There was no entertainment and again, the seats were very cramped and uncomfortable.
Aside from the 5-6 texts for the flight changing the flight was pretty comfortable
Cons: "We didn’t even have a pilot, had to call and find one because our pilot that was scheduled “forgot to call in sick”. We were already delayed by 4 hrs so this made it delayed by an hour more!"
Pros: "Boarding process was efficient."
Cons: "The air conditioning was almost non-existent - then we landed at DFW, and it kicked on full blast. I was extremely uncomfortable the entire flight, but it was maddening to know it could have been much better."
Pros: "It got me to my destination safely."
Cons: "Very abrupt service. Not much room."
Pros: "The length time of the flight"
Cons: "Customer service, the man on the counter was very rude especially with an older person like me, he was arrogant and couldn’t answer my questions, I had to put my daughter on the phone so she can talk to him and he wanted to be rude with her but she didn’t let him."
Pros: "Easy boarding."
Cons: "No usb charger. Flight delayed."
Pros: "Everyone was very accommodating."
Cons: "Not much at all. Everyone was very accommodating"
Pros: "They got me home eventually"
Cons: "Timeliness was awful. Late crew delayed the flight 50 min. Then ripped cargo net resulted in cargo shift."
Cons: "The plane was very old. It had cigarette ash tray in the armrests and bathrooms. It also only had three screens to watch movies. The headphone jack did not work properly and you could not hear the movie well. There were no screens in the chairs in front."
Pros: "Crew was nice. I bought two seats so that I would be comfortable Also the in flight Wi-Fi was a nice touch"
Cons: "Fight was delayed; possibly due to weather Wish the economy seats had just a little more legroom for those of us who are taller"
Pros: "Clean airplane. Friendly crew."
Cons: "Leg room is too small"
Pros: "Seats were roomy and comfortable."
Pros: "Wonderful flight attendants in both our flights."
Cons: "This leg of my trip went off without a hitch boarding and crew were very professional."
Pros: "Direct flight"
Cons: "Our flight was delayed for two hours because of a mechanical issue. When we reached Savannah we had to wait to get to a gate to get off the plane."
Pros: "Plane was clean, wifi worked"
Cons: "Flight was delayed 2.5hrs, had to wait on tarmac 30min to take off and 15min to get to gate, bumpy flight. Jerky inputs from pilot."
Pros: "Flying out around bad weather; lucky we got out in time. Pilot did a reasonable job keeping passengers up to speed on what was happening. Flight attendants were friendly and respectful. CRJ-900 leather seats are more comfortable than your average economy seat."
Cons: "In flight wifi didn't work the whole trip. Plane was a sauna getting in and on the ramp, air conditioning wasn't working on the ground. Boarding took FOREVER with some less than competent wheelchair agents (I think)."
Pros: "It was a great flight. It was on time, and the plane was clean and the stewardess was courteous"
Cons: "It was a great flight."
Pros: "Wi-Fi and USB ports worked great. Seat was comfortable after 11 upgrade. On time"
Cons: "Having to pay extra for a exit row seat"
Pros: "Pilot made up time from Montrose to Dallas. 737 is more comfortable than some of the planes in use currently."
Cons: "The flight was booked. A lot of families were separated. It included family with the small children. Passengers were running around asking to change the seats. The entertainment system was very slow. The sound made cracking noises. The flight was over two hours late. In addition, we had to wait for our luggage over 40'. The luggage was wet."
Pros: "The gate agent in Columbus was in a wonderful mood."
Pros: "Very attentive first class stewardess. Loved the comfort of the seats and extra legroom in first class."
Cons: "Wish wii was free. At least for first class."
Pros: "The crew was awesome, very attentive and helpful."
Cons: "The plain was very old meaning no screens, outlets, pretty much no entertainment what so ever."
Pros: "American Airlines staff from checking to departation were very friendly."
Cons: "Sat behind a couple with a small dog that was very stressed and barked at anyone that walked by. It was a late flight and I could have used a few winks."
Pros: "The flight was on schedule."
Cons: "They ran out of good food choices and only had the snack plates left."
Cons: "The flight was delayed 3 times. Little knowledge from front desk, relied on my phone for updated info."
Pros: "This is such a quick flight, and the staff made it quite easy."
Cons: "My in Flight Wi-Fi did not work. Not a huge deal, because it's such a quick flight, but it is a little Annoying, and may have just been a bad day for the system."
Pros: "Service was quick, comfort flight, excellent service. This was the best flight so far."
Cons: "To many kids crying, it was loud."
Pros: "The entertainment system was nice. The cabin crew was nice."
Cons: "Airlines have gon back to the days of packing as many seats as possible into these planes. I not a big guy but not huge. I’m just over 6 feet. When I sat down it was impossible for me to sit without my knees jammed against the seat in front of me. I ended up switching with my daughter to the seat across the isle which had slightly more leg room. Overall the seating was very uncomfortable."
Pros: "Flight wasn’t full. We were able to relocate to exit row seating. I love preassigned seating."
Cons: "I have flown this airline many times and never once have we ever taken off on time. We left 2 and a half hours late and the people that work for them are grumps all the time. Never flying them again."
Pros: "Newish/refurbished interior with plenty of overhead storage. Loved USB port. Comfortable and expeditious trip."
Pros: "The crew are always excellent."
Cons: "The comfort is horrible. Airline companies keep shrinking the seats and charging more. Also they keep serving less food. And flight changes."
Pros: "I liked the extra space on the window side of my seat."
Cons: "Legroom was minimal."
Cons: "The fact that the flight was cancelled and I was unable to reschedule from this airport, resulting in an increased price of almost $1,000."
Cons: "This was a tiny aircraft from Charlotte to Savannah. Our bags were placed into "valet" for the flight. When I retrieved my bag, the handle was broken! Destroyed on a 1 hour flight. This is exactly why people don't like checking their bags. There is no care for other people's belongings. It's bag enough you're packed on these flights like sardines and then you have to worry about receiving your property back the way you gave it to them. Placed a claim, but meanwhile I had to purchase new luggage for my return trip."
Pros: "A lot of food"
Cons: "Didn't make it clear food/drink would be included. Crappy boarding people. No movies on seats!! Super small seats"
Pros: "I'm gluten free & I don't eat pork so I would like a gluten free no pork option!"
Pros: "Ridiculously close seats Crew interested in talking to each other"
Pros: "The fly departed on time"
Pros: "Once we finally got on the flight, things were fine."
Cons: "Our flight arriving in Charlottesville was late we sat on the tarmac for 20 min. Than waited 20 mi utes to get our luggage that the checker. So we arrived at the gate for this flight and was told the flight was full. Stood around and waited. Finally another passenger suggested we go to costumer service. Waited an hour in the customer service line fortunately we were able to catch a flight that same night."
Pros: "Great crew, happy hour was wonderful."
Pros: "New plane!"
Cons: "Only offered pretzels even though there were cookies. I ha to breakfast them."
Cons: "LATAM took our luggage from a flight from a different airline that we used to get from Miami to Orlando. They locked it up and closed before we arrived. My friend was unable to get his medicine, I missed vital time from a work contract, and we had to spend the night at the airport waiting until 1pm today to receive our luggage. This is the worst experience I've had with an airline. No one spoken with on LATAM seemed to care. We were stranded without sleep and got no clear answer from the LATAM hotline. There was no mention of compensation for our troubles. I will not be recommending this airline to other travelers aa this has ruines my work schedule and my friend is unable to get his medicine."
Pros: "Found a rate that was virtually the same on what I would have spent in gas to drive there. I will never drive to events in Vegas again, kayak and done from now on."
Cons: "The layout of the Vegas airport is not one of my favorites"
Pros: "I like the quite clam and smooth flight. The attendants were very helpful; and kind."
Cons: "I did not like that fact that I change me flight to the next day and had to pay $200.00 for a ticket change. I feel if there are opening we should not have to pay an additional charge of $200.00. $50 for a ticket change is understandable, but $200.00. Things do happen and changes must be made. Cynthia J. Black- Finch firstname.lastname@example.org"
Pros: "Crew was amazing, flight attendant was very funny and kind"
Cons: "No complaints!"
Cons: "The flight was delayed due to weather at Newark. But when the weatther turned good, there was no Gate Agent from United for nearly one hour. Finally a captain who was flying home cold not take it and finally went from one gate to another hoping to find a GA."
Cons: "Flight leaving on time and not over fueling the plane and missing my connection in Houston!"
Pros: "Boarded a little early and everything was moved along smoothly and efficiently. Quick and painless. Very smooth landing."
Pros: "The stewardess was super nice! On time and no problems."
Cons: "Bad gate idea to have so many flights going off at once. Very confusing when the intercom would get cut off because another plane would start boarding."
Pros: "Female captain. Make lead sturard. Smooth flight"
Pros: "Quick flight."
Cons: "The crew in Newark forced me to gate check my bag even though there were several empty overhead bins. I had 5 people in my party and we had only 2 bags. Absolutely STUPID."
Pros: "Agent at the gate"
Cons: "My seats changed so my son and I were not sitting together. The agent at the gate was wonderful and got us seated together. I had to use the restroom and the flight attendant seemed put out, and gave me a dirty look. She than ignored me and almost hit me with her cart."
Pros: "It was not full and the people and flight attendants were very nice."
Cons: "It left a bit late from EWR."
Cons: "Flight attendants didn’t care about service!!"
Pros: "For once a United flight on timeh"
Pros: "Boarding was easy."
Cons: "WiFi was available."
Pros: "Crew was extremely friendly."
Cons: "Temperature was way too warm."
Pros: "Very professional staff at Montrose Regional. Special assistance was given by the ticket agent at the gate to help get a disabled co-travelor on board. Super smooth takeoff, best ever from Montrose."
Cons: "Everything went as expected. No issues."
Pros: "Good flight."
Cons: "When I arrived to get boarding passes for my family of 5, the flight was overbooked of which I had to pay an additional $241 for our seats. What a ripoff! Not happy with Kayak and will use another travel agency."
Pros: "Complimentary drinks, free entertainment and free wifi after having two hour delay."
Cons: "Two hour delay, which delays with United are becoming more and more common."
Pros: "Crew at the airport and on the plane were wonderful!"
Cons: "I did not like having to wait over one hour for the luggage carousel to begin dispersing belongings. I was shocked at how long it took!"
Cons: "Flight got "changed" got delayed for parts. What delayed us the most was people wanting to upgrade!!!"
Pros: "Nice spacious quick flight."
Cons: "No free Wi-Fi"
Pros: "The crew were polite and friendly."
Cons: "A cookie was the only snack on a more than 3 hour flight."
Pros: "Friendly service."
Pros: "Other then they got me there safe, I dont think there is anything I liked about this flight. Pilot did a decent job, there was lots of turbulance so nothing they could do about it and I made it safe."
Cons: "Plane from Chicago to Savannah was small. I was all the way in the seat not slouching and my knees were crammed in the set infront of me. The arm rests were digging into my thighs as well. Im used to not much leg room but this was a first for how crammed in I was into a seat, Im 6'3" & 270lbs. Ive probably been on 50 different planes over the years to give you some perspective of my experience flying when I say this was a first and a very uncomfortable plane. The plane to take us to Savannah arrived so late it pushed my flight back by like an 1.5 hours from what it was supposed to be."
Cons: "Had to wait an hour to receive luggage at terminal Small airport at midnight is unacceptable."
Cons: "Very uncomfortable seat"
Cons: "Staff was rude and it was some what ok"
Pros: "The flight attendant was exceptionally nice and polite."
Pros: "Horrible check in process. Arrived 2-1/2 hours before flight, and spent the entire time in line waiting to check in. Was very chaotic and extremely frustrating. The staff were great, and thanks to their help we surprisingly didn't miss our flight. I cannot stress enough how awful this experience was."
Cons: "Never happened"
Cons: "We haven't even left yet"
Pros: "Once airborne, the flight was fast."
Cons: "The flight was delayed almost an hour while a broken window shade was replaced."
Pros: "Everything! It was a great flight. Everything was on time and we even landed early. Our flight attendant was extremely nice!"
Cons: "Not one bad thing to say about this! It was a perfect flight!"
Cons: "Awful. No crew. Horrible accommodations."
Pros: "Comfortable seats and awesome crew"
Cons: "No wifi or any entertainment"
Pros: "The upgrade it made the all the difference in the world"
Cons: "Would not change a thing"
Pros: "Nothing. Flight never happened"
Cons: "The flight was cancelled hours before it was supposed to take off leaving me minimal crunch time to figure out a new flight for myself."
Cons: "My flight was cancelled due to plane operational issues, could not get a flight out until the following day. Very disappointing"
Pros: "Things were going well until the pilot had us get off the plane."
Cons: "Flight was cancelled. United couldn't get me out until Sunday. So I rented a car and drove down instead."
Pros: "Quick and Quiet is how I would describe the flight."
Cons: "Small cramped plan. Seats did not recline."
Pros: "Had to switch planes. Done quickly only delayed s half hour."
Cons: "Had to switch planes."
Pros: "The staff was friendly... I liked the dimmed lights... The free beverages n options to purchase alcohol... The flight was quick and steady"
Cons: "When I got to my seat I had to use a wipe to clean it because there was what looked like either throw up or oatmeal on my seat.... The pocket in front of me was filled with trash like an empty water bottle, a bag of chips and dirty napkins (they were very big so it was obvious that no one cleans between flights)... Also it didn't matter how many times I tried connecting to the wifi, I couldn't and I was willing to pay for it to because it was important that I work during my flight."
Pros: "Everything was easy."
Cons: "The plane was hot"
Cons: "My flight out of montrose to Denver was late by 50 minutes or more. So I didn't have a chance to take my flight from Denver to Austin. So I was at the Denver airport for five hours. To catch the next flight. But I understand that things happens. All of the personnel was really help full. No complains about that. I will do it again. I hop to have better luck whit my intineray"
Cons: "Seats were not comfortable, no individual tv screens"
Cons: "I don't think I have walked that far in years- not that I'm lazy but I have rheumatoid arthritis and walking can be very painful- I assumed gateA1 wouldn't be far - but to assume is always wrong!! After my long walk out the plane was super small and the leg room even less!!! So this is why I've rated the way I did- maybe the length of walk should be included in ticketing- the population is getting older and chronic diseases are everywhere. Maybe you could advertise to these populations."