There's was nothing positive to say other than the we didn't crash
Coming and going my flight was delayed 3 hours ..the front desk crew was absolutely the rudest I've ever seen then throw in the bitchy flight attendants and I'm really not sure how this company stays in business ..the three hour time delay was not a big deal ..the lack of customer service was MAJOR
The plane was brand new but very tight. Flight was scheduled to be 39min late and was over an hour late with no updates. 45.00 carry on charge or 40.00 to check baggage! Drinks and snacks were for purchase ONLY! Landed and sat on the runway for over 40min and the pilots have one update saying it was supposed to be a 5min wait and never updated after that. No wifi no entertainment!!!!
The flight attendants were rude to the passengers around me. The announcements made came off rude And sarcastic. They were not very professional. This was my first time flying Frontier.
These planes are not set up for comfort. the paper thin seats are uncomfortable, and they don't recline at all. busses are more comfortable. You already know you are going to have to pay for a soda, but they cut every other cost in setting up the interior of the plane.
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