Find cheap flights from Minnesota to Louisiana from $89
Round-trip
1 adult
Economy
Wed 4/26
Wed 5/3
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Good to know
Low season | January |
|---|---|
High season | June |
Cheapest flight | $89 |
Average price round-trip | $520 |
Good deal round-trip | $84 |
Good deal one-way | $41 |
Best time to beat the crowds with an average 5% drop in price.
Most popular time to fly with an average 13% increase in price.
Flight from Minneapolis to New Orleans
(avg. price over the last 2 weeks)
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FAQs for booking flights from Minnesota to Louisiana
Top 5 airlines serving from Minnesota to Louisiana
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 29333 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews
Should board from rear to front, and from windows to aisles. That would be faster and more efficient than boarding from front to rear.
Should board from rear to front, and from windows to aisles. That would be faster and more efficient than boarding from front to rear.
Pros: "The crew was amazing"
Cons: "Soda or coffee served during the flight could have enhanced their service."
Pros: "We left on time"
Cons: "The size of the plane is just so bad"
Pros: "Crew was quick to help."
Cons: "long flight -- 2nd cup of coffee"
Pros: "Crew was great"
Cons: "We had to go back to the gate to correct an interior light problem."
Pros: "The tv is good addition Comfortable chairs"
Cons: "Menu could have been improved"
Pros: "Seat was okay, and the crew were good. Boarding was quick probably because not many passengers on flight."
Cons: "Nothing really. Flight was quick."
Pros: "Once boarding was over, flight and crew were great."
Cons: "Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated."
Pros: "Predictably late."
Cons: "Be on time."
Pros: "Comfortable seats"
Cons: "In flight movies would be nice . Tight seats for 6.3 huy"
Pros: "great crew and very welcoming for me and my small dog."
Pros: "Food and drinks were great"
Cons: "Would have liked being able to select a window seat."
Pros: "Great service"
Cons: "Stuck at landing. For over 20+ minutes"
Cons: "CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?"
Cons: "Snacks"
Pros: "The crew was attentive."
Cons: "Games on the tv were okay. Tetris would be a nice addition."
Pros: "Flight was early into New Orleans"
Cons: "Flight had a lot of turbulence"
Cons: "delayed flight"
Pros: "The short duration of the flight and punctual arrival. Better seating with more leg space in Airbus than in the horrible Boeing 467- 400."
Cons: "No headsets distributed so I couldn't listen to film program. Crew rather impersonal. I'm dreaming of an airline that uses functioni g loudspeakers during boarding. Nobody understands acoustically which zone is being boarded ( not only a Delta issue)."
Pros: "Great crew"
Cons: "Wi-Fi not working or hard to get to work. Flight was delayed by an hour and service was very rushed."
Pros: "The crew! You have great people working for you on these routes."
Cons: "This was an easy flight. Nothing bad."
Pros: "Being able to watch videos."
Cons: "Flew with 5 family members. None of us were seated together. And we have 3 young teen girls. Flight overbooked."
Pros: "Good service and on time."
Pros: "Nice plane. Efficient crew"
Cons: "Not their fault but they were delayed 4 hours. At least they texted updates fairly frequently but I can’t give a 5-Star review because of the huge delay"
Pros: "My seat was randomly the exit row, so more leg room and pilots made great time"
Cons: "Left 20 minutes late because of travel agents"
Pros: "Everyone was very friendly and concerned about us making our connections"
Cons: "The fact that they didn’t make sure all the paperwork was correct and our delay to NO was due to that issue"
Pros: "Great staff, plenty of room, efficient snack and drink delivery, effluent boarding"
Pros: "Easy transition through customs."
Pros: "Crew was kind and helpful. Snacks were great!"
Pros: "Great flight . Even got here early"
Pros: "The outbound crew was terrific. The flight itself was fine. We even arrived early."
Cons: "Upon deplaning in Cancun, ALL passengers are put on a bus and driven far away from the terminals to an arrivals area. Those of us with connecting flights are royally f*cked at that point, especially if your connection is short, as mine was. The so-called shuttle to the departure terminals, which are entire kilometers away, was to arrive in like half an hour. HALF AN HOUR. Who has this time to spare?? The alternative to the shuttle is paying a taxi that charges a hefty fare--and God help you if you don't have cash. The departures terminal was swamped and only thru begging assistance and line cuts did I make my connection...and then only by the skin of my teeth. It was a complete nightmare."
Pros: "Really helpful staff, clean plane, attentive and easy boardiing"
Cons: "The check in was a bit confusing at the airport."
Cons: "Paid first class. Got served after people in coach."
Pros: "That the planes flew and i met my connections and arrived home."
Cons: "Below average crew with little to no interest in doing anything but getting the flight over. Cool, and perhaps lazy or tired. We were told there was not good offered on the flight because it was not long enough. Minneapolis to Spokane - seriously????5 days earlier on same flight there was full food offerings. Audio quality and ear bugs are barely useable. Very difficult to hear any of the spoken words of the movie and I have good hearing."
Pros: "New aircraft A320"
Cons: "Late,"
Cons: "1 hour flight delay"
Cons: "Flight was delayed nearly 2 hours without any compensation to the passengers. I frequently fly jet blue and whenever they are that delayed not weather related the staff frequently gives the passengers a complimentary cocktail. Also your boarding process makes little sepnse to me why board from the front of the plane more sensible to board back to front"
Pros: "The gate person was very accommodating"
Cons: "It was over 2hrs late due to mechanical problems. Seems to be the norm."
Pros: "Cheking was easy. Service was excellent. Flight was on time and got to New York 20 mins before time"
Pros: "It wasn’t bad or good."
Pros: "Easy flight. Plane and crew were fine"
Cons: "It was a short flight but no entertainment on this plane."
Cons: "Long delay due to maintenance of oxygen masks issue. Why hadn't this been taken care of with preventive maintenance?"
Pros: "The staff are fun and friendly. One of the hostesses stepped into the vacant seat where I was sitting and stepped back further when people where pushing by. We were almost cheek to cheek. The closest I've come to a cute bum in years."
Cons: "The gratis food offering isn't healthy - those bread pretzels, versus the almond & tomato juice I had on the next flight, with ...can't remember the name."
Cons: "Seating was tight"
Pros: "They ran out of food on the plane"
Pros: "Personnel and crew handled the problem in a professional manner doing everything in their power to make the best of a bad situation. Another plane was provided within a reasonable time frame."
Cons: "Four hour delay. Boarded and then being told after 40 minutes that the problem was not fixable."
Pros: "Columbus airport is very nice. Security was quick. Boarding the plane was smooth and no problems. Staff was very nice too!"
Cons: "Nothing."
Pros: "The leg room was great, the blanket and pillow provided was great and the crew did not disturb me."
Pros: "Flight attendant Susan was wonderful. Very friendly, professional, and helpful."
Pros: "No issues, standard flight"
Cons: "Just fine"
Pros: "Very friendly staff with quick on time flight"
Cons: "I probably should’ve taken first class. Very cramped even for economy. No on screen entertainment"
Cons: "There is none"
Cons: "Very cramped. The guy in front of me reclined his seat and I could barely move."
Cons: "SC recently changed their baggage policy and the line at 6:00a to check a bag was from one end of the terminal to the other. I’m sure they’ll get it figured out at some point but they had to pull people on flights leaving within the next hour from the lines in order to get flights out on time. Terrible experience, no apology, no explanation."
Pros: "Fast and friendly"
Cons: "Bathroom in the back was leaking water on the floor, and there were a lot of young kids on board... minor stuff"
Cons: "The seats are too close together. When I tried to eat my salad my head bumped into the seat in front of me."
Pros: "Smooth Trip!"
Cons: "They delayed the flight (very first one of the morning) by over an hour, caused me to miss my connecting flight, which meant I had to stay overnight and take another flight. Extremely frustrating as they did nothing to help reschedule or reimburse. Use old planes, which don't have entertainment or outlets. Overall, very frustrated with the experience. I don't want to fly sun country again! (The flight on sun country going was terrible as well)"
Pros: "Good prices, nice staff"
Cons: "Way too hot on the plane. THE WHOLE TIME."
Pros: "Friendly gate staff Friendly flight attendants Seats bigger than Spirit Airline's Just $15 for an upgraded 6th row window seat Accepted my carry-on bag free, without measuring the the wheels as part of it's measurement. Note: Spirit always accepted this same carry-on for many flights over the years, but didn't on this same trip to my location. ( This Sun Country trip was on the return flight. )"
Cons: "Really nothing"
Pros: "There wasn't entertainment in my flight, and I didn't buy any of the food,so I really can't rate that. However, the flight itself was fine, nothing great, nothing bad."
Pros: "Smooth landing"
Cons: "Long flight ( 5 hrs) not even a complimentary snack offered"
Cons: "volume on recorded announcement was too high but overall, an excellent experience!"
Cons: "Plane was an hour late in leaving. Seats crowded and only middle seat available, We spent $15. for preferred seating for my husband and then none of us got to sit together. Nothing for snack and offered drinks once."
Pros: "The price was right"
Cons: "I wasn’t able to select my seat when I booked the flight and I wasn’t able to check in and get my boarding pass online. Then the flight was delayed almost an hour."
Pros: "Crew was friendly"
Cons: "Both flights delayed due to air traffic control (too small of an airline?), vague threatening announcements about stopping all boarding unless people came forward to check their overhead luggage, horribly uncomfortable seats and far too loud, obnoxious PA system."
Pros: "The flight attendants were fantastic the captain kept us updated"
Cons: "Row 11 not reclining was a bit uncomfortable I ordered a prosecco it was warm. I like the fact I got a whole can of pop not just a glass"
Pros: "A surprisingly good cheese burger ($5),cheerful crew, and on-time departure and arrival. Given my low expectations for American air travel, I was pleasantly surprised."
Cons: "As always, the seats are too small, the overheads too full, and the staff a bit harried. I really shouldn't fault the airline for any of that."
Pros: "Good ticket price. Direct flight. Able to change from assigned aisle seat to request for a window seat shortly before takeoff."
Cons: "When I checked in on the internet, there were no economy seats available. I had to pay $15 for a "preferred" seat, which was an aisle seat on row 7, near the front of the economy section. I was told by an employee that the only economy seats were the middle seats, that aisle and window seats were preferred seats. I was told the plane was full and they could not change my "preferred" seat although I did see empty seats on the plane after takeoff. Also bathroom facilities were poor - only two in the back for the entire economy seating. And the aisles were narrow."
Pros: "Staff was friendly."
Cons: "Delays, no snacks, very cramped seating uncomfortable, and long wait for gate checked baggage."
Pros: "Friendly and helpful crew and on time departure and arrival during busy holiday travel time. Thank you!"
Cons: "Website to check in said no sears left except seats where had to pay additional $15-25 so had to get boarding pass at airport...at airport magically got seats that were showing as not available? Is this a scam to get people to pay more $?"
Pros: "I did not have food or entertainment so cannot rate those things."
Cons: "Flight was delayed at the gate for an hour with no explanation. After the hour, gate agent didn't announce on the loudspeaker that they were boarding so my friend just happened to look up and thank God she did because otherwise we would've missed the flight. No wifi, entertainment, snacks, etc."
Pros: "Nice people, easy boarding, very friendly attendants on board."
Cons: "can the seats get any closer together? I'm skinny and I couldn't cross my legs without sticking them into the isle first."
Cons: "Seat was uncomfortable and too close to restrooms."
Pros: "on time and no problem getting seats I wanted"
Cons: "Given unsafe seat. Had to change at last minute prior to landing, by a very abrupt flight attendant. Seat should have been red lined. Another passenger where I was moved to had a similar experience. My flight attendant told me that I should have reported the issue earlier. How was I to know that any seatback that goes up 2 inches short of vertical is bad. Am I to know the airline or FAA rules?"
Pros: "Can't really complain re: a direct flight for less than other airlines charge for a flight with layovers. Large, comfortable plane with good food. $25 for an exit row seat was worthwhile as I had 4 rows(!) to myself. Flight attendants were great."
Cons: "No in-flight entertainment. When I chose my seat online, I was made to believe it was basically a full flight (only ~3 seats were available and they were all middle seats) so I spent $25 on an exit row seat. Once we boarded, it became apparent that there were a TON of open seats and I would have been able to get an aisle. Kind of sketchy for them to misrepresent the seating like that."
Pros: "Flight was on time, and organize in boarding ."
Cons: "None, but actually could not so rating for food and entertainment, as this actually n/a"
Pros: "The flight itself was great. I had no issues there. The crew was great and I was comfortable."
Cons: "I repeatedly had issues with their website and I couldn't checkin online or update any of my information, even when I called them. I also had to connect flights at the airport and I asked the airline beforehand if I had enough time, as I flew into a different terminal. They said that I did, but I almost missed my flight, even though I had two hours. The signage was poor as MSP, which isn't Sun Country's fault, however they made the transfer sound easier than it was."
Cons: "I was blockaded from access to the bathroom(s). The first class dragon forbade access to anyone but 1st class and the rear bathrooms were blockaded bt workers handing out drinks. Very tough on us 75+ crowd.We don't get much time from urge to crisis."
Cons: "I felt like a sardine in a can. Seriously can you make seating more comfortable? It's torture while first class is treated like royalty. The coach seats were hard as rocks and tiny. I hate flying because airline companies treat people who can't afford the over priced first class seats like cattle. Airlines are greedy. The good price for the flight is great but in the end feeling cramped and getting my legs and arms bumped every time someone walks by is ridiculous. GET COMFORTABLE SEATING IN COACH DAMN IT!!"
Pros: "A good price for non-stop flight. It flies out of terminal 2 which has easier access than terminal 1 at the MSP airport. The afternoon fly out time worked well with my schedule."
Cons: "The seats could always be a little larger."
Cons: "My departing flight was delayed 1.5 hours and my return flight was delayed approximately 2.5 hours. No explanations were ever given as to why we were delayed. Also, you'd think after being delayed for that amount of time we'd get an apology or some "thanks for your patience" pretzels, but no. Drinks and snacks still come at a price. I won't be flying this airline ever again."
Pros: "The plane was on time. The cabin was clean. Seats were fine. All but one of the crew were helpful and kind. Excellent flight with a wonderful pilot(s)."
Cons: "One crew member insisted on her own HERDING of us all in line for the restroom. She treated us all like preschoolers. We were already working out the problem, when she took it upon herself to yell loudly at us all to make room for one person. She sheepishly explained away her actions. Horrifying. I have never felt so degraded on a plane. I can barely imagine, how she would have reacted, if any of us had approached her in the same tone and manner."
Pros: "I got home safely and (more or less) on time."
Cons: "Flight attendants were mostly rude. They nickel and dime the passengers ($8 or more for "entertainment modules"), aisles were very narrow; I felt like a sardine. Bathrooms were not kept clean and getting to them was a challenge because the crew wouldn't let us wait in the galley and you weren't supposed to crowd the aisle...."
Pros: "Loved the fact that you can check your carry-ons for free at check-in on full flights. We had planned to carry-on, but it was nice to have a free hand through the airport."
Cons: "The website function to check in ahead of time and pre-purchase checked bags did not work on either leg of our flight, so we had to pay $5 more at the airport. On our flight the other direction, they honored the online price. I was traveling back with a friend's wedding dress as my only carry-on, but had to fold it into a bag to fit their carry-on regulations. I could not hang it, as there were no closets."
Pros: "Prompt, friendly!"
Cons: "Uncomfortable. Had an aisle seat."
Pros: "The price ............"
Cons: "Fake smiles and discrimination............"
Pros: "I loved the incredibly cheap upgrades to the exist row. I paid only $10 to upgrade online the exit row had tons of legroom."
Cons: "There were no entertainment options, which is fine because I just slept the whole way."
Pros: "Crew was very nice. Flight was on time."
Cons: "Very little space. I am a fairly tiny person and was more uncomfortable than usual. Also, I wish there had been some sort of snacks like peanuts or pretzels or something similar."
Pros: "Great service."
Cons: "Later departure"
Pros: "The general attitude of the flight crew was great. Warm and kind, fun and full of smiles."
Cons: "The picnic pack was the only thing I could eat and was told it was no longer an option but still on the menu. Ended up not getting anything and was not thrilled by it."
Pros: "Check-in was a breeze."
Cons: "My seat..."
Pros: "More legroom than the bigger airlines, comfier seats, reasonable price. Great experience overall"
Cons: "The ONLY complaint I have was there were no free snacks and it was a 3.5 hour flight...but I did get a whole can of soda for free so that was nice"
Pros: "Mostly hassle free, but nothing special at all."
Cons: "Frankly, the crew & the flight from MCO to MSP was much better than the return flight, which is what this survey is about. Before we bought the tickets, we were told to bring proof of the funeral we were attending to get a discount/refund for the airfare afterward, then on the return flight we were dismissed as fools for not presenting this info when we bought the ticket. How could we present info for something that had not yet taken place. The obituary didn't even hit the papers until 2 days after our original flight. Also - the MSP security harassed my 80-year-old mother & she is now having nightmares as a result. Sun Country could have done us a service by letting us know when we booked her flight as a senior that there were safeguards for her, but we were told nothing."
Pros: "The crew were nice."
Cons: "The seats seam to be have shrunk again."
Pros: "Very friendly and helpful customer service across the board - check in was a breeze, flight staff very attentive and cheerful, pilot was amiable and gave us a pretty smooth flight."
Cons: "The seats and rows are incredibly compacted - unless you're a small person you won't be able to move much at all. The aisles are the narrowest I've ever seen - if you sit on the aisle expect to be bumped repeatedly. There's also much less room under the aisle seats for putting bags/personal items."
Everything went perfectly. Check-in, bag drop, etc. The flight and crew were excellent.
Pros: "The crew was clearly concerned with the covid rules, but just as concerned for passenger's needs. Outstanding performance in difficult circumstances."
Cons: "Drinks!"
Pros: "Good seats, comfortable w headrest adjustable"
Pros: "The crew was great!"
Cons: "We had a difficult time getting in the air in the air. We left 1.5 hours late! Not AA fault!"
Pros: "Yes all good"
Cons: "Nothing I can think on to improve."
Cons: "Wasn’t able to log onto the WiFi even though my seat mate could following the instructions. Extremely large man next to me took up half a third of my seat. Wasn’t able to sit back in seat or use either arm rest due to being the middle seat between 2 large men."
Cons: "The flight was delayed."
Pros: "Speedy boarding. Helpful crew."
Cons: "In-flight entertainment"
Pros: "Crew was fine."
Cons: "The first class seats on these newer 737-800s are VERY disappointing. Width is ok, but legroom is on par with economy expectations. With my tray out and the person in front of me reclined, I could barely see my laptop. There is also very little space under the seats, especially for the aisle seat."
Pros: "Landing and take off."
Cons: "Nothing. Everything was great!"
Pros: "Short flight. Connection was gate next door."
Cons: "Seating was for waif midgets."
Pros: "Everyone was super friendly. The plane was clean and comfortable and the food was great for airplane food."
Pros: "Generally, the stewardess are new (slow service), but very kind and considerate."
Cons: "I take this flight quite a lot. These comments are for this flight (MIA/MSP) - but not necessarily only for this exact flight that I took on 10/1. To be clear - the crew says "this is not AA", it is Republic Airlines". Well, they must think of themselves very poorly. Their food in first class is always changing - oh, I meant only the names for the same exact meal change. "Grilled Chicken with Couscous", "Grilled Chicken with Risotto", etc.. - all cold meals as they do not have an oven/microwave? on the plane. They are charging first class international prices for economy domestic service. For this amount of money, they should have better meals and a more modern airplane. The first class is always freezing (even in summer) while the rear cabin where the crew stays when not working, is hot. So if they make the first class happy with the correct temperature, they cook in the back. I have also observed more people than usual coughing and getting colds - both ways - than any of the other flights I take regularly (over 115,000 miles on AA this year). I would suggest that AA make it clear that Republic must offer better service to their customers - especially for the large airfares they are receiving."
Pros: "The flight was on time, cabin crew looked nice and professional, AA stuff at the airport of departure was very helpful with complicated check-in procedure."
Cons: "It was a short flight (less than an hour) and only complimentary drinks were offered, no little snacks (like pretzels, peanuts or cookies)."
Cons: "Flight was delayed 4+ hours due to weather. Gate agents did not communicate well, were rude and not helpful."
Pros: "Short flight"
Cons: "Delayed for some unknown reason"
Pros: "Let's see - I was in first class. The flight itself was fine - and only one hour + late!"
Cons: "Food - Served the "breakfast" (when it was called a protein plate) I had coming (into MSP). for "lunch" on the way back (called it a meat plate for lunch. One slice turkey, one slice jamon, one egg, cinnamon roll and fruit. Just because they don't want to serve bread - they call it a protein plate? I'm not on a protein diet. Food was pretty sick for the amount I paid for the fight. Stewardess said it was against Republic's rules to give a customer a can of tonic water (so I could add to the small amount of vodka) - she also told me that it was against Delta's, American's and United's rules to give a can - strange? First Class seat did not recline. First Class was freezing per every flight on this segment (the stewardesses sit in the back and don't want to be uncomfortable - if they make the front warm - the back is too hot for them (not joking on this one). So many things to list - that I will finish on the AA site."
Cons: "Old, small seats, no tv, no WiFi"
Pros: "We were rerouted through Philadelphia."
Cons: "Flight delays and cancellations."
Pros: "Good communication from the captain"
Cons: "The delays"
Pros: "Comfortable and simple flight"
Pros: "Great service."
Pros: "Good and entertainment"
Cons: "I have short legs so the long flight was uncomfortable. A stop of some sort would helpnif offered"
Pros: "Late..."
Pros: "Called 1-800 hotline and got a new flight"
Cons: "Was at gate onntime for flight. At boarding time passengers were informed if there was an issue with the plane and maintenance is on their way to check out the problem. 30 minutes later we were still till that maintenance is on their way. One hour later there is still no information as far as when the fight will leave but they kept updating the boarding time. There was only one person of the counter who could help re-assign passengers to different flights due to their layovers. After waiting in line for 40 minutes and the line making no movement I called the airline 1-800 hundred number and explain my situation to the American Airlines Airlines representative. they really give me a new flight that left 20 minutes later after my call if I did not call I would not mean it that flight nor any other fights that morning because they're all in the afternoon."
Cons: "Only served half people beverages. No entertainment"
Cons: "Took off late from Minneapolis only to announce that there was something wrong with the plane, no explanation as to what but that we had to circle to burn off fuel before returning to Minneapolis. Switched to a flight to D.C. with a connection to get to LGA. As soon as we sat down on that flight an announcement was made that we wouldn't make our connecting flight. Got to D.C. and asked to switch to go into Westchester instead of LGA which we were denied. So changed to another connecting flight to LGA that didn't take off on time. Offered nothing for any of the inconveniences. Etc."
Cons: "eh. not enough space, like most airlines these days. Flight wasn't long enough to hate it though."
Pros: "Wider seats."
Cons: "N/A"
Pros: "Price"
Cons: "Arrived 1 hr before my flight and they wouldn't check me in. I believe they overbook the flight and turn customer down. They even gave me hard time during rebooking us. Never again."
Cons: "delayed 2 hrs in perfect weather"
Pros: "The crew was friendly and competent."
Cons: "Airlines have an industry wide problem. They INTENTIONALLY make every part of flying miserable so that passengers will pay anything to make it less painful. For example... if you want to make boarding quicker, build the cost of checked luggage into ticket prices so that you don't have people carrying everything on and clogging up the process. Or use the existing and publicly available research to improve boarding mechanisms... but that would mean you lose an opportunity to squeeze extra cash out of people for 'priority boarding'. This phenomenon is real, and currently be investigated by congress. Call your senator."
Pros: "In flight entertainment options. new, clean aircraft."
Cons: "Seat comfort. All the money spent on aircraft amenities, technology, storage, etc. Why not more comfortable seats?"
Pros: "Boarding was easy and flights were on time."
Cons: "Crew could have been a little more friendly and the planes were a bit dated...although I know AA is in the process of replacing their fleet."
Pros: "The flight staff did the best they could for how few of them there were."
Cons: "Flight cancelled, and the gate was understaffed, so it took forever to even get up to the counter to try arranging alternate flights. Also, the Kayak/Webjet tickets we were issued interfered with the process as the airline could not reissue us tickets directly. Moreover, one Kayak & Webjet got actively involved, they even tried to deny us passage on the alternate flights that American Airlines suggested. By the time we did make it up to the desk, everything was taken/full for the next few days & we have been struggling to make our overseas travel even possible ever since."
Pros: "Quick board and exit, fast check-in"
Cons: "Wi-Fi onboard free for all T Mobile customers, cramped seat room for a smaller adult even"
Pros: "Assigned seating, snacks, touch screen media feature."
Cons: "Staff could have been more friendly."
Pros: "The food, in flight entertainment and attention to detail by the Flight Attendants was very good."
Cons: "The personnel handling the front desk at check in gave myself and others bad information about how to check a bag. Which resulted in me being called to the desk at the gate about 30 minutes prior to boarding and being told I screwed up checking my bag when I was just following the instructions given to me. Was then told I had to leave the secure area of the airport, go back to the front to check my bag all within 30 minutes of boarding. when I returned thru the TSA checkpoint they were rude, obviously, but more importantly the flight was boarding early. So you could've 1. told me what the actual procedure is for checking my bag instead of telling me "just leave it by the green lit up check mark then 2. told me at the gate that not only do i need to go fix your mistakes for you but that youd also board my flight early thereby putting me in jeopardy of missing my flight. all i got was a very insincere apology when I complained up front and at the gate about the airline's screw up. i get that you're all human like me and make mistakes but the customer is always right. there was a time in this country when customer appreciation and service were important standards and qualities businesses thrived on. Don't know what happened to those days... Also i should not need to be a first class passenger to get a meal during a flight. whatever happened to meals for everyone? you (all airlines in the US) charge way too much money and provide poor service compared to pre-9-11 days. I dont see how one event can justify the loss in service but the increase in ticket price. you should all get back to what flying should be about: fun and time saving."
Pros: "The staff tried to help as much as possible."
Cons: "I called American Airlines as ssoon as I book my trip to set up and make sure my small dog could fly with me. They neglected to inform me their partner, jetstar, does not fly animals. My luggage did not arrive with me. Both of my suitcases were mangled and broken. Items in my suitcases were shattered and crushed even though they were well packed and protected. We got stuck on the terminal in MSP and missed our connecting flight. When we finally arrived the systems were down and could not get new flights or hotels. We were told we could not get hotels and had to argue for an hour. Even though it was a maintenance issue. I arrived a day late and had to take extra leave. The plane from LAX to Tokyo was horrific. I booked a window seat, was stuck in the very middle. There was no way to charge outlets devices. The screen did not work. And my new luggage was also damaged with even more items destroyed."
Pros: "the crew is fantastic"
Cons: "normally a meal and other entertainment services are included when upgrading to first class. it even indicated such items would be included when i purchased my upgrade. Very disappointed i wasted my money."
Pros: "The flights left on time and arrived early. It reminded me of the old days when everything ran like clock-work."
Cons: "The leg room was barely enough for me and I'm 5'4". I can't imagine people much larger than me being comfortable at all. Also, the chair made my back hurt, so I did a lot of sitting up straight as opposed to being "in the chair". I noticed that you had snacks for purchase on the flight, but the free snacks were cookies and pretzels. It would be nice to offer a trail mix or dried fruit. Pretzels are good for people who might be a little sick at their stomach, but better snacks are a nice option. I ordered coffee and it was perfect. Overall, the flight was a good flight, just a little tweaking and it would be great. Thanks for asking."
Pros: "Friendly and prompt service."
Pros: "Pretzels and drinks."
Cons: "The group's for boarding are ridiculous. The back of the plane should board first and so on... the new plane we flew on had the smallest seats we've ever seen. When we tried to board, the crew would rudely say, it's not your turn. We were flying for a funeral and paid a lot for our tickets. We should be treated with respect. One lady said to put our luggage in the first available compartment, then when we tried, another lady rudely said, if that's not where you're sitting, you can't put your bag there. We were embarrassed and when we tried to explain what we'd been told she told us to keep moving."
Pros: "Tv in front of every seat, how far the seats reclined."
Pros: "boarding was well organized and flowed well crew was nice and courteous"
Cons: "Seats seem quite narrow standard fare of biscuits to go with drink"
Pros: "On time."
Pros: "You had genuine people working."
Cons: "Flight was delay for a long time."
Pros: "I was in a regular seat, but had more leg room than other airlines I've flown recently. I always put my bacpack and purse under the seat in front of me. On JetBlue and Frontier, I have to pull out the back pack during the flight to stretch my legs out, but not on either of these flights. This survey rates entertainment, but there was none. For me that's a great thing (I bring my own), so None gets the 5-star rating for my purposes. Uneventful flights--on time even with a short delay taking off out of MSP."
Pros: "My first flight fom MSP to chicago was 25mins early and from Chicago to MCI 5mins early which is good."
Pros: "Crew was nice, boarding went smoothly."
Cons: "As always, seats are very tight and not super comfortable... but that’s true for all airlines these days, unfortunately."
Cons: "Food was not necessarily to our liking."
Pros: "Seem to be a smooth and direct flight"
Cons: "The flight was fine however my seat was next to the bathroom and people would occasionaly Bump in to me ."
Pros: "Staff somewhat friendly"
Cons: "See above comment regarding no beverage but gave pretzels."
Cons: "It was the first of three flights. I was automatically rebooked on a flight that didn’t allow nearly enough time to make my connection. United didn’t want to help because only one of the flights was really theirs. Same with Swiss Air. It was a terrible beginning to my trip. I lost money on shuttle fair since I never went to Minneapolis, too."
Pros: "I cant say nothing but can say everything was good"
Cons: "I cant say nothing but can say everything was good"
Pros: "Great to always feel comfortable while traveling."
Cons: "The legroom is non-existent. I sure wish airlines didn't try to put so many seats in each aircraft."
Pros: "The flight was overall good, there it was simple and i got what I paid for. First class would have been worth the upgrade Im 6'6" and i was good for legroom."
Cons: "They lost my bag. Very huge issue followed. Staff was very helpful in getting me on track with who and when to talk with people however!"
Pros: "Flight was quick and the flight attendants were nice"
Cons: "I'm 6' tall and my head was above the headrest, so it wasn't super comfortable to lay back."
Pros: "Service and respect very good"
Cons: "Nothing"
Pros: "The trip went smoothly and it was on time. The Crew was nice and efficient"
Pros: "The friendliness of the crews."
Cons: "The landing was a little bumpy."
Pros: "Nothing"
Cons: "Everything"
Cons: "It was not made clear at all that I was buying a basic economy ticket and was not going to be allowed to take a carry on. That was really frustrating."
Pros: "Crew"
Cons: "Snack"
Pros: "On time Friendly staffs"
Cons: "There was no provided entertainment"
Pros: "The flight was great. The seat was comfortable, the staff was funny and kind."
Cons: "You need more sparkling water on the flights, LaCroix. Or Dasani, so many people no longer drink diet soda for healthier options, more sparkling beverages would be wonderful."
Pros: "service is good."
Pros: "Very nice large roomy airplane"
Pros: "On time, no delays."
Pros: "Being on time"
Pros: "Room for my luggage"
Cons: "The crew & boarding. Awful snacks."
Pros: "Mechanical issues with plane, but gate agents kept us notified. They worked to help people with connecting flights"
Cons: "The seat(21A) I had in the plane was very hot, no cooling from the overhead. It was -5 F in MSP, so I think they were trying to de-ice the plane from the inside :-)"
Pros: "Plane to small for a long trip late arriving in MSP, had a 2 hour layover in LA for next flt most of that was used up waiting for plane to arrive in MSP. When we finally arrived in LA had 25 minutes to get to next flt to SFO. We had to sit out on the taxi way for 10+ minutes because there were no gates available. When one did open up it was another 10 min drive from the taxi way to the gate. By the time we got off this flt had to sprint thru LAX to get to next flt."
Cons: "I'm disappointed that I had to pay to watch the flight tracker, that it wasn't a free option and I had to be continually subjected to commercials that were irrelevant to me."
Cons: "milk products in the snack bag, gross."
Pros: "I liked Wh snack mix"
Cons: "I didn't like that there was a power outlet advertised and there was in fact not one."
Pros: "The flights were wonderful. Boarding process went smoothly."
Pros: "One of the best flights I have ever been on! Everything was right on time."
Cons: "Flight delayed"
Pros: "On time"
Cons: "To close"
Pros: "I appreciate that United hasn't gotten greedy with baggage charges and has kept their seating comfortable. Last Frontier flight was RIDICULOUS!!"
Pros: "The staff was friendly"
Pros: "Perfect"
Pros: "I really like almost everything about flying with Lufthansa."
Cons: "Checking in and obtaining my boarding pass was a less than satisfying experience. Initially I could not check in until arrived at the airport because the first leg of my trip was Lufthansa through United? I tried to check in on BOTH United and lufthansa's website neither worked. I then spent about 45 minutes on the phone with a Lufthansa representitave just to find out I would be unable to check in until I arrived at the airport the next day. Once I checked in to the airport I could only get my seat for the first flight and was told I would have to get my subsequent seats while on layover. When I arrived at my layover, while trying to get my seat for the next flight I was told they were overbooked and I would have to wait 'over there' until they could figure out a place for me to sit. But when the attendant printed my ticket she was shocked to find out I had a seat, and angrily reported that 'I don't know how YOU got a seat, but you did. So go get in line for the flight!' That said, I did get in line, I did get fairly decent seats the whole trip, and all but one employee were overly helpful and nice. However it would have been far less stressful if I was just able to check in for the initial flight."
Cons: "No movies to watch"
Cons: "Every flight I had was delayed at least an hour, and one of my flights was delayed 2.5 hours, which caused me to miss an important meeting. When I asked why it was taking so long, the United customer service representative was very short and somewhat rude. Not a great experience this time that's for sure."
Cons: "seats were extremely uncomfortable"
Pros: "Crew and facilities were great. I will travel with you again."
Cons: "Again the seats were a little hard."
Pros: "It was a good flight."
Cons: "No complaints."
Pros: "Overall good flight. Very quick! :) nice pilot"
Cons: "Nothing in particular."
Cons: "One strange thing happened on my United airlines flight. The crew announced before we boarded that there wasn't enough overhead space for rolling bags and encouraged us to check them in. Upon boarding they announced that all overhead space in the back was full. I sat in the back and noticed that the crew closed the overhead compartments even though they were mostly empty. Another passenger opened an empty one and the crew came over and closed it right away, though many people were still boarding. What's going on?"
Pros: "We got here"
Cons: "Lost luggage"
Cons: "Flight was over 2 hrs delayed so I couldn't even take the flight. Waste of my money. Paid 330 dollars and got nothing. Now United nor you guys are helping. Never again will I use this site"
Pros: "Comfortable seats ,they seem to have a new ergonomic design that make them more comfy . More leg room even in regular economy seating."
Cons: "Staff wasn't very talkative just kinda did the basic beverage service and that's it . Not rude but not overly friendly either . The crews that work for Southwest make you laugh and they're so much more interactive with passengers ."
Pros: "Great flight crew. MSP airport was outstanding"
Cons: "Flight delay"
Pros: "One leg of this trip had free access to United WIFI and free access to entertainment on your personal devices. Seemed like a great way to keep passengers entertained without having to install the screens for each seat, passengers have their devices anyway."
Cons: "My knees were pressed against the seat in front of me and it was painful when they reclined their seat."
Pros: "Really fast boarding was great. Good selection of snacks but at a cost."
Cons: "Some cushion on the seats. It was like sitting on a board."
Pros: "Plane was clean, crew was very nice"
Cons: "The most uncomfortable seats I have ever sat in. No cushioning, No seat recline"
Pros: "Everything about the flight was great"
Cons: "The armrests are loose as can be. Millennial parents let their stupid kids lift and slam them non stop. For an airline that is catering to parents with small children, I would rectify this or loose every other customer."
Pros: "The crew was friendly and helpful and funny. We arrived to our destination early!"
Cons: "Seats are not that comfortable."
Pros: "Great flight. Arrived 45 mins early. Very friendly crew."
Cons: "Flight was delayed for 8 hours before ultimately being canceled."
Pros: "Was direct and easy. No issues with boarding or flight"
Cons: "Cramped"
Pros: "Nothing"
Cons: "Service. The companies clear disinterest in providing service was evident by the poor training of the staff."
Pros: "Pilots were great. Nice flight experience."
Cons: "Delayed boarding - waiting for paperwork. Annoying"
Pros: "The cost of the flight"
Cons: "The 2.5+ hour delay"
Pros: "Love the flight price!"
Cons: "As expected, everything else is a la carte."
Pros: "The price but after today, I’m going back to “you get what you pay for.”"
Cons: "Flight was delayed 21/2 hours. Was not told ahead of time. We boarded even later then we sat on the tarmac for an hour and a half and we were told that we were #12 in line. An hour later we were told that we were now #15!! Finally off the ground. Flight attendant had a very annoying voice but what made it worse how he kept asking for money because of everyone purchasing. Yes I know but some how on other flights you don’t hear about the money, this was in your face"
Cons: "I was a passenger on a Frontier flight from DIA to TMA on 5/13/2018. My luggage was checked and a tag indicating the bag was to go all the way to the final destination (there was a stop in St. Paul, Minnesota) was securely placed on the suitcase. However when I arrived at the Trenton airport my bag did not. There were no Frontier airlines agents on duty so I filled out a form given to me by one of the airport staff. When I checked the Frontier website today it said to fill out a Frontier Lost and Found report. Upon doing so I received an email saying finding a lost bag could take weeks and that after a month they consider the bag permanently lost. No offer or process was provided for compensation for lost bag or the items within. This is unacceptable! I had prescription medication in my bag that's not easily refilled."
Pros: "Smooth flight. On time."
Cons: "Very tight seating. Seat trays were the size of an iPhone. Seats didn’t recline. 30 rows with 6 per row. Had to pay for pop, water, and coffee."
Cons: "We didn't make it to Vegas and they barely compensated us."
Pros: "The seats we had were spacious"
Cons: "I guess I don’t understand, what I pay my fare for if I have to pay a separate fee for seat. The fare should include the seat. Then to charge you an arm and a leg for your luggage. I will never ever fly frontier again"
Pros: "The crew was amazing. So happy and helpful."
Cons: "Flight leaving to Denver was really delayed. Quite a few people missed their connecting flights which was sad."
Pros: "Crew was super nice"
Cons: "5 hour delay"
Pros: "Attendants were very nice"
Cons: "No leg room and need more food, boarding took quite a while and got out seat placements wrong twice"
Cons: "Flight is not on time .l spent. More than two hours"
Pros: "Flight was 3 hours delayed. When we arrived at the airport they said it would be delayed by 2 hours. Then right before our new boarding time they delayed it another hour. I wish we would have had some advance notice so we weren't stuck waiting at the airport for 3 hours."
Cons: "Frontier seats are extremely uncomfortable (I would say the worst of any airline) and they charge for carry on luggage and drinks."
Pros: "That we did not crash"
Cons: "After getting ready to take off we were sitting on runway for several minutes before we we told due to technical problems we would have to return to gate. After over an hour sitting we were finally able to leave. I would have thought that a 6:00 am flight would warrant a free cup of coffee for our delay, but all we got was nothing."
Pros: "Friendliness of crew and gate agents, comfortable seats, efficient boarding, On time. Clean aircraft."
Pros: "Crew was great on both flights"
Cons: "Ridiculous costs for baggage. I expect to pay for even carry on these days, but $40 for carry on is crazy! Seats were very uncomfortable. Frontier used to be my favorite airline, now it seems unlikely I will fly with them again."
Cons: "I got to airport and flight was cancelled.. frontier couldn't get me on a plane for another 4 days.. I ended having to rent a car and drive the 13 hours to Denver from Minneapolis.. frontier will never get money from me again"
Pros: "Price of flight"
Cons: "When I went to sit down in my middle seat there was two larger women on either side of me. If I was any bigger, I am a 5' 4" 110 lb woman mind you, I would not have fit in between these women. If you keep shrinking your seats, no one will fly with you. In the future, I will be booking my flights further in advance with an airline that has seats to accommodate someone who is the size of a full sized man or woman."
Pros: "Charge for carrying on bag and space between sets are to close"
Cons: "Flight was on time."
Cons: "Delayed 30 mins after I arrived at the airport for unknown reason. Waited on tarmac another 30 mins (at least) after landing. We didn't get an explanation for 20 mins. The plane was literally 30 feet from the gate. It was almost funny how annoying it was. I'm surprised all the passengers kept their composure. NEVER AGAIN"
Cons: "Using Kayak, the price of the flight looked good. After booking, we found out that Frontier wants $35 per checked bag and $40 per carry on and $11 per seat to choose your seat. This made Frontier only a couple bucks cheaper than Delta that had a much better schedule. Live and learn."
Pros: "Nothing"
Cons: "It got canceled"
Pros: "Reliability of airline and planes Friendly Staff affordability"
Cons: "Not much room between seats."
Pros: "Nothing"
Cons: "Flight was canceled, frontier has one plane. No ability to work with other airlines."
Pros: "The crew was great! Got upgraded to the emergency exit seats for extra leg room!! That's a BIG plus!! Very comfortable and good experience!!"
Cons: "Nothing!! There was a tiny baby a seat up and across the isle that the parents were GREAT about keeping her from crying as much as possible. Those parents WERE GREAT!!!!!!!!!! And are MUCH APPRECIATED with no sleep!!! That wasn't negative, sorry. Everything was GREAT!!!!"
Pros: "Nothing"
Cons: "Delay, luggage prices. No better than spirit. Never flying Frontier ever again!"
Pros: "Nothing"
Cons: "Flight was late, last minutes charges, no seats available without extra charge, uncomfortable designed seats, and mechanical issues."
Pros: "Everyone was very helpful"
Cons: "No beverage"
Pros: "Fast boarding"
Cons: "The overhead compartments were nearly empty. Charging for carry on isn't working. Also no beverage nor peanuts included I feel is a little too far for cost cutting. If you are going to charge for soda why not a realistic price? You might not make a lot of money but your passengers will be happy and you won't be losing money."
Pros: "The crew was nice."
Cons: "All the extra hidden fees were so expensive. It was more than $70 extra just to check in. You have to pay extra for a seat. Carry on bags are $30. Checked bags are $25. Water is $2. If I'd known that the price on the ticket was not the price I would pay I would have flown another airline. It was misleading and dishonest. I'm never flying frontier again."
Cons: "When we arrived at the ticket counter, we were made aware that they do not open until 2 hour before flight time. Being advised to be at security about 3 hours before flight time, this makes no sense. When I went to check in, I then realized we had to pay extra for our seats, check-in bags and carry-on bags. We could have flown a major airline direct for the same price after all of the add-ons. Then being charged for coffee and pop. Seats are VERY uncomfortable!"
Cons: "Seat were very hard and small. Tray table was smaller than the size of an iPad mini. I was angry when I told I had to pay for my carry on, ridiculous. Drinks were not complimentary. Absolutely no leg room. Very uncomfortable for me as I'm 6 foot. Very disappointed."
Pros: "The price. Ok for short flights only."
Cons: "It is an Airbus, but a bus is more comfortable. The seats are hard and cramped. The base price may be great, but be aware they charge for extra for everything including carry-on if it does not fit under the seat."
Pros: "Thank you very much for policing the size and weight of the carry on luggage. Making people pay certainly makes a flight more enjoyable."
Pros: "Flight was late boarding but the crew made an effort to make up the lost time."
Cons: "Cramped seats."
Pros: "That it was a short direct flight."
Cons: "People are packed into the plane like sardines. There is very little room. It is often hot until the flight gets going."
Pros: "Nice crew. Plane was clean."
Cons: "Separate charge for bags, pick a seat, snacks, etc. Commercials during flight. Obnoxious. Flight started out being a little cheaper, but as long as I plan ahead, Delta ends up being the same or more cost effective."
Pros: "The price"
Cons: "The fact that I waited over 45 min to get my luggage in Orlando, and I showed up early in MSP and no one was working the counter until an hour before the flight departed"
Cons: "Sears were not that comfortable and didn't recline"
Cons: "183$ in seating and luggage fees AFTER the base ticket price...I wasn't made aware of these charges until I went to check in for my flight. No leg room. Seats don't recline. Tray table about the size of an iPhone 6. No entertainment. No snacks. All drinks cost money. Rude staff. Just a disaster of an experience. I'll never fly frontier again."
Pros: "The Denver people who helped"
Cons: "My brand new suitcase was broken after paying for it to be checked. My clothes and bath bag was on the pick up alone. When it was in my bag. Had to ask for tape to keep it somewhat closed to the rode and hotel. Still no email from frontier !"
Pros: "Crew was excellent ... both cabin crew and pilots."
Cons: "Small confines."
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