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We were on the ground for over 2hrs Flt scheduled to leave at 5:40pm, actual departure was at 9:00pm. Around 8:00pm we were offered an option to deplane,some did while others stayed.

Exactly as anticipated. I've always preferred Alaska Airlines over all others.

It was absolutely terrible due to the mother and her two children sitting across from us. The 2.5 year old jumped up and down on the tray table. Every time the kid screamed the mom would grab the kid and scream even louder into his face. Horrible flight. The mother stayed on her phone playing while the kids were so destructive to others hanging over seats, she never once tried to comfort or discipline them. She never once said you cannot jump on tray table. Definitely the worst flight ever. It was my first time with Alaska Airlines.

I've flown at least six times this past year. For some reason, the entry into Seattle felt like the worst ever. It felt like the plane was going too high, too fast for entry and then a very rough landing. Could have been the weather. All else was fine. Please consider changing snacks from pretzel sticks to nuts as an option.

Wondering why Alaska Airlines changes your seat! When you reserve a seat that shouldn’t happen

My trip aboard Alaska Airlines was efficient and pleasant. Boarding the plane was pleasant and quick without the lines you encounter with airlines. The stewards of the plane were a kind bunch.

Excellent! So thankful there was an option to buy a small meal to have during the flight.

I missed my flight by a couple of minutes due to my previous flight sitting on the tarmac for an hour. I was already checked in and they refused to wait an extra 5 minutes. So of course I had to get another flight and the attendant told me 11 am. ( it was 12 am when i went to the desk) so i couldnt get a hotel because they were all booked so i ended up sleeping on the floor at the airport. The next morning i discovered the attendant schedule me for an 11 pm flight…NOT 11 am. Why would i spend an entire day at seattle airport???? So fortunately i stopped at a gate where an attendant was able to get me on the 1230 pm flight but since they had already rescheduled my flight i had to yet again go to the service desk to get an “override” Monday morning 10 am alaska service center had 2 people working with 15 people ahead of me. Thankfully your 1-888 customer service line wait time was 20 minutes but it was a less than pleasurable experience when i only have a few days off of work to enjoy and im depending on the airline to have it together.

It would have been a lot better if it wasn't delayed by 6 1/2 hrs.

I have never flown Alaska Airlines before & would recommend them to anyone& will use again