had to check bag at gate when there was still overhead bin space. As usual the WIFI didn't really work.
Terrible delay today. also, waited 90 minutes for baggage to unload in Seattle earlier in the week.
It was as expected and I was grateful for the wheel chair help and ease of use.
It was rough. The staff was unprofessional, the choice of on board drinks terrible, it was cramped in space at every airport, they always ran out of overhead bin space so they pressured people to check bags for free or we couldn’t leave on the plane— so I did check my bag to help, and they nearly lost my bag. My bag did not arrive on the luggage belt, another man on my flight and I had to waste our time going to the baggage office to search for our bags. I would only fly southwest again if it was my last choice. Also, my flights were consistently delayed over and over again— at one point they straight up told us we were waiting for the pilot to arrive.
Was ok. Had about a 1 hour delay and snack was not good.
Tight seats. Be prepared to sit in the middle if you are in boarding group C.
Good experience. 100% full plane BWI-MHT got pretty warm during short flight.
This was a connecting flight for me and I had already traveled for 7 hours. First, the Pilot didn’t show up and then the gate changed twice, after which the flight was rescheduled for 2 hours later. This made me late and I had to make other transportation arrangements to get home to Astoria another 1 hour & 45 minutes away. This cost me $250 more than it should have. Will not fly southwest again.
There were 30 people allowed to board before A group. Totally shitty. And WiFi didn’t work,
Long layover in Chicago. Wish that could have been lessened.
Awful. Flights were delayed due to FAA which is out of your control I understand, but the communication was awful. Kept getting further and further delayed and then a different flight that was supposed to take off after ours actually took off before us. One of the employees was super rude, too.
Our gate agent was absolutely amazing. Personable, kind, and helpful. She alone makes me want to return to use Alaska Airlines.
Flight was on time. My pre-ordered meal came as expected.
Great. A to B no issues. Everyone did their jobs exceptionally. All great. God bless America.
The flight was good, comfort in the seat was good, drinks were good, entertainment had a large selection to choose from. I really liked the multi function of the tray tables, I hadn't seen that before. My only downside was that I wasn't able to have your snacks. Please have a wheat free option for a snack.
I read online that flights longer than 2500 miles also got a complimentary snack pack which did not happen. It just helps break up the long flight when you get a snack here and there. Apreciated the coke and coffee though. Everything was on time and I feel like we maybe arrived earlier than expected as well. I cannot complain.
The flight attendants were unkempt and show no customer service skills. They avoided eye contact. There were no smiles and they were dismissive and snarky.
Flight was delayed 5 hours for no reason. Every single time I fly Alaska, there is a problem. This will be the last time
I missed my flight and they were. Wry helpful in getting me on another flight. Would fly with them again
It was a tiny plane … even though I paid for upgrade, no internet… no plug ins, no entertainment… 👎🏻
I’m on this flight every other week. Same flight, same day of the week, same time of day… Multiple times there are issues getting flight plan registered and FAA approved r to take off. PAPERWORK This is exhausting and it sucks.
They announced a mechanical issue prior to boarding Said it was fixed, we boarded Waited Then learned it was not fixed Had to deplane and go to new gate Bought wifi on plane and it never worked
We were delayed so pilots can rest and had no WiFi the whole trip. First class seats are small compared to other planes
I am in a wheelchair The gate agent knew exactly how to boarding A wheelchair first also the flight attendant knew exactly what she was doing
The ac must have died, it was way to hot on this flight. Boarding g was chaotic. The flight was delayed for boarding. Not a great experience.
I missed the flight because the Minneapolis flight was 49 minutes LATE, and the Boise flight LEFT 24 minutes EARLY!
New high end luggage ruined/zippers broken, items missing. All happened on return flight from msp to mso. Do better! Not store bought luggage but high end personalized ogio custom embroidered luggage. Total slap in the face ontop of an extra luggage fee that took me 3 hrs on chat to resolve.
The plane was old and thus the seats were not good. No cushion left whatsoever, and it all was a bit worn out.
The only thing I would say is we tried to get on a standby earlier flight, but with our fair we couldn’t. That seems senseless to leave with open seats..
Friendly boarding crew. Better could have been a bit more substantial food for this 3 plus hour flight.
Food was not Good Nuts came very wet & not tasting Good Main course I asked for Steak they got me Chicken because they don’t have more !!!!
The Wi-Fi did not work, so you weren't able to watch entertainment on your own device. They did not have wired headphones so you couldn't watch it on the in-seat entertainment screen either. There was plenty of time to do a drink and snag service but the flight attendants chose not to.
Had a one hour delay due to mechanical issue. I didn’t think I’d be able to make my connecting flight, but they waited for me and greeted me when I arrived to help things run smooth.
Late- that’s what United does best. Missed my connection, rebooked to a flight 17 hours later and had to spend $500 on a hotel. What did I get? A $15 meal voucher. What can you get in an airport for $15. I hate United so much.
Standard flight with a drinks and a snack- overall very quick flight. The flight attendants were very strict, bordered on rude.
Staff were good. My seat was in need of repair, but for a short flight was not problematic. Usual basic snack and drink setup that you'll find on any US carrier. Over, a decent, basic flight.
I will never book a flight through Cheap fare. They booked me from Portland Main . And would not give me a refund, so I bought 2 tickets one for 299. From Portland Main to ORD. Then I had to buy a ticket from Oregon PDX to ORD that was another 440. So Just so you know they even told me it was there fault but no refund. Bad bussniess. I did inform United but they said they couldn't help me due to the fact I booked through Cheap Tickets. Never again. And I'm spreding the word. I let everyone know at my 50th class reunion
Pilot Erika DeLong made us feel safe and at ease in a frankly scary time to be flying. Her warm smile and greeting and excellent command of the aircraft in foggy bumpy weather helped us all to calm our nerves and get us home safely.
They did get us booked on a later flight, but it made us miss our connecting flight. So, we had to stay and another state overnight with no luggage or clothes. Because they kept our luggage at airport for next flight on the next day.
Loading was quick and efficient. The bate and switch with discount tickets were you are forced to pay for bag.
Everything went very smoothly! Thanks for a great first experience flying with small children!
Crew members great. Everything else a 0! Got on plane at 530am. Got de boarded for mechanical issue. Supposed to leave by 830 am. Zero communication from gate agents. Then supposed to leave by 230pm. Then delayed till 330pm. Still zero communication with gate agents. All they would say is if you have an issue call the 1800 number. You call and sit on hold minimum 45 minutes for zero answer. Finally board at 345pm didn’t take off till after 4pm! Sat in airport for 11 hours with 4 adults and 3 kids. Finally offered a $100 (we are sorry) voucher for next trip. Missed whole day in Florida had to change reservations in Florida! Absolute joke of an airline! And I usually really like sun country.
3 seperate extremely rude unhelpful staff. Delayed flight. Lost my bag
Exceptional take off and landing in snow and wind…thank you to the well skilled pilots!
I liked entertainment system being downloaded on my iPad. The selections were limited but I appreciated being able to use my own screen. The flight was just fine. My only issue was both terminals being far from the main airport. Especially stoning at LAX near midnight and having to wait for a bus to take us to baggage pickup. Very inconvenient.
Just fine but comfort is always an issue since the seats are so close
I did not take this flight because the reservation made by Kayak was wrong! Kayak owes me a trip from Minneapolis to Duluth.
Flight was late, boarding was a mess, families separated so they could make extra profit.
Multiple delays on both flights, nearly doubled my total cross-country travel time. Will not be flying with this airline again.
On time flight. Smooth boarding and smooth flight. I paid a little extra to sit up front but really enjoyed the extra leg room. Would flySun Country again.
