Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
The fact that my wife who was at home in the States knew of my flight delay before I did and I was at the airport at noon. The fact that the airline waited until the last moment to make arrangements to get us on a different airline which took me to miami. I had to take a different airline to my final destination. I paid $35 for my baggage and it is some where in miami and not at my final destination. A flight that should have taken less than 2 hours took almost 10 hours. The airline never communicated with the passengers. How do I get my bag from Miami and who has to pay. I'm sure the other passengers from my flight are wondering how they can get their baggage. Since we were told that the bags who be transferred to our destination not that we had to pick them up from baggage and take them to our next flight.
The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.
Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."
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