From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.
The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!
Comfort economy well worth the extra.
newer plane, good staff
need better and more food options, more often
Two hours delay in the start.
Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.
Liked how many bathrooms were on board and amount of water served. Lots of entertainment selections!
I wish there would have been additional snacks or candy available for purchase. That being said, I was delighted with the drink service-I always had water available which was much appreciated!
Quick flight, but still provided a sandwhich which was really nice since I didn’t have time on my layover to grab food!
it was quite comfortable
luggage got delayed by 2 days. No dresses to even wear. Plus lufthanse didn't know where my bags were.
Comfortable seating, very good and pleasant crew.
Online seat reservation didn't work. Limited food choices and no vegetarian/vegan options. Big selection of movies and music, but quality not so great.
Our flight from BLR to FRA got cancelled because of bad weather. The agent at the check in desk immediately put us on an alternate AIr France flight via CDG to LAX, which left an hour before our FRA flight. The service on the flight was excellent. But we are most thankful for the quick re-booking on a different alternative, ensuring no hiccup. We will only be flying Lufthansa from now on, and recommending Lufthansa to all friends and colleagues.
Santa Ana J. Wayne/Orange Cnty (SNA) United States
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