MSP - SAN
Find cheap flights from Minneapolis to San Diego
Good to know
|July||Best time to beat the crowds with an average 27% drop in price.|
|March||Most popular time to fly with an average 25% increase in price.|
Average price round-trip
|$232||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Minneapolis to San Diego
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $98 or less one-way and $163 or less round-trip.
- The cheapest flight from Minneapolis St Paul to San Diego was found 20 days before departure, on average.
- Book at least 1 week before departure in order to get a below-average price.
- High season is considered to be February, March and April. The cheapest month to fly is July.
- Morning departure is around 20% more expensive than an evening flight, on average*.
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Top 5 airlines serving Minneapolis St Paul to San Diego
Scores according to KAYAK customer reviews
Pros: "I appreciate that Delta leaves seats empty, for our health."
Cons: "Snacks were all sugar-laden. Not good for anyone!"
Pros: "The crew was amazing."
Cons: "The seat backs are very uncomfortable for my neck & upper back. Difficult to tolerate, and gave me headache on each flight."
Cons: "When I pick up my bags"
Pros: "We needed a seat belt extender and one of the crew members noticed and was so kind in getting that. No embarrassment or drawing attention to the customer. His name? David"
Pros: "On time departure and smooth landing"
Cons: "More leg room. Stop nickel and dining passengers to appease investors. Delta is an evil corporation"
Cons: "I’m would be much better if I can sit by my husband."
Pros: "On time"
Cons: "Seats did not recline"
Pros: "Great flight attendants and crew, 30 min early!!"
Pros: "Great service. Smooth flight. Funny flight attendants. No issues boarding or deplaning."
Cons: "Food wasn’t great. What’s new?"
Pros: "Service on tme"
Cons: "Small plan"
Pros: "Like Above"
Cons: "Like above"
Cons: "2 1.5 hour delays for things that Delta messed up"
Pros: "On time, comfortable, great flight attendants."
Pros: "They offered some snacks"
Cons: "I didn’t like the fact that they had no backup pilots for the plane. We waited 12 hours!!!!!! For a flight"
Pros: "great flight , on time, great service"
Pros: "Not much"
Cons: "The re route to MSP... Seven hour flight time for a two and half hour flight..."
Pros: "Everything went smoothly."
Cons: "The row I chose for a seat was next to the bathrooms. Those seats don’t recline. Found it it’s very hard to sleep sitting upright. That made the flight and the first day of my international trip difficult. It would be nice for the sites seat selection feature to include such nfo on seats. I paid nearly $2000 for a shitty seat."
Pros: "It was a good flight"
Pros: "On Time"
Pros: "On time"
Pros: "on time"
Cons: "The temperature in the plane from Rhineland to Minneapolis and to San Jose was hot"
Pros: "Refer to my comments about flight from Chicago to Minneapolis."
Pros: "Very courteous staff. Legeoom not too bad."
Pros: "The food, comfort and service of Delta One class have continued to excel. Since this was a scheduled late departure and they still offered the full menu, I chose to have only the appetizer portion. This turned out to be a fine soup, salmon salad and multiple extras. This was perfect for an 11:00 PM dinner."
Cons: "It enough leg room and I am not tall. I'm 5'5""
Pros: "On time"
Cons: "No entertainment Small overhead bind"
Pros: "We were bumped to 1st class, presumably because of our Delta gold skymiles card. It was great! The duration of the +3 hour flight was heavenly!"
Pros: "The cinnamon cookies, the in-flight movie selection, and the helpful flight crew helped make this flight not as bad as it could have been."
Cons: "There was an infant in the seat directly behind me that chose to cry and scream through a large part of the flight. The mother of this child did not/was not able to keep the child from crying. Even with headphones on, this child's crying persisted to pierce the ears of every passenger within 5 rows of it."
Pros: "Crew was nice. Free wine. Lots of great entertainment choices."
Cons: "I do not like that when you book through Kayak you cannot choose seats on Delta. Is there anyway to do this?"
Pros: "Satellite TV on this flight was perfect! I got to watch a football game live that I really wanted to watch, but conflicted with this flight. It was great! The leg room was good and the seat was comfortable on this short flight. The lighting was appropriate for an 8pm-12am flight. Crew was nice"
Cons: "nothing to note here on this one."
Pros: "Read above"
Cons: "Read above"
Pros: "*departed and arrived on time. *the only male flight attendant was full of smiles and friendly to everyone."
Cons: "The Two female flight attendants standing just behind business class giving the safety demo need to be more professional and take it seriously. They were chatting back n forth, rolling eyes, and didn't fully show how to use the life jacket or oxygen mask."
Cons: "Not a lot of leg room"
Cons: "No entertainment."
Pros: "Aisle seat; leaving on time"
Cons: "Sat next to family with 3 small children; kids and parents did very well. Wished Delta could have arrange for family to have 3 seats together. Would have been family friendly."
Cons: "Lunch sandwich was too spicey"
Pros: "I liked being in a lie flat seat"
Cons: "The seat, tray table and storage pouches were filthy wiht crumbs,stains, debris on my seat. A substandard experience and shows disrespect to paying customers, for whom airlines exist!"
Pros: "Delta used to be such a good quality airline, but lately, the fact that you have to pay for all checked luggage, small overhead compartments, and the over-selling of seats makes it feel cheap and less stable. I think the boarding process should start with people in the back of the airplane and fill the plane back to front. Boarding would be more efficient."
Pros: "Entertainment system was a plus"
Cons: "Boarding order. I was toward the back of the aircraft yet had to wait until last"
Pros: "Pilot got us through rough skies with ease and landed beautifully. Also managed to get us back on schedule. Very pleasant."
Cons: "Small craft commuter service. Nothing to compare to."
Cons: "I have MS so I always select an aisle seat because I can't sit still and if I try I end up with a lot of pain. They want us by our seats during the flight. I selected our seating at the time of purchase, checked 24 hours in advance & checked at the front desk before going to our terminal and we still had the seats I selected at all those points. I heard names being called while we waited for our plane, but ours was never called. It wasn't till we boarded that bells started going off & our seating was changed. I spent 8 1/2 hours in pain!"
Cons: "The flight was very bumpy and didn't have the option to watch a movie."
Cons: "we had to get off plane and use another one. a hr delay but it wasn't that a bad .better to break down on the ground than in the air"
Pros: "Son got to see the cockpit after the flight."
Pros: "PLEASE READ MY COMPLAINT AN ADDRESS IT. OTHER THAN THAT COMPLAINT THIS TRIP WAS GOOD CONSIDERING IT WAS MY FIRST TIME FLYING IN 32 YEARS. THANK YOU THE EXPERIENCE WAS GOOD ACCEPT FOR LACK OF COMMUNICATION FROM TERMINAL TO TERMINAL TRANSPORTATION. I HAD A WONDERFUL TIME FLYING DELTA AND WOULD DO IT AGAIN IF THE OCCASION ARRIVES AGAIN."
Cons: "CONNECTING FLIGHT DROPPED OFF 4 TERMINALS AWAY WITH NO OFFER TO SEE IF I NEEDED TRANSPORTATION FROM ONE TERMINAL TO ANOTHER. IT SHOULD BE OFFERED TO ANYONE WITH CARRY ON LUGGAGE WHO HAS TO CHANGE TERMINALS. WHEN I EXPRESSED MY COMPLAINT TO THE LADY AT THE GATE SHE WAS RUDE ABOUT IN ABRUPT. SHE SAID FILE THE COMPLAINT ONLINE IT IS NOT MY PROBLEM WE CAN HELP UNLESS YOU ASK. WELL WITH NO SIGNS TO SAY DO YOU NEED HELP GETTING TO THE NEXT TERMINAL OR AN ANNOUNCEMENT ON THE PLANE AS YOU LAND I DIDN'T KNOW AS THIS WAS MY FIRST TIME FLYING IN 32 YEARS."
Pros: "EVERYONE WAS FRIENDLY"
Cons: "NOTHING ON THIS PART TRIP WAS FINE"
Cons: "Not enough space."
Pros: "Everything went amazing and smooth! Very well done Sun Country"
Pros: "Crew was great."
Cons: "Video capability or included would be great"
Pros: "the Crew was nice"
Cons: "I already checked in online and paid for a checked bag 24 hours prior to arriving at the airport. I arrived 90 minutes before my flight was boarding and waiting in the bag drop line for over an hour. The agents behind the bag drop receiving kiosks were slow and unorganized. Almost missed my fligh"
Pros: "The flight itself was fine however, I hated have to pay $20 on top of my ticket price for a seat. Next time I'll factor that in and fly delta."
Pros: "The staff was accommodating to my needs especially with having a service animal. Always loved flying with Sun country."
Pros: "Was great?"
Cons: "Was a long line to check in, in Minneapolis. No automated check in."
Pros: "Boarding was quick and simple"
Cons: "Our luggage wasn’t put on the flight!!!"
Cons: "It is understandable that flights get cancelled /delayed due to weather conditions but it is NOT ACCEPTABLE to handle the situation the way Sun Country did. My flight was delayed by 3 hours due to weather and I missed my connecting flight. The were was no one available at the San Diego terminal to answer questions and the call wait time was 60+ minutes. Eventually I was told that I would have to make my own arrangements for my connecting flight and the connecting airline (Alaska-which must be an affiliate as I had been booked for a Roundtrip ticket via Sun Country) would be responsible for that. So Sun Country just left me hanging and it was up to me to work with Alaska to complete the second leg of my trip."
Pros: "Flights were on-time, boarding process organized, flight attendants friendly, smooth flight"
Cons: "on line system wouldn't let me pay for my baggage pre-flight (entered info 5x so I had to call, wait 30" for call back, went through just fine over phone. confusion x2 in baggage claim with delays, mix-ups carousels could easily put my bag under the seat in plane #1 but it wouldn't fit under the seat in plane #2 (space size definitely smaller)"
Cons: "45 min. delay waiting for connecting flight from New York. Realize the weather was bad out east so can understand that."
Cons: "Plan was delayed due to mechanical problems. Flight crew was not very friendly"
Cons: "We had to change our tickets from Tuesday to Friday our mother was put in hospice. But she passed away on Monday and we were able to change tickets back to Tuesday but we’re not refunded our 400.00 dollars!"
Cons: "the board time is too inconvenient."
Cons: "No snacks"
Pros: "on-time had special celebration for the pilot. It was his last flight. Passengers all clapped."
Pros: "Food and service rated top for first class"
Cons: "Seat belts very short in first class. Bathroom smells over load!"
Pros: "Clean plane, roomy, easy on off, nice staff"
Cons: "No free snacks, no free entertainment"
Pros: "The boarding method went the quickest of all flights I've been on for both flights. Check-in in MSP was quick and some of the attendants were friendly based on what I overheard. Staff in SAN was friendly."
Cons: "A new mom was in the aisle walking to keep her baby quiet and to stretch her legs (after the drink, snack, and trash carts had gone by) and had her back to a flight attendant also coming down the aisle. She was talking to another parent on the flight when the attendant came behind her and told the woman, "Excuse me. Some of us are still working." Her tone was suuuuper rude and uncalled for. A friendly "excuse me, please" would have been just fine and would have gotten the job done. I went to the bathroom a couple minutes later and the attendant was on her break and eating, so maybe she was hangry, but still! Seats were uncomfortable on both flights, but not as bad as Spirit Airlines. I had bad low back pain afterwards, even after getting up to walk partway through the flight. This is something I've experienced on a couple other airlines too, but the legroom on planes has gotten worse. For those of us with long legs, it's a huge pain. I'm 5'9", so I can't imagine how it is for someone taller. The legroom on Sun Country was just as bad as other flights. Probably a strange complaint, but the seat back pocket had a bar running in the hem, so when I put my water bottle inside, the entire pocket stuck out as far as my water bottle. This meant I had to choose between having the pocket rub against my knees or hold my water bottle between my thighs. Neither were ideal. The check-in in San Diego was painfully slow. There were three people standing there, but only one person seemed to be checking people in. The staff was friendly here. A Sun Country employee at MSP told a man he had to check his carry-on suitcase because the wheels stuck out of Sun Country's tiny metal carry-on test box a CENTIMETER. I kid you not. Absolutely ridiculous. I saw much larger luggage come onto the flight. The woman who checked me in was quick but I wasn't able to ask any questions before being sent away. No free snacks or entertainment which seem to be included on most other similarly priced airlines. The food for purchase (burgers and Jimmy Johns or something) made the plane smell bad. I asked for coffee with cream and sugar as my complimentary drink and was given the powdered creamer packets. Fine, okay, I understand if that's all they have, but then I saw them walking through the aisle later offering coffee and they had creamer cups in their aprons! No one asked me which kind I wanted. :("
Pros: "Great flight. Very friendly flight crew."
Pros: "low price flight attendants offered multiple rounds of beverages seat was reasonably comfortable"
Cons: "long delay for unclear reasons (problem with a printer?) no wifi available in flight"
Pros: "Easy boarding Nice Staff"
Pros: "Stewardesses smiled a lot Safe flight"
Pros: "Lucked out with no one in the middle seat again.."
Cons: "I was in row 9 so my seat didn't recline because the exit row was behind me which literally made me furious. I was so uncomfortable I asked a flight attendant for a pillow & she said they didn't have any when I in fact saw the overhead compartment in the front of the plane with pillows in it while boarding... I found that super rude."
Pros: "Direct flight and it was on time!! Flight attendants were friendly."
Cons: "Could have used a little more space or a reclining seat."
Pros: "So easy, totally enjoyed the Check in to landing!"
Pros: "Sun Country air is great. I'd take them again. Our flight got delayed at our start point and when we got to Minneapolis for our connecting flight, they held all the applicable connecting flights for us. That's something that no other airline will so. I haven't had that happen since the 80's! The staff was pleasant too. An all over great airline"
Pros: "No frills"
Pros: "on time and no problem getting seats I wanted"
Cons: "Given unsafe seat. Had to change at last minute prior to landing, by a very abrupt flight attendant. Seat should have been red lined. Another passenger where I was moved to had a similar experience. My flight attendant told me that I should have reported the issue earlier. How was I to know that any seatback that goes up 2 inches short of vertical is bad. Am I to know the airline or FAA rules?"
Cons: "I have never been so cold on a flight. I thought I was going to loose feeling in my feet. I had to put on socks and stuff my feet in my carry on under the seat in front of me. I had to warm up my shoes between my legs before putting them on to disembark."
Pros: "Friendly staff"
Pros: "It was a pretty good flight..."
Pros: "I really appreciate that you continue to honor those of us who have or are serving in the military by allowing us to board early. It is very humbling to be shown this preferential treatment, but it says something very good about Sun Country, so thanks for doing it."
Pros: "So convenient in mpls!"
Cons: "I suggest in flight wifi for purchase on your own device"
Pros: "Flight was right on time and attendants were awesome."
Pros: "punctuality and ease for boarding."
Cons: "seats were below expectations on comfort. Online checkin was not available. website is poor."
Pros: "All of the crew were very cheerful, energetic and helpful."
Pros: "Space in between seats"
Cons: "Would be nice if snack was offered - free of charge."
Pros: "The Rooom!!"
Cons: "Food Coices. It would be nice to have some Ketogenic options. Nuts, meat and cheese without the breads."
Pros: "Nice leg room and friendly workers."
Pros: "3.5 hours, no food or entertainment offered"
Pros: "Everyone on sun country was so friendly! I had a pretty tight seat spot in the back and got asked to move to first before we took off. As a member of the National Guard, I really appreciated that! Everything was great."
Pros: "The updates on my phone . I know where to pick up my luggage before they made the announcement in the flight."
Pros: "The cost of the flight"
Cons: "Just your average/normal flight. You get from A to B simply"
Pros: "Sun country is a modern airline with good old passenger comfort values. I'm tall and like the fact that for a very reasonable cost that I can upgrade to a first class or exit row seat. I upgraded to first class for the return trip and was very pleasantly surprised to get real first class service. I Will always check sun country first when purchasing airline tickets."
Cons: "Departing and returning flights were perfect. Thank you."
Pros: "My husband has special needs and the entire staff (pre-ticketing, ticketing, gate, flight attendants) were all "above and beyond" supportive and caring. They were knowledgeable and sought to be proactive in accommodating our special needs. They brought a personal and professional touch to their service and the Sun Country organization. We will definitely check first with Sun Country in the future for our travel needs. Thank you!"
Cons: "Please see above."
Pros: "Very accommodating Wonderful staff Comfortable seating (exit row) Funny: Willy Wonka on the exit row instructions!"
Cons: "I am 5'6" 130lbs and feel like a Great Ape trying to squeeze myself into the seats and walking down the aisles. And when the person in the row in front of me puts their seat back I have my tray smashed into my rib cage. Also, the airlines, not just Suncountry MUST do something about this carry on policy! With everyone trying to believe they can stuff their "carry on" into the overheads is causing delays and headaches for those of us who realize it's best for all to check one's bags."
Pros: "Friendly flight attendants, pleasant flight"
Pros: "Equipment was adequate. I liked the on board emergency instructions!"
Cons: "Boarding was chaotic—no lines, just a mass of people all trying to get to the same place.The crew did their job but weren’t particularly friendly."
Cons: "The security check line was about a mile long at the Terminal 1, but that's not the airline's fault."
Pros: "Flight from Narita to Kaoshiung was great, as usual, with JAL"
Cons: "Slept overnight in LA terminal, Bag sent to San Diego. Flight on American Airlines to Narita was cramped. Short stay in Narita, on to Kaoshiung via JAL, got to Kaoshiung and bag was/is still in San Diego. Hopefully, I'll never have to fly American Airlines again."
Pros: "Everyone was super friendly. The plane was clean and comfortable and the food was great for airplane food."
Pros: "The flight was on time, cabin crew looked nice and professional, AA stuff at the airport of departure was very helpful with complicated check-in procedure."
Cons: "It was a short flight (less than an hour) and only complimentary drinks were offered, no little snacks (like pretzels, peanuts or cookies)."
Cons: "Had to buy another ticket"
Pros: "We were rerouted through Philadelphia."
Cons: "Flight delays and cancellations."
Pros: "Great service."
Pros: "Good and entertainment"
Cons: "I have short legs so the long flight was uncomfortable. A stop of some sort would helpnif offered"
Cons: "eh. not enough space, like most airlines these days. Flight wasn't long enough to hate it though."
Pros: "All hope was lost until Greg came to our rescue. We made our connecting flight on time and didn’t have to reschedule the entire trip until the next day- losing out on lodging and plans abroad."
Cons: "The way this flight was cancelled due to weather and couldn’t be rescheduled by anyone at the airport, on the phone — knowing it was due to the size of the plane and the weather conditions. I wasn’t even offered a voucher or accommodation for what I was being told would be a 24-hour delay. That was until we met Greg, he literally saved our trip and our experience with American Airlines."
Pros: "Everything was great!"
Cons: "Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath. Unable to use the entertainment, as I was unaware had to use my own device, which I had not set up in advance."
Pros: "Ok boarding, ok service, ok flight"
Cons: "We were delayed for about 1hr without any explanation or apology. Thank goodness i didn't have a connecting flight."
Cons: "Could not read paper when passenger in front reclined seat. No space between rows."
Pros: "Seat were larger and comfortable"
Cons: "AB 320-200 flight for +5 hours and no entertainment. Nothing on the flight. Could not pre-board on line, so instead of a zone 2 loading sequence we got zone 4. as a person who flies to Europe 4-5 times a year I do not enjoy getting on a plane in the Zone 4-5 sequencing."
Pros: "The staff tried to help as much as possible."
Cons: "I called American Airlines as ssoon as I book my trip to set up and make sure my small dog could fly with me. They neglected to inform me their partner, jetstar, does not fly animals. My luggage did not arrive with me. Both of my suitcases were mangled and broken. Items in my suitcases were shattered and crushed even though they were well packed and protected. We got stuck on the terminal in MSP and missed our connecting flight. When we finally arrived the systems were down and could not get new flights or hotels. We were told we could not get hotels and had to argue for an hour. Even though it was a maintenance issue. I arrived a day late and had to take extra leave. The plane from LAX to Tokyo was horrific. I booked a window seat, was stuck in the very middle. There was no way to charge outlets devices. The screen did not work. And my new luggage was also damaged with even more items destroyed."
Cons: "AA canceled my flight my kids who live 4 hours away from San Diego drove that distance to pick me up yesterday, we got a hotel room for the canceled flight but they ended up paying $200 for the night. AA did not let us know thr flight was canceled until late last night."
Cons: "No power at JFK. Customs and baggage claim a nightmare. After a tiring international flight, 4 hours in airport find out my flight is canceled. Miss a day of work because can't get flight until following day. No airline offer of food or hotel accommodation."
Pros: "Aircraft was safe, clean and good media selection with power-outlets for mobile device. Good updates from the pilot and crew."
Cons: "No free wifi. Crew was late which delayed the flight. No Admirals Club access for AMX Plat card holders."
Pros: "Crew was friendly. Made the connection!!!! Only made it because arrival and departure gates were adjacent but I was very pleased that they had not closed the doors at 8 minutes before departure time."
Cons: "Long delay to take off caused by: delay in plane arrival, extra security check of carry on baggage due to deplaning passenger, missed time in takeoff queue."
Pros: "My husband and I were traveling together to Dallas, and we were unable to sit together-The ticketing agent was very rude when we asked if she could find us seats that were together. She said, "We could ask someone on the flight to switch with us". We paid $738.00 total for both tickets to Dallas, and found it very hard to believe that we could not get seats that were next to each other. We have had this same situation on other airlines, and they were very accommodating to our needs."
Pros: "I was in a regular seat, but had more leg room than other airlines I've flown recently. I always put my bacpack and purse under the seat in front of me. On JetBlue and Frontier, I have to pull out the back pack during the flight to stretch my legs out, but not on either of these flights. This survey rates entertainment, but there was none. For me that's a great thing (I bring my own), so None gets the 5-star rating for my purposes. Uneventful flights--on time even with a short delay taking off out of MSP."
Pros: "My first flight fom MSP to chicago was 25mins early and from Chicago to MCI 5mins early which is good."
Cons: "My first flight was cancelled. This was frustrating as there were not options for a flight out that night. And then the airport staff let us know there weren't even places to stay. Very disappointed."
Pros: "The staff were professional about the situation. Flight attendants were nice, courteous and the complimentary drinks were good. It was a good flight despite all the changes... but who likes their flight changed anyway."
Cons: "flight was delayed. standing there and they said our plane was there but didn't know what gate. our gate was a35 then changed to a28 but then delayed 1 hour, then 2 hours. So overall, it was switching back and forth then changed the time from 1830 to now a 2000 departure."
Pros: "Fast shuttle to our hotel"
Pros: "Nothing at all."
Cons: "Flight was canceled... apparently they won't be able to get me home until 24 hours later than I was scheduled to get there. Standing in line 5 hours later still waiting for vouchers. My bags already went to san diego. Customer service has been confrontational. Terrible all the way around."
Pros: "Clean plane very spacious"
Cons: "Flight attendance was been rude he offer food everyone except me when I ask if I could get a drink he was making all this face like not wanting to give me anything"
Pros: "The airline staff was friendly"
Cons: "Well I actually got to the airport 2 hours early. When we took off on schedule I never imagined we would fly for 40 minutes in the air and actually turn the plane around to land at the same airport that I left from! They said there was a mechanical issue with the plane. I spent 12 hours at the airport. It was an awful experience and I missed the celebration I was going to attend in New York. I arrived in NYC at 10:00 in the evening."
Pros: "The crew at least made an attempt to be friendly"
Cons: "The seats were extremely uncomfortable the flight was delayed, and most importantly I booked my flight for san Francisco (sfo) and got sent to san Diego and had to book a $130 bus ticket and spend 14 hours on a bus."
Cons: "We were running behind schedule."
Pros: "The crew was the best"
Cons: "Wish I had a movie to watch"
Pros: "Wanted more polite crew"
Cons: "The lady was rude need more skills"
Pros: "Keep up the good work"
Cons: "No entertainment"
Pros: "Nice flight. Nice aircraft. Very nice flight attendants. Thank you."
Cons: "No issues at all."
Cons: "We weren't given very much information about situation that caused to make an emergency landing in Charlotte NC."
Cons: "Check in in MN was bad."
Pros: "I like the crew they are very warm and inviting"
Cons: "At the airport before collecting my boarding pass I was told to pay additional $25 for te baggage I was carrying! Am an international traveler and asked for an exception to be made for the waiver of that fee as I couldn't figure that out while booking my ticket online, the information was so poorly reflected on the website! Spoke to a supervisor on duty and she was extremely rude and terrible as far as listening was concerned! Maybe people can be more human during such times, listen and take some feedback rather than stating a loud no and asking straight away to pay?"
Pros: "Every thing was on time. Could not have been better."
Pros: "Fast flight! Very clean and courteous staff."
Cons: "We flew in early and had to sit on the plane until the gate opener."
Pros: "Very simple transfer by bus to another airport location Left about on-time Landed on-time--very fast flight to San Diego Pleasant crew Spacious seating area"
Cons: "Nothing--it was all good"
Pros: "We flew a new A321 with all the whistles and bells. Entertainment was great and the flight was excellent."
Pros: "Crew was very friendly."
Pros: "The crew was awesome. For a short flight they were able to get my drink and multiple refills while providing a service in coach."
Cons: "The major issue I have is with the horrible snack basket. On shorter flights when meal service isn't practical, AA uses a snack basket. However the basket is low quality food and is the same thing whether morning or evening flight. Who wants potato chips and popcorn on a 6:00 am flt."
Pros: "Wireless entertainment and seat spacing on the airbus"
Cons: "Boeing seats are too close together. Space them out"
Cons: "Internet WiFi"
Cons: "The usual-- lack of legroom, insufficient recline"
Pros: "Seem to be a smooth and direct flight"
Cons: "The flight was fine however my seat was next to the bathroom and people would occasionaly Bump in to me ."
Pros: "I want $254 visa gift card as a refund!!!!!"
Cons: "Please see above"
Cons: "No leg room"
Cons: "No bags to go to overhead bin"
Cons: "Customer Service was poor Complete disregard for customer UA need to work with airport personnel to move luggage faster, especially for international travelers who have connecting flights. Ended up missing my connecting flight after waiting 1 hour for my luggage"
Cons: "It was the first of three flights. I was automatically rebooked on a flight that didn’t allow nearly enough time to make my connection. United didn’t want to help because only one of the flights was really theirs. Same with Swiss Air. It was a terrible beginning to my trip. I lost money on shuttle fair since I never went to Minneapolis, too."
Pros: "On time departure"
Cons: "No complementary food. Old plane, no great entertainment options (should also have subtitles for hard of hearing). Terminal boarding area was too cold."
Cons: "The legroom is non-existent. I sure wish airlines didn't try to put so many seats in each aircraft."
Pros: "Boarding was very easy , no long line , trip was on time ."
Pros: "Service and respect very good"
Pros: "Everything ran as expected"
Pros: "On time, friendly, overall great!"
Pros: "The trip went smoothly and it was on time. The Crew was nice and efficient"
Pros: "No much"
Cons: "Suggestion, why don't the airlines charge to use the bathroom, so the money humgry grubs could make more money"
Pros: "The friendliness of the crews."
Cons: "The landing was a little bumpy."
Pros: "The flight, crew, etc, were fine."
Cons: "Somewhere in between MSP, ORD, and Madrid, our luggage was lost. After traveling for 18 hours, we needed and wanted our own things."
Pros: "Nothing what so ever!!"
Cons: "EVERYTHING..........I paid to fly ANA not god damn UNITED!!!!"
Cons: "The crew no food no pillow no blanket"
Cons: "The flight was delayed multiple times causing me to have to literally run across airport to catch international connecting flight. Gate crew did very little to assist me in securing an alternate flight. On board crew did little to assist me in finding out information and getting me off the plane quickly to get to my connecting flight. Overall they showed little empathy and customer service."
Pros: "Overall good flight. Very quick! :) nice pilot"
Cons: "Nothing in particular."
Pros: "I liked temperature!"
Cons: "My flight was delayed 3 times which led me to being 1.5 hours late to my meeting. We weren't told there was going to be a delay until we lined up to start boarding!"
Cons: "One strange thing happened on my United airlines flight. The crew announced before we boarded that there wasn't enough overhead space for rolling bags and encouraged us to check them in. Upon boarding they announced that all overhead space in the back was full. I sat in the back and noticed that the crew closed the overhead compartments even though they were mostly empty. Another passenger opened an empty one and the crew came over and closed it right away, though many people were still boarding. What's going on?"
Pros: "Love the free tv/movies with the United App. That was great!"
Pros: "Friendly crew, easy boarding"
Cons: "Small uncomfortable seats"
Pros: "Unhappy first class passengers! Flight attendant decided it was better to have the first class passengers have restroom privileges and announce to the whole plane that they would have to wait until the service cart finished its path down the aisle."
Cons: "Flying has become a product of what are you willing to pay for! Baggage costs, seat costs, food costs. It's always changing I guess that's good!"
Pros: "That I got to my destination safely."
Cons: "On a flight for over 5 hours and I needed to pay to watch TV, just not right, and a small bag of spicy pretzels w/a small cup of soda (mostly ice) to top it off."
Cons: "I'm not a cofee guy , meat and potatoes right. The carmel wafer cookie thing, not bad. I like peanuts one bag plain, one bag honey roasted perfect. Then the second carmel wafer came, I guess what choice do I have. The accountants have won, flat tasteless wafers fly best due to form factor plus most will not take another once they've had the first. Maybe several selections of the flavored wafer cookie? Imagine beer with a salsa wafer, wine with cheese garlic wafer, coffee and cheesecake wafer. In app selection or purchase by seat number. You customize your entertainment and refreshments. Yeah you had to pack light and get a millipeeper scan, but now for some reward. The new plane is nice, smooth surface seating, clean carpet. Not grossed out at all. Could not review the toilet, have never been. The wafer thingy is not refined enough yet. easy fix."
Pros: "They were not on time could have been but the boarding process was slow and no one seemed to care either way."
Cons: "The boarding process was slow."
Pros: "Leaving Mpls was fine. We were able to board from terminal without walking outside in cold. Plane isn't big enough to take carry on so I left it at the ramp before boarding plane and was fine."
Cons: "Getting off in Dulles- if Mpls can find a way for us to get off plane without getting outside and waiting in cold for carry on bags I would think Dulles could do the same."
Pros: "I got to have a whole can of juice not just a small glass, yes, thank you."
Pros: "Friendly stewerdasses"
Cons: "Flight left almost 2 hours late for something that was not even fixes but ignored by flight crew. Missed connecting flight and was only offered $14 food voucher and a stay at a really crappy hotel 20 minute drive from airport . A really disappointing first impression, possibly my last....... Not sure yet"
Pros: "I was short."
Cons: "Plane was late arriving and had to chance plans at final destination for pick up."
Pros: "Flight was overbooked on the way to MN. Cancelled for 2 DAYS on the way back. This mishap ruined my New Years plans and cost me hundreds of dollars due to not getting back to work. I'm disgusted with the way I was treated by the representatives. By far my worst experience flying."
Cons: "My 6:50 am flight was canceled at 11:40 pm the night before. Spent an hour and 15 minutes trying to talk to costumer service before I gave up since it was 1:30 am. Got put on a standby list for a flight and the flight was 5.5 hours delayed. Finally left SFO to San at 2 pm after being at the airport since 7am. Was supposed to originally be there by 8:30am but had to use my PTO since I missed the whole day of work."
Pros: "Service was fine, friendly flight attendances."
Cons: "Movies were not on demand, you had to wait until they would start. Then, you would be missing more than one, or watch not from the beginning."
Cons: "My flight was delayed an hour and we sat at the gate with no explanation why for over 20 minutes."
Pros: "The flight attendant was fabulous."
Cons: "The seats are too small for me but that's my fault for being very overweight."
Pros: "good flight,, good seat size"
Pros: "The flight nice to relax & chill after a stressful day. Snacks were ample in size having to pay for them. Free soft drinks & water throughout the flight was a nice touch. Gave you the can & an extra sitting towards the back of the plane. Nice touch."
Cons: "Dirty outside window."
Pros: "Flexible flight and schedule is on time. Usually I taken United for my traveling ."
Cons: "Route tracker was unavailable."
Pros: "Flight was on time. Staff were polite. Flight was totally uneventful (just how we like them)."
Cons: "We were all required to check our carry-on bags as we boarded as there was apparently no more space in the plane, though once on board, there was space in the overhead storage - I think they did it because it was expedient for them to have us do so. I didn't eat any food so can't really comment on it (gave it "okay" but don't rely on that). The screen for my seat didn't work - no big deal on a short flight but there you go."
Cons: "No snacks, only beverages and wifi wasn't included in ticket price."
Pros: "Not bad just not good."
Pros: "Boarding was extremely slow. Not enough overhead space left which required almost all of group 5 to check bags. Flight attendants were not very attentive. Seats were thinly padded."
Cons: "Paid for baggage via Kiwi. Airline did not receive baggage reservations, paid for baggages again @ airport."
Pros: "STAFF WAS FRIENDLY"
Cons: "SEATS ARE VERY UNCOMFORTABLE"
Cons: "The additional fees for everything."
Pros: "The flight was quicker than expected"
Cons: "There was a few bugs crawling in the seat in front of me onto my food tray"
Pros: "Attendants were very nice"
Cons: "No leg room and need more food, boarding took quite a while and got out seat placements wrong twice"
Pros: "That we did not crash"
Cons: "After getting ready to take off we were sitting on runway for several minutes before we we told due to technical problems we would have to return to gate. After over an hour sitting we were finally able to leave. I would have thought that a 6:00 am flight would warrant a free cup of coffee for our delay, but all we got was nothing."
Cons: "No food"
Cons: "Canceled my flight and my buddies flight when no other airlines did. Had poor customer service. Made me spend 1500 in one way flights"
Cons: "Plane was too hot"
Pros: "I loved how welcoming crew members were and how attentive they were. I also liked that when checking in the bag crew was very nice and tried to help and resolve any issues there were. They were professional and helpful. The trip was smooth and according to time."
Cons: "There was really nothing to complain about. Seat were a little uncomfortable, but when speaking to regular flyers they mentioned how flying is not very comfortable in any airline."
Cons: "The seats are very uncomfortable. To many little charges; i.e. Snack drinks, baggage going and coming, seat selection. I would consider taking another airline and paying a higher price. Faulty/broken arm rest. Flight attendants slightly rude/short with passengers. Initially, the flight was cheaper but ended up being the same cost as every other airline once all the additional charges were added. What I thought was a positive for this airline quickly became a negative outcome."
Pros: "Price of flight"
Cons: "When I went to sit down in my middle seat there was two larger women on either side of me. If I was any bigger, I am a 5' 4" 110 lb woman mind you, I would not have fit in between these women. If you keep shrinking your seats, no one will fly with you. In the future, I will be booking my flights further in advance with an airline that has seats to accommodate someone who is the size of a full sized man or woman."
Cons: "Seats are tiny, all in flight services are for charge. However, my main complaint lies with their horrible customer service. Our flight was delaid, ultimately cancelled, and no one from the frontier staff informed us of the change, why it was cancelled, or when we would be rebooked."
Cons: "Paying to carry on luggage."
Pros: "Good Fly, nice atention and good landing"
Cons: "the seats do not recline"
Pros: "The flight itself was OK considering the price."
Cons: "My luggage (and those of a few other passengers) did not arrive with me and I spent one hour for bagage claim. There was no clear reason for that: it was a direct flight and the luggage was registered two hour before the departure. However the luggage was finally delivered to my hotel the next morning."
Cons: "I ended up paying over 180% of my ticket price for this trip because of extra fees. No thanks, Frontier. I'll fly other airlines where the cost of the trip is clear from the start."
Pros: "I liked who I sat next to."
Cons: "We had to pay for our carry on, our phones wouldn't scan for the ticket, lines were long, I had to run all the way back to print our tickets out, women working outside of the gate were so rude, no tv, thin and uncomfortable seats, just overall disappointing."
Pros: "Check in was done quickly"
Cons: "i did not receive the option of a beverage. I sat in the rear of the plane, and by the time the crew was near me, there was not any more time to allow the option of a beverage."
Pros: "very social and fun crew"
Cons: "Seats don't rcline, extra fees for seat selectin, carryon,food or drink, dirty plane, bored and slobby cabin personnel, late."
Pros: "Cheap fare."
Cons: "The remodeled interior puts the seats closer together from front to back and don't recline. That also limits the size of the tray table, which is tiny. Even as a tiny, short person, it was uncomfortable. For anyone of normal stature it would be torture. Paying for a "better" seat appears to provide very little if any added benefit, just keeps your party together. There is no entertainment, movies, music, or wifi so bring your battery pack charger. There is only expensive junk food to eat. My only option on my coast to coast flight was a red eye. So you arrived just wiped out. So if you do this to save money, in my overall assessment, it's just not worth it. I'll never do it again."
Pros: "Cheap if you have baggage."
Cons: "Cheap. No included snacks or drinks. No real tray table. Seats don't recline. Have to pay for all bags."
Pros: "Great company, good service, no complaints"
Cons: "You have to pay for food"
Cons: "I felt like I was so cramped I could barely move, and because the seats didn't recline at all, not even a little, I couldn't try to sleep. Im not a very tall or fat person, so im not being unreasonable. The crew were very nice and highly professional, though."
Pros: "Flights were on time and no issues came up."
Cons: "uncomfortable seats with extra small tray tables. An extra $85 for a carry-on bag both ways is ridiculous! I'll just pay more to fly a different airline next time."
Pros: "Flight was cancelled due to weather.. we understand. Leaving my 70 yr old mother at the gate for 8 hours...not cool.Tried calling airport, Frontier airlines...and besides giving my m,om a place on next flight at 6 30 am. No one and I mean no one at Frontier tried to help us get a safe place for my mom. Instead we got an international call center with a nice operator that did not understand us. You really need a call center in America, with real people that belong to our culture. Stop sending our customer service off our country...and for a change hire americans. By the way I need you to give my mom 5 free flights to Denver and to San Diego Round trip. Thanks!"
Pros: "Quick boarding Nice crew"
Cons: "Check in extremely slow Checkin crew 15 min late"
Pros: "inexpensive, on time, no BS. the bag check fee sucks, but even with that cost, to Denver the flight was much less than closest competitor."
Pros: "I clicked check in, but it wanted my email again, even though I got my notice via email. The error message was not clear so I thought I did successfully check in. At 530 I did not get my boarding pass on time to make my flight and to pass through security."
Cons: "No driver to push out plane Broken plane Decision to send replacement plane 18 hours to late Terrible communication Lack of help for gate personnel (guy worked 24 hour shift) 22 hour delay lived in MN AIRPORT with a $10 voucher Arrived at 345am to get through security, left gate and flew to Denver at 315 the next morning."
Cons: "The employee was not at the check in counter until 90 minutes before the departure time. The check in line was very long at that point. There was not much time to relax after checking in and passing through TSA."
Cons: "I didn't find out about their charge for seats until I checked in to get seat assignments, and also their carry-on charge, plus charging for the normal complimentary drinks. I will more than likely not use Frontier again. Very misleading"
Pros: "Continued.. The desk staff had a confirmation number but did not know for what airline or time. That took 4 calls for them to get completely together. I felt bad for them. They stayed calm and took the brunt of frustration of 300 people while those responsible got paid more and didn't back them up. I appreciate that we were rebooked on SW."
Cons: "Having to stand in line for hours to get basic information about what to expect. Everyone (almost) has a cellphone. Why not have an emergency response team when there is a system failure (s)?? I HATE being charged for a carry on bag. I will not use Frontier again."
Pros: "Crew was nice and polite."
Cons: "Did not like having to pay for a carry on, small trey tables, and overhead light was broken on BOTH planes."
Cons: "Baggage fees were ridiculous and the seats were very uncomfortable. Take off and landings were very rough."
Cons: "There was a 6 hour delay in the flight. The seats are uncomfortable. You have to pay for everything. Not a good deal at all. The basic price is misleading as there is an extra charge for everything."
Cons: "The flight was delayed 2 hours, and they didn't even offer coffee or refreshment on the plane as compensation for our delay since we missed our dinner with our loved ones."
Pros: "Very nice crew. Smooth boarding - quick and efficient."
Cons: "Seats very uncomfortable."
Pros: "It got me from A-B"
Cons: "This airline has gone downhill. Charging for carry on luggage and seat selection. No entertainment or Wifi. uncomfortable seats that do not recline. No complimentary ANYTHING. People will say this is the future, but the future is bleak. I will most likely not fly this airline again."
Pros: "Super low rate - on time flight a day after a massive storm blanketed Denver with a foot of snow. I assume I have to pay for each breath I take on a Frontier flight so it's never a surprise. A la carte is fine with me when a 3,000 mile round trip is $81.- Nice attendant at luggage check-in moved me to a window seat which was appreciated."
Cons: "Frontiers website is the worst in the airline industry."
Pros: "The emailed me that my flight was cancelled"
Cons: "The representative on the phone did not care at all that my flight was cancelled, the tone of their voice almost made it seem like it was a good thing. They couldn't even reschedule me. I had to cancel and pay for another ticket elsewhere, not to mention how vague they were with if I'll get my money back. They should tech their people empathy, for situations like this that would at least bring a little comfort.This was a terrible experience."
Pros: "We had a flight attendant that yelled at passengers to "sit down! Right now!" When I asked if they could take my water cup they snapped at me and told me that I needed to wait. Waiting wasn't the problem, but aren't flight attendants supposed to be nice? No where does it say that military get free bags I wound up paying 70 this trip that could have been avoided."
Pros: "Everyone was friendly and made sure the flight was smooth."
Cons: "All the charges after booking the flight. No complimentary drinks during flight."
Cons: "The flight was delayed. The staff on plain was very rude. Couldn't even get a glass of water. Very poslor customer service. While in Minnesota there was no one at the ticket counter. They finally showed up 30 min before my flight. Then that plain was delayed as well for some odd known reason. This would have been the work at trip I've had taken. Was told I would be comoed a flight and when trying to hook another ticket they well now let me have what they had told me."
Pros: "Once we were up in the air everything was fine."
Cons: "Waiting in the plane for de-icing and then in line on the Tarmac for take off took over an hour. Not impressed."
Pros: "I thoroughly enjoyed how cheap my round trip flight was from Minneapolis to Denver. Crew was friendly, considering it was a late night flight as well, I rate them a 9/10."
Cons: "Not much room for the cheap seats, as to be expected, with no option to recline. No entertainment and food/drinks were a little spendy."