That the plane didn't crash.
I missed the flight because I couldn't hear the announcement and because, as it was for the other flights, there was no notice of embarcation. They were no help in being able to provide a solution. I was told to call my booking agent which was in the US; I asked where could I get a calling card they told me, and I kid you not, that I could ask the janitorial crew to go outside to get me a card if I wanted to call. If it was for them, I would have stayed in the airport until I died they wouldn't have cared. I have traveled a bit and I don't think I've ever experienced something like that. I am from a under developed country, so I do understand low quality of service but this is just a matter of being human. Thanks to my friends and family in the US and via internet access I was able to purchase another ticket since I was told that because my ticket couldn't be refunded (???) I couldn't simply pay a penalty and be placed on the next flight. If you are someone of African ascendance and do not want to be treated like fecal matter in human form, avoid that airline. My great aunt is from Maroc and she's an amazing person. I guess they don't make them like that in Maroc anymore.
The chicken entrée and the new Boeing 737.
The rest of the food was mediocre. The staff was indifferent and not up to professional standards. A small example was unlike other airline staff they didn’t even bother to pick up rubbish in the aisle or maintain toilet cleanliness which takes so little effort. Again, indifference. Also, surprisingly, there was a spat between one woman flight attendant and a male passenger. They discussed the matter at length behind the first class curtains but it was obvious to many passengers that something was wrong.
The flight was timely and it was smooth flight.
The food on the flight and my table still had the coffe stains from the previous flight.
They canceled my flight forcing me to leave my vacation a day early with not even a 24 hrs notice. This resulted in me losing out on money that I had already spent on tickets, the place we were staying, parking my car etc.
My bags where opened and my items where stolen from my luggages
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