Arrived on time
Distance between gates
The crew was excellent
The seating space is to small
Flight was delayed over 8 hours due to "mechanical issues." Went from a nice 757 to a 737 which was a little more cramped.
Had xtra legroom and Wi-Fi
I paid the xtra $99 for the economy plus but my headphone jack didn’t work so I couldn’t watch a movie and my tray table was broken so I had to hold my drink and fumble with my food. The flight attendant tried to fix it but couldn’t. Made my 6 hour flight feel like 12 hours.
Seat was really hard and hurt to sit on after the first hour. Even had trouble sleeping it was so bad.
The overall experience on my westjet trip was great. Everything west jet does - and all the groups in the airport are fantastic !
A short haul flight
The flights were on time and the staff were polite and nice.
Everything on a WestJet flight is extra and only the bare minimum is offered. There are no TVs in the seats and the seats themselves are small and jammed close together.
Delayed flight. Only got home at 1.30am.
Crew overworked but pleasant and doing their best. Self check in works well with assistance
Management decisions meant assigned crew arrived after our flight supposed to depart. Needed 1 more person to service passengers. We waited a long time after serving started to get served. We did not know that food could be preordered online and served soon after takeoff. No TV screens on back of chairs...had to rent device to see movies. Have app but not able to book and get points. Wrote to WJ for help but oo response
Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time.
Trying too hard to fit as many as possible
Felt like I was sitting in my neighbors lap!
Check in was easy through their app. Also very quick lines to drop off bags. Crew was very nice and respectful
Seat are a little bit too close together. But overall very comfortable
Delta never used to be my first choice in airlines, but of my recent experience with them has been excellent. The people from the counter to the plane have been professional and courteous. This is why I will fly with them more frequently.
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