Pros: "No one within 6 feet of me."
Cons: "Flight status"
Cons: "Seat was very hard and uncomfortable"
Pros: "The steward was super friendly."
Pros: "The Crew was friendly and professional"
Cons: "More entertainment options and food"
Cons: "I would blame this on myself but had a second incident with CheapoAir. The date was wrong and neither cheapoAir NOR AA would help me to fix it without extravagant fees. Ended up eating the ticket."
Pros: "The leg room"
Cons: "No toilet paper or Kleenex on the 2nd flight with American"
Pros: "service was consistent"
Cons: "Plane was unusually hot"
Pros: "Prompt on time service."
Pros: "It was incident free."
Cons: "I can't comment on food. I didn't get any."
Pros: "Terrible customer service."
Cons: "Rude, rude people working at the desks. Saw many people have problems with them, and then they were rude to me as well."
Pros: "Great flight"
Cons: "everyone was friendly"
Pros: "Took me from point a to b. Some entertainment options, nothing spectacular."
Cons: "Toilets were dirty."
Pros: "Comfort and crew"
Pros: "Great crew. So friendly and accommodating."
Cons: "Why can't the crews in in LGA communicate with the passengers during the boarding process like at other airports so that it won't be a mad mob press to get on the plane. The gate agent using the PA didn't or couldn't enunciate, and folks just 15 feet away were asking what she said."
Pros: "Not overcrowded or over booked. Efficient boarding process. Smooth flight."
Pros: "Smooth ride, checked in online, electronic boarding pass, going through security - a breeze. Was little apprehensive because I heard bad things about AA - my 1st experience was good."
Cons: "American Airlines has to be the worst airline I’ve ever traveled with. They canceled both of my flights and scheduled me for flights the next day each time. Customer service pretty poor. I opted to take a train instead. They didn’t reimburse me either. Awful"
Pros: "Perfect quiet comfy flight"
Cons: "New cheap fare is honestly offensive trash."
Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"
Pros: "Left on time Nice flight attendants Arrived early"
Cons: "Runway time in New York"
Pros: "The fly departed on time"
Cons: "American Airlines does not care about its customers."
Pros: "Food was good"
Cons: "No entertainment on the flight"
Pros: "Everyone was pleasant & professional"
Pros: "Good Airplane"
Cons: "Delays and baggage delayed"
Cons: "The plane supposedly was running out of fuel, which I've never heard of such thing. So we had to go down 20mns before reaching Charlotte to a nearby airport to get fueled up and then went back in the air. The whole ordeal made me miss my connection flight to Barcelona! And I wasn't able to get on a flight until the next day. To make matters worse I had to flight back to New York to catch the flight to Barcelona! Unbelievable. I was beyond disappointed. I chose American Airlines for a reason, a good one at that. Yet this happened."
Pros: "Arrived early. Smooth flight."
Pros: "Speedy boarding"
Cons: "Unmotivated crew, uncomfortable seats."
Pros: "Never again. I had a connecting flight with a one hour layover and almost missed it. The plane to charlotte was very late boarding. Once i land I rush to my gate because I only have 20 minutes before they start boarding ; I get to the gate and have to wait almost an hour. At this point I still havent eaten because I am waiting around by the gate and the attendants are not communicating any information. Then they finally tell us that the reason the fligt hasnt boarded was because the flight attendant misplaced her luggage in the previous flight and was waiting to arrive to the terminal. Now how is that my issue? American Airlines needs to do better!"
Pros: "Good crew."
Cons: "The plane was delayed for two hours!"
Pros: "The crew's response was better than expected."
Cons: "Snacks were a bit too expensive."
Pros: "This time every thing excellent"
Cons: "Entertainment was boring"
Pros: "It was exactly what I was looking for. Comfortable, easy and faster to board. I loved to be able to use the ticket on my phone as boarding pass, that made shorter the whole process."
Pros: "Left on time!"
Cons: "No peanut options for gluten free customers"
Cons: "First of all, we got on plane on time but had to wait 1h and 15 min to take off!!!ok that's the airport!!!They didn't even welcome us in plane.No food at all!Coke in plastic cup?Just this?No smile, not a blanket even air condition so strong!!!The manager of American Airlines should try to fly with Greek companies!And I don't mean with Olympic airways in Onassis time(with Coco Chanel suits the hall crew) but I mean now, in poor Greece's Aegean air which again and again wins the price of best airliner in Europe..Service, crew, foooood!!!Polite people..Blankets!!! I feel sorry for American Airlines..Ok we landed safe..Thank God, that's something..."
Cons: "Apparently due to staffing issue I sat in a plane for 2 hours before it took off causing me and my partner to miss our connection."
Cons: "There was an incident on plane between passenger and flight attendant, where a drink was spilled on me and ruined my dress and shoes."
Cons: "My flight was scheduled for 5.37pm, but came to the airport thinking that I could get an earlier flight to Chicago and I was there at 1pm, requested for standby status, did not get it because am not platinum of diamond member, asked for $75.00, of course I didn't want to pay and stayed in the airport thinking that my flight would be on time, but it was delayed and delayed and took off at last, saw O'Hare airport but it looks like the pilot could not land it because he did not get the clearance, but as a passenger, I saw the flight going around and around the Ohare area, at least 6 times, then after landing taxing took for ever. I WILL TRY NOT TO FLY IN AA AGAIN."
Cons: "Good service ! Window seat!"
Pros: "Not enough luggage space for regular number of passengers on board"
Cons: "Plane is small, overpacked, delayed. I lost my shuttle to the Keys and had to stay overnight in Miami."
Pros: "thiughy it was a good price on the fare. Now I know why"
Cons: "The representatives and staff at your LaGuardia airport need some serious customer service training. Very rude - no one seemed to know what was going on. Flights were pulling up they rebooked and they were fussing at customers. Understaffed and delaying and canceling flights. Would not recommend to anyone to fly with them. Even on connection changed gates 3 times. So customer unfriendly!"
Pros: "Staff attitude for sure"
Cons: "Extra close seating"
Cons: "Flight was delayed multiple times. We finally took off SIX HOURS after scheduled time. Me and another passenger were assigned the same seat. They boarded us on the plane only to tell us everyone had to get off while they fixed something. Crew were laughing and joking around with each other the whole time as if none of these issues were happening."
Pros: "Staff was very friendly and welcoming."
Cons: "Seats too cramped."
Cons: "HATED the 40 lb limit HATED that you had to pay for WATER< COFFEE< OR TEA NEVER USETHEM AGAIN"
Pros: "Had to get the boarding pass in one terminal. Then walk to the another to board. Was never notifyed of this. Then the flight was overbooked. Almost missed a wedding. Completely ridiculous."
Cons: "Spirit Air is awful. Never again."
Pros: "Flight crew"
Cons: "Several delays, inaccurate information/updates, disorganization"
Pros: "Seats were comfortable, crew professional and very friendly, captain very personable. On time departure with arrival 15 minutes early! I am continually impressed with Spirit Airlines."
Pros: "I had a broken seat, the gave me a different seat. Thday was very considerate."
Pros: "Smooth flight and landing. Arrived 10 min early!"
Cons: "Easy and comfortable."
Pros: "Boarding was quick"
Cons: "Seats were very uncomfortable."
Pros: "Short Trip"
Cons: "Noisy passengers"
Pros: "Stewart was most enjoyable while giving safety instructions and we arrived 45 minutes early!"
Pros: "Easy and quick trip Very organized"
Pros: "The price of my tickets"
Cons: "They charge extra for everything!!!"
Cons: "The chairs in the back were very uncomfortable. Too tight of a space!!!"
Cons: "Paying for what should be free or nominally priced."
Cons: "I have never flown Spirit without a significant problem. This time they cancelled my return flight without a solution for me. I had to spend hours on the phone to them to book me a new flight. They are by the far the worst airline I have ever flown and I will never ever fly them again unless it is the only option even if I have to spend 100s more! All the additional costs they apply make it way more expensive then the fare anyway. Peace and good riddance!"
Pros: "Excellent value, very friendly crew, clean recent plane, leather seats."
Cons: "Only 1 bag allowed on board (any extra is a surcharge) You have to pay for water (and only with a credit card)."
Pros: "Same crew, they were all really kind and fun."
Pros: "Fast boarding, friendly crew"
Cons: "confusing check in regarding carry on vs. checking a bag"
Pros: "Everything was perfect except other passengers."
Cons: "There was a noisy group of loud overgrown men traveling on this flight. One was sitting next to me . Thank God the flight was short!!!!!"
Cons: "Flight was cancelled just a few hours before our scheduled departure. No explanation was offered. Rescheduling options did not meet our travel needs. We missed our niece's college graduation and a family reunion, both once-in-a-lifetime events."
Pros: "Fast flight , nice crew"
Cons: "The flight was delayed by an hour"
Pros: "Only direct flight from LGA to MYR"
Cons: "Paying $90 for a carry-on"
Pros: "Service was great, always on time"
Cons: "Delay of about 45 mn"
Pros: "The actual flight was great."
Cons: "Baggage prices"
Cons: "They cancelled our flight without providing a viable alternate flight."
Cons: "Cancelled flight twenty minutes to boarding - doesn't actually tell anyone. The boarding area is so immensely overcrowded and they make no announcements - just waits for you to notice the sign changed. Then when everyone is hoarded to the ticket counter, there is no attendant to speak to at the front so you're left to guess which of the two lines to stand in - if it matters at all. Half an hour into waiting in line, a desk clerk announces that one line is for refund only and the other for rebooking only.... After waiting half hour in wrong lines. Where's the sign? Where's the courtesy? My JetBlue flight was a half hour late - they sent me a credit automatically. Spirit cancels your flight - and all flights after (so the next available flight was in THREE days) and they make you jump through hoops. NEVER AGAIN."
Cons: "seats to small and tight never ever again with Spirit"
Cons: "I was bumped from my original flight and booked for one the following day. The staff at the gate were very unhelpful, did not offer to try and book me on another airline to get me to my destination closer to my original arrival time, were not transparent about my being bumped until the flight door had been locked. No refund was issued."
Cons: "No inflight entertainment"
Pros: "No food or water"
Cons: "Ran late"
Pros: "This Spirit airlines flight was about 1.5 hours late, but on top of that, they double booked our seats so 3 of us had to stand awkwardly at the front of the plane until the flight attendants could figure out if there was room to include us on the flight or not."
Pros: "I was at. The. Air port and had to take public transport home long hard day"
Cons: "No other flights available after brief storm in area."
Pros: "Bad communication on flight delays. Went from 3 hour delay back down to 30 minutes. Passengers could have easily not come to get on the plane on time. Feel like they want to nicke and dime you for extra everything seats boarding luggage drinks. Not a fan of spirit"
Pros: "There was nothing about this airline that I would Say," Fly Spirit Airlines". You have to pay for everything. Southwest is a low cost carrier and at least you get a coke or water w your ticket."
Cons: "Even if it's beautiful weather where you are leaving from AND where you are going , they will cancel your flight and tell you it's due to weather. So a up and back in one day somewhere can turn into 48 hrs. Act like it's an Overnight or 2 because that's when they will get you back. I will NEVER fly this airline Again!"
Cons: "Didnt like anything about spirit airlines"
Cons: "If my husband hadn't gone online we wouldn't have known it was cancelled. Spirit Airlines sux!"
Cons: "delayed. overbooked the flight. plus made us re-check in after we had to switch gates...not happy!!"
Cons: "Baggage fee is to big"
Pros: "Loved my quick flight and had a great time talking to the crew."
Pros: "Arriving at my destination safely"
Cons: "The loud talking of passengers all flight long even through announcements and the lack of the flight attendants stopping them. The whole gimic of making consumers think they're getting a cheaper flight when they'll just accrue fees for everything else other airlines include with their tickets"
Cons: "The jet was too flexible.A little scary the Bag trick was not cool, my 113 $ flight cost 160.$ oops sorry mr consumer .!"
Pros: "The extra and add ons were crazy and not the value we had anticipated or expected"
Cons: "Extras and add-ons"
Cons: "paying $50 each way for a bag. thought I was getting a good deal on the round trip ticket from NY to Myrtle beach. not so much."
Pros: "The cabin crew was very friendly and polite. The flight took off on time, and landed early. Kudos!!"
Cons: "The seats are too narrow."
Pros: "Cheap airfare"
Cons: "Customer service is AWFUL !! No one speaks english and flights are constantly delayed or canceled all together."