The entertainment is still via a screen on the plane so wired headphones are needed (no bluetooth connect like united). The snacks were very generous.
Cons: "It was an older plane and missing the comforts of such. No ports to charge your device. Screens were very small. Seat had trouble reclining."
Pros: "Boarding was fast"
Cons: "Outlets on the plane Flight attendant seemed to have an attitude"
Cons: "Our flight was delayed 4 times. We then sat on the runway for an extra 45 minutes because someone’s tv did not work. We missed our set transportation which was already rescheduled 4 times and had to pay $150 Uber to get home"
Pros: "Typical flight. The pilot was very friendly as were the staff."
Cons: "There was a problem fueling the plane and we had to wait on the tarmac for 20 minutes."
Pros: "Crew was really great trying to defuse a challenging delay with really great customer service."
Cons: "Both flights between Boston and New Orleans were delayed due to mechanical issues. We waited on the plane for 1 1/2 hours before returning to gate to correct the problem. Then needed to top off the fuel. I appreciate safety precautions but makes me concerned about the quality of the equipment."
Pros: "Crew and the seat was great"
Cons: "Each leg of my flight the entertainment did not work"
Cons: "Flight was two hours late because of weather but the boarding situation at the gate was just ridiculous and unorganized. In flight tv didn’t work. Not the best flight. Glad it was short!!!"
Pros: "The crew and services are always friendly and happy to serve. They always seem to enjoy their work!"
Cons: "Maybe a vegetarian or salad selection."
Cons: "Good overall experience, paying for pillow, blanket and headphones a bit much"
Cons: "The pilot take off, navigation in the air, and landing were horrible ."
Pros: "Crew was fantastic. Seats are narrow in space, but more comfortable than other airlines."
Cons: "Drink and snack service, but captain was concerned about "bumps""
Pros: "They were awesome"
Cons: "Nothing I was at my best on the best airline and crew"
Pros: "At the airport things were quite, security was fast. Boarding was fast and smooth. I’ve flown with delta a lot and also a lot of others (cheaper ones) and I’m always happy when I get a delta flight things are always calmer and less crowded!"
Cons: "N/a"
Pros: "Crew was great as always. Friendly and professional"
Cons: "We had a delay that complicated our getting home but all ended up OK"
Pros: "Boarding was fast"
Cons: "The seats were incredibly uncomfortable. This was a Comfort + seat. Very hard, unbearable for an overnight flight."
Pros: "Crew was amazing and super helpful."
Cons: "Just the fumes of fuel inside the cabin was nauseating. Never had similar issue with air travel before."
Pros: "New plane. Great movie selection. More stylish seats + bathroom. Overall very good and I think Delta has really made an effort to improve it's service. It's noticeable."
Cons: "Plane felt very dry compared to others. The electrical plug outlet jams right at around your knee level. Bread was cold and rock hard (seriously, can we not come up with a good solution for this?)."
Pros: "Cabin service was decent"
Cons: "Food was cold. First class service could have been more attentive. While trying to sleep crew talked the entire time."
Pros: "I liked that I was able to check my carry-on to for free"
Cons: "I hated the seat and zone that I was assigned. I was literally the last seat in the back and also the very last person to board and get off the plane. It was terrible. Please select better seats for customers"
The flight was late and they extended their delay, twice the breakfast was awful .
Pros: "Crew did the best they could under the circumstances. All of us had to wait for the plane due to weather. Once onboard everything went as well as it could."
Pros: "Always a friendly crew"
Cons: "A slight delay that they could have been quicker to alert us of"
Pros: "Entertainment Screen in the seat back in front of me"
Cons: "Deplaning. On one of my other flights this week they released us 3 rows at a time to limit social distancing. Thought that was going to be the norm but I guess not."
Pros: "Ground crew was great, they kept us informed about our 3 hrs delay"
Cons: "Get a crew in in less than 3hrs Some people has plans"
Pros: "The flight was short."
Cons: "I got fussed at going to the bathroom because the threat of turbulence was coming. We left later than the departure time."
Cons: "I had my period and desperately needed to use the bathroom. We were told to stay in our seats The entire flight even though there wasn’t much turbulence. The flight attendant yelled at me over the intercom to return to my seat when I tried to get up so I ended up bleeding through my tampon."
Cons: "Wheel got stuck during takeoff. Had to fly standby to get home. Originally told I would not get home that day. It was 8 am"
Cons: "Sat on runway when we landed took forever to get to gate. Late on a non stop w good weather"
Cons: "A bit of food would have been nice on a 5 1/2 hour flight!"
Pros: "I liked my seat"
Cons: "There was a stewardess that was very mean and not accommodating when I asked for a mask"
Pros: "Airport staff was amazing, helping us out with seats considering one of us was needing assistance due to health condition"
Pros: "Flight was smooth, attendants were great."
Cons: "I was so uncomfortable in my tiny seat. They are small and awful."
Pros: "The flights were on time, the planes were clean and all staff was great."
Cons: "No wifi or TV on the planes."
Pros: "Boarding was quick and leg room was much better on this flight."
Cons: "Being delayed for several hours without an explanation was very disappointing and frustrating. I was waiting at airport for 6hrs! Flight staff was not overly friendly either."
Pros: "Crew was fine"
Cons: "We weren't offered snacks. Plane was very hot. Seats uncomfortable"
Pros: "Departure was on time"
Cons: "Over charge on passengers luggage and tickets so expensive was on time"
Pros: "There was a storm coming but they were able to get us out and landed before the storm hit so that we arrived on time. The flight attendants were also great."
Cons: "The pilot was a bit rude about overhead baggage. I was one of the passengers that had to check my bag before boarding which was fine, but it seemed like I walked onto a stressful plane situation where the pilot's tone sounded irritated with the passengers who put their smaller bags overhead instead of underneath. If it's that big of an issue, then I would suggest getting the flight attendants to suggest helping passengers to put smaller bags underneath and if they don't want to so be it. It just made me uncomfortable because the pilot had to come over the speaker and say something about it multiple times."
Pros: "Stewardess did allow me to check my coat bag"
Cons: "Sat in front of exit row. People in front of me can recline into my personal space I cannot recline pack. Typical united flight arrived slightly late. Then took over an hour to clean and prep plane for our flight. Almost every flight from United is late now. I booked this one 2 hours earlier hoping I could arrive before 10:30. You failed me even when playing it safe."
Pros: "The flight was pretty normal."
Cons: "It was difficult to get the media player to work to use the entertainment options."
Pros: "Not much"
Cons: "Add on fees - feels like a scam. Should have flown SouthWest like I usually do."
Pros: "Boarding was super fast"
Cons: "Plane was filthy. Didn’t clean between flights in the slightest"
Pros: "they charged an $100 fee to my card and i have no reason why. very annoyed by this and cant get a straight"
Cons: "Once again, Spirit does not disappoint with delays, and poorly trained staff."
Cons: "I should have known it was too good to be true. My ticket was cheap, but when i arrived to the airport I was forced to spend all of my pocket money on an overpriced fee for Carry-on and Checked backage! Now I was prepared to pay a fee because that’s with every airline, but those prices were ridiculous. On top of that, I receive very rude treatment! I will never fly with spirit airlines again!"
Cons: "Not enough leg room. Water and small snacks not complimentary"
Pros: "Price ok"
Cons: "Prices competitive BUT once you start adding baggage fees (and realize limit is 40 pounds versus 50 like most other carriers and have to pay extra), seat selection charges, pay for water or soft drinks, maybe not so much cheaper after all . Long flight and no movies, seats do not recline, so not so comfortable. We boarded late. Disruptive and loud children and people trying to sleep but crew did nothing."
Cons: "They charge for water. The seats don’t recline. There is no wifi. My ticket cost $500."
Pros: "Short non stop flight. Departure and arrival on time."
Cons: "Small, uncomfortable cramped seats. Tiny tray table that holds nothing. Cheap flight made expensive by cost of bag."
Pros: "Staff are always very professional and kind."
Cons: "Seat mates needed a bath -- BADLY. I don't think there is anything the airlines can do about that!"