Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 16% increase in price.|
Average price of a round-trip
|$282||(avg. price over the last 2 weeks)|
Good deal for a round-trip
Southwest and Allegiant Air have all waived their change and cancellation fees on flights from Nevada to El Paso. Confirm policies on booking site.
Southwest does not allow booking a middle seat on flights from Nevada to El Paso.
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Scores according to KAYAK customer reviews
Pros: "Better food"
Pros: "The space between passengers."
Cons: "Nothing it was perfect."
Cons: "Despite the fact that I fell skiing and broke my elbow, requiring surgery, for which I sent a copy of the medical procedures, Aeromexico was the ONLY part of my trip, other flights and hotels, that refused to offer me a change of date option. Terrible customer service."
Pros: "confortable and good service."
Pros: "The flight attendants were excellent, pleasant, and professional."
Cons: "The video system went down for a period of time."
Pros: "newish aircraft, delta cabin beats other legacy carriers"
Cons: "gate announcements"
Cons: "The worst experience ever. The head flight attendant provided the worst customer experience ever. She should be terminated immediately."
Pros: "the video controller in the headrest of the seat ahead of me. you could see the flight pattern, speed, temperature outside and other specs, which were interesting."
Cons: "once again, the delta crew does not maintain their planes properly. during the taxi stage to get to the airway to lift off, there was a horrendous growling sound coming from the plane............seems like their hydraulic system is not maintained very well at all and it made a howling sound throughout the plane all the way to take off! we were wondering if there was something wrong with the plane."
Pros: "I loved being upgraded to first class and the crew was so attentive."
Cons: "Nothing, glad this was a better experience than the trip to Miami."
Pros: "There was plenty of space under the seat in front of me for my personal items."
Cons: "There was an issue with a part on the plane so the flight was delayed so it could get fixed before takeoff. That is not a big deal, I'd rather it be safe than on time. But the way crew and staff handled it was pretty unprofessional. No one seemed to know what was going on or what to do."
Cons: "Delayed 2 hours, huge inconvenience"
Pros: "Seat was comfortable"
Cons: "The temperature, it was kind of hot."
Pros: "Crew was very fast but not enough during boarding and people had brought oversized carry on luggage to the gate requiring stowing. We had checked a carry-on at check in and paid $30 while several people got theirs stowed for free which seemed unfair."
Cons: "The charging for checked luggage has created a situation that was unfair for all travellers and ultimately made the plane’s departure late. This policy drives people to bring too much luggage into the cabin, putting at risk the safety of others and delays."
Pros: "Flight left on time"
Cons: "Gate crew had trouble identyfing boarding pass on their computer. Difficulty getting on plane"
Pros: "luggage was there when I got off the plane."
Cons: "Leg room was lacking."
Cons: "The comfort seats are not that comfortable"
Pros: "We had purchased economy tickets and got assigned seats that were not next to each other. As we were boarding the ticket person gave us a new seat assignment closer to the front and next to each other – we really appreciated and liked it. Makes me want to fly Delta again!"
Cons: "They ran out of overhead space we had to check a carry on bag. My video monitor didn't work so that was disappointing."
Pros: "Direct flight from Indy to CDG is great."
Cons: "Flight left 2 hours late. Did not get adequate cabin service. Put in the back in an awful seat."
Pros: "Very orderly."
Pros: "Food was good and so was the movie selection"
Cons: "Boarding was slow and the interviewers were disrespectful. Also I was upgraded last minute and I could never understand the system by which upgrades to first class are granted. Just because I used my points to buy the flight I wasn’t eligible for an upgrade to the one seat left in first class even though the flight is full and I am the first one on comfort+ upgrade list and there was no one on delta one upgrade list."
Pros: "EXCELLENT, FRIENDLY, TIMELY, CORDIAL Service by Flight attendants!!"
Pros: "20 minutes ahead of schedule"
Pros: "Smooth travel and good service."
Cons: "Bad boarding area in SLC."
Pros: "Awesome selection of movies"
Cons: "The seats are too close together, they do not recline far enough and the leg room is minimal"
Pros: "I purchased round trip tickets to Cancun Mexico for under $400. And I received 1st class upgrades both ways. I could not be happier with my travel."
Cons: "No complaints"
Pros: "Food was good Movie technology was good Staff was helpful Aircraft was spacious"
Cons: "Not a lot of family movie selection"
Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. Food and beverage service was excellent along with entertainment options."
Pros: "Crew Entertainment Service"
Cons: "Boarding on most airlines is a bit chaotic they always call out zones and often they aren't listed on your printed ticket otherwise was ok"
Cons: "I was seated in first class, and due to some catering mix-up, no meal was served. I was given a banana and crackers which was very disappointing since I hadn't eaten in 8 hours and was starving. No on board entertainment whatsoever."
Pros: "boarding process was good food was okay not great not bad entertainment was good flight attendants and service excellent"
Cons: "food could have been better but arriving to destination safely is most important"
Pros: "Short flight"
Cons: "Too cold Not friendly boarding agent"
Cons: "The seats are very small even for a petite person."
Pros: "Many thanks to Delta for changing our flight at an even exchange to get us out of Florida before the storm. I will fly delta again."
Cons: "Old plane to and from San Antonio. New planes make for a more comfortable ride"
Pros: "Delta is the best--I sat in a comfy seat (middle seat at that) and watched 3 movies during my flight. Couldn't be better!"
Pros: "The crew and service were outstanding, seat was comfortable."
Cons: "Delta refused to assign my seats until just before boarding, even though I booked my flights months in advance. This is very stressful and totally unacceptable to treat passengers this way."
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled."
Cons: "Everything was perfect. Nothing negative to report."
Pros: "Comfy seats"
Cons: "No earphones available. I had forgotten mine but crew stated that none had been put on the flight. Lunch was served but no snacks later as is usual on an almost 4 hr flight. I always fly First Class for the extra room and perks of crew service. Crew spent most time in galley chatting. Not a bad flight by any means but I guess I have been spoiled by superior service on all of my other weekly Delta flights."
Pros: "Meg, our stewardess came out to tell us there would not be any coffee on a 6 AM flight and that we had time to get coffee, if needed. She kept us informed of flight delays, helpful with my bags."
Cons: "There was nothing that could be done, but due to construction at the airport, waited on tarmac for an hour before we could get to a gate, then they had problems with the ramp and that had to be addressed. But pilot was very good about keeping us informed on delays and he was as frustrated as we were."
Cons: "Boarding process was very sluggish causing us to be delayed."
Pros: "I was notified about the delay via text before I left for the airport, which was nice. I would not have checked my email."
Cons: "Delayed for over 2 hours. I have never flown Delta before this flight and it wasn't a great representation. The flight attendants were nice but I was in a seat near the engine and it was making really weird noises. I fly almost every two weeks, so I'm used to engine noises but this was one of the loudest/most rickety sounding flights I have ever been on.. and I have flown Spirit a few times. It just didn't feel safe. Landing scared me a little too as I have landed in O'Hare countless times and have never flown so low to the highway upon entry. It felt like we were only a couple hundred feet above the cars."
Pros: "Flights were on time and we were able to get on SN earlier connecting flight in Atlanta with no extra charges"
Cons: "I didn't like having to change planes"
Pros: "Our stewardess in the economy cabin was probably one of the best we have ever encountered. She was very courteous and personable."
Cons: "The flight was cancelled after several attempts to departure. We had to spent the whole night in the JFK airport. Finally, it departed to Detroit with 2.5 hours delay. It was a nightmare."
Pros: "While the seating is narrow, the seats are well appointed and seem roomier than they are. Each seat has 110V and usb ports and a back of the seat movie and entertainment screen. Very good for a short flight to Atlanta"
Cons: "The 0.012 oz packet of tiny tiny pretzles"
Cons: "They had 3 hrs delay. I have missed my connecting flights. They rebooked me to London but I had to stay in London overnight, they promised me hotel voucher but once in London the promise wasn't kept. She told me due to weather conditions causing the delay there is nothing they can do. I can pay for hotel and dispute it later. On top of that hey have lost my luggage. It was a nightmare. I will never fly American Airlines again!"
Pros: "My seat location and comfort was good"
Cons: "The flight attendant preformed her duties as if it was a chore and she was too good for this job or she has been doing it so long that she dislikes providing service."
Pros: "Boarding was very quick and easy. There was plenty of room for everyone's cary on luggage. The movie selection was vast and encompassing."
Cons: "The seat was really uncomfortable even if reclined all the way. If the person in front of you is reclined, then you basically have to recline yourself to see the screen. Very little leg room."
Pros: "Experience was fine, Flight was late leaving & plane seamed pretty old. The crew however is was very good."
Pros: "Excellent service and airplane. Just need better Entertsinment system ( more updated ) and more programs and movies to watch."
Cons: "Entertsinment system , TV's are too small and not enough programs"
Pros: "The flight attendants were helpful and friendly, the plane was clean and food was ok"
Cons: "Having to stand in line with a 2 year old while rude passengers rush to board not caring about anyone or anything bit getting to their seat. What happened to letting customers with small children board first"
Pros: "On time arrival at destination"
Cons: "No food entertainment or other amenities available"
Pros: "Everything was good"
Cons: "No wifi, no personal TVs"
Cons: "My flight was pushed back and I was never notified and I had to reschedule my flight completely from Vegas to Frankfurt"
Pros: "In seat entertainment"
Cons: "Boarding sequence"
Pros: "Flight on time"
Cons: "Need better crew the lady serving the snacks looked moody."
Pros: "wi-fi access"
Cons: "Flight was late, crew didn't speak to passengers when boarding or de-boarding, passengers had to check carry=on bags due to limited space"
Pros: "On tome"
Cons: "2hour and 45minute layovet"
Pros: "So there was a lot of turbulence because of storms and we ended up in a holding pattern over the airport and then stuck on the tarmac when we landed. The captain and crew were very professional, offering us all the information available and explain current plans. It wasn't the best flight ever but the people handled it professionally and clearly."
Pros: "impressed the pilot was greeting passengers as we boarded AND exited.What a nice man he was too! Cheerful and friendly. Guessed I was teacher!"
Cons: "boarding is awful. People having to practically crawl over each other. Some trying to get into their seat, some have to go further, clogs if people trying to get their carry on overhead. AWFUL! WHY CANT YOU LOAD THE PLANE BACK TO FRONT!"
Pros: "The comfort"
Cons: "The food i have a pretzel bag that someone throw in the floir step on it and the give it to me"
Cons: "Showed up 29 minutes before my earlier flight and was evicted. It took 7 hours to get on another one. Then that flight was delayed an hour due to the A/C not working. Frequent business traveler going to avoid AA at all costs from now on."
Cons: "Terrible side to side of aeroport to get conetion fly with out time"
Pros: "After traveling on a budget airline to Las Vegas and having a horrific experience, I couldn't have been more pleased with the comfort and cleanliness of the aircraft as well as the friendliness of the flight crew!"
Cons: "The plane was pretty chilly and I was FREEZING, but when I asked for a blanket they told me they only hand them out to the first-class passengers. In addition, they did forget to download our in-flight movie, but we all make mistakes :)"
Cons: "Really unorganized this time around. They couldn't seem to get it together."
Pros: "The flight was short."
Cons: "Once again my flight was delayed, this time 50 minutes!! . Last time i had to stop in Vegas I got stuck there overnigh because my flight had been delayed and to mKe things worse they also managed to Miss my flights connection in Miami after they had booked me a new flight.. With a window seat that had no window. I old the flight attendant that I needed help stowing my backpack in the overhead bin, not because it was that heavy or big, but because the previous flight had been 5 hrs long and after being stuck in the middle seat my back was killing me and lifting my bag over my head would have triggered a muscle spasm. I have a back condition and they refused to help me. She would not even hear me out and insisted on me to check my bag, which I refused to because my laptop and tablet were in there without propper padding to protect them. The same flight attendant had already yelled at a passanger and was making a scene that made several other passengers uncomfortable. i understand the flight was full and they were delayed enough, but the airline clients should not have to pay for the airline's mistakes."
Pros: "great gate personnel"
Cons: "late times loading and taking off"
Pros: "Not applicable"
Cons: "American Airlines moved the flight gate numerous times with little or no announcement. Airplane was dirty, had a foul smell, engine sounded horrible and there was very little room."
Pros: "Great flight attendants and agents, employees care about providing quality customer service to the consumer."
Cons: "No media device on the plane to provide entertainment and the seats are uncomfortable and tiny. My wife is 5'4" &120 lbs and found her seat uncomfortable...we were also sitting in comfort seats. It is 2016, please stop the madness of having coast to coast flights with no entertainment available."
Cons: "The people by the check in were HORRIBLE. Almost missed my flight!!"
Cons: "They changed my flight at the last moment and my connection was 2 hours delayed"
Cons: "We were not advised that we had to change planes. Our original iteniary was an one hour layover in Chii, and continuing on the same plane. If my wife did not ask a flight attendant a question I might have missed my connecting second flight. I never heard of the same flight number being used on a another plain."
Cons: "My seat was next to someone who should have been made to buy 2 seats. I could barely put my seat belt on. My boyfriend & I had to fly for almost 4 hours very uncomfortable."
Pros: "Crew was firendly."
Cons: "Had to sit in front of exit row on replacement connection flight. Seat didn't recline and was not very comfortable. At least it wasn't a long flight."
Cons: "Bathroom didn't work, flight late, no air conditioner, rude staff"
Pros: "I slept the whole way!"
Cons: "Because I arrived 40min before my flight was scheduled to leave the kiosk wouldn't print my boarding pass. I was forced to stand in a line that took 18min for a customer service representative. I was then told I couldn't board my flight. I was then put on standby for a flight that would leave two hours later. I went through security it only took 10min because it was 8am on a Saturday morning in LAS VEGAS. I was through security and my original flight still hadn't left. If the kiosk had just printed my ticket I would have made my flight with plenty of time."
Pros: "The crew was top notch. Friendly engaging"
Cons: "I'm not sure but yet again we had to sit for 30 mins before taxing to the terminal."
Cons: "Food very salty and made me thirsty all the time. Asked for plain water and stewardess had to ration amount because she said there was not enough for dinner. So just gave me a small cup and said checked back after dinner."
Pros: "Crew was very nice and welcoming. I enjoy having more choices then just pretzels and peanuts for a snack."
Cons: "The boarding process seems like it is hectic and not very well planned. A lot of people still standing in line that are not actually boarding yet because they are not in the correct group. This made it hard to actually board and know where the line was. Once on the plane the seats just seemed very uncomfortable."
Pros: "Everyone was friendly and helpful"
Pros: "Everything was very professional."
Pros: "Nothing will never book with aa again"
Cons: "Everything terrible no internet no tv no food not even to buy. 2 hours sitting on plan with 2 babies before taking off then another hour in circles waiting to land. Girl on plane with loose dog up and down aisle and more"
Pros: "THERE WAS NOT FOOD MAYBE ONE DRINK THAT WAS IT. ON MY RETURN ONLY A DRINK AND SMALL BAG OF PRETZELS VERY POOR SERVICE. I'D NEVER TAKA AN AMERICAN AIRLINE FLIGHT. THEY KEPT MY SUITCASE IN LAX WHEN MY DESTINATION WAS GUADALAJARA. I HAD NOTHING TO WEAR IT TOOK 2 DAYS FOR ME TO GET MY SUITCASE VERY FRUSTRATING AND POOR CUSTOMER SERVICE WHEN I CALLED TO ASK FOR INFORMATION REGARDING MY SUITCASE."
Cons: "I'D NEVER FLY THAT AIRLINE AGAIN."
Pros: "excellent crew members, kindness and sympathy. Very friendly persons all of them."
Cons: "food is totally absent unless you pay extra money. Just a drink and a bag of pretzels."
Cons: "The flight was delayed twice and know one got the seat they booked."
Pros: "everything was very smooth american airlines in my opinion was top notch free wifi was a hit"
Cons: "one problem was i couldnt access the ticket on my phone which would have made the airport much easier and i was unable to have an option to upgrade to first class"
Cons: "My flight was delayed an hour and half. Witch made me miss my connecting flight to LGA."
Pros: "The flight was a breeze, very nice. This aircraft didn't have the little tv's on the back of every seat like some others so I purchased the in-flight wifi beforehand, downloaded the app and was SO WORTH IT! I watched Star Wars The Force Awakens for a few dollars more and time flew by! No pun intended :)"
Pros: "Online services"
Cons: "Security lines"
Cons: "Paid $33 for upgraded seat and it had no storage and just as cramped...total waste of Money."
Pros: "Crew greeted me, hello."
Cons: "Flight was late. Take off seemed to take forever. Bathroom was broken and we were told to use the bathroom before planing. Crew never check to see if we wanted more drinks."
Pros: "Flight attendant's service, lots of leg room"
Cons: "Hsve to pay for drinks & snacks"
Cons: "Delayed flight"
Pros: "Overall very helpful and friendly crew, good flying e perience"
Cons: "Boarding is unorganized and takes extra time for everyone.....not exactly sure why it took so long. Don’t know if other airlines have better systems?"
Pros: "Very efficient service... for a first experience we were pretty impressed because your review overall were not that great. Good job."
Cons: "The airline nickel and dimes for everything."
Pros: "We were supposed to have boarded for 5:00, flight was at 6pm. They were missing 1 crew member and could board the plane. She showed up, then they made a announcement that the Oakland flight will be delayed till 8:10 takeoff. I was able to get on a flight to Stockton Airport without problem. They wouldnt tell me what was wrong, and i didnt want to chance that it was the last dlight to Oakland and went with Stockton. The flight was good, you have to pay for your water."
Cons: "They would tell me the problem with the plane."
Pros: "The fare"
Cons: "Seats don't recline. There's NOTHING complimentary not even water"
Pros: "I arrived less then 5 hours late"
Cons: "No free peanuts, no free pritzells,no tv show, no movie"
Cons: "After arriving to the airport to check in we were told there was a 6 hr delay. Thanks for the heads up since we could've hung out more before heading to the airport."
Pros: "At least I arrived to Oakland eventually. A one hour flight turned into a 7 hour wait and flight"
Cons: "7 hours from Vegas to Oakland. I could have driven. I deserve a reufind voucher"
Pros: "Not a thing"
Cons: "Didn't like the fact that they canceled the entire flight on the day of the flight so I had to pay for a last minute ticket which was much more expensive!"
Cons: "My flight to Vegas was cancelled the day of the trip, so the trip back did not exist for me. How does an airline do business this way? I had hotel booked and lost out on money."
Cons: "My return flight was rescheduled for a day later."
Pros: "I understand the need to make a profit but comfort is probably the most important aspect of any flight......"
Cons: "Min. 40lbs when others are at 50lbs ..... even 2 free suitcases. I understand the need to make a profit but comfort is probably the most important aspect of any flight......"
Cons: "No leg room!"
Pros: "Direct flight much better not having to change planes."
Cons: "Everything was fine on this flight would be nice to have Wi-Fi on planes."
Pros: "Clean plane and nice crew."
Cons: "We waited for over 2 hours for takeoff after we had boarded."
Pros: "The price."
Cons: "Having then bill me for each little thing."
Pros: "I didn't like anything about them"
Cons: "They made me pay 100 dollars for two bags that would of fit under the seat"
Pros: "It's a cheap direct flight. Seats don't recline, so if you're tall, you won't have anyone leaning into your knees."
Cons: "The seats are really packed in, and people kept slamming into my elbow as they walked down the aisle. De-planing was a bit chaotic, I don't think many of these people fly regularly, and were having some serious heebie-jeebies at their bags being in an overhead compartment not immediately above their head. So before anyone was mobile or doors were open, there were large pieces of luggage being passed around through really crowded spaces. Chill, people. The baggage carousel at the new terminal was poorly designed, shutting down when people went to pick up their bags. It took awhile to get our bags, and we were scolded by the staff for tripping some sensor. I don't know what universe y'all live in, but in this one, you have to move close to the carousel to lift your bag. So the sensor tripped like three times and people were unhappy."
Cons: "The flight from Las Vegas was changed twice"
Pros: "Staff was wonderful!!"
Cons: "The flight was late and we were not given updates until the time we should have been taking off."
Pros: "pleasant flight got there and back safely"
Pros: "The crew was good and had customer service"
Cons: "After an 36 hour delay and only $8 meal voucher in Las Vegas, highly disappointed!!! The next flight was late arrival and Late boarding. everything to include water and sodas are extra fees. not impressed and will never fly Allegiant again"
Cons: "Delayed. Unprofessional. Attendant laughing while reciting safety announcement."
Pros: "Leaving Bellingham great service wheel chair service great nice leg roome friendly service"
Cons: "Return flight no leg roome well chair pick up in Bellingham none existing especially the long ramp"
Pros: "Having to bug hotel staff to make sure to print boarding passes to avoid a $5 charge for each...having to pay for carry-on bags in advance and then unstuff them in the cramped aisles while boarding because the overhead compartments were too small...flight delays on each leg of the trip...staff that seemed lobotomized...seats that have a bar jamming into your lower back and don't recline.... etc., etc, etc, etc, Plus stupid coporate name and a logo that's hard on the eyes! ALLEGIANT SUCKS from its nose to its tail fin."
Cons: "I moved my seat when I checked in to sit with a friend and paid about ten bucks for a different seat. I didn't think much of it until I got to my new seat and realized I had paid to sit in a seat that was basically a bench that didn't recline and was right in front of the bathroom so it rattled every time someone flushed. Classy."
Pros: "initial price seemed great..."
Cons: "price seemed great until you add up all additional charges for carry on bags, seat selection take off was over 35 min late passengers seemed to be an inconvenience to attendants. air on & of valve f at seats was jammed & didn't turn off attendants said "oh well sorry""
Pros: "Cost Flight Crew Deplane option from Front and rear"
Cons: "Only 2 flights per week Delayed flights All the "additional" charges $40 to check a bag $30 to bring a bag on board $12 for priority $12+ to book a seat in advance The method for Boarding that put every on in zones 2 and 3 in line before letting people who paid for priority get on board $22 for water"
Pros: "When you add all the separate costs to the initial ticket price your better off flying a "more expensive " airline. Additional costs are for seat selection, unless you want to take a chance of getting stuck in a middle seat, carry on and checked bags and paying for bottled water and soda. Also the seats don't recline so carry ibuprofen if you fly on Alegient."
Pros: "Friendly crew"
Cons: "Plane seemed very old. Seating was cramped and uncomfortable. Add on fees for everything."
Pros: "The ease of booking and picking seats were great. I also like checking in via the app."
Cons: "don't mind paying for snacks, that's totally fine. In fact, the prices weren't extravagant, so that was totally acceptable. I don't REALLY even mind paying the baggage fee for a carry on as long as the rules are enforced, but there were people who were BLATANTLY over the size limit who hadn't paid, which seems unfair when I paid $36. The reason I know they didn't pay??? They were MY traveling companions. I can only imagine if they did it, then many other people did it as well. So the money is no big deal when the flight is so inexpensive, but the baggage policy needs to be kept fair. I could barely fit the bag I paid for to be in the overhead storage, b/c backpacks, jackets, and purses were crowding the bin."
Pros: "EXECELLENT BOOKING & FLIGHT, WILL CONTINUE USING YOUR SERVIES. JOHN"
Cons: "That you guys so tight that would not even offer free water....."
Pros: "It is a low cost carrier. You get what you pay for"
Cons: "When we booked our flight you seperated us on the plane seating Why? That really sucked. We then found out you charge extra to sit together for each of us. We would not recommend first time travelers to your airline for that reason"
Cons: "No exchange available"
Pros: "Paperless boarding was awesome and FREE, no flumbing for boarding passes at TSA or terminal gate. There was no entertianment on this short flight and I didn't buying any food or drinks so I have no rating for this section. To my surprized I was able to purchase Show tickets at a great discount on board only, very cool! Flight was on time both ways! Seat Confront was tight but the website made it clear the seating would be on selected seats and since I didnt pay for the upgraded seating you get what you pay for."
Cons: "The on-line section process was challenging to purchase tickets, not real user friendly had to keep going out of the site and back in again and then after payment was complete the baggage section was incorrect so it had to be fixed at baggage checkin, the baggage fees are cheaper on-line verses at the terminal but max weight was 40lbs the industry standard is 50lb. Didnt like having all the extra fees. All in all there was still a big saving as to going directly to SW Airlines"
Pros: "Cheaper non-stop flight"
Cons: "Very packed, little room. More so than flights I've had on united and southwest"
Cons: "Wondering why my initial flight to vegas from oakland wasnt up for review. That experience was terrible. It was delayed 4 hours with no explanation or other compensation. I'll do my best not to fly allegiant again."
Pros: "Aipos to be here at Six got at 9"
Pros: "Spanish speaking lady employee at the counter very helpful."
Pros: "I needed a one way flight last min and booked this flight the day before. Every other airline was over $300 and this one only cost me $127."
Cons: "This is an "a la carte" airline. Be prepared for hidden fees for choosing a seat, carry one bag, etc. Luckily I didn't need the ticket counter because the line was literally around the corner and out the door. they do not have any self serve kiosks at the ticket counter. Also, the plane was half empty but they didn't want us moving seats--I suppose because a lot of people had already paid an additional fee to pick their seat."
Cons: "My row of seats was completely skipped when they were handing out refreshments."
Pros: "Spacious seating"
Cons: "No hot beverage's"
Pros: "On time"
Pros: "Mobile app great for checking in, however not very user friendly"
Cons: "the charge for everything after the initial ticket price, the unfriendly mobile app, charge for snacks in flight, will consider all other options before allegiant."
Pros: "I thought I liked the fare till I found out that I have to pay for carry on luggage in addition to checked baggage. The topper was having to pay for WATER"
Cons: "The boarding was interrupted in process becaus of "maintenance" issues. I returned to read an article about Allegiant having the most break down issues"
Pros: "I will be writing a letter to corporate."
Cons: "The service was disgusting. Everything about this airline was horrendous. Never met a more disrespectful staff"
Pros: "The crew were"
Cons: "United first class - no food"
Pros: "The crew was very courteous and smiling all the time. Always nice to see."
Cons: "Except for the three hour delay due to a broken part on the plane leaving to Vegas, no other complaints. Round trip flight was very pleasing."
Pros: "Received a text that the flight from Denver to Frankfurt is delayed 2 hours."
Cons: "Delay notification message did suggest calling the airlines to make change nor stating that I'll miss my connection in Frankfurt. I assumed I'll be missing it so I called Lufthansa to make changes. Their attempts to help took too much time, they did not look tat the trip from origination to provide best alternatives until I arrived to airport in Las Vegas to find out that again they had to change the booking and issue a new ticket. This took more than two hours. Had I not was preemptive I would have been stuck in Frankfort for an extra day."
Pros: "Excellent service from crew during flight. Luggage was lost and can not be found"
Cons: "Luggage was lost and cannot be found today is day 7 in Kiev Ukraine and no details about my luggage."
Pros: "Porter Service in Las Vegas. The gentleman who helped us was awesome. The rest of the crew don't even compare to the Japanese in service"
Cons: "why would you charge $6 for a 1.5 hour flight to watch TV. Didn't even have time for a movie..."
Cons: "Left my Kindle on the plane. It has yet to be returned/found."
Cons: "My flight was significantly delayed. They kept changing the departure time and we ended up getting in very late."
Cons: "Did not get a receipt/mail of booking, had to call to make sure the flight was actually booked."
Cons: "The plane operated from LV to Washington smelled like urine. Yak! The plane from Washington to Vienna: Food - nothing special. The new touch screan tv's are great to watch but terrible to feel. The person sitting behind me kept hitting buttons for 7 hours, so i didn't get any sleep at all. I was furious!!!! And exhauated. Will not fly with these airlines again nor will reccomend."
Pros: "Great crew, very efficient boarding"
Cons: "Not much that could be helped. Short flight, very turbulent on takeoff and landing. Getting stuck in front of a kid who kept dropping her tray table open and slamming it shut wasn't fun, but I know United isn't responsible for someone else's sucky parenting. And when did the leg room shrink???"
Pros: "Nothing worse time ever"
Cons: "Flight got changed and delayed."
Pros: "Quick check in!"
Pros: "Plane was new and nice"
Cons: "Flight delayed 6 hours with inadequate information and no compensation plan, no customer service in the LAS airport"
Pros: "Everything was wonderful the crew was very knowledgeable of something."
Cons: "there was nothing I didn't like. Everything was good"
Pros: "Direct flight."
Pros: "The flight was fine and on time. All staff from the check-in to the flight were friendly and helpful."
Cons: "The only complaints have to do with the other customers flying. Not reading up on the carry-on dimension guidelines and delaying everything. No issues with United at all."
Cons: "I mistakenly booked my flight from LAS > SFO. I called within 24 hours, and they charged me $159 to change the flight! Which was more that the flight itself!"
Pros: "We still were able to get seats in the next flight which was 1.5 hours later."
Cons: "We were just 4 minutes late to boarding. The security personnel at the airport had told us that we would have time to catch our flight so we weren't given any priority for the security control. And in the end we missed our flight."
Pros: "They made"
Cons: "Flight was 2 hours delayed due to a mechanical issue. Why wasn't the plane inspected and maintained prior to the flight boarding, and having everyone deplane and move to another plane?"
Cons: "Seats didn't recline, wifi wouldn't work, and none of the 110v outlets actuall had power. Pretty sad for a brand new 737."
Cons: "Terrible. Missed my flight and didn't get a refund or rescheduled flight. Just out of money. Why to get paid."
Cons: "No one was there to help when it came to checking in, they just left it to the machines to do everything and they weren't helping at all. They should really offer a free checked bag like Southwest does."
Pros: "We left on time"
Cons: "No leg room what so ever. I was cramped into my seat. The service was terrible"
Cons: "cost me a fortune in missed plans back in new york"
Pros: "I didn't like anything. Airlines staff is hopeless and non-cooperative. When we arrived at LAS airport, they informed us flight is closed for check in and baggage can't be checked. Next minute I received a message that flight is delayed by 3 hours because flight is delayed from SFO. Staff lied and didn't cooperate at all"
Cons: "Flight was delayed three times in a day due to which we left in a limbo. Flight was delayed because of non-staff availability and they give us 20 different reasons to lied about actual fact. Luggage was delayed and pledged to take United never again"
Cons: "No in-flight entertainment. No screens in the back of the seats and no wifi videos - poor for a 5 hour flight. Leg space was almost none existent and seat did not recline."
Pros: "Crew was old and arrogant. Way too entitled. Layovers killed me. Overbooked flight qas annoying and no options to change to nonstop flights."
Pros: "Good service"
Pros: "The flight was quick and on time."
Cons: "The cabin was too warm."
Pros: "Flight was great the crew members were friendly and attentive it was a relaxing trip"
Cons: "We sat at the gate because United oversold the flight. They offered passengers a great comp and a woman gave up her seat. It took 30 minutes for United to get her off the manifest and the other passenger on it. What a joke"
Cons: "My flight was canceled... so they put us on another flight, in seats with no windows, the other we was not even sitting next to each other. Will never fly United again"
Pros: "Generally, I've been satisfied with United flights, but this one tried anyone's patience."
Cons: "The heat turned up no space"
Pros: "Not much"
Cons: "The smallest and tightest plane I have been on and one of the worst landings I could not believing experience with united"
Pros: "The fast boarding"
Pros: "That i could ask information about my flight without any negative attitude towards me 8_)"
Cons: "Last minute flight schedule changes because of previous flight delay"
Pros: "Very spacious and comfortable"
Cons: "Took a while to board and to get off the plane"
Pros: "I liked that the aircraft moved me from Las Vegas to Newark. The aircraft was clean, and the cabin crew was friendly."
Cons: "Pillows were not provided for an overnight flight, only blankets. The seats are hard and uncomfortable, even though there is extra leg room in Economy Plus. The seats are leather, which in some ways may be nice, but without a pillow, having your head resting on the leather headrest for hours is not comfortable. The cabin interior is mostly a cold blue color with accents of grey, with harsh cold lighting. Not inviting or relaxing at all. Other recent longer United flights that I've been on have been nicer, but the seats were no more comfortable."
Pros: "Customer service is the best"
Pros: "Flights on time prompt easy to pick seats. friendly"
Cons: "My flight was canceled and has ot stay an extra day, but I was given complimentary stay at a hotel, and food vouchers. the next day the flights went very smooth."
Cons: "Flight was delayed by an hour for apparently the crew members being late. This is by far the most unprofessional flight crew I've seen. Space was cramp and there was not enough overhead space for carry on bags. About 15 people had to check in their bags, aren't overhead spaces calculated based on the number of seats? Shake my head."
Pros: "Very smooth flight and courteous flight crew."
Cons: "No carry on allowed. It took forever to get out gate checked bag on arrival as all passengers were jammed on gangway waiting for theirs."
Cons: "5+ hour delay the only compensation was a voucher for a cup of coffee"
Cons: "I did not like it took an ENTIRE hour for the passengers and MYSELF to get our bags off of baggage claim. Our flight landed @ 11:38 pm we did NOT get till an hour later! I will be contacting corporate!"
Cons: "Every thing was ok"
Cons: "Delayed both ways to start out. Got to the airport 2 hours early and the workers were not even there to check our luggage. Had to wait until 4:30-4:45 before checking luggage and going through TSA when flight left at 6:20. Delayed due to losing log sheet after everyone already boarded, $45 checked bag (ridiculous), no complimentary drinks have to pay $2.99, flight was FREEZING to the point where I couldn’t sleep and I didn’t sleep the night before, talked about their credit card for way too long like they were in dire need of your business, landed and had no one to bring the walkway so we could get off the plane. Very disappointed in this airline"
Pros: "The flight was smooth and arrived early."
Cons: "The seats were extremely uncomfortable. After 30 minutes, it felt like you were sitting on ply-wood. Seats did not recline at all. No leg room. Flight attendants stayed to themselves during the flight and seem to do the absolute minimum. Luggage retrieval took forever."
Pros: "Checking in was easy"
Cons: "Most uncomfortable seats ever. They don't even recline. NO Wi-Fi, no entertainment at all! Roughest landing ever on a plane."
Pros: "The design of the seats"
Cons: "The staff did not work they sat in the back of the plane the whole time talking about other employees captains and how dissatisfied they are with the shifts that they work etc. The crew even had passengers move from the back row 30 so they could have a place to sit in the back of the plane ."
Pros: "I like that the flight was nonstop early morning and late evening. That's it!"
Cons: "I hate all the fees. It is a wonder Frontier airlines is not charging to breathe their air, I hate that! The seats are too tight, and the airplanes are old."
Pros: "non-stop flight"
Cons: "The crew was unfriendly. Had to pay for carry on's. Also had to pay for drinks and snack. Took over an hour to even be offered a water."
Pros: "The staff was funny and created a light-hearted and relaxed atmosphere. The flight overall was comfortable and the plane was nice."
Cons: "Paid for the flight initially. Thought it was a great rate. As it came closer to my trip all these hidden fees such as paying for the seats, paying for carryons began to appear, which was very inconvenient and unusual for a flight."
Pros: "The fares are unbeatable"
Cons: "Consistently late."
Pros: "The crew provided great service. Very friendly."
Cons: "Not very comfortable. Doesn't not have small things like a port to charge phones. Things that are needed for long flights and are provided by other airlines. Seems outdated."
Pros: "Everything went smoothly and on time"
Cons: "Having flown multiple times on Frontier, I find it odd that you never hear anything from the cockpit. Like: Welcome passengers. estimated time in flight, crusing altitude, estimated arrival time, weather at destination, starting decent, etc. Of course, as an ex-military and corporate aviation pilot, the more I know the more comfortable and connected I feel."
Cons: "The boarding process was hectic and not organized. Seats extremely uncomfortable. Flight was freezing the entire time. Having to pay additional for every single additional bag brought on board."
Pros: "The price was the draw, but it is very true on Frontier Airlines "you get what you pay for""
Cons: "Seats were very thinly padded, small and non adjustable. The price for both CARRY ON and checked luggage was the highest I have found, $45 carry on and $40 checked. The price for a drink of any kind, water, soft drink and so forth was way too high. Anything to eat was also out of line. If you are diabetic be for warned, bring your own. My flight from Nashville to Las Vegas was so bad, as far as hidden fees and customer service goes, I tried to book a on any other airline for the return trip to Nashville. This was even though I had a round trip ticket on Frontier. To my dismay all other airlines were full. I am writing this review as I wait at the gate for a departure time on my Frontier return trip, we are 2 hours late for departure with no new departure time given. There are not any Frontier employees in the gate area to give updates. This is the bottom of the barrel for airlines and I will not ever be flying Frontier Airlines again."
Pros: "The staff was amazingly helpful, empathetic, and kind. I genuinely enjoyed the experience because the gate attendants, crew, and pilot were fantastic."
Cons: "I did not like that I did not read the fine print and ended up having to pay at the gate for a carry on. I'd never flown Frontier before . . . but I'll know for next time: one personal item only. :)"
Pros: "Most everything else was oK."
Cons: "As I said, the seats don't recline, and are shy on padding. Very uncomfortable. Might be ok for a short flight, but, NOT 3-4 hours. Won't do that again!"
Pros: "Good price; easy to book; easy boarding; very punctual (everything on time)."
Cons: "Plane was very uncomfortable and cramped; Charged extra for everything (I thought they would ask for more money for carrying my wallet and a pocket comb.). Traveled as a couple; had to pay extra to insure that we could sit together. Are you kidding???"
Pros: "Hummm, landed safely! I do like that "carry on" people have to pay extra."
Cons: "No reclining seats even after paying an extra $50 for the good seats (and to ensure sitting by spouse). Cannot even get a glass of water without an extra charge."
Pros: "Everything went smoothly"
Cons: "Paying extra for what would have been a carry on for UA or AA"
Pros: "Flight attendants and gate personnel were very gracious. Nice flight (weather cooperated) and no delays."
Cons: "Desk personnel at ORD were horrible, very abrupt, and just plain angry. Everyone has a bad day, but I'm easy to deal with and the only thing I did was step one foot over the "wait" line to the counter. I apologized after you snapped at me and continued to smile... while you continued to frown and be condescending. That alone means I don't fly your airline again. I can afford the extra for Delta and I should have stayed there. Seats were really uncomfortable and though we paid extra for the better seats, leg room was at a minimum. Again, about what I expected. All told, for 1 bag and a little more legroom, we paid an extra $115 per tick. Not really any savings over a more full-service airline."
Pros: "Smooth effective boarding to the plane."
Cons: "Seats were like the park bench, hard as rock. By the time we landed I had a sore back and neck. I don't think cabin was pressurized properly or there was something not right as my Airpop during landing was much more savior than I have even had and was very painful. his was first and will be last flight with them. Not worth the $30/$40 saving you make."
Pros: "Crew much friendlier than the crew we had from St. Louis to Las Vegas. Unlike our flight from St. Louis to Las Vegas e were boarding properly with Zone 1 going first. (We paid extra for Zone 1)"
Cons: "Seating room left much to be desired. No room for my long legs"
Cons: "Delay of two hours"
Pros: "worsts seats ever. unknown $ 40-45 to check a bag. Will never fly again.. if southwest is a 7/10, you are a 2"
Pros: "The smooth flight"
Cons: "The cramped seating"
Pros: "Flight was fine, golf clubs made it OK."
Cons: "Be prepared to pay extra for EVERYTHING!"
Cons: "en retard de 2h pour l'embarquement et payement du bagage au retour de 45$"
Cons: "That the plane was three hours late and no one would explain why, almost as if it were a secret for some reason. Then there was gate confusion which did not help at all. Seemed very disorganized. No real issues with the flight once we got on. Was bumpy, but not pilots control. Also, charging g for water is I deed uncalled for. What would happen if circumstances called for water for someone who was I'll and they had no way to pay?"
Pros: "Did not have food"
Cons: "My original flight from MIA to Las Vegas was cancelled 1-1/2 hours before takeoff. There was no reason provided by the CSRs. Their instructions on rebooking the flight were severely insufficient and led to much frustration. My 9 am flight had to rebooked to 5:20 pm. I spent all day at the airport and no reason whatsoever was provided. No meal vouchers were provided either. That was a terrible experience."
Pros: "The crew was very friendly."
Cons: "I have a problem with having to purchase a ticket and then have to pay extra in order my wife and me to sit together."
Pros: "For sure flight this airline is great but for longer flight No way."
Cons: "It's a bit confusing when you have to drop your luggage and also upon arrival in Las Vegas there was no information on our baggage claim and it took an hour to find."
Pros: "Frontier claims to be the cheapest, but they add additional fees to bring a carry on item (it ends up being cheaper to check your bag) and to select your seat when checking in."
Pros: "Getting off the plane at my destination"
Cons: "Plastic lawn furniture for seats. I'm 6'1" and my knees were literally wedged against the hard plastic back of the seat in front of me. Seat backs have no cushioning or lumbar. Seat backs are short so I couldn't rest my head. No recline, no cushion on the hard plastic armrests. Crew was mediocre at best. Nickel and diming is horrible on this airline and in the end you pay the same as most other airlines. I was absolutely miserable and will never fly Frontier again. If I could give comfort a negative rating I would. My back and neck still hurt two days later. This kind of seating cannot be encouraged by frontier or any other airline"
Pros: "Flight left on time and arrived a little early. Staff always offering seatbelt status in a prompt manner, keeping our safety in mind."
Cons: "Hard to get any sleep in a cramped space, but that's how it usually is on a redeye."
Cons: "No reclining seats!"
Cons: "Delayed, baggage took an hour to arrive to carousel"
Pros: "Nothing stood out to like."
Cons: "The flight attendent had a hard time explaining things over the loud speaker. To high on in cabin food."
Pros: "My experience overall has changed for the worse within the last year when traveling via Frontier. I particularly do not like the extra fee to sit in a chair that declines. What happened to declining chairs being the standard?"
Pros: "Charged for everything 45dollars. For carry on"
Cons: "I don't know why I chose to fly frontier again. Cheap rates, but you have to pay for a carry on, which is ridiculous. You don't get a free beverage, the crew is alright and the seats are so uncomfortable and small. I can't imagine how someone bigger than a 5'4, 120lb female could sit through a flight. This was my last time flying with this company and I will not recommend it to anyone!"
Pros: "- Price. It's the cheapest way from A to B, which is the only reason I would fly again."
Cons: "- Seats were very uncomfortable. They do not recline unless you're first class. - Nothing besides the flight is included in ticket price. Drinks, snacks, blankets, in-flight entertainment, even baggage fees (unless you're military) are all extra $$. - "First class" is laughable. The seats are a different color and can recline a few inches. That's literally it."
Pros: "The good thing about my experience traveling with Frontier was safety, I don't care about hours waiting to depart as long as technicians staff gives the great light to get on board. Last and not forgotten is a non stop flight so to me al the compliance end up within 4 to 5 hours .The flight crew was very kind with the passengers."
Cons: "Carry on prices wasn't expected at all, snacks are very limited, seats couldn't lean back. Had this experience by been delayed for 4 hours because technical problems and didn't have the nerve to apply a discount or refund on the trip . Some passengers were upset and concerned about connection flights."
Pros: "First of all they charge you 40$ in internet for your carry on bag ! You dont have food or snacks Its cheap only If you dont have any bags otherwise take an other airline !"
Cons: "Over 1.5 hr delay in Las Vegas- sometime cannot be helped, I understand."
Pros: "The price"
Cons: "We waited for over 5 1/2 hours for the pilots to get to the airport. The reason given by the flight crew was weather related. We were offer nothing in the was of compensation for our time. The delay caused me to miss a day of work."
Pros: "I have to say I love the price. I visit my daughter in Las Vegas every year and it cost her so much money but your flight price was amazing. Because of Frontier I got to see her twice this year and I only plan on using you."
Cons: "The line to check in was so long but then someone from Frontier came and got all the customers who checked in on line already. That made a big difference."
Pros: "$45 to carry on a bag and put in the overhead bin. Ticket was cheap but after paying $45 EACH WAY I spent more than buying a ticket on another airline that lets you carry on a bag for free. They even charge for soda. Ripoff. Will never fly this airline again. Buyer Beware. There is no way to know about the hidden fees before buying your ticket unless you want to spend an hour or more combing through the multiple pages of fine print."
Airlines flying from Nevada to El Paso have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights