Pros: "Early arrival allowed me to move next to my husband"
Pros: "The flight time was shorter than expected."
Cons: "The plane was packed with no empty seats so there was 0 social distancing."
Pros: "We made it to our destination"
Cons: "Spirit has the worst seats, changed our seats we paid for without even telling us until we boarded...most airlines would call you to the gate before to inform you. This airline is garbage. Avoid if possible."
Pros: "Crew very polite and helpful"
Cons: "seating tight"
Pros: "On time"
Pros: "Flight was on time and earlier arrival than scheduled"
Cons: "Entertainment, more comfortable seats"
Pros: "No surprises which is good"
Cons: "Flight was delayed two and a half hours."
Pros: "Crew very professional. Arrived destination early. Comfortable. Always impressed with Spirit."
Pros: "One of the flight attendants not so nice, seemed like she did not want to be there."
Cons: "For bad weather it was a good flight"
Pros: "The staff was friendly"
Cons: "The lack of proper information about Luggage policy end pricing."
Pros: "Upon checkin at the spirit counter - I was told the flight was delayed by approx. 45 min. called my son and we went for lunch this was all at 12:30 the check in - then we had gotten back early and guess what - the plane was boarding - had I not come back from lunch by 2 pm - I would have missed my flight! Also, I had a carry on bag of 18" and was told I had to check it. AND charged an additional 50. each way. AND I will not even get into the landing at LaGuardia - what a disaster that place is. I hope Elite comes back to Islip... Now, I'm supposed to fly out again on Dec. 15 - and haven't received my confirmation from Spirit as of yet!"
Pros: "Swift flight"
Cons: "Flight wa delayed anchor and half"
Pros: "Did not like anything"
Cons: "Worst flight experience I have ever had"
Cons: "They cancelled for no reason at the gate"
Pros: "Boarding was efficient and the flight was on time. Plane was nothing special, as to be expected."
Cons: "Sixty bucks to bring a small carryon bag, when the flight itself cost 100 bucks? Are you fing kidding me? Will never fly this non-airline again."
Cons: "Flight was cancelled morning of departure. Spent 40 minutes on hold with spirit to arrange for refund"
Pros: "I like Spirit and will only book directly on their website."
Cons: "Flight network hijacked my booking and stole over $95.00 dollars from my bank account, luckily I had the foresight to call Spirit Airlines to confirm a correct price for my booking. I called my bank and cancelled the $95.75 that flight network was trying to steal out of my account. When I treated to involve the media about their scam they said they would refund me the $95.75 but who would believe a con scam company. And as for Kayak to allow this company to prey on it's users. ...Kayak you suck and I will never use your service ever again. The word will spread about this!!!"
Pros: "Baggage fees are ridiculous! They are always my last choice."
Cons: "Spirit charged not just for checking in a bad but for carry on as well which I find profoundly unacceptable. It cost my son $55 more!"
Cons: "I ended up paying bag-check fees I didn't need. It was an honest mistake and I should've been able to correct it. The web site and phone resources were inadequate to address. Spirit treated a first-time customer very poorly. They're cheap, yes, but be prepared to feel cheated"
Pros: "Clean, spacious airplane. The flight was fast and smooth!"
Cons: "$55 baggage fee is absolutely insane."
Pros: "The flight was on time."
Cons: "The plane was dirty."
Pros: "Price of the tickets"
Cons: "That you had to pay for snacks, drink and luggage."
Pros: "It went on time and it was safe and clean,"
Cons: "No water I had to purchase it"
Pros: "plane was very clean"
Cons: "delayed 3 hrs"
Cons: "We ended up having to cancel our flight due to Hurricane Matthew. The airline refused to give us a reimbursement for the ticket even though we bought insurance thru your company. I spent hours on the phone with both spirit and your company and still nothing was resolved. Now have an insurance claim hoping to get my money back as we would never use spirit for any other flight besides the one that we were planning to take as it's the only direct flight to Myrtle Beach. You also have to pay for seat assignment and baggage, and that's including a carry on. It's ridiculous."
Pros: "There was a very entertaining Stewart on my flight home to New York."
Cons: "It was impossible to telephone Spirit Airlines and speak with a live person. I was in Myrtle Beach during Hurricane Matthew and when it was time to depart, I wanted to confirm a few details before heading to the airport. While I accessed online info, it is always comforting to speak to a live person in an emergency situation."
Pros: "Friendly crew, very helpful when my pen exploded. They offered a clean wipe!"
Pros: "On time. Very well organized check in. Smooth flight."
Cons: "Seats are ridiculously close together. Glad I'm not taller."
Pros: "Airline price is very good."
Cons: "Fixed seats, add on costs."
Cons: "Everything. Cheap has no low boundaries. This flight was beyond cheap in service, attitude, services and seats. I will never fly this airline again even if I were offered free flights for the rest of my life. Horrible and not even worth the cheap price. Never again. Good luck, you'll need it"
Pros: "Nothing much."
Cons: "Everything. Not flying with them again."
Cons: "Seats are terrible"
Pros: "Flight never left"
Cons: "Flight never left"
Pros: "The flight was canceled with no accommodations made for a single customer. The worst airline experience I have ever had in my entire life! I will never even think about booking with this company in the future in fact I am surprised they are even running."
Cons: "The flight was canceled with no accommodations made for a single customer. The worst airline experience I have ever had in my entire life! I will never even think about booking with this company in the future in fact I am surprised they are even running."
Pros: "Nothing. Stripped down seats. Tiny little trays. Overpriced snacks. Never fly again regardless of price. What else did they go cheap on?? Felt very unsafe in aircraft"
Cons: "Nothing. Stripped down seats. Tiny little trays. Overpriced snacks. Never fly again regardless of price. What else did they go cheap on?? Felt very unsafe in aircraft Ridiculous to pay baggage feels. How else would you fly? Just include it in the price. Deceptive pricing all around. Aweful both ways. Never again!!"
Cons: "They charged you for absolutely everything. Bringing luggage costs $300 and the seats were very uncomfortable."
Pros: "I liked the low air fare. It was very affordable...initially."
Cons: "The low cost of air fare is made up in ridiculous baggage fees. Not only that, but I'm a military war veteran and the attendant at check in at Myrtle Beach airport wouldn't give me the military baggage fee waiver because I'm not officially on active duty anymore. I told her and the manager that I am ALWAYS on active duty and they acted like they could care less. Spirit airlines would do better if they waived fees for military veterans with proof of service as well as active duty. At least give veterans a discount or something to show appreciation for the sacrifices we made for this country. If there's one thing I despise, it's a lack of appreciation for our military service members. You civilians have no idea. You stand behind the check in counter and shrug your shoulders offering a fake apology for the inconvenience but if you knew what we had to go through, and the things we had to do to secure your freedoms, you'd be giving us flights for free. Other than the lack of military appreciation and ridiculous fees we paid to check one bag, the airline was good. I don't know if I'll ever fly Spirit airlines again if things remain the same, but that's just me."
Cons: "I will never fly with spirit again we never made it to New York and we missed my nephew graduation thanks to you people"
Pros: "Reasonable far every high baggage fee. Non reclining seats"
Pros: "Direct flight & quick"
Cons: "Didn't hear any announcements prior to boarding that we should get ready to board. Luckily we were at the terminal when we noticed some people boarding."
Cons: "They try to be the cheapest but you definitely get what you pay for. There is no comfort in flying with them at all. There is no leg room and the fact you have to whip out your credit card for every simple thing is just inconvenient."
Cons: "I was given a seat with no knee clearance and the passenger in the row in front was over 250 lbs, so every time he moved my orthopedist drooled. Additionally, who travels with no luggage and can get through TSA. Why is there an additional payment needed if you carry more than a bag lunch."