On time! There were plenty of airport employees who were able to keep us moving in the right direction. The crew on the plane were professional.
Was revoked with Jet Blue due to delay from Kenya Air
WiFi didn’t work most of the time. The usb chargers would work only occasionally for 5 mins and wouldn’t charge after that. Had to keep trying repeatedly at each of the seats in the row.
The crew bent over backwards to thank us for flying and make us comfortable. The food service was quick and efficient. The Captain communicated and said goodbye and thank you as we departed. They really stood out!
my mom urmila patel needed a wheelchair which was not available on the curbside. she needed to walk almost 50 meters inside (at the risk of falling) and then had to wait in line to get a wheelchair (this is not ok). Once obtained she had to seat in it for 30-45 minutes for someone to take her in thru the checkin process (which was fairly smooth and easy). the lady who helped her with her checkin process was very courteous and helpful
Excellent service, I love the soft blush pink mood lighting on the 767-400ER during meal service. The overhead gasper vents on the 767-400ER were also very strong with a lot of airflow to keep me comfortable on my flight.
This was the worse experience. They delayed our flight twice and we still had to find another flight to get home sooner which was alos delayed. Also, the flight attendant named Ginny on DL9890 leaving at 4:13pm on 3/23/26 was extremely rude.
I love Delta the flight attendants were personable and the flight arrived 1/2 earlier thanks expected. All a plus. The gate agent was a bit flustered but even with that I still had a good experience. Her supervisor assisted me.
I am still at the Airport! Delayed Delayed and Delyaed
Overall, aside from the baggage issue, it was as good as one expects.
I don’t like the music section but I believe it was a cost decision. I changed my flight last minute due to work issues and had to sit way in the back. The seats were way closer together than I would have preferred.
Our particular exceptional experience was with Johnny at JFK at check in. He was the kindest, most accommodating agent I’ve ever encountered taking extra steps to help my husband and I with our extra baggage. I hope that he knows how much he positively affected our trip.
The flight attendant was very polite and attentive. The food was good.
Crew were professional and kind. The flight was smooth. But... The internet, which we paid 35 dollars for, did not work for most of the flight. This made providing media for our child an uncomfortable hassle.
Overall fine. Seemed like one of the older model planes? Crew was mostly very kind, though some of the female attendants were a rather abrupt during the food service.
Leave on time. We waited on the plane for hour hours and it was hot and smelly
I couldn't use their app to select seats or check in because they made a business partnership with UnderPricer to control and sell those options when you purchase your tickets through that agency. And yiu can't get any assistance from UnderPricer. Vueling has made a terrible business decision to partner with them.
We arrived 4 hours early and still almost missed the flight because they weren’t able to access one of the boarding tickets. They then sent hour bags late and we were all of our without clothing and eventually had to take an expensive cab back and forth to the airport as they wouldn’t deliver the bag which arrived late at night that day and we would have to wait until noon the began day (messing up a second day of plans). Also, all the food has dairy or pork. No vegan or even vegetarian option in the flight—even for purchase.
I got food poisoning - lasted 4 days after starting medications - someone should check with food delivery.
Seriously, not displaying departure gate until very last minute is awful. Specially when you have to take an elevator and then transport to go to the sub-terminal. That’s awful in such a busy airport as Heathrow. And I cannot choose seat on this flight because it’s run by British Airways, even entering locator code.
The flight was operated by level, who had a sister’s check in procedure (2 hours) due to understaffing and a computer malfunction. While 3 agents stood at the business check in, with a total of maybe one actual customer there at a time, a huge line formed at economy check in with only 1 agent staffing the check in. Then, my luggage was lost - a guitar case with contents inside valued at 3,000 USD. The computer system of LEVEL could not locate my bag and had no record of it, and IBERIA (with whom I purchased my ticket and the checked bag) refused to help. It was a disastrous experience and I will never book Iberia again
The flight was canceled on a Thursday last minute. I lost thousands of dollars in hotels and car rental
Excellent lie flat seat for premium economy! Great staff. Bad food . Not so great entertainment. My bag didn’t make it either.
Suddenly, I don't find my flight back on the app Help Ticket 0757345716866 Hoeflich Flight back Sunday ib5333 Ib2629 Ib4268
They cancelled the flight)(they said bad weather but many other flights took off) and made us wait 5 hours in line to figure out what to do. We ended up making a new flight the next day on another airlines...I hope they honor giving us our money back
We travelled with Level, which is a subsidiary of Iberia. They mixed up all our seats, downgraded few from premium economy fo economy. The crew were not professional, they seem to be in a rush! Also some with an attitude
Everything OK , except the plane left more than an hour late so I couldn’t participate in an excursion I had that morning in Brcelona
No WIFI for the flight When told the breakfast item was cheese and tomato, did not mention sun dried tomotoes - totally different flavor and not what I wanted. Flyer for items for sale but none were offered.
Awful!! Flight from Miami was delayed. Therefore we missed connecting flight. Nobody knows where our suitcases are for 2 days already !!! As far as the air craft: TVs are not working, food ala cart and even that looked awful. Did dare to taste. If you want a blanket - bring your own. Nothing is free.
I was told international flights are very nice however this one was not. We were so cramped in our seats that it was very uncomfortable. The attendants catered to the passengers that preordered their food and seemed 'put out' when we wanted to order something. We ordered a croissant sandwich and got a bagel sandwich. My husband ordered a coffee and never got it. We were so thirsty and had to go looking for someone to get some water. The food was horrible. The bathroom was filthy. The movie selection was not good.
We were never able to take this flight because our first flight from Austin to Dallas was cancelled.
As I said Al & AJ were absolutely the best and wow they should be recognized for their amazing service!
Flight was on time. Boarding process was tedious. Not much overhead cabin space. Seats very close (front to back). Uneventful trip just the same.
The crew will not help you with the overhead bin even if you are business class. If they do, there's always the sentence " we are not supposed to lift anything".... To charge for seat assignment in business class is nothing short of money grabbing/ ripoff. The ground service in London is better than Vancouver, which was atrocious.
Quick boarding process, slight delays on the tarmac prior to takeoff and a late arrival due to an emergency on the landing runway. Not the fault of the airline at all! Cabin crew was very friendly and the Captain kept the passengers well informed about what was going on
Our luggage is missing. We are at the Hotel Gran Via in Barcelona
Excessive delay without proper communication. Mediocre for a BA flight.
Another old plane. This time they changed gates at the last minute and when people arrived boarding was delayed
Still unhappy cancel fight rebooking half of what I paid fore! Terrible!!!!
The food was awful and little, on the plane there was not space to even move in the aisles, the seats were super close to each other, no confortable at all!
