Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 14% increase in price.|
Average price round-trip
|$252||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
United Airlines has waived its change and cancellation fees on flights from Colorado to Savannah. Confirm policy on booking site.
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Scores according to KAYAK customer reviews
Pros: "Very controlled and safe Covid procedures. Outlets and screens at every seat."
Cons: "No delays and more room"
Pros: "The seats are not fabulous the crew was"
Cons: "They did a good job keeping us informed When we got really delayed"
Pros: "On a quick 40 minute flight they still managed riu server coffee, water and snacks."
Pros: "Decent entertainment options and snack offerings."
Cons: "Last 6-8 rows were vacant and for some reason Someone was still seated directly next to me. Why on earth the flight attendants (otherwise great) didn’t make an announcement that there was no need to share a row and encourage people to spread out is beyond me. I mean this is the only flight I can remember in a decade that wasn’t nearly or fully booked, you’d think they’d emphasize that. Instead I got to be trapped like it was a full flight next to a guy with no concept of personal space."
Cons: "I’d prefer more a la carte food options rather than only boxes of stuff that include 3 things I don’t want."
Pros: "Just ok"
Cons: "Can't understand why it was delayed"
Pros: "We left on time and arrived early. The seat in comfort class had excellent leg room."
Cons: "The food was mediocre, to say the least."
Pros: "Good seats"
Cons: "Flight was delayed and my luggage didn’t make the plane."
Pros: "Flight crew got us to Columbus on time despite a delay leaving the gate"
Cons: "More room, less congestion."
Pros: "very nice crew"
Pros: "The ease of travel that Delta efforts me"
Cons: "Easier status earnings"
Pros: "I like that I arrived at my destination safely."
Cons: "My allergies were bothering me due to the airlines allowing animals to travel as passengers, in this case a rabbit. I am very allergic to animals. My breathing was compromised."
Pros: "quick and efficient"
Cons: "I know it's not the airline's fault, but we were delayed for weather. Also seats do no recline and there is no entertainment."
Pros: "It was ok"
Cons: "They lost my suitcase. Now I have to wait a day or two and they won’t sent it to me."
Pros: "boarding the plane was simple and easy, and the flight crew, what I saw of them were friendly and attentive to first class only."
Cons: "another boarding passenger had to explain that I was in his seat, because the lockers/overhead bin for my row was over his row making seating confusing. the cabin seats were so close to each other that a normal sized person could not sit without elbowing the person next to him or her."
Pros: "I always appreciate in-flight television even on short flights."
Cons: "Very tight seating."
Cons: "Very late .missed connection. Agents in Detroit were worthless to get us on different connection"
Pros: "The flight crew were awesome"
Cons: "Not exactly the flight but the attendant white lady in Atlanta at the gate needs to sharpen her customer service skills, a bit obvious on who she prefers to deal with, as a foreigner and over 25 years of experience in dealing with the public, I felt the indifference. I frequently fly and my choice of airline is delta, this by far has been the only dissappointnent. Please do make sure this gets to the person in charge."
Pros: "Crew was ok"
Cons: "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."
Pros: "The flight was good but the air didn’t work again plane was warm the space was limited but the movies were good the flight attendants were OK"
Pros: "I liked the movies and overall entertainment available to the passengers."
Cons: "The food selection needs a poultry option."
Pros: "They let us preboard because of my handicap. And we slep through boarding til we landed."
Pros: "Quick, safe flight. Very good pilot."
Cons: "In flight entertainment did not work at all during the 2.5 hour flight. Was very disappointed."
Cons: "Sat by the exit seat so the door was a bit more chilly. No food. Small entertainment screens with audio bleed through."
Pros: "Great service and staff. On time both directions."
Pros: "I was rerouted."
Cons: "No one would reissue me a ticket for the next flight. Delta and West Jet kept saying the other company should do this, and in the end no one did and I had to purchase another ticket."
Cons: "Flight was canceled due to weather. Was told I could get reimbursed for a rental to drive from ATL to SAV. When I went back to Delta after getting home to Savannah, was told there is no reimbursement for car rentals."
Pros: "The flight was on time and not over booked."
Cons: "The seating was cramped. There were mediocre snacks, but no food or entertainment."
Pros: "Flight on time"
Pros: "Nice crew, comfortable"
Cons: "Had to check in my carry on because there was "no space" left but after me were some people who could go in with their carry ons"
Cons: "Flight crew"
Pros: "Crew was courtesy"
Cons: "1hour delay from departing LAX runway - not good"
Pros: "No hassle, no drama, very smooth."
Cons: "The blueberries were rather bland."
Pros: "In flight entertainment was great, lots of snack options."
Cons: "A lot of confusion between ground crew and plane crew. They insisted on prepping the plane for food service even though we had waited for several hours due to mechanical issues and weather delays. It was 3am folks and the last flight leg was 45 min... we all just wanted to get to our destination. It took 50 minutes to prep that plane... there were infants crying and people were miserable and exhausted. The only word that comes to mind is dehumanizing."
Pros: "My aisle seat on the first flight"
Cons: "No entertainment"
Pros: "Seat and headrests especially were nice"
Cons: "Very bumpy rides in both cases"
Cons: "Super delayed. Sat on runway for 2.5 hours"
Pros: "Great crew presentation of safety and other announcements, friendly anf courteous, except..."
Cons: "crew seemed to arbitrarily decide not to serve anything on the flight. Announced the flight was too short to serve anything, so they didn't even try. I've flown this hop many times and have never heard this excuse."
Pros: "Flight took off and landed on time"
Pros: "The agents in the air were a lot more understanding and at least apologized."
Cons: "I understand if we need to check bags because its full but when iy is not full but you demand I check it anyway all you are doing is adding travel time to my trip. Also we needed things in our bags that we otherwise would have had. Not the best customer service at the gate."
Pros: "It was only 1.5 hr flight."
Cons: "Apparently Delta has decided even if you have a qualified KTN, they can arbitrary decide not to honor do you cannot precheck thru TSA. No way to input KTN at purchase on website and couldn't get it done at ticket counter. Thanks Delta"
Pros: "Helpful crew, more food than usual, entertainment system and choices."
Cons: "Didn't get meal request even though we did on flight to Europe and despite phone agent working to generate and verifying them before both flights."
Pros: "Within Europe KLM short flights are very good. They give you a snack and something to drink without charge."
Cons: "Seats,are a little tight but like most other airlines."
Pros: "I needed to change my flight because my international flight from Buenos Aires was delayed due to a national work stoppage and I would miss my scheduled Delta flight from JFK to SAV. The cost difference to take a flight later the same day was exorbitant (over a $500 additional cost to the price of the original ticket) so we elected to fly back to SAV two days later. I do not understand how airlines can get away with charging such exorbitant ticket prices--these prices should be regulated!"
Pros: "everything, thank you."
Pros: "Arrived on time"
Cons: "No food. Only snacks and very good snacks"
Cons: "I'm Sky Priority and the gate agents were not enforcing zones. They called Diamond and everyone walked in. I went in and saw zone 3 in the line"
Cons: "With only one gate attendant, boarding was slow and unorganized."
Pros: "Unlike other AA planes, the plane that flew this particular route was at least updated with seat-back screens."
Cons: "Unfriendly service. A sandwich wrapped in plastic wrap is an absolutely horrible excuse for first class meal service."
Pros: "Flight was earlier than scheduled. Crew was good."
Cons: "Nothing. The flight was 30 min. No complaints except for the guy who didn't wear his mask."
Pros: "The crew handed out “party favors bags” with bottled water and snacks."
Cons: "The American Airlines app deleted the connecting flight after a Ground Stop delay caused us to arrive after its departure. We were “flying blind” trying to get set up as a standby for a subsequent flight. The process was stressful due to insufficient information."
Pros: "Everyone was very accommodating."
Cons: "Not much at all. Everyone was very accommodating"
Cons: "We got delayed claiming it was weather for 15 hours."
Cons: "Too much advertisement!!!! Between the credit card offers and aa advantage program it’s overwhelming. When trying to enjoy the onboard entertainment it was once ahead too much advertising. Overkill!!!!"
Pros: "Nothing was enjoyable."
Cons: "The flight was 4 hours late to leave and American did nothing to try and remedy the situation. Unacceptable that we are this late. I missed my meetings and they won’t offer any kind of voucher for future travel. But yet we have to pay for change fees!?!? I will absolutely avoid flying American."
Pros: "I got there in one piece."
Cons: "More legroom"
Pros: "The pilot did great job.brought us before time."
Cons: "Pay extra for bag :( No video screen No food The check in area was mooved without notice."
Pros: "Great crew"
Cons: "Stop sending rental car emails with cheap prices and then I try to reserve a car and the price is doubled"
Pros: "AA desk counter were v helpful"
Cons: "they are perfect in what they do"
Pros: "Direct flight"
Cons: "Our flight was delayed for two hours because of a mechanical issue. When we reached Savannah we had to wait to get to a gate to get off the plane."
Pros: "Plane was clean, wifi worked"
Cons: "Flight was delayed 2.5hrs, had to wait on tarmac 30min to take off and 15min to get to gate, bumpy flight. Jerky inputs from pilot."
Pros: "It was a great flight. It was on time, and the plane was clean and the stewardess was courteous"
Cons: "It was a great flight."
Cons: "More seat room side to side"
Pros: "One of our fellow passengers was willing to change seats so my wife and I could sit together."
Cons: "I'm not a fan of American's Basic Economy, where they nickel-and-dime for every little thing. Choosing seats while checking in online does not cost the airline any more than assigning them, so charging for the privilege of choosing your seat is simply a money grab."
Pros: "Wi-Fi and USB ports worked great. Seat was comfortable after 11 upgrade. On time"
Cons: "Having to pay extra for a exit row seat"
Pros: "Very attentive first class stewardess. Loved the comfort of the seats and extra legroom in first class."
Cons: "Wish wii was free. At least for first class."
Pros: "Convenient flight from DRO to Dallas."
Cons: "Broken seat headrest No in-flight entertainment except small screen rows away Reading lights didn’t work properly Flight attendant call signal beeped for first 2+ hours and no one could fix"
Pros: "We waited for more than half hour and they had them at the wrong carousel"
Cons: "The flight was delayed 3 times. Little knowledge from front desk, relied on my phone for updated info."
Pros: "Nice crew, very reasonable cost. Didn’t like the “no overhead access” but worth it for the money I saved."
Cons: "The seats are ridiculously crowded. It’s really so uncomfortable and claustrophobic, even for shorter flights."
Pros: "The have the lotus cookies which is my favorite ."
Pros: "Flight wasn’t full. We were able to relocate to exit row seating. I love preassigned seating."
Pros: "I liked getting to my destination on time."
Cons: "The one carry-on policy was silly and included personal items. I was told to repack my purse into my backpack which was already full. The boarding staff stood over me and told me to throw stuff away in my backpack and asked why I had packed certain things. I am in the process of moving back to the US from Korea after two years so everything I had was everything I owned in the world - which included some sentimental things like a stuffed animal from my mother who passed away when I was three years old. The most infuriating part of this however was realizing that there was one other bag in my overhead bin. In fact most of the overhead bins had one to two bags and plenty of room. My repacking and humiliation was unnecessary and it was only for the morbid satisfaction of the lady at boarding demanding it. At one point I heard her talking with her coworkers about “why couldn’t they freaking listen. We announced it three times.” Well I had approached the counter prior to arrival and they told me to get back in line when I tried to ask about my purse and backpack. In additional to the frustration of all of that, I received my checked in luggage with a wheel missing. I had just bought it and now I have to ship a wheel from the vendor in South Korea or buy new luggage. Thank you guys so much for letting me know which airline to never fly with again."
Pros: "Seats were comfortable."
Cons: "Flight attends were slightly curt."
Cons: "This was a tiny aircraft from Charlotte to Savannah. Our bags were placed into "valet" for the flight. When I retrieved my bag, the handle was broken! Destroyed on a 1 hour flight. This is exactly why people don't like checking their bags. There is no care for other people's belongings. It's bag enough you're packed on these flights like sardines and then you have to worry about receiving your property back the way you gave it to them. Placed a claim, but meanwhile I had to purchase new luggage for my return trip."
Pros: "Captain kept everyone in the loop about the problems."
Cons: "Flight was late."
Cons: "No in flight entertainment. Delayed"
Pros: "The flight out was really comfortable but the flight back was a little cramped. The crew was great."
Cons: "The return flight"
Pros: "Smooth and easy flight."
Cons: "All was excellent! Only the internet was not working good , payed for all flight access but most of the time the internet was not working. Anyway I contacted support team and they refunded me"
Pros: "Once we finally got on the flight, things were fine."
Cons: "Our flight arriving in Charlottesville was late we sat on the tarmac for 20 min. Than waited 20 mi utes to get our luggage that the checker. So we arrived at the gate for this flight and was told the flight was full. Stood around and waited. Finally another passenger suggested we go to costumer service. Waited an hour in the customer service line fortunately we were able to catch a flight that same night."
Pros: "Flight was on time (actually early) and smooth. The crew was very friendly."
Cons: "Right after boarding Zone 5, the crew called for Zone 6, and everyone rushed the line. Zone 5 had not yet completed boarding."
Pros: "The crew did everything they could for the passengers to make them comfortable and informed about the situation but unfortunately it was out of their hands."
Cons: "It may be La Guardia Airport that is the one to blame and not AA, but long story short I was on the airplane on the ground in NY for about 5 hours. We had a domino effect of things happen that caused us to be delayed and then cancelled. First a Gate change to a different terminal after boarding was suppose to begin so we had to take a shuttle over and we're still missing 50 passengers, Engine problem that required maintenance, refuel because we were in the plane on the ground waiting for so long, deplane and replane for 10 mins because of a law, on the runway and back to the gate for all these different occasions. When they finally let us off the plane after all these hours it was because of weather (although the skies were blue and the pilot was confident it wouldn't be an issue) they didn't actually cancel the flight until 5pm, my flight was suppose to take off at 9am. They were also required by law to give us free snacks Bc we hadn't eaten all day or had fresh air--these were all chips and soda...in gluten free so I had to starve. AA customer relations said they couldn't compensate because the issue that was documented in their records for my flight cancellation was because of "weather"... my flight couldn't be rescheduled until the following afternoon, making me have to cancel work 2 days in a row and pay for multiple taxis and and extra night of boarding. I will NEVER fly AA or La Guardia again."
Pros: "Great crew, happy hour was wonderful."
Pros: "1. Let me check in online but NOT my wife ... we are both Advantage Gold & TSA pre .... wasted 2 hours on the phone with idiots in their Manila call center 2. An ancient plane, cramped seating, wretched food. 3. An hour late departing JFK & arriving CDG so right in the middle of Paris rush hour !!"
Pros: "New plane!"
Cons: "Only offered pretzels even though there were cookies. I ha to breakfast them."
Cons: "Delayed almost 3 hours."
Cons: "The flight was late by 2 hours."
Cons: "3 hours delay, because the airplane had not been tested as required in a previous International flight. We had to change plane which caused a lot of caos regarding the transfer of luggages and food. We sat on the plane forever with a lot of confusion."
Pros: "No complaints. Keep up the good work, American!"
Cons: "I don't like the fact that food has to be purchased. I liked it much better when the food was included in the price, as it still lives in the major international overseas airlines."
Pros: "Crew was attentive but not overly friendly. Never saw any of them with a smile. Maybe a long day for them.."
Cons: "Flight was delayed 30 minutes. Gate crew never announced business class boarding. As a result getting to the gate was a madhouse because all passangers jammed the boarding area. The food was not very good at all. Chicken was very dry. Earphones did not work So we could not enjoy the movie. Same problem on the way down. The seats on the 737 are anything but comfortable. Clearly more roomy in business class but not able to relax."
Pros: "* on time * courteous staff"
Pros: "the movie that was shown"
Cons: "Boarding, to then sit on the runway, with little to no air circulation"
Pros: "I was so comfortable I slept - I never sleep while traveling"
Cons: "It was fine"
Pros: "All flights were on time and arrived early."
Cons: "It cost me $86 dollars to supposedly upgrade my seat to an exit row with tons of leg room. Granted there was plenty of leg room but the seat was extra narrow to give room for an emergency exit if necessary. I'm not huge but I barely fit in the seat. It was an uncomfortable squeeze which of course got worse as the flight continued. I complained to an attendant that the seat was too small and he had no remedy. If I was a few pounds heavier it would have been impossible. You'd think they would warn a customer of the narrower seat. It's so obvious that it's all about profit for the airlines which sickens me."
Cons: "My son was flying on United from Colorado Springs to Denver, then on to Seattle for Thanksgiving. He rushed through as quickly as he could, but the door to the place was closing and it left 10 minutes early. United recorded him as a 'No Show', and there policy now is to cancel the entire ticket is you miss any segment of a round trip ticket. Thus, his entire $900 was forfeited, he couldn't even pay a change fee to catch a later flight. I hate American, and now I hate United just as much. These airlines shills have been allowed to go out of business when they last filled for bankruptcy. We fly in quite a few international airlines, and outside of Alaska, Jet Blue and Delta, maybe Southwest, US carriers are absolutely bottom of the barrel and it's clear that their employees don't care whatsoever. Will never book again in United or American. I'll try Amtrak before either of those carriers."
Pros: "Staff always amazing."
Cons: "No Wi-Fi available."
Pros: "Good flight."
Cons: "When I arrived to get boarding passes for my family of 5, the flight was overbooked of which I had to pay an additional $241 for our seats. What a ripoff! Not happy with Kayak and will use another travel agency."
Pros: "Complimentary drinks, free entertainment and free wifi after having two hour delay."
Cons: "Two hour delay, which delays with United are becoming more and more common."
Pros: "Quick Hop"
Cons: "Just a quick hop to Denver"
Pros: "I really liked the flight attendant. He was funny and kind."
Cons: "I did not like having to wait over one hour for the luggage carousel to begin dispersing belongings. I was shocked at how long it took!"
Cons: "Flight got "changed" got delayed for parts. What delayed us the most was people wanting to upgrade!!!"
Pros: "Had a flight delay in csprings but United had plane going to Denver for delivery they put us on no one missed their connection yeah!!!!"
Cons: "This was a good trip! No complaints ."
Pros: "Nice spacious quick flight."
Cons: "No free Wi-Fi"
Pros: "Status quo"
Cons: "Flight was late arriving to gate hence late leaving, had a connecting flight."
Pros: "My flight out of COS was delayed by 3 and a half hours yet my connecting flight was on time. They were unable to get me another connecting flight without me being held up and landing at the wee hours of the morning. It wasn't until I demanded an upgrade from United that I was placed on an American Airlines flight. This would never have been offered if I didn't go off on the representative and demand it. American Airlines saved the day! Never again will I fly United."
Cons: "Everything.. flight never happened. Upgrade was never offered until I demanded it. The experience was so bad that I will never book with them again. They also still owe me my baggage fee back. That should be interesting."
Pros: "It was two hrs late"
Pros: "COS airport security was friendly, cooperative, helpful. With first flight since knee replacement I was worried about getting through security. TSA personnel were very patient."
Cons: "Seating was tight. Not sure how anyone could watch movies because the screen is so close to face."
Pros: "On time, flight attendants were friendly"
Pros: "Flew to Austin instead of Houston because of weather. Then flew to Houston after 4 hours chilling on a plane in Austin!"
Cons: "Flight missed and now sitting here in an empty airport waiting for my next day flight at 650PM. Btw all local hotels are booked. Thank you United for stranding an active duty Soldier!"
Pros: "Other then they got me there safe, I dont think there is anything I liked about this flight. Pilot did a decent job, there was lots of turbulance so nothing they could do about it and I made it safe."
Cons: "Plane from Chicago to Savannah was small. I was all the way in the seat not slouching and my knees were crammed in the set infront of me. The arm rests were digging into my thighs as well. Im used to not much leg room but this was a first for how crammed in I was into a seat, Im 6'3" & 270lbs. Ive probably been on 50 different planes over the years to give you some perspective of my experience flying when I say this was a first and a very uncomfortable plane. The plane to take us to Savannah arrived so late it pushed my flight back by like an 1.5 hours from what it was supposed to be."
Cons: "Had to wait an hour to receive luggage at terminal Small airport at midnight is unacceptable."
Cons: "Very uncomfortable seat"
Cons: "Never happened"
Pros: "Everyone we dealt with was unbelievably kind and helpful. They had a wheelchair at the gate and helped push my disabled brother which was such a help for my elderly parents to make their connections. When I got my parents their tickets I was very apprehensive that it might be difficult making the connections but thanks to United's wonderful service their whole experience was fantastic. In the future I will always try to book United."
Pros: "Everything! It was a great flight. Everything was on time and we even landed early. Our flight attendant was extremely nice!"
Cons: "Not one bad thing to say about this! It was a perfect flight!"
Pros: "United made it so easy to check in & get our boarding tickets. We were traveling with a child and it was a good first time experience!"
Cons: "Boarding is disorganized"
Pros: "Short lflight"
Pros: "Seating was nice, middle seat was empty"
Cons: "I landed at F1 and had to run to C29. No time to even grab a snack!"
Pros: "The upgrade it made the all the difference in the world"
Cons: "Would not change a thing"
Pros: "My flight wasn't full so I had no one sitting next to me."
Cons: "Snack wasn't very good"
Pros: "Nothing. Flight never happened"
Cons: "The flight was cancelled hours before it was supposed to take off leaving me minimal crunch time to figure out a new flight for myself."
Pros: "On time and friendly crew."
Cons: "Boarding group."
Pros: "Flight attendants wear very pleasant and polite. PA system worked very well I was able to understand all notices and instructions. Thank you to the crews."
Pros: "Things were going well until the pilot had us get off the plane."
Cons: "Flight was cancelled. United couldn't get me out until Sunday. So I rented a car and drove down instead."
Pros: "Well organized, enjoyable flight"
Pros: "Snacks is good and healty."
Pros: "Quick and Quiet is how I would describe the flight."
Cons: "Small cramped plan. Seats did not recline."
Cons: "CRJ700 seats are like sitting on naked plywood. Very uncomfortable."
Pros: "Had to switch planes. Done quickly only delayed s half hour."
Cons: "Had to switch planes."
Pros: "The staff was friendly... I liked the dimmed lights... The free beverages n options to purchase alcohol... The flight was quick and steady"
Cons: "When I got to my seat I had to use a wipe to clean it because there was what looked like either throw up or oatmeal on my seat.... The pocket in front of me was filled with trash like an empty water bottle, a bag of chips and dirty napkins (they were very big so it was obvious that no one cleans between flights)... Also it didn't matter how many times I tried connecting to the wifi, I couldn't and I was willing to pay for it to because it was important that I work during my flight."
Pros: "Time and confort"
Pros: "Everything was easy."
Cons: "The plane was hot"
Pros: "Nice employees"
Pros: "The worse trip. the last 8 people in check in was off on the air plane ."
Cons: "Check in was was understaffed waited for 30 before assisted"
Cons: "I don't think I have walked that far in years- not that I'm lazy but I have rheumatoid arthritis and walking can be very painful- I assumed gateA1 wouldn't be far - but to assume is always wrong!! After my long walk out the plane was super small and the leg room even less!!! So this is why I've rated the way I did- maybe the length of walk should be included in ticketing- the population is getting older and chronic diseases are everywhere. Maybe you could advertise to these populations."
Cons: "My flight was cancelled and I was not notified even though I had signed up for text and email updates."
Pros: "Onboard crew was excellent in non first class. First class crew was rude."
Pros: "Quick and on time"
Pros: "The attendant was very courteous and kind. The gate agent was prompt and efficient."
Cons: "Everything went well."
Pros: "Overall, I was satisfied with my flight experience. There were no delays and boarding was smooth."
Cons: "I had the same sad flight attendant on both flights that I had that day. Her name was Brittany. She didn't smile or seem at all content to be alive. It was awkward. Also, wish we had wifi."
Cons: "From the original price of tickets, to the rude and incompetent phone service used when purchasing seats and bags (because the website didn’t recognize my reservation) to the excessive cost for bag checking and carryon charges, I’m going to have to say: this airline is terrible. The flight attendants are rude, and the plane has limited leg room (which by the way you can purchase extra for additional fees). Ridiculous. Save the hassle and fly Southwest."
Cons: "Noises sales pitch."
Pros: "Great crew"
Cons: "Many hidden expenses like checked bag, food and drink, seat selection."
Pros: "Smooth flight very pleasant crew."
Cons: "My seat did not recline and the person in front of me did get to recline which made my space even smaller...."
Cons: "Seemed like a good price until I booked and then had to pay for add on such as a carry on piece of luggage. They also gave a sales pitch onboard about "their" credit card. Seats were crowded and uncomfortable. The flight attendants seemed as if they would have rather been anywhere but helping passengers. Both flights were late not due to weather. After booking this flight with all of the ad ons, I found I could have flown Sun Country or Delta for less - and next time I will use another airline."
Pros: "I went into the ULCC experience knowing that I would be charged for everything, including water, so I included a checked a bag in my booking. I was also expecting to pay for drinks on board, so I drank lots of water in the terminal and bought beer on board. I still came out saving money over the competition. Great flight!"
Cons: "Nothing. Everything met my expectations."
Pros: "Efficient boarding on and off the plane."
Cons: "The $75 fee for overweight bags is unreasonable. It should be more like $10 for only a few pounds over 50."
Pros: "See aforementioned."
Cons: "Wish that you cou;d use Apple Pay or at least a credit card to purchase snacks/drinks, etc."
Cons: "Great on time status!!!"
Pros: "Great price, picked my seat (extra charge but worth it), friendly and competent crew, on time and not one hassle."
Cons: "Food choices very limited, especially when compared to the adult beverages available. It was a short flight so not a starvation issue but a few more choices would have been nice. Bring your own snack!"
Pros: "Courteous crew, departed on time"
Cons: "No issues"
Pros: "Steward made the flight very enjoyable!!! He needs to be training the rest of the flight attendants and deserves a big fat raise! Bravo!!!!"
Cons: "Again, charging for a coke!?!?!"
Pros: "The flight was uneventful."
Cons: "2 hour and 45 minute delay. Nothing offered in compensation, paying for every bag, and the seats are uncomfortable."
Cons: "I contacted Frontier about a week before my flight to let them know my friend I was flying to visit had to make an emergency trip to see her father who was dying of liver failure. On the first attempt I was notified that only immediate family members were would be an excuse but that I could try to request through a different faucet of emergency circumstances. I put through another request and was never contacted. I did not fly to Salt Lake but I was still charged even though they could very well have sold my seat to another person and made double the money for the seat. I am very disappointed with the service I received from Frontier."
Pros: "Cost effective"
Cons: "Seats extremely uncomfortable... but you get what you pay for"
Cons: "We were part of the week when Frontier had a horrendous problem with on-schedule flights. We were two hours late for a 2.5 hour flight. At the gate, attendants were very poor at communicating. Couldn't hear them on the PA. Several people asked me "do you know what zone they are currenly loading?". They board weirdly - instead of back to front. When we got on (seated near the very rear) there were people seated everywhere. Slowed down loading, which slowed down departure. (2.5 hours late) Rows too close together, absolutely no leg room. Seats are the bare minimum - wouldn't recommend a long flight. Not sure I will fly with Frontier again. Will have to pony up the dollars for a better airline."
Cons: "They just boarded all groups at the same time. It was chaos and caused a mess with where people were putting their bags. Also, I paid extra to board early, so this was even more frustrating. I don't like that everything is for sale. Water, carry ons, come on! You end up being more expensive than flying another airline."
Cons: "At airport 2 hours before flight and still missed flight due to check in lines that were the length of the entire terminal. Knowing the capacity of planes and number of booked flights, one would think they would have more than 4 people working the checking in counters. Did not receive a refund for flight and baggage fees. I will NEVER Frontier again!"
Cons: "Mistake with wrong gate number, no food, crew with out smile, plain with no plug in inside"
Cons: "Same screaming infants. They were able to sleep but allowed to roam aisles."
Pros: "My God what an excruciating 3 hour endeavor. Kicks, screams, and all in the awful pitch of a little brat. Kid wouldn't sit down and wouldn't shut up. Flight was full so when I asked to move there were no other options. In all of the flights of my life, by far the worst experience."
Pros: "Not much to like."
Cons: "Just ridiculous, as follows: 1-Deceptive web page at check in makes you think paying extra for seats is required 2-Seats don't recline unless you PAY EXTRA 3-Carry on bag? PAY EXTRA 4-Care for a Soda? PAY EXTRA 5-Tray table - the size of a business envelope? Really? 6-In-flight magazine? HA! Read the safety info or the back of the barf bag, that's all Frontier provides. 7-Paid $50 each to upgrade seats to front (1st class?) No refreshments, no amenities, just a bigger tray table and a reclining seat. For $50. Sat on tarmac for 1.5 hours in 90 degree heat. I know this because I could hear the pilot yelling over the radio that it was 90 degrees in the plane. No A/C while on tarmac because APU was down, according to pilot announcement. Everyone I talked to felt deceived by the online check in and the extra charge for seats (if you want to sit with your party, otherwise no guarantees). Bad representation, deceptive web check in, uncomfortable plane, zero amenities unless you PAY EXTRA. Sorry Frontier, but FAIL!!!!"
Pros: "The price was good, but I would've been better off with a different airline."
Cons: "Every seat was the same but there was an upcharge on different flights. I paid an extra $9.00 for a window seat in the back of the plane and it would've been $20.00 for the same seat closer to the front. They also charge for bags whether they are carry on or checked. My first flight, a kid in front of me threw up and it went under his seat and all inside of my bag. I spent the entire flight cleaning puke off of my computer and my clothes. The flight attendant just told me there were paper towels in the lavatory. When we finally arrived at 11pm we sat in the runway for 30-45 minutes until our gate was clear. Then we finally pulled up and it took another 15-20 mins for them to attach the bridge for us to get off the plane."
Pros: "Good flight. Accommodating. Will fly again. Cheap flights"
Pros: "Only thing I liked was the cheaper price, but I am thinking it wasn't really worth it."
Cons: "Our plane boarded an hour late. Didn't give any explanation until it was the time we should have taken off. Sat on the runway at our destination which I understand was not the airlines fault, but still not a lot of forthcoming information. Felt like there was even less leg room than on a Southwest plane and I am petite. Can't imagine a big person or tall person sitting in those seats. The half trays were of little use except for to put your drink on. Yes, it was a little cheaper that we didn't have luggage, but I think I'll go back to Southwest."
Cons: "The seats weren't uncomfortable, and the service lacked to the point were even soft drinks were $2"
Pros: "The safety of the flight, kindness of the attendants and the cleanliness of the plane."
Cons: "The hidden fees. I purchased a ticket not knowing that I would then have to pay for a seat! How ridiculous is that??? Did you expect I would hold on to a handle like on a subway??? If I purchase a ticket, I expect that to include a seat. Your ploy to attract people to purchase tickets, and then charge up the nose for even a seat as well as a carry on bag and peanuts, is not impressive. I will not purchase a ticket on Frontier again and I will definitely let my friends and family know that they will be paying just as much for Southwest if they do so. I'd rather know up front what the total charges will be. Very disappointed in this aspect of my purchase."
Cons: "Arrived well before the flight to check bag which I paid $35 (highest rate for check in bag yet-compared to other airlines). Took over an hour to check bag as there was one person checking bags at DIA. The other employee was assigned to the customers who had paid a premium fee. Many of the customers left the long lines and went to curb side to check their bags. When I arrived at gate, flight was delayed. I got on the plane and into my seat. Unfortunately, I was not paying attention and sat in 8F, not 8E. There was a woman and her daughter who came on late and they gave 8E to the daughter. Moments later a woman, came and asked me to show my boarding pass. I took out my phone but forgot I had switched it to airplane mode as we were due to leave. In a full flight, the woman (Robin), started telling me that I was on the wrong flight and that I was on the later flight. I couldn't bring up my seat assignment because I was frazzled and embarrassed as she insisted I get up and leave with her. I thought we were going out to check my assignment, but when I got out to the gate, I realized that the plane was leaving. Robin and the crew realized they had made a mistake and told me the only thing they could do was get me on the 10 p.m. flight out of Denver. Never have I been treated so poorly. All someone had to do was ask my name which did not happen until I was totally humiliated as I struggled to get off the plane and was out at the gate. I was reimbursed my flight and was given a check and a $15 voucher for dinner which didn't cover my dinner. I took the later flight and arrived home at 0100 a.m. My husband had to come home from the coast (2 hour drive) to take care of our dogs who were waiting for me to come home to feed them and get them out of the heat."
Pros: "The security line to the Frontier concourse was unbelievably long, and even though Frontier knew this, it insisted on closing the plane door right on time, at 10 minutes before departure, even though 6 non-related passengers were going to miss the flight. If they had kept the door open 2 extra minutes, all 6 passengers would have made the flight. Ultimately, the plane left 10 minutes late, so 20 minutes after the door closed. I've had enough of Frontier's inflexibility and will gladly pay a higher fare for a different airline."
Pros: "Pissed to be charged 60 dollars for a carry on briefcase. Fuel costs are down its about time these airlines stop gouging us. I try not to fly Frontier and this reminded me why."
Pros: "Crew was good, flight on time"
Cons: "Frontier and spirit use the same Airbus aiprlane with the worst seats in the industry. My back hurt before the airplane was pushed back from the gate."
Pros: "Food/Entertainment NA"
Pros: "Flight left on time and arrived at my destination early. Crew was very courteous."
Cons: "Cost of check-in bags too high, seats uncomfortable and too close, had to pay extra for my seat (which was not an upgraded seat), no complimentary beverages"
Pros: "Boarding seemed to move really quick and seats were comfortable and seemed roomy."
Cons: "Flight was an hour late leaving. Check in at ticket counter was beyond packed, the line wrapped around."
Pros: "On time"
Cons: "I got Frontier because I thought I got I good deal but end the end of the trip with all the extra fee on carrier on I spent more than other airline where all the seat can be recliner, sodas free and carrier on are free too. I will try to avoid to use Frontier airlines."
Cons: "Paying for soda? Really?"
Pros: "The crew was professional and curtious."
Cons: "If you're going to charge people for things like carry on, and seat assignment there's no chance you'll ever be my go-to airline again. If you are going to charge that much, at least give me a free cookie, include a tv on back of my seat. Most of all, give the the option to recline my seat!"
Cons: "I tried frontier for the first time and I will never make that mistake again. To be fair part of this is my responsibility, I should have done more research into exactly how much the extra fees were going to cost. After it was all said and done I spent more traveling with frontier than I would have with American or Delta. They charged for absolutely everything. Here is where they truly lost me as a potential return customer. They allow you a personal item as long as it fits under your seat but will charge you for a carry on. The personal item I had on my flight out to Denver did not cost me anything, however, the exact same item on my way out of Denver was now deemed a carry on item by the ticketing agent and cost me $45 to carry on. Not only was I being extorted but the attitude in which they were doing it was completely unacceptable. Had I known, I could have saved some money and paid on line for the carry on. Changing the rules of the game and providing me no remedy when I ask about the change in policy by responding, "I'm saying its a carry on" is why I will never fly frontier again. Do yourself a favor and spend the money on the front end because frontier will find a way to squeeze it out of you on the backend. And will expect you to smile and thank them for it."
Pros: "On time, smooth landing, polite flight attendants"
Cons: "Seats, tray tables, pay for carry on"
Cons: "Traveling with a child is trying enough, not to mention a delayed flight too Denver and then on the way back. Poor communication from staff letting the restless passengers know what was going on .... flight attendants were not friendly, didn't even acknowledge our child. The seat back trays were awful and poorly designed."
Pros: "I booked Frontier for the low price. But after going to a farther away airport and paying for bags and seats and drinks and sitting in an uncomfortable seat, I am not so sure it was a great deal. I am happy that I did pay less than other airlines even with the cost of checking a bag (less cost than carrying one one) and for the seat. Because it is more costly to carry on a bag, hardly anyone did leaving lots of room in the overhead compartments and speeding up boarding and deplaning considerably. Snacks and drinks were reasonably priced and lower cost than in the airport. Only snacks like chips and beef jerky are available so if you want food, bring your own. Flight attendants were friendly. My bag arrived on the same flight that I did and it was in good condition. We were reasonably close to on time."
Cons: "Seats are short front to back and don't recline. There was barely enough room between seats to force by backpack down to the floor and almost no room on the floor to hold it leaving me with no where to put my feet except on top of it. My legs are long and about 1/2 of my leg was not supported by the seat. This was manageable for a short flight but I would certainly not book a long flight with these seats. We spent considerable time on the tarmac waiting at both ends. I am not clear on the delay at the beginning of each flight. The delay at the end was related to Frontier only having 1 gate at each airport so we had to wait until it was free. Yes, we landed 20 minutes ahead of time, but we got into the gate 20 minutes late - meaning sitting on the tarmac for 40 minutes. Bags were slow to come up. Probably because everyone checked them so there were many."
Cons: "Flight 33 minutes late leaving. Did not realize Frontier now charges for everything. My mistake but realized I could have flown on American for same price after all extras added to ticket by Frontiet. Not likely to ever fly on Frontier again."
Pros: "Friendly, comfortable and timely flight."
Cons: "Free drinks? Seemed lacking compared to other flights! Also, baggage allowance? The hidden fees are crazy and not appreciated."
Pros: "Flights were on time"
Cons: "Frontier has numerous fees, including fee for seat assignment, fee to "carry on" bag, charges for coffee and soda, etc. we will never fly that airline again. Seat room is smallest of any plane we've been on (and that's saying quite a bit)."
Pros: "Flight was short"
Cons: "I was not informed that I would be forced to pay for a carry-on, which was more expensive than checking my bag. I checked it, which then forced me to have an additional 30 minute wait at baggage claim. Horrible experience especially due to the splitting headache from the child who was screaming louder than I ever thought humanly possible (that obviously wasn't the airline's fault though)."
Pros: "We arrived early!"
Cons: "The $20 in extra charges for the most uncomfortable seats ever. I was also never made aware of the extra charges for carry on items. At least be up front about it. Made my round trip ticket almost $100 more in fees."
Pros: "New plane (A321)! Everything was very clean!! My tickets were still under $275 round trip with baggage fees. Very inexpensive!"
Cons: "Tray table was very small, seats didn't lean back."
Cons: "First time flying Frontier. Great advertised rate round trip Sea to Denver $140 vs next best AK at $170. Receive email to pick seat, Suprise... They cost $9-36 each way, no mention of free seats if you just show up and go open seating. also Suprise# 2 carrying are $40 each way. I choose $18 seats and had a carry on so total trip ended up being $140 + $126 in a frontier gotcha money an increase in fare of almost double. I did find out about the seat chafe scam before checking in and asked to just go open seat.....uhh no. So how much would the Alaska Air trip have been....$170 plus $0 for assigned seat and $0 for carry on so $170. So fool me once shame on you, fool me twice shame on me.... Their will not be a twice and I suggest Kayak add some notes to fares to avoid future bilking by Frontier."
Pros: "I like everything about this airline..take off was on time...even landing was before schedule time.."
Cons: "i liked everything....I didn't had no problems...."
Airlines flying from Colorado to Savannah have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights