Flight attendants were rude and never smiled; seats don't recline; charge for seat selection (what's the alternative? Standing?) Boarding at LGA was like herding cattle; charged for snacks and soft drinks..even water. They nickel and dime you for every little thing. They spent more time soliciting their credit card than taking care of passengers. We will never travel this airline again.
Flight 711 out of Myrtle Beach,SC was cancelled without any notification! Only emails I got were one saying my flight was on time and then another, 20min later, saying flight was delayed. My wife and I and about eight other people were there without any notifications of the cancellation and the spirit workers had no remorse and were rude! They did not care we were late for our honeymoon. Thank goodness we at least got our money back but I think there should be something else coming from them for the hassles we had to tolerate yesterday December 14, 2015 considering we had to pay double the price of our original tickets on a different airline.
The woman at the Spirit check in counter in Myrtle Beach airport was friendly, cheerful and downright fun. She put in a lot of extra effort to get my partner and I seated together. Dark hair, I think her name started with an M, but can't recall exactly. Anyway it was one of the best check in experiences ever, and I've had many.
Couldn't seem to pre check in without being forced to sign up for the 9-dollar fare club (which I tried for a year and I can say it's a waste - why wouldn't they just be more realistic - nobody expects to pay that little). Probably missed something but I was doing it on my iPad.
Worse is being forced to sit through an intrusive an typically loud 2+ minute long commercial for the Spirit MasterCard on every flight! The blaring PA system is very annoying and interrupts any activity you are attempting. What's worse is the completely misleading claims that the gazillion bonus points you get for signing up right away amount to nearly 4 round trip tickets. I tried it once and quickly found that all of the bonus points didn't even cover a single flight. It's downright false advertising.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
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