they switched my seat and stuck me in the middle of to stinky people"
Cons: "Seats were small with not much leg room"
Cons: "Late flight. Plane 1 hour and 37 minutes late because arriving plane was late, then the arriving plane was slow to de-plane, then spent the next hour waiting on "paperwork" to approve takeoff. Very dissatisfied."
Pros: "The price of a ticket is slightly lower. It is not enough of a difference to make the plethora of inconveniences worth it. You are not a valued customer with this fare. If United values customers, they shouldn't offer this fare. That's why I don't fly the bargain airlines."
Cons: "You can't check in at the kiosk on basic economy without an employee badge swipe, and there were no employees available. I had to stop checking in, wait in line, and then the employee that I talked to didn't have the right kind of badge to swipe. So I waited again. Extremely inconvenient. Even after being forced to talk to a ticket agent at check in, they still won't issue a seat. So you have to go to the gate and wait in line again to get a seat. The system is built for maximum inefficiency. It doesn't cost less for them to make me talk to two separate people, it is only to inconvenience the flyer for buying a cheaper ticket. It seems like a punitive system. Boarding was organized and painless. The crew seemed polite. Regarding comfort, the "leg room" on the airbus is ridiculous. I am average height and felt claustrophobic. I can't imagine how a tall person feels. There was no " entertainment" on my flight, so one star for that. I didn't not receive any food and was not offered water, 1 star."
Pros: "Groups should board front to back so people aren't squeezing by each other to get to their seats."
Pros: "Easy boarding, on time take off"
Cons: "Arrived early (yay), but had to sit on the runway for 45 minutes waiting for a gate and ended up getting to the gate later than the original expected time. Pretty ridiculous."
Pros: "The flight went as expected"
Cons: "I did not get notice of a last minute Terminal change, and had to run to the gate, even though I was at the terminal 3 hours before my flight. I signed up for push notifications, texts, and email, but Igor no notice."
Pros: "Very hot upon entrance to airplane, minimal ventilation, very hot entire flight Seats too close together front to back!!!!"
Cons: "Very hot poor if any ventilation i had to remove my shirt and sit in t-shirt only and still too hot ( i am not a large person-165 pounds and 6 feet tall ) the larger person next to me was suffering even more"
Cons: "It was not made clear at all that I was buying a basic economy ticket and was not going to be allowed to take a carry on. That was really frustrating."
Pros: "Friendly flight attendants."
Cons: "When I made the reservation, somehow I was assigned lowest status, and boarded the plane last, meaning no overhead storage."
Pros: "$155 roundtrip cost with limitations described before purchasing tickets. It would be much better to at least be able to take a backpack as a carry-on, but all costs were included in the price except luggage and that was reasonable at $25/bag."
Cons: "Not being able to take a backpack as a carry-on"
Pros: "Nice staff"
Cons: "No complaints. Short flight."
Cons: "Arrived in SFO late due to delay from SBP on flight 5022. Rushed to the gate for flight 5992 which was scheduled to board at 2:00 and depart at 2:25. Arrived at the gate at 2:12 with 4 other passengers, 3 of which came from flight 5022. Found the door to the jetway closed and no airline employee to be seen. One fellow passenger ran to a neighboring gate to ask an employee for help and was told they could not help us. Another passenger called united customer service and was put on hold. At 2:23 the united employee emerged from the jetway and told us that we had gotten there too late. When we told the employee that all 5 passengers had been waiting at the gate for ever 10 minutes, the employee argued, insisted that we were lying. This was not only extremely unprofessional but also added insult to injury after we had missed this flight due to fault 100% on united's shoulders and none of our own. I am completely baffled how an employee could not wait just a few minutes when you have 5 passengers rushing in late. The employee could have looked in the system and seen that we were already on the ground and coming from a near by gate. I was rebooked on flight 1889 at a later time. After boarding 1889 a maintenance issue was detected requiring all passengers to deplane. It is beyond me why this issue was not discovered until after the flight had been boarded, when at that time the plane had been sitting at the gate for over two hours. After being delayed over an hour we were on our way to Austin. Ultimately I arrived in Austin 5 hours after my original arrival time due to the incompetence of united airlines. I was disappointed by the lack of professionalism and compassion by united employees throughout the ordeal."
Pros: "It was as if everyone was a veteran flyer. No complainin, and everyone was courteous to one another."
Cons: "Stuck in the middle seat and to the very back of the plane."
Pros: "Very polite and helpful staff"
Cons: "Food could be better"
Pros: "Seats were spacious, food and service were great."
Cons: "Seats didn't lift my legs when reclining."
Pros: "I enjoyed how much room I had, and I enjoyed being served hot tea twice on a three hour flight."
Cons: "I wish the plan had device charge ports since they offer in-flight entertainment on your device."
Pros: "They double booked my seat and forced me to sit in an emergency exit row. Pretty sure this is against FAA regulation."
Cons: "Difficult to hear, much confusion as to which line to get into, the marking are easy to read unitl a line forms then just a jumble of people in the walkway"
Cons: "Unable to pre-check online. Unable to check at the check in machines--had to go up and check in at the counter, long wait because there was only one clerk. We were then given a ticket just to get through security and had to check in a second time when we get to the gate for seat assignment, which is ridiculous. Why couldn't that be done at the 1st check-in? The clerk told me she will call me when she has the seat assignment/ boarding ticket but she never did and I had to go back up to ask for them when it was getting close to boarding time. At the last moment minutes, volunteers could check in their carry on for free....It would have been nice (and less hassle) to have that option at the 1st check-in."
Cons: "I was bumped from my confirmed flight and had to sprint across the airport to catch an earlier flight where they put me in the back of the plane in a middle seat with an entertainment monitor that didn't work. The flight attendant said she'd try to reset the monitor and then never came back the rest of the flight. I also was not compensated for agreeing to take another flight than the one I booked, paid for and successfully checked in for. I also got into Austin later than I wanted with this new flight I was forced to take. Overall this experience was a terrible one unfortunately."
Pros: "I appreciate that United hasn't gotten greedy with baggage charges and has kept their seating comfortable. Last Frontier flight was RIDICULOUS!!"
Pros: "They were patient"
Cons: "My flight was delayed and I had a question which they could not answer unless I waited in like. There were only three people ahead of me but I waited in that line for 45 minutes. You guys need another computer station to keep the line moving. Then when I went to board the plane, the woman who helped me before customs had printed out the wrong ticket for me so I had to wait in a line AGAIN and get a new ticket printed out."
Pros: "Flight and crew was great."
Cons: "Kids whose mother didn't seem to think it was appropriate to keep her damn kids quiet during basically an overnight flight, let them fight continuously, making noise and kicking the back of my seat even after repeated attempts at glaring at all of them. Really wish flight attendants would get more involved in these situations. Sigh."
Cons: "Every flight I had was delayed at least an hour, and one of my flights was delayed 2.5 hours, which caused me to miss an important meeting. When I asked why it was taking so long, the United customer service representative was very short and somewhat rude. Not a great experience this time that's for sure."
Pros: "Absolutely nothing"
Cons: "Airplane was damaged and united wouldn't rebook us until the flight was officially cancelled hours later. Then United provided only one service person to address all of the passengers needs so we had to stand in line for a couple hours longer. Then they had no hotel rooms to put anybody up for the night that couldn't get a flight until the next day. Then they gave us a measly $10 food voucher. Then our luggage was mishandled has still has not shown up to my house. Then because of the change in flights I had to rearrange transportation home at 1130 pm that cost me an extra $125. A very miserable day because of United's lack of being proactive and poor decision making given the situation and circumstances."
Cons: "The flight was delayed multiple times causing me to have to literally run across airport to catch international connecting flight. Gate crew did very little to assist me in securing an alternate flight. On board crew did little to assist me in finding out information and getting me off the plane quickly to get to my connecting flight. Overall they showed little empathy and customer service."
Pros: "When I got on the plane"
Cons: "Late by more then an hour and I missed my connection home. I had to stay the night in Denver and miss a day of work. This cost me an extra day and about $1000 worth of missed revenue."
Pros: "Fast boarding"
Cons: "nothing"
Cons: "One strange thing happened on my United airlines flight. The crew announced before we boarded that there wasn't enough overhead space for rolling bags and encouraged us to check them in. Upon boarding they announced that all overhead space in the back was full. I sat in the back and noticed that the crew closed the overhead compartments even though they were mostly empty. Another passenger opened an empty one and the crew came over and closed it right away, though many people were still boarding. What's going on?"
Cons: "Flight was over 2 hrs delayed so I couldn't even take the flight. Waste of my money. Paid 330 dollars and got nothing. Now United nor you guys are helping. Never again will I use this site"
Pros: "The flight was on time, and the attendants courteous."
Cons: "However, the seats were so cramped, it was pretty miserable, even for just a 2 hour flight. With no snacks even offered because of turbulence, and no working wifi or seat back TVs, there was nothing to distract from how uncomfortable we all were. Plus, Austin's airport layout requires travelers to walk awfully far to get bags and then a rental car. Don't dare be disabled or feeling unwell--you'll never make it! Of course our gate was furthest from baggage claim, & someone's has to be. Nevertheless, it's a terrible layout, w/ pedestrians pushing through boarding queues and where others are lined-up to buy food."
Pros: "Easy enough"
Cons: "should have happened yesterday."
Pros: "Everyone was great. A young lady on my Houston to Austin flight helped me find my seat. A young man on my NY to Houston flight was very friendly!!!"
Pros: "I liked how friendly the staff members were, and how informative the pilots were."
Cons: "The seating in the economy class is just horrendous. There is no acceptable reason for a person to pay $200, $300, or even $400.00 for a flight and have to be so uncomfortable. I must say had I known it was going to Be that small I would have driven to my destination probably would have been much better for my knees and thighs. There needs to be a revamping of the seating size and space on these planes. The fact that you have to pay to watch T.V , 7.99, is a bit of a joke."
Pros: "Friendly crew, boarding was pretty efficient"
Cons: "No complimentary snacks on the flight from Austin to Los Angelss. Entertainment was non existent unless you paid for wifi, even then you can't stream videos and no TVs at all"
Pros: "Our tickets had no assigned seats so we checked in at the gate. The attendant was very helpful but could only offer us middle seats sitting apart from one another. When we scanned our passes at the gate we were surprised to learn she found us seats together with extra leg room! What a treat!"

Boarding was smooth. I took a backpack as a personal item, no big drama there. The crew was pleasant and respectful. The flight was smooth, reached out destination 1 hr early. Will fly frontier again.

On time …uneventful Works for me

Selling seats to make a bit more profit for airlines has turned into a nightmare for those of us not willing to pay extra fees, this flight was packed at the back of the plane leaving full rows of seats empty and unavailable, horrible practice during a pandemic. Is it really worth it to spread such ill will? And not even one ounce of complimentary water. No thanks done with Frontier and fee based flying.

Add some onboard entertainment or wifi. Give at least water and a simple snack for free.

Why is frontier flights always late ? I have never been in an on time flight with frontier

Cons: "Sooooo many charges for what was included with the fare with United. 1st and last time with Frontier."
Cons: "We departed 45 mins late with no explanation"
Cons: "Check in desk was not open until 9am. Less than 2 hours before takeoff on busiest travel day of the year."
Pros: "Nothing"
Cons: "Flight was cancelled due to mechanical issues. No help was offered other than rebooking on a flight that didn’t get me to my destination until the next day and included an overnight stay at a hub airport with no hotel voucher. When told that was unacceptable I was handed a piece of paper listing two “Options” from Frontier. Both options involved going to a website and filling out forms. One for cancellation and $500 in travel vouchers which, after filling out the form and submitting returned with a message that the website was closed. Option 2 was to try to rebook which led to a dead end. I finally called Frontier directly and spent over 45 minutes getting everything straightened out. Now I have vouchers that have to be used by January 1, 2019."
Pros: "The crew was sweet for compensating me with Pringle’s and red wine after my seat was not allowed to be occupied"
Cons: "His was my first time flying frontier and absolutely my last. I have now missed my best friends rehearsal dinner for her wedding due to flight delays and lack of communication. “low fare” completely the opposite. My flight ended up costing me more than a United Pium Economy Farr which actually got in on time. When I first boarded after my delay I found a do not occult sign on my seat. The flight attendants noted quickly hat yes that was here seat to fly in, not the patio customers flight. So they compensated me in Pringle’s and a glass of red wine for the inconvenience. I personally will never fly nor recommend this airline. It was worth paying a first class ticket to Austin then having to rush and now kiss the entire rehearsal for my best friend."
Pros: "The flight itself was fine"
Cons: "The multiple delays for takeoff and waiting on the runway once we landed since another plane was occupying our gate"
Cons: "I purchased a round trip trip to Orlando, my departing flight was delayed due to maintenance issues for almost 5 hours. I cancel my flight at the gate and took another flight with another airline. I emailed Frontier’s customer service that was told I would receive a confirmation email about my refund but I had not received anything, I also tried calling but I kept being disconnected. At the gate, they told me that this would not affect my return flight at all but IT did! I got an email saying I received a full refund 2 hrs before I was suppose to head to to airport to go back home. I immediately called & found out they canceled my ticket & the first person I spoke with wanted me to pay $160 to get back on the flight which I more than I paid for the round trip flight in the first place. I spoke with a manager and was able to get back on the flight for what I paid the first time. Which I’m still not happy about, I’m lucky I checked my email at all that day and realized what they did but still instead of enjoying my last day in Orlando I spend it dealing with this. The return flight was on time but I was seated next to a gentlemen who was a mix of cologne & BO and would not be still. To top it off after landing in Austin, we were stuck on the tarmac for 1hr and 20 minutes because the airplane at the gate we were going to was having some kind of maintenance issues. I’m never flying with Frontier again."
Pros: "Flight was shorter than planned, that’s always a treat. No delays or hiccups."
Cons: "Two of the crew in the back were very unprofessional. Sarcastic, immature and I heard way too much of their personal conversation and I had head phones on"
Cons: "Second time in a row we've waited in excess of 30 min for luggage at the carousel"
Cons: "Gum all over the carpet. Nicole and dimed at every opportunity. Uncomfortable seats that don't recline one bit. Only one of the 3 bathrooms was operational by the end of the flight."
Pros: "Boarding the plane was simple and like most other airlines"
Cons: "First and hopefully last time flying Frontier. Carry-on baggage charge of $60 per person at the gate and only $35 online...added bag online to avoid additional fee. Boarding was fine, but had to wait 45 minutes past take-off time for mechanic to sign off on all maintenance items for plane. All the while, the crew stood around and didn't make anyone aware of anything, almost like it was something that happens to them all the time. Very unprofessional and clearly not focused on the actual people on the plane. The flight attendants were chatting with each other like they were off work and NOT attending to anyone. Very poor crew."
Pros: "The crew and captain were really informative throughout the trip and kept us updated about incoming turbulence. They were very calm and professional about it. We were a bit late boarding on but still arrived on time!"
Cons: "Nothing in particular was bad. You just have to pay for any kind of food or drink onboard so maybe take some snacks or water beforehand. The seats also don't decline. Again, not a big deal to me so it was good overall. Also, if you actually read their website and pay attention to the numerous emails they send you, they TOTALLY mention that you have to pay for a carry on. So just book it online and save yourself the money, it's like $25 for a carry on and $30 for a checked bag. Plus, you should be looking at all that info before you fly, regardless of the airline."
Pros: "Boarding, takeoff, flight arrived on time."
Cons: "The planes were old, made strange noises, no Wi-Fi, TV, or any amenities. Seemed way more cramped than other airlines. The first flight, the plane made a very strange noise at the wing till we had been in the air for a long time. The connecting flight, the flight attendant told us that the plane had weight or balance issues, and we were all seated the way we needed to be for the plane to fly properly, so we could not change seats (a portion of the middle of the plane had empty seats). It was extremely uncomfortable, as the seats didn't recline at all, and I'm extremely short, but was cramped up against the seat in front of me. Only one arm rest that was about an inch & a half wide per seat. Also, I think they offered soda, but no snacks. They charge for all baggage, the carry on bag costs $45, while the checked bag is $40 ($80 for 2 checked bags one way), & they have specific "linear" dimensions for the size of the CHECKED bags, or they will charge something like $100 extra. Even though the actual flight was cheap, the price of baggage & feeling so cramped, & scared that the plane wasn't working properly, I wouldn't fly this airline again."
Pros: "The plane didn't actually fall out of the sky"
Cons: "Two hour maintenance delay, couldn't get the jetbridge to work on landing which cost another 20 minutes."
Pros: "I liked the ticket agent in Denver who fixed my incorrectly printed boarding pass."
Cons: "Flight was over 2 hours late. Missed my scheduled flight in Denver, did get on a later flight that night, but got in very late. Ticket agent at the desk before I left MSP took my boarding pass for flight from Denver to SLC, not sure if he listed me on the wrong flight out of Denver or if the agent at the desk in Denver printed the wrong boarding pass. A SLC and Las Vegas flight were at neighboring gates when I realized something was wrong. I'd been printed a boarding pass for the flight to Las Vegas instead of SLC. Glad I noticed it before the last flight to SLC left. Was suffering at the time with a bout of diverticulitis, the straight up and down, nonreclining seats were horrific for me."
Cons: "Packed in like sardines, Frontier has replaced their seats with glorified folding chairs that do not recline and offer a fold down table smaller than a table napkin. Rows have been shifted so there is less room than before! Impossible! No beverages, even water, unless you pay. No food unless you pay. After airfare we than had to pay $17 a seat per person each way to select a seat. (Wasn't that what airfare is, buying a seat?) My 56,000 saved miles have disappeared from the Frequent flyer program with no warning so now I have no reason to Fly Frontier. And won't."
Pros: "The fares are unbeatable"
Cons: "Consistently late."
Pros: "I liked the fact that I was FINALLY able to fly from MSP to Denver. My flight was cancelled due to the weather. The woman at check-in was very, very good as far as being able to handle a lot of cranky passengers. She kept a positive attitude and was able to book me on a flight 2 days later. Kudos to her."
Cons: "No compensation was offered. NONE. This lay over was expensive (two nights in a motel plus food). You didn't even offer me a drink of water while I stood in long lines getting to the check-in counter and then waiting to make arrangement at a motel. I know the weather is out of your control, but couldn't you at least try to make your patrons comfortable after they have been on the road in sub-zero weather, in the snow trying to make their flight??? Enuf said. I will likely not fly with you again."
Pros: "Ads profess low prices when in fact you have to pay for every single thing and in the end you end up paying the same or more as all other airlines. This is my second Frontier experience and both times I was not able to pay for my bags online with my credit card, therefore I was forced to pay higher prices than necessary. Can't believe you charged me $45 for a carry-on - preposterous!!! Also - I was not able to check in at the kiosk when I got to the airport.... I tried to different kiosks and neither would take my credit card so I had to wait in the long line to talk to ticketing agent . Poor experience all around - will not recommend or use front tier in the future."
Pros: "Not much"
Cons: "They neglected to completely drain the potable water tank and lines which subsequently froze and required thawing out resulting in a 1:30 delay."
Pros: "Price of flight"
Cons: "When I went to sit down in my middle seat there was two larger women on either side of me. If I was any bigger, I am a 5' 4" 110 lb woman mind you, I would not have fit in between these women. If you keep shrinking your seats, no one will fly with you. In the future, I will be booking my flights further in advance with an airline that has seats to accommodate someone who is the size of a full sized man or woman."
Pros: "The staff are friendly and professional, for the most part. Check-in was easy and I wasn't hassled about my 'personal item' being too big, which I was sure it was."
Cons: "Firstly, I'm pretty sure that the planes Frontier uses are re-purposed prison planes. The seats don't recline and are uncomfortable as all get-out. They cram you into some kind of military stress-position that ensures you won't sleep, won't be comfortable, and will be reduced into an unsmiling pile of compliance. Secondly, Frontier charges for *everything* - carry-on? That'll be $40-$60. You want a soda? That'll be $2.00. Snack? Yep... pay up, sucka. Water's free, thankfully. That said, the price was right and the flight was mercifully short; so I'd probably do it again. Because I'm a sadist, apparently."
Pros: "My round trip price was amazing."
Cons: "I had to pay for my bag whether I classified it as a carry on or that I was checking it in (I'm used to that being included in the flight). The staff wasn't very friendly either"
Pros: "I loved the customer service, flight attendants really sweet especially when I had gum on my seat, they upgraded my seat at no cost and offered free snacks and drinks."
Cons: "There was no tv or charging port for cell phone or laptop"
Pros: "The crew was great. Flight delay was minimal and the pilot made up for the minimal delay, so we still landed on time."
Cons: "The plane was cramped and old. There was dried gum on the seats, the tray was tiny, there were spill stains all over the floor and even on some of the walls. The luggage took forever to arrive at the carousel in Austin. I do not know if this was Frontier's or ABIA's fault."
Cons: "Where do I begin? This airline is so incredibly chincy it boggles the mind. $40 to have a carry on bag???? You've got to be kidding me. I think you also have to pay for air circulation on the plane. We sat on the runway for an hour, and the plane was about 95 degrees for the entire time we were on the plane. My requests for the captain to turn on the air were ignored, and we were all left to sweat it out. You have to pay for everything except water, and even getting water is a difficult task! About an hour in, with no carts going by, I went to the back of the plane to ask for a glass of water. The flight attendant, who was literally standing next to the water cart, told me to wait for the service component. I'm 8 months pregnant, was uncomfortable and parched from the roasting plane. I asked why she couldn't just pour me a quick cup right there, and she said "you're just going to have to wait like everyone else." Turbulence ensued and an hour later the attendants made their way to give people their free water. No seats on this plane recline, no leg room. Just awful. Never ever flying this airline again!"
Cons: "I felt duped. I chose Frontier because of the competitive rate for the flight fee. I had NO idea I was going to be asked to pay $60 for my carry-on bag at the gate! and THEN be required to pay again for a simple drink and snack on the airplane. I understand charging for upgraded options of more expensive drinks and larger snack items and additional baggage, but whatever happened to including the basic courtesies in the cost of the flight!? Again, I felt duped! I will not be choosing Frontier again in the future unless these things change. And, oh my gosh, sitting within 3 rows of the lavatory was extremely uncomfortable to the nose the entire flight! Surely there are better ways of de-odorizing!"
Cons: "After pushing the flight back twice, they then bumped the flight back up and changed the gate without making an announcement throughout the terminal. I also received a text notification indicating the flight was delayed, but not that it was moved up again and the gate had changed. They only called our names after it was too late and they would not allow us to board. They left seven people standing at the gate as they pulled away. The earliest they could rebook us was 2 days later. Book a budget airline, get budget service. Will happily pay more next time for a different airline."
Pros: "We got there safely."
Cons: "(same plane and same flight crew for this leg) Overall the Frontier staff was not helpful. They had no information and didn't really seem to care. The flight attendants were doing the bare minimum. And when asked a question they were not helpful and also didn't seem to care about the comfort of the passengers. Several of the overhead lamps on this plane were out. Even though we had to wait on the plane for over an hour before departing, no drinks were offered (unless you wanted to pay for them). I think there are things that can be done to make an experience more enjoyable even when things are not great. Like offering a free soft drink to passengers as they wait etc. Being cheerful can go a long way, and we weren't getting that from this Frontier crew."
Pros: "Seats were ok. Drinks on plane weren't too overpriced."
Cons: "You get what you pay for as they say. Crew was unprofessional, rude, didn't even tell me which way my gate was I had to turn back around and ask. All they were doing was BSing with each other and laughing. Pilot took forever to even take off, we literally drove around on the ground going like 10 mph for about 15-20 minutes, and because we didn't take off when we were supposed to I assume is why our flight got delayed an hour! Never have had a delayed flight until frontier. Then to make matters worse, I checked my bag and they put it on the wrong belt I literally waited for my one suitcase for about 45 minutes! Like wtf get your situation together. Not to mention the $30 1st bag fee at least sun country gives you that."
Pros: "One crewmember was nice and gave me some water before the flight since I didn't have time to stop"
Cons: "-line at bag drop was insane. I have to imagine people missed flights trying to get through it -ever increasingly bag check and carry on prices are offensive -the system to order and get food and drinks seemed really inefficient. And our whole row was missed. -Not all flight attendants were very professional."
Pros: "The only redeeming quality were the flight attendants. They were kind and professional."
Cons: "$40 for checked bag, $45 for a second carry-on Flight was 45 minutes late with no explanation. The woman operating the gate counter was very unprofessional and downright rude to several people, including myself, who went up to ask a question. There is no free snack or beverage service on flights. Seats do not recline unless you pay extra. During take off the pilot let down the landing gear jolting everyone. Something "overheated." Turbulence persisted throughout the flight. This is my second time flying with them and having a very similar experience. Needless to say, I will not be flying frontier again."
Pros: "Really liked the crew, very personable and helpful. The price is great, I am a believer in the no frills flying for cheaper prices. no muss, no fuss! Thanks"
Cons: "need more flight times!"
Cons: "Cheapness got the best of Frontier at long last and while my outbound flight was OK, we suffered through an inexplicable two hour delay returning as the passenger computer systems all crashed and a member of the flight crew had to, at long last, go through the cabin and count off each passenger in person. Meanwhile the flight attendants, who all seemed like minimum wage temp workers, had no idea what was going on and could not help passengers. All very disorganized and unprofessional - followed by the offer of $2 for a soda. Avoid."
Pros: "Nice newer airplane Hidden fees not so friendly"
Cons: "They charge me $50 for a seat at check-in They charged me $40 to carry-on one bag at check in They charge for all refreshments and snacks. The only thing that was complementary was a small glass of water. One of the flight attendants asked me if I would be willing to give up my aisle seat that I paid an extra $50 for to take a center seat so a teenage boy could sit by his mother. 99 times out of 100 I would have given the boy my seat. However this was a longer flight and I just had to pay $50 to obtain my aisle seat. When I tried to nicely explain that I just paid extra money to get this I'll seat the flight attendants response was " well he had to pay $50 for that center seat also, so it's basically the same seat". I replied no actually that is a center seat and I'm sitting in an aisle seat so they are different. After I declined to change my seat the flight attendant gave me major attitude about it and went off and informed the other flight attendants that I would not change seats. All of the flight attendants gave me the stink eye the rest of the trip, treated me rudely, & and ignored me as much as possible. I've been flying for my profession for 13 years and this was the most unprofessional crew I've ever seen. This is my one and only complaint about a flight in 13 years of many many flights. I will try very hard not to fly with Frontier ever again."
Pros: "Nothing"
Cons: "The way I was held hostage by the gate attendant I had to pay an additional $45 to get my one carry on on the flight it was same size when I flew into Denver When I protested he threatened my with a $60 fee He also picked several others to be mean to making them delay boarding He made them step out of line for carry on bags before he even checked their boarding pass Some had paid a fee to carry on extra bags He even brought one girls to tears she had no credit card or money for fee She also had paid extra What a jerk NO ONE should be brought to tears I complained to air line but as usual the just don't care they have their money I will NEVER FLY Frontier again I hate the way airlines treat people now days they treat people like we are less than cattle Not like we are the paying public that they are here to serve with out us what are they flying for??????? I have not flown in years I drive This flight confirmed my feelings NEVER again"
Pros: "good price roomier seat section"
Cons: "In Denver--The electronic sign at the gate my boarding pass indicated was not displaying my flight (AGAIN!!!)and it did not indicate if the gate number had been changed. I and other passengers were alarmed that the flight was not going to happen. Someone did check the airport departure and arrival screen and found out the gate had been changed. Can't the electronic signs at the gates indicate the gate changes of flights? somehow get the word out at the gate? Not all people are experienced enough flyers to know to check the big airport arrival/departure boards and there wasn't a Frontier soul anywhere around to ask."
Pros: "Crew was considerate and offered updates as we waited. We were given a lunch voucher and $100 voucher for a future trip -- on frontier and within 3 months. Fortunately for me, I did not have a connection and the person I was meeting in Orlando was also delayed 4 hours from a different location . So I was only moderately inconvenienced. Ordinarily this would have been a very costly event. This is my 2nd trip on the same flight within one month. Non-stop and times are great. First trip was on schedule and solid. Very friendly staff. Planes seemed new, cean, and safe, but not very comfortable (seats did not recline!?)"
Cons: "Delayed for 4 hours. We all boarded the plane before being told there was a problem, so then everyone had to de-plane and wait near gate for more information. Arrived Orlando too late to drive to destination. Wasted a day of car rental. Must use $100 voucher within 90 days."
Pros: "The pricing of the flight was great in comparison to other airlines, the flight was also on time and a bit early arriving to my destination. I did do my research prior to flying with frontier and noticed that many other travelers have complained about the added costs; the airlines website states that you have to pay ahead for baggage and carry-on's prior to arriving at the airport otherwise it'll be a lot more expensive there. I paid for luggage each way, no carry-on during this flight but did choose my seat ahead of time as well as I was traveling with my husband."
Cons: "The bathroom was not clean and smelled terrible - this should definitely be looked into as airplane restrooms are pretty gross already (also being pregnant, the smell was even worse). You don't get a complimentary snack/drink on the plane light other airlines but the ticket was about $100 cheaper than competitors so it wasn't anything to really complain about."
Pros: "Nothing"
Cons: "Flight canceled due to weather. ok, nobody's fault. But it was over an hour before a Frontier employee came to the gate to explain what was happening & why. He was rude, said not his fault (we know), unapologetic & said only to call the 800 number. For 20 to 30 minutes nobody got thru. Those that finally did were told the next available was Friday (a day & a half). All I got was to call back later. I didn't get my checked bag back until an hour & a half after scheduled departure. I couldn't try to find a different flight till after that. Their customer service was non-existent. MAJOR EPIC FAIL for FRONTIER AIR."
Pros: "The desk staff and pilot were awesome. Very sympathetic, attentive, and personable throughout the entire long day. They all deserve TOP recognition!!!"
Cons: "Due to a winter storm, our flight was on hold for 8 hours. We were told all day to "stay with the plane", but in the end our flight was being used to fly the next day 5:30 passengers and we would not have a flight. So we waited all day, patiently, courteously and were left hanging. I was stranded 2 hours from home and wouldn't have a flight out for 4 days. Since I would have had to return the 5th day, I had no choice but to take the shuttle back home. Even the pilot and desk staff assumed we would be flown out in the morning. Frontier seriously needs to work on customer service when it comes to interrupted flights. We, who had been disrupted all day should have been placed on that morning flight. The 5:30 booking should have been delayed due to the circumstances."
Pros: "The flight attendants gossiping about the other crew!"
Cons: "Having to pay for seats, mobile check in that kept thing me I hadn't paid for the seat, having to pay for a bag at one price at check in and a different price at the airport (it goes to the same place people), having to pay for your carry on, really?!!!?, having to pay for a pitifull snack, pay for a soda (surprised you don't have to pay to use the toilets!) And could you get any meaner flight attendants. The poor guy next to me seat didn't work and she practically bounced him off the plane cause he couldn't get his seat back in an upright position. what we thought was a great ticket price ended up being more than Delta!"
Cons: "The flight was delayed. The staff on plain was very rude. Couldn't even get a glass of water. Very poslor customer service. While in Minnesota there was no one at the ticket counter. They finally showed up 30 min before my flight. Then that plain was delayed as well for some odd known reason. This would have been the work at trip I've had taken. Was told I would be comoed a flight and when trying to hook another ticket they well now let me have what they had told me."
Pros: "The flight itself was ok. I especially liked the humor the captain used while going through the routine safety explanation! Also, despite being delayed by about 30 minutes, we still somehow arrived at our destination city early/ on time."
Cons: "My girlfriend pointed out that you guys do not have air-sickness bags available."
Cons: "-Crew was non-existent and when present was robotic -There was no food of any sort -There was no entertainment of any sort -Boarding was late -Seats were EXTREMELY uncomfortable. Will not fly this airline again even if I have to pay more -Baggage pricing was exorbitant"

Took over 1hr to get off the tarmac late at night doesn’t make any sense. Never dealt with this for this long before on any plane. Terrible coordination. Don’t understand why we can’t use another gate

Worst flight I ever experienced. I highly recommend to do not use spirit airline. They changed my flight more than 4 times. And they never explained why the flight was delayed. And they just offered to me a boucher for food to compensate. Me and my girlfriend had to sleep on the floor of the airport. Terrible experience with spirit airlines

I’ve never had an issue with Spirit. I think people kind gang up on them because they’re an easy target.

Pros: "Flight from MSP to PHX was delayed an hour, which messed up our transportation down there. Minimal word was given, at time of boarding they then delayed 30 min, then when that time expired they added another 30. VERY UNORGINIZED, and unprofessional. Terrible service, terrible airline, don't be tricked by 5% cheaper fairs... they suck!"
Cons: "They canceled our flight home from PHX to MSP, they blamed weather in DFW, which is bull, there were many other airlines flying out of DFW that morning. Because they blamed weather, there was no compensation for screwed up schedules. The next available flight was 2.5 DAYS later!! no other options, it was ridiculous... they were no help to get rebooked on another airline, or even driving to another airport... horrible all around. We ended up driving to Mesa Gateway, flying Alegiant Air to Fargo, renting a car, driving 5.5 hours back to MSP to get our car, then 2.5 hours home again. But it's all good, Spirit refunded that leg of our fare... $220... we spent over $750 to get home by 1am, when we should have been there by early afternoon. DONT EVER FLY SPIRIT - THEY'RE THE WORST..."
Pros: "The flight attendants and gate attendants were funny, honest and helpful."
Cons: "Spirit had many cancelled flights while I was in Las Vegas. Mine was one. They said it was weather related and therefore couldn't accommodate hotels. Well, every other airline was able to get out. I think there was a staffing issue and management didn't want to actually provide decent service to their customers. I was stuck I. The airport over night with a 3 month old. It was awful. Then my next flight, a sink broke and was spewing water all down the aisle so we had to delay the flight and we're deplaned. Not impressed and won't fly with them again. After all said and done, I don't think it saved me any money."
Pros: "When purchasing the ticket they were Very upfront about alerting you to possible baggage restrictions and fees for ANY carryon aside from one small item. I was only traveling overnight so I was able to carefully pack in one very small "personal item" sized backpack. If I hadn't carefully checked their website I would have had to pay $55 for a regular small carry on and far more for checking a suitcase. Most people had similar small personal bags. I was astonished when a woman showed up with a huge rolling suitcase and large carryon. I hoped she was traveling for a month to justify the fees she would incur!!"
Cons: "What they don't tell you up front is you have to pay $23 per person per flight if you want to pick your seat to insure you sit next to the person you're traveling with. I was flying wirh my boyfriend so of course I wanted to sit next to him for the 2 1/2 flights but didn't want to pay $100 for the privilege. We rolled the dice and we're luckily assigned seats together. Not the case for several other people flying together. They also don't tell you, until it's time to print your boarding pass, that if you can't download the boarding pass by smartphone or print at home it costs $10 to print at the kiosk. I had to scramble ro get it printed because the code doesn't show up on an android phone. Again, we got lucky because my boyfriend has an iPhone and could download and print screen our boarding passes. We weren't surprised at all that all food and beverages (yes, water included) had costs associated but thats become fairly standard in the industry now. Overall it was a pleasant flight, the flight attendants were efficient and helpful and we arrived right on schedule."
Cons: "Baggage fees are so high that I would rule out flying Spirit in the future."
Pros: "Boarding went smoothly. Flights departed on time. Flight crew was very friendly."
Cons: "Arrival: Both flights arrived on time, BUT the plane remained on the runway for extended periods to await a gate. I know delays happen, but to wait on two out of two fights isn't a good average... Seats: I'm very small, and was very glad in these seats. I found the seats quite uncomfortable because they don't recline at all! Food/Beverage: Nothing is provided - not even water. Baggage Check: When making reservations, $30/bag to check didn't seem too bad. However, when pre-registering my luggage, in order to receive the $30/bag rate, I would have needed to spend $50 additional for a membership. I don't fly enough to make that worthwhile."
Pros: "The trip there was fine until the attendant couldln't find the shoot that held my luggage and we watched 7 pieces of luggage go around for 20 minutes When he found the correct one luggage came from 2 planes On the trip back home it took too long for a wheelchair and my familly were worried"
Cons: "I liked the first seat, liked that I just had to pay one time for a seat, and I really liked the attendants on both trips."
Pros: "Absolutely nothing"
Cons: "The fact you lied about baggage fees, the fact your airline took it upon them selves to chance the standard size and weight of a carry on bag, the fact they charge you a "convience" fee for carrying your own bag. It's actually cheaper to have the airline handle your luggage than for you to carry it. The fact luggage fees seem to randomly change. I was charged 45$ for my bag on the outbound flight but for some reason I was charged 57 for the same bag for the return flight. Had I been made fully aware of all these charges I would have been able to save money while flying on a real airline."
Pros: "I had very low expectations of Spirit Airlines... from their reputation and things I read online. But my family and I had a GREAT experience yesterday. Our bag check process went smoothly and the staff was very courteous. Everything went smoothly for boarding and my husband, my son and I all sat together in the same row. Everything couldn't have went smoother and i really wondered what all the fuss was about Spirit airlines??? We had a really great experience and would do it again. Can't beat the price, even if you pay to check a couple of bags ahead of time."
Pros: "Flight attendants race by without offering drinks, no leg room even for short people. Sat on the runway for 35min waiting for a gate to open"
Pros: "Nothing"
Cons: "I did not like the fact that I paid my ticket 2months in advance, and when I got to the airport 2hrs early, I was told that I was late and the plane was already full. How can it be full when I had a two months reservation? It seems like they sell the same seat to more than 10 people and then they gamble on the first person to sit in it. How can a company that is run by a human being be so greedy? I have learned my lesson. There were 4 more people who the same problem as I. When I called Customer services, i was told that there is nothing that They could for me because they are not at the Airport with. I asked if they could put me in another flight and they refused saying that I have to buy another ticket. What I do not get is why Spirit is still in business? Someone warned me about them, but I thought that maybe it was that one time, but I was disappointed big time. My sister lost a baggage with spirit 2 years ago and they never helped. Spirits have lost me as Customer and I am sure that I will not be the only one. They make their tickets cheaper to lure people into buying them, then they still their money without even thinking about humanity. I had to buy another ticket and I am flying tomorrow. Worse company ever. They do not deserve to be working with people. People should never trust Spirits, it is beyond the worse."
Cons: "Did not like that it feels like a bait/switch to shop for flights, then highly up charged for things that should be included. Like being charged to check in... Isn't that covered when a ticket is purchased?? I purchased through Kayak and find out later that we can save money by doing everything ourselves online or at kiosk. Then watch all staff sit around and socialize while we over pay. Why have a staff at all? I had to pay to sit in exit seat then asked to assist in emergency. If occupying those seats... Why do we have to pay extra? I guess not what I had in mind. I will choose different airline next time. I paid more to fly my bags than it cost to fly myself. Don't understand!"
Pros: "Punctuality"
Cons: "Being charged for baggage"
Pros: "Wouldn't know that wouldn't even let me print my ticket."
Cons: "How when I waited in line and ended up only being 40 minutes early rather than 45 they wouldn't even pull up my reservation, which I had already checked in online too, just needed a printed ticket. Instead when I mentioned where I was going he just remarked too bad it's too late you needed to be here earlier I can't help you and proceeded to the next customer completely ignoring me. I guess being a paying customer gets you no where with this company. Now I see why everyone hates them. I used to stand up for them but I guess it was only a matter of time before being subjected to their terrible business practices."
Pros: "Fast boarding."
Cons: "The airline didn't allow me to print my boarding pass until 8:30 pm on the night before my scheduled 8:38 am departure. At that time the fliglht departure time was delayed. In the morning the flight was delayed again. Fortunately I had a three hour layover in Atlanta, so the delays only meant less of a layover. The seats were uncomfortable. It was a clear day without many clouds, but somehow the pilots on both of my flights weren't able to hold the planes steady during the takeoffs, climbing to altitude, and approaches for landings. The planes were wobbling a lot---like they were no longer on smooth automatic pilot."
Cons: "Spirit cancelled on me last minute and would not put me on another airline to get to Minnesota. It was a terrible experience and I have no interest flying with them ever again. After speaking to a counter agent, I called them and they couldn't get me on anything to get to Minnesota that day, which is when I absolutely had to be there in order to get my work done. It was a huge waste of my time and resources. Sure, I got my ticket price back - only after arguing with them that the reason that I should get my full ticket back (instead of just the leg to Minnesota) is because THEY cancelled on ME."
Pros: "The price is right, and Yunes was hilarious, he made the whole trip quite enjoyable."
Cons: "I paid for the big seat, brought my travel pillow, but still couldn't get comfortable and grab some rest. It made it difficult to enjoy the rest. Difficult, but not impossible; thanks mainly to Yunes."
Pros: "I'm happy they transferred us to American Airlines, as we'd had 5 hectic hours not knowing whether we'd get home that day."
Cons: "We were disgruntled by the unexplained delays."
Pros: "Nothing. If this airline lasts a year I will be surprised."
Cons: "Pricing is deceptive as any assigned seat costs extra. Boarding is a mess. I think they sell group 2 boarding as an extra but let group 2and 3 board together. Aisle, window and middle seats board together so people are constantly clogging aisles during boarding to let people into middle and window seats. As a result the policies that reduce carry-ons don't speed up boarding. They do clog up the departure lounge as people who haven't paid for a carry-on are pulled aside for a charge that makes their total flight cost the same as a carrier with the usual, albeit slim, amenities of most domestic airlines.This flight was hours late as was the other leg of this trip. Seats do not recline, at all. Some seat backs are just a layer of fabric, so if someone puts a knee or foot forward you get a real jab."
Cons: "Mike the clerk that check me in was rude and inconsiderate other then him everything else was wonderful"
Cons: "flight attendant did not make the person in front of me put their seatback up for takeoff or landing, and I was the row before emergency row so it was hard to get in the seat or out! The 3-4 minute sales pitch for a credit card was over the top after being nickel and dimed for everything from boarding priority, seat selection, and bags. Spirit should not be listed with other airlines on flight services such as Kayak because of their hidden fees, and charging for carry on items. You should not have to sign up for their frequent flyer program in order to print a boarding pass."
Cons: "I had to get to Chicago a few days early so I ended up not using my spirit ticket. I couldn't figure out how to contact spirit airlines to let them know I wouldn't be using my ticket. I didn't know if I let them know a few day's ahead if I would get a refund."
Pros: "I like that the weather was nice"
Cons: "I didn't like that I paid a lot more for my bags, almost $150 for 2 bags to check inn, just to get to Minneapolis and another $150 to get back and plus they was rude when I got in the airplane cause my seat belt wasn't on right, well I'm not a small guy, they was gonna charge me $5 to rent me an seatbelt adapter made me very uncomfortable in front of all people in the plane, so on my way back home I bought another ticket for south west one way trip, but I would NEVER EVER RECOMMEND SPIRIT AIRLINES TO NO ONE,"
Pros: "Prices were good. All of the crew was great and professional and friendly except Cindy."
Cons: "No effort to get me on flight which I suspect was delayed. $5.00 credit with Spirit not applied to new flight as promised. 2 hrs. 34 mins on a stopped plane no fun. A few minutes more and, by law, we would have been de-planed. Nobody likes long hours on a stopped plane. Flight attendant Cindy is a problem waiting to happen. She seemed to have an authority issue. She instructed us to remain on carpet and out of galley-flight attendant area she said. I did that and she still asked me and another passenger to move. "Standing near my doorway scares me" she said. I also heard her reprimand mothers with children very un-professionally. Not very nice table manners."
Pros: "Our flight was delayed and then cancelled. There was one woman who was helpful in customer service when I arrived at the airport. I explained that I had to change my flight recently and am 6.5 months pregnant. Because my travel was booked within 7 days of the original flight, I was charged a $90 fee to make the change even though I made the change within 2 hours of booking. I was not reimbursed the difference of the flights. I was instead given a voucher to use within 60 days for the difference minus the $90 fee. I sent to online requests to customer service requesting contact because I am pregnant and will likely not be up for travel for several months. I got no response. The customer service rep who helped my friend and I book a replacement flight when our flight was cancelled was great and did his best with a sense of humor. It was obvious all of the staff did their best but were honest about the limits they had in being helpful: we waited in flux for an hour to find out if the cancellation was confirmed after being delayed for several hours. It was made clear that the replacement flight had to be within the range of the cost of the original ticket. Spirit ticket costs are completely misleading because of fees added for carry on bags, printing a ticket, water on the plane, etc. People tried their best but the set up including the website feel like an intentional scam."
Pros: "It is cheap, if you can make it stay that way. I'm getting used to the middle seat. The snacks I brought with me were great."
Cons: "This flight: -Pilots were delayed, plane left 50 min after scheduled time. -While we waited the cabin was pretty hot and uncomfortable which made no sense considering the outside temp was in the 60s Every flight: -The really loud /long credit card advertisement announcements -the seat in front of you is about an inch too close unless you pay extra, then you have almost too much -they keep fares low by sticking it to people that can't keep track of all the little rules to avoid fees. Luckily I made it past the traps. -I don't like that they are further decreasing the allowed size for free personal item starting in a few months, seems like an unnecessary measure to stick more people with last minute bag fees. -The website is not great, I have only flown spirit about 5 times and I have had the website crash while trying to check in at least 3 time. At two check-in's per flight, that's a 30% failure rate. and then there's more ads, yay my favorite..."
Pros: "Boarding was smootth"
Cons: "Baggage fee is too expensive! $ 50! Apparently booking throough Kayak, they never sent me a reminder a couple days before departure to remind about luggage. $50 for baggage fee is a scam."
Cons: "$100 extra for luggage"
Cons: "This shouldn't be under a cheap category. Considering that I had a carry on, I ended up paying and additional $120 for baggage. On my return flight I sat next to someone who for sure was on some sort of methamphetamine or heavy upper and could not sit still for a moment. or stop scratching herself. There is no phone line at all that gets you to a human to speak to... at all! So asking for specific flight details was impossible. To get a bottle of water on a 5.5 hour flight was $3 which is inappropriate. The seats do not recline and are small. If you do not pay for you carry on a head of time they will charge you $100 which is basically robbery. I will never fly spirit ever again."
Pros: "The crew and airline worked with me."
Cons: "This was a quick turn around trip for me, just taking my son home from his summer visit. My flight in was delayed as was my flight out. When I went to collect my ticket the customer service individual said I HAD to use the kiosk. It wouldn't print my ticket causing me to now be pushing it even closer to take off. She ended up having to call and get permission to allow me to have my ticket to proceed to boarding. If she would have helped me to begin with I don't think the extra time for a phone call would have been necessary. I do however thank the attendants and flight managers there that day for helping to ensure I made my flight back home without fail."
Cons: "I picked Spirit because it was the cheapest. You get what you pay for. Keep in mind when you choose Spirit, you will have to pay for your carry on that is not your personal item, pay if you want to pick your seat, and pay if you have the person at the counter print your ticket. Spirit also cancelled our flight. We spent about an hour on the phone with Spirit and said that they booked me on another flight. When I went to check in, they didn't have a reservation for me. It was such a cluster. I will pay the extra money to not fly Spirit."
Cons: "I checked in online the night before, but did not print my boarding pass. When going to check bags, I waited in line only to find out at the counter that I have to print my boarding pass at a kiosk - if they do it for you they will, of course, charge you. Ridiculous. When I went to print the boarding pass, I got charged again - apparently it did not go through the night before for some reason although I was never alerted. So I was charged more now for paying at the airport vs. night before. Not to mention, two charges showed on my account."
Cons: "I called 10 days before my flight to cancel it due to a death in the family. I was told someone from management would call me within 5 day about the matter. I never heard back so I called the day before my flight and I was told once again that someone from management would call me within 5 days. They apologized that no one ever called me the first time. It's been 13 days since that last phone call and I still haven't heard back. Three tickets down the drain and no one ever called me back so I could at least pay the cancellation fee to get credit for another future flight. Horrible customer service!"
Cons: "I didn't like the charge for my "carry-on", that fit in the bin that stated, "if it fits, it's free" Wasn't free, $65 on the way to Minn. and $55 on the way back to LA. I also think your flight attendants talk way too much over the intercom. I get if you are trying to push your credit card, but I didn't need to hear about it for what seemed like 15 minutes. For people on such an early flight who would probably like to catch up on some sleep a little more quiet would have been nice. Also I think someone can spent max $10 at a hardware store and purchase something to place on the restroom doors so that they don't need to slam so much. I guess that's the price you pay for sitting in the a last row by the restrooms. **I think those seats rates should be cheaper. But probably never booking with Spirit ever again"
Pros: "Nothing"
Cons: "The extreme restrictions on luggage are very hard to deal with, and during the flight there are constant announcements for drinks and snacks for sale. Considering the base rate for a flight is only a little less than other airlines, and if you decide to pay for a reasonably-sized suitcase it's actually more expensive than other airlines, it doesn't make a lot of sense to fly with Spirit. It also feels like they're doing you a favor for even letting you on the plane, rather than grateful for your business. The entire Spirit experience drives me up a wall."
Cons: "The $30 up charge and no cash policy was obnoxious and exceptionally inconvenient. It cost me $47 to check 1 bag. I had to put money on a pay card. The pay card itself cost $5 which caused me to have to out $60 on the card to cover the cost of 1 bag. On top of that, the machine took my money only to tell me that it was out of cards. It turned into a bit of a wild goose chase. The people at the spirit counter took care of it but ended up giving me a blank card after it was all said and done and lost out of my $8 in change."
Cons: "The flight attendants were totally unprofessional. After falling asleep during taken off, what sounded like a rowdy brunch with too many mimosas woke me up. It turned out to be four flight attendants hanging out in the rear of the plane chatting very loudly. They were certainly the loudest people on this 6:30 am flight. They were much louder than the three young unattended minor boys on the flight. It sounded like they were having a great time. They were even swapping "funny" stories about passengers from previous flights. I could have slept despite the uncomfortable non-reclining seats on this flight but the flight attendant party made it it impossible. I am sure I was not the only one. Everyone in the back 5 rows was awake. The most unprofessional customer service I have ever experienced. On another note, the spirit website that one must use to check in for free is a pain. The mobile version does not work properly and the password reset link doesnt workl"
Pros: "Nothing."
Cons: "My flight kept getting delayed, and ultimately cancelled. For some reason Spirit did not feel the need to just let passengers know the status of the aircraft so that they could make other arrangements. I had to fly into a different city, rent a car, and drive home 2 hours (after sitting in an airport with no idea what was going on with my flight for approximately 6 hours). For my troubles? A $50 voucher for an airline I will NEVER fly again. No reimbursement. No nothing. And the kicker? It was entirely on Spirit. It was a maintenance issue. Absolutely horrible."
Pros: "That it didn't crash. Although that would have spared me the return ride on Spirit airlines."
Cons: "I'm not even sure where to start. Both of my flights were delayed with no explanation. Airport terminal and airplane were filthy. It literally spelled like diapers and bad cologne. There were extra charges for every possible thing, including reserving a seat and checking in at the airport. If I had known this I would have flown another airline because I ended up spending more money with Spirit. The seats don't recline, and I was told I could get water out of the bathroom sink if I wanted some. The airline crew was making several lewd and inappropriate comments on the return flight, including a male attendant saying he rubbed everyones pens down his pants. All around horrible."
Pros: "The staff for the most part was friendly."
Cons: "I am so upset by my trip with Spirit. This was my first time flying with them and I will NEVER do it again. I rather drive my 12 hour trip. They hit me with a $52 fee at check in to take a carry-on and the first lady I spoke with said it was my fault for not booking with them and checking their policies and that's what I get for booking with a 3rd party. Also, she told me that most people don't fly with carry-on's just a bookbag or purse - which looking around was obviously not true. The whole line of people was outraged at this new policy. Since I only had cash on me for my trip I had to pay and extra $5 to get it onto a visa gift card because they don't take cash. On the plane they argued with the woman behind me that they couldn't even give her water without charging her like $4. Nothing is free. Nothing is comfortable. No entertainment - not even radio to plug your headphones into. They told me if I booked my carry-on online it would only be $25 instead of $57. So I tried to do so about 5 times while on my trip and it kept saying they would send me a confirmation to set up my account. Which never came. I followed all instructions and I tried different emails to make sure that wasn't the problem. I ended up leaving my carry-on with my parents and shoving everything I could into a large purse. in the end flying with Spirit was MORE EXPENSIVE than the other airlines I looked into. I wish I could go back and not learn that painful lesson. Thank you Kayak for the ease of booking my flight."
Cons: "Flight was cancelled, due to maintenance issue. spent all day in the airport, flight was scheduled to leave at 10am found out at. 3pm that is was cancelled, staff was very rude, gave us a card to call spirit to rebook. When called the agent couldn't help for an hr due to a system update and asked me to call back in a hr and to keep trying number. No one in the airport was willing or able to help to rebook. Conflicting information was given by the gate, check in desk and the agent on the phone. We received a $7 food voucher after waiting inline 2 hrs for it. And the only options they offered; was to fly to another airport with an 8 hr layover after being in the airport 12 hrs already and catch another flight at 7am. Or to wait two days to get a flight out of ATL. Worst part was the customer service and rude staff. I won't be flying with spirit in the future. Employees stood around instead of helping and had bad attitudes. And no clue as to flight info, or plane status to keep us updated."
Pros: "The crew seemed friendly, and the baggage arrived at the carousel very quickly."
Cons: "Spirit isn't clear about their fees. It would have been nice to know baggage is cheapest when paid for at the time of buying the ticket, and gets increasingly more expensive throughout the ticket buying and check in procedure. It's bizarre that you have to pay to have carry on luggage, and it seems like their trying to trick their customers into paying the ridiculous $100 fee at the gate. In addition, I don't like that you have to pay $10 to check in at the airport. Not everyone has access to the internet before their flight, especially low income people who are most likely to fly Spirit, so it seems they are taking advantage of that."
Pros: "I am a disabled veteran and I was forced to wait in security twice for over an hour each time because Spirit doesn't allow you to use your emailed boarding pass like ANY OTHER AIRLINE. I have over 20 flights that I will be taking in the next 4 months and I will not be flying with this airline. I'd like to meet whoever runs this airline and have some words with them on how to run a successful business. Everyone I know knows not to fly Spirit. Now I do too. The price can be beat 9/10 times on in a better airline."
Pros: "I disliked everything except how helpful the staff was when I almost puked because of the extreme discomfort of the seats."
Cons: "Being in that seat for 3.5 hours was the worst thing I have ever experienced on an airplane. I think I pinched the Vagus nerve in my abdomen and almost passed out on the airplane. I somehow was able to tell my wife that I needed help, she asked for water, they told me it would be $3 and I told them that I needed to go to the bathroom fast because I was very ill. Made it to the flight attendant's seat by the bathroom and sat there for a minute, then was able to open the bathroom door. Sat on the floor of the bathroom for about 5 minutes and was 100% better. Didn't even need to vomit because my circulation seemed to normalize after getting out of that horrible seat. Imagine - sitting on the floor in the tiny bathroom was more comfortable and actually cured me. They get one star out of 10 from my because they gave me free water. Otherwise it would be zero."
Pros: "I almost swore off Spirit a few years ago, after terrible customer service and unclean planes etc. This trip has made me reconsider. The crew was the best asset. They were entertaining, so pleasant, joking and engaging with customers all while being professional and efficient. Better service than the "premier" airlines that I have recently flown. We were more inclined to order drinks and food onboard because we were in good spirits and felt that we didn't need to wait until touchdown to allow vacation to begin. Thank you for a great experience"
Pros: "There's nothing to really say that I liked."
Cons: "Seating is TINY. What's up with that? I'm 6' and 200 lbs so I'm not a small stature, but I'm hardly what be considered big, and I could barely fit in the seat. And though it's a short flight, I feel a beverage could be served - free of charge!"
Cons: "flight took off 2 hrs later"
Cons: "I don't fly Spirit that much but what I saw looked good, on time at both stops and I especially liked getting on board early as opposed to waiting until 15 minutes before the plane takes off. What I didn't care for, but what I now understand is all the extra specific charges they continue to bombard you with are really charges you don't need. Bottom line for me is that I think I spent more money because I purchased other things and the final price that I paid was MORE then my the conventional favored airline! I will fly Spirit in the future."
COVID-19 information

Safety measures for airlines flying from Minneapolis to Austin

Airlines flying from Minneapolis to Austin have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Minneapolis to Austin

Mandatory masks

Masks required on board, masks provided on flights from Minneapolis to Austin

Social distancing seating

Middle seats unavailable to book on flights from Minneapolis to Austin

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Minneapolis to Austin

Flexible cancellations

Waiving of change fees. Search flexible flights from Minneapolis to Austin

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1/29Sat
1 stopMultiple Airlines
26h 15mMSP-AUS
$77
2/5Sat
1 stopAllegiant Air
21h 51mMSP-AUS
$79
1/22Sat
1 stopMultiple Airlines
13h 47mMSP-AUS
$80
2/10Thu
2 stopsSpirit Airlines
14h 50mMSP-AUS
$81
2/4Fri
2 stopsSpirit Airlines
14h 02mMSP-AUS
$82
2/26Sat
1 stopMultiple Airlines
18h 41mMSP-AUS
$85
3/27Sun
1 stopMultiple Airlines
16h 02mMSP-AUS
$94
5/29Sun
1 stopUnited Airlines
5h 09mMSP-AUS
$108
2/19Sat
nonstopDelta
3h 05mMSP-AUS
$119

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Minneapolis - Austin Flights

Departure:

Minneapolis (MSP)United States

Destination:

Austin (AUS)United States

Return flight deals:

Austin - Minneapolis

Cabin classes:

$456
$437
$67

Browse origins:

Browse destinations:

$118